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Scheduler jobs at Transdev Services, Inc. - 198 jobs

  • Crew Scheduler

    Air Wisconsin Airlines Corporation 4.7company rating

    Appleton, WI jobs

    Promotes and fosters a safe and secure operating environment. Ensures full complement of crewmembers for all scheduled and non-scheduled flights. Manages all reroutes and reschedules for crewmembers as a result of irregular operations, for reasons in Scheduler, Operations, Flight, Crew Member, Crew, Administrative
    $39k-55k yearly est. 6d ago
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  • Crew Scheduler

    Air Wisconsin Airlines Corporation 4.7company rating

    Appleton, WI jobs

    The Crew Scheduler will work on the flight side of our operation. This position will be working with Pilots and Flight Attendants to assure that all flights are fully staffed when issues such as weather and maintenance arise. The Crew Scheduler will work as part of a team in a fast paced, ever changing, and challenging environment. Essential Job Functions: Promotes and fosters a safe and secure operating environment. Ensures full complement of crewmembers for all scheduled and non-scheduled flights. Manages all reroutes and reschedules for crewmembers as a result of irregular operations, for reasons including but not limited to, mechanicals, weather, sick calls, crew legalities, contractual issues, fatigue, commute, etc., in compliance with all applicable Collective Bargaining Agreements (CBAs), Federal Aviation Regulations (FARs) and Company policies and procedures. Monitors pilot qualification completion and Consolidation of Knowledge and Skills (CKS) to ensure regulatory minimums are met and extension authorization is received when necessary. Manages airline reservations for deadheading crew movement, books jump seats for FAA and positive spaces crewmembers as needed. Provides direct oversight of reserve crewmember schedules, establishing and managing times of availability and assignments, ensuring cost effective and operationally beneficial utilization. Satisfies completion of 117.9 Fatigue Education and Awareness training requirements on an annual basis and adheres to policies and procedures outlines in the Fatigue Risk Management Program (FRMP). Works closely with Supervisor to assist with training new hire employees as needed and to develop and implement tailored training plans and coaching. Develop and maintain a proficient understanding of ALPA, AFA Collective Bargaining Agreements (CBAs), all elements of 14 CFR 117, 14 CFR 121 as applied towards flight and inflight operations. Monitors crewmember legalities to ensure 14 CFR 117 and 14 CFR 121 compliance. Works directly with third party vendor to resolve crewmember accommodation and/or transportation challenges. Assists with implementation of new Collective Bargaining Agreements (CBAs) and/or software as needed. Supports pilot new hire onboarding by participating in initiatives as needed, including pilot job shadowing of SOC departments. Works with members of Flight and Inflight Management to resolve operational challenges and facilitates timely resolutions to minimize disruption to revenue flights and accommodate short notice Leaves of Absence (LOA). Assist Flight and Inflight with crewmember displacements in conjunction with currency requirements for Management. Monitors crew member check-ins to minimize delays and cancellations stemming from late or unavailable crews. Collaborates with SOC Duty Managers, Dispatch Coordinators and Dispatchers to repair disrupted flight schedules and maintain operational integrity, ensuring operational control is maintained when changes impact upcoming flights. Utilizes Business Intelligence (BI) tools as needed. Ensures high levels of service are provided to the crew members. Attendance is considered an essential responsibility. Adherence to company policies and procedures Required Competencies: * High degree of professionalism and ability to keep sensitive information confidential. * Ability to communicate fluently in English. Education & Experience: Required: High School Diploma or equivalent. Customer service experience of at least three years. Ability to multi-task and prioritize in a stressful environment. Preferred: Experience with airline scheduling including airline terminology and airline reservation systems. Ability to manage and prioritize multiple time critical situations at any given time. Problem solving Analytical Ability Interpersonal Skills Communication Skills Benefits offered to you: A comprehensive benefits package which includes health, dental, vision, life and disability insurance, 401(k) retirement plan, and health & wellness incentives. Flight benefits on our partner carrier(s). Paid holidays, sick leave and vacation.
    $39k-55k yearly est. 6d ago
  • Scheduler I, Training Services

