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Training specialist skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Amber Diaz,

Mary Collins

Below we've compiled a list of the most critical training specialist skills. We ranked the top skills for training specialists based on the percentage of resumes they appeared on. For example, 9.9% of training specialist resumes contained customer service as a skill. Continue reading to find out what skills a training specialist needs to be successful in the workplace.

15 training specialist skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how training specialists use customer service:

Experienced in many logistics functions including production planning, inventory management, customer service, forecasting, transportation and distribution.
Provided excellent customer service to all customers, received 300+ customer compliments which resulted in several awards and certification.

2. Training Programs

Here's how training specialists use training programs:

Provide support to the different Investigative Service Division departments through development of training programs, training re-certifications and overall business needs.
Key duties included meeting with all departments to determine training needs, developing department specific curriculum and analyzing current training programs.

3. Training Materials

Here's how training specialists use training materials:

Developed format to assess analyst skills and professional development, Developed Team Coaches concept and provided training materials.
Develop training materials utilizing multiple Microsoft Office programs, including PowerPoint training presentations used for nationwide distribution.

4. PowerPoint

Here's how training specialists use powerpoint:

Developed PowerPoint presentations and other training related materials to facilitate a seamless training environment.
Developed content flow utilizing PowerPoint and MS Word Developed learning modules from Technical Manual.

5. Training Sessions

Here's how training specialists use training sessions:

Oversee entire operation: design/develop curriculum, lead training sessions, marketing/advertising, finance/accounts, and quality assurance.
Assisted in the development, management, and facilitation of company/agency sponsored meetings and training sessions.

6. Subject Matter Experts

Here's how training specialists use subject matter experts:

Conducted task analysis, interviewing subject matter experts, building and administering assessments, and evaluating training continuously to make improvements.
Coordinate with a variety of military and civilian subject matter experts and analyst to development collective unit training products and recommendations.

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7. Instructional Design

Instructional design is the application of knowledge and skills by creating learning experiences and materials. The practice follows a systematic assessment of needs, designing a process, developing learning materials, and evaluating if these experiences are effective.

Here's how training specialists use instructional design:

Leverage instructional design and performance improvement processes to analyze, design, develop and evaluate instructional materials and performance improvement programs.
Researched customer accounts for specific training scenarios and partners with Instructional Design to develop enhanced materials for Servicing and Default.

8. Learning Management System

A learning management system or LMS is application software used for administration, tracking, or documentation purposes in education institutes, offices, learning, or training programs. It streamlines the daily chores and reduces the time spent on manual administration tasks. LMS provides a broad array of access to eLearning platforms and also reduces learning and development costs. Google Classrooms, Blackboard Learn are examples of learning management systems

Here's how training specialists use learning management system:

Conduct needs assessments and analysis to better understand agency development needs; analyze training effectiveness and administer a learning management system.
Led development including selection of Learning Management System, developing online tutorials, and partnering with vendors for additional development.

9. Patients

Here's how training specialists use patients:

Scheduled appointments for patients depending on insurance participating and physician protocol or availability.
Trained MetroHealth residents to successfully utilize the TMCP with standardized patients

10. Training Content

Here's how training specialists use training content:

Presented revised and newly developed training content to meet business objectives for affiliated company units.
Developed training content and implemented training programs for service deli and bakery retail.

11. Training Courses

Here's how training specialists use training courses:

Developed complete training courses including activities and documentation to enhance the New Hire development in preparation for job performance.
Facilitate training courses by executing learning needs analysis, assessment, implementation, communication and evaluation of training programs.

12. Technical Training

Technical Training refers to the act of teaching individuals the technical skills needed for various positions. This training may be on a form of software (though this doesn't include any coding technology), how to repair a piece of machinery, or how to operate a piece of machinery.

Here's how training specialists use technical training:

Conducted and Designed non-technical training Management Seminars; Business Grammar, Time Management, and Management Classes for Operations Members.
Delivered technical training to customers around the world and received exceptional feedback ratings from all participants in every setting.

13. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how training specialists use hr:

Designed and implemented SharePoint repositories to store project management, business process, training and HR Shared Service Center knowledge documentation.
Trained and supported HR Operations Team on a web-based comprehensive instructor-led/Learning Management program for Technology and Operations.

14. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how training specialists use cpr:

Provided training to employees in a variety of areas to include: Crisis Management, CPR and First Aid, Medication Administration
Developed and implemented Janitorial training program for disabled adults * Transported disabled adults to work * CPR and First Aid certified

15. Professional Development

Professional development means to have the essential training certification or education with the purpose of earning and having a successful career. Every job requires a different set of skills. However, new skills may be needed in the future. Professional development, in this regard, helps people to develop and polish the skills and become efficient workers.

