Transdev Services, Inc. jobs in Baltimore, MD - 86 jobs
Data Entry Clerk - MTA Wicomico
Transdev Services, Inc. 4.2
Transdev Services, Inc. job in Baltimore, MD
Transdev in Baltimore, Maryland is hiring a Data Entry Clerk. The Data Entry Clerk performs data entry of information to maintain database through the company's software. We are seeking customer service-oriented professionals who are dedicated to safety.
Transdev is proud to offer:
CBA Position:
Position Subject to Collective Bargaining Agreement:
$20.60 (Union Collective Bargaining Agreement Payscale)
Starting pay $20.60 with progression to $21.22 over 1 year.
Benefits include:
Vacation: 1
st
year of service: 72 hours
Paid Sick Leave: Employees with less than 1 year of service shall accrue up to 40 hours of sick leave in accordance with the Maryland Healthy Working Families Act and shall be able to start using this accrued time on the 107th day following the employees' date of hire.
Insurance: Medical, Dental & Vision after 90 calendar days of employment for full-time employees, life insurance, 401K retirement benefits, and company holidays.
Key Responsibilities:
Trapeze MDT and AVL data, review available estimated and actual times within Trapeze and fill in the blanks.
Data entry of odometer reading and system generated estimated travel miles.
Data entry of Times and Odometer Reading in Trapeze.
Review available distance traveled and review available odometer reading.
Review system generated estimated times.
Perform clerical and administrative tasks according to contractual and legal mandates
Input and extract data from manifests to provide data to management and the client.
Other duties as required.
Qualifications:
High school diploma, GED, or equivalent
Some college studied preferred
1 year or more of relevant experience required
Working knowledge of database systems and ability to perform data entry via keyboard
Working knowledge of Microsoft Word and Excel
Ability to use and master specialty transit related software programs
Good written and oral communication skills
Must be able to work shifts or flexible work schedules as needed.
The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
Work environment will be a combination of both indoors and outdoors.
Physical Requirements:
The essential functions of this position require the ability to: The physical demands described here are representatives of those that must be met by the employee to successfully perform the essential functions of this job. Work is generally done sitting at a desk, utilizing repetitive hand and wrist motion. Lifting, pulling, and bending is required. Reasonable accommodations can possibly be made to enable individual with disabilities to perform the essential functions.
100% of work is accomplished indoors and in air conditioned or well-ventilated facilities.
Performs physical activities that require considerable use of the arms, repetitive hand-wrist motion, and legs and moving the whole body, such as lifting, walking, stooping, and handling materials.
Sit for extended periods (up to 8 - 12 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces.
Push and pull objects up to 50 lbs., occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level.
Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the
U.S.).
Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please Click Here for CA Employee Privacy Policy.
$20.6-21.2 hourly Auto-Apply 60d+ ago
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Safety and Training Manager
Transdev Services, Inc. 4.2
Transdev Services, Inc. job in Baltimore, MD
Description The Safety Manager ensures compliance with federal, state, and local regulations and with company safety requirements. Responsible for continuous leadership, recruitment and training of operator candidates. Promotes strong leadership and influences positive employee morale throughout the location. This position is based in insert location in Baltimore, MD supporting the BWI Airport Shuttle. Transdev is proud to offer:
Competitive compensation package of minimum $85,000 - maximum $95,000
Benefits include:
Vacation: minimum of two (2) weeks
Sick days: 5 days
Holidays: 12 days; 8 standard and 4 floating
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities:
Provides behind-the-wheel instruction according to corporate and client specifications in all aspects of vehicle operation and passenger transportation, including defensive driving, service area familiarization, passenger loading, unloading and securement.
Conducts classroom training in accordance with corporate and location requirements.
Ensure all safety manuals, programs, policies, and procedures are current and meet the needs of the location.
Document all training activities and ensure accurate completion of all training-related employee records.
Establish a relationship with client and corporate personnel to identify additional training needs, resources, and opportunities.
Prepares and conducts monthly safety meetings.
Maintains an adequate and complete employee filing system and participates in audits and inspections to meet client and corporate expectations.
Directs the location drug & alcohol program to include random drug testing and ensures all files are updated to pass regular audits.
Manages the injury prevention program to reduce the number of workplace injuries.
Conducts accident investigation using root-cause analysis and assigns employee re-training as required.
Responsible for maintaining/posting OSHA log.
Conducts road observations to evaluate operator safety, customer service, and systematic knowledge of the service.
Provides coaching and re-training as required on Drive Cam.
Respond to customer comments related to the service.
Must be able to work shifts or flexible work schedules as needed.
Other duties as required.
Travel requirement outside of immediate area
Qualifications:
High School Diploma or GED required
Minimum CDL B with Passenger endorsement and airbrake certification.
Minimum of (3) years' experience in the passenger transportation industry.
Experience in location safety management and/or operations management.
Providing quality training, including the creation and management of training materials.
Must be able to work shifts or flexible work schedules as needed.
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements: The essential functions of this position require the ability to:
Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.
Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces • Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected] Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must:
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
$85k-95k yearly Auto-Apply 60d+ ago
Customer Service Manager
Mv Transportation 4.5
Baltimore, MD job
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.
