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Transdev Services, Inc. jobs in Redwood City, CA

- 137 jobs
  • Microtransit Operator / Class B with Pass Endorsement

    Transdev 4.2company rating

    Transdev job in Redwood City, CA

    Driver We are currently on the lookout for an experienced Bus Driver to join our elite team in Redwood City, CA. As a key member, you will be entrusted with ensuring safe and comfortable transportation for our passengers, while upholding the highest standards of professionalism and customer service. Transdev is proud to offer: Non-CBA Position: + Competitive compensation package of minimum $25.70-maximum $28.08 Benefits include: + Vacation: minimum of two (2) weeks + Sick days: 5 days + Holidays: 8 standard + Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: + Safety-Focused Operations: Execute flawless operations by meticulously following designated routes and schedules, while adhering to stringent safety protocols and traffic regulations. + Passenger Care: Exhibit exceptional care and assistance towards passengers, ensuring smooth boarding, comfortable rides, and timely disembarkation for all. + Vehicle Vigilance: Champion vehicle safety through comprehensive pre-trip and post-trip inspections, + promptly reporting any maintenance issues and maintaining the highest standards of cleanliness and safety equipment readiness. + Adherence to Protocols: Uphold company policies and procedures rigorously, encompassing seat belt enforcement, emergency response preparedness, and compliance with regulatory mandates. + Other duties as required Qualifications: + 21 years or older + Valid CDL Class A or B with passenger and airbrake endorsement + Minimum 3 years of driving experience (personal or professional) + Excellent communication & customer service skills. + Must be able to work shifts or flexible work schedules as needed. + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: The essential functions of this position require the ability to: + Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations. + Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces + Push and pull objects up to 20 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level + Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Driver/Operator - Bus, Paratransit, Taxi, Limo, Shuttle Job Type: Full Time Req ID: 2756 Pay Group: 28E Cost Center: 345 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
    $25.7 hourly 60d+ ago
  • Reservationist

    Transdev 4.2company rating

    Transdev job in Concord, CA

    Transdev is actively seeking a transportation dispatcher for their Paratransit service in the Concord locations. We are looking for qualified dispatchers who can provide excellent customer service to both our passengers and our drivers. Join Transdev and become a part of the largest private-sector operator of transportation in North America one that cares about its employees, passengers and the communities they serve. Position Subject to Collective Bargaining Agreement: + $19.60 - $23.89 (Union Collective Bargaining Agreement Payscale) + Starting pay $19.60 with progression to $23.89 over 5 years. Benefits include: + Vacation: up to 14 days per year + Sick days: 5 days + Holidays: 8 days; 6 standard and 2 floating + Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Responsibilities + Answers customer calls and inputs all customer trip requests using a computerized scheduling system. + Provides accurate responses to callers' questions about schedules, trips and other questions using information made available to the agent + Accurately schedules trips through specialized software, in accordance with Americans with Disabilities Act (ADA) provisions and company requirements; determine if trip is to be scheduled by pick up time or by arrival/appointment time; inform customers accordingly + Provides transit information to passengers; providing friendly, professional customer service interaction; answers calls from clients and schedule services + Monitor call wait time, and number of calls in queue; efficiently address customers' needs so other customers can be helped + Enters new customer information or changes into the system. + Follows rules and regulations of the Company; follows instructions of management and supervisors + Adheres to all regulations related to the Americans with Disabilities Act (ADA) + Maintains confidentiality of passengers' information + Maintains a clean and well-organized work area Qualifications Education, Licensing, and Certifications: + High school diploma or equivalent, such as GED, required Experience: + One to two years of dispatch and/or customer service experience preferred Skills and Knowledge Required: + Ability to organize logical and efficient schedules and routes and adapt to changes + Ability to read, comprehend and understand a map + Ability to read, understand, and interpret transit system operating rules, regulations, policies, phases and routes + Ability to assist handicapped passengers when needed + Working knowledge and proficiency with Microsoft Word, Excel and PowerPoint programs + Strong written and oral communication skills + Clear speech and pleasant phone demeanor + Ability to use a multi-line phone system and handle multiple tasks concurrently + Ability to interact professionally with internal and external customers on all levels and be able to work well with diverse groups + Will be cross trained as Reservations for coverage purposes Physical Requirements: + Must be able to work shifts or flexible work schedules as needed. + Majority of work is accomplished indoors and in air conditioned or well-ventilated facilities + Majority of work is accomplished in an office or in a cubicle space equipped with a telephone and computer. + The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ******************** Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment. For more information, please visit our website at ******************* The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status or any other classification protected by federal, state, or local law. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment. California applicants:Please Click Herefor CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 6412 Pay Group: DP0 Cost Center: 680 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at ************************* or watch an overview video.
    $19.6-23.9 hourly 60d+ ago
  • Assistant Fleet Maintenance Manager

    MV Transportation 4.5company rating

    San Leandro, CA job

    If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking an Assistant Fleet Maintenance Manager to assist the Fleet Maintenance Manager with management of the day-to-day maintenance aspects of the operation of CNG and propane vehicles. The Assistant Fleet Maintenance Manager's responsibilities will include, but not be limited to, assisting the Fleet Maintenance Manager with the oversight of maintenance personnel, the organization of the maintenance yard and various administrative duties. The Assistant Fleet Maintenance Manager shall be responsible for supervising the maintenance operation during shifts when the Fleet Maintenance Manager is not at the shop. Qualifications: Talent Requirements: Must be CDL licensed. Strong supervisory experience; must be able to supervise 30+ personnel. Must have the ability to track and control parts inventories, vendors and suppliers. Must be able to properly prioritize, implement and manage work schedules, projects and assignments. Must have the ability to manage the financial/accounting aspects of a fleet maintenance operation. Must be able to communicate effectively with all levels of staff in written and oral formats. Must have computer skills including word processing, spreadsheets and Microsoft Outlook. Must have technical competence with light/medium/Heavy duty vehicle repair and preventive maintenance. Must display initiative, professionalism, candor and tact at all times. Must have a minimum of three (3) years fleet/vehicle maintenance supervision experience. ASE Certified for truck/transit preferred. Diesel experience required. Starting salary range: $80,000 - $95,000 MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast
    $80k-95k yearly 11h ago
  • Mechanic Level C

    MV Transportation 4.5company rating

    San Francisco, CA job

    If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities: Let MV Transportation expand your toolbox! Do you want a stable career with great and steady pay, a set schedule, and outstanding benefits?! Would you like to work with a company that invests in your growth? Then join the MV Transportation team. Start on the path in under 5 minutes by reading the job description and submitting your application. MV Transportation is now hiring experienced Mechanics in your area! Who You Are: As a Mechanic, you will perform preventative maintenance, diagnosis, service and repair of steering, suspension, brakes, engines, transmissions, differentials, electrical, wheelchair lifts, and air conditioning systems. Successful applicants must be able to work safely, perform part analysis on damaged parts and assist in inventory control or other duties, as necessary. What's in it for YOU: Competitive Pay Rates! 40 hours a week, not flat rate OT as needed over 40 hours Full Benefits: Medical, Vision, Dental, and 401K plan Paid vacation Company provided uniform Corporate partner discount program Career advancement through a national company Duties include, but are not limited to the following: Diagnoses, examines, and investigates vehicles to determine causes of defective operation of vehicle systems and components. Perform scheduled preventative maintenance of vehicles Execute major and minor repairs of defective components. Document all activities in MV's Fleet Management System. Maintain work environment in an organized and safe condition. Qualifications: Talent Requirements: High school diploma or equivalent. Combination of at least one (1) to two (2) years of apprentice level verifiable training and experience in automotive or diesel mechanics, which may include high school mechanics courses and/or a regional occupational program. Must be able to pass a pre-employment drug screen and random drug testing. Starting pay rate: $36.96/hour MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast
    $37 hourly 11h ago
  • Retail Merchandiser California

