Service Representative jobs at Trane

- 3429 jobs

Customer Service Representative
Trane Technologies 4.7
Service representative job at Trane
At Trane Technologies TM and through our businesses including Trane and Thermo King , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. **Be a part of our mission!** As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. **Thrive at work and at home:** ** ** + **Benefits** kick in on **DAY ONE** for you _and_ your family, including health insurance and holistic wellness programs that include generous incentives - **WE DARE TO CARE** ! + **Family building benefits** include fertility coverage and adoption/surrogacy assistance. + **401K** **match** up to 6%, plus an additional 2% core contribution = up to **8%** company contribution. + **Paid time off,** including in support of **volunteer** and **parental leave** needs. + Educational and training opportunities through company programs along with **tuition assistance** and **student debt support** . + Learn more about our benefits here (********************************************************* ! The role has been designated by the Company as Safety Sensitive. **Where is the work:** + From Monday to Thursday, work onsite with your colleagues. On Fridays, choose your work location, balancing what your work requires **Job Summary:** Trane in Valley View, OH is hiring a Customer Service Representative. As a Client Service Representative, you will deliver positive client service experiences and sales solutions to our clients while meeting financial and business goals and objectives. Provides client support and ensures client satisfaction goals are achieved. Supervises account management activities on assigned service accounts. Oversees client contract renewal, expansion, improving client satisfaction and ensuring contractual obligations are achieved. Identifies opportunities for growth and sales in assigned client portfolio by making sales, obtaining order or contracts for services. Collaborates with cross-functional teams including billing and sales. Works with account team(s) to develop innovative solutions that provide a profitable, measurable, and repeatable value. This position includes client support and sales activities at client's facilities. **What you will do:** + Responsible for client satisfaction, retention, and growth for assigned portfolio. + Drives the account management process for assigned portfolio, which includes development of client account profiles, account strategies, service delivery plan, and scheduled client visits. Responsible for responding within 24-hours to all client inquiries and concerns. + Identifies and communicates issues, business goals and objectives to the account team(s) and leadership on all assigned accounts. + Responsible for T & M and Quoted Job pull-through opportunities, collaborating with the account manager on the proposals and delivering timely proposals to the client to meet their needs. + Responsible for collaboration and follow-up on sales leads and quick quotes generated by the service technician team. + Responsible for facilitation of the Service Linkage program. + Attends sales and client support development trainings. + Attends sales meetings. **Other Responsibilities:** + Prioritizes workload and client requests to ensure a positive client experience. + Establishes and maintains effective internal working relationships with co-workers, supervisors etc. along with external clients. + Communicate verbally, in writing, and in person with external and internal stakeholders. For example: clients/suppliers/visitors/enquirers and relevant staff. Provide accurate information in timely manner. + Maintain consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures. + Pursues personal development of skills and knowledge necessary for the effective performance of the role. Attends training to develop relevant knowledge, techniques, and skills. + Adheres to health and safety policy, and other requirements relating to care of equipment. + Other responsibilities as required. **What you will bring:** + A desire to understand our business and passion to connect current and potential clients with service offerings designed to create efficient and sustainable buildings. + Bachelor's Degree or 1 to 3 years of experience in a service or client service capacity. + Knowledge of HVAC Systems is a plus. + Must be able to handle high-stress situations. + Must be able to communicate effectively in person, by phone and through written communication. + Must be proficient with use of the telephone and voice mail, the computer, and other office equipment. + Proficient in Microsoft Office applications, particularly Excel and Word + Available for local travel. + Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: + DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years. + Able to work extended hours on occasions when required. **Compensation:** ** ** Base Pay Range: $65,000 - $75,000. Total compensation for this role will include a commission / incentive plan. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, and geographic location where the work is performed. **Equal Employment Opportunity:** We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
$65k-75k yearly 14d ago
Customer Service Specialist
ESP Enterprises Inc. 4.5
Pasadena, TX jobs
Full-Time | Onsite (Pasadena, TX) Schedule: Monday-Friday | 8:00 AM - 5:00 PM Pay: $20-$25/hour (based on experience) We are partnering with a leading manufacturer in the precision measurement and industrial tooling space to hire a highly organized, customer-focused Customer Service Specialist. If you thrive in a fast-paced environment, love solving problems, and take pride in delivering white-glove service - this role is for you. Position Summary The Customer Service Specialist will serve as a primary point of contact for customer inquiries, concerns, and order requests. This role manages quotes, processes orders, monitors order status, and ensures a seamless customer experience from start to finish. You'll work cross-functionally with operations, shipping, production, and sales to keep customers informed and supported. Key Responsibilities Communicate with customers regarding expedited and standard orders via phone and email Respond promptly to inquiries, quotes, order statuses, and internal questions Enter quotes, process orders, and flag emails for sales coordination Maintain accurate records of customer interactions and required follow-up Collaborate with Production and Shipping to relay updates, changes, and delivery details Verify customer requirements to ensure order accuracy Support additional tasks and administrative duties as assigned Qualifications & Skills Highly organized with strong attention to detail Demonstrated ability to process customer requests accurately and efficiently Strong communication skills - verbal, written, and active listening Ability to multitask and prioritize in a high-volume environment Customer-first mindset with a professional, team-oriented approach Reliable, punctual, and committed to strong work ethic Eagerness to learn, take direction, and develop new skills Experience & Requirements High school diploma required; college degree preferred 1-2 years of customer service experience, ideally in manufacturing or a related environment Strong data entry and typing accuracy (up to 75% of role is documentation) Experience with CRM or MRP systems preferred Ability to communicate professionally with customers via phone, email, and in person Adaptable and able to thrive under pressure
$20-25 hourly 2d ago
Customer Success Associate
Imperium Dynamics 4.0
Chicago, IL jobs
