Operation Supervisor jobs at Transamerica Corporation - 225 jobs

Placement Lead Hartford, NYC, Stamford or Philadelphia The Ceded Reinsurance Placement Team is responsible for the purchase and the management of the global reinsurance programs at AXA XL, working closely with AXA XL's underwriting teams, legal entities, Regional and Global Leadership Teams, and Risk Management colleagues to understand AXA XL's risk appetite limits and how to meet them. The Ceded Reinsurance placement team works across all business lines. The portfolio is all Treaty business with an equal split between Quota Share and Excess of Loss What you'll be DOING What will your essential responsibilities include? Support the placement process for key reinsurance placements (submission preparation, contract review, contract negotiation, handover to Ceded Re operations etc.). Participate in negotiations to secure competitive terms, structure and pricing. Help ensure contracts reflect negotiated terms, comprehensive coverage and market leading terms and conditions. Help ensure negotiations conclude successfully on or before treaty inception. Contribute relationships inside and outside the enterprise to understand and foster their business objectives. Help ensure that all related parties understand the programs, from operational through to underwriting. Serve as a key member of the Ceded Reinsurance Placement Team. Liaise & collaborate on an on-going basis with other Ceded Re teams (placement, operations) and AXA XL/AXA Group stakeholders to encourage innovation and continuous improvement for the placements process and approach. Participate in strategic projects as they arise, take on lead and back-up roles as deemed appropriate. Stay up to date on coverage and legal trends to help ensure contracts protect the company from adverse or unexpected loss. What you will BRING We're looking for someone who has these abilities and skills: Required Skills and Abilities: First Reinsurance experience is essential for this role and previous experience of Ceded Reinsurance is highly beneficial. Understanding of Reinsurance contract wordings including formation and interpretation. Able to contribute to data and analytical skills for the ability to manage large submission data sets. Appreciate capital modelling and actuarial analysis in the purchase of reinsurance is beneficial. Effective Communication: Excellent verbal and written communication, collaboration and presentation skills. Ability to negotiate reinsurance business externally. Able to work across a global team; showing collaboration with peers and other team members. Mental Agility: Innovative thinker, willing to turn ideas on their head. Capable of handling complex situations. Knowledge of Specialty, Property and Casualty Insurance and Reinsurance. Technical orientation. Ability to work to tight placement process deadlines to ensure placement is completed in a timely fashion. Some travel required including domestic and international. Who WE are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at axaxl.com What we OFFER Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at Inclusion & Diversity at AXA XL | AXA XL. AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see Sustainability at AXA XL. Applicants for this role must be legally authorized to work in the United States without sponsorship now or in the future. The U.S. base salary range for this position is $92,600 to $145,500 USD. Actual pay will be determined based upon the individual's skills, experience and location. We strive for market alignment and internal equity with our colleagues' pay. At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits. We also believe in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers. For more details about AXA XL's benefits offerings, please visit US Benefits at a Glance 2025.

A global insurance company seeks a Global Chief Underwriting Officer for its Property division in Stamford, CT. This executive will lead underwriting strategies and manage a profitable global portfolio. Ideal candidates will have a strong background in insurance operations and underwriting management, with excellent leadership and communication skills. The role involves collaboration with various teams to drive growth and maintain underwriting standards. A competitive salary range of $375,000 to $425,000 USD is offered. #J-18808-Ljbffr

A global insurance firm is seeking a Head of Ocean Marine for the Americas in Chicago. This leadership role involves overseeing underwriting activities, driving strategic initiatives, and managing a high-performing team. The ideal candidate will have extensive experience in Ocean Marine insurance, outstanding leadership skills, and the ability to adapt to market dynamics. This position offers a competitive salary range of USD 225,000 - 275,000 and various employee benefits, including opportunities for professional development. #J-18808-Ljbffr

A global insurance firm is seeking a Head of Ocean Marine for the Americas in Chicago. This leadership role involves overseeing underwriting activities, driving strategic initiatives, and managing a high-performing team. The ideal candidate will have extensive experience in Ocean Marine insurance, outstanding leadership skills, and the ability to adapt to market dynamics. This position offers a competitive salary range of USD 225,000 - 275,000 and various employee benefits, including opportunities for professional development. #J-18808-Ljbffr

A global insurance firm is seeking a Head of Ocean Marine for the Americas in Chicago. This leadership role involves overseeing underwriting activities, driving strategic initiatives, and managing a high-performing team. The ideal candidate will have extensive experience in Ocean Marine insurance, outstanding leadership skills, and the ability to adapt to market dynamics. This position offers a competitive salary range of USD 225,000 - 275,000 and various employee benefits, including opportunities for professional development. #J-18808-Ljbffr

A financial solutions provider is seeking a Payroll Division Manager to lead market penetration through targeted payroll campaigns. This role involves managing a team, achieving sales goals, and developing partnerships while maintaining organizational culture. The ideal candidate will possess strong communication and interpersonal skills, with 3-5 years of sales management experience. Benefits include comprehensive medical, dental, mental wellness support, and a 401(k) plan. #J-18808-Ljbffr

