Post job

Customer Service Representative jobs at Trans-Bridge Lines - 102 jobs

  • Customer Service Representative

    Trans-Bridge 3.7company rating

    Customer service representative job at Trans-Bridge Lines

    Customer Service Representative Employment Type: Full-Time # of Positions: 1 Work Days/Hours: Monday-Friday - 8:00 AM - 5:00 PM (On-Site) Job Description: Trans-Bridge Tours, Inc. is seeking a full-time Customer Service Representative who will play a vital role in our company. This position will need a person with a positive attitude and excellent customer service skills in order to interact with the company's customers by addressing inquiries and resolving issues. This position is based in Bethlehem, PA and requires an on-site presence (not remote or hybrid). Responsibilities: Interact with customers via telephone and in-person to sell, make reservations, process payments and email documents for Trans-Bridge Tours' One-Day, Multi-Day, Casio Tours and for Trans-Bridge Lines' Pier Transportation. Interact with customers via telephone and in-person to provide bus schedules, prices, sell tickets, make reservations and process payments for Trans-Bridge Lines, Inc. Field customer questions and issues and ensure appropriate actions are taken to resolve customer's concerns. Daily cash out report for Trans-Bridge Lines and Trans-Bridge Tours. Knowledge of various computer programs. Open and/or close ticket office as needed. Maintain a clean and neat working area. Follow company policies to ensure the safety of customers and co-workers. Perform other duties as assigned and directed by management. Required Skills/Abilities: Excellent communication skills with customers and co-workers including listening, being polite, helpful and courteous. Service-oriented and able to resolve customer issues/concerns. Reliable and responsible. Strong attention to detail. Basic computer skills with the ability to learn new software. Education and Experience: High school diploma or equivalent. Previous Customer Service experience (phone and in-person) is required. Previous experience making reservations for groups or individuals is required. Travel Industry experience a plus Physical Requirements: Extended periods of sitting and standing. Must be able to lift 15 pounds. About Us: Trans-Bridge Lines, Inc. is a family-owned and operated Lehigh Valley motorcoach company. In its 84th year, the company offers daily service to New York City, Newark Airport, and Wall Street from the Lehigh Valley area and Clinton, New Jersey. Affiliate Company, Delaware River Coach Lines, operates local transit service between Easton and Phillipsburg under contract with New Jersey Transit. Trans-Bridge's Charter Department is available for business groups, schools and organizations, with custom-designed one-day and overnight trips, sporting events, shows, and special city tours. Trans-Bridge Tours, another affiliate company, offers One-Day, Multi-Day and Casino Tours, as well as, Air & Cruise Vacations. The companies are now in the family's third generation of ownership and management. Offers of employment may be contingent upon passing pre-employment drug and alcohol screening criteria, background checks physical exams pertaining to the job. Trans-Bridge Lines is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
    $28k-34k yearly est. 15d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Logistics Representative

    Belcan 4.6company rating

    Pittsburgh, PA jobs

    Job Title: Logistics Representative Zip Code: 15205 Duration: 12 Months Pay Rate: $ 28/hr Keyword's: #Pittsburghjobs; #Representativejobs. Responsibilities Monitor the daily activities at assigned 3rd party facilities across the US and Canada to ensure the timely and accurate shipment of goods to Client customers; Complete inbound and outbound inventory transactions in Client SAP ERP system; Troubleshoot issues and concerns at assigned facilities and coordinate problem resolution within the scope of the position; Maintain inventory and asset accuracy in accordance with Client established policies; Develop, modify, and audit operational procedures for warehouses, bulk terminals and transload operations; Train, support, and lead 3rd Party Logistics (3PL) Provider personnel on a wide range of logistics functions including training on the aforementioned operational procedures; Participate in physical inventory audits and lead internal cycle count processes for assigned facilities; Responsible for setting standards and procedures to facilitate accurate and timely payment of invoices for distribution services provided, consistent with current operational contracts and purchase orders. Implement agreed upon allocation of cost with internal divisional customers; Responsible for the tendering (assignment) of bulk transportation shipments and managing order changes within Client SAP ERP system and our 3rd party transportation management system; Position works directly with Client Order Management Representatives, bulk carriers, shipping sites and other internal departments to ensure the efficient movement of goods and to maintain an adequate equipment balance to meet the Client shipping needs; Provide backup coverage, as needed, within other areas of the Warehousing & Bulk Terminal Operations and Transportation Operations groups. Qualifications * BA/BS Degree in Logistics, Supply Chain, Business or relevant Technical Field or a high school diploma with 2-5 years of relevant experience. * Demonstrated teamwork, organizational, and communication skills. Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, colour, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
    $28 hourly 5d ago
  • LNS Airport- FT Customer Service Agent