    Spirit Airlines 4.2company rating

    Dania Beach, FL jobs

    Responsibilities The main goal of the Training Services Scheduler I is to effectively drive down Training Services costs by overseeing the efficient and effective training scheduling of crew members to ensure crew qualifications are maintained within regulatory compliance. The Scheduler I will also facilitate interdepartmental and FAA involvement with the Training Services Department to ensure that training programs meet airline industry regulations. This individual will also support Training Operations, Flight Operations, Crew Travel, and management teams through email, voice, and electronic communication, including but not limited to data and report generation and analysis. Responsibilities * Ensure the department consistently meets contractual and regulatory compliance requirements. * Develop optimal training schedules across all training categories to maximize operational efficiency and comply with regulatory standards. * Stay current with industry regulations and adjust training schedules to ensure certification and regulatory compliance. * Continuously monitor training schedules and processes to identify and implement improvements. * Resolve scheduling conflicts, such as instructor unavailability or device malfunctions, promptly and effectively. * Adapt to last minute changes in training schedules while minimizing disruption to operations. * Ensure consistent application of standard operating procedures in all scheduling practices. * Communicate training schedules to trainees, instructors, and department heads to ensure clarity and engagement. * Serve as the primary point of contact for scheduling-related inquiries, confirmations, and updates. * Collaborate with FAA inspectors to coordinate EBC training for qualifications. * Support the management and finance teams by preparing reports on training completion rates, costs, and effectiveness. * Assist IT in maintaining the company's approved electronic software, including code implementation, software testing, and troubleshooting. * Schedule all required qualifying training events to maintain compliance and adhere to the Training Ops budget. * Manage Training Open Time by ensuring event coverage through the open time bidding system in accordance with CBA requirements. * Verify accuracy of qualification data and crew schedules within digital scheduling and record-keeping systems. * Ensure timely scheduling of instructor currency and qualification maintenance training. * Provide analytical support for training planning, scheduling, and recommend cost-saving initiatives. * Assist team members during peak scheduling periods and actively share best practices to improve team performance. * May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate. (e.g. emergencies change in workload, rush jobs or technical developments.) Qualifications Education * Bachelor's degree or equivalent experience Experience * Three (3) plus years' experience * Excellent written and verbal skills * Demonstrated skills in the Microsoft office suite (word, excel, PowerPoint, outlook) * 1-2 years of experience in record keeping * 1-2 years of experience in regulatory or contractual Specialized Skills & Competencies * Organizational Skills: Strong ability to manage multiple training schedules and resources. * Accuracy Assessment: Ability to manage accurate documentation of training sessions and compliance requirements. Must be able to determine the accuracy of data received for input. * Communication Skills: Clear and professional communication with employees, instructors, and department heads. * Problem-Solving Skills: Ability to troubleshoot and resolve scheduling issues or conflicts quickly. * Familiarity with Aviation Industry Regulations: Knowledge of aviation training standards and regulatory requirements is essential. * Experience with Scheduling Software: Proficiency with scheduling systems or other software used in training management is preferred. * Time Management: Ability to efficiently manage time and resources to ensure timely delivery of training programs. * Keystroke Competency: Must have basic typing skills while ensuring data accuracy. * Structured Analysis: Must possess the ability to create simple models for data tracking and reporting. * Testing: Must have the ability to test the accuracy of tracking and data entry tools * End User Support: Must possess the ability to understand user-related issues and resolve them in a team environment. Travel * No travel required Physical Effort * Flexibility to work varied hours, including evenings, weekends, and holidays if necessary. * Exerts up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. involves sitting most of the time but may involve walking or standing for brief periods of time. Telework Capacity * 100% onsite-because connection and collaboration are core to life at Spirit. We offer a competitive salary and comprehensive benefits to our team members including medical, dental, STD, LTD, life insurance, 401(k), paid time off, travel benefits and much more. We strive to maintain a professional, yet friendly environment and promote professional and career development for our Team Members. Overview At Spirit, we live "More Fly." It's not just about getting from point A to B-it's about feeling fly while you're at it. For our Team Members, it means thinking BIG, taking action, making connections, and having a blast while doing it. From the station to the cockpit, the cabin to the computer, every day is an adventure as we redefine travel. Soar with us and enjoy travel perks that bring you closer to what matters. Join a team that empowers you to bring your full self to work, grow personally and professionally, and fuel the communities we serve. At Spirit Airlines, the sky isn't the limit-it's just the beginning! EEOC Statement Spirit Airlines is an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.
    $24k-44k yearly est. 10d ago
  • Depot Repair Scheduler