Job Title: Customer Success Associate (Microsoft Business Applications) Employment Type: Full-Time About the Role: We are looking for a highly collaborative and communicative Customer Success Associate to join our team in downtown Chicago. In this role, you will work closely with the Microsoft team to understand customer business challenges and help propose tailored solutions within the Microsoft Business Applications platform (e.g., Dynamics 365, Power Platform). You'll report to one of our Customer Success Managers and play a key role in ensuring a smooth customer onboarding experience, coordinating internal and external stakeholders, and driving customer satisfaction through a proactive and solution-oriented approach. This is an in-person role, and your presence at our Millennium Park Loop office will help foster a high level of collaboration with colleagues and partners. Key Responsibilities: Partner with Microsoft sales and success teams to understand customer goals and business pain points and drive more net new engagements to Imperium Own the sales and onboarding journey for new customers, ensuring a seamless transition from sales to delivery Collaborate with technical, solution, and marketing teams to propose solutions using Microsoft Business Applications Serve as the first point of contact for customers, building trust and long-term relationships Track progress, follow up on action items, and ensure timelines and quotas are met Identify opportunities to expand value and engagement within existing accounts Contribute to the improvement of our customer success playbook and onboarding processes What We're Looking For: Strong interpersonal and communication skills - both verbal and written A background in sales or customer-facing roles (preferably within tech or SaaS) Experience or familiarity with Microsoft Business Applications (Dynamics 365, Power Platform, etc.) is a plus A team-oriented mindset with a passion for solving customer problems Organized, detail-oriented, and capable of managing multiple priorities Bachelor's degree or equivalent experience preferred Why Join Us? Work at the intersection of customer success and cutting-edge technology Collaborate directly with Microsoft and enterprise-level customers Commission and performance-based incentives Comprehensive benefits package (medical, dental, vision, 401(k), PTO) Be part of a fast-paced, mission-driven team in a prime downtown Chicago location Opportunities for growth and development in the Microsoft ecosystem
$36k-42k yearly est. 1d ago
Client Experience Specialist
Encore Technologies 3.9
Cincinnati, OH jobs
Encore is seeking a detail-oriented Client Experience Specialist to manage our high-volume, transactional service engagements. In this role, you will independently own a specific portfolio of small projects and clients. You will be responsible for the execution of Time & Materials (T&M) and Fixed Price implementation work and ensuring our smaller, managed clients receive consistent service. Additionally, you will maintain the master resource schedule to ensure availability data is accurate across the department. This is an operational delivery role designed for someone who excels at process execution, financial tracking, and logistics. It serves as an excellent entry point into the Client Experience team with opportunities for future growth. Responsibilities: Project Management: Small Engagements & T&M • Serve as the primary Project Manager for a portfolio of small, transactional engagements (e.g. T&M blocks, staff augmentation, and hardware deployments). • Manage the administrative lifecycle of these projects from setup to close-out. • Review and approve time entries against project codes to ensure billing accuracy. • Track project burn rates and budgets to prevent overages. • Coordinate scheduling and dispatch for engineers assigned to these engagements. Client Support: • Act as the service-based primary point of contact for a defined list of small recurring service accounts. • Manage standard service renewals and handle routine client inquiries. • Execute standard client outreach (e.g. quarterly email check-ins) to maintain account health. • Triaging incoming client requests and routing them to the appropriate technical teams. Resource Scheduling: • Maintain the master resource schedule for the delivery organization. • Update resource availability based on time-off requests and project allocations. • Verify resource availability before assignments are made to ensure schedule accuracy. • Provide availability reports to management to assist with capacity planning. Other duties as assigned. Qualifications: • 2+ years of experience in project coordination, scheduling, or operations, preferably in an IT or Managed Services environment. • Experience with PSA (Professional Services Automation) tools is required (Experience with Certinia/Financial Force and Salesforce is highly preferred). • Strong proficiency in Microsoft Excel (filtering, VLOOKUPs, Pivot tables) and Office 365. • Ability to manage high volumes of small tasks without losing track of details. • Strong written and verbal communication skills. Physical Requirements: • Prolonged periods sitting at a desk and working on the computer. • Occasional lifting, pushing, pulling up to 15 lbs. • Hybrid position - in office and remote workdays. Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
$43k-79k yearly est. 2d ago
Client Services Representative
Giesecke+Devrient 4.7
Bolingbrook, IL jobs
The Client Success Representative is responsible for leading client support across assigned client accounts, ensuring accuracy, speed, and responsiveness at every step of the order lifecycle. Serves as a subject matter expert and key liaison between Sales, Client Success, and Production teams, this role translates client needs into seamless production and delivery. Must excel independently and collaborating cross-functionally to deliver outstanding client experiences. Manage the end-to-end process of the order lifecycle (PO data entry, confirmation, changes, tracking, and invoicing via ERP system). Link Client Services/Sales with Operations for daily order processing and updates. Coordinate across Production, Scheduling, Procurement, Quality, and Shipping teams for accurate and on-time fulfillment. Maintain and update WIP/dashboards; share timely updates with respective teams. Follow SOPs, maintain data accuracy and quality standards. Support Client Service management on client visits, audits, press checks. Investigate and quickly resolve quality issues with Production/Quality teams. Provide team backup; train on SAP and other tools. Qualifications: Bachelor's degree in Business Administration or related field required. Minimum 5 years of experience in a similar or related client-facing role. Order management experience in a Manufacturing, Printing, Financial, or related environment. Advanced working knowledge of end-to-end client order processes across varying client types. Strong organization, planning, and multitasking skills with high attention to detail. Excellent written and verbal communication skills; professional and client-oriented demeanor. Self-motivated, proactive and team-oriented, with a proactive and collaborative approach to meeting client expectations and deadlines. ERP experience required with respect to order processing, inventory management, status monitoring and receiving; SAP strongly preferred. Proficient in Microsoft Office (Word, Excel, Outlook, Teams); experience in digital file navigation and document handling. Experience in the card, payment or printing industries strongly preferred. The above job description is meant to describe the general nature and level of work being performed. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. BENEFITS INCLUDE Medical (PPO and HDHP with HSA), dental, Vision, PTO, paid holidays, 401k with employer match, short/long term disability, life insurance, healthcare and dependent care flexible spending, EAP, commuter benefits, education assistance and more.