    Southern Airways Corporation 3.7company rating

    Lititz, PA jobs

    Surf Air Mobility is building a world where air travel is the most sustainable, affordable, comfortable, quiet, and fastest way to travel any distance. We have brought all of the pieces together in order to accelerate the next great revolution in aviation: electric flight. By unlocking affordable, more sustainable, personalized air transportation for everyone, Surf Air Mobility promises to bring aviation into the modern age. JOB TITLE: LNS Airport Cross Utilized Agent DEPARTMENT: Customer Service REPORTS TO: Station Manager FLSA STATUS: Non-Exempt POSITION SUMMARY: The Airport Cross-Utilized Agent is our primary representative in our airport stations. The position is responsible for handling all customer service activities, including greeting and checking in passengers, handling luggage, booking/re-booking flights, and assisting with passenger loading/unloading. It is also responsible for all ramp duties in our smaller stations. KEY RESPONSIBILITIES Ensuring FAA, Airline, and airport regulations are followed Enforcing safety/security measures and protecting sensitive zones Creating and modifying reservations Checking in passengers; safely loading and unloading passengers Handling luggage weights of up to 70 lbs and monitoring luggage for size, quantity, and weight Reviewing baggage tags for accuracy Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements Making announcements over a public address system Processing credit card payments Directing aircraft parking and dispatch on the ramp After training, towing aircraft to proper parking positions on the ramp Maintaining work area and mechanical equipment in proper order This position does not directly supervise others QUALIFICATIONS Knowledge, Skills & Abilities: Excellent written and verbal communication skills Able to read, write and speak English effectively Able to maintain eye contact when speaking with customers Professional in appearance and manner Ability to learn, understand and communicate the terms of the company's Contract of Carriage Courteous in all interactions Able to interact effectively with passengers, co-workers, and management Ability to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations Ability to diffuse stressful situations Detail-oriented and self-motivated Education: High school diploma or equivalent Miscellaneous Requirements: Valid driver's license and reliable transportation Computer skills - ability to learn reservation and phone systems, proficient with a PC Basic math abilities Ability to work within a 24/7 operation including holidays Ability to pass a 10-year background check and pre-employment drug screen At least 21 years of age Authorized to work in the United States Work Experience: Prefer at least 1 year of prior customer service experience Mental Requirements: Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables. Physical requirements: Must be able to lift a 70-pound suitcase from the floor to 18 inches and carry a 70-pound suitcase in front of you with both hands for a distance of up to 25 feet Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting, and sustaining those positions for extended amounts of time Must be able to stand for extended periods of time Must be able to work in all weather conditions and in confined spaces Must have sufficient vision and the ability to safely perform the essential functions of the position. Must be able to meet all physical requirements related to aircraft weight limitations before and during employment. Activity Approximate % of Time Sitting: 5 Standing: 70 Walking: 25 100% Machines and Equipment Used: Machines, Equipment, Tools Approximate % of Time Varied: 100% Degree of Hand-Eye Coordination Required: Computer: Varies Phone: Varies Photocopier, fax machine: Varies Approximate percentage of time incumbent spends in “on-the-job” travel, including commuting to regular work locations: less than 5% At Surf Air Mobility, we are committed to building a more inclusive ecosystem that integrates women, people of color, and other underrepresented groups into the cleantech sector and aerospace industry. We strongly encourage applications from qualified applicants and members of underrepresented groups. Surf Air Mobility is an Equal Opportunity Employer; employment with Surf Air Mobility is governed based on merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Surf Air Mobility participates in E-Verify.
    $22k-26k yearly est. Auto-Apply 38d ago
  • DUJ Airport- PT Customer Service Agent

    Southern Airways Corporation 3.7company rating

    Reynoldsville, PA jobs

    Surf Air Mobility is building a world where air travel is the most sustainable, affordable, comfortable, quiet, and fastest way to travel any distance. We have brought all of the pieces together in order to accelerate the next great revolution in aviation: electric flight. By unlocking affordable, more sustainable, personalized air transportation for everyone, Surf Air Mobility promises to bring aviation into the modern age. JOB TITLE: Airport Customer Service Agent - customer service & ramp DEPARTMENT: Customer Service REPORTS TO: Station Manager FLSA STATUS: Non-Exempt POSITION SUMMARY: The Airport Customer Service Agent is our primary representative in our airport stations. The position is responsible for handling all customer service activities, including greeting and checking in passengers, handling luggage, booking/re-booking flights, and assisting with passenger loading/unloading. It is also responsible for all ramp duties in our smaller stations. KEY RESPONSIBILITIES Ensuring FAA, Airline and airport regulations are followed Enforcing safety/security measures and protecting sensitive zones Creating and modifying reservations Checking in passengers; safely loading and unloading passengers Handling luggage weights of up to 70 lbs and monitoring luggage for size, quantity and weight Reviewing baggage tags for accuracy Providing information on arrival and departure times, boarding procedures, carry-on regulations and seating arrangements Making announcements over a public address system Processing credit card payments Directing aircraft parking and dispatch on the ramp After training, towing aircraft to proper parking positions on the ramp Maintaining work area and mechanical equipment in proper order Great customer service attitude and a willingness to “find a way” as opposed to “I can't,” where applicable. Any other duties as assigned This position does not directly supervise others REQUIREMENTS Knowledge, Skills & Abilities: Excellent written and verbal communication skills Able to read, write and speak English effectively Able to maintain eye contact when speaking with customers Professional in appearance and manner Ability to learn, understand and communicate the terms of the company's Contract of Carriage Courteous in all interactions Able to interact effectively with passengers, co-workers and management Ability to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations Ability to diffuse stressful situations Detail-oriented and self-motivated QUALIFICATIONS Education: High school diploma or equivalent Miscellaneous Requirements: Valid driver's license and reliable transportation Computer skills - ability to learn reservation and phone systems, proficient with a PC Basic math abilities Ability to work within a 24/7 operation including holidays Ability to pass 10-year background check and pre-employment drug screen At least 21 years of age Authorized to work in the United States Work Experience: Prefer at least 1 year of prior customer service experience Mental Requirements: Level 2 Level 1 - Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically. Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables. Level 3 - Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention. Physical requirements: Must be able to lift 70-pound suitcase from the floor to 18 inches and carry 70-pound suitcase in front of you with both hands for a distance of up to 25 feet Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting, and sustaining those positions for extended amounts of time Must be able to stand for extended periods of time Must be able to work in all weather conditions and in confined spaces Must have sufficient vision and ability to safely perform the essential functions of the position. Must be able to meet all physical requirements related to aircraft weight limitations before and during employment. BENEFITS: Competitive Salary: Attractive compensation package based on experience. Health & Wellness: Full time team members are eligible to participate in comprehensive medical, dental, and vision plans. Additional benefits include air ambulance coverage, short-term disability, pet insurance, health savings accounts, company-paid life insurance and a retirement/ 401(k) plan. Eligibility for any benefit begins the first day of the month following 30 days of employment. Generous PTO plus paid holidays throughout the calendar year. Team member Discounts: As a member of the airline community, team members and immediate family members have access to the My ID Travel program. This program provides travel privileges on participating airlines, including: Flight tickets at a significant discount Discounts on hotels and resorts Car rentals at reduced rates Discounted cruises At Surf Air Mobility, we are committed to building a more inclusive ecosystem that integrates women, people of color, and other underrepresented groups into the cleantech sector and aerospace industry. We strongly encourage applications from qualified applicants and members of underrepresented groups. Surf Air Mobility is an Equal Opportunity Employer; employment with Surf Air Mobility is governed based on merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Surf Air Mobility participates in E-Verify.
    $22k-26k yearly est. Auto-Apply 60d+ ago
  • BFD Airport - PT Customer Service Agent