Are you a strategic leader with a passion for operational excellence and team development? As the Operations Manager for our Construction and Energy division, you will play a pivotal role in driving performance, ensuring regulatory compliance, and fostering a collaborative culture. You will lead a high-performing team to meet and exceed service delivery, timeliness, productivity, and quality benchmarks. What you'll be doing What will your essential responsibilities include? Conducts employee performance reviews, provides guidance on compensation decisions, and offers coaching and support to team members performance evaluations; recommends salary adjustments; coaches and mentor's staff. Establishes unit and individual goals in concert with the Head of UW Operations. Ensures compliance with predetermined workflows and procedures. Oversees task execution to ensure alignment with established service standards. Monitors and evaluates operational reports to ensure accuracy and efficiency, taking proactive steps to address discrepancies in areas such as data quality, reinsurance, and workflow status. Reports on team progress and performance metrics to support strategic decision-making by management. Drives team success through hands-on leadership in staffing, performance reviews, professional growth, and operational scheduling. Fosters collaboration and partnership by maintaining open lines of communication with underwriting teams, and all other internal/external stakeholders. You will report to the Head of Underwriting Operations - Property, Multinational, Construction & Energy What you'll bring We're looking for someone who has these abilities and skills: Required Skills and Abilities: We're looking for someone who has these abilities and skills: College degree or equivalent experience with advanced insurance study preferred. Extensive insurance, leadership, and people development experience Familiar with insurance operating systems used to rate, code, track or issue insurance policies. Experienced in using Microsoft Office tools to support daily operations and documentation. Knowledge of commercial P&C insurance products and tools such as ISO, NCCI, Regulatory and other informational web sites used in the industry. Advanced knowledge of commercial P&C insurance policy forms and regulatory requirements including Insurance rating and coding's. Self-motivated professional with exceptional organizational, analytical, and critical thinking skills; thrives with minimal supervision. Who we are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at axaxl.com What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at Inclusion & Diversity at AXA XL | AXA XL. AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see Sustainability at AXA XL. The U.S. base salary range for this position is USD 104,000 - 182,000. Actual pay will be determined based upon the individual's skills, experience and location. We strive for market alignment and internal equity with our colleagues' pay. At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits. We also believe in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers. For more details about AXA XL's benefits offerings, please visit US Benefits at a Glance 2025.

The Operations Supervisor will lead and supervise a team of workforce management, administration, quality assurance or production staff members. They will achieve success using an in-depth understanding of call center operations and the phone system including the IVR, scheduling, forecasting, skill-based call routing, service levels, reporting and other aspects of call center management. Duties & Responsibilities: Accomplish department objectives through staff supervision, and organizing/monitoring work processes, ensuring that employees understand their duties and delegated tasks. Monitor employee performance and provide clear and regular feedback and coaching. Maintain staff by recruiting, selecting, orienting, and training employees and developing professional growth opportunities. Provide coaching and mentoring to assist with career path development. Document performance feedback and other personnel matters. Ensure adherence to company policies and procedures and undertake disciplinary actions if the need arises. Knowledge of leave policies and coordinating with HR. Set and approve employee's work schedule and shift. Verify and approve timekeeping records and consult employees about any discrepancies. Develop and monitor divisional training, practices, and procedures. Review reports pertaining to activities such production, staffing, forecasting, performance, budgets, and other departmental and company reports. Develop and maintain communications between all call center locations. Assist and mentor team with difficult or complex problems and escalated complaints or dispute resolutions. Organize staff between all locations. Assist with call center day-to-day management. Interpret and communicate work procedures and company policies to staff. Assist in training and instructing employees in job duties and company policies or arrange for training to be provided. Review and approve security requests. Other duties as assigned. Requirements: High School Diploma 2 years' service field supervisory experience Qualifications & Skills: Thorough working knowledge of a call center environment and scheduling hours. Intermediate personal computer skills, including electronic mail, routine database activity, word processing. Strong leadership, decision making, team building and coaching skills. Ability to accept and lead change by example in a collaborative team environment. Ability to delegate. Good analytical, critical thinking, and problem-solving skills. Flexible and comfortable working in a fast pace and sometimes stressful environment. Highly service orientated and committed to customer service and helping people with a positive attitude. Excellent listening and verbal and written communication skills. Payband 7 Exempt / Hours: 40 per week Market Range: $52,354 - $81,439 Accepting applications until: 2/2/2026