Responsibilities
MV Transportation is seeking a Customer Service Manager to ensure that all passenger complaints are investigated and resolved in a timely manner, supply service information to all interested parties, be thoroughly familiar with Americans with Disabilities Act (ADA), maintain database of customer compliments/complaints, and to provide positive and professional support to all employees so as maximize professionalism, enhance customer service, improve on-time performance, ensure safety and exceed client expectations.
Job Responsibilities:
Communicate on a regular basis with client staff to ensure customer service efforts meet the demands of the client.
Oversee the accurate documentation by customer service representatives of any information received from customers in the customer service software provided.
Identify and expedite customer complaints that require immediate attention and escalate situations as needed to client agency.
Respond to individual customer/passenger concerns in a timely and positive manner that includes investigation and follow-up by phone, email, or mail.
Possess expertise in using the Trapeze system, and other technology tools supporting the customer service function.
Manage proper reporting and correspondence for “no show”, “no pay” and “high cancel” clients.
Maintain database or log of customer complaints/compliments that can readily identify trends that may require additional training or management consideration.
Serve as an expert to manage the team's ability to clearly, accurately and respectfully respond to customer questions regarding all policies, procedures including the fare system.
Develop and implement internal Customer Service campaigns and incentive programs.
If directed by client, establish relationships with key consumer agencies to facilitate direct communication and feedback as well as proactive customer focus.
Qualifications
Talent Requirements:
High School diploma, college degree preferred.
Must have a minimum of three (3) years' experience in customer service environment.
Excellent speaking, writing, and organization skills.
Ability to communicate effectively at all levels.
General knowledge of windows-based computer operating systems.
Knowledge of service area.
Process all customer complaints to include investigation, validity determination and timely response as described in Customer Service policy.
Assist in identifying validity of the liquidated damages through investigation.
Assist Risk Management with investigations of accidents/incidents.
Ensure all reconciliations are completed timely and accurately each month.
Promote positive customer service techniques, programs throughout the organization.
Make six (6) new community contacts per year.
Conduct transit education classes/seminars six (6) times per year.
Starting pay rate: $60,000 - $70,000
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
$60k-70k yearly Auto-Apply 11d ago
Road Supervisor (Temporary)
Mv Transportation 4.5
Baltimore, MD job
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.
Responsibilities
MV Transportation is seeking a Road Supervisor (Temporary). The Road Supervisor will monitor street operations according to client, operations, and safety department requirements.
Job Responsibilities:
Conduct site checks and road observations according to client and local policy. Document findings accordingly and provide necessary reports to project staff.
Conduct wheelchair securement and vehicle cleanliness checks on in service vehicles.
Monitor street operations for on-time performance and schedule and route adherence.
Provide customer information for site personnel and at key locations.
Respond to accidents and incidents assisting to manage the situation as well as collecting all required information, assist dispatch and operations staff in resuming service levels according to contract specifications and minimizing passenger disruptions.
Accompany operators to medical facilities as required after accident or injury, ensure proper administration of post-accident drug and alcohol testing.
Fill vacant shifts as necessary to ensure full service delivery.
Conduct gate checks at pull-out or pull-in times ensuring on-time service and proper completion of necessary paperwork including manifests and pre- and post-trip inspections.
Identify potential rerouting required as a result of traffic, construction or accident situations.
Ensure that all operators are fit for duty, meet uniform and equipment standards and are in possession of proper licensing and certifications.
Assist operators with service or passenger problems.
Assist dispatch and maintenance staff with vehicle change outs that occur in the field.
Provide feedback to safety and operations departments on service items that affect safety and performance, identify potential safety hazards and provide feedback to be incorporated into daily operations procedures.
Assist in determination of preventability of accidents and incidents and make recommendations for future training based on individual events or on system trends.
Accurately document all field observations and ensure file maintenance.
What's in it for YOU:
Competitive Pay Rates! Starting rate - $26.50/hour
OT as needed over 40 hours
Full Benefits: Medical, Vision, Dental, Life, Supplementals (STD, LTD, FSA, AD&D, etc.) and 401K plan
PTO, Paid Vacation and Sick (accrued)
Company provided uniforms
(9) Paid Holidays
Quarterly Attendance Bonus - If an employee does not receive more than (2) attendance points during the previous 12 months-earn (1) Attendance Bonus Day. Year (2) you could earn (1) Bonus Paid Time Off Day and (1) Quarterly Attendance Bonus. Also, an employee who receives no attendance points will receive a quarterly bonus of $50. Paid in 1st week of second month following the quarter.
Corporate partner discount program
Career advancement through a national company
Qualifications
Talent Requirements:
High School diploma or equivalent.
Certifications according to local contract requirements.
Previous passenger transportation in current project or similar environment required.
Previous training and/or field supervision experience preferred but not required.
Excellent safety and service record.
Knowledge of local training program and local operations.
Familiarization with service area.
Knowledge of client and service performance requirements.
Ability to manage emergency situations.
Knowledge of project specific vehicles, components and data/communications systems.
Knowledge of State and Federal regulations and corporate safety programs and policies.
Ability to read, write and speak English.
Ability to communicate effectively and work with all departments.
Ability to work independently and objectively.
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
#appcast
$26.5 hourly Auto-Apply 4d ago
Maintenance Manager
Mv Transportation 4.5
Baltimore, MD job
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.
