Senior Operations Manager jobs at Transamerica Corporation

Bring your personality to the Malone team! Go-getter. Straight-talker. People person. If that sounds like you, consider joining us for our mission. At Malone, there is nothing we love more than helping people and companies connect to accomplish amazing things. About Us: Malone is a private, award-winning company dedicated to providing staffing and recruitment needs to clients across the nation. Ranked on the SIA 2024 Top 100 List as one of the Largest Staffing Companies in the US, it is our pleasure to serve as the workforce resource and to make a positive impact on people's lives. Malone is actively recruiting a talented and results-driven Branch Manager to join our team. If you are passionate about employee development, operations management, growth, relationship building, and problem-solving, we would love to hear from you. Position Summary: The Branch Manager is primarily responsible for supervision of day-to-day operations, developing and leading a team, growing and maintaining client relations, establishing goals, implementing policies/procedures in compliance with federal and state requirements, and overseeing branch P&L. This includes collaborating with sales and marketing teams to generate new business, along with recruitment and placement of talent pipelines. Location: Shepherdsville, KY 40165 Job Type: Full-time Primary Responsibilities: • Manage and mentor branch office staff • Run day-to-day operations of the branch • Hire, develop, and train employees • Establish goals, activities, and objectives • Develop new customer contacts while maintaining current customer relationships • Generate sales leads and business development within the market area • Lead branch efforts to identify, screen and place qualified candidates in temporary and contract roles • Handle personnel functions within the branch • Recruitment, screening, and placement of applicants • Branch P&L responsibility; drive profitability, control costs, and utilize resources • Expedite Workers Comp and UI claims • Other duties as assigned Qualifications: • Must have previous experience in a supervisory or leadership role • Experience in recruitment, HR, or the staffing industry is a plus • Superior customer service, public relations, and interpersonal skills • Bilingual in Spanish and English is a plus • Ability to motivate and lead • Proficient in Microsoft Office • Available to work in office Monday - Friday 8am - 5pm Management Registry, Inc. hiring decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. For more information, please contact our corporate office at **************.

Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external communities better everyday! Learn more about why you want to be here! PURPOSE OF THE JOB The Senior Manager of Machine Learning Operations (ML Ops) and Enablement Platforms is responsible for the day-to-day leadership of the ML Ops and Enablement Platforms team, implementing technological initiatives with business goals to deliver scalable, efficient solutions across the enterprise. This role is responsible for contributing towards the design, implementation, and execution of the ML Ops cloud capabilities. This role oversees the development, integration, and continuous improvement of key platforms, with a strong emphasis on SaaS solutions. In addition to cloud-based ML Ops infrastructure design and execution, the manager will be accountable for the performance and evolution of critical enablement tools driving innovation in automation and content management workflows to support enterprise-wide growth and agility. ESSENTIAL DUTIES AND RESPONSIBILITIES Develops and manages enablement platform portfolios for each department. * Defines and executes the vision for ML enablement platforms, ensuring alignment with business objectives and technology strategy. * Leads and mentors a team of ML Ops engineers in designing, building, and maintaining scalable infrastructure and tooling to support the full machine learning lifecycle. * Establishes best practices and standards for model deployment, versioning, monitoring, CI/CD pipelines, and related automation. * Collaborates with data scientists, ML engineers and enterprise platform teams to streamline workflows and ensure integration of ML solutions into production. * Manages the daily operations of enterprise enablement platforms, ensuring consistent performance, timely issue resolution, and alignment with business needs. * Oversees the configuration, maintenance, and enhancement of platforms such as OpenText ECM, UC4 workload automation, and InRule to support automation and workflow efficiency. * Coordinates platform updates, patching schedules, and system integrations to minimize downtime and ensure seamless functionality across teams. * Implements and monitors operational procedures and standards for platform usage, focusing on reliability, usability, and compliance. * Supports cross-functional teams by enabling platform capabilities that streamline business processes and reduce manual effort. * Handles vendor coordination, licensing, and support escalations for third-party tools like JIRA and InRule to ensure service continuity and value. * Tracks and reports on platform performance metrics, identifying areas for improvement and implementing corrective actions as needed. * Maintains documentation for platform configurations, operational procedures, and user guides to support knowledge sharing and onboarding. * Drives adoption of ML platforms across data science and analytics teams, providing training and support. * Provides support and integration of legacy systems, ensuring continued functionality while facilitating modernization efforts. Develops and leads a team of ML Ops and Enablement Platform professionals. * Provides tactical direction to the MP Ops and Enablement Platforms team, communicating organizational mission and values, building strategic roadmaps and setting standards for performance excellence. * Facilitates onboarding and training for new team members, ensuring they are equipped to manage and support enablement platforms effectively. * Leads and expands the ML Ops Platform team, with an emphasis on delivery, team building, and technical leadership. * Leads a team of platform specialists, providing hands-on guidance, task prioritization, and performance feedback to ensure operational excellence. * Establishes a collaborative team culture, ensuring high engagement, recognition, and retention of team members. Ensures leadership practices promote development and high performance. * Manages hiring, onboarding, and training for incoming staff, setting expectations and developing career paths to build a resilient and skilled team. SUPERVISORY RESPONISBILITIES Directly supervises team members and carries out supervisory responsibilities in accordance with company policies and applicable laws. These responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; conducting performance and salary reviews; rewarding and disciplining employees; addressing complaints and resolving problems; coaching, mentoring, and developing team members to further their skills and knowledge; creating and monitoring development plans; setting performance expectations/goals; forecasting staffing needs and planning for peak times and absences; enforcing department policies and procedures. EDUCATION AND EXPERIENCE * Bachelor's degree in Computer Science, Information Systems, or a related field required. * Minimum of 10 years of relevant experience in IT or enablement platforms, including 5 years in management roles. * Fluent in AI and ML terminology, concepts, and best practices on cloud platforms. Ability to demonstrate professional experience or self-driven interest and education in AI and ML a plus. * Experience in systems design, from business requirements analysis through day-to-day platform management, is required. CERTIFICATES, LICENSES, REGISTRATIONS * Certifications such as Certified DataOps Professional, TOGAF 9 Certified - Enterprise Architecture, or ITIL 4 Leader: Digital & IT Strategy desirable and considered a plus. KNOWLEDGE AND SKILLS * Expertise in optimizing automation workflows and operational processes, ensuring efficiency and scalability. * Skilled in tactical and operational planning, budgeting, project management, and policy development to support organizational initiatives. * Strong understanding of ML lifecycle, MLOps, and cloud-native architectures. * Excellent leadership, communication, and stakeholder management skills. * Proficiency in Microsoft Office Suite and strong communication skills to enable effective collaboration across all levels. * Possess excellent problem-solving and time management abilities, driving innovation and continuous improvement in automation and operational strategies. * Proficient in maintaining, troubleshooting, and evolving older technologies to align with current operational needs, minimizing disruptions and optimizing system performance. PHYSICAL DEMANDS The employee may need to sit in front of a computer for a period of time. While performing the duties of this job, the employee may occasionally need to reach, stoop, kneel, crouch, or crawl. The employee may need to lift and/or move up to 25 pounds. WORK ENVIRONMENT This position operates in an office environment and requires the frequent use of a computer, telephone, copier, and other standard office equipment. The noise level in the office is usually moderate. We are currently not offering employment sponsorship for this opportunity. #LI-TM1 #LI-HYBRID The current range for this position is $160,745.90 - $287,738.43 This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work. WHY JOIN ICW GROUP? * Challenging work and the ability to make a difference * You will have a voice and feel a sense of belonging * We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match * Bonus potential for all positions * Paid Time Off with an accrual rate of 5.23 hours per pay period (equal to 17 days per year) * 11 paid holidays throughout the calendar year * Want to continue learning? We'll support you 100% ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law. ___________________ Job Category IT