**Join Us in Shaping the Future of Health Care** At MVP Health Care, we're on a mission to create a healthier future for everyone. That means embracing innovation, championing equity, and continuously improving how we serve our communities. Our team is powered by people who are curious, humble, and committed to making a difference-every interaction, every day. We've been putting people first for over 40 years, offering high-quality health plans across New York and Vermont and partnering with forward-thinking organizations to deliver more personalized, equitable, and accessible care. As a not-for-profit, we invest in what matters most: our customers, our communities, and our team. **What's in it for you:** + Growth opportunities to uplevel your career + A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team + Competitive compensation and comprehensive benefits focused on well-being + An opportunity to shape the future of health care by joining a team recognized as a **Best Place to Work For in the NY Capital District** , one of **the Best Companies to Work For in New York** , and an **Inclusive Workplace** . You'll contribute to our humble pursuit of excellence by bringing curiosity to spark innovation, humility to collaborate as a team, and a deep commitment to being the difference for our customers. Your role will reflect our shared goal of enhancing health care delivery and building healthier, more vibrant communities. **Qualifications you'll bring:** + Bachelor's Degree preferred; will consider equivalent experience. + Three years' experience with data analysis and/or health care quality operations. + Possess strong personnel management skills. + Experience with HEDIS, Medicare Stars, and NYSDOH QARR reporting requirements. + Possess strong analytical skills with detailed knowledge of healthcare operations and datasets. + Possess strong problem-solving skills with a keen attention to detail. + Proven ability to work under pressure and manage multiple priorities effectively. + Self-motivated, proactive, and capable of driving initiatives independently. + Excellent communication and collaboration skills across cross-functional teams. + Microsoft SQL. + Interpersonal skills (e.g., partnering, conflict management, mentoring), with strong verbal and written communication skills, and the ability to interact with most levels of business, technical and end users. + Strategic Thinking: Aligns analytics operations with organizational priorities and anticipates future needs. + Influence & Collaboration: Builds strong relationships and fosters cooperation across teams and departments. + Decision-Making: Demonstrates sound judgment and data-driven decision-making under pressure. + Change Leadership: Champions innovation and process improvements, including automation initiatives. + Talent Development: Mentors and develops team members to achieve peak performance. + Accountability: Holds self and team responsible for delivering high-quality, timely results. + Curiosity to foster innovation and pave the way for growth. + Humility to play as a team. + Commitment to being the difference for our customers in every interaction. **Your key responsibilities:** + Lead and execute quality analytics to support organizational excellence. + Manage annual HEDIS data submissions, including completion of the HEDIS Roadmap, audit coordination, and support for the medical record review project. + Oversee data processes and deliverables for regulatory and performance programs. + Collaborate with business, technical, and Data Governance teams to ensure data integrity and availability. + Monitor and enhance data accuracy, reliability, and compliance standards. + Identify and implement process improvements and automation to increase efficiency and reduce technical debt. + Acquire and integrate data as needed to support quality improvement initiatives. + Foster collaboration by encouraging cross-functional teamwork and promoting cooperation across organizational boundaries. + Serve as a trusted partner to internal and external stakeholders, ensuring expectations and requirements are met. + Other duties as assigned by leadership **.** + Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer. **Where you'll be:** Hybrid in Fishkill, Rochester, Schenectady or Tarrytown, NY **Pay Transparency** MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role. We do not request current or historical salary information from candidates. $121,767.00-$161,949.75 **MVP's Inclusion Statement** At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration. MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications. To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at ******************** .

The Claims Operations Supervisor will be responsible for various facets of the Clerical, Prompt Pay and Disability departments, including inventory management of responsible departments. Provide guidance and direction to team members, as well as implement workflows, as needed. Primary contact for handling and prioritizing any questions and issues from other departments and is responsible for staff management including training, development, coaching, quarterly and annual reviews. ESSENTIAL FUNCTIONS Lead employees to meet department expectations for productivity, quality, and goal accomplishment. Work closely with Manager to provide staff continued training and coaching initiatives. Conduct one on one coaching and development sessions with team, collaborate with Manager on any areas of development. Efficient and effective inventory management. Identify ways to streamline and improve efficiency of workflows to ensure quality standards are not compromised and best practices are utilized. Work with department Manager, Recruiter and Human Resources to interview, select & hire an appropriate number of employees. Maintain employee work schedules including assignments and training. Monitor all reports within department to ensure work is being handled timely and accurately. Conduct weekly meetings with assigned team members to ensure tasks and projects are completed on time. Ensure continuing efforts are made to cross train team members. Work with department manager to identify and handle issues proactively. Supporting other projects or tasks as assigned by management. Lead, coach, motivate and develop. Responsible for one-on-one meetings, performance appraisals, growth opportunities and attracting new talent. Clearly communicate expectations, provide employees with the training, resources, and information needed to succeed. Actively engage, coach, counsel and provide timely, and constructive performance feedback. Performs other related duties as assigned. EDUCATION Bachelor's degree of equivalent work experience required. EXPERIENCE AND SKILLS Minimum of 1-2 years in a leadership/ supervisory role. Minimum of 3 years of group health insurance, benefits experience, and administrative skill required. Intermediate level work experience with Microsoft Office Suite software applications. The ability to easily learn other software and systems. Be able write professional business correspondence and procedures. POSITION COMPETENCIES Accountability Communication Action Oriented Timely Decision Making Building Relationships/Shaping Culture Customer Focus PHYSICAL DEMANDS This is a standard desk role - long periods of sitting and working on a computer are required. WORK ENVIRONMENT Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend. Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. Protect Yourself from Hiring Scams Important Notice About Our Hiring Process To keep your experience safe and transparent, please note: All interviews are conducted via video. No job offer will ever be made without a video interview with Human Resources and/or the Hiring Manager. If someone contacts you claiming to represent us and offers a position without a video interview, it is not legitimate. We never ask for payment or personal financial information during the hiring process. For your security, please verify all job opportunities through our official careers page: Current Career Opportunities at Allied Benefit Systems Your security matters to us-thank you for helping us maintain a fair and trustworthy process!