Responsibilities
MV Transportation is seeking a Maintenance Manager who will be a dynamic, multi-task oriented senior professional to manage all day-to-day maintenance aspects of this fixed route bus operation. The Maintenance Manager will ensure that all contractual requirements are achieved, and duties included will consist of daily, weekly, monthly and annual reports. The Maintenance Manager must be able to properly manage a budget for maintenance program.
Qualifications
Talent Requirements:
Must have at least three (3) or more years of recent (within the last five (5) years) and relevant experience managing the maintenance functions of a transit bus maintenance shop similar in scope, size, and complexity and with same or similar type of transit vehicles/equipment.
Must have experience managing/ directing 10 plus employees (fleet Technicians/Service Workers/Cleaners).
Experience working with 50 + buses within the last year.
Previous passenger transportation in current project or similar environment preferred.
Must be able to manage and interface with client.
Must have the ability to track and control parts inventories, vendors and suppliers.
Must be able to properly prioritize, implement and manage work schedules, projects and assignments.
Must be able to manage the financial/accounting aspects of a fleet maintenance operation.
Must be able to communicate effectively with all levels of staff in written and oral formats.
Must have computer skills including word processing, spreadsheets and Microsoft outlook.
Must have technical competence with light/medium/heavy duty vehicle repair and preventive maintenance.
Must display initiative, professionalism, candor and tact at all times.
ASE or manufacture's certifications a plus.
Technical experience with fixed route transit bus maintenance.
Solid knowledge of managing audits, PM schedules.
Experience with Diesel, CNG, and Alternative fuels a plus.
Must have a CDL class B with passenger and airbrake endorsement.
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
#appcast
$68k-94k yearly est. Auto-Apply 60d+ ago
Parts Clerk
Transdev 4.2
Transdev job in Rockville, MD
Description Parts Clerk Transdev in Rockville, MD is hiring a Parts Clerk for the Montgomery County Police Department. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer:
Competitive compensation package of a minimum $20.00 - maximum $27.00 / hour
Benefits include:
Vacation: minimum of two (2) weeks
Sick days: 5 days
Holidays: 12 days; 8 standard and 4 floating
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, and voluntary long-term disability.
Key Responsibilities:
Receive and stock parts
Loading and unloading parts into cars on a daily basis
Conduct price and quality survey
Provide counter service
Clean and organize shelves, bins, racks, etc.
Enter necessary data into computer C.R.T. and ensure credibility of said information.
Provide reports as necessary.
Ensure the credibility of appropriate information on repair orders.
Maintain a clean and orderly parts facility.
Maintain phone communications.
Order special (non-stock) parts for repair orders
Manage cores and parts returns
Monitor re-order levels and replenish stock.
Maintain files and other related records.
Operate R.O./Parts record keeping system as per corporate and customer needs.
Record sales and R.O.'s by proper procedure.
The above duties are not meant to restrict initiative but rather to define minimum activities. These duties may be altered to suit the needs of the company as needed.
Qualifications:
High School Diploma or equivalent
1 to 3 years of parts room experience
Computer literate with strong attention to detail.
Must be able to work shifts or flexible work schedules as needed.
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:The essential functions of this position require the ability to:
Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
Push and pull objects up to 65 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes, and noise.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]Drug-free workplace:Transdev maintains a drug-free workplace. Applicants must:
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. TransdevU.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request
California applicants: Please
Click Here
forthe CA Employee Privacy Policy.
$20-27 hourly Auto-Apply 24d ago
Safety Trainer - MTA Wicomico
Transdev Services, Inc. 4.2
Transdev Services, Inc. job in Baltimore, MD
Safety Trainer serving Baltimore MTA Mobility
Transdev is Baltimore, Maryland is hiring a Safety Trainer to facilitate classroom and behind-the-wheel training to drivers. We are seeking customer service-oriented professionals who are dedicated to safety.
Transdev is proud to offer:
CBA Position:
Position subject to Collective Bargaining Agreement:
$27.32 (Union Collective Bargaining Agreement Payscale)
Starting pay $27.32 with progression to $28.14 over 1 year.
Benefits include:
Vacation: 1
st
year of service: 72 hours
Paid Sick Leave: Employees with less than 1 year of service shall accrue up to 40 hours of sick leave in accordance with the Maryland Healthy Working Families Act and shall be able to start using this accrued time on the 107
th
day following the employees' date of hire.
Insurance: Medical, Dental & Vision after 90 calendar days of employment for full-time employees, life insurance, 401K retirement benefits, and company holidays.
Key Responsibilities:
Provide classroom and behind-the-wheel training to new drivers
Maintain required training documentation and completion for compliance with state certification, company policies and district, state & federal requirements
Additional safety program responsibilities such as, accident investigation, forms compliance, and safety meetings
Other duties as required
Qualifications:
Valid driver's license is required for a minimum of 2 years
Minimum 2 years experience driving Mobility Vehicles
1 to 3 years transportation & safety experience
Knowledge of federal and state safety rules and regulations
Must be able to work shifts or flexible work schedules as needed
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis , for any reason.
Physical Requirements:
The essential functions of this position require the ability to:
Work outside in varying temperature, weather, and humidity conditions - 100% of the job is performed outside, work alone and in remote locations.
Sit/Stand for extended period (up to 8 - 12 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
Push and pull objects up to 50 - 100 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally blend, kneel, or crouch to files or equipment stored at ground level
Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]
Drug-free workplace:Transdev maintains a drug-free workplace. Applicants must:
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please Click Here for CA Employee Privacy Policy.