    Vallejo, Ca 3.5company rating

    Vallejo, CA job

    Job Description Retail Merchandiser SPAR is growing and we are expanding our Part Time Retail Merchandiser team in your area. As a SPAR Merchandiser, know that you are with the leaders in the business that provides the best support in the industry. Most of the merchandising work performed for our clients is set around a client's window of time rather than specific hours, allowing you enjoy a flexible schedule. As a Merchandiser, you can service various products, conduct resets, product cut-ins, returns, POP placement and other general merchandising activities. We have available part-time, on-going work servicing a wide-variety of clients/retailers for weekly, bi-weekly, and monthly visits. Come join the best in the merchandising business, APPLY TODAY! What We Offer: Competitive Pay DailyPay - work today get paid tomorrow Flexible work hours Training and Career Advancement Ability to increase hours if available What You'll Do: Meet with Site or Department Manager (as applicable) to review the objectives of your service call Locate the displays Remove old product from displays Complete Full Inventory/scanning Validate the product stocking, merchandising and display systems using planograms. Maintain quality results by following and enforcing standards. Possibly Traveling from store to store, managing setup, display of Merchandise, or current promotions. Complete call form and upload photos taken Qualifications: Merchandising and/or retail experience Available weekday daytime hours Able to understand plan-o-grams Able to carry and lift up to 40 lbs. repeatedly Able to bend, stoop and stand for extended periods Internet access with an active email address Android or iOS smart phone and/or tablet for wireless reporting Report client work completions on the same day as service Reliable transportation, some travel involved SPAR has more than 50 years of experience in retail and consumer goods serving some of the world's best companies. We offer end-to-end services to make sure our client's product is available and presented in the most compelling way. We focus on our client's return on investment (ROI) by applying our unique software solutions, experienced resources and a passion for results. SPAR provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SPAR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SPAR expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SPAR's employees to perform their job duties may result in discipline up to and including discharge.
    $32k-39k yearly est. 23d ago
  • Monitor/Aide

    First Student Inc. 4.7company rating

    Belmont, CA job

    First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. Now Hiring Monitor/Aide! At First Student, our Monitors/Aides are a constant reflection of our company's commitment to safety and customer service. The Monitor/Aide is responsible for providing operational oversight, day-to-day management, and assists drivers in safe operation of routes. At First Student, we are proud to offer: * $18.50/ Hour * 2 Hours per shift guaranteed! * 4 hours per day * Tremendous Career Advancement Opportunities due to a strong presence across North America * Positive and rewarding work environment Monitor/Aide Responsibilities: * Knows the route and remains alert to monitor the welfare of passengers while in route * Communicates behavior problems and conditions of various stops with the driver * Assists in pre-trip and post-trip inspections of the bus * Assists students in the loading and unloading process * Cooperates and communicates with school personnel, students, and parents * Attends all safety and training meetings * Conducts emergency evacuation from the bus, including use of exiting by emergency door * Opens and closes service doors and moves up and down steps multiple times daily * Cleans the inside of the bus * Assists driver when necessary to safely direct the vehicle backwards Monitor/Aide Required Experience and Skills: * Good verbal communication skills * Attention to detail * Early morning availability * Judgement/problem solving skills * Ability to manage high degrees of stress First Student's commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you'll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, you'll also enjoy security, a brilliant future, and excellent training. Apply today to join our team! In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20**********47/Fair-Chance-Hiring-law-poster.pdf.
    $18.5 hourly Auto-Apply 18d ago
  • HR People Operations Specialist