About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Judi , the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit **************** Position Summary: The Formulary Operations Manager is responsible for providing operational support for the evaluation, implementation, and maintenance of our standard and custom Commercial and Exchange formularies and utilization management. This individual supports the creation and maintenance of formulary, clinical adjudication list, and utilization management lists, preparation of Exchange JSON formulary submission files and member formulary drug lists, preparation and review of updates for implementation, and other formulary and utilization management related tasks and processes. The role requires strong cross functional collaboration and communication skills, and an understanding of formulary operations processes. Position Responsibilities: Define, configure, and maintain standard and custom formularies for the Commercial and Health Information Marketplace/Exchange lines of business Provide client-facing strategic and operational support for the configuration, implementation, maintenance, and quality control of custom formularies, drug lists, custom formulary marketing materials, clinical adjudication lists, and utilization management edits Evaluate appropriateness and operationalize custom client formulary and benefit requests within the formulary / adjudication platform Collaborates with teams in a cross-functional environment including, but not limited to; benefit administration, rebate administration, client account management, analytics, software development/product, regulatory/compliance, government programs, member experience, prior authorization operations, and marketing Develop weekly drug product review and formulary recommendations by assessing drug use trends, new drug releases, and review of primary literature Analyze pharmacy cost of care, clinical updates, and coordinate the development of appropriate formulary management programs and utilization management edits Set criteria for medication analysis and coordinate methodology for client requested and regulatory formulary reporting requirements Evaluate drugs/drug classes and make formulary positioning and utilization management recommendations and formulary management strategies and associated adjudication requirements to operationalize Provide cross functional support for claim troubleshooting within the adjudication platform Support comprehensive testing of client formulary and benefit elections Support formulary change processes within URAC/NCQA/SOC guidelines and requirements Support client formulary requests, as required Support quality improvement projects, as required Support the Capital Rx pharmaceutical pipeline, as needed Support Request for Information (RFI) and Request for Proposal (RFP) submissions, as needed Support general business needs and operations, as required Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance Minimum Qualifications: Doctor of Pharmacy (PharmD) Degree from an accredited institution, with record of strong academic performance Current, unrestricted registered pharmacist license(s) Residency/fellowship preferred 2-3 years of formulary experience working for a health plan or PBM preferred 2-3 years of Medicare experience preferred Knowledge of formulary development and maintenance processes Knowledge of highly managed specialty medications/strategy Knowledge of rebate and financial implications of formulary strategies Experience working with large datasets preferred Ability to independently identify, research, and resolve issues Ability to balance multiple complex projects simultaneously Ability to work extended hours, weekends, and holidays consistent with industry demands Exceptional written and verbal communication skills Extremely flexible, highly organized, and able to shift priorities easily Attention to detail & commitment to delivering high quality work product Microsoft office suite with emphasis on Microsoft excel proficiency required This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Salary Range$135,000-$145,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at *********************************************

Reporting to the VP, Finance, we are looking for a dynamic and passionate Director of Revenue Operations with proven success as both a strategic leader and hands-on operator to lead our growing RevOps function. In this role, you will be a critical leader in driving the growth of the company by aligning our sales, marketing, and customer success teams to optimize revenue generation and drive growth. You'll be comfortable rolling up your sleeves to tackle everything from sales strategy and forecasting to compensation models and pricing, ensuring we drive efficiency at every level. You'll also mentor existing team members while evolving the function to support our ambitious growth. As a player-coach, you will work closely with our GTM teams, bringing curiosity and passion as you lead RevOps through its next phase of growth. What you'll do Lead the Revenue Operations Strategy: Build and execute the RevOps strategy to align sales, marketing, and customer success teams around revenue goals. Establish scalable processes to drive efficiency and performance. Mentorship and Team Development: Mentor and develop the RevOps team, building a high-performing function that scales with the company's growth. Today we have a small team looking to scale with our business and growth. Sales Strategy and Forecasting: Augment and operationalize our sales motions, territory management and pipeline strategy. Develop sales forecasting models and collaborate with sales leadership and business partners on annual operating plans to achieve revenue goals. Compensation and Incentive Planning: Design and manage competitive sales compensation plans that align with company objectives, analyzing and adjusting based on performance and market trends. CPQ & Pricing Strategy Execution: Collaborate with Product and GTM on pricing strategies to maximize revenue and customer lifetime value; oversee CPQ process and tools helping us operate efficiently Data-Driven Insights: Support team in reporting to deliver real-time, actionable insights on sales performance, marketing attribution, and customer success metrics for GTM teams and leadership. Process Optimization and Scalability: Identify and resolve bottlenecks in the revenue process, implementing scalable solutions to improve workflows across sales, marketing, and customer success. Cross-Functional Alignment: Serve as the liaison between sales, marketing, and customer success, ensuring alignment on revenue goals, KPIs, and action plans. Own the GTM tech stack: Evaluate and enhance our use of technologies and tooling to streamline processes and drive efficiencies as we scale. Your experience 7+ years of experience in Revenue Operations, Sales Operations, or a similar role within an enterprise SaaS environment. People management experience with demonstrated ability to lead and coach a team while also being comfortable with hands-on execution. Proven experience and with deep knowledge of Salesforce configuration, reporting, and dashboards.. Strong background in sales operations, including territory management, quota setting, forecasting, and pipeline management. Exceptional analytical skills with the ability to synthesize data and present insights in a clear, actionable manner. Experience with other key tools such as HubSpot, Marketo, Mode, Outreach/SalesLoft, and Gong is highly desirable. Strong communicator and collaborator, able to work across teams to drive revenue alignment and improve operational efficiency Experience working in a fast-paced performance-driven startup environment. Don't meet every single requirement? At AgentSync we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Location: This is a hybrid position and is open to candidates living within 25 miles of our office in RiNo. Candidates for this role will work on our hybrid schedule Tu, Wed., Th. in office, and M, F work from home. Our ideal candidate will live within 25 miles of our office in Denver. Other states we're able to consider candidates in are CA, CO, CT, DC, FL, GA, IL, IN, KS, MA, MD, MI, MO, NY, OR, PA,TX, UT, VA, and WA. (We are not hiring or able to consider candidates in New York metro, Seattle metro, or the Bay Area) Salary: The following represents AgentSync's reasonable estimate of the range of possible compensation for this role. $183K-$200K base salary Additionally, this role is eligible to participate in AgentSync's equity program. 100% Company Paid Healthcare Insurance (for you and dependents) Medical Dental Vision Financial Benefits 401(k) retirement savings plan Other Benefits Flexible PTO 11 paid holidays per year Continued Education Stipend Coffee, full stocked snack bar, lunches provided Candidates: AgentSync Recruiting & Talent teams will only communicate with you ******************* email addresses. When you receive communication from AgentSync, check the email address domain to ensure you're connected with our team (and not a scammer!). We are not able to consider candidates who require a work visa now or in the future.