$27.3-28.1 hourly Auto-Apply 60d+ ago
Driver - $22/hour (Appcast)
Mv Transportation 4.5
Baltimore, MD job
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.
Responsibilities
Drivers Are:
As a professional
Paratransit Driver
, you will pick up, secure, transport and drop off riders. You will be responsible for safely operating a transit motor vehicle as well as providing reliable and efficient public transportation.
MV is dedicated to providing world class customer service to the members of our community through safe and reliable
Paratransit
. Be a hero in your community helping our most vulnerable citizens. We Provide Freedom!
What's In it for YOU:
$22.00/hr starting rate.
Safe driving Bonus up to $500*
Full Benefits for Full-Time 31+ hours per week (Medical, Dental, Vision, Life Insurance for qualified candidates)
Paid Time Off, Vacation and Holiday Pay
Training and CAREER ADVANCEMENT
*Terms and Conditions Apply
Qualifications
Driver Minimum Requirements:
Must be able to pass a pre-employment drug screen and DOT physical.
Must be 20 years of age or older
Must have a Maryland Drivers License in good standing for at least 3 years
Possess excellent communication and decision-making skills.
Must be willing to work at either location:
19 Thomas Avenue, Brooklyn, MD 21225
1615 Bush St, Baltimore, MD 21230
We can put you on the road to a great career helping others!
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
#appcast
$22 hourly Auto-Apply 20d ago
Dispatch Supervisor
Transdev 4.2
Transdev job in New Carrollton, MD
Transdev in New Carrollton, MD is hiring a Dispatch Supervisor. Our Dispatch Supervisor ensures the Dispatch team fills all the routes and provides Operators with timely instructions and responses. We are seeking customer service-oriented professionals who are dedicated to safety.
Transdev is proud to offer:
Competitive pay with union-negotiated wages, union membership through OPEIU (Office and Professional Employees International Union Local No. 2).
CBA Position:
+ $25.50 - $28.72 (Union Collective Bargaining Agreement Pay Scale)
+ Starting pay $25.50 with progression to 28.72 over 7 years.
Benefits include:
+ Vacation: 5 days per year with progression to 15 days per year
+ Comprehensive benefits package including paid Sick Leave: 40 hours yearly full-time employees; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays.
Key Responsibilities:
+ Assist the Dispatch Manager in administrative tasks, ensuring that attendance and performance goals are met, and scheduling requirements are efficiently managed
+ Monitor the performance of dispatchers, working closely with the Dispatchers to identify and address any performance issues, ensuring compliance with policies and procedures
+ Respond to customer questions and concerns about no shows, cancellations, and missed trips.
+ Manage vehicle operator emergency situations & escalated calls.
+ Provide backup support to dispatching duties as needed without compromising primary administrative responsibilities
+ Assist in managing dispatcher schedules, ensuring adequate staffing levels and schedule adherence while maintaining commitment to high-quality service
+ Manage department reports and other communication tools.
+ Support the Dispatch Manager in training new employees.
+ Other duties as required.
Qualifications:
+ High school diploma or GED equivalent
+ Minimum of 2-3 years of experience in dispatch, with a preference for experience in an administrative or supervisory role
+ Strong administrative, organizational, conflict resolution and communication skills
+ Must be able to work shifts or flexible work schedules as needed.
+ Knowledge of the RIDE service area, traffic patterns, and paratransit operations is a plus
+ Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason
Physical Requirements:
The essential functions of this position require the ability to:
+ Work is accomplished indoors in air conditioned or well-ventilated facilities
+ Sit, type, and look at a computer for extended periods (up to 6-9 hours per day)
+ Work is accomplished in an office or in a cubicle space equipped with a telephone and computer
+ Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
+ Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
+ Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
+ Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please Click Here for CA Employee Privacy Policy
Job Category: Operations Support
Job Type: Full Time
Req ID: 4803
Pay Group: QQP
Cost Center: 454
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
$25.5 hourly 60d+ ago
Information Technology Manager
Mv Transportation 4.5
Baltimore, MD job
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.
Responsibilities
MV Transportation is seeking an Information Technology Manager. This individual shall be a self-starter, highly motivated and able to work in a fast-paced environment. The Information Technology Manager is responsible for handling various technology issues related to a transit environment and supporting corporate infrastructure.
Responsibilities:
Responsible for providing Trapeze software direction, desktop, server and network support for client operations according to Service Level Agreements (SLA). This includes, but not limited to, desktop and server repair, network maintenance, helpdesk tickets, disaster recovery and other projects as assigned.
Support of analog, Digital, or VOIP telephone System, T-1, fax and DSL lines.
Responsible for supporting local technologies related to transit operations, such as; Mobile Data Terminals (MDT)/in vehicle tablets, and Trapeze reservation software platform.
Manage servers at local division; domain controller, file, application and database (MS SQL SVR).
Meet and interact with client agencies providing reports and updates for local divisional office.
Close interaction with the client's IT department.
Managing complex IT projects, IT employees and outside vendors.
Developing strategic operations and investment plans that weight costs, benefits, opportunities and risks of various IT investment approaches.
Controlling and minimize costs.
Ensuring suitable documentation exists and is maintained for IT operations and software development.
Qualifications
Talent Requirements:
Highly proficient with Trapeze transit software is a MUST.