    Universal Avionics 4.0company rating

    Tucson, AZ jobs

    Responsible for receiving and processing incoming customer units for repair, ensuring accurate documentation, compliance, and timely routing to repair teams Essential Duties and Responsibilities include the following. Other duties may be assigned. - Receive and inspect incoming units; verify part/serial numbers and work scope requested - Log units into ERP system and create maintenance sales/work orders. - Ensure paperwork and regulatory compliance (FAA/EASA/Uk CAA). - Communicate discrepancies to Customer Support. - Tag, store, and route units to appropriate repair staging shelves Competency Understanding of Repair Processes, Attention to detail, Regulatory Compliance, ERP/MRP systems, adhere to work instructions and SOP's, Time management, Quality assurance awareness Minimum Qualifications An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Familiarity with repair documentation and ERP/MRP systems preferred Proficiency in data entry and documentation accuracy. Strong attention to detail and organizational skill Ability to work in a team environment and communicate effectively Ability to read and interpret purchase orders Education and/or Experience High school diploma or equivalent; aviation or logistics experience preferred. What We Offer: Benefits eligibility starts on your first day as a full-time employee at Universal Avionics. Medical insurance (multiple plan options, including low-deductible PPO) Preventive care covered at 100% Affordable copays for doctor visits, urgent care, and prescriptions Teladoc virtual care access Vision coverage through VSP (includes exams, frames, and lenses) Dental insurance (covers preventive, basic, and major services) 401(k) with immediate safe harbor match (100% match on up to 4% of pay after 60 days) 9/80 work schedule option - every other Friday off Vacation, sick time, and 14 paid holidays (including a week in December) Tuition reimbursement Gym reimbursement Wellness programs: Vitality (earn rewards for healthy habits) One Pass Select (discounted access to gyms, fitness apps, and more) Travel assistance and employee discounts Employee Assistance Program (EAP) and emotional wellness support: Up to 3 free counseling visits per issue/year through Reliance Matrix Up to 6 free counseling sessions per issue/year through Health Advocate Includes mental health, financial, legal, work-life, medical navigation, and life coaching support And more! Why You'll Love Working Here: Universal Avionics offers the best of both worlds: the close-knit, agile culture of a mid-sized company, with the resources and global impact of our parent company, Elbit Systems. Our team is driven by purpose, innovation, and a shared passion for aviation safety. Here's what makes our work environment thrive: A collaborative, supportive team of skilled professionals and mentors Groundbreaking projects that shape the future of avionics technology A company culture that promotes innovation, career growth, and continuous learning Meaningful work that impacts air travel safety around the world A strong work-life balance, including a 9/80 schedule option To learn more about Universal Avionics, visit: ************************* Universal Avionics' products and technology are subject to U.S. export laws and regulations, including but not limited to the International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR). As part of our compliance process, we inquire about work authorization and citizenship status to ensure alignment with these regulations.
    $43k-57k yearly est. 34d ago
  • Scheduler - Inventory (DF)