$40k-52k yearly est. 2d ago
Customer Experience (CX) Specialist
CJ Olive Young USA 4.3
Los Angeles, CA jobs
[JD] CX Specialist Employment Type: Full-time, Exempt Pay Range: $70,000 - $85,000/year + Eligible for annual performance-based bonus Benefits: 401(k) with Company Match, Employee Discount Program, Lifestyle Allowance, Mobile Phone Plan Reimbursement, Comprehensive Health/Dental/Vision Insurance, Generous Paid Time Off, Flexible Work Hours, Wellness Days, Creative Days, Monthly Team Building Budget and more! About Us CJ Olive Young introduced the first Korean Health & Beauty store in 1999, pioneering the industry and becoming Korea's No. 1 Health & Beauty store. With over 1,390 stores across Korea and a global network reaching 150 countries, OLIVE YOUNG is now evolving into a Global Lifestyle Platform that brings the best of Health & Beauty to customers worldwide. CJ Olive Young USA, Inc. is a dynamic Health & Beauty retailer specializing in skincare and cosmetics in North America! As we expand, we are also curating a selection of local U.S. beauty brands, bringing innovative and high-quality products to our customers. Job Summary We are seeking a Customer Experience (CX) Specialist to enhance the overall shopping experience for our customers. This role will focus on customer service operations, claims handling, feedback analysis, and experience optimization across various retail channels. The ideal candidate is passionate about beauty, understands customer needs, and can create strategies to improve customer satisfaction and loyalty. What You'll Do Oversee and manage customer service operations across online and offline retail channels Handle customer inquiries, complaints, and claims, ensuring prompt resolution and customer satisfaction Analyze customer feedback and data to identify areas for improvement in the shopping experience Develop and implement customer engagement strategies, including loyalty programs and personalized services Work closely with the marketing, sales, and store operations teams to align customer experience initiatives Train and support retail staff to ensure consistent and high-quality customer interactions Collaborate with HQ and cross-functional teams to enhance the overall brand experience Monitor and report on customer satisfaction KPIs and recommend improvements Qualifications Bachelor's degree in Business, Marketing, Communications, Retail Management, or a related field 4+ years of experience in customer experience, customer service, or retail operations, preferably in the beauty industry Strong problem-solving and communication skills, with a customer-first mindset Ability to analyze data and implement customer-centric solutions Experience working with customer experience management tools and service platforms Ability to multitask and work in a fast-paced retail environment Solid understanding of consumer protection laws and hands-on experience in developing or managing customer-related policies Preferred Qualifications Experience in beauty, cosmetics, or skincare retail. Familiarity with e-commerce and omnichannel customer service strategies. Bilingual in English and Korean is a plus.
$70k-85k yearly 3d ago
Customer Service Representative
Sunrise Systems, Inc. 4.2
Chicago, IL jobs
Job Title: Customer Service Representative - Producer Services Duration: 6 months Temp to Perm Hourly contract Position (W2 only) Note: Job Hours of operation 7:30am-8:00pm central time Job Schedule-Some Saturday hours may be required. Job Schedule-five days on site. TEMP TO PERM bilingual is a plus but not required Job Hours-40 hours Interview process- 1 Interview - Onsite/WEBEX Client, is seeking a Producer Service Representative to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals! Job Summary The Producer Service Center Representative is responsible for addressing escalated customer service concerns, inquiries and activities. The Producer Service Center Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Producer Service Center Representative, he/she is responsible for creating a positive customer experience through professionalism, amicability, and knowledge of Combined's products and systems. Responsibilities Demonstrate consistent good quality and performance results. Provide consistent service that is customer focused and professional. Supporting Field Sales agents with insurance product information Assist with basic technical troubleshooting Be able confident and capable to handle all new business, underwriting, claim and compensation situations. Learn soft skills while communicating with customers Focus on customers' needs and develops a customer centric approach in servicing customer's needs. Consistently meets or exceeds expectations for departmental standards related to quality, average handle time, auxiliary time, after call work, customer satisfaction and other KPI's. Exhibits and practices the Organization's Common Purposes and Shared Traits. Understands organizational objectives, supports process improvements, and provides feedback to leadership. Learn all policy product lines, all procedures for the core and worksite calls. Provides support for business partners as needed. Represents the Combined tenants: Personal Connection, Empathy, Problem-Solving, and Ownership. Skills Ability to effectively communicate and build strong partnerships with newer employees. Basic computer skills and knowledge of database software. Effective problem solving/process improvement skills used to identify and resolve day-to-day operation and employee relation situations that may arise. Demonstrated attention to detail, organizational skills, and time management skills. Ability to work a flexible schedule to meet the needs of the business and performance requirements. Friendly and professional demeanor. Excellent communication and interpersonal skills. Ability to remain calm in stressful situations. Supplemental insurance knowledge and licensing is a plus. Bilingual language proficiency is a plus. Bilingual skills (verbal, written, read) in Spanish a plus Competencies Problem solving - take an organized and logical approach to thinking through problems and complex issues Initiative - Willing to do more than is required or expected Adaptability - ability to redirect personal efforts to respond to changing environment Results Oriented - effectively executes son plans, drives for results and takes accountability for outcomes Qualifications - External Education and Experience High school diploma or general education degree (GED); Associate degree preferred. 2+ years' experience in a contact center environment preferred. Compensation: The hourly rate for this position is between $20.00 -$22.00 per hour. Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate]. Benefits: Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations
$20-22 hourly 1d ago
Field Services Associate with AutoCAD/ Revit / Bluebeam
Prudent Technologies and Consulting, Inc. 4.3
Houston, TX jobs
Job title: Field Services Associate (1-2 years' experience). Employment Type: Direct Hire Required Skills and Knowledge • Knowledge of and experience with AutoCAD, Revit, Bluebeam, and Microsoft Office Suite • Knowledge of building codes • Proven leadership skills • Exceptional attention to detail • Ability to manage multiple projects under strict deadlines • Ability to work well on a team • Exceptional written and verbal skills Preferred Skills and Knowledge • Bachelor of Science Degree in Engineering, Construction Science or related field • Previous experience in an MEP construction or consulting environment, for schools • Previous experience in field project management in an MEP consulting environment • Ability to read construction documents, including MEP drawings and specifications • Knowledge of building codes • Knowledge in the construction of power distribution, power and lighting, data networks, telephone and intercom systems, fire alarm systems, security and access control systems, and other standard electrical systems • Knowledge in the construction of HVAC systems, temperature controls, and other standard mechanical systems • Knowledge in the construction of domestic water systems, hot water systems, storm water systems, sanitary waste and vent systems, acid waste systems, fire sprinkler systems, compressed air systems, gas distribution systems and fuel gas systems, and other standard plumbing systems Travel Frequent; to and from job sites, client meetings, and sister offices
$33k-52k yearly est. 1d ago
Bilingual CSR
Pyramid Consulting, Inc. 4.1
Philadelphia, PA jobs
Immediate need for a talented Bilingual CSR. This is a 06+ months contract opportunity and is in Philadelphia, PA(Remote). Please review the job description below and contact me ASAP if you are interested. Pay Range: $20 - $25 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: - We are looking specifically for 2 individuals who would be bi-lingual and able to speak Japanese; due to regional dialects within the language we are looking for individuals who are native speaking Japanese and English as the 2nd language. Looking for excellent Customer Focused competencies - seeking service-oriented individuals with strong customer service skills. This is a phone-based position which requires excellent verbal communication; use of proper grammar; professional language/word choice vs casual language/slang; Ability to clearly communicate complex messages over the phone. Ability to navigate through multiple systems at a time. ALL candidates must complete employment testing prior to submission. Key Requirements and Technology Experience: - HS Diploma or GED with 2 years of customer service experience Must have strong verbal and written communication skills. Call center experience is preferred Healthcare industry experience Medical background helpful Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
$20-25 hourly 5d ago
Customer Service/Coordinator II
Pyramid Consulting, Inc. 4.1
Charlotte, NC jobs
Immediate need for a talented Customer Service/Coordinator II. This is a 07 Months contract opportunity with long-term potential and is located in Charlotte, NC (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 25- 95296 Pay Range: $20 - $26 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: NOTE; Work hours: 8-5 or 9-6 Primary responsibility is to manage the order life cycle from creation through delivery to ensure accurate pricing, terms of sales, lead-times, special pack requirements, and inventory availability. Build and maintain accurate account profiles Work with Customer Supply Chain Manager and Sales management to analyze, evaluate, and solve for opportunities to improve key service metrics such as Incentive Pricing, Order fill, On time delivery, Invoice accuracy, case fill, etc. Communicate with customers by tracking orders and shipments, trouble shooting and responding to all other questions, inquiries, and complaints in a timely fashion. Meet service level expectations as defined by the customer and sales team. Coordinate with Sales, Manufacturing, and Distribution to resolve service issues and other order discrepancies that could negatively impact the customer or client. Provide backup support to other members of the Customer Service Team and perform miscellaneous duties as required. Required to track key metrics for annual performance review. The job complexity is related to the customers assigned to this position. It is based upon a variety of factors, including number of orders, buyers, distribution centers, and the complexity of the customer account. The order entry method is mainly EDI, with the possibility of non-complex CRP accounts. With guidance from the Team Leader, analyze and evaluate alternative solutions to respond to internal and external customer requests related to lead time exceptions, special events/ads, late-delivery notifications, pricing promotion problems, deductions, merchandise return requests, account consolidations, allocation restrictions, and product availability within department and Corporate guidelines. Normal office environment Some holiday and weekend coverage required throughout the year Hybrid - Remote on Mon & Fri | Onsite on Tues, Wed, and Thurs. Based on performance, chance to extend or convert Virtual Interview Clear verbal and written communication to explain issues and propose solutions to customers, sales teams, or managers. Monitor weekly/monthly on-time delivery performance. Research root causes for reliability failures and support the team leader in developing corrective action plans with cross-functional supply chain counterparts, including Transportation, Transplace, and Warehousing Maintain a monthly supply chain scorecard, with collaboration from the Team Leader to monitor service performance, Customer program compliance, and on-time delivery. Elevate to the customer supply chain manager cost savings opportunities around case pick, full pallet ordering, and internal network optimizations Owns and manages customer-specific service metrics and provides proactive communication and action plans to mitigate service risk Key Requirements and Technology Experience: Key Skills; Must have experience in customer service, Supply chain, and MS Office. Bachelor's degree and/or four years of related experience• Minimum 1-2 years of previous experience in a Customer Service role with emphasis on Order Management, Transportation, and experience working with cross-functional business units in a high-volume consumer products environment preferred. Demonstrated ability to quickly learn new systems (e.g,. SAP, PBI, etc.). Microsoft Office skills. Proficient in Excel and capable of manipulating data for insights Demonstrated experience working cross-functionally and managing multiple priorities is desired. Demonstrated ability to look at problems or projects from the perspective of the customers, competitors, coworkers, and managers. Our client is a leading Food and Beverage Manufacturing Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