CI & Major Marine Operations Manager Dallas The Operations Supervisor /Manager position oversees a team of Underwriting associates in support of our Marine underwriting team. The Operations Supervisor will collaborate with NA /Field Operations leadership and Marine Underwriting leadership to provide superior customer service, quality and workflow/process management. The role will include training/ development and management of a UAA team. The ideal candidate will have a working knowledge of Chubb Systems and Workflows/Processes. Position Responsibilities: People/Performance Management Oversee UAA/UA team to meet/exceed NA Operations performance metrics Develop UAA/UA Talent through oversight of training and development planning/execution/monitoring Collaborate with MA UW counterparts to assure mutual priorities are achieved Actively engage with direct reports to provide coaching on performance to develop UAA skills/competencies. Address performance issues promptly through the performance improvement process. Deliver regular, results driven feedback tied to performance goals/metrics. Maintain an open and collaborative engagement with staff that encourages diversity of thought Assure adoption of standardized UAA Role/Responsibilities and adherence to corporate workflows. Assure timely completion of performance reviews, goal setting and compensation administration Create and execute plans to retain high potential employees Process Management Assure team adherence and compliance with established processes/workflows and roles. Assure team adherence to underwriting/regulatory/Compliance guidelines, and quality goals. Review and communicate all process/workflow changes/enhancements and assure UAA/UA adoption. Review workflows and escalate any process improvement suggestions to Service Leader. Monitor and oversee workload capacity of each team member and allocate resources appropriately to meet business needs. Assure UAA/UA adoption of Corporate automation strategies Service Management Oversee process to assure all service delivery goals are met Act as point of contact for Marine Accounts business partners regarding operational process, service and people management Demonstrated familiarity /use of key metric tools to monitor and manage our service deliverables Assure active engagement with all business partners to assure service and quality results are maintained, and Workflow and Process and resources are effectively deployed. Financial Management Utilize CI/Major Ops/UW Reporting systems/tools to oversee business (Vision, CMR, Tracker, Clean Close) Oversee reporting on premium bookings for assigned departments Ensure timely transfer of eligible business to underwriting center to maximize branch resources Partner with CSSC to resolve collection/billing issues Oversee timely resolution of WC Bureau Crits to eliminate fines Education and Experience: Associates Degree or equivalent, 4-Year degree preferred Minimum of 5-7 years relevant insurance/supervisory experience Advanced PC Skills: Advanced knowledge of Microsoft suite with emphasis on Microsoft Outlook and Excel. Advanced internet navigation skills and working knowledge of all key operational workflow/process reporting tools. Excellent verbal and written communication skills. Strong interpersonal skills and ability to establish and maintain effective working relations with internal and external partners in a multi-cultural environment. Demonstrated results orientation with ability to problem solve and provide solutions. Strong business acumen and critical thinking skills which lead to confident decision making Ability to learn quickly, prioritize work, and perform within time constraints. Ability to work independently within a team/group environment with ability to collaborate with others and influence peers/drive Operational priorities. Ability to manage remote staff Ability to adapt to fast paced environment Ability to lead /influence team to meet business priorities. I

Swiss Re is seeking an experienced and highly engaged Office & Operations/Facilities Manager to oversee five key locations-Miami, Alpharetta, Washington, D.C., Lansdale (PA), and Midlothian (VA). This role is ideal for a dynamic professional who excels at building strong relationships, driving operational excellence, and delivering exceptional workplace experiences. This person must be based in Miami, Florida. About the Team: This role is a part of the Corporate Real Estate & Services (CRES) Americas team. You will partner closely with the Head of CRES East Region and local business leaders to manage facility operations, guide capital and infrastructure projects, and foster a culture of continuous improvement across multiple sites. The CRES team is responsible for leading and managing third-party vendors and contractors - while representing Swiss Re with professionalism and confidence. About the Role: Stakeholder & Workplace Experience * Serve as the primary point of contact for employees, executives, stakeholders, and tenants across all five locations. * Build strong relationships with site leads and local business leaders to proactively address needs and provide best-in-class customer service. * Coordinate onsite events, conferences, and large-scale meetings in partnership with the Events Management Team. Facility Operations & Project Management * Oversee day-to-day facility operations in Miami and Alpharetta, with governance oversight for the Washington, D.C., Lansdale, and Midlothian offices. * Manage building maintenance, infrastructure, and all MEP systems (HVAC, lighting controls, plumbing, etc.). * Partner with Head CRES East Region to lead construction, renovation, and fit-out projects, ensuring alignment with timelines, scope, and budget. * Administer Integrated Workplace Management Systems (IWMS) including space allocation, office moves, onboarding/offboarding changes, lease data, and asset maintenance. Financial Management * Own budgeting, forecasting, and monitoring of all associated office expenses and investments. * Process and review invoices, manage office supply inventory, and ensure adherence to annual budgets and savings goals. * Prepare financial and business reports for the Head of CRES East Region. Vendor & Contract Management * Oversee external vendors and contractors, ensuring alignment with SLAs, KPIs, and contract requirements. * Partner with Procurement to ensure all contracts comply with Swiss Re standards. * Direct and evaluate the work of external staff (3 team members). Risk, Safety & Compliance * Manage site-level risk by identifying, assessing, and documenting risks; completing all required reports accurately and on schedule; providing clear risk-control assessments; and ensuring effective response and resolution of incidents or unexpected operational events. * Lead Business Continuity Planning for the sites, including documentation, training, and annual safety/security reviews. * Maintain a strong understanding of corporate office leases and ensure compliance with all lease provisions. About You: * Fluency in Spanish required. (Need to be English speaking and Spanish speaking) * Bachelor's degree or a minimum of 10 years of real estate and facility management experience in a global, highly professional environment. * Proven project management experience, including construction and fit-out oversight. * Demonstrated ability to build trusted client and stakeholder relationships and deliver practical solutions. * Strong knowledge of lease language and property standards. * Exceptional verbal and written communication skills; ability to present to stakeholders and senior leadership. * Advanced proficiency with MS Outlook, Word, Excel, PowerPoint, and Teams. * Experience with Integrated Workplace Management Systems (IWMS). * Strong networking and negotiation skills; comfortable engaging with new stakeholders at all levels. * Swiss Re supports flexible working arrangements; however, due to the relationship-driven and operational nature of this role, consistent on-site presence is essential. This role is based in Miami, Florida. The estimated base salary range for this position is $80,000 to $120,000. The specific salary offered for any given role will take into account a number of factors including but not limited to job location, scope of role, qualifications, complexity/specialization/scarcity of talent, experience, education, and employer budget. At Swiss Re, we take a "total compensation approach" when making compensation decisions. This means that we consider all components of compensation in their totality (such as base pay, short-and long-term incentives, and benefits offered), in setting individual compensation. About Swiss Re Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled. During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed. Keywords: Reference Code: 136176 Nearest Major Market: Miami Job Segment: Facilities, Operations Manager, Compliance, Risk Management, Contract Manager, Operations, Legal, Finance

The Operations Manager plays a critical role in overseeing the daily operations of the organization, ensuring that processes run smoothly and efficiently. This position requires a strategic thinker with strong leadership capabilities who can manage teams effectively while driving business growth and operational excellence. The ideal candidate will be responsible for implementing process improvements, managing projects, and contributing to the overall success of the organization. A requirement of at least 5 years of experience is preferred. Duties - Lead and supervise operational teams to achieve performance goals and enhance productivity. - Develop and implement strategic plans to improve operational efficiency and effectiveness. - Oversee project management initiatives to ensure timely completion and adherence to quality standards. - Analyze profit and loss statements to identify areas for improvement and drive profitability. - Foster a culture of continuous improvement by identifying opportunities for process enhancements. - Collaborate with other leadership to help cultivate and development teams. - Ensure compliance with company policies Skills - Strong leadership skills with the ability to motivate and manage diverse teams. - Proven experience in supervising staff and managing day-to-day operations. - Excellent project management skills, with a focus on delivering results on time and within scope. - Demonstrated ability in process improvement methodologies to enhance operational workflows. - Knowledge of sales strategies and business development practices that drive growth. - Proficiency in analyzing financial data, including profit loss statements, to inform decision-making. - Strategic planning capabilities that align operational objectives with organizational goals. - Strong communication skills, both verbal and written, for effective collaboration across departments. Qualifications Bachelor's degree in Operations Management, Business Administration, or a related field Minimum of 3 years of experience in operations management or a related role Proven track record of successfully managing large-scale projects Strong leadership and communication skills Ability to work collaboratively with cross-functional teams Knowledge of project management software and tools Experience in budgeting and financial management This Operations Manager position is ideal for individuals who are passionate about driving operational success while leading teams toward achieving common goals. You will work Remotely and have full sponsor on company visits twice a week. If you possess the necessary skills and experience, we encourage you to apply.