    Southern Airways Corporation 3.7company rating

    Lewis Run, PA jobs

    Are you ready to take your career to new heights? Join Southern Airways, the biggest little airline in the industry, and be part of a dynamic, fast-paced environment where your excellent customer service skills will shine! As a wholly-owned subsidiary of Surf Air Mobility, we provide route services throughout the contiguous United States and the Hawaiian Islands. Our company mantra, "Every Passenger, Every Day, Every Flight," is at the heart of everything we do. By joining our team, you'll have the opportunity to make a real difference in people's lives while contributing to our mission of providing exceptional service and prioritizing passenger safety. Southern Airways is experiencing tremendous growth, offering endless opportunities for learning and career advancement. Whether you're new to the airline industry or looking to enhance your skills, you'll receive comprehensive training and support to excel in your role. Put your talents to work and join the Southern Airways team today! Be part of the biggest little airline where every passenger, every day, and every flight matters - and so do you! JOB TITLE: Airport Customer Service Agent - customer service & ramp DEPARTMENT: Customer Service REPORTS TO: Station Manager FLSA STATUS: Non-Exempt The Airport Customer Service Agent is our primary representative in our airport stations. The position is responsible for handling all customer service activities, including greeting and checking in passengers, handling luggage, booking/re-booking flights, and assisting with passenger loading/unloading. KEY RESPONSIBILITIES Ensuring FAA, Airline and airport regulations are followed Enforcing safety/security measures and protecting sensitive zones Creating and modifying reservations Checking in passengers; safely loading and unloading passengers Handling luggage weights of up to 70 lbs and monitoring luggage for size, quantity and weight Reviewing baggage tags for accuracy Calculating Weight/Balance and assigning seats in the plane accordingly. Providing information on arrival and departure times, boarding procedures, carry-on regulations and seating arrangements Making announcements over a public address system Processing credit card payments Directing aircraft parking and dispatch on the ramp After additional training, towing aircraft to proper parking positions on the ramp Maintaining work area and mechanical equipment in proper order Great customer service attitude and a willingness to “find a way” as opposed to “I can't,” where applicable. Any other duties as assigned REQUIREMENTS Knowledge, Skills & Abilities: Excellent written and verbal communication skills Able to read, write and speak English effectively Able to maintain eye contact when speaking with customers Professional in appearance and manner Ability to learn, understand and communicate the terms of the company's Contract of Carriage Courteous in all interactions Able to interact effectively with passengers, co-workers and management Ability to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations Ability to diffuse stressful situations Detail-oriented and self-motivated QUALIFICATIONS Education: High school diploma or equivalent Miscellaneous Requirements: Valid driver's license and reliable transportation Computer skills - ability to learn reservation and phone systems, proficient with a PC Basic math abilities Ability to work within a 24/7 operation including holidays Ability to pass 10-year background check and pre-employment drug screen At least 18 years of age Authorized to work in the U.S. per the Immigration Act of 1986 Work Experience: Prefer at least 1 year of prior customer service experience Mental Requirements: Level 2 Level 1 - Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically. Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables. Level 3 - Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention. Physical requirements: Must be able to lift 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time Must be able to stand for extended periods of time Must be able to work in all weather conditions and in confined spaces Must have sufficient vision and ability to safely perform the essential functions of the position. Activity Approximate % of Time Sitting: 5 Standing: 70 Walking: 25 100% Machines and Equipment Used: Machines, Equipment, Tools Approximate % of Time Varied: 100% Degree of Hand Eye Coordination Required: Computer: Varies Phone: Varies Photocopier, fax machine: Varies Approximate percentage of time incumbent spends in “on-the-job” travel, including commuting to regular work locations: less than 5% Benefits: Competitive Salary: Attractive compensation package based on experience. Retirement Plans: Employees can enroll in our company's 401k plan. Holidays: After completion of your probationary period, eligible for paid holidays throughout the calendar year. Employee Discounts: After completion of your probationary period, you can access the My ID Travel program, which allows members of your immediate family to participate as well. This program provides travel privileges, including: Flight tickets at significant discount, employee and family members can fly our plane (standby space available) Discounts on hotels and resorts Car rentals at reduced rates Discounted cruises Southern Airways Corporation is an EEO/AAP employer and as such all qualified applications will receive consideration for employment without regard to their protected veteran status, race, color, religion, sex, sexual orientation, gender identity, or national origin - and will not be discriminated against on the basis of gender, race, or disability.
    $23k-27k yearly est. Auto-Apply 40d ago
  • Remote Customer Service Representative