Manager, New Business PHP Agency Addison, TX About PHP Agency: PHP is a life insurance field marketing organization, founded in 2009 by visionary entrepreneur Patrick Bet David. PHP, an Integrity partner, partners with leading insurance and annuity carriers to offer a comprehensive basket of insurance products to a diverse client base. PHP provides part-time or full-time opportunities to individuals pursuing careers as life insurance agents. PHP passionately serves people through a field sales force comprised of thousands of licensed agents deployed nationwide in offices they independently own and operate. Job Summary: As a Department Manager at PHP Agency, you redefine what excellence looks like. One that sharpens the agent's experience, develops internal talent, and leads with a spirit of unity, accountability, and excellence. Setting the tone for your department, building bridges between systems and people, and representing the voice of the agent in every operational conversation. You don't just manage a team-you set a standard that others will follow. The New Business Manager oversees all life and annuity case submissions and serves as a key liaison between PHP agents, carrier partners, and underwriting departments. Ensuring every application moves efficiently from submission to placement, maintaining high placement ratios, underwriting speed, while providing white glove customer service. You will manage day-to-day operations, support system enhancements, and coach a growing team of new business case managers and team leads. Primary Responsibilities: Leadership & Team Development Lead and develop Team Leads and new business case managers, building a pipeline of future leaders. Set clear and hold accountable - KPIs, performance standards, and SLA aligned with PHP's goals and culture. Conduct 1-on-1 meetings, team huddles, and performance coaching sessions to drive individual growth and team cohesion. Provide ongoing feedback, mentoring, and coaching to enhance professional development and leadership readiness to both Team Leads & New Business Case Managers Training & Continuous Improvement Deliver and oversee training for new hires and existing team members, ensuring mastery of processes, systems, customer service communication while maintaining compliance standards. Identify ongoing skill gaps and implement development plans to upskill team members. Conduct consistent quality audits of work and calls to ensure accuracy, consistency, and company standards are met. Drive a culture of continuous improvement, identifying inefficiencies and implementing solutions to optimize workflows. Cross Departmental Collaboration Partner with peer department managers and leadership to ensure seamless support and white glove customer service is provided for PHP agents Act as the primary cross-functional connector for escalated workflows spanning multiple departments. Spearhead process alignment, shared service technology improvements, new system process is adopted to enhance operational efficiency. Escalation Management & Relationship Building Serve as a trusted escalation partner for Team Leads, carrier partners, and field agents on sensitive or high-impact issues. Personally manage and resolve high-level or escalated cases involving carrier partners. Build and maintain trusted relationships with field agents, leadership, carrier partners, and vendors, serving as a reliable voice for transparency, speed, and fairness. Foster mutually respectful partnerships with external stakeholders to strengthen operational outcomes. Operational Oversight & Execution Monitor day-to-day team activities, performance, collaboration, and attitudes, taking corrective action as needed to maintain a high-performance culture. Delegate tasks and responsibilities effectively, ensuring accountability and timely completion within service-level agreements (SLAs). Track work queues, turnaround times, and system workloads, implementing plans to meet or exceed performance goal. Troubleshoot and resolve complex operational issues or escalated calls/cases as necessary. Lead or participate in special projects and initiatives to drive department-wide improvements. Reporting & Communication Keep management informed of personnel issues, operational challenges, and team performance both positive and negative. Prepare and deliver daily, monthly, quarterly, and annual reports to track productivity, quality, and trends. Report corrective actions, process adjustments, and performance improvements based on data insights. Provide regular updates on close-out statuses, and departmental results, performance updates maintaining clear and open communication with leadership. Primary Skills & Requirements: 3-5 years of experience in life insurance operations or case management. Proven leadership and cross-department collaboration in a fast-paced, regulated environment. Ability to mentor teams and maintain alignment with field-driven culture. Strong systems thinking and familiarity with CRM/ticketing tools. Familiarity of Microsoft Systems - Word, Excel, PowerPoint, BI Reporting Analytical mindset with strong reporting and process development skills. Passion for accuracy, service, and agent enablement. Experience with life and annuity underwriting and carrier guidelines. Job Type: Full-time (Not Remote or WFH) 100% On-Site at Company HQ in Addison Texas 75001 Benefits Available Medical/Dental/Vision Insurance 401(k) Retirement Plan Paid Holidays PTO Community Service PTO FSA/HSA Life Insurance Short-Term and Long-Term Disability About Integrity Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com. Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