    Intertape Polymer 4.0company rating

    Danville, VA jobs

    Title: Inventory Control Specialist and PE Scheduler Department: Danville Tape Immediate Supervisor: Master Scheduler Status: Non-Exempt Hourly Professional Responsible for management of inventories to established levels as defined by the Master Scheduler to include finished goods to be shipped to our customers, raw materials purchased for the purpose of producing finished goods, and work in process inventories. Schedules customer orders and forecasted demand to PE Tape production equipment in an efficient and timely manner to meet customer requirements and maintain inventory levels. Principle Accountabilities Maintain system knowledge, to include AS400, PC, WMS, and Apriso, to properly support inventory evaluations, adjustments, and general transactions. Train and direct the efforts of the cycle count team in procedures and use of the cycle count program. Assist in the development and implementation of cycle counting measurements that lead to continuous improvement in inventory accuracy. Maintain accurate inventory records to include reconciliation between the AS400 inventories and the WMS controlled inventories. Assist in the analysis of exception conditions, determining the cause and providing effective feedback to eliminate variances and problems. Perform the necessary inventory adjustments after determining and correcting the root causes that led to inventory inaccuracies. Investigate and reconcile any and all negative values reported daily on the Negative Report. Support the Return Authorization activities in the AS400. Set PE Tape machine capacity requirements for the week and create schedule. Analyze what products need to be produced to maintain inventory levels. Communicate with customer service regarding expedites and delayed orders. Advise purchasing of unusual raw material requirements. Performs all other duties as required to assists in the operation of the facility. Maintains good housekeeping in assigned work area and follows all safety guidelines. Involved in and supports team efforts. Provides direction and assistance to all manufacturing managers and supervisors with regard to inventory management. Provides direction and assistance to supervisors with regard to PE Tape production schedules Maintain and manage Label Master. Must understand specifications; interpret production schedules; and deal with inventory transactions that result in adjustments, receipts, consumptions, and/or transfers. Responsible for cycle count procedures and performance. Must possess the confidence and initiative to explore and implement the procedural changes necessary to ensure inventory accuracy. Related tasks as requested by supervisor Essential Skills and Experience High School diploma or equivalent required. Prefer Associate Degree in related field. 5-7 years of manufacturing experience in production and inventory control or planning AS/400 manufacturing and production systems. Microsoft Office Suite and Query. Great written and verbal skills. Follow-up and attention to detail.
    $37k-79k yearly est. 4d ago
  • Scheduler

    Transwest Mobility 4.5company rating

    Redmond, WA jobs

    About TransWest: We move people. We help them get to work, school, or play. From A to B, and everything in between. By shuttle, bus, charter or valet, we find creative ways to move people, business, and communities forward. We partner with some of the world's leading companies to create personalized transportation systems and hospitality experiences. We go above and beyond to remove stress in all interactions and make things a little easier for all we serve. The Scheduler manages weekly and monthly schedules for Drivers and Transit Hub Coordinators, collaborating with functional leaders to optimize staffing based on needs and availability. Responsibilities include maintaining time and attendance records in Paycom, auditing Driver run sheets and block assignments, and ensuring alignment between paid hours and client contracts. The Scheduler also works with operational leadership to ensure adherence to scheduled times. *This role is open to current TransWest team members only. To be considered, team members must apply by Wednesday, January 21, 2026 at 5:00PM.* Compensation: $35.00 - $45.00 / Hour Benefits: Medical, Dental, Vision & Life Insurance 401k with matching Annual pay raises Holiday pay Paid Time Off up to 80 hours per year with increasing amounts based on your years of service Responsibilities: Ensuring the weekly and monthly schedules are accurate, efficient, and communicated in a timely manner. Accurately updates and maintains schedules, staffing matrixes and develops action plans for projected/possible low staffing periods. Responsible for timely payroll reporting and works closely with the Location Managers, Payroll and Program Management to ensure proper wage and hour compliance. Finds creative solutions for reducing the number of over-time hours. Understands Team Member availability, including what vehicle types individual Drivers can operate and how that can impact the overall schedule. Partners with driver leadership to proactively fill schedule gaps, both anticipated and last minute. Comfortable calling Team Members and informing them of schedule changes or inquiring about their availability. Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned location. Develop key relationships with service providers that support shuttle operations and help enhance existing customer satisfaction/retention. Must develop a working understanding of all key jobs within the division/location and be able to fill in as needed. All other duties as assigned. Requirements: Associate Level Degree or equivalent work experience. 2+ years of supervisory or management experience preferred. Knowledge of DOT guidelines, regulations, and laws (Federal, State and Local). Must have experience scheduling and maintaining timecards for a large workforce Ability to be flexible in schedule to meet operational needs. This may require occasionally working outside of regularly scheduled hours, especially during a new product launch. Must be willing to work in outside environments, which may include inclement weather. Enjoy people and excel at customer service Able to communicate proficiently in English Able to work independently, yet able to take direction Able to pass a criminal background check TransWest Culture: Come join our close-knit team. We enjoy having summer BBQ's, holiday parties, games, contests and so much more at our bus yards and in the office. Our Commitment to Diversity, Equity, Inclusion, and Belonging: At TransWest, we pride ourselves on building a diverse workforce and collaborative spaces where people of different lived experiences, backgrounds, abilities, and identities can thrive. Everyone on the team at TransWest emphasizes and practices our core values every day that are based on continued growth, reliability, safety, caring for our work, clients, and each other. Our commitment to diversity, equity, and inclusion is an evolving area where we will continue to listen and learn from our team members, business partners, community partners, and thought leaders to optimize our impact.
    $35-45 hourly Auto-Apply 3d ago
  • Scheduling Specialist (NJUS)

