Below we've compiled a list of the most important skills for a transaction coordinator. We ranked the top skills based on the percentage of transaction coordinator resumes they appeared on. For example, 15.1% of transaction coordinator resumes contained customer service as a skill. Let's find out what skills a transaction coordinator actually needs in order to be successful in the workplace.

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The six most common skills found on Transaction Coordinator resumes in 2020. Read below to see the full list.

15 Essential Transaction Coordinator Skills For Your Resume And Career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how customer service is used on transaction coordinator resumes:
  • Prepared comparative market analysis reports evaluating home prices, and prepared expert advice in negotiations while maintaining outstanding customer service.
  • Scheduled customer service follow up calls to assist with home improvement provider recommendations and request referrals.
  • Achieved high customer satisfaction for customer service and ability to meet deadlines and negotiate transaction.
  • Develop marketing objectives and cultivate company leads while providing extraordinary customer service to current clients.
  • Provided impeccable customer service to high-end clients securing long-term relationships.

2. Real Estate

Real estate is land that has buildings on it. This kind of property consists of permanent improvements either natural or man-made, which include, houses, fences, bridges, water trees, and minerals. There are 4 types of real estate namely; residential real estate, commercial real estate, industrial real estate, and vacant land.

Here's how real estate is used on transaction coordinator resumes:
  • Manage residential real estate acquisitions from offer acceptance through closing, ensuring that all adequate documentation and diligence is accurately completed.
  • Partnered with Web designer to develop a new internal real estate site facilitating improved traffic volumes and increased customer acquisition functionality.
  • Managed and supervised transactions for various real estate agents and performed complete hands-on file management of residential and commercial sales.
  • Developed an in-house organization system for document compliance by real estate standards and regulations.
  • Audited real estate files for accuracy and completeness and ensured compliance with State/Federal Laws.

3. Email

Here's how email is used on transaction coordinator resumes:
  • Filtered all Agents' email and answered to the best of my knowledge any requests or questions from clients or brokers.
  • Informed agent daily of any important or immediate attention matters that needed to be addressed by telephone or email communication.
  • Followed up with lenders by phone, via email, and in person on all Short Sale properties.
  • Communicated appropriately by phone and email with brokers, agents, legal counsel, escrow/title and loan officers.
  • Perform typical clerical duties that included but weren't limited to phone, email and appointment scheduling.

4. MLS

MLS means multiple listings services that depict a private or personal offer and contribution of an organization done by listing brokers and other real estate brokers. It refers to a database created involving real estate brokers to give information or data concerning all property or estates on sale. In it, both parties involved in the agreement benefit by sharing the commission and information.

Here's how mls is used on transaction coordinator resumes:
  • Maintained office inventory in MLS and processed listing/selling agent closings.
  • Prepared a Comparable Market Analysis, for sellers or buyers, on the Multiple Listing Service Passport (MLS).
  • Gathered Intel directly from the customer and/or the Realtor in order to provide the information for the MLS listings.
  • Uploaded documents and photos to listings for agents in the MLS, Create and update sales board daily office.
  • Assist with incoming phone calls, faxing, data input, updating MLS Status for listed properties.

5. Escrow

An escrow refers to a third party who holds in their custody money or asset on behalf of other parties involved in a business transaction. Every month a lender deposits an escrow amount of the mortgage into another party's account and handles the insurance premiums plus the estate taxes.

Here's how escrow is used on transaction coordinator resumes:
  • Scheduled appointments for appraisal, home/termite inspections, and events necessary to expedite escrow closings.
  • Assisted staff and public - providing information regarding listings and other information regarding escrow accounts.
  • Created commission documents and closely monitored receipts of funds deposited to escrow.
  • Facilitated and managed paperwork in escrow transactions.
  • Notarized closing documents for escrow companies.

6. Loan Portfolio

Here's how loan portfolio is used on transaction coordinator resumes:
  • Assisted two Commercial Lending Vice Presidents by providing administrative support and customer assistance to maintain very active loan portfolios.
  • Supported customer retention efforts by monitoring construction loan portfolio and address concerns to assigned loan officers.
  • Completed quarterly compliance certificates and annual review as required for existing loan portfolios.
  • Maintain loan portfolios regarding credit quality and credit performance.
  • Interacted with clients and utilize excellent communication and organizational skills to manage loan portfolio.