Job responsibilities: Work with the general manager on deploying field service technicians to ensure all project requirements and budgets are met. Manage all day-to-day operations. Manage the full scope of installation, start-up, repair, and replacement projects in residential, commercial and industrial buildings or municipal water and wastewater systems, including estimating, labor planning, job scheduling, work assignments, job completion, troubleshooting, and quality control. Troubleshooting complex service jobs by analyzing and coming up with solutions for repairing electrical and mechanical issues. Engage with customers for any dispute resolutions and to ensure customer satisfaction with our services. Attend job-Walks, meet customers, and gather information necessary for Estimators to properly Bid on new Projects as needed. Attend business related events within the community to gain knowledge for bidding on new projects. Work with Estimators and planned maintenance teams to ensure all aspects of the project are captured in the estimate & subsequent proposal. Assist in driving the business processes and profitability across all channels through analysis of sales and margin Assist with the disciplined management process which ensures an efficient and safe work environment, including coordination and participation in regular safety training. Accountable for all A/R and A/P responsibilities. Assisting in hiring a technically competent team that meets and exceeds the technical requirements of our customers Mentoring field employees to gain their trust and cooperation. Job Requirements: Experience in the contracting, construction or industrial service industries preferred. Technical college degree or relevant Trade School certifications. Knowledge of MEP (mechanical, electrical, and plumbing) systems. Construction/contracting experience with pumps, motors, and control systems is essential. Knowledge in reviewing contracts. Capable of reading blueprints/ plans Proficient with typical Microsoft programs, including Excel, Word, QuickBooks, PowerPoint, Project, Publisher, and Adobe. Experience with Sage Accounting is a plus. Minimum 1 year of experience with Mechanical systems, service, maintenance, or sales, in a managerial position.

Supervises the day-to-day operations and coordinates all work activities of the non-clinical authorization team. Ensures a customer-focused operation that meets organizational standards, goals, and objectives. Makes recommendations on operational improvements for the department. Works under general direction. What We Provide * Referral bonus opportunities * Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays * Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability * Employer-matched retirement saving funds * Personal and financial wellness programs * Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care * Generous tuition reimbursement for qualifying degrees * Opportunities for professional growth and career advancement * Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities. What You Will Do * Supervises the day-to-day operations of the non-clinical authorization team. Oversees the development, utilization, and evaluation of internal processes to ensure customer satisfaction, efficient operations, and accurate and timely resolution for all complaints and issues. * Coaches staff to provide quality member services, and prompt and accurate completion of all required documentation. Ensures effectiveness of daily activities such as responsiveness to emails, number of calls, complaints issues, accuracy in setting up authorizations, etc. * Develops and maintains a strong ongoing customer service focus in dealing with internal and external customers and conveying a positive image of the organization. * Works with management team, to identify trends and variances; ensures timely and accurate resolution of discrepancies. * Participates in Quality Assurance ("QA") activities to maintain high levels of staff performance and aligns department performance with organizational standards. * Performs all duties inherent in a supervisory role. Participates in identifying staffing and operational needs, participates in hiring, training, evaluating and when necessary, termination of assigned staff in accordance with VNS Health policies and procedures. Collaborates with Manager, in conducting performance appraisal of assigned staff. * Participates in special projects and performs other duties as assigned. Qualifications Education: Bachelor's Degree in Business Administration or related field or equivalent work experience required Work Experience: Minimum of three experience in a health plan or customer service environment required Working knowledge of Medicare/Medicaid and NYS and CMS regulations a plus preferred Proficient in personal computer skills including Microsoft Word and Excel required Effective oral and written communication, interpersonal, and customer service skills required Pay Range USD $66,300.00 - USD $72,000.00 /Yr. About Us VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 "neighbors" who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Who We Are. At We Insure Group, we are passionate, driven, and purposeful in our mission to personalize protection at the right value. We believe in delivering tailored insurance solutions that meet each client's unique needs, ensuring they feel confident and supported in every decision. As both a franchise platform and direct insurance provider, We Insure empowers like-minded entrepreneurs with the opportunity to own and operate successful agencies. With over 200 locations across 35 states, we support our agency owners, customers, and carrier partners by enabling faster service, greater efficiency, better choices, and improved results. What sets us apart? We're data-driven for better value and people led for better service. Our purpose is rooted in clarity, guidance, and long-term trust helping individuals and business owners make informed choices about their insurance coverage. We're building something meaningful and looking for purpose-driven individuals to help lead the way. The National Sales Center Commercial Supervisor oversees a team of commercial insurance producers in a fast paced, high volume sales environment. This role leads daily commercial sales operations, develops producer performance, tracks key metrics, and ensures consistent achievement of commercial sales and premium targets. This role drives revenue growth by strengthening commercial sales execution, improving processes, and ensuring a professional, client focused experience across all commercial sales interactions. Key Responsibilities: Sales Team Management: Lead and motivate a team of commercial insurance producers, providing clear guidance, coaching, and performance feedback. Foster a culture of accountability, teamwork, and client focus. Conduct regular team meetings, training sessions, and one on one coaching to develop sales skills, product expertise, and consistent execution across commercial lines. Sales Performance Monitoring: Establish sales targets, goals, and KPIs specific to commercial insurance production. Monitor individual and team performance, analyze sales data, and provide regular performance updates to leadership. Identify trends, address performance gaps, and implement strategies to enhance sales productivity, close ratios, and premium growth. Lead Management: Oversee the distribution and management of commercial insurance leads to ensure timely assignment and consistent follow up. Track lead conversion rates, monitor pipeline activity, and partner with marketing and lead generation teams to improve lead quality, conversion efficiency, and overall new business results. Sales Process Optimization: Continuously review and refine commercial sales processes, workflows, and tools to drive efficiency and scalability. Identify opportunities to streamline quoting, follow up, and client onboarding. Partner with operations and technology teams to leverage automation, improve CRM utilization, and implement best practices that accelerate the sales cycle. Product and Industry Knowledge: Maintain in depth knowledge of commercial insurance products, carrier appetites, underwriting guidelines, and market trends. Provide ongoing training to ensure producers are well equipped to position products effectively, handle objections, and deliver tailored solutions to clients. Sales Reporting and Forecasting: Generate accurate sales reports, forecasts, and performance analyses to support business planning and leadership decision making. Identify growth opportunities, performance risks, and resource needs to drive targeted sales strategies and operational alignment. Customer Service Excellence: Ensure a client first approach within the commercial sales team. Promote professionalism, responsiveness, and ethical sales practices. Support resolution of client inquiries and escalations promptly to maintain a strong reputation for service quality and reliability. Compliance and Regulatory Adherence: Ensure all commercial sales activities adhere to insurance industry regulations, carrier requirements, and company policies. Stay informed of regulatory updates and coordinate necessary training to maintain compliance and uphold best practices. Collaboration and Relationship Management: Partner with marketing, underwriting, carrier relations, and customer service teams to ensure cohesive operations and an exceptional client experience. Build and maintain strong relationships with internal stakeholders and external partners to expand commercial sales opportunities and support sustainable growth. Education and/or Experience: High school diploma or equivalent required. College degree preferred. Minimum of 3 plus years of experience in Property and Casualty commercial insurance sales or sales leadership. Active Florida 2 20 General Lines License required. Experience with Applied Epic, QuoteRush, or similar commercial quoting platforms preferred. Work Environment: This role is primarily remote and performed in a home office environment using standard office equipment and technology. Occasional travel may be required based on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role Physical Requirements: This role requires the ability to sit for extended periods of time, communicate effectively, and use a computer, keyboard, and other standard office equipment. The role may require occasional travel, which may include walking, standing, and lifting light materials related to business needs. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Our Values. The We Way. At We Insure, Group our values shape how we work, how we lead, and how we grow-together. They're more than just words-they guide every interaction, every decision, and every customer experience. We Way Reflects Our Commitment to. We personalize protection at a price you can trust We hustle to find opportunity We care authentically We thrive in ambiguity We own our results We have fun along the way And-we're just getting started Our Total Rewards. Medical, Dental, Vision, Life, Pet; Flexible Spending Account Competitive Salaries 401K Match Work-Life Balance: Personal Days, PTO Days, 12 Paid Holidays, Two Paid Days for Volunteer Service, Paid Parental Leave Short and Long-Term Disability Employee Support Programs, Including Mental Health Tuition Reimbursement Matching Charitable Gift Program Lucrative Referral Program This position is not able to be performed in California, Colorado, New York or Washington. EEO We Insure Group is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics. Disability We Insure Group is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please contact our HR department at *************************. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process. Note to applicant: It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. Please know that our company does not use lie detector tests in our hiring process.