$20-26 hourly 5d ago
Customer Service Representative
ITR Group 3.3
Edina, MN jobs
Title: Customer Service Representative Schedule: Hours can be either Monday-Friday 8am-4:30pm OR Monday-Thursday 7:45am-5pm and Friday 7:45am-12:30pm Pay: $27/hr plus commission We're looking for a proactive and empathetic individual to join our team during our busiest season. This role involves managing a high volume of customer interactions-primarily via email (80%) and phone (20%)-to support order inquiries, especially for school-related orders which are currently experiencing a 2-3 week delay. The ideal candidate will be a strong communicator who can listen, let customers vent, and respond with patience and professionalism. Key Responsibilities: Respond to 50-75 customer emails daily through Salesforce, along with incoming calls. Provide updates on order timelines and manage expectations with empathy. Assist with new parts orders, ranging from hardware to furniture and carpet kits. Collaborate occasionally with logistics, production, and installers for warranty-related issues. Handle paperwork efficiently in a document-heavy environment. What We're Looking For: Customer service experience A go-getter who asks the right questions and takes initiative. Strong customer service skills with the ability to think outside the box. Someone who thrives in a fast-paced, high-volume setting. A team player who's comfortable working independently and asking for help when needed.
$27 hourly 3d ago
E-Services Specialist
DSN Software 4.0
Tulsa, OK jobs
We are seeking a skilled E-Services Specialist to join our team. In this role, you will be responsible for configuring and implementing our E-Service module for clients, providing support and troubleshooting, training end-users, conducting routine software testing, and maintaining project documentation. You will collaborate with Project Management, Sales, and accounting teams to ensure successful implementation and customer satisfaction. Day-to-Day Responsibilities: Configuring E-Services modules to meet client preferences, completing both back end and front-end configuration of the software. Diagnosing and resolving E-Services software application issues, documenting solutions, and ensuring customer satisfaction. Training Practice or Office Managers in specialty medical and dental offices on E-Services products. Conducting routine maintenance checks of software to ensure proper functionality, following up on reported bugs and issues. Maintaining project status by tracking it in an internal project management software and ensuring project timelines are met. Creating and maintaining documentation to track processes, procedures, troubleshooting, and training. Required Skills: Attention to detail and analytical thinking skills to configure software modules according to client preferences. Proficiency in computer skills to conduct routine software testing and troubleshooting. Excellent verbal and written communication skills to effectively train end-users and document project details. Strong time management and problem-solving skills to manage multiple tasks and prioritize responsibilities. Ability to work collaboratively in a team environment and maintain customer satisfaction. Familiarity with medical/dental office workflow and E-Prescribe is a plus. If you are passionate about software implementation, have strong communication and problem-solving skills, and thrive in a team environment, we encourage you to apply for this exciting opportunity as an E-Services Specialist.
$57k-72k yearly est. 5d ago
Inbound Call Center Rep
Techgene Solutions 3.4
Indianapolis, IN jobs
Job Title: Inbound Call Center Rep The Helpline / Administrative Support Representative is responsible for answering incoming 800 helpline calls, accurately documenting client contacts, transferring calls to volunteer counselors, and performing data entry and clerical support functions. This role requires strong communication skills, attention to detail, and the ability to provide accurate information while adhering to agency policies and applicable laws. Required Skills & Qualifications High School Diploma or GED (Required) Minimum of 2 years of experience with data entry (Required) Minimum of 2 years of strong verbal communication experience (Required) Call center experience (Preferred) Additional education or relevant experience (Nice to have) Key Responsibilities Answer all incoming 800 helpline calls promptly and professionally. Record all caller interactions accurately on Client Contact forms. Transfer calls to available volunteer counselors or provide assistance when volunteers are unavailable. Communicate with volunteer counselors regarding availability and supplies. Complete daily data entry, including client contact records. Prepare mailing labels, assemble and mail information packets, and make copies of program materials. Monitor inventory and notify the Office Manager when supplies are low. Maintain a clean, organized, and orderly work area; manage deliveries and recycling. Retrieve voicemail messages for packet requests at least twice daily and forward call-back messages to Volunteer Supervisors. Assemble training materials, presentation packets, and supplies as requested. Perform additional administrative and clerical duties as assigned by the Office Manager. Difficulty of Work This position involves performing standardized tasks that require completion of required training and consistent, effective communication with the public. Work must comply with agency policies and relevant state and federal laws. Responsibility The incumbent is responsible for providing accurate information to callers, particularly regarding Medicare-related inquiries, and for maintaining precise records and documentation. Errors may negatively impact public trust and the reputation of the program. Work Relationships This role involves regular interaction with office staff, Office Supervisors, volunteer counselors, the general public, and local and state agency representatives for the purpose of providing information, coordination, and referrals.