    Transdev Services, Inc. 4.2company rating

    Transdev Services, Inc. job in San Francisco, CA

    Description Overview: The People Operations & Systems Specialist plays a critical role in supporting and executing a broad range of HR functions across the employee lifecycle. Reporting to the Human Resources Manager, this individual will lead key initiatives in HR systems management, data integrity, employee engagement, and compliance.With a strong foundation in HR operations and technology, the HR Generalist will manage HRIS processes, ensure data accuracy, support leave and benefits administration, and help interpret and apply HR policies. In addition, they will take ownership of employee engagement programming-driving culture, communications, and retention strategies that align with business objectives.The ideal candidate is highly organized, proactive, and tech-savvy, with a passion for creating a positive employee experience through data-informed decisions, cross-functional collaboration, and exceptional service delivery Transdev is proud to offer: • Competitive compensation package of minimum $70,000 - maximum $85,000 Benefits include: • Vacation: minimum of two (2) weeks • Sick days: 5 days • Holidays: 6 days • Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Responsibilities: HR Operations, Compliance & Program Management Lead, manage, and continuously improve HR programs related to compensation, benefits, leave administration, employee relations, and performance management, ensuring alignment with business objectives and compliance requirements. Oversee the planning, execution, and lifecycle management of HR initiatives, including system rollouts, engagement campaigns, and compliance-related programs, applying project management tools and methodologies as needed. Ensure consistent application and communication of company policies and procedures; assist in interpreting, updating, and implementing the employee handbook and other policy documents. Monitor and manage HR program effectiveness through regular audits, stakeholder feedback, and data analysis, recommending improvements to increase efficiency and impact. Administer employee leaves and accommodations in accordance with federal, state, and local regulations; maintain accurate internal records, and lead internal reviews to ensure data integrity and compliance. Collaborate cross-functionally with HR partners, department leaders, and external vendors to drive successful execution of HR programs, track deliverables, and ensure stakeholder alignment. HRIS & Data Integrity Serve as a systems expert, managing and maintaining data accuracy in the HRIS (ADP Enterprise or similar), including entries for new hires, terminations, pay changes, and personal information updates. Audit HRIS data for consistency and compliance with federal, state, and local labor laws. Coordinate system integrations and partner with IT, Finance, and Payroll to ensure seamless data flow and integrity across platforms. People Analytics & Reporting Develop, maintain, and analyze HR metrics and dashboards to inform workforce planning, engagement, turnover, leave trends, and compensation analytics. Deliver insights and recommendations based on data to HR leadership and department heads. Employee Engagement & Internal Communications Design and deliver multi-channel employee communication strategies to enhance engagement, culture, and alignment with business goals. Plan and execute events, campaigns, and initiatives that foster a positive, inclusive, and motivated work environment. Adapt engagement programs based on employee feedback and business needs. Employee Relations & Support Act as a key point of contact for employees and leaders for HR-related inquiries and problem resolution, escalating complex issues as needed. Provide guidance on personnel policies, leave administration, and workplace practices in a responsive and professional manner. Payroll & Coordination Partner with payroll and finance to ensure accurate and timely processing of payroll-related transactions. Prepare payroll entries, audit payroll data, and generate standard and custom reports (e.g., overtime, headcount, leave balances, retirement contributions). Leadership & Projects Lead or participate in cross-functional HR projects that improve processes, systems, and employee experience. Coach and support junior HR team members, demonstrating a commitment to developing internal HR capabilities. All other duties as assigned Required Education and Experience: Bachelor's degree in Human Resources, Business Administration, or related field. Strong data analysis and reporting skills; proficiency in Excel, HR dashboards, and report writing. Demonstrated knowledge of HR compliance (FMLA, ADA, EEO, etc.) and best practices. Excellent interpersonal, organizational, and communication skills. Proven ability to manage multiple priorities while maintaining a high level of attention to detail. Experience managing or mentoring HR staff preferred. Required Knowledge Skills and Abilities (KSAs): In-depth knowledge of local, state, and federal employment laws, including compliance with city- and county-specific ordinances. Strong analytical and systems-thinking skills, with demonstrated experience leveraging HRIS and data tools to support decision-making and process improvement. Exceptional written and verbal communication skills, with the ability to translate complex HR information into clear, engaging messages across multiple channels. Highly organized, detail-oriented, and able to manage multiple priorities with agility in a fast-paced, dynamic environment. Comfortable working independently and collaboratively across cross-functional teams, with a strong sense of ownership and accountability. Demonstrated ability to maintain confidentiality, exercise discretion, and apply sound judgment in sensitive and complex situations. Proactive, self-starter with a bias for action and a commitment to delivering high-quality work under tight deadlines. Proven success in leading or supporting employee engagement strategies, analyzing feedback and sentiment, and developing programs that drive a positive workplace culture. Proficiency in managing high-volume communications and internal campaigns using G Suite (Docs, Sheets, Slides, Forms) or comparable platforms. Experience planning and executing employee programs, events, or initiatives that foster engagement and collaboration. Physical Requirements: Must be able to work shifts or flexible work schedules as needed. The majority of work is performed indoors in a professional office environment with appropriate climate control and standard amenities. Required to work in-person on-site Duties are primarily sedentary and involve extended periods of sitting, typing, and computer use (approximately 90-95%). Must be able to operate a computer, telephone, and other standard office equipment as needed. Occasional movement such as walking, reaching, or bending may be required to retrieve files, attend meetings, or support onsite events. May be required to lift or carry office materials or equipment weighing up to 25 pounds occasionally. Vision requirements include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus for computer work and data analysis. Reasonable accommodations will be provided, in accordance with the Americans with Disabilities Act (ADA), to enable individuals with disabilities to perform essential job functions. Pre-Employment Requirements: All candidates must successfully complete a pre-employment background check and drug screening in accordance with company policy. This position is considered non-safety sensitive; however, employees may be subject to random drug screening if required by project or client standards. Transdev is a Drug-Free Workplace and complies with all applicable laws regarding substance screening and workplace safety. Ongoing background monitoring may be conducted based on legal and contractual obligations unless prohibited by state law. Qualified applicants with criminal histories will be considered in a manner consistent with all applicable federal, state, and local regulations. If the position includes occasional travel or on-site responsibilities, a valid driver's license and an acceptable driving record may be required. Applicants must be legally authorized to work in the United States without current or future employer-sponsored visa assistance, as per USCIS guidelines. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please review here: ********************************************************* for CA Employee Privacy Policy.
    $70k-85k yearly Auto-Apply 46d ago
  • Safety and Training Manager

    Transdev 4.2company rating

    Transdev job in Vallejo, CA

    About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their fleets, and deliver on mobility solutions. In the U.S., Transdev employs a team of 32,000 across 400 locations and maintains more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 101,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ We are Now Hiring a Safety Manager in City, State! The Safety Manager ensures compliance with federal, state, and local regulations as well as ensuring compliance with company safety requirements. Responsible for continuous leadership, recruitment and training of operator candidates. Promotes strong leadership and influences positive employee morale throughout the location. Transdev is proud to offer: + Competitive salary ranges 75k-88k a year, based on experience. + Attractive benefits package, including 401(k) with company contribution, medical, dental and vision + Paid time off & vacation Responsibilities: + Provides behind-the-wheel instruction according to corporate and client specifications in all aspects of vehicle operation and passenger transportation, including defensive driving, service area familiarization, passenger loading, unloading and securement. + Conducts classroom training in accordance with corporate and location requirements. + Ensure all safety manuals, programs, policies, and procedures are current and meet the needs of the location. + Document all training activities and ensure accurate completion of all training-related employee records. + Establish a relationship with client and corporate personnel to identify additional training needs, resources, and opportunities. + Prepares and conducts monthly safety meetings. + Maintains an adequate and complete employee filing system and participates in audits and inspections to meet client and corporate expectations. + Directs the location drug & alcohol program to include random drug testing and ensures all files are updated to pass regular audits. + Manages the injury prevention program to reduce the number of workplace injuries. + Conducts accident investigation using root-cause analysis and assigns employee re-training as required. + Responsible for maintaining/posting OSHA log. + Conducts road observations to evaluate operator safety, customer service, and systematic knowledge of the service. + Provides coaching and re-training as required on Drive Cam. + Respond to customer comments related to the service. Qualifications: + The Ideal candidate will have a minimum of (3) years' experience in the passenger transportation industry. + Experience in location safety management and/or operations management. + Federal drug and alcohol testing protocols. + State and federal DOT standards. + Providing quality training, including the creation and management of training materials. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please ******************************************* The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please review here: ******************************************************************************************************************** for CA Employee Privacy Policy. Job Category: Safety & Training Job Type: Full Time Req ID: 6729 Pay Group: 7XY Cost Center: 590 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
    $78k-108k yearly est. 31d ago
  • Operations Manager

    Mv Transportation 4.5company rating

    Pinole, CA job

    If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking an Operations Manager will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures. The Operations Manager is primarily responsible for but not limited to: Effectively manage on-time performance and driver availability. Effectively manage all call center functions. Effectively manage customer relations through both direct contact and outreach programs. Identify, select, train and mentor location staff. Effectively and frequently communicate with location staff and support team members. Assist in overseeing safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements. Contributes to maintain the safety culture of the division. Maintain client contact routinely to meet or exceed expectations. Assist with conducting periodic departmental audits. Daily, weekly and monthly review of key operational metrics. Implement, promote and adhere to company policies and procedures. Participates in location labor and employee relations activities. Qualifications Talent Requirements: Must have at least five (5) years of management experience in a similar sized multi-mode (fixed route, commuter and paratransit) environment. The ideal candidate would have experience in scheduling and personnel management and training. Must be able to work independently and have strong written and verbal skills. Knowledge of the contractual obligations is a must to perform this job correctly. Knowledge of company policy assures that the field operator is using consistent measures to assess a drivers' activity. Trapeze experience preferred. Transtrack experience is preferred. Experience in working in a Union environment. Experience managing fast paced environment. Starting salary range: $80,000 - $94,000 MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast
    $80k-94k yearly Auto-Apply 60d+ ago
  • Safety Trainer