    DPWN Holdings (USA), Inc. 4.2company rating

    Reading, PA jobs

    Salary Description Pay Scale - $16.00 to $23.00
    $16-23 hourly 19d ago
  • PIT Airport- Customer Service Agent

    Southern Airways Corporation 3.7company rating

    Pittsburgh, PA jobs

    At Surf Air Mobility, we're transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a customer-first approach, advanced software solutions, and electrification, we're pioneering new ways for people to travel, making flying not only faster but more enjoyable. Our passionate team thrives in a collaborative environment where innovation and hard work go hand in hand. Help us shape the future of aviation while working with cutting-edge technologies that are changing the lives of our passengers. JOB TITLE: Airport Customer Service Agent - customer service & ramp DEPARTMENT: Customer Service REPORTS TO: Station Manager FLSA STATUS: Non-Exempt POSITION SUMMARY: The Airport Customer Service Agent is our primary representative in our airport stations. The position is responsible for handling all customer service activities, including greeting and checking in passengers, handling luggage, booking/re-booking flights, and assisting with passenger loading/unloading. It is also responsible for all ramp duties. KEY RESPONSIBILITIES Ensuring FAA, Airline and airport regulations are followed Enforcing safety/security measures and protecting sensitive zones Creating and modifying reservations Checking in passengers; safely loading and unloading passengers Handling luggage weights of up to 70 lbs and monitoring luggage for size, quantity and weight Reviewing baggage tags for accuracy Providing information on arrival and departure times, boarding procedures, carry-on regulations and seating arrangements Making announcements over a public address system Processing credit card payments Directing aircraft parking and dispatch on the ramp After training, towing aircraft to proper parking positions on the ramp Maintaining work area and mechanical equipment in proper order Great customer service attitude and a willingness to “find a way” as opposed to “I can't,” where applicable. Any other duties as assigned JOBS THIS POSITION DIRECTLY SUPERVISES: This position does not directly supervise others REQUIREMENTS Knowledge, Skills & Abilities: Excellent written and verbal communication skills Able to read, write and speak English effectively Able to maintain eye contact when speaking with customers Professional in appearance and manner Ability to learn, understand and communicate the terms of the company's Contract of Carriage Courteous in all interactions Able to interact effectively with passengers, co-workers and management Ability to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations Ability to diffuse stressful situations Detail-oriented and self-motivated QUALIFICATIONS Education: High school diploma or equivalent Miscellaneous Requirements: Valid driver's license and reliable transportation Computer skills - ability to learn reservation and phone systems, proficient with a PC Basic math abilities Ability to work within a 24/7 operation including holidays Ability to pass 10-year background check and pre-employment drug screen At least 18 years of age Authorized to work in the U.S. per the Immigration Act of 1986 Work Experience: Prefer at least 1 year of prior customer service experience Mental Requirements: Level 2 Level 1 - Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically. Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables. Level 3 - Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention. Physical requirements: Must be able to lift 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time Must be able to stand for extended periods of time Must be able to work in all weather conditions and in confined spaces Must have sufficient vision and ability to safely perform the essential functions of the position. Activity Approximate % of Time Sitting: 5 Standing: 70 Walking: 25 100% Machines and Equipment Used: Machines, Equipment, Tools Approximate % of Time Varied: 100% Degree of Hand Eye Coordination Required: Computer: Varies Phone: Varies Photocopier, fax machine: Varies Approximate percentage of time incumbent spends in “on-the-job” travel, including commuting to regular work locations: less than 5% Benefits: Competitive Salary: Attractive compensation package based on experience. Retirement Plans: Employees can enroll in our company's 401k plan. Holidays: After completion of your probationary period, eligible for paid holidays throughout the calendar year. Employee Discounts: After completion of your probationary period, you can access the My ID Travel program, which allows members of your immediate family to participate as well. This program provides travel privileges, including: Flight tickets at significant discount, employee and family members can fly our planes (standby space available) Discounts on hotels and resorts Car rentals at reduced rates Discounted cruises Southern Airways Corporation is an EEO/AAP employer and as such all qualified applications will receive consideration for employment without regard to their protected veteran status, race, color, religion, sex, sexual orientation, gender identity, or national origin - and will not be discriminated against on the basis of gender, race, or disability.
    $22k-26k yearly est. Auto-Apply 60d+ ago
  • Customs Specialist (NE)