$26k-34k yearly est. 5d ago
Customer Experience/Call Center Representative (W2)
American Unit, Inc. 3.4
Stamford, CT jobs
Customer Experience Analyst Stamford, CT - 06902 (Onsite role) 3 Months - Contract to FTE role Candidates must be able to work directly on a W2 basis, without visa sponsorship or visa transfer. Job Description We're looking for a collaborative, detail-oriented individual to listen to customer calls, identify pain points, and clearly document their findings and insights. Your work will help improve both customer and agent experiences and support teams' training of AI tools. Must-Have Qualifications 3-5 years of experience in customer service, customer success, retention, or call-center-related roles Strong communication skills, both written and verbal Excellent attention to detail with strong note-taking and documentation habits Ability to listen actively and capture key information accurately Strong teamwork and communication skills with the ability to clearly present findings; proficient in Excel, PowerPoint, and Word. Organized, reliable, and analytical-able to spot patterns, solve problems, adapt to changing priorities, and embrace continuous improvement. Nice-to-Have Skills Experience in the telecommunications industry. 1+ years of experience creating data visualizations in Excel. Familiarity with Large Language Models (LLMs) or machine learning concepts. Key Responsibilities Listen to recorded customer calls and capture important details (about 80% of the role) Identify customer pain points, trends, and opportunities to improve the experience Organize call data and maintain accuracy trackers to monitor AI model performance Document findings clearly through summaries, reports, or simple Excel/PowerPoint visuals Spot patterns in customer conversations and flag issues that need attention Work closely with cross-functional teams, including analysts and AI specialists, and developers Share insights in a clear, concise way that helps drive improvements Support a team culture based on communication, accountability, and continuous learning Approximate breakdown: 80%: Listening to and analyzing customer interactions, documenting key patterns. 20%: Collaboration and communication with cross-functional teams.
$33k-42k yearly est. 5d ago
Financial Services Representative
Pyramid Consulting, Inc. 4.1
Columbus, OH jobs
Immediate need for a talented Financial Services Representative. This is a 06+ months contract opportunity with long-term potential and is located in Colombus, OH (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-93606 Pay Range: $18.50 - $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan. Key Responsibilities: Hours: 8 hrs. per day || 40 hrs. in a week Credit Check: Due to the fiduciary accountabilities within this job, a valid credit check and/or background check will be required as part of the selection process Start date is flexible. Looking for contingent worker to work 12 PM to 5 PM Monday through Friday. Training will be in office but will only be required to come in 2 days per week either Monday and Tuesday or Tuesday and Wednesday after training is completed. Provides prompt efficient service for assigned product and/or service center internal and external customers. Follows up with appropriate internal administrative areas for completeness and accuracy of the end policy/account product. Reviews, underwrites, and processes applications for client contracts, client withdrawals, and life withdrawals in accordance with government regulations, contract provisions, and internal procedures and controls. Requests additional information when necessary. Communicates with customers, other departments, regional and/or field offices and other industry companies through oral and written communications. Maintains appropriate records. Provides quality customer service by demonstrating and understanding customer needs and emphasizing timely responses. Researches and corrects errors. Demonstrates the initiative and flexibility to identify situations that require exception processing and seek alternatives from more experienced personnel. Performs other duties as requested. Key Requirements and Technology Experience: Key Skills; Customer Service, technical proficiency I.e MS office and excel, problem Solving Four years of work experience. Work experience with undergraduate studies preferred. Knowledge: General office practices, customer service, and office equipment. Information systems and insurance/financial services industry practices (i.e. annuities, mutual funds) preferred. Basic mathematics and problem-solving techniques. Excel skills preferred. Ability to prioritize own work within standards. Effective written and oral communication skills to interact with customers, team members, and management. Decision making skills necessary for customer contacts. Ability to identify and evaluate problems and analyze customer inquiries and determine the appropriate action. Decision making skills necessary for problem identification and correction. Proven ability to operate a CRT and PC. Education: High school diploma. Undergraduate diploma desirable. Participation in technical coursework such as LOMA, CLU, ChFC desirable. Our client is a leading Financial Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
$18.5-19 hourly 3d ago
Clinical Lab Representative
NLB Services 4.3
Mill Valley, CA jobs
We are seeking a Clinical Lab Representative with experience in EPIC Beaker to join our team. The ideal candidate will have a strong clinical laboratory background, excellent attention to detail, and a working knowledge of basic insurance processing. This role ensures smooth lab operations, accurate test documentation, and proper insurance verification. Key Responsibilities: Enter, track, and manage laboratory test orders and results using EPIC Beaker. Support daily lab operations and workflow, ensuring timely and accurate processing of lab tests. Verify patient insurance coverage and eligibility for lab tests. Assist with billing issues, including claim denials or rejections. Coordinate with doctors, nurses, and billing teams to resolve insurance or lab-related issues. Maintain accurate documentation and compliance with laboratory and regulatory standards. Provide excellent customer service to patients and internal teams. Required Qualifications: Minimum 1 year of experience in a clinical lab environment. Experience with EPIC Beaker or other laboratory information systems. Basic knowledge of insurance processing, billing, and claim verification. Strong organizational and communication skills. Attention to detail and ability to multitask in a fast-paced environment. Preferred Qualifications: Familiarity with CPT/HCPCS coding for lab procedures. Previous experience in a hospital or healthcare system lab. Knowledge of regulatory standards (CLIA, HIPAA).