    Netjets 4.6company rating

    Columbus, OH jobs

    Join the NetJets Team NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities. Purpose of Position As a Scheduling Specialist at NetJets, you will play a crucial role in developing the current and next day's flight schedule. You will manage scheduling and communication, prioritizing safety in all scheduling tasks while maintaining exceptional service for NetJets Owners, crewmembers, and supporting departments. The Scheduling Specialist will continuously seek opportunities to reduce schedule costs while maintaining a robust schedule in a dynamic environment. Serving as the primary point of contact for crew members, you will facilitate seamless communication with the flight center and ensure smooth day-to-day operations. Tasks and Responsibilities Next Day Scheduling: * Efficiently assign Owner flight requests to NetJets aircraft and crews to optimize resources and operations. Incorporate new bookings, maintenance events, and changes to bookings. Refine and maintain the flight schedule with optimizing all available crews, utilizing all available resources. Current Day Scheduling: * Manage all aspects of the current day's flight schedule, ensuring timely communication and implementation of required changes through both proactive and reactive measures. Refine and maintain the flight schedule with optimizing all available crews, utilizing all available resources. Crew Communication and Duty Day Management: * Act as the primary liaison between crewmembers and the flight center. Build relationships with crewmembers to ensure a positive experience for both the crew and Owners by providing detailed information on why situations are occurring or changing to ensure clarity and efficiency. Gather and disseminate essential information from crewmembers and supporting departments involved in daily operations. Note: It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job. Education Bachelor's in Aviation or related field Certifications and Licenses Years of Experience 0-2 years of experience Core Competencies Service-Oriented Curiosity Collaboration Adaptability Strives For Positive Results Knowledge, Skills, Abilities and Other (KSAOs) Bachelors' degree in Aviation, Business Mgmt, Logistics, Military, OR preferred experience Maintains a strong sense and understanding of the NetJets business model and the 20/20 Flight Plan Previous experience in a fast paced, dynamic work environment and the ability to multi-task are crucial to this position Ability to communicate in a professional manner with internal and external customers Previous experience in aviation or logistics is preferred Ability to manage, make decisions, and problem solve with multiple competing variables and priorities Strong customer service and team focus through proactive communication Must be detail-oriented and persistent with following-through on any job related function or task Basic knowledge of geography (domestic & international) Basic knowledge of Aviation weather and NOTAM's Ability to proactively identify challenges and anticipate alternative options Effectively integrates logistical decision making and uses sound judgement to deviate from established policies and procedures to allow for crew members to focus on their specific responsibilities at hand How NetJets Supports You NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can LIVEWELL-a comprehensive package to support your Mind, Body, and Life. Our comprehensive suite of benefits include: * Medical, Dental, and Vision * Healthcare Advocacy * Employee Assistance Program * Flexible Spending Accounts * Health Savings Account with annual employer contribution * Wellness Programs & Discounts * Paid Time Off * Parental Leave of Absence * Life and Accident Insurance * Voluntary benefits (financial protection plans) * 401(k) plan, with 66% of every dollar you contribute matched by NetJets * Short and Long-Term Disability * Legal Plan * Identity Theft Protection Plans * Pet Insurance * Family & Caregiving Support Nearest Major Market: Columbus
    $29k-35k yearly est. 60d+ ago
  • Central Scheduler