is intended to start January 2026. The pay range above represents the minimum and maximum rate for this position in California. Factors that may be used to determine where newly hired employees will be placed in the pay range include the employee specific skills and qualifications, relevant years of experience and comparison to other employees already in this role. Most often, a newly hired employee will be placed below the midpoint of the range. Salary range will vary for remote positions outside of California and future increases will be based on the pay band for the city and state you reside in. Work Culture: GCHP strives to create an inclusive, highly collaborative work culture where our people are empowered to grow and thrive. This philosophy enables us to create the health plan of the future and do our best work - Together. GCHP promotes a flexible work environment. Employees may work from a home location or in the GCHP office for all or part of their regular workweek (see disclaimer). GCHP's focuses on 5 Core Values in the workplace: • Integrity • Accountability • Collaboration • Trust • Respect Disclaimers: • Flexible work schedule is based on job duties, department, organization, or business need. • Gold Coast Health Plan will not sponsor applicants for work visas. POSITION SUMMARY The Director, Operations, in collaboration with the Chief Operating Officer and colleagues, is responsible for the strategic direction and management of daily operations for Oversight, PDRs, Payment Integrity (PI), Joint Operations Meetings (JOMs), JQRs, Regulatory Reporting, and the management of various outsourced services, including but not limited to, mail room processing and recoveries. The successful candidate will assist in implementing the organization's strategic goals, by directing the implementation of new programs and systems, developing, and maintaining policies and procedures and ensuring regulatory/contractual compliance. This position plays a key leadership role, interacting with all levels of Gold Coast Health Plan (GCHP) staff and external stakeholders, including the Ventura County Medi-Cal Managed Care Commission, executive staff, members, providers, network management, legal counsel, State and Federal representatives and representatives of other agencies. Distinguishing Characteristics: Responsible for overall policy development, program planning, fiscal management, administration, and operation of assigned Plan functions, programs, and activities. The Director of Operations is responsible for accomplishing goals and objectives and for ensuring that the area served is provided with desired and mandated services in an efficient and effective manner. Amount of Travel Required: 30% Work Schedule: Work protracted and irregular hours and evening meetings or work unusual hours for meeting attendance or participation in specific projects or programs. Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. ESSENTIAL FUNCTIONS Job Function & Responsibilities • Responsible for strategic direction and daily management of key operations areas - Vendor Management, Encounter Processing, Recoveries, Payment integrity, and ensures the development and management of performance measurement, management controls, critical success factors and key performance indicators. • Vendor Management is a key responsibility of this position. The candidate will be expected to become familiar with all aspects of the outsourcing contracts and manage the GCHP vendor partners ensuring that all operational functions are managed in accordance with contract terms, regulatory requirements, and industry standards. • Establish and ensure adherence to Medi-Cal, Medicare, DSNP and GCHP policies and procedures for all functional areas of responsibility. • Work with the Executive Leader to develop plans for systems and staffing to meet current and future programs, requirements, and initiatives. • Reviews plans and budgets of assigned departments monthly and as part of the annual planning process. • Facilitate data-driven decision making across operational areas that leads to meaningful actions. • Implement new initiatives and resolve problems that cross multiple departments by forming ad-hoc workgroups and assessing intangible variables, automated processes, manual workflows, and impact to providers and members. • Work closely with staff, vendors, and peers to set goals, clearly define operations, and develop appropriate performance standards, metrics and reporting tools. • Oversee the integration of operational departments to maximize the effective use of all resources towards meeting established goals, compliance and quality requirements, and policies and procedures. • Develops and maintains policies and procedures to meet goals and ensure regulatory/contractual compliance; collaborates in managing regulatory audits and inquiries. • Serves as the agency authority on Operations Oversight, Operational Analytics and/or Joint Operating Meetings • Develop and direct supervisory development and training, including continuous improvement of knowledge and skill levels of all assigned staff • Collaborate with internal and external customers and stakeholders to resolve issues and enhance relationships. Ensures the organization and its mission, programs, products and services are consistently presented in a strong, positive image. POSITION QUALIFICATIONS SKILLS & ABILITIES Education: • Bachelor's degree (four-year college or technical school) Preferred, Field of Study: Business, Health Care or Public Administration or Equivalent Work Experience • Previous experience dealing with Government programs, both Medicaid and Medicare. Knowledge of Managed Care, particularly Medi-Cal, Medicare and DSNP, is desired: or Work Equivalent Experience: At least 7 (seven) years of experience in Operations Management Computer Skills: Advanced computer skills included in MS Office products. Certifications & Licenses: A valid and current Driver's License, Auto Insurance, and professional licensure(s) Other Requirements: • Business principles and techniques of administration, organization, and management to include an in-depth understanding of the key business issues that exist in the health care industry. • Communicate effectively in writing, orally, and with others to convey information, in a manner consistent with job functions. Competency Statements • Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions. • Management Skills - Ability to organize and direct oneself and effectively supervise others. • Business Acumen - Ability to grasp and understand business concepts and issues. • Decision Making - Ability to make critical decisions while following company procedures. • Presentation Skills - Ability to effectively present information publicly. • Negotiation Skills - Ability to reach outcomes that gain the support and acceptance of all parties. • Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.