    Syncreon 4.6company rating

    Middletown, PA jobs

    Looking for a new opportunity? Excited to join a growing team? Our Middletown II site is currently hiring for a FTZ Customs Specialist position. We work toward continuous growth and excellence as an organization and are looking for individuals that want to do the same. This opportunity will give the ideal candidate the experience desired to accelerate their career. Apply today! About the Role How you will contribute * Draft and accurately check customs, trade, and transport documents for technical processing. * Prepare and handle transport declarations (T1/T2), declarations for import and export, and any other export documentation. * Control the day-to-day operational customs activities including but not limited to; risk determination, administrative process control, and internal recording to meet the required compliance. * Coordinate independent tariff technical classification aspects, tax, and non-tax legislation (VGEM) for both international and national customs matters. * Communicate with customs/tax authorities, transporters, and external customers about the handling of customs procedures and related issues. * Draft, apply, and supervise export documents via the appropriate organizations written and electronically, when assigned. * Keep up to date on changes and developments within customs and tax legislation while reporting to the Customs Supervisor regarding customs-technical and logistical problems as well as provide solutions to those problems. * Advise the internal operational departments and the customs management framework on customs specific information as requested. * Other duties as assigned Your Key Qualifications * University degree required. * Experience in drafting electronic transport declarations and declarations for importing and exporting. * Thorough knowledge of origin and value provisions, customs laws and regulations, and other export documents (CvO, EUR1, ATR) both internationally and nationally. * Able to be flexible regarding shift works (evenings and weekends occasionally). * Able to problem solve under stressful situations. * Customer-oriented, quality-conscious, and able to work independently as well as part of a team. Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible. The DP World family comprises of syncreon, Imperial and P&O. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. Nearest Major Market: Harrisburg Job Segment: Logistics, Supply Chain, Supply, Operations
    $29k-51k yearly est. 26d ago
  • Airline Services Customer Service Ticket Agent I - PT - 4a-6a Start Time (42096, 42640)

    Lehigh Northampton Airport Authority 3.9company rating

    Allentown, PA jobs

    Lehigh Valley Airline Services provide airline ground handling services. Customer Service Ticket Agents process reservations, collect fees, handle luggage processing, and perform aircraft boarding functions utilizing computerized systems. Major Responsibilities Process airline reservations, provide flight information, collect reservation & service fees. Handle luggage processing & assistant devices Handle denied boarding situations, re-accommodate customers, and provide hotel, meal, and ground transportation vouchers when appropriate Perform gate/boarding functions Aid customers requiring luggage, wheelchair, and aisle chair assistance. Adhere to all Airline, TSA & FAA regulations as well as Authority policies, procedures, and best practices while upholding safety, security, and service. Professionally communicate over a two-way radio, cheerfully handle telephone calls. Assist with accident investigations, reporting and statistical analysis. Identify and resolve problems in a timely manner, gather and analyze information skillfully, work well in problem solving situations and offer solutions. Handle multiple priorities in a fast-paced environment. Able to work under pressure while providing the highest level of customer service. Ability to work independently and make independent decisions in a changing environment. Deliver outstanding customer service & relationship building skills. Must be motivated, energetic, flexible, collaborative, and proactive. Develop professional relationships with internal and external customers to ensure effective airline operations, able to work as part of a positive team player. Additional duties as assigned. Qualifications Minimum Qualifications High School Diploma or general equivalency diploma (GED). Previous Customer Service experience preferred. PC skills including Word, Excel, Outlook, and other applicable computer programs. Strong written, oral, and interpersonal skills. Successfully pass all Airline & Airport required training. Must be available to work split shifts, nights, weekends, and holidays when required. Must be able to respond to emergency situations as necessary. Must be able to respond to severe weather conditions. Must be able to obtain & maintain a valid driver's license. Successfully pass new hire & random drug screenings. Pass FAA/TSA Security clearance background check. Physical Requirements Must possess good English language skills, including speaking, spelling, punctuation, and grammar. Able to regularly sit, stand, walk, reach with hands and arms, climb, balance; stoop, kneel and crouch or crawl. Must be able to use hands and fingers to type, handle bags, boxes, objects, or controls. Lift and/or move up to 50 pounds and occasionally lift to 99 pounds with assistance. Pull and push customers in wheelchairs up/down incline up to 250lbs. Vision abilities include close, distance, color and peripheral vision, depth perception and the ability to adjust focus. Sufficient auditory ability and able to tolerate exposure to noise levels up to 150 decibels requiring mandatory hearing protection. Employee regularly works near moving mechanical parts and able to move within work area. Able and willing to work in inclement weather, including extreme cold and warm temperatures. Employee Benefits Airline flight benefits (unlimited, free-of-charge*, space-available travel on Allegiant Air as well as two guest passes per month of service).
    $23k-29k yearly est. 14d ago
  • Customer Service Rep I - Full Time