    Memorial Health System 4.3company rating

    Jacksonville, IL jobs

    Under the supervision of the Patient Access Manager, and according to specified procedures, responsible for the efficient and orderly scheduling of patients for hospital services. Collection of patient data needed by the serving department to perform service. Ensure Practitioner ordered services are scheduled as directed by office staff and order/script. Responsible for verifying that the diagnosis provided and the testing ordered meet Medicare's Local Coverage Decisions (LCD) and National Coverage Decision (NCD), prior to the testing. Ensure data collection for scheduled services meet the requirements defined by the servicing department Qualifications Education: High school diploma or equivalent required Experience: Basic understanding of ICD-10 diagnosis codes and CPT-4 coding Previous medical scheduling experience highly desired Other Knowledge/Skills/Abilities/Working Conditions-Physical Requirements & Atmosphere: Outstanding customer service skills Aptitude for detailed and accuracy a must Medical terminology Modern office environment. 80/95% Sedentary in high volume call center, calls are managed by an automated attendant Moderate to high stress due to urgency to reduce customer call wait times Moderate noise environment. May be subject to verbal abuse by patients Potential exposed to clinically infectious diseases Mild amount of walking is involved, both inter- and intra-departmental Responsibilities Professionally and courteously interact with the general public, physicians and hospital personnel. Receive Physician orders for patient testing and ensures orders comply with Medicare's Local Coverage (LCD) and National Coverage Decision's (NCD). Obtain patient clinical and demographic data to appropriately provide the medical service identified by the practitioner and to provide the service at the time that best meets the patient schedule. Demonstrate a good understanding of the elements involved with the various procedures/exams and provide appropriate instructions to patients for specific testing ordered. Receive and interview incoming patients and/or relatives to obtain necessary information for scheduling walk-in testing. Coordinate and communicate necessary information to the Registration personnel to facilitate the pre-registration of scheduled patients. Communicate scheduling information to effected departments and physicians. Maintain computer system master files to optimize system/resource effectiveness. Coordinate and assist Financial Representative to ensure pre-certification/pre-authorizations are completed prior to service(s) being rendered. Provide excellent customer service to patients, visitors, physicians, hospital staff and co-workers. Keep supervisor informed of all potential problems. Displays a needs no reminder attitude. Ability to multitask and work in high call volume stressful environment. Coordinate with hospital staff to ensure patients are scheduled. Performs other related work as required or requested. Not ready to apply? Connect with us for general consideration.
    $26k-33k yearly est. Auto-Apply 5d ago
  • Access Scheduler (Part Time)

    Regional Transit Service 4.1company rating

    Rochester, NY jobs

    ABOUT RTS ACCESS: RTS Access provides a complementary service, also known as "paratransit service," to the RTS fixed route system. This form of transportation is available to those customers with disabilities who are unable to utilize the RTS fixed route system for all or some of their transportation needs. OVERVIEW: The RTS Access Scheduler plays a critical role within the RTS Access Operation. The primary responsibility of this position is to assist RTS Access customers with their transportation needs in a way that uses RTS Access resources in the most efficient manner. Work involves the use of a computerized scheduling system. The Scheduler is responsible for making decisions related to established processes and procedures while using their judgement to efficiently and effectively negotiate and research the most appropriate trips for customers. This position also addresses customer inquiries regarding RTS Access services, resolves customer complaints, and provides general information over the telephone as necessary. The Scheduler must feel comfortable using computer systems/software. Work is performed under the direct supervision of the Director of Paratransit Services. COMPENSATION: $19.50 per hour WORK SCHEDULE: Part Time Hours: Saturday & Sunday 8:00 AM to 1:00 PM, Tuesday & Wednesday 8:00 AM to 5:00 PM. RTS Access operates seven days a week, 364 days per year; therefore, employees must be able to work flexible hours and varied days, including weekends and holidays. This is a Union environment in association with the Teamsters, Local 118. ESSENTIAL FUNCTIONS: Provide excellent customer service in trip reservations. Be proficient in the use of the scheduling software to identify and negotiate the most suitable options for customers in an efficient manner. Collect all necessary trip information for curb-to-curb services and reasonable modifications. Schedule trip requests; negotiate requested times when necessary and appropriate. Resolve ride scheduling conflicts and address booking issues by working with dispatchers as necessary. Make necessary changes to contact information, fare/rider type, and other important field entries. Makes scheduling adjustments where necessary to minimize service disruptions. Use GPS tracking software to locate vehicles. Ascertain passenger information, i.e., name, address, origin, destination, time requested, aide assistance, return trip information, etc. Review manifests during off-peak phone hours to ensure efficient runs. Use good judgment, be patient and efficient when negotiating rides with customers. Additional duties as assigned (may include surveying customers or working on special projects). QUALIFICATIONS: A minimum of two (2) years of customer service experience, required A minimum of one (1) year of call center experience, required High school diploma or GED required Must be proficient with computers Strong knowledge of maps, navigation, and geographic layouts Familiarity with Monroe County (roads, landmarks, neighborhoods and boundaries) KNOWLEDGE, SKILLS, AND ABILITIES: Excellent customer service skills; customer focused. Ability to effectively use a personal computer and all software utilized by the department including, but not limited to, Trapeze and Google Maps; willingness to learn new systems and programs. Ability to handle multiple tasks accurately and effectively. Excellent communication and interpersonal skills including the ability to establish and maintain positive working relationships with team members. Ability to exhibit a professional, courteous demeanor. Ability to work in a diverse environment. Strong verbal and written communication skills. Strong organizational skills. Strong time management skills; ability to manage multiple projects simultaneously. Ability to focus under pressure. Attentive to detail. Ability to work independently and within a team. Ability to take direction, correction, and offer suggestions. Familiarity with city and ability to read and understand maps. PHYSICAL DEMANDS & WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit while using hands to finger, handle, or feel objects, tools, or controls. The employee is frequently required to talk, hear, see, and use a computer. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is occasionally required to stand, walk, and reach with hands and arms. The noise level in the work environment is usually moderate. ADDITIONAL INFORMATION: Rochester Genesee Regional Transportation Authority (RGRTA) is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship and/or immigration status, sex, sexual orientation, gender identity, pregnancy, age, veteran status, disability, genetic information, or any other protected characteristic under applicable federal or state law. RGRTA will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.
    $19.5 hourly 10d ago
  • Access Scheduler (Part Time)