$34k-45k yearly est. 5d ago
MIT/WinClient Touch Services Technician (L3)
Pyramid Consulting, Inc. 4.1
Chandler, AZ jobs
Immediate need for a talented MIT/WinClient Touch Services Technician (L3). This is a 03+ months contract to hire opportunity and is located in Chandler, AZ(Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-94822 Pay Range: $17 - $18/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Factory Computing Support Troubleshoot and repair software/hardware issues at the system, module, and component levels. Support Windows-based factory equipment and related infrastructure. Collaborate with IT Networks, Windows teams, GOS Service Desk, and Process Integration (PI) for cross-functional troubleshooting. Parts & Inventory Management Assist with ordering, forecasting, stocking, and proper disposal of computing hardware. Maintain accurate documentation and communication regarding parts usage. Customer & Team Interaction Communicate effectively with internal customers, Client technicians, and hardware/software specialists. Provide excellent customer service and clear written/verbal communication. Server Install Support Rack and mount servers in datacenter environments. Connect network cables and perform cable management. Configure iLO based on documented procedures. Perform basic hardware/software troubleshooting. Patch servers and client systems as required. Network Physical Touch (Smart Hands) Support Provide onsite Level 1 physical touch support in coordination with remote L2/L3 teams. Replace cabling or hardware components to resolve incidents and service requests. Assist data center teams with daily infrastructure deployments within SLA. Perform rack & stack installations for network and server equipment. Manage cabling installations, removals, and pathway systems (TOR switches, cable trays). Move network gear and communications hardware as needed. Key Requirements and Technology Experience: Must have skills ["Windows Client Support", "Hardware Troubleshooting", "Factory IT Support", "Datacenter Smart Hands", "WinClient Support", "Windows Imaging", "Server Rack & Stack", "Network Cabling", "Electro-Mechanical Troubleshooting", "Cleanroom/Manufacturing IT Support"] Experience: 3-5 years of technical experience preferred. Technical Skills: Windows imaging and intermediate Windows OS troubleshooting. Knowledge of Windows 10/11 and Microsoft Outlook, Excel, Word. Basic networking and datacenter hardware familiarity. Physical Requirements: Ability to lift up to 50 lbs independently. Ability to walk, sit, stand, crawl, kneel for extended periods. Comfortable working in hot enclosed environments (data center hot aisles). Ability to climb ladders and work at heights. Work Style: Ability to work independently or in teams of 3-4. Strong ownership mindset with the ability to multitask and prioritize. Flexibility in a dynamic factory environment. Preferred: Cleanroom experience. Technical certifications (optional). Associate degree or certification in a technical discipline preferred. Equivalent hands-on experience accepted. Technical certifications are a plus. Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
$17-18 hourly 2d ago
Customer Support Coordinator
Swagelok Alabama | Central & South Florida | West Tennessee 4.8
Birmingham, AL jobs
We're in the business of connection - powered by people, built on trust. At Swagelok Alabama | Central & South Florida | West Tennessee, we believe that relationships are everything. Whether it's guiding a customer through a complex solution or collaborating internally to improve a process, our Customer Support Coordinators are the trusted bridge between our company and the people we serve. Who We Are We are the authorized sales and service center for Swagelok Company, a global leader in fluid system components and solutions. But we're more than just products-we help ensure the safety of our customers' teams and operations, enhance system performance, and eliminate leaks. Our customers span industries like Aerospace, Clean Energy, Semiconductor, Defense, Power, Chemical, and Refining, and we're proud to bring 78 years of Swagelok's manufacturing excellence into our local markets. We're proud to share that we've been ranked the #1 Best Company to Work for in Alabama in the small-to-medium employer category for three consecutive years (2022, 2023, and 2024). This recognition reflects our unwavering commitment to fostering a positive and supportive work environment. This opening is being added to support our continued growth. As we expand, we're investing in our people and creating opportunities to ensure we can continue delivering the high-quality service our customers count on. If you're someone who enjoys meaningful conversations, takes pride in precision, and wants to work in a place where people and purpose come first - we want to hear from you. Why You'll Love Working Here: A people-first culture grounded in respect, trust, and collaboration A purpose-driven organization with strong values and a clear vision Opportunities to grow, lead, and make a real impact Supportive leadership and a team that celebrates wins - big and small Competitive compensation, benefits, and flexibility to support your life outside of work Regular team gatherings, development opportunities, and a healthy dose of fun What You Bring: A passion for building authentic relationships and solving customer challenges A proactive, detail-oriented mindset with strong organizational skills Excellent communication - you're as comfortable on the phone as you are in a room A collaborative spirit and the ability to work across teams with ease 2+ years of experience in customer service, technical support, or a similar role Experience with SAP and CRM tools is a plus, but not required - we'll train the right person A desire to grow personally and professionally within a values-driven company What You'll Do: As a Customer Support Coordinator, you'll be the heartbeat of our customer experience and a critical part of our sales and service team. Your day will include: Accurately and promptly processing customer transactions (quotes, orders, and returns) using SAP Communicating clearly and professionally via phone, email, and in-person with customers and internal teams Reviewing customer requests and assessing our ability to meet project specifications, quality requirements, and terms Educating customers on Swagelok products, terminology, features, and technical applications Monitoring order fulfillment schedules and ensuring timely delivery Utilizing CRM systems to maintain accurate documentation and support seamless collaboration Offering feedback on how we can improve our training, policies, and procedures Supporting strategic company initiatives and working on cross-functional projects Coordinating with Sales & Service Centers, corporate teams, and factory contacts on behalf of customers Living and demonstrating the Swagelok Core Values in everything you do Ready to Join Us? We're more than a company - we're a community. If you're ready to grow your career and help us serve our customers with excellence, we'd love to connect with you!