Company:Marsh CorporateDescription: We are seeking a talented individual to join our accounting team at Marsh McLennan. This role will be based in Urbandale, Iowa. This is a hybrid role that has a requirement of working at least three days a week in the office. In this role, you will collaborate with colleagues and stakeholders at various levels around the world, be an integral part of streamlining processes and identifying efficiencies and communicate with key stakeholders and leadership as part of a high-functioning team. We will count on you to: Manage a team of professionals who are responsible for Global processes. Research accounting policy or reporting issues. Prepare and analyze reconciliation questions and ensure timely and accurate monthly and quarterly close. Review internal processes and procedures and provide recommendations to management for improvement. Assist and lead the implementation of process changes and projects. Verify the work of and provide guidance to less experienced levels of colleagues. Provide functional advice or training to less-experienced accountant positions. Ensure compliance with corporate policies, carrier agreements, SOX procedures, local GAAP and US GAAP, and local statutory regulations (as applicable) regarding financial matters. Prepare ad hoc analyses as assigned. Partner with key stakeholders on various projects and company initiatives. What you need to have: 5+ years of professional experience in accounting or finance. Working knowledge of Global processes. Ability to drive consistent execution and strong interpersonal skills. Internal control experience. What makes you stand out: Prior supervisory experience preferred. Experience managing Global processes preferred. Why join our team: We help you be your best through professional development opportunities, interesting work, and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients, and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman . With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com , or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