Proficiency with Active Directory, relational databases (MS SQL Server preferable) and networking.
Proficient with the company's major IT systems, services and technology frameworks (e.g. cloud computing, server virtualization, application delivery controller, etc.).
Thorough understanding of computer, server, network, printer and peripheral hardware.
Experience supporting Windows 7, 10, Server, 2012 & 16, and Microsoft Office applications.
Desired Qualifications:
Excellent communication and decision-making skills.
Experience with desktop, server and network management tools.
Experience with Cisco switches and routers.
Familiar with backup and disaster recovery.
Starting pay rate: $90,000 - $105,000
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
$90k-105k yearly Auto-Apply 11d ago
Mechanic Level C
Mv Transportation 4.5
Baltimore, MD job
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.
Responsibilities
Let MV Transportation expand your toolbox! Do you want a stable career with great and steady pay, a set schedule, and outstanding benefits? Would you like to work with a company that invests in your growth? Then join the MV Transportation team. Start on the path in under 5 minutes by reading the job description and submitting your application.
MV Transportation is now hiring experienced Mechanics in your area!
Who You Are:
As a Mechanic, you will perform preventative maintenance, diagnosis, service and repair of steering, suspension, brakes, engines, transmissions, differentials, electrical, wheelchair lifts, and air conditioning systems. Successful applicants must be able to work safely, perform part analysis on damaged parts and assist in inventory control or other duties, as necessary.
What's in it for YOU:
Competitive Pay Rates! Starting rate - $33.32/hour
40 hours a week, not flat rate
OT as needed over 40 hours
Full Benefits: Medical, Vision, Dental, Life, Supplementals (STD, LTD, FSA, AD&D, etc.) and 401K plan
PTO, Paid Vacation and Sick (accrued)
Company provided uniform
(9) Paid Holidays
Maximum Boot Allowance of $250 (per anniversary)
Quarterly Attendance Bonus - If an employee does not rceive more than (2) attendance points during the previous 12 months-earn (1) Attendance Bonus Day. Year (2) you could earn (1) Bonus Paid Time Off Day and (1) Quarterly Attendance Bonus. Also, an employee who receives no attendance points will receive a quarterly bonus of $50. Paid in 1st week of second month following the quarter.
Corporate partner discount program
Career advancement through a national company
Duties include, but are not limited to the following:
Diagnoses, examines, and investigates vehicles to determine causes of defective operation of vehicle systems and components.
Perform scheduled preventative maintenance of vehicles
Execute major and minor repairs of defective components.
Document all activities in MV's Fleet Management System.
Maintain work environment in an organized and safe condition.
Qualifications
Talent Requirements:
High school diploma or equivalent.
Combination of at least one (1) to two (2) years of apprentice level verifiable training and experience in automotive or diesel mechanics, which may include high school mechanics courses and/or a regional occupational program.
Must be able to pass a pre-employment drug screen and random drug testing.
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
#appcast
$33.3 hourly Auto-Apply 4d ago
School Bus Driver
First Student 4.7
Glen Rock, PA job
First for a reason:
At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.
Now Hiring Part Time School Bus Drivers for Glen Rock, PA
As a First Student Part Time School Bus Driver you will play a vital role in your community and the lives of the students you transport. You will be there at the start of the students' day with before-school pickup and at the end with an afternoon shift to bring students safely back home.
No experience as a bus driver is required! We're proud to train you with our industry-leading technology to help you succeed.
Your day will include:
A split shift, which means an early morning before-school pickup and an after-school drop-off with a few free hours in between.
A guaranteed shift of (4) hours per school day, no working nights or weekends unless you want to.
Additional hours gained through trips and charters when available.
School Bus Driver benefits:
$19.75/ hour starting wage
$1,500 sign on bonus*
Medical, Dental, & Vision Benefits plus 401k Retirement Savings Plans (Benefits offered may vary by location or CBA)
No experience necessary. We offer paid CDL training!
Child-Ride-Along Program - a perfect opportunity for working parents.
For our bus Driver roles, First Student encourages applications from candidates who:
Do not have a college degree or high school diploma.
Have military experience.
Are returning to the workforce or looking for a second job.
Are retirees.
Are looking to jump start a new career.
You might be a good fit if you:
Are looking for a part-time schedule.
Enjoy working with students.
Are at least 21 years old.
Have a valid driver's license for at least 3 years.
This position is subject to DOT drug testing as a safety-sensitive employee. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.
*Conditions apply; see locations for details. Bonus offer expires 1/31/26.
In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20**********47/Fair-Chance-Hiring-law-poster.pdf.
$19.8 hourly Auto-Apply 60d+ ago
Reservations Supervisor
Transdev 4.2
Transdev job in New Carrollton, MD
Transdev is looking for a Reservations Manager to join our team in New Carrollton, MD. We are seeking friendly, customer service-oriented individuals who are dedicated to safety and committed to providing the highest level of service. Transdev is proud to offer:
+ Competitive compensation package of minimum$23.00 - maximum $25.25
Benefits include:
+ Vacation: minimum of two (2) weeks
+ Sick days: 5 days
+ Holidays: 12 days; 8 standard and 4 floating
+ Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
+ Administrative Support: Assist the Reservations Manager in administrative tasks, ensuring that attendance and performance goals are met, and scheduling requirements are efficiently managed.