7. Powerpoint

Powerpoint is an application developed by Microsoft which allows users to create slides of important information to present. It is used mainly for school presentations and businesses. It is commonly used and regarded as the "gold standard" in the field of presentation applications.

Here's how powerpoint is used on transaction coordinator resumes:
  • Created/updated new office forms/templates using Word, Publisher and/or PowerPoint.
  • Assisted with presentation preparation and created Microsoft PowerPoint Presentations.
  • Generated proposals and presentations using PowerPoint.
  • Produced complex work in a professional and efficient manner that includes Word documents, Excel spreadsheets and PowerPoint presentations.
  • Demonstrated proficiency in Microsoft Word, Office, Excel, and PowerPoint.

8. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how data entry is used on transaction coordinator resumes:
  • Performed data entry for credit approval and ensured that application quality and minimum information was sufficient.
  • Performed miscellaneous administrative tasks including data entry, document preparation and executive support.
  • Answered multiple phone lines Data entry Personally assisted individual agents Handled time sensitive paperwork
  • Mastered proprietary software program, and accurately administered heavy volume data entry.
  • Processed real estate contracts by scheduling tests and inspections and data entry into Multiple List System and company specific software.

9. Title Companies

The companies that perform different legitimacy checks on pieces of real estate property to release insurance policies for that property are termed title companies. The title insurance provided by title companies safeguards citizens from any ownership disputes and proprietary lawsuits against the owner or the lender. Some title companies also manage escrow accounts of their clients to ensure that the insurance funds are being used for residential purposes.

Here's how title companies is used on transaction coordinator resumes:
  • Calculated and provided commission disbursements to title companies.
  • Engaged communication with title companies, lenders, Homeowner's Associations and agents to allow for a prompt and seamless closing.
  • Worked closely with a number of mortgage and title companies in the St. Louis metro area in order to close transactions.
  • Reviewed & disbursed property closing packages to appropriate agents ensuring that all necessary documents are in place from various Title Companies.
  • Continue support with contract documents, title companies, clients and cooping agents through the closing process of each transaction.

10. Transaction Process

Here's how transaction process is used on transaction coordinator resumes:
  • Recommended and implemented changes in transaction processes.
  • Manage and monitor the transaction process through consultation with vendors, clients, title, escrow, and real estate professionals.
  • Served as a key liaison for broker and sales teams, which ensured the integrity of the transaction process.
  • Managed transaction processes, which secured new business and coordinated account processing for a major finance company.
  • Do diligence to ensure a smooth transaction process for all of our clients.

11. Docusign

Here's how docusign is used on transaction coordinator resumes:
  • Facilitate contract from pending to closing with a comprehensive understanding and experience DocuSign, Paragon and Google Docs.
  • Assisted with new listings and uploading information into the database Created disclosure packages and prepared them in DocuSign if requested.
  • Uploaded documents into docusign to have clients/all parties sign documents involved in selling or purchasing a property.
  • Set up mandatory contracts to be executed by electronic signature in Docusign.
  • Send reports and documents through docusign.

12. Necessary Information

Here's how necessary information is used on transaction coordinator resumes:
  • Contract position to supply escrow/title officers with necessary information to begin process of REO management.
  • Manage all necessary information into a client relation management system.
  • Coordinate closings with the title company and make sure they have all the necessary information and paperwork in order to close.
  • Open escrow and provide escrow officer with the necessary information to begin the process of managing the file.
  • Match payment with invoices, and record the necessary information on a spreadsheet including PO request.

13. Financial Statements

A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Here's how financial statements is used on transaction coordinator resumes:
  • Conducted daily maintenance on smaller accounts and reviewed financial statements to ensure annual compliance measures.
  • Reviewed financial statements, appraisals, GFE, inspection reports, preliminary reports.
  • Analyzed financial statements to determine loan eligibility and prepared standard documents for business asset secured and unsecured loans using Laser Pro.
  • Prepared written analysis of financial statements, collateral and borrowers and alerted loan officers and credit administration to unusual trends.
  • Maintained ticker system utilizing Baker Hill to ensure timely receipt of financial statements and other customer financial information.