Here's how training specialists use professional development:

Create and deliver customized professional development training products for telecommunications service providers and oil & gas customers in Gulf Coast region.
Create and facilitate instructor-led programs for Corporate Trainers, other production personnel and supervisors to ensure ongoing company-wide professional development.

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What skills help Training Specialists find jobs?

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What skills stand out on training specialist resumes?

Amber Diaz

Assistant Professor, Department Head, Tarleton State University

Technology and evidence of application. It is one thing to say you know how to use Google Classroom, but actually having a Google Classroom that is well designed as an artifact has significant value. Multidisciplinary Teaching will continue to find value in the classroom as there will be a greater need to ensure all students are learning and successful on grade level content. Culturally Responsive & English Learner knowledge and/or certification. Our nation continues to see an increase in the diversity of the students we teach, as such there continues to be an increase of English Learners. As educators, we have an obligation to be fully prepared to reach all learners with culturally relevant pedagogies.

What training specialist skills would you recommend for someone trying to advance their career?

Mary Collins

Professor, Creative Writing/Nonfiction, Program Coordinator, Writing Minors, Career/Internship Advisor, Central Connecticut State University

The pandemic has altered the gap-year entirely. In general, I encourage students to travel overseas if they can since many Americans remain very provincial in their education and we live in a global economy. But that's not possible now. Given that we must be in a virtual market, I recommend skill-building. Do they know Chromecast, Microsoft Teams, Webex, Zoom? Can they advance their writing skills and also add other communication skills such as audio and video editing or In-Design?

What type of skills will young training specialists need?

Alex Moore

Junior Research Analyst, Association for Talent Development

Future training and development specialists can expect to see an increase in the need for skills related to virtual training design and facilitation. As companies have pivoted to offering mostly online training solutions and have seen that effort scale, we can expect that skills in these areas will become increasingly important for people who are new to the field. Therefore, graduates entering the job market who want to specialize in training delivery should showcase their ability to navigate the complexities of a virtual classroom. Our research shows that trainers at high-performing organizations are much more likely to use a wide variety of engaging activities in virtual classroom training than other organizations, and be adept at taking advantage of all of a virtual classroom platform's features to create a more enriching learning experience.

Another trend to watch, for recent graduates hoping to break into the training and development field, is the emergence of new roles. For example, our research has also found that less than a third of organizations had someone responsible for supporting trainers during the delivery of virtual classroom training, sometimes referred to as a learning producer, around the start of the COVID-19 pandemic. High-performing organizations are more likely to have someone in this position, and it's likely that a shift toward virtual training will make it more prevalent. Common job responsibilities for learning producers include providing technical support or troubleshooting during virtual classroom training, managing chat or learner questions, and managing live polls or surveys.

What technical skills for a training specialist stand out to employers?

Maria Salazar Ph.D.

Professor, University of Denver

Technical skills that stand out to employers in the education sector during and after the time of COVID include interpersonal skills, ability to navigate change and challenges, and commitment to educational equity. Interacting with colleagues, students, and families online is challenging. This requires a set of interpersonal skills that involve a tolerance for uncertainty, risk-taking, creativity, and innovation. The ability to navigate change and challenges is essential during uncertain times. In schools, the landscape is alway changing, and more so in a global pandemic.

It is important to foster a growth-mindset in oneself, and also in one's school community. Employers are also looking for a commitment to educational equity. With emerging consciousness of racial inequality and the need for systems that promote racial justice, employers want to hire people who are culturally competent and can move beyond statements of the value of diversity, to the enactment of educational environments that promote equity for those who are marginalized. This skill set includes: cross-cultural communication, culturally responsive teaching, and strength-based practices.

What soft skills should all training specialists possess?

Dr. E.Del Chrol

Chair of Humanities, Professor of Classics, Marshall University

Useful soft skills are definitely those that Classical languages produce: ability to look closely at a body of work and pay attention to cultural context, ability to articulate complex ideas through speech and writing, deep focus to understand the fiddly bits of syntax.

Do you want to know more?

List of training specialist skills to add to your resume

The most important skills for a training specialist resume and required skills for a training specialist to have include:

Customer Service
Training Programs
Training Materials
PowerPoint
Training Sessions
Subject Matter Experts
Instructional Design
Learning Management System
Patients
Training Content
Training Courses
Technical Training
HR
CPR
Professional Development
Training Curriculum
Course Materials

Assess Training
Curriculum Development
SME
Course Content
On-The-Job Training
Training Effectiveness
SharePoint
DOD
ELearning
Training Events
Training Classes
ISO
Instructional Materials
Led Training
Windows
Medicare
Training Modules

Training Documentation
Development Programs
WebEx
Program Effectiveness
Training Aids
Training Manuals
Addie
Product Knowledge
Various Training
Blended Learning
Technical Assistance
Training Schedules
Developmental Disabilities
EMR
Individual Training
Group Discussions

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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