Job Responsibilities and Requirements This role has day to day responsibility for overseeing the handling of all incoming service requests from our contract holders. These requests include all annuity transaction types that can occur after contract issue, including but not limited to, surrenders, death claims, systematic withdrawals, electronic deposit changes, annuitizations, transfers, and index strategy reallocations. The incumbent will serve as mentor to disbursement analysts and quality controller for all inbound service requests, and will work closely with leadership to identify areas of opportunity for improvement, including training needs, process enhancements, technology needs and performance management risks. Operational Effectiveness: * Supervise the daily operations of a team of Annuity Analysts within the administration department, providing assistance in processing complex disbursement transactions. * Drive the analysis of daily transaction volume and reassign work to team members as needed in order to meet service level agreements for each type. * Act as a mentor to all existing and newly hired analysts after release from the new hire training program. This includes but is not limited to providing detailed summary reports to the manager regarding performance. * Perform a daily review of the previous day's task completion report and prepare weekly status report for the division. * Review workflows to identify opportunities for improvement and implement changes when identified. * Support the development and execution of department strategy and vision. * Own the creation and maintenance of client correspondence confirming transaction completeness and accuracy. * Research and respond to state inquiries and complaints includes cross collaboration with Compliance, Legal and Sales & Marketing departments. Quality Assurance: * Assist in creating and maintaining a quality assurance program to be used in the review of transaction processing. * Intervene on complex issues and serve as the escalation resource for calls that may be escalated from the Customer Care Unit. * Assist with training, development, and implementation of the In-Force Administration department, including maintenance and updates to all Standard Operating Procedures. Leadership: * Accountable for performance of team; engages team members in talent management and development opportunities, and builds a positive and respectful work environment. * Oversees the implementation and measurement of "best practices" to continually enhance the team's efficiency and effectiveness. * Models and drives company values in the departments. * Promotes collaboration within the teams as well as all internal and external customers. Required Knowledge, Skills, Abilities and/or Related Experience * Associates degree in related field, Bachelors preferred. * 5 years retirement or financial services experience required, prior supervisory or management experience is preferred. * Superior multi-tasking, project management and time-management skills are required. * Proficiency in all MS Office applications is required. * Superior verbal and written communication skills. * Strong influencing and mentoring skills are required. * Experience with a customer relationship management system preferred. * Ability to work all assigned work schedules/work hours that Management deems necessary. This means the ability to work the entire spectrum of the Customer Service Department's work schedules/work hours in effect at any time - including but not limited to covering both scheduled and unscheduled staff absences through the year. Ability to Travel: Up to 10% The expected hiring range for this position is $78,290.00 - $104,520.00 annually for work performed in the primary location (Philadelphia, PA). This expected hiring range covers only base pay and excludes any other compensation components such as commissions or incentive awards. The successful candidate's starting base pay will be based on several factors including work location, job-related skills, experience, qualifications, and market conditions. These ranges may be modified in the future. Work location may be flexible if approved by the Company. What We Offer At Reliance Matrix, we believe that fostering an inclusive culture allows us to realize more of our potential. And we can't do this without our most important asset-you. That is why we offer a competitive pay package and a range of benefits to help team members thrive in their financial, physical, and mental wellbeing. Our Benefits: * An annual performance bonus for all team members * Generous 401(k) company match that is immediately vested * A choice of three medical plans (that include prescription drug coverage) to suit your unique needs. For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account * Multiple options for dental and vision coverage * Company provided Life & Disability Insurance to ensure financial protection when you need it most * Family friendly benefits including Paid Parental Leave & Adoption Assistance * Hybrid work arrangements for eligible roles * Tuition Reimbursement and Continuing Professional Education * Paid Time Off - new hires start with at least 20 days of PTO per year in addition to nine company paid holidays. As you grow with us, your PTO may increase based on your level within the company and years of service. * Volunteer days, community partnerships, and Employee Assistance Program * Ability to connect with colleagues around the country through our Employee Resource Group program Our Values: * Integrity * Empowerment * Compassion * Collaboration * Fun EEO Statement Reliance Matrix is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, national origin, citizenship, age or disability, or any other classification or characteristic protected by federal or state law or regulation. We assure you that your opportunity for employment depends solely on your qualifications. #LI-Hybrid #LI-MR1

The Director of Investment Operations is a strategic leadership role responsible for managing and enhancing investment operations, reporting, compliance, and policy governance. This position serves as a key liaison across internal departments, external stakeholders, and regulatory bodies. The role oversees all aspects of investment operations, from daily reporting and audits to strategic initiatives including financial modeling, regulatory monitoring, and process improvement aligned with Sarbanes-Oxley (SOX) and disaster recovery standards. Key Responsibilities: Operational Leadership & Compliance Lead the execution of investment reporting functions related to risk and compliance management of investment holdings. Oversee daily operational reporting including trades, unsettled transactions, pricing, unrealized gains/losses, watchlists, and performance monitoring. Maintain and ensure compliance with investment policies, guidelines, and investment management agreements. Coordinate front and middle office procedures in alignment with SOX and disaster recovery protocols. Oversee Know Your Customer (KYC) operations, state deposit management, and collateral operations including those for FHLB. Supervise subscription agreements, alternative fund documentation, and other administrative support related to CMLs and derivatives. Regulatory and Audit Management Lead internal and external audits (STAT & GAAP), regulatory requests (SEC and State DOIs), state exams, and SOX responsibilities. Monitor pronouncements and regulatory changes issued by the National Association of Insurance Commissioners (NAIC) and ensure compliance. Coordinate private placement documentation, private letter rulings, and investment-related legal transfers. Strategic Analysis & Forecasting Lead financial forecasting, investment modeling, and scenario analysis to support strategic decision-making. Serve as primary contact for all investment data requests, internal and external. Provide insights to support investment policy adherence and performance evaluations. Stakeholder Coordination Serve as the central point of contact for investment operations-related queries and issue resolution. Coordinate and deliver data for Board and Investment & Finance (I&F) presentations, and support departments such as Actuarial, Accounting, Treasury, Financial Planning, and external consultants. Facilitate valuation processes and portfolio pricing with vendors and third-party systems including Bloomberg, BlackRock Solutions (BRS), and custodians. Process Improvement Drive continuous improvement by updating operational procedures and documentation. Maintain the Master Contact List and ensure consistency in communications and system access across all stakeholders. Qualifications: Bachelor's degree in Accounting, Finance, or Business is required; Master's degree preferred. 7-10 years of progressive experience in investment operations, with a strong focus on risk and performance reporting. Experience in managing teams and cross-functional initiatives. Strong understanding of STAT and GAAP accounting principles, SOX compliance, and regulatory frameworks including NAIC, SEC, and State DOI. Proficiency in investment systems and tools such as Bloomberg, BRS, and performance analytics platforms. Exceptional analytical, communication, and organizational skills. Ability to work effectively in a fast-paced, dynamic environment with multiple priorities. Pay Range: $99,100.00 - $140,000.00 Salary is commensurate to experience, location, etc. Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we've broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we're publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets. We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators. EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status For applicants that are California residents, please review our California Consumer Privacy Notice All applicants should review our Horace Mann Privacy Policy

We are seeking a dynamic and experienced Vice President of Customer Experience (CX) Operations for ESIS. In this pivotal role, you will be accountable for data integrity in the internal client data capture system, effective integration and processes between business applications, and developing and positioning resources to support organizational strategy and tactical objectives. Reporting directly to the SVP ESIS Operations, you will collaborate with cross-functional leadership to develop and implement strategic initiatives aimed at enhancing the overall customer experience and improving operational efficiencies. Key Responsibilities: Accountable for the execution of the Customer Experience (CX) Operations team, including but not be limited to new business setup, renewals, pricing and contract reviews, reporting and audits, bulletin management, claims reviews, implementation and offboarding, internal client data system operations and special projects. Develop new and enhance existing SLAs and KPIs with clear linkage to organization objectives and individual business goals. Lead identification of process and technology enhancements based on needs identified through day-to-day operations, collaboration with cross-functional teams, observations from audits, and/or new initiatives. Collaborate with leaders and cross-functional partners for opportunities that encompass various processes and applications. Drive initiatives to improve system data quality and rectify previous data issues, ensuring all client data and program instructions are accurately maintained in internal systems for seamless integration with downstream processes. Manage multiple initiatives and projects concurrently, ensuring adherence to timelines and deliverables. Coordinate training to enhance team knowledge and skills. Develop and maintain training materials and standard operating procedures, ensuring all updates are communicated effectively to team members and stakeholders. Oversee reporting and auditing processes for Customer Experience (CX) Operations and Partnership Services, providing additional ad hoc reports as requested by leadership. Work closely with Partnership Services and Sales teams to ensure a comprehensive understanding of client programs and continuously evaluate process flows for potential improvements. Assist the business owner of the internal client data system in ensuring quality requirements, effective screen design, robust test plans, and thorough user acceptance testing, including regression testing for system enhancements and bug fixes. Collaborate with the internal client data system owner, technology team, and other stakeholders to ensure timely delivery of projects, enhancements, and initiatives. Mentor team leaders and direct reports, fostering a culture of growth and high performance. Support leaders in developing their teams to achieve excellence. Ensure all team members have clear, consistent, and measurable goals. Utilize data and metrics to inform strategies, workload estimates, and staffing decisions, while adopting innovative approaches to manage workloads and achieve quality objectives.\ Travel required for team and management meetings. 10+ years of experience managing operations teams, preferably in insurance or claims operations. Experience in leading cross-functional transformative initiatives, including process development and improvement, with the ability to manage multiple projects simultaneously. Proven track record in delivering operational excellence and value to internal and external customers. Proven track record in developing talent including but not limited to developing training plan based on individual and business needs. Ability to lead change by understanding the business vision and strategy, and developing and executing tactical objectives. Ability to influence key operational and technology decisions through personal integrity, expertise, and business acumen. Familiarity with the system development lifecycle and experience in providing business support for or leading system enhancements. Exceptional attention to detail and a commitment to delivering high-quality work. Strong interpersonal skills to interact professionally and effectively with clients and internal stakeholders, fostering robust relationships. Excellent organizational abilities with a knack for prioritizing tasks to meet deadlines. Proficient in Microsoft Office. Intermediate Microsoft Excel skills a plus. Strong verbal and written communication skills, with the ability to distill complex information and tailor clear and effective communications to various audiences.