$27k-36k yearly est. 5d ago
Customer Service Center Representative (Jersey City, NJ)
Enlightened, Inc. 4.1
Jersey City, NJ jobs
As one of the Washington Metropolitan area's fastest-growing IT companies, we are always looking for creative, passionate, and responsible individuals. We recognize that intelligent, dedicated employees are our greatest asset. If you value innovation, integrity, and a drive to deliver, we invite you to become Enlightened. We are hiring a Customer Service Center Representative (CSR) to support the Port Authority of New York and New Jersey (PATH) riders and staff. This position serves as the initial point of contact for customers of (PATH), using established procedures and troubleshooting tools to provide timely and effective assistance. About the Port Authority: Founded in 1921, the Port Authority of New York and New Jersey builds, operates, and maintains critical transportation and trade infrastructure across the region. It also owns and manages the 16-acre World Trade Center site, home to the iconic One World Trade Center. Key Responsibilities: Provide support via phone, email, and other channels while documenting all inquiries and resolutions. Register various fare cards by entering data into the central database and PCPS website. Handle lost or malfunctioning card claims, including processing replacements and updating records. Investigate and resolve issues related to ticket vending machines and advise customers of next steps. Process new and replacement web orders and maintain related spreadsheets. Assist with refund and transaction investigations, providing analysis for supervisor review. Execute product and monetary refunds through the central database and PATH website per guidelines. Monitor and escalate incomplete or missing transactions to the Team Lead. Advise customers on PCPS technical issues and guide appropriate actions. Provide clear, knowledgeable guidance to help customers make informed decisions. Required Qualifications: High School Diploma or equivalent. At least 2 years of customer service experience, including high-volume call center support Proficiency in Microsoft Office, particularly Excel. Strong written, verbal, and interpersonal communication skills Ability to work independently and remain professional under pressure. Minimum of 1 year collaborating across diverse teams Preferred: Minimum of 1 year of college (30 credit hours). Experience in financial services or banking. Benefits: The expected salary range for this position is listed above. Actual compensation will be determined based on experience and qualifications as well as internal equity and alignment with market data. At Enlightened, we pride ourselves on offering a comprehensive and industry-competitive benefits package to our full-time employees. Our benefits include: Medical/Dental/Vision Insurance with Health Savings Accounts (HSA) Flexible Spending Accounts (FSA) 401(k) Retirement Plan Paid Holidays, Vacation, & Sick Leave Professional Training & Development Reimbursement Please note, these benefits are available exclusively to full-time employees of Enlightened. Equal Opportunity Statement Enlightened is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class.
$31k-36k yearly est. Auto-Apply 11d ago
Customer Sales Associate
Trane Technologies 4.7
Service representative job at Trane
At Trane Technologies TM and through our businesses including Trane and Thermo King , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. **What's in it for you:** **Be a part of our mission!** As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Step into the role of Customer Sales Associate and become the trusted advisor that our customers rely on when they visit our Trane Supply stores! Your expertise and knowledge will be invaluable as you assist customers with their various needs, from resolving parts or equipment issues to delivering high-quality parts and solutions in a timely fashion. To excel in this role, you will need to have a solid understanding of our product offerings, consistently achieve sales goals, and possess exceptional problem-solving skills. Taking ownership of the order management process will also be crucial in ensuring smooth transactions and customer satisfaction. Embrace this opportunity to make a positive impact and be the go-to person for our valued customers! **Thrive at work and at home:** + **Benefits** kick in on **DAY ONE** for you _and_ your family, including health insurance and holistic wellness programs that include generous incentives - **WE DARE TO CARE** ! + **Family building benefits** include fertility coverage and adoption/surrogacy assistance. + **401K** **match** up to 6%, plus an additional 2% core contribution = up to **8%** company contribution. + **Paid time off,** including in support of **volunteer** and **parental leave** needs. + Educational and training opportunities through company programs along with **tuition assistance** and **student debt support** . + Learn more about our benefits here (********************************************************* ! **Where is the work:** **On-site** (5 days) **SAFETY SENSITIVE** : This role has been designated by the company as Safety Sensitive. **What you will do:** + **Provide support to customers and find the best method to resolve problems to ensure customer satisfaction.** + **Partners with customers to grow sales by identifying related products or add on extensions.** + **Process customer orders and respond to inquiries, questions or complaints regarding Parts and Supply offerings and offer solutions to ensure customer satisfaction and future sales.** + **Keep current on knowledge of Trane Products, offerings, and promotions in order to provide a premier customer experience and drive sales.** + **Interact with customers both on the phone and in person.** + **Executes quote and order management processes with high level of accuracy to expedite the fulfillment process and ensure customer satisfaction and timely delivery - entering quotes and invoices and follow through on fulfillment.** + **Assists with warehouse/inventory management work as needed.** + **Flexibility to work overtime/weekends, as required.** **What you will bring:** + H.S. Diploma or General Education Degree (GED) + Inside sales, retail, or related experience + Experience in a fast-paced, customer focused environment with a focus on customer service, continuous improvement, and safety. + Proven experience in building customer relationships and maintaining professional customer service even in challenging situations. **Compensation:** **Base Salary:** Starts at $48,000 and up based on experience and will include an incentive plan. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed. **Equal Employment Opportunity:** We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
$48k yearly 7d ago

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