    Mv Transportation 4.5company rating

    South San Francisco, CA job

    If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Safety Trainer who is responsible for the training and monitoring of new vehicle operators and is properly certified in the required techniques to ensure each new operator is as safe and prepared as possible. The Safety Trainer instructs operators on all policies and procedures, complying with Supplier guidelines, and is responsible for monitoring and evaluating all trainees as they progress through Supplier's safety training programs. The Safety Trainer also conducts follow-up ride-checks throughout the new team member's probationary period. Job Responsibilities: Manage new hire and veteran operator training programs to ensure that all operators receive the minimum initial training and that all employees receive required annual and on-going training. Provide and/or manage classroom and behind the wheel instruction according to corporate and client specifications in all aspects of vehicle operation in the course of passenger transportation, including defensive driving, service area familiarization, passenger loading, unloading and securement, proper manifest documentation, use of on-board equipment, accident and emergency procedures, dispatch and radio communications, and passenger sensitivity. Provide and/or manage monthly or annual ongoing/refresher training in topics relevant to the service and service area and in a timely manner. Respond to and/or provide for trained staff response to operator accidents and incidents, ensuring appropriate collection of information, documentation of events, and reporting per company and client policy. Ensure complete and accurate documentation of all training activities and accurate completion of all training related employee records. Establish relationships with key client agency personnel to identify additional training needs, resources and opportunities. Conduct regular audits of employee training files and vehicle maintenance files and conduct regular facility safety audits ensuring compliance with OSHA and EPA regulations and related corporate policies. Ensure that all project training materials are up to date, that necessary supplies are available and that inventories are secured and kept up to date. Maybe required to perform road observations and training follow-up out in the field when not assigned to classroom duties. Other duties as assigned by the division Safety Manager. Qualifications Talent Requirements: Three (3) years of full-time experience as a Bus Operator or employment with comparable agency with transit experience. Previous passenger transportation in current project or similar environment required. Excellent safety and service record. High School diploma and or equivalent. Must have excellent communication skills (oral and written). Transit System Bus operations, division rules and regulations, pre-trip inspection, routes, and schedules. Safety rules and regulations applicable to bus operations including CDL rules, vehicle traffic laws and regulations. Knowledge of American with Disabilities Act guidelines. Proper bus safety and maintenance inspections procedures. Knowledge of local training program and local operation. Familiarization with service area. Knowledge of project specific vehicles, components, and data/communications systems. Knowledge of State and Federal regulations and corporate safety programs and policies. Ability to read, write and speak English. Ability to communicate effectively and work with all departments. Ability to work independently and objectively. Strong organizational skills. Ability to effectively delegate tasks and provide appropriate supervision and follow up to department staff. Familiar with windows-based computer operating systems and Microsoft Office packages. Strong analytical skills. Starting pay rate: $37.48/hour MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast
    $37.5 hourly Auto-Apply 27d ago
  • Operations Supervisor - TAS

    Transdev 4.2company rating

    Transdev job in San Francisco, CA

    Overview:Our employees at Transdev have the unique opportunity to operate in significant Autonomous Vehicle provider facilities, where they are at the forefront of innovation in autonomous vehicle technology. Collaborating closely with industry leaders, our team benefits from a dynamic, cutting-edge work environment. This partnership allows us to leverage the latest advancements in technology and contribute to the future of transportation. If you are passionate about transforming mobility and thriving in a collaborative setting, join us and be part of this exciting journey! Autonomous vehicles are the cornerstone of a rapidly changing mobility landscape. Transdev is at the forefront of autonomous vehicle (AV) technology, capitalizing on decades of management and operational expertise. We are developing and deploying AV solutions to help solve mobility challenges for cities, towns, and communities in North America and around the world. Our goal is to help you launch autonomous operations that blend seamlessly with existing mobility options, expand connections within communities and enhance the footprint of public transit. ************************************************************** Transdev is proud to offer: * Competitive compensation package of minimum $89,440 - maximum $110,240 Benefits include: * Vacation: minimum of two (2) weeks * Sick days: 5 days * Holidays: 6 days * Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. The above listed benefits are the Corporate office policy. Benefits vary by location Key Responsibilities: + Maintain Transdev's high standard of safety, inside and outside of the vehicle + Operate with safety as the primary goal + Be the deputy for technology by communicating courteously always with management, engineers, and the public + Responds to system emergencies; investigates and completes accident reports, incidents, and customer complaints + Public/Customer facing management and leadership of hourly workforce + Field work and on the road operations with workforce are required to dispatch, respond, and troubleshoot + Strategic planning and forecasting to meet client demands + Results driven and capable of translating TAS and client deliverables, KPI and metrics to daily performance + Responds to system emergencies; investigates and completes accident reports, incidents, and customer complaints + Assist team members with payroll, interpersonal issues, and career development + Communicate announcements to the team and lead debriefs with safety messages at the forefront + Support the Client's operations leadership team in daily operations management of dispatch, including mission assignment, leading meetings, and communicating with internal and external stakeholders + Coordinate, monitor and supervise the activities of subordinates. Informs other management personnel regarding operational/personnel problems as appropriate and offer ideas towards resolution + Ensures compliance throughout the division to global process standards and works on continuous improvement initiatives + Respond to service problems and investigate and respond to unsafe location/situation reports make recommendations and/or change to resolve the unsafe situation + Develop and schedule program work plan in accordance with specifications in conjunction with the Client's staff; oversee daily operations and coordinates activities of program; determines priorities + Maintain high degree of confidentiality of all information + Application of policies, procedures, and standards throughout includes taking personal responsibility for the safety of self and others during testing + All other duties as required Required Education and Experience: + High School Diploma or GED + Bachelor's Degree from an accredited university preferred or 2 or more years Operations experience in leading teams + Degree in Engineering, Operations, or related field - preferred Required Knowledge Skills and Abilities (KSAs): + Proficiency with using a touchscreen smartphone (Android preferred by not required). + Ability to use a computer to generate reports and schedules + Ability to read, understand, and interpret system operating rules, regulations, policies, phases and routes + Good written and oral communication skills + Ability to organize and perform work efficiently; strong attention to details + An awareness and willingness to use Operational Excellence tools and techniques + Excellent written and verbal communication skills; ability to communicate effectively to a large group of drivers + Experience with performance metrics and process improvement + Ability to work for different managers + Proven track record of meeting or exceeding of department performance goals + Demonstrated problem solving skills and analytical skills + Must be able to work either early mornings, evenings, and/or weekends, flexible shift if needed + Must be eager, self-starter, and demonstrate good judgment, in fast-paced, high stress environments + Punctual, reliable, and team player + Travel up to 20% of the time + Available to be on call and responsive for 24/7 operations Physical Requirements: + Regularly required to stand; walk; use hands to manipulate; handle or feel; reach with hands or arms; and talk and hear + Must be able to withstand working outdoors in inclement weather + Frequently required to sit + Occasionally required to climb or balance; stoop; kneel; crouch; or crawl and smell + Occasionally required to lift up to 45 pounds + May work in extreme heat and cold, and in damp environment with moderate noise + Remaining work is accomplished standing and walking for up to 10 hours during shifts. May be conducted in an office or in a cubicle space equipped with a telephone and computer; time is spent sitting, typing, or looking at a computer Pre-Employment Requirements: + Must be 21 years old; + All Transdev employees must satisfactorily complete a pre-employment drug screen and background check. Safety Sensitive Positions will also be subject to a physical screening + Transdev maintains a Drug Free Workplace and may require participation in a random drug screening program. + Transdev reserves the right to perform ongoing background checks for all employees except in states where this is prohibited by state law. Transdev will consider qualified applicants with criminal histories, consistent with legal requirements. + Employees must maintain an acceptable Driving Record suitable to being approved to drive as part of their regular duties. Records are monitored on an ongoing or regular basis pursuant to local state law. + Ability to qualify for an Autonomous Vehicle Tester (AVT) license in states and positions where it's required + If based in the United States, applicants must be eligible to work in the US without restrictions for any employer at any time as required by the USCIS. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Operations Management & Supervisory Job Type: Full Time Req ID: 5821 Pay Group: CAW Cost Center: 567 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
    $89.4k-110.2k yearly 60d+ ago
  • Disabled and Senior Mobility Program Specialist