    Ward Transport & Logistics 4.0company rating

    Altoona, PA jobs

    Job Title: Customer Service Rep I - Full Time Advertising Title: Req #: 12517 Company: Ward Transport & Logistics Corp Job Code: CSH Location: Altoona Employment Status: Full Time City: Altoona Area of Interest: Administrative Support State: PA Rate of Pay: $17.56 per hour JOB TITLE: General Office Customer Service Representative Level I REPORTS TO: Call Center Service Manager or Supervisor OVERVIEW OF ROLE: The General Office Customer Service Representative ensures the customer is always serviced first and receives the type of attention that makes them want to do business with Ward. She/he grows our business through customer retention while balancing costs by performing clerical duties efficiently and also supports operations and sales in accordance with the corporate Desired State. DUTIES AND RESPONSIBILITIES: * Answer telephones in accordance with Ward standards. Heavy telephone work averaging 80-100 pick- up call a day. * Serve customers by coordinating problem resolution between customers, Territory Sales Managers, and Operations personnel. * Accurately schedule pick up with our Ward Extended Network by following the proper procedures in the customer service tool box. * Escalate customer problems timely to Team Lead for assistance. * Must participate in Ward Assured Department program to meet monthly goal. * Act as the one-stop customer contact for various individual customers as requested by territory sales managers. Daily monitor/trace accounts as assigned by the Customer Service Manager. Regular communication with territory sales manager and / or customer is required. * Provide internal customer service to personnel from other departments and service center locations. * Accurately perform clerical support duties as required including typing correspondence, maintaining files. * Demonstrate personal reliability by consistently meeting attendance / punctuality commitments. * Support teamwork by cooperating with others and willingly putting forth effort to achieve Company goals. Establish and maintain good working relationship with other team members. * Fully support all technologies and processes, introduced by Ward, that are intended to improve efficiencies and/or the customer experience. Support would include adherence to training programs, guidelines and processes associated with these systems. Job Requirements: REQUIREMENTS: * Must be extremely customer focused with good people skills. * Must have excellent communication skills and telephone etiquette. * Must have previous clerical experience in a business atmosphere. * Must have proficient data entry skills with high attention to detail. * Previous experience in the motor carrier industry is desirable. * Ability to work required hours (night shift, overtime if applicable) and travel if necessary. * Ability to participate in and pass employers pre-employment and on going random drug/alcohol testing program. GENERAL BENEFIT LISTING: As a family-owned and operated business that believes in treating its employees like family. This is why we offer our full-time employees a long list of benefits. * Direct Deposit * On Demand Pay * Paid Time Off * Paid Holidays * 401(k) Plan with Company Match * Employee Assistance Program (EAP) * Medical, Prescription, Dental and Vision Insurance * Telemedicine * Health Savings Account * Flexible Spending Account * Wellness Program with Health Reimbursement Account * Group Life and AD&D Insurance * Company-Provided Short-Term Disability * Voluntary Worksite Benefits * Home, Auto and Pet Insurance * 529 College Savings Plan * Credit Union This job description does not necessarily represent an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the job, management reserves the right to revise the job or to require that other or different tasks be performed as circumstances change.
    $17.6 hourly 4d ago
  • Customer Service Representative

    Careers In Aviation 3.9company rating

    Coatesville, PA jobs

    Headquartered in Atlanta, Georgia and founded in 1993, Precision Aviation Group (PAG) is a leading provider of maintenance, repair, and overhaul (MRO) and value-added supply chain services to the aerospace and defense industries. With 25 FAA-approved repair stations, 27 locations worldwide, 1,100+ employees, and over 1.2 million square feet of production/distribution facilities, PAG offers comprehensive MRO services on over 200,000 product lines. PAG supports operators in the Airline, Business and General Aviation (BGA), Military and Rotary Wing markets through its Inventory Supported Maintenance, Repair, and Overhaul (ISMRO ) business model. Job Purpose The Customer Service Representative at PAG Engine Services serves as the primary liaison between customers, and operations (sales, production, quality control, shop personnel, material, warranty, and billing) to ensure seamless project execution during engine and component maintenance and repair events. This role supports all phases of the repair process while maintaining a high level of service and communication. Job Duties and Responsibilities Creating and revising quotes based on inspection findings and scope Coordinating with operations, parts, and quality team, to meet delivery schedules Communicating job status, approvals, and updates to internal teams and customers throughout the process Managing documentation to ensure traceability and regulatory compliance Shifting priorities quickly in response to changing customer demands and coordinating those changes with operations Supporting a variety of customers in a fast-paced aviation MRO environment Essential Job Functions Demonstrate dedication to assigned projects, ensuring positive and professional customer experience Support smooth execution by understanding and planning engine workflow schedules based on scope and required turnaround Proactively assist internal departments to resolve day-to-day challenges and ensure on-time delivery Serve as the central point of contact between customers and internal teams, ensuring efficient communication throughout the project lifecycle Independently manage and coordinate multiple projects with attention to both schedule and quality Support Sales and Contracts teams as needed for assigned engine projects Communicate effectively in English-spoken, written, and reading Leverage advanced Microsoft Excel skills for tracking, reporting, and project analysis Use Microsoft Office tools (Word, Outlook, Excel) for correspondence and documentation Apply basic math and accurately follow verbal and written instructions Build and maintain customer relationships to support long-term retention and repeat business Show strong team orientation and maintain a customer-focused mindset Be flexible with schedule and willing to work weekends or extended hours when needed WORKING CONDITIONS Physical Demands: Requires sitting or standing for extended periods, frequent walking, bending, and reaching. Occasional squatting, lifting, carrying, pushing, or pulling up to 20 pounds. Repetitive hand movement, eye-hand coordination, and manual dexterity required. Corrected vision and hearing to normal range necessary. Education/Training: High school diploma required; a college degree in a business-related field is preferred. Military experience is a plus Work Location: Keystone Turbine Services, Coatesville, PA Experience: A minimum of 3 years of related experience in customer service, sales, or a related field. We offer competitive pay and a wide variety of benefits. Full time associates qualify for health benefits the first of the month following 30 days' employment. Options include medical, dental, vision, base life (company paid), voluntary life, short and long-term disability, flex spending accounts, and telemedicine. Other benefits include vacation and PTO time accrued with each pay cycle with a vacation carryover/payout option at year end, 9 paid holidays, 401k with company match contributions. Qualified candidates with strong drive, work ethic and commitment to quality are invited to apply at www.precisionaviationgroup.com using the Careers tab at the bottom of the page. AA/EOE/M/F/D/V
    $28k-35k yearly est. 19d ago
  • Customer Service Representative