14. Buyers

Here's how buyers is used on transaction coordinator resumes:
  • Provided assistance to buyers and sellers including comparative market analysis.
  • Interview clients to determine what kinds of properties they are seeking Acts as an intermediary in negotiations for buyers and sellers.
  • Prepared contracts and packets for sellers and buyers to including listing contracts and documents as well as purchase contracts and documents.
  • Act as an intermediary in negotiations between buyers and sellers (or other Agents, depending on dual agency).
  • Coordinated every aspect of selling residential real estate, as well as assisting potential buyers in buying real estate.

15. Office Procedures

Office procedures are the protocols and standards which define how the staff works together. The office procedures can be a set of rules and regulations which guide the employees and help them run the office operations smoothly. Paperwork, customer interaction, taking messages, handling calls in and out all fall under the office procedures.

Here's how office procedures is used on transaction coordinator resumes:
  • Participated in staff meetings and analyzed office procedures for improvements and redundancies.
  • General Office functions such as - alpha and numeric filing, photocopying, troubleshooting customer's account activity.
  • General office duties, phones, handling listings and sales, dealings with clients and maintaining data base.
  • Train real estate agents & staff on office equipment, orientation, RE/MAX requirements and office procedures.
  • General office duties (supply ordering, posting mail, scanning, faxing and sending e- mails)

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Online Courses For Transaction Coordinators

One of the best ways to acquire the skills needed to be a transaction coordinator is to take an online course. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Since transaction coordinators benefit from having skills like customer service, real estate, and email, we found courses that will help you improve these skills.

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Virtual Transaction Coordinator for Real Estate Agents
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Learn the basics of real estate law, including investing, title searching, and mortgages...

The Real Estate Financial Modeling Bootcamp
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The Complete A to Z Guide to Modeling Real Estate Transactions in Microsoft Excel For Smarter Real Estate Investing...

Real Estate Math Made Easy: Pass Your Licensing Exam
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Get Over Your Math Anxiety to Pass Your Real Estate Licensing Exam and Build A Successful Real Estate Career!...

Commercial Real Estate Investing 101
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The Comprehensive Beginner's Guide to Apartment, Retail, Office, and Industrial Real Estate Investing...

Real Estate Asset Management 101
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Real Estate Asset Management Training From Acquisition, To Ownership, Through Sale For Profitable Real Estate Investing...

How to Become a Mobile Notary and Loan Signing Agent
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Learn how to make over six figures as a Real Estate Loan Signing Agent and Mobile Notary...

Managing Customer Service
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Fundamentals of Logistics, Supply Chain & Customer Service
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How To Build A Cash Buyers List For Wholesale Real Estate
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SAP Customer Service (CS/SM) - Service Management module
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Most Common Skills For Transaction Coordinators

RankascdescTransaction Coordinator SkillascdescPercentageascdesc
1
Customer Service
15.1%
2
Real Estate
12.5%
3
Email
10.6%
4
MLS
8.9%
5
Escrow
5.3%
6
Loan Portfolio
4%
7
Powerpoint
3.8%
8
Data Entry
3.6%
9
Title Companies
3.2%
10
Transaction Process
3.1%
11
Docusign
2.6%
12
Necessary Information
2.6%
13
Financial Statements
1.9%
14
Buyers
1.6%
15
Office Procedures
1.5%
16
Legal Documents
1.5%
17
Transaction Coordination
1.3%
18
Necessary Documents
1.3%
19
Inspectors
1.2%
20
Administrative Tasks
1.1%
21
Appraisal Processes
1.1%
22
HOA
1%
23
Property Management
0.9%
24
New Clients
0.8%
25
Client Information
0.8%
26
Ensure Accuracy
0.8%
27
Open Houses
0.7%
28
Important Dates
0.7%
29
Paperwork
0.6%
30
HUD
0.5%
31
Loan Applications
0.5%
32
Office Supplies
0.5%
33
FHA
0.4%
34
High Volume
0.4%
35
Sales Transactions
0.3%
36
DRE
0.3%
37
New Agents
0.3%
38
REO
0.3%
39
Sales Contracts
0.3%
40
Communication
0.2%
41
Contract Documents
0.2%
42
Commission Checks
0.2%
43
Transaction Files
0.2%
44
Appropriate Parties
0.2%
45
Facebook
0.2%
46
Comparative Market Analysis
0.2%
47
Client Files
0.2%
48
Credit Reports
0.2%
49
Property Marketing
0.2%

11,050 Transaction Coordinator Jobs

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