    Transdev 4.2company rating

    Transdev job in San Rafael, CA

    Disabled and Senior Mobility Program Specialist - DSMPS Transdev in San Rafael, CA is hiring a Disabled and Senior Mobility Program Specialist for our Marin Access paratransit services contract. The DSMPS assists clients by providing information regarding transportation options and assisting with eligibility determinations. Maintains a secure database with sensitive client information. Transdev is proud to offer: -Competitive compensation package of minimum $22.76 - maximum $26.50 Benefits include: -Vacation: One (1) week during first year of employment up to four (4) weeks per year after ten (10) years. -Sick days: 5 days annually -Holidays: 12 days; 9 standard and 3 floating -Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Key Responsibilities: + Reviews and determines eligibility, in accordance with federal and regional guidelines, for current clients and new clients for all programs offered. + Provides information and referral services, trip planning, and technical assistance to clients and guide them in selecting the most appropriate option to fit their needs. + Assess new riders' home address and evaluate potential safety and operational issues. + Accurately create and manage rider profiles in the eligibility and scheduling database. + Provide customer service and reservations support as needed. + Follows general policies, procedures and practices in compliance with federal, state, local and company rules and regulations. + Provides a high level of customer service. + Maintain confidential information, including HIPAA-protected, on a need-to-know basis. + Other duties as required. Qualifications: -Must be at least 21 years old with a High School Diploma, GED or equivalent. -Understand the full suite of Marin Access Transportation programs. -Understand ADA (The Americans with Disabilities Act) requirements. -Excellent written and verbal customer service skills. -Utilize computer software, proficient computer skills. -Travel requirement (as a percent): -Must submit to and pass a drug test and background check. Physical Requirements: The essential functions of this position require the ability to: -100% of work is accomplished indoors and in air conditioned or well ventilated facilities. -Push, pull and lift objects up to 25lbs.; perform physical activities such as movement / flexibility with arms, repetitive hand-wrist motion; minor lifting, balancing, walking, standing, stooping, and handling of materials. -Work is accomplished in an office or in a cubicle space equipped with a telephone and computer. -The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: -Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). -Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: PleaseClick Herefor CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 6655 Pay Group: 9U5 Cost Center: 416 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
    $22.8 hourly 40d ago
  • Operations Site Lead - TAS

    Transdev Services, Inc. 4.2company rating

    Transdev Services, Inc. job in San Francisco, CA

    Description Overview:The Operations Site Lead is responsible for assisting in oversight of the operations. They will act as the liaison between Transdev Management and Transdev employees. They are responsible for oversight of daily tasks by the Fleet Deployment Specialists, Site Coordinators, and Driverless Roadside Assistance Specialists to ensure efficient delivery of the missions requested by our Clients. The Site Lead is responsible for assisting in creating the weekly schedule, documenting issues, escalating appropriately, and upholding all company policies. Operations Site Leads are expected to also provide clear, concise, professional, and accurate feedback to direct reports. Autonomous vehicles are the cornerstone of a rapidly changing mobility landscape. Transdev is at the forefront of autonomous vehicle (AV) technology, capitalizing on decades of management and operational expertise. We are developing and deploying AV solutions to help solve mobility challenges for cities, towns, and communities in North America and around the world. Our goal is to help you launch autonomous operations that blend seamlessly with existing mobility options, expand connections within communities and enhance the footprint of public transit. ************************************************************** Transdev is proud to offer: • Competitive compensation package of minimum $76,960 - maximum $95,680 Benefits include: • Vacation: minimum of one (1) week • Sick days: 5 days • Holidays: 6 days • Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.Key Responsibilities: Operate and Maintain Transdev's high standard of safety Be the deputy for technology by communicating courteously always with management, clients, engineers, and the public Ensures that delays in service are recorded and communicated. In addition, make sure all accidents or breakdowns are handled appropriately Responds to system emergencies; investigates and completes accident reports, incidents, safety escalations, and customer complaints; including post-accident drug and alcohol testing according to policy Monitors and records employee absence and tardiness Conducts applicable shifts pre-brief and debrief meetings, communicating announcements to the team Support the operations leadership team in daily operations management of dispatch, including mission assignment, leading meetings, and communicating with internal and external stakeholders Coordinate, monitor and supervise the activities of subordinates. Informs other management personnel regarding operational/personnel problems as appropriate and offer ideas towards resolution Ensures compliance throughout the division to global process standards and works on continuous improvement initiatives Maintain high degree of confidentiality of all information Application of policies, procedures, and standards throughout includes taking personal responsibility for the safety of self and others Ensuring timely shift start and efficient vehicle deployment Responsible for covering any day to day operational needs in case of call outs or staff shortage Ensure the Transdev managed fleet of vehicles remain operational by being responsible for day-to-day maintenance, procuring supplies, and maintaining relationships with third party vendors. All other duties as required Required Education and Experience: Associates degree (and / or equivalent job experience) 1 year Autonomous Vehicle Operations experience Experience with program management tools and Google Workspace Experience in vendor relationship management Experience leading teams to a successful conclusion Required Knowledge Skills and Abilities (KSAs): Proficiency with using a touchscreen smartphone Ability to use a computer to generate reports and schedules Ability to read, understand, and interpret system operating rules, regulations, policies, phases and routes Good written and oral communication skills Ability to organize and perform work efficiently with strong attention to detail An awareness and willingness to use Operational Excellence tools and techniques Excellent written and verbal communication skills Ability to communicate effectively to a large group of people Experience with performance metrics and process improvement Ability to work for different managers Proven track record of meeting or exceeding of department performance goals Demonstrated problem solving skills and analytical skills Must be able to work either early mornings, evenings, and/or weekends, flexible shift if needed Must be eager, self-starter, and demonstrate good judgment, in fast-paced, high stress environments Punctual, reliable, and team player Must be able to type at least 40 adjusted wpm Required Education and Experience: Associates degree (and / or equivalent job experience) 1 year Autonomous Vehicle Operations experience Experience with program management tools and Google Workspace Experience in vendor relationship management Experience leading teams to a successful conclusion Preferred Education and Experience: Bachelor's degree or higher Leadership experience including direct reports Physical Requirements: Long periods of standing, walking, and sitting Must be able to withstand working outdoors in inclement weather Occasionally required to climb or balance; stoop; kneel; crouch; or crawl Occasionally required to lift and or move up to 45 pounds May work in extreme heat and cold, and in damp environment with moderate noise Remaining work is accomplished in an office or in a cubicle space equipped with a telephone and computer; time is spent sitting, typing, or looking at a computer Must use close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus Pre-Employment Requirements: Must be 21 years old All Transdev employees must satisfactorily complete a pre-employment drug screen and background check. Safety Sensitive Positions will also be subject to a physical screening Transdev maintains a Drug Free Workplace and may require participation in a random drug screening program Transdev reserves the right to perform ongoing background checks for all employees except in states where this is prohibited by state law. Transdev will consider qualified applicants with criminal histories, consistent with legal requirements Employees must maintain an acceptable Driving Record suitable to being approved to drive as part of their regular duties. Records are monitored on an ongoing or regular basis pursuant to local state law Ability to qualify for an Autonomous Vehicle Tester (AVT) license in states and positions where it's required If based in the United States, applicants must be eligible to work in the US without restrictions for any employer at any time as required by the USCIS Transdev is an Equal Employment Opportunity (EEO) employer. Applicants will be considered based on qualifications and without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, disability or other legally protected status, or any other classification protected by federal, state, or local laws. California applicants: Please review here: ********************************************************* for CA Employee Privacy Policy.
    $29k-37k yearly est. Auto-Apply 46d ago
  • Shuttle Driver - Bus Driver - CDL