We are seeking a dynamic and experienced Vice President of Customer Experience (CX) Operations for ESIS. In this pivotal role, you will be accountable for data integrity in the internal client data capture system, effective integration and processes between business applications, and developing and positioning resources to support organizational strategy and tactical objectives. Reporting directly to the SVP ESIS Operations, you will collaborate with cross-functional leadership to develop and implement strategic initiatives aimed at enhancing the overall customer experience and improving operational efficiencies. Key Responsibilities: Accountable for the execution of the Customer Experience (CX) Operations team, including but not be limited to new business setup, renewals, pricing and contract reviews, reporting and audits, bulletin management, claims reviews, implementation and offboarding, internal client data system operations and special projects. Develop new and enhance existing SLAs and KPIs with clear linkage to organization objectives and individual business goals. Lead identification of process and technology enhancements based on needs identified through day-to-day operations, collaboration with cross-functional teams, observations from audits, and/or new initiatives. Collaborate with leaders and cross-functional partners for opportunities that encompass various processes and applications. Drive initiatives to improve system data quality and rectify previous data issues, ensuring all client data and program instructions are accurately maintained in internal systems for seamless integration with downstream processes. Manage multiple initiatives and projects concurrently, ensuring adherence to timelines and deliverables. Coordinate training to enhance team knowledge and skills. Develop and maintain training materials and standard operating procedures, ensuring all updates are communicated effectively to team members and stakeholders. Oversee reporting and auditing processes for Customer Experience (CX) Operations and Partnership Services, providing additional ad hoc reports as requested by leadership. Work closely with Partnership Services and Sales teams to ensure a comprehensive understanding of client programs and continuously evaluate process flows for potential improvements. Assist the business owner of the internal client data system in ensuring quality requirements, effective screen design, robust test plans, and thorough user acceptance testing, including regression testing for system enhancements and bug fixes. Collaborate with the internal client data system owner, technology team, and other stakeholders to ensure timely delivery of projects, enhancements, and initiatives. Mentor team leaders and direct reports, fostering a culture of growth and high performance. Support leaders in developing their teams to achieve excellence. Ensure all team members have clear, consistent, and measurable goals. Utilize data and metrics to inform strategies, workload estimates, and staffing decisions, while adopting innovative approaches to manage workloads and achieve quality objectives.\ Travel required for team and management meetings. Qualifications 10+ years of experience managing operations teams, preferably in insurance or claims operations. Experience in leading cross-functional transformative initiatives, including process development and improvement, with the ability to manage multiple projects simultaneously. Proven track record in delivering operational excellence and value to internal and external customers. Proven track record in developing talent including but not limited to developing training plan based on individual and business needs. Ability to lead change by understanding the business vision and strategy, and developing and executing tactical objectives. Ability to influence key operational and technology decisions through personal integrity, expertise, and business acumen. Familiarity with the system development lifecycle and experience in providing business support for or leading system enhancements. Exceptional attention to detail and a commitment to delivering high-quality work. Strong interpersonal skills to interact professionally and effectively with clients and internal stakeholders, fostering robust relationships. Excellent organizational abilities with a knack for prioritizing tasks to meet deadlines. Proficient in Microsoft Office. Intermediate Microsoft Excel skills a plus. Strong verbal and written communication skills, with the ability to distill complex information and tailor clear and effective communications to various audiences.

Job Description Job Title: Operations & Carrier Relations Manager Company: One Insurance Services The Manager of Operations and Carrier Relations at One Insurance Services is responsible for overseeing agency operations and maintaining strong relationships with insurance carriers to enhance data integration. A key focus of this role is managing, implementing, and ensuring the accuracy and efficiency of carrier downloads into AMS360 while maintaining compliance. This role will also take over the RoboForm and carrier credentials workflow, ensuring secure and efficient management of login credentials and system access for carrier portals. The ideal candidate has experience with AMS360, carrier data integration, and operational process improvement. Key Responsibilities: AMS360 Management & Carrier Integrations Manage integration of carrier downloads into AMS360, ensuring proper data mapping, reconciliation, and functionality. Build and maintain relationships with insurance carriers to facilitate seamless data transfers and troubleshoot integration issues. Collaborate with AMS360 support teams and vendors to resolve system challenges and enhance efficiency. Develop and implement best practices for AMS360 usage, ensuring staff training and effective utilization. Monitor carrier downloads, system updates, and automation tools to improve data accuracy and workflow efficiency. Operations, Compliance & Credential Management Oversee daily agency operations to ensure efficiency and compliance with industry regulations. Ensure adherence to insurance data security protocols and regulatory requirements related to carrier integrations. Optimize workflows within AMS360, eliminating inefficiencies and improving service delivery. Track KPIs and generate AMS360 reports to assess agency performance and identify growth opportunities. Take over the RoboForm and carrier credentials workflow, managing secure storage, organization, and access. Technology & Implementation Manage AMS360 system upgrades, process automation, and new functionality implementation. Identify and implement efficiency improvements, such as API integrations and automated workflows. Act as the primary liaison between the agency, carriers, AMS360 providers, and IT teams. Oversee data migration, system customizations, and employee training on AMS360 best practices. Financial & Performance Oversight Collaborate with leadership on budgets and financial strategies related to AMS360 and carrier integrations. Analyze operational data and carrier reports to identify cost-saving opportunities and process improvements. Optimize vendor relationships and technology investments to maximize ROI. Qualifications & Skills: Bachelor's degree in Business Administration, Insurance, Information Systems, or related field. 5+ years of experience in insurance agency operations, AMS360 management, and carrier relations. Strong expertise in AMS360, including downloads, reporting, system customization, and automation. Technical knowledge of carrier data feeds, reconciliation processes, and compliance requirements. Experience in process improvement, workflow optimization, and technology implementation. Excellent leadership, analytical, and problem-solving skills. Ability to collaborate with IT, vendors, carriers, and internal teams to drive operational efficiency. What We Offer: At One Insurance Services, we invest in our employees and their future. Our entrepreneurial culture encourages open communication and teamwork, empowering everyone to make the best decisions for clients and the organization. Benefits include: Flexible in-office, hybrid, or remote work options Competitive salary and benefits package: medical, dental, vision, life, and short-term disability insurance 401(k) with matching contributions PTO package including holidays and personal time off Bonus opportunities Great work/life balance Equal Employment Opportunity (EEO) Statement: One Insurance Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected characteristic as defined by federal, state, or local laws. If you're ready to take on this exciting leadership role, apply today!