    Regional Transit Service 4.1company rating

    Rochester, NY jobs

    Job Description ABOUT RTS ACCESS: RTS Access provides a complementary service, also known as "paratransit service," to the RTS fixed route system. This form of transportation is available to those customers with disabilities who are unable to utilize the RTS fixed route system for all or some of their transportation needs. OVERVIEW: The RTS Access Scheduler plays a critical role within the RTS Access Operation. The primary responsibility of this position is to assist RTS Access customers with their transportation needs in a way that uses RTS Access resources in the most efficient manner. Work involves the use of a computerized scheduling system. The Scheduler is responsible for making decisions related to established processes and procedures while using their judgement to efficiently and effectively negotiate and research the most appropriate trips for customers. This position also addresses customer inquiries regarding RTS Access services, resolves customer complaints, and provides general information over the telephone as necessary. The Scheduler must feel comfortable using computer systems/software. Work is performed under the direct supervision of the Director of Paratransit Services. COMPENSATION:$19.50per hour WORK SCHEDULE: Part Time Hours: Saturday & Sunday 8:00 AM to 1:00 PM, Tuesday & Wednesday 8:00 AM to 5:00 PM. RTS Access operates seven days a week, 364 days per year; therefore, employees must be able to work flexible hours and varied days, including weekends and holidays. This is a Union environment in association with the Teamsters, Local 118. ESSENTIAL FUNCTIONS: Provide excellent customer service in trip reservations. Be proficient in the use of the scheduling software to identify and negotiate the most suitable options for customers in an efficient manner. Collect all necessary trip information for curb-to-curb services and reasonable modifications. Schedule trip requests; negotiate requested times when necessary and appropriate. Resolve ride scheduling conflicts and address booking issues by working with dispatchers as necessary. Make necessary changes to contact information, fare/rider type, and other important field entries. Makes scheduling adjustments where necessary to minimize service disruptions. Use GPS tracking software to locate vehicles. Ascertain passenger information, i.e., name, address, origin, destination, time requested, aide assistance, return trip information, etc. Review manifests during off-peak phone hours to ensure efficient runs. Use good judgment, be patient and efficient when negotiating rides with customers. Additional duties as assigned (may include surveying customers or working on special projects). QUALIFICATIONS: A minimum of two (2) years of customer service experience, required A minimum of one (1) year of call center experience, required High school diploma or GED required Must be proficient with computers Strong knowledge of maps, navigation, and geographic layouts Familiarity with Monroe County (roads, landmarks, neighborhoods and boundaries) KNOWLEDGE, SKILLS, AND ABILITIES: Excellent customer service skills; customer focused. Ability to effectively use a personal computer and all software utilized by the department including, but not limited to, Trapeze and Google Maps; willingness to learn new systems and programs. Ability to handle multiple tasks accurately and effectively. Excellent communication and interpersonal skills including the ability to establish and maintain positive working relationships with team members. Ability to exhibit a professional, courteous demeanor. Ability to work in a diverse environment. Strong verbal and written communication skills. Strong organizational skills. Strong time management skills; ability to manage multiple projects simultaneously. Ability to focus under pressure. Attentive to detail. Ability to work independently and within a team. Ability to take direction, correction, and offer suggestions. Familiarity with city and ability to read and understand maps. PHYSICAL DEMANDS & WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit while using hands to finger, handle, or feel objects, tools, or controls. The employee is frequently required to talk, hear, see, and use a computer. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is occasionally required to stand, walk, and reach with hands and arms. The noise level in the work environment is usually moderate. ADDITIONAL INFORMATION: Rochester Genesee Regional Transportation Authority (RGRTA) is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship and/or immigration status, sex, sexual orientation, gender identity, pregnancy, age, veteran status, disability, genetic information, or any other protected characteristic under applicable federal or state law. RGRTAwill make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.
    $19.5 hourly 10d ago
  • Logistics Scheduler