    National Express Transit 3.6company rating

    South San Francisco, CA job

    WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities. Job Description: The Coach Operator is responsible for following safety protocol, schedules, pre-determined routes to transport corporate employees between various stops. Duties and Responsibilities: Exceptional attendance and punctuality Accurately complete vehicle safety checks and escalate any issues Compliance with all traffic laws, and federal and state transit regulations Interact with customers and our central dispatch team and managers in a professional manner Provide excellent customer service and support to all riders, i.e., answer questions about schedules, routes, transfer points, and delays Promptly report vehicle maintenance, road and route concerns, accidents, and other traffic disruptions using two-way radios or hands-free devices Additional duties and responsibilities may apply Skills Required and Physical Demands: Use route navigation apps, and other technology, including knowledge of area to pick up and drop off our customers Maintain electronic logs to track routes and incidents Ability to safely operate and drive without a break for a minimum period of one hour and forty-five minutes Ability to drive in fluctuating weather and terrain Flexible scheduled to work outside of regular days and shifts Comfortable working a split shift schedule Ability to lift 45 pounds or more to assist with loading and unloading ADA passengers Additional skills and physical demands may apply Education and Qualifications: Hard Requirements: Clean driving record Commercial driver's license (A or B) Passenger endorsement Ability to pass a DOT physical, drug test, and background check Preferred Requirements: High School Diploma/GED At least 1 year of driving experience We Offer Physical Health Exceptional Medical, Dental, Vision, and Life Insurance benefits Financial Health Competitive compensation packages 401(k) with 4% employer match Financial Wellness ToolCommuter Benefits Emotional Health Employee Assistance Program (EAP) PTO for part-time and full-time positions Paid holidays Pet & Legal Insurance Personal Development On-the-job training and skills development Internal transfer opportunities for career growth * Benefits vary by position and location WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract, retain and develop the best talent available.
    $33k-47k yearly est. 26d ago
  • Travel Navigator Coordinator

    Transdev 4.2company rating

    Transdev job in San Rafael, CA

    Travel Navigator Coordinator - TNC Transdev in San Rafael, CA is hiring a Travel Navigator Coordinator for our Marin Access paratransit services contract. The Travel Navigator Coordinator leads the Travel Navigators in assisting customers by providing information, eligibility services, trip planning assistance, and develops reporting of data and information for the Travel Navigation processes. Transdev is proud to offer: • Competitive compensation package of minimum $25.00 - maximum $26.50 Benefits include: • Vacation: One (1) week during first year of employment up to four (4) weeks per year after ten (10) years. • Sick days: 5 days annually • Holidays: 12 days; 9 standard and 3 floating • Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Key Responsibilities: Follows general policies, procedures and practices in compliance with federal, state, local and company rules and regulations. Ensure there is sufficient Travel Navigation telephone coverage during contractual business hours. Assist and monitor Travel Navigators who provide counseling, information, resources, and a high level of customer service to passengers and potential passengers. Ensure eligibility decisions are made in accordance with federal and regional guidance, prior to regulatory deadlines. Determine if new rider residences are located within program service area(s), inform riders of such, and assess for any safe paratransit vehicle access. Assist and monitor the Travel Navigators who provide information to callers, referral services, trip planning and technical service. Provide reports and data summaries as requested. Maintain effective understanding of service area(s) and services provided. Provide coaching and assistance to Travel Navigators as they complete their assigned duties. Work closely with Call Center Manager and Call Center Lead for successful and timely completion of all Travel Navigation functions. Monitor Travel Navigators' assistance to passengers enabling the passenger to select the most appropriate option for their planned trips. Assist when needed in answering and handling of trip scheduling telephone calls within established standards. Other duties as required. Qualifications: • Must be at least 21 years old with a High School Diploma, GED or equivalent. • Understand the full suite of Marin Access Transportation programs. • Understand ADA (The Americans with Disabilities Act) requirements. • Completed specific training for working with clients with disabilities. • Excellent written and verbal customer service skills. • Utilize computer software, proficient computer skills. • Travel requirement (as a percent): • Must submit to and pass a drug test and background check. Physical Requirements: The essential functions of this position require the ability to: • 100% of work is accomplished indoors and in air conditioned or well ventilated facilities. • Push, pull and lift objects up to 25 lbs.; perform physical activities such as movement / flexibility with arms, repetitive hand-wrist motion; minor lifting, balancing, walking, standing, stooping, and handling of materials. • Work is accomplished in an office or in a cubicle space equipped with a telephone and computer. • The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected] Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: • Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). • Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy.
    $25 hourly Auto-Apply 58d ago
  • Dispatch Lead