    Trans Bridge Lines 3.7company rating

    Customer service representative job at Trans-Bridge Lines

    Customer Service Representative Employment Type: Full-Time # of Positions: 1 Work Days/Hours: Monday-Friday - 8:00 AM - 5:00 PM (On-Site) Job Description: Trans-Bridge Tours, Inc. is seeking a full-time Customer Service Representative who will play a vital role in our company. This position will need a person with a positive attitude and excellent customer service skills in order to interact with the company's customers by addressing inquiries and resolving issues. This position is based in Bethlehem, PA and requires an on-site presence (not remote or hybrid). Responsibilities: * Interact with customers via telephone and in-person to sell, make reservations, process payments and email documents for Trans-Bridge Tours' One-Day, Multi-Day, Casio Tours and for Trans-Bridge Lines' Pier Transportation. * Interact with customers via telephone and in-person to provide bus schedules, prices, sell tickets, make reservations and process payments for Trans-Bridge Lines, Inc. * Field customer questions and issues and ensure appropriate actions are taken to resolve customer's concerns. * Daily cash out report for Trans-Bridge Lines and Trans-Bridge Tours. * Knowledge of various computer programs. * Open and/or close ticket office as needed. * Maintain a clean and neat working area. * Follow company policies to ensure the safety of customers and co-workers. * Perform other duties as assigned and directed by management. Required Skills/Abilities: * Excellent communication skills with customers and co-workers including listening, being polite, helpful and courteous. * Service-oriented and able to resolve customer issues/concerns. * Reliable and responsible. * Strong attention to detail. * Basic computer skills with the ability to learn new software. Education and Experience: * High school diploma or equivalent. * Previous Customer Service experience (phone and in-person) is required. * Previous experience making reservations for groups or individuals is required. * Travel Industry experience a plus Physical Requirements: * Extended periods of sitting and standing. * Must be able to lift 15 pounds. About Us: Trans-Bridge Lines, Inc. is a family-owned and operated Lehigh Valley motorcoach company. In its 84th year, the company offers daily service to New York City, Newark Airport, and Wall Street from the Lehigh Valley area and Clinton, New Jersey. Affiliate Company, Delaware River Coach Lines, operates local transit service between Easton and Phillipsburg under contract with New Jersey Transit. Trans-Bridge's Charter Department is available for business groups, schools and organizations, with custom-designed one-day and overnight trips, sporting events, shows, and special city tours. Trans-Bridge Tours, another affiliate company, offers One-Day, Multi-Day and Casino Tours, as well as, Air & Cruise Vacations. The companies are now in the family's third generation of ownership and management. Offers of employment may be contingent upon passing pre-employment drug and alcohol screening criteria, background checks physical exams pertaining to the job. Trans-Bridge Lines is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
    $28k-34k yearly est. 16d ago
  • Customer Service Representative - Industry, PA

    Watco Companies, Inc. 4.3company rating

    Industry, PA jobs

    Start a Watco Career and Discover the Difference
    $32k-40k yearly est. 6d ago
  • Customer Service Representative - FBO - PT (43193)

    Lehigh Northampton Airport Authority 3.9company rating

    Allentown, PA jobs

    MAJOR RESPONSIBILITIES Greeting customers, processing requests for various accommodations including hotels, catering and transportation. Accounting functions for daily collections and nightly reconciliation. Greeting and handling Customers in a polite and friendly manner. Professionally communicate over a Unicom and two- way radio. Clerical duties and light cleaning as assigned. Must be detail oriented with exceptional Customer Service skills. Other duties as assigned. Qualifications MINIMUM QUALIFICATIONS High School diploma Previous Customer Service Experience. Ability to handle multiple tasks effectively and accurately within multiple time restraints in a fast paced environment. Customer focused and analytical with good judgment, able to work under pressure and a team player. Computer skills. Read, write and speak English. Excellent communication and interpersonal skills with the ability to establish and maintain effective working relationships with co-workers, tenants and the general public. Aptitude to perform responsibilities with a positive attitude and in a professional manner at all times. Must be available to work nights, weekends and holidays. Valid driver's license required and maintained that meets insurance requirements. PHYSICAL REQUIREMENTS Must be able to bend, kneel, push, pull and lift up to 50 lbs. unassisted While performing the duties of this job, the employee is required to talk or hear. The employee is required to sit for long periods of time and use hands and fingers. Answers telephone to provide information to callers, page customers, resolve problems or complaints and assist as needed. Handles transactions required to board the aircraft in a timely and efficient manner.
    $27k-34k yearly est. 10d ago
  • Distribution Customer Service Representative

    NFI Industries 4.3company rating

    Breinigsville, PA jobs

    The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt, courteous and effective manner. Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed by Customer Service Supervisor or Office Manager. Responsibilities * Interacts in a good working relationship with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner * Processes and inputs all customer orders * Produces stock reports to check for product availability * Produces all related paperwork and necessary information required for customer work orders * Coordinates special and last minute shipping requests with the Traffic and Operations Departments, expediting any order as necessary * Provides follow up with other departments to ensure service standards are being met * Assures proper invoicing of accounts by verifying computer generated invoices * Prepares shipping and tracing information to customers as required * Maintains damage records and back order logs * Communicates customer feedback to management including any signs of dissatisfaction * Acts as a liaison between the warehouse and the customer in administration of the accounts and between the office and customers regarding invoicing and credit changes * Oversees all paperwork associated with orders and maintain the corresponding files * Maintains current and accurate procedure manual, which details the processing requirements for each account Schedule: 2nd shift Qualifications * HS diploma or equivalent required * Strong computer knowledge including MS Office applications * Basic typing skills * Familiarity with 10-key * Shipping software systems including UPS and Federal Express * Excellent oral and written communication skills * Excellent customer service skills * Must be able to work in varying facility conditions. * Ability and availability to work irregular or extended hours including nights, weekends and potentially holidays as needed Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws. Profit Center PC-891
    $28k-36k yearly est. Auto-Apply 4d ago
  • Bi Lingual Customer Service Representative