+ Monitoring: Monitor the performance of reservationists, working closely with the Lead Reservationists to identify and address any performance issues, ensuring compliance with policies and procedures.
+ Staff Development and Promotion: Contribute to the training, coaching, and supervision of reservationists, fostering a positive working environment and ensuring that best practices in customer service and leadership are upheld. Implement corrective actions to address performance issues and ensure adherence to standards. Play a vital role in the promotion process, providing recommendations to senior management.
+ Communication and Conflict Resolution: Maintain regular communication with the Reservations Manager and Lead Reservationists, ensuring alignment in reservations operations and addressing immediate customer-facing issues. Act as a mediator in minor employee disagreements, using active listening skills to understand and resolve conflict.
+ Scheduling Oversight: Assist in managing reservations schedules, ensuring adequate staffing levels and schedule adherence while maintaining a commitment to high-quality service.
+ Quality Assurance: Support the Reservations Department in assuring the quality of reservations operations, including monitoring and coaching reservationists to resolve performance issues.
+ Backup Support: Provide backup support to reservations duties as needed without compromising primary administrative responsibilities.
+ Continuous Improvement: Contribute to ongoing efforts to optimize reservationist operations, enhance service quality, and ensure compliance with relevant regulations and standards.
+ Meeting Participation: Attend periodic meetings with stakeholders, representing the reservations team and potentially taking the lead on meetings in the absence of the Reservations Manager.
+ Issue Escalation and Reporting: Proactively identify and escalate issues outside normal operating parameters to the Reservations Manager or appropriate parties, ensuring timely resolution and minimizing impact on service quality. Report any violations of company policies to HR for investigation.
+ Cross-departmental support: Assist other departments as needed, demonstrating flexibility and a collaborative spirit to ensure overall organizational success.
Qualifications:
+ A high school diploma or equivalent, such as GED, required.
+ Experience, Skills, and Knowledge Preferred
+ Minimum of 2 years of customer service and call center experience, with a preference for experience in an administrative or supervisory role.
+ Strong administrative, organizational, conflict resolution, and communication skills.
+ Ability to work closely with and support the Lead Reservationists in day-to-day operations.
+ Proficiency in Microsoft Office and familiarity with paratransit scheduling software.
+ Knowledge of Trapeze preferred.
Physical Requirements:
The essential functions of this position require the ability to:
+ Work is accomplished indoors in air conditioned or well-ventilated facilities
+ Sit, type, and look at a computer for extended periods (up to 6-9 hours per day)
+ Must be able to communicate effectively in person, by phone, and in written correspondence
+ Work is accomplished in an office or in a cubicle space equipped with a telephone and computer
+ Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
+ Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
+ Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please Click Here for CA Employee Privacy Policy
Job Category: Administrative / Clerical / Payroll / HR / Accounting
Job Type: Full Time
Req ID: 5971
Pay Group: QQP
Cost Center: 454
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
$23 hourly 60d+ ago
Maintenance Technician
Transdev 4.2
Transdev job in Baltimore, MD
Description Maintenance Technician A (III) Transdev in Baltimore, MD (Charm City Circulator) is seeking an experienced A-Level or B-Level Diesel Mechanic to bolster our team. This role demands expertise in diagnosing, repairing, and maintaining diesel engines across various vehicles and equipment. As a Diesel Mechanic, you'll play a crucial role in ensuring safety, efficiency, and longevity for our diesel-powered assets. Transdev is proud to offer: Position Subject to Collective Bargaining Agreement:
$37.75 - $40.00 (Union Collective Bargaining Agreement Payscale)
Starting pay $37.75 with progression to $40.00 over 3 years.
Benefits include:
Vacation: up to 14 days per year
Paid Sick Leave: 8 hrs monthly full-time employees/ 5 hrs monthly part- time employees; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays.
Company paid ASE testing, training materials, and tool reimbursement
Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities:
Conduct diagnostic tests to identify issues and determine necessary repairs on diesel engines.
Perform routine maintenance tasks to prevent breakdowns and optimize performance.
Collaborate with team members to ensure efficient and accurate repairs
Complete preventative maintenance (PMs), safety inspections, and annual maintenance inspections.
Lead diagnostic tests to accurately identify complex issues and determine comprehensive repair strategies for diesel engines.
Perform advanced troubleshooting and repair tasks on diesel engines, including overhauling and rebuilding components to required specifications.
Provide guidance and mentorship to junior technicians, assisting them in developing their skills and knowledge.
Other duties as required.
Qualifications:
5 years of experience as a Diesel Mechanic.
Commercial Driver's License preferred; Passenger endorsement encouraged
ASE certifications required; ASE certification program provided.
Mechanic's Tool Set
Must be able to work shifts or flexible work schedules as needed.
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:The essential functions of this position require the ability to:
Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.
Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected] Drug-free workplace:Transdev maintains a drug-free workplace. Applicants must:
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please Click Here for CA Employee Privacy Policy
$37.8-40 hourly Auto-Apply 60d+ ago
General Manager
Mv Transportation 4.5
Baltimore, MD job
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.
Responsibilities
MV Transportation is seeking a General Manager who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.
Job Responsibilities:
Effectively manage customer relations through both direct contact and outreach programs.
Identify, select, train and mentor location staff.
Effectively and frequently communicate with location staff and support team members.
Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements.
Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
Maintain client contact routinely to meet or exceed expectations.