    Transdev 4.2company rating

    Transdev job in Oakland, CA

    Dispatch Team Lead Transdev in Oakland, CAis hiring a DispatchTeam Lead.Our DispatchTeam Lead is responsible for leading a team of Dispatchers and assisting the Supervisor with daily service performance, ensuring the seamless execution of missions requested by our client. This role focuses on team leadership, operational efficiency, and delivering high-quality results. As a Dispatch Team Lead, you will not only help drive operational excellence but also contribute to meaningful advancements in transportation that impact our community. We are seeking professionals who are dedicated to high-performance and safety. Transdev is proud to offer: Non-CBA Position: + Competitive compensation package of minimum $25.50per hour ($53,040 annual) - Maximum $27.95 per hour ($58,136.00 annual) Benefits include: + Vacation: minimum of two (2) weeks + Paid time off: maximum of four (4) days + Sick days: maximumof eight (8) days + Holidays: 11 holidays + Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: + Assist with execution of daily operations plans that align with client specifications and priorities. + Provide leadership, training, and oversight for on-site workforce to ensure daily operational goals are met. + Maintain a high level of confidentiality in handling sensitive operational and personnel matters. + Assist in team briefings and focused discussions, keeping employees informed of updates and expectations. + Support the leadership team with managing daily tasks, including mission assignments, meetings, and stakeholder communication. + Drive continuous improvement initiatives. + Maintain a strong focus on data-driven decision-making to improve processes and service delivery. + Perform other duties as required. Qualifications: ·High school diploma or GED equivalent ·Minimum of 2-3 years of dispatching experience preferred. ·Excellent communication & interpersonal skills. ·Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: + Must be able to work shifts or flexible work schedules as needed. + The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. + Work environment will be a combination of both indoors and outdoors. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodation for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ******************** Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Operations Support Job Type: Full Time Req ID: 6739 Pay Group: YR8 Cost Center: 5840 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
    $53k-58.1k yearly 12d ago
  • Eligibility Manager

    Mv Transportation 4.5company rating

    Livermore, CA job

    If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking an Eligibility Manager with excellent customer service skills to evaluate, enhance and process applications for ADA paratransit service and travel planning services. Job Responsibilities: Perform virtual and in-person ADA paratransit assessments (as needed) to determine eligibility according to FTA guidelines and maintain database of eligible passengers. Provide travel planning services information including fares, service areas and system use to all interested parties. Provide travel counseling, information and referral resources using the Travel Navigatior Program. Coordination with the existing ADA paratransit contractor by proactively collaborating to help identify and resolve any ongoing issues. Communicate on a regular basis to ensure customer service efforts meet the demands of the contract and the client. Establish relationships with key consumer agencies to facilitate direct communication and feedback as well as a proactive customer focus. Respond to individual customer/passenger concerns in a manner that includes investigation and follow-up to passenger eligibility. Provide required reports; e.g. assessments completed, assessments pending and phone system operational metrics. Update Regional Eligibility Database with results from new assessments and recertifications. Track ADA eligible persons for status of assessment, date for recertification and date of completion, to develop level of effort work plan. Implement eligibility re-certification in line with AB 1250. Provide findings and resolution information that pertains to field work. Attend various public events as a representative of the program to provide information and feedback. Implementation of an electronic fare media incentive program. Qualifications Talent Requirements: Must have one (1) to three (3) years of project ADA Paratransit eligibility experience in a similar sized paratransit environment. Must be able to work independently and have strong customer service, written and verbal skills. Knowledge of the contractual obligations is a must to perform this job correctly. Experience managing fast paced environment. $starting salary range: $85,000.00 - $95,000.00 MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast
    $85k-95k yearly Auto-Apply 5d ago
  • Eligibility Specialist

    Transdev 4.2company rating

    Transdev job in San Francisco, CA

    Division: Paratransit Eligibility Specialist Reports to: Manager of Eligibility Programs Salary Range: $21.54 - $25.50per hour DOQ Position Type: Full-time, Regular, and Non-exempt Benefits: Health, Dental, Vision, 401K, Commuter Benefits Transdev Services, Inc. seeks a motivated individual to join the San Francisco Paratransit Office as an entry-level ADA Paratransit Eligibility Specialist. Position Description:Under the direction of the Manager of Eligibility Programs, the ADA Paratransit Eligibility Analyst performs a series of tasks related to the review and processing of applications for paratransit eligibility. Examples of Key Duties: + Evaluatesand makes a determination of an applicant's eligibility for + ADA Paratransit in accordance with the Americans with Disabilities Act of 1990 as amended ("the ADA"), using techniques set forth in the Regional Eligibility Process established by the Metropolitan Transportation Commission (MTC). + ReviewsADA paratransit applications for completeness and then determinesthe next steps to reach an eligibility determination. This can include a professional verification, a telephone interview of the applicant or an in-person interview to arrive at a determination. Examples of Other Duties: + Participates in appeals hearings related to a denial of eligibility. + Assistswith determining a patron's approved allotment of taxi debit card value and analyzes customer requests for an increased allotment. + Understands the eligibility determinations related to other SF Paratransit programs such as Group Van and stair assist services. + Properly enter data from customer applications into the designated computer database. + Composes eligibility-related correspondence and e-mails and generates reports. + Answers telephone calls from riders and agencies requesting eligibility or intake-related information and listens and responds to voice mails. + Conducts outreach related to eligibility for programs and services offered by the SF Paratransit program. These outreach events are typically public events and can be held during the week and on weekends. + Miscellaneous duties, such as filing applications or related materials, processing intercounty eligibility inquiries, sending out application materials and preparing other mailings may be required. + Other duties as assigned. Minimum Qualifications: + High School diploma, GED, or equivalent required. Some college preferred. + Experience working with computers. + Good communication skills in English, both written and verbal, at high school level or higher. + Highly organized, focused, and able to work quickly and accurately in a medium to high stress environment. + Ability to work in an office environment and perform general office work including data entry, filing, and other duties as assigned. + Ability to quickly grasp transportation concepts promulgated by the ADA and capable of applying those concepts to qualifiable ADA paratransit eligibility. + Specific ADA eligibility training will be providedon the job and must be successfully completed. Desired Qualifications: + Experience working with elderly/disabled persons in transportation settings or medical offices. + Familiarity with medical terminology in a clerical or receptionist capacity is a plus. + Ability to multitask and handle difficult situations. + Ability to learn quickly and work with limited oversight. + Demonstrates empathy without being perceived as sympathetic or uncaring. Maintains an even disposition when dealing with difficult or combative persons. + Ability to process multiple incoming phone calls and tasks in an expedient, courteous, and professional manner. + Possesses understanding of various medical conditions and disabilities and their impacts on independence and mobility. + Has experience with or a high-level understanding of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its requirements. + Fluency in a foreign language (e.g., Spanish, Russian or Chinese) is highly desirable. Work Environment: Ninety-five percent (95%) of the work performed in the capacity of this position is in a professional office environment that is clean, well lit, and in compliance with the ADA's Architectural Standards. Minimal lifting is required and never any more than twenty-five (25) pounds. The remaining five percent (5%) level of work may be performed off-site but never in unsafe or hazardous surroundings. The office is environmentally friendly and neither smoking nor artificial scents are permitted in the work environment. Work Schedule: The position is full-time, mostly Monday - Friday, 8 AM to 5 PM, but candidate must be flexible and able to work non-traditional business days and hours including early mornings, evenings, nights, weekends and some holidays including occasional overtime.Training is provided. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. EEO is the Law Poster: ***************************************** Drug free workplace If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please review here: ********************************************************* for CA Employee Privacy Policy Job Category: Administrative / Clerical / Payroll / HR / Accounting Job Type: Full Time Req ID: 6566 Pay Group: YS5 Cost Center: 5936 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at ************************* or watch an overview video.
    $21.5-25.5 hourly 53d ago
  • L1 - Associate - TAS