The Company At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte. What you will do This Commercial Lines Underwriting Supervisor position is responsible for leading and managing a team of underwriters to ensure compliance with company underwriting policies. They will work closely with the Director of Regional Underwriting Operations to develop strategic plans for profitable growth within the territory. The team will underwrite commercial lines insurance policies, including General Liability, Worker's Compensation, Property, Commercial Auto insurance. Account exposure include Contractor, Wholesaler, Retail, Restaurant, Manufacturers, etc. Responsible for evaluating performance of all underwriters to confirm adherence to company underwriting guidelines policy. Effectively manages the quality process in a book of business. Manages territory to meet all regulatory requirements. Responsible for the administration of underwriting authority to underwriters with the Director of Regional Underwriting Operations. Understand trending in relation to growth and profit. Agency/Sales Management. Demonstrates strong partnerships with agents and brokers. Support sales plans and agency engagement initiatives. Effectively manage agency profitability. Work closely with Director of Regional Underwriting Operations to develop strategic plans that allow profitable growth in the territory. Embodies the leadership imperatives. What you need Minimum 5 years of experience in Commercial Lines Underwriting preferred. Leadership and management experience in the insurance industry, specifically in commercial lines preferred. Strong knowledge and understanding of General Liability, Worker's Compensation, Property, and Commercial Auto lines of business. Proven track record of successful underwriting and portfolio management in the middle market segment Excellent analytical and decision-making skills Strong communication, negotiation, and relationship-building abilities Bachelor's degree or equivalent experience preferred. CPCU, CIC designations highly desirable Salary Range: $90,000-$140,000 The final salary to be paid and position within the internal salary range is reflective of the employee's work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications. Additional Compensation Underwriting Supervisor variable bonus plan BENEFITS: We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following: Medical and Prescription Drug Benefit Dental Benefit Vision Benefit Life Insurance and Disability Benefits 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results) Health Savings Account (HSA) Flexible Spending Accounts Tuition Assistance, Training, and Professional Designations Company-Paid Family Leave Adoption/Surrogacy Assistance Benefit Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance Student Loan Refinancing Services Business Travel Accident Insurance Matching Gifts program Paid Volunteer Day Employee Referral Award Program Wellness programs Personal Insurance Discount Additional Information: This position is a full time salaried, exempt (non overtime eligible) position. Utica National is an Equal Opportunity Employer. Apply now and find out what it's like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy. #LI-NC1

The Company At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $1.6B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including Boston, NYC, Atlanta, Dallas, Columbus, Richmond, Chicago. What you will do The Personal Lines Underwriting supervisor ensures the evaluation of risks, by the Personal Lines underwriters, is consistent with the underwriting guidelines and risk appetite of the organization for profitable growth. * Assume responsibility for and evaluate performance of all underwriters, making sure they are adhering to Company underwriting policy. * Implement and monitor Agency Management Plans. * Assign Book of Business reviews to the Underwriters based on unprofitability. * Develop and organize Agency Management Plans for growth territories. * Conduct Quarterly Compliance reviews on areas of vulnerability within. * Solid understanding of the Personal Lines Marketing environment, including the competition and it's territory. * Displays the ability to train and educate staff members on the P/L philosophy. What you need * 5+ years Underwriting experience and/or Equivalent Experience * 1+ years of Leadership Experience in the insurance industry preferred * Bachelor's Degree preferred or Equivalent experience * CPCU, CIC designations highly desirable * Knowledge of Personal Lines coverage's, insurance contract, pricing and rating preferred. Additional Information: This position is Hybrid (8+ days per month in office) Salary Range $80,000 - $110,000 The final salary to be paid and position within the internal salary range is reflective of the employee's work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications. Benefits: We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following: Medical and Prescription Drug Benefit * Dental Benefit * Vision Benefit * Life Insurance and Disability Benefits * 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results) * Health Savings Account (HSA) * Flexible Spending Accounts * Tuition Assistance, Training, and Professional Designations * Company-Paid Family Leave * Adoption/Surrogacy Assistance Benefit * Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance * Student Loan Refinancing Services * Care.com Membership with Back-up Care, Senior Solutions * Business Travel Accident Insurance * Matching Gifts program * Paid Volunteer Day * Employee Referral Award Program * Wellness programs Additional Information: This position is a full time salaried, exempt (non overtime eligible) position. As part of our hiring process, candidates must also pass a comprehensive background check and drug screen, additional screening for credit or MVR may be required for some positions. Utica National is an Equal Opportunity Employer. Apply now and find out what it's like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy. #LI-NC1

Job Description BMI-PacWest, Inc. has a long tradition of excellence, proudly serving its customers for over 100 years!! We continue our legacy by providing high-quality preventive maintenance and commercial HVAC services throughout California and the Central Coast. In 2014, our company was honored as the "Family Business of the Year" at the Annual California Family Business Awards. We are seeking a dedicated Commercial HVAC Service Supervisor to join our growing team in Ventura, CA. In this role, you will provide technical support to technicians in the field, job site leadership, and day-to-day management to ensure that our service teams deliver outstanding work safely, efficiently, and to the highest standards of quality. This position requires to be on-call during after hours and on weekends if necessary. Main Job Duties: Lead and support a team of Service Technicians in the field. Repair, maintain & install commercial HVAC equipment Check on accounts and inspect work being performed Provide field service reports to the Operations Manager Oversee service projects from start to finish Take calls after hours and weekends as necessary. Ensure projects are completed on time, within budget, and meet planned gross profit goals. Ensure compliance with all codes, standards, and safety regulations. Support sales efforts by identifying opportunities, generating leads, and assisting the sales team when needed. Our Benefits: 88% Employer Covered Medical & Dental Insurance for Employee 88% Employer Covered Medical & Dental Insurance for Dependents after 3 years' service 25% 401K Match with an Annual Discretionary Gift Company-paid life insurance 9 Paid Holidays throughout the year Paid Time Off: 1 week in year 1, 2 weeks in year 2, 3 weeks following 10 years of service Company take-home vehicle and fuel card Company credit card for operations use Pay Scale: $45-$60 per hour, depending on experience Required Qualifications: HS diploma or equivalent Associate degree or Technical/Business training is a plus 7+ years of hands-on commercial HVAC experience EPA Universal and 508 certifications are required A2L refrigeration knowledge is a plus Managerial experience is preferred Ability to plan, prioritize, and direct complex projects and teams. Excellent leadership, problem-solving, and communication skills. Commitment to outstanding customer service and long-term relationship building.