The Director, Accounting - Corporate Functions will serve as the primary finance and accounting partner to our enterprise corporate functions (e.g., HR, Legal, IT, Finance, Communications). This role is responsible for overseeing accounting, reporting, and financial controls related to corporate function activities, ensuring accurate financial results, compliance with GAAP, and alignment with company policies. The Director will partner closely with functional leaders, Finance, and FP&A to provide insight into cost management, budgeting, and strategic decision-making. Key Responsibilities: Accounting & Reporting Lead the monthly, quarterly, and annual close process for corporate function cost centers, ensuring accurate and timely reporting. Prepare and review journal entries, account reconciliations, and variance analyses. Ensure compliance with U.S. GAAP, internal controls, and company accounting policies. Oversee the accounting and tracking of capital projects and fixed assets. Ensure CapEx projects are aligned with budget and strategic priorities, in coordination with FP&A partners. Monitor depreciation schedules and asset impairments. Business Partnership Act as the primary accounting liaison to corporate function leadership teams, providing accounting guidance and financial insight. Partner with FP&A to support budgeting, forecasting, and cost management for corporate function spend. Translate accounting impacts of business decisions into actionable information for leaders. Controls & Compliance Oversee compliance, internal audit coordination, and documentation of key controls related to corporate functions. Maintain strong governance around corporate allocations, shared services, and intercompany transactions. Support external audit requests and deliverables. Leadership & Team Development Lead and develop a team of accounting professionals, providing coaching, mentorship, and growth opportunities. Drive continuous improvement in processes, systems, and controls related to corporate accounting activities. Foster collaboration between accounting, finance, and cross-functional partners. Qualifications Bachelor's degree in Accounting, Finance, or related field; CPA strongly preferred. 10+ years of progressive accounting experience, including leadership roles. Strong knowledge of U.S. GAAP, internal controls, and corporate accounting practices. Experience working with large, complex organizations and cross-functional cost centers. Proven ability to partner with senior leaders, influence decisions, and communicate complex concepts clearly. Experience with ERP systems (SAP, Oracle, Workday, or similar) preferred. Strong analytical, organizational, and problem-solving skills. Strategic thinker who can connect accounting requirements to business objectives. Strong interpersonal skills with the ability to build trust and credibility across functions. Hands-on leader who balances detail orientation with big-picture perspective. Continuous improvement mindset, with the ability to drive efficiency and effectiveness. About Integrity Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com. Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

We are seeking a dynamic and results-driven Head of Operations to lead and oversee the day-to-day operations of our organization. The ideal candidate will be responsible for driving operational excellence, optimizing processes, and ensuring the seamless execution of business strategies. As a key member of the leadership team, the Head of Operations will play a critical role in shaping our revenue growth, order fulfillment, procurement, and supply chain management, fostering a culture of innovation, and delivering exceptional value to our customers and stakeholders. Key Responsibilities: Strategic Leadership Develop and implement operational strategies aligned with the company's overall goals and objectives. Collaborate with the leadership team to define long-term business plans and growth initiatives. Identify opportunities for innovation and continuous improvement across all operational functions, including procurement and supply chain. Operational Excellence Oversee the company's core operations, including warehouse/order fulfillment, accounts receivable/accounts payable, supply chain, procurement, production, and partner with customer experience/service. Establish and monitor key performance indicators (KPIs) to measure operational efficiency and effectiveness across procurement and supply chain activities. Ensure compliance with industry regulations, company policies, and quality standards. Procurement and Supply Chain Management Develop and execute procurement strategies to ensure cost-effective sourcing of materials and services. Build and maintain strong relationships with suppliers and vendors to optimize supply chain performance. Monitor inventory levels, demand forecasting, and supplier performance to ensure timely delivery and minimize disruptions. Implement best practices in supply chain management to enhance efficiency, reduce costs, and improve overall operational effectiveness. Team Leadership Build, mentor, and lead a high-performing operations team, fostering a culture of accountability and collaboration. Provide guidance and support to department heads, ensuring alignment with organizational priorities. Promote professional development and succession planning within the operations team. Process Optimization Analyze and streamline workflows to improve productivity, reduce costs, and enhance customer satisfaction. Implement best practices and leverage technology to drive operational efficiency across procurement and supply chain functions. Manage budgets, resources, and timelines to ensure the successful execution of projects. Risk Management Identify and mitigate operational risks to safeguard the company's assets and reputation. Develop contingency plans to address potential disruptions in procurement and supply chain operations and ensure business continuity. Bachelor's degree in Business Administration, Operations Management, Supply Chain Management, or a related field (MBA preferred). 10+ years of progressive experience in operations management, with at least 5 years in a leadership role. Proven track record of driving operational success in a fast-paced, dynamic environment, including procurement and supply chain management. Core Competencies Strong strategic thinking and problem-solving skills. Exceptional leadership and team management abilities. Expertise in process improvement methodologies (e.g., Lean, Six Sigma). In-depth knowledge of procurement and supply chain best practices. Excellent communication and interpersonal skills. Financial acumen and experience managing budgets and resources. Proficiency in operational tools and technologies, including supply chain management software.

Manages the daily activities of a multi-functional area. Responsible for monitoring productivity, attendance and quality of work produced. Responsible for motivating associates to meet individual and departmental goals. Description Logistics: PGBA- one of BlueCross BlueShield's South Carolina subsidiary companies Location: This position is full-time (40 hours/week) Monday-Friday from 8:00am-5:00pm. This role is located on-site at 17 Technology Circle, Columbia, SC 29203. What You'll Do: Direct and supervise claims/documents processing and support team associates to ensure claims/documents are processed in a timely and efficient manner to maintain contract compliance standards. Prepare and analyze reports of pending and processed documents, claims, adjustments and reprocesses, and quality audits of claims/documents that measure level of performance of the team. Administer and oversee quality control procedures and ensure compliance of all corporate and contract required guidelines. Select and maintain a well-trained staff. Identify potential education and system issues. Establish and maintain a high level of customer service with all internal and external customers. Direct and supervise the customer service associates to ensure that all correspondence and telephone inquiries are processed in a timely and efficient manner to maintain contract compliance standards. Select and maintain a well-trained staff. Identify potential education and system issues. Participate as project leader on policy changes, quality improvements initiatives and system change efforts, while ensuring corporate, contractor, and department policies and procedures are administered timely, consistently and accurately. Identify system errors and process/quality improvement opportunities, initiate work requests, and serve as the customer project lead to ensure accurate implementation. Assist in budget preparation and monitor expenses related to the budget. To Qualify for This Position, You'll Need the Following: Required Education: Bachelor's Required Work Experience: 3 years of job related work experience, including either 1 year of supervisory experience OR 1 year equivalent military experience in grade E4 or above. Required Skills and Abilities: Strong management, organization, communication, decision-making, and analytical skills. Excellent customer service skills. Strong presentation skills and basic business math proficiency. Knowledge of applicable laws and regulations pertaining to business unit operations. Required Software and Tools: Microsoft Office. We Prefer That You Have the Following: Preferred Work Experience: 3 years-of related health or managed care industry work experience. 1 year-of management experience OR 1 year of equivalent military experience in grade E4 or above. Preferred Skills and Abilities: Strong time management skills. Good communication skills. Preferred Software and Other Tools: Proficient database software skills. Our Comprehensive Benefits Package Includes the Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits for the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What To Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email ************************ or call ************, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information. Some states have required notifications. 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* Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We're problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within our water and wastewater capital project delivery team. Our teams deliver large-scale capital programmes aimed at keeping water infrastructure resilient for the long-term while protecting the environment. Want to be a part of it? What will you be doing? As our Operations Manager, you'll be responsible for the successful delivery and performance of infrastructure projects. You'll lead operational teams, manage resources, and ensure that all works are delivered safely, efficiently, and to the highest standards. This role is pivotal in driving operational excellence, maintaining client relationships, and supporting the strategic growth of the business. This is a Senior level role and key to the successful delivery of capital framework. You'll oversee day-to-day operations across multiple infrastructure projects and maintenance. Lead and develop site teams, ensuring high performance and adherence to safety and quality standards. You'll collaborate with planning and commercial teams to ensure efficient project delivery. Manage labour, materials, and equipment scheduling to meet project timelines. Monitor and report on operational performance, identifying areas for improvement. You'll ensure compliance with NEC3/4 contracts, CDM regulations, and SHEQ standard. Build and maintain strong relationships with clients, stakeholders, and subcontractors. Support the tendering process and early contractor involvement (ECI) where required. Drive continuous improvement initiatives across operational processes and delivery models. What you'll bring * Demonstrable experience in civil engineering and infrastructure operations * Proven leadership in managing teams, subcontractors, and multi-site activities * Strong commercial awareness and experience with NEC 3/4 contracts * Excellent planning, coordination, and problem-solving skills * Deep understanding of construction methods, safety regulations, and quality standards * Strong stakeholder management and communication abilities * Experience in operational improvement and business efficiency initiatives * Knowledge of CDM roles and SHEQ responsibilities What's in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; * Matched or contributory pension scheme * Online GP service, 24 hours a day, 365 days a year * Employee assistance programme * My Rewards portal, access to 1000's of retail discounts * Life assurance * Cycle to work, salary finance and give as you earn schemes * Enhanced maternity, paternity leave and adoption leave * Reward and recognition scheme In addition, this role offers; * Company car and fuel card with a range of EV and hybrid vehicles to choose from * My Car Choice our salary sacrifice EV/ Hybrid car scheme * Private health care for you and your family plus health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! * 25 days annual leave plus bank holidays * Recommend a friend - get rewarded for introducing people to us! * Personal Accident Cover About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We're one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. * We're responsible and go further for our people, clients, communities and the planet * We're open and seek new and better ways of exceeding expectations * We're together and as one team; the whole is greater than the sum of the parts * We're ambitious and embrace opportunity, to lead essential infrastructure services for life Whether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It's an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupW #LI-LK1 * .