    Transdev Services, Inc. 4.2company rating

    Transdev Services, Inc. job in San Francisco, CA

    Description Overview: Our team has developed a strong culture of safety, professionalism and personal responsibility, we expect all team members to adhere to Transdev standards of conduct. Transdev's Autonomous Specialist's are critical to the success of delivering safe autonomous driving systems to our customers, enabling a revolutionary mobility experience. This role is the backbone of daily operations, primarily focused on depot work. L-1 associates are responsible for servicing fully autonomous vehicles, preparing them for driver testing missions, and performing asset management and cleaning tasks. Additionally, they provide in-field event response when needed to ensure smooth operations. This position serves as the foundation for building essential knowledge of our Autonomous Vehicle Fleet. By continuously developing skills and demonstrating proficiency in key responsibilities, you'll be prepared for advancement into Autonomous Vehicle operations and other technical roles within our structure. Transdev is proud to offer: • Competitive compensation package of minimum $28.00 - maximum $29.00 Benefits include: • Vacation: minimum of one (1) weeks • Sick days: 5 days • Holidays: 6 days • Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.The above listed benefits are the Corporate office policy. Benefits vary by location Work Schedule By applying for this position, you acknowledge and understand that shift assignments are based on business and operational needs. Available shifts include 2:00 p.m., 4:00 p.m., or 6:00 p.m. , with corresponding schedules of Wednesday-Sunday, Thursday-Monday, Friday-Tuesday, or Saturday-Wednesday . Final shift assignments will be determined according to client requirements and may be adjusted as needed to support business demands. Key Responsibilities: Operate/Drive van/truck or other car, (assignment may be alone or with a co-driver) five days a week; able to sit still and stand for long periods of time; Capable of responding quickly to changing and potentially high-pressure environments; Responsible for gathering, lifting and transporting heavy computer equipment of up to 50 pounds Install equipment and ensure it starts successfully Complete duties in a timely manner while adhering to schedules Complete daily reports and documents Assist with simple vehicle adjustments and settings while cars are parked. Set up cars for charging and maneuver cars in parking lot Disinfect cars, work stations and prepare sanitization kits. Maintain Transdev's high standard of safety, inside and outside of the vehicle; Work mostly individually but also in small groups of 2-10 people; Be the deputy for vehicle launch and preparation Communicate any uploading errors while also focusing on high priority uploads. Package and ship equipment needing repair. Assist with asset inventory/checkin/checkout process Responsible for pushing shift efficiency (Fast Startup) Basic troubleshooting at shift startup. Ensuring startup and shiftend checklists are being followed. Demonstrating continuous development and proficiency in the above key responsibilities in preparation for advancement into Autonomous Vehicle operations and other technical roles All other duties as assigned Required Education and Experience: High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences; Minimum of 3 years of experience driving on public roads. Additional experience is preferred; Required Knowledge Skills and Abilities (KSAs): Proficiency with a laptop computer and GSuite apps (i.e. Gmail, Chats, and Drive, including Sheets and Docs); Proficiency with using a touchscreen smartphone (Android preferred by not required); and Must be able to type at least 40 adjusted wpm Must have and maintain a driving record that meets state AVT (Autonomous Vehicle Tester) and/or other applicable regulations and laws; and Meets driver requirements, including driving record and criminal history under applicable regulations and laws in the state(s) in which the self-driving vehicle monitor will be working. Ability to parallel park with minimal assistance preferred. Must have good attention to detail. Adapt quickly to new and developing technology and processes; Must be able to work specific shifts, including early mornings, evenings, and/or weekends, as well as overnight shifts and travel for up to one month; Excellent written and verbal communication skills; and Must be self-motivated and demonstrate good judgment, in fast-paced, high stress environments. Travel up to 10% of the time Physical Requirements: Occasional long periods of standing, walking, and sitting Ability to climb stairs and/ or ladders, use of hands/and or fingers, ability to talk and/ or hear. Occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl Must be able to occasionally lift and/or move up to 50 pounds Must use close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus Most work is accomplished outdoors in a vehicle Pre-Employment Requirements: Must be 21 years old; Upon acceptance of work, must be willing to be enrolled in a commercial driving program, including a randomized drug testing program Meets driver requirements, including driving record and criminal history under applicable regulations and laws in the state(s) in which the self-driving vehicle monitor will be working. Must have and maintain a driving that meets California AVT program and/or other applicable regulations and laws, which presently include: Does not have more than 1 point on the driving record; Has not been convicted for driving under the influence of alcohol or any drug; Has not had any driver's license suspension or revocation based on driving or operating any vehicle under the influence of alcohol or any drug in the past 10 years; Has not ever been the at-fault driver of a motor vehicle involved in an accident that resulted in injury or death of any person. All Transdev employees must satisfactorily complete a pre-employment drug screen and background check. Safety Sensitive Positions will also be subject to a physical screening Transdev maintains a Drug Free Workplace and may require participation in a random drug screening program. Transdev reserves the right to perform ongoing background checks for all employees except in states where this is prohibited by state law. Transdev will consider qualified applicants with criminal histories, consistent with legal requirements. Employees must maintain an acceptable Driving Record suitable to being approved to drive as part of their regular duties. Records are monitored on an ongoing or regular basis pursuant to local state law. If based in the United States, applicants must be eligible to work in the US without restrictions for any employer at any time as required by the USCIS. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions California applicants: Please Click Here for CA Employee Privacy Policy.
    $28 hourly Auto-Apply 46d ago
  • Call Center Supervisor

    Transdev 4.2company rating

    Transdev job in San Jose, CA

    Transdev in San Jose, CAis hiring aCall Center Supervisorto work on our VTA contract. TheCall Center Supervisorassists passengers with situations including, but not limited to, reservations, directions, information and mobility devices. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: + Competitive hourly rate of $26.92-31.25 Benefits include: * Vacation: minimum of two (2) weeks * Sick days: 5 days * Holidays: 12 days; 8 standard and 4 floating * Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: * Assure quality of operations including leading CSR and Reservations staff, training, monitoring, and observing customer phone calls and coaching to resolve customer service issues and compliance with policies and procedures * Resolve escalated customer related concerns & document * Develop and revise customer service manuals and procedures * Primary point of contact for maintaining No Shows policy * Professionally and actively documents issues. * Resolves customer inquiries relating to transportation; communicates resolution to customers. * Review daily paperwork to verify accuracy. * Other duties as required. Qualifications: * High school education, GED or equivalent * Minimum of 2 years of call center supervisor experience, preferably in the transportation industry * Excellent written and oral communication skills * Computer literate with the capacity to learn new software * Must be able to work shifts or flexible work schedules as needed. * Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: The essential functions of this position require the ability to: * Work -100% of the job is performed indoors. * Sit for extended periods (up to 6-8 hours per day); infrequently walk for long distances and on possible sloped ground or slippery and uneven surfaces * Push and pull objects up to20pounds, occasionally throughout the workday; lift material weighing up to 10 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level * Tolerate exposure to noise levels consistent with a call center environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please *************************** Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: * Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). * Successfully pass a pre-employment drug screen. About Transdev:Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. California applicants: Please Click Herefor CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 6810 Pay Group: QQP Cost Center: 352 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
    $26.9-31.3 hourly 14d ago

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