    American Food Service Depot 3.9company rating

    Philadelphia, PA jobs

    Job DescriptionBenefits: Employee discounts Opportunity for advancement Paid time off Training & development Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Interact with on site customers to facilitate sales Identify the reason for the customers call, collect relevant information, and provide solutions Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Money handling experience Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively
    $28k-35k yearly est. 10d ago
  • Bi Lingual Customer Service Representative

    American Food Service Depot 3.9company rating

    Philadelphia, PA jobs

    Benefits: Employee discounts Opportunity for advancement Paid time off Training & development Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Interact with on site customers to facilitate sales Identify the reason for the customer's call, collect relevant information, and provide solutions Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Money handling experience Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively Compensation: $15.00 - $16.00 per hour
    $15-16 hourly Auto-Apply 60d+ ago
  • Customer Service Representative

    Kane Is Able 4.2company rating

    Scranton, PA jobs

    In 1930, Edward Kane traded his car for a used truck to provide local hauling to valley regions of Northeast Pennsylvania. Today, KANE manages a truckload fleet of 140 power units and 800 trailers and operates over 6.5 million square feet of 3PL warehousing space across 16 U.S. distribution center locations. The company remains family owned and professionally managed. Job Description We are seeking a skilled customer service representative to work in our warehouse. The successful candidate will handle a variety of responsibilities in this diverse position. Direct e-mail and phone contact with the customer as well as billing and invoicing responsibilities. There is daily contact with the facility manager and supervisor to manage the shipping and receiving of orders within our system. Qualifications The successful candidate will have a minimum of two years of previous customer service experience combined with a demonstrated ability to handling billing and other administrative tasks that require tight turn around times and attention to detail. Verifiable customer service experience Experience with billing/accounts payable Strong computer and data entry skills. Windows, Word, and Excel required. Strong written and verbal communication skills. Bachelor's degree in business or similar discipline preferred Day shift position with overtime during peak periods as needed. Competitive pay. Strong benefit package including medical, dental, and vision after 90 days. Company paid life and disability. Paid time off after 90 days. 401k after 6 months. Additional Information All your information will be kept confidential according to EEO guidelines.
    $28k-35k yearly est. 60d+ ago
  • Customer Service Representative

    PGT Trucking, Inc. 4.2company rating

    Aliquippa, PA jobs

    Join a fast-paced and energetic workplace where you can build a rewarding career! With more than 40 years of transportation experience, PGT Holdings. is a leader in flatbed shipping solutions with the best drivers, mechanics and office talent in the industry. If you are interested in becoming part of our team, there are a few things you should know: You will have PURPOSE. Transportation and logistics are critical to the economy, to commerce and to society; and every person working in the supply chain plays a vital role. You will GROW. Your job will expose you to areas outside of your comfort zone, like economics, mathematics, technology, international law and customer relations. PGT offers in-house training programs and supports education to evolve your role. You will be CHALLENGED. No two days are the same in the transportation industry, and the dynamic nature of the work makes for a challenging and fulfilling career. Job Description - Solicits, processes, and coordinates scheduling of shipments from existing and new customers. Handles telephone calls and emails from customers concerning problems with or complaints about service. Uses knowledge and judgement to strategically book freight for our terminals. Forms personal relationships with customers to maintain ownership of key accounts. Leverages technology to ensure internal freight needs are met. Acts with urgency to book additional loads to rescue drivers stuck in challenging freight environments. What you need to succeed - High School Diploma or GED required. Associates or Bachelors strongly preferred. 0-5 year of experience in Transportation. 0-5 years of management experience. Customer Service, Detailed Oriented, and Sense of Urgency Mentality Must have attention to detail and the ability to multi-task
    $29k-36k yearly est. 23d ago
  • Customer Service Representative

    PGT Trucking 4.2company rating

    Aliquippa, PA jobs

    Join a fast-paced and energetic workplace where you can build a rewarding career! With more than 40 years of transportation experience, PGT Holdings. is a leader in flatbed shipping solutions with the best drivers, mechanics and office talent in the industry. If you are interested in becoming part of our team, there are a few things you should know: * You will have PURPOSE. Transportation and logistics are critical to the economy, to commerce and to society; and every person working in the supply chain plays a vital role. * You will GROW. Your job will expose you to areas outside of your comfort zone, like economics, mathematics, technology, international law and customer relations. PGT offers in-house training programs and supports education to evolve your role. * You will be CHALLENGED. No two days are the same in the transportation industry, and the dynamic nature of the work makes for a challenging and fulfilling career. Job Description - * Solicits, processes, and coordinates scheduling of shipments from existing and new customers. * Handles telephone calls and emails from customers concerning problems with or complaints about service. * Uses knowledge and judgement to strategically book freight for our terminals. * Forms personal relationships with customers to maintain ownership of key accounts. * Leverages technology to ensure internal freight needs are met. * Acts with urgency to book additional loads to rescue drivers stuck in challenging freight environments. What you need to succeed - * High School Diploma or GED required. Associates or Bachelors strongly preferred. * 0-5 year of experience in Transportation. * 0-5 years of management experience. * Customer Service, Detailed Oriented, and Sense of Urgency Mentality * Must have attention to detail and the ability to multi-task
    $29k-36k yearly est. 54d ago

Learn more about Trans-Bridge Lines jobs