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Transcription manager skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical transcription manager skills. We ranked the top skills for transcription managers based on the percentage of resumes they appeared on. For example, 36.8% of transcription manager resumes contained transcription as a skill. Continue reading to find out what skills a transcription manager needs to be successful in the workplace.

15 transcription manager skills for your resume and career

1. Transcription

Here's how transcription managers use transcription:

Managed conversion of in-house typing to outsourced transcription, overseeing quality of work provided by external transcription vendors.
Coordinated with supervisors, Quality Assurance members, technicians and administered working of transcription department.

2. Dictation

Here's how transcription managers use dictation:

Train physicians on using phone dictation device for outpatient surgery.
Train physicians on using the digital dictation device.

3. Radiology

Radiology means a division of medicine that concentrates on the use of radiant energy or any other radioactive material in the process of diagnosis and ailment treatments. It deals specifically with X-rays and radiations bearing high-energy, used in medicine and diagnosis.

Here's how transcription managers use radiology:

Managed daily operations and strategic planning for 280-bed medical facility and 31 hospital-owned clinics, including radiology and radiation oncology departments.
Coordinate and oversee all clerical/transcription functions for the Radiology Department.

4. QA

QA, or Quality Assurance is a procedure that entails all of the steps taken to avoid any errors in the manufacturing process or in the production of the goods that a company produces. It can also include ensuring the consistency of the services rendered. Quality assurance ensures that the quality of the service delivered to consumers meets or exceeds the promised expectations. This greatly aids in the prevention of any complications that might arise after the goods or services have been distributed. It makes sure that customers are satisfied.

Here's how transcription managers use qa:

promoted from QA) - telecommuted.
Managed Business Development, Marketing, Medical Affairs, Operations, QA, Finance, and Technology Development departments.

5. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how transcription managers use payroll:

Work with other departments as applicable: Customer Support, Implementation/Development, Accounting (Billing and Payroll), Quality Assurance.
Managed 70+ accounts and 30+ staff, including payroll and performance reviews.

6. Budget

Here's how transcription managers use budget:

Created annual goals, objectives and budget.
Prepare annual budget for department.

7. Medical Reports

Here's how transcription managers use medical reports:

Review and proofread confidential medical reports.

8. HIPAA

Here's how transcription managers use hipaa:

Served as HIPAA Privacy Officer Coordinated practice management system conversion strategies.
Maintain work operations by following established policies and procedures, reporting compliance issues and maintaining patient confidentiality by maintaining HIPAA standards.

9. Epic

Epic is a private healthcare company which developed and continues to provide a software intended for healthcare professionals and the organization and management of medical records. It is by far one of the largest in its field, with over 50% of patients having a medical record present in their system. Patients, as well as clinics and various medical professionals and facilities are all able to use this system to keep medical history and information safe and easy to reach, alter, and share with the necessary people.

Here's how transcription managers use epic:

Implemented EPIC EHR at 3 hospitals and 150 physician practices during this time.
Implemented EPIC electronic medical records system in the physician practices.

10. Quality Standards

Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.

Here's how transcription managers use quality standards:

Ensured Call Center Representatives followed procedures and adhered to quality standards.
Maintained consistent high-quality performance, and to meet/exceed AAA Quality Standards and Operations.

11. Performance Evaluations

Performance evaluation is a formal and productive process to measure an employee's work and results based on their job responsibilities over a defined period of time and to properly measure an employee's contribution to the workforce and employers and achieve a high level of quality and quantity of work produced. The evaluation also helps employees provide information about deficiencies in job performance and the company's expectations for the future.

Here's how transcription managers use performance evaluations:

Manage the selection, training/orientation and performance evaluation of department personnel including constructive counseling and when necessary, disciplinary action.
Prepared and presented annual performance evaluations to all the clinical staff including any supervision and problem-solving.

12. Medical Terminology

Here's how transcription managers use medical terminology:

Instruct regional, national and international offsite staff in medical terminology, office procedures and format protocol.
Performed secretarial duties, utilizing knowledge of medical terminology and hospital, clinic and laboratory procedures.

13. Hippa

HIPAA, which stands for Health Insurance Portability and Accountability Act, is a United States federal statue created, enacted, and turned to law in 1996, which whose primary purposes were to modernise the healthcare systems in the United States, secure and generally enhance the management of that personal information of patients that was in the hands of healthcare facilities, such as hospitals and insurance companies, and to enable the providing of healthcare and insurance to more people.

Here's how transcription managers use hippa:

Maintained highest level of confidentiality to comply with HIPPA.- Updated patient information into database; verified insurance information and collected co pays
Provided knowledge and suggestions to providers, regarding changing HIPPA and Compliance laws, in the medical office setting.

14. Productivity Standards

Productivity standards are referred to as performance thresholds or requirements that must be met to satisfy organizational expectations. Productivity is calculated by measuring the number of units produced in relation to the number of working hours spent on the production.

Here's how transcription managers use productivity standards:

Develop and implement departmental productivity standards to meet production demands.

15. MTS

Here's how transcription managers use mts:

Managed MTs for a national MTSO which specialized in ED reports.
Promote quality improvement through mentoring and training of the MTs and their supervisors.

What skills help Transcription Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of transcription manager skills to add to your resume

The most important skills for a transcription manager resume and required skills for a transcription manager to have include:

Transcription
Dictation
Radiology
QA
Payroll
Budget

Medical Reports
HIPAA
Epic
Quality Standards
Performance Evaluations
Medical Terminology

Hippa
Productivity Standards
MTS
Acute Care Hospital

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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