Conduct periodic departmental audits.
Daily, weekly and monthly review of key operational metrics.
Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations.
Implement, promote and adhere to company policies and procedures.
Interact with bridges committee to effectuate positive changes to policies, procedures and programs.
Participate in location(s) labor and employee relations activities.
Provide insight and information to support location(s) contract renewals.
Create and present location(s) annual budget.
Qualifications
Talent Requirements:
College degree or equivalent business management experience.
Management experience required.
Must have a minimum of (5) five years of comprehensive experience in operations management and a combination of (7) seven years of management or supervisory experience in a transit environment.
Airport experience preferred.
Must have labor/union(s) negations/expenses expertise.
Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.
Additional duties/responsibilities based upon individual contract requirements.
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employm
ent.
#appcast
$53k-85k yearly est. Auto-Apply 60d+ ago
Lot Attendant - MTA Baltimore Sisson/Lombard
Transdev 4.2
Transdev job in Baltimore, MD
Description Lot Attendant Transdev in Baltimore, MD is seeking a Lot Attendant to provide operational oversight, day-to-day management, and assist drivers in safe route operation. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: Amalgamated Transit Union (ATU) Local 1764 CBA Position: Lot AttendantPosition Subject to Collective Bargaining Agreement:
$23.00 - $23.69 (Union Collective Bargaining Agreement Payscale)
Starting pay $23.00 with progression to $23.69 over 1 years.
Benefits include:
Vacation: up to 14 days per year
Paid Sick Leave: 8 hours monthly full-time employees; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities:
Maintain the cleanliness of fleet vehicles - interior and exterior
Move vehicles in building and lot, and deliver vehicles to locations and fuel & inspection stations
Maintain vehicle mileage records
Building supplies inventory
Clean and maintain building interior and exterior
Other duties as required.
Qualifications:
High School Diploma or equivalent
Valid driver's license
Ability to learn and perfect maintenance skills
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
Must be able to work shifts or flexible work schedules as needed.
The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
Work environment will be a combination of both indoors and outdoors.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]Drug-free workplace:Transdev maintains a drug-free workplace. Applicants must:
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally
protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please Click
Here
for CA Employee Privacy Policy
$23-23.7 hourly Auto-Apply 10d ago
Night Shift Service Writer
Transdev 4.2
Transdev job in Rockville, MD
Description We Are Hiring for a Night Shift Service Writer in Rockville, Maryland! Our Service Writers ensure efficient vehicle maintenance scheduling and manage orders. Transdev is proud to offer:
Competitive compensation package of minimum $20.00 - Maximum $27.00
Benefits include:
Vacation: minimum of two (2) weeks
Sick days: 5 days
Holidays: 12 days; 8 standard and 4 floating
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Responsibilities:
Open and close work orders requests.
Run and review reports as needed.
Answers shop telephones and schedule repair appointments.
Maintain vehicle information files.
Take road call information and dispatch mechanics or outside service.
Arrange pick-up of outside repairs.
Requirements:
High school diploma or equivalent
Previous vehicle maintenance administrative experience preferred.
Strong data entry skills.
Computer literate with an advanced working knowledge of Microsoft Office.
Physical Requirements:
The essential functions of this position require the ability to:
Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.
Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
Push and pull objects, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]Drug-free workplace:Transdev maintains a drug-free workplace. Applicants must:
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please
Click Here
for CA Employee Privacy Policy.
$20 hourly Auto-Apply 5d ago
Second Shift Vehicle Prep Technician
Transdev 4.2
Transdev job in Rockville, MD
Description We're hiring for a Second Shift Vehicle Prep Technician in Rockville, MD at Montgomery County Police Department!We are looking for an individual that understands the automotive electrical system and that knows how to work on vehicles. As a Vehicle Prep Technician your primary responsibilities will be building police cars. This includes installing, repairing, testing, and removing 12-volt law enforcement vehicle equipment, including, but not limited to light bars, flashers, sirens, video cameras, laptops, printers, consoles, transport partitions, radios, speakers, antennas, routers, and more. For this position automotive or marine 12v experience is a plus. Transdev Fleet Services works on police, public safety and other vehicles for both local and federal accounts. The Installer must be able to perform physically demanding tasks that may require accessing confined spaces to modify the vehicles to the client's requirements. Operating Monday- Friday. Some weekend work may be applicable for large projects. Transdev is proud to offer:
Competitive compensation package of minimum $28.00 - Maximum $30.00
Night shift differential
Benefits include:
Vacation: minimum of two (2) weeks
Sick days: 5 days
Holidays: 12 days; 8 standard and 4 floating
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Company paid ASE testing and training materials.
Requirements:
Minimum of 2 years of experience is desired but not required.
Knowledge of vehicle wiring
Able to identify electrical circuits.
Experience w/ installation of emergency lighting desired but not required.
Able to communicate well with others.
Able to work on and see small objects.
Good hearing and color vision
Be prompt and prepared to work.
Emergency Vehicle Technician (EVT) Certification is desired, but not required.
Ensure vehicles are maintained and safe for our customers by performing limited repairs & troubleshooting of low & high voltage electrical systems with minimal supervision.