Who We Are. At We Insure Group, we are passionate, driven, and purposeful in our mission to personalize protection at the right value. We believe in delivering tailored insurance solutions that meet each client's unique needs, ensuring they feel confident and supported in every decision. As both a franchise platform and direct insurance provider, We Insure empowers like-minded entrepreneurs with the opportunity to own and operate successful agencies. With over 200 locations across 35 states, we support our agency owners, customers, and carrier partners by enabling faster service, greater efficiency, better choices, and improved results. What sets us apart? We're data-driven for better value and people led for better service. Our purpose is rooted in clarity, guidance, and long-term trust helping individuals and business owners make informed choices about their insurance coverage. We're building something meaningful and looking for purpose-driven individuals to help lead the way. The National Sales Center Commercial Supervisor oversees a team of commercial insurance producers in a fast paced, high volume sales environment. This role leads daily commercial sales operations, develops producer performance, tracks key metrics, and ensures consistent achievement of commercial sales and premium targets. This role drives revenue growth by strengthening commercial sales execution, improving processes, and ensuring a professional, client focused experience across all commercial sales interactions. Key Responsibilities: Sales Team Management: Lead and motivate a team of commercial insurance producers, providing clear guidance, coaching, and performance feedback. Foster a culture of accountability, teamwork, and client focus. Conduct regular team meetings, training sessions, and one on one coaching to develop sales skills, product expertise, and consistent execution across commercial lines. Sales Performance Monitoring: Establish sales targets, goals, and KPIs specific to commercial insurance production. Monitor individual and team performance, analyze sales data, and provide regular performance updates to leadership. Identify trends, address performance gaps, and implement strategies to enhance sales productivity, close ratios, and premium growth. Lead Management: Oversee the distribution and management of commercial insurance leads to ensure timely assignment and consistent follow up. Track lead conversion rates, monitor pipeline activity, and partner with marketing and lead generation teams to improve lead quality, conversion efficiency, and overall new business results. Sales Process Optimization: Continuously review and refine commercial sales processes, workflows, and tools to drive efficiency and scalability. Identify opportunities to streamline quoting, follow up, and client onboarding. Partner with operations and technology teams to leverage automation, improve CRM utilization, and implement best practices that accelerate the sales cycle. Product and Industry Knowledge: Maintain in depth knowledge of commercial insurance products, carrier appetites, underwriting guidelines, and market trends. Provide ongoing training to ensure producers are well equipped to position products effectively, handle objections, and deliver tailored solutions to clients. Sales Reporting and Forecasting: Generate accurate sales reports, forecasts, and performance analyses to support business planning and leadership decision making. Identify growth opportunities, performance risks, and resource needs to drive targeted sales strategies and operational alignment. Customer Service Excellence: Ensure a client first approach within the commercial sales team. Promote professionalism, responsiveness, and ethical sales practices. Support resolution of client inquiries and escalations promptly to maintain a strong reputation for service quality and reliability. Compliance and Regulatory Adherence: Ensure all commercial sales activities adhere to insurance industry regulations, carrier requirements, and company policies. Stay informed of regulatory updates and coordinate necessary training to maintain compliance and uphold best practices. Collaboration and Relationship Management: Partner with marketing, underwriting, carrier relations, and customer service teams to ensure cohesive operations and an exceptional client experience. Build and maintain strong relationships with internal stakeholders and external partners to expand commercial sales opportunities and support sustainable growth. Education and/or Experience: High school diploma or equivalent required. College degree preferred. Minimum of 3 plus years of experience in Property and Casualty commercial insurance sales or sales leadership. Active Florida 2 20 General Lines License required. Experience with Applied Epic, QuoteRush, or similar commercial quoting platforms preferred. Work Environment: This role is primarily remote and performed in a home office environment using standard office equipment and technology. Occasional travel may be required based on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role Physical Requirements: This role requires the ability to sit for extended periods of time, communicate effectively, and use a computer, keyboard, and other standard office equipment. The role may require occasional travel, which may include walking, standing, and lifting light materials related to business needs. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Our Values. The We Way. At We Insure, Group our values shape how we work, how we lead, and how we grow-together. They're more than just words-they guide every interaction, every decision, and every customer experience. We Way Reflects Our Commitment to. We personalize protection at a price you can trust We hustle to find opportunity We care authentically We thrive in ambiguity We own our results We have fun along the way And-we're just getting started Our Total Rewards. Medical, Dental, Vision, Life, Pet; Flexible Spending Account Competitive Salaries 401K Match Work-Life Balance: Personal Days, PTO Days, 12 Paid Holidays, Two Paid Days for Volunteer Service, Paid Parental Leave Short and Long-Term Disability Employee Support Programs, Including Mental Health Tuition Reimbursement Matching Charitable Gift Program Lucrative Referral Program This position is not able to be performed in California, Colorado, New York or Washington. EEO We Insure Group is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics. Disability We Insure Group is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please contact our HR department at *************************. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process. Note to applicant: It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. Please know that our company does not use lie detector tests in our hiring process.