Old Dominion Brush Company LLC (ODB) is accepting applications to fill the position of Operations Manager in the department of Manufacturing Administration in Richmond, Virginia. The successful incumbent in this position will direct day-to-day operations of manufacturing activities, including production management and schedules, materials management, shipping/receiving, machine utilization, quality standards, overall plant capacity, material requirements planning, cost containment, and Lean Manufacturing. They will maintain responsibility for manufacturing and shipping quality of whole goods and parts according to the production schedule. They will develop a strategic plan to achieve productivity and efficiency goals and objectives, and will maintain safety of operations, maintenance of equipment and facilities and staffing requirements. The Operations Manager will perform the following duties personally or through their direct report leaders. Why ODB? The ODB (Old Dominion Brush) Company LLC has been manufacturing municipal products since 1910. ODB has been in the street sweeper brush and leaf and debris collection equipment business for 115 years with the knowledge and experience that is second to none. Using our 200,000 square foot state-of-the-art manufacturing facility and high volume purchasing, ODB offers the highest quality leaf and debris collections systems, street sweeper brushes, brooms, and replacement parts at competitive prices. Our Parent Company is the Alamo Group out of Seguin, TX. ODB offers competitive pay and a wide range of employee benefits including: Military-Friendly Employer - V3 Certified Safety is #1 culture Medical, Dental, and Vision Coverage on Day 1 of employment 401(k) Retirement Savings Program with a Company Match upon hire Profit Sharing Paid Vacation, Sick Leave, and Holidays Company Paid Short and Long-Term Disability Programs Wellness Programs 2 Employee Assistance Programs Training and Development Programs (Learning & Development Academy) Employee Tuition Reimbursement and Dependent Scholarship Programs Employee Referral Program And much more! EOE/M/F/D/V If interested in this exciting opportunity, please apply directly to the ODB job site: Careers - Old Dominion Brush Company (odbco.com)

On purpose: a leading professional services firm found that the commitment, empathy and dedication of employees at AAA Life was the highest across a benchmark of top US companies On growth: we have the privilege to offer our products to tens of millions of Americans that are proud members of AAA On making a difference: we serve Americans by delivering life insurance products that make a true difference for families during their hardest times, not wealth management instruments (more details on this during the interview) On culture: USA Today named us a 2024 top workplace nationwide Who are we looking for? We are seeking a dynamic and detail-oriented Project Manager who thrives in a fast-paced environment. You should be passionate about delivering results and taking on responsibility, highly organized, and able to manage multiple projects simultaneously. The ideal candidate is a natural leader with strong communication skills, capable of driving cross-functional teams toward a common goal. You are a problem solver with a proactive approach, who enjoys overcoming challenges and is committed to continuous improvement. Your ability to anticipate risks and manage resources effectively will be key to your success. Responsibilities Project Planning & Initiation Collaborate with stakeholders to gather requirements and define project scope, objectives, and success criteria of multi million strategic Operations projects Develop comprehensive project plans outlining timelines, milestones, resource allocation, and key deliverables Create detailed work breakdown structures and task assignments to ensure clear understanding of roles and responsibilities Team Leadership & Collaboration Lead and motivate cross-functional teams, ensuring all members understand project goals and their specific contributions Facilitate effective communication within the team, fostering a collaborative environment that encourages knowledge sharing and problem-solving Follow up diligently and consistently with task owners to ensure deadlines are met and the project progresses according to plan Whenever things do not go as planned, redefine plan, assign new timelines, and communicate effectively Stakeholder Management Serve as the primary point of contact for all project-related communications, ensuring stakeholders are informed of progress, risks, and issues Facilitate regular status meetings and produce comprehensive reports that summarize project status, potential risks, and mitigation strategies Manage expectations by aligning project deliverables with stakeholder needs and addressing any changes in scope or priorities Risk Management Identify potential risks throughout the project lifecycle, assessing their impact and likelihood Develop and implement risk mitigation strategies to minimize the impact on project timelines, costs, and quality Monitor ongoing risks, adjust plans as necessary, and communicate risk management activities to stakeholders Budget & Resource Management Develop and manage project budgets, ensuring projects are delivered within financial constraints Track project expenses, approve expenditures, and ensure accurate financial reporting throughout the project lifecycle Optimize resource utilization, balancing team capacity with project demands and reallocating resources as necessary to meet project objectives Timeline & Milestone Management Develop and maintain detailed project schedules, ensuring all tasks are assigned, tracked, and completed on time Monitor progress against the project plan, identifying and addressing any delays or deviations from the schedule Ensure critical milestones are met, coordinating with team members to expedite tasks where necessary Qualifications Pragmatic self-starter Ability to thrive in a fast-paced work environment within a growing company and successfully manage multiple priorities at the same time 3 to 10 years of experience in project management Strong proficiency in project management software (e.g., MS Project, Jira, Trello) Solid understanding of project management methodologies (Agile, Waterfall, etc.) Excellent communication and interpersonal skills Certification in PMP, PRINCE2, or Agile (preferred but not required) Bachelor's degree in any field While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, talk, hear and concentrate. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodation will be made for otherwise qualified applicants as needed to enable them to fulfill these requirements. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. #LI-Hybrid