Please note that our position as a Vehicle Prep Technician may also be labeled as a:
Emergency Vehicle Technician
Emergency Vehicle Tech
Emergency Vehicle Installation
Police Vehicle Technician
Police Vehicle Tech
Police Vehicle Installer
Police Vehicle Installation
Police Car Technician
Police Car Tech
Police Car Installer
Police Car Installation
Qualifications:
ASE certifications required; ASE certification program provided.
Mechanic's Tool Set
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
The essential functions of this position require the ability to:
Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.
Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
Push and pull objects, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected] Drug-free workplace:Transdev maintains a drug-free workplace. Applicants must:
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please
Click Here
for CA Employee Privacy Policy.
$28 hourly Auto-Apply 59d ago
Operations Manager, Call Center
Transdev Services, Inc. 4.2
Transdev Services, Inc. job in Arlington, VA
Description Operations ManagerThe Operations Manager reports directly to the General Manager in fulfilling daily operations including but not limited to route supervision, staff and operator supervision, effective communication with internal and external customers and coaching employees for optimal performance, managing the entire operation in the absence of the General Manager, complying with all Company policies and managing the operation within the budgetary plan for the location. This position is based in Arlington, Virginia in supporting the Arlington Star Call Center.Transdev is proud to offer:
Competitive compensation package of minimum $57,000 - maximum $64,000
Benefits include:
Vacation: minimum of two (2) weeks
Sick days: 5 days
Holidays: 12 days; 8 standard and 4 floating
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy Key Responsibilities:
Supervises daily activities of all customer service representatives and scheduler personnel.
Track, compile and analyze performance; handle interdepartmental issues; resolve employee issues; improve processes and route scheduling.
Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.
Assists in accident/incident investigation, including any needed on-site assistance and support to safety and training personnel.
Coordinates with the safety and training department to ensure all safety goals and directives are met.
Other duties as required.
Qualifications:
High school diploma required, associate's degree preferred.
3 or more years of relevant transit supervisory experience required
Thorough knowledge of transit system regulations and operations.
Working knowledge and proficiency with Microsoft Word, Excel, and relevant database programs
Good written and oral communication skills
Ability to organize and perform work efficiently, strong attention to detail
Ability to work effectively with labor; may include labor grievances and negotiations.
Must be able to work shifts or flexible work schedules as needed.
Subject to a DOT drug testing and physical, if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements: The essential functions of this position require the ability to:
Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
Push and pull objects up to 25 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
You may also be required to work outside in different weather conditions.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
$57k-64k yearly Auto-Apply 60d+ ago
Dispatch Supervisor Assistant
Transdev Services, Inc. 4.2
Transdev Services, Inc. job in New Carrollton, MD
Description Transdev in Washington, DC area is hiring a Dispatch Supervisor Assistant. This position assists the Dispatch Supervisor with administrative tasks and customer engagement to ensure that Transdev is meeting and exceeding our operational goals in dispatch and providing outstanding customer service. Transdev is proud to offer: Position Subject to Collective Bargaining Agreement:
$20.00 - $25.56 (Union Collective Bargaining Agreement Pay Scale)
Starting pay $20.00 with progression to 25.56 over 5 years.
Benefits include:
Vacation, sick leave, medical, dental, vision, life insurance, 401k retirement, company holiday. Available after 90 calendar days of employment for full-time employees.
Benefits may vary depending on location policy. Key Responsibilities:
Staff Development: Support the dispatch supervisors by fostering a positive working environment. Ensure that best practices in customer service and leadership are upheld.
Communication and Conflict Resolution: Maintain regular communication with the Dispatchers and Dispatch Supervisors to ensure customer issues and requests are addressed promptly and acceptably
Scheduling Assistance: Assist Dispatchers and Dispatch Supervisors in monitoring and addressing same day schedule adherence by working directly with customers via phone, chat and text to provide accurate ride information; identify and reschedule passengers who are a good fit for alternative transportation services. Ensure that passenger trips are correctly recorded and updated in Trapeze and communicated to the alternative vendors.
Backup Support: Provide backup support for dispatch duties as needed without compromising primary administrative responsibilities.
Issue Escalation and Reporting: Proactively identify and escalate issues outside normal operating parameters to Dispatch Supervisors, ensuring timely resolution and minimizing impact on service quality.
Cross-Departmental Support: Assist other departments as needed, demonstrating flexibility and a collaborative spirit to ensure overall organizational success.
Other duties as required.
Qualifications:
Experience in dispatch and/or reservations.
Strong administrative, organizational, conflict resolution, and communication skills.
Ability to work closely with, and support both the Dispatch Supervisors and the Dispatcher sin day-to-day operations.
Proficiency in Microsoft Office and familiarity with paratransit operations.
Ability to communicate clearly and concisely both verbally and written form
Ability to work effectively and harmoniously in pressure situations with fellow employees, supervisors, dispatchers, and bus operators to attain the best possible transit service for customers.
Knowledge of Trapeze preferred
Ability to operate standard office machines including but not limited to copy machine, printers, scanner, computer, telephones.
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason
Physical Requirements:The essential functions of this position require the ability to:
Work is accomplished indoors in air conditioned or well-ventilated facilities
Sit, type, and look at a computer for extended periods (up to 6-9 hours per day)
Must be able to communicate effectively in person, by phone, and in written correspondence
Work is accomplished in an office or in a cubicle space equipped with a telephone and computer
Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]Drug-free workplace:Transdev maintains a drug-free workplace. Applicants must:
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please Click
Here
for CA Employee Privacy Policy