    Chariot Logistics 4.1company rating

    Nashville, TN jobs

    The Logistics Scheduler at Chariot Logistics plays a vital role in coordinating the scheduling and execution of freight shipments. This position is responsible for managing appointments, communicating with customers and carriers, and ensuring accurate shipment data in our Transportation Management System (TMS). At Chariot Logistics, you'll enjoy working in our brand-new, state-of-the-art office space designed for collaboration, comfort, and productivity. Our positive company culture emphasizes teamwork, integrity, and professional growth, making this a great environment for motivated individuals. Key Responsibilities: Schedule and confirm pickup and delivery appointments with customers, carriers, and shipping locations. Communicate professionally via phone and email to coordinate shipment details and resolve scheduling issues. Enter, update, and maintain shipment information accurately in the company's TMS. Monitor shipments and proactively address scheduling conflicts, delays, or exceptions. Collaborate with dispatchers, customer service, and operations teams to ensure timely deliveries and customer satisfaction. Maintain organized records of all appointments and communicate changes promptly. Deliver outstanding customer service through timely and professional communication Compensation: Base hourly rate competitive within the industry. Performance-based bonus tied to Chariot Logistics' profitability. Why Join Chariot Logistics: Work in a brand-new, modern office designed for collaboration and productivity. Be part of a supportive and energetic team culture that values respect, integrity, and growth. Opportunities for professional development and career advancement. Competitive pay with bonus opportunities and comprehensive benefits. Benefits: Paid Time Off (PTO) for vacation, personal, and sick days. Company-sponsored healthcare coverage options. 401(k) retirement plan with company contributions. Company events and team-building activities to foster collaboration and fun. Work Environment: Office-based role with frequent computer, phone, and email communication. Standard business hours with occasional extended hours during high-demand periods. Requirements Bachelor's degree or a minimum of 1 year of logistics or transportation experience required. Proficiency in Microsoft Business Suite (Outlook, Excel, Word, Teams, and related applications). Experience with Transportation Management Systems (TMS) preferred. Strong organizational and multitasking skills with excellent attention to detail. Excellent written and verbal communication skills. Ability to prioritize and work effectively in a fast-paced environment. Positive attitude, team-oriented mindset, and strong problem-solving abilities.
    $22k-40k yearly est. 60d+ ago
  • Logistics Scheduler

    Chariot Logistics 4.1company rating

    Nashville, TN jobs

    Job DescriptionDescription: The Logistics Scheduler at Chariot Logistics plays a vital role in coordinating the scheduling and execution of freight shipments. This position is responsible for managing appointments, communicating with customers and carriers, and ensuring accurate shipment data in our Transportation Management System (TMS). At Chariot Logistics, you'll enjoy working in our brand-new, state-of-the-art office space designed for collaboration, comfort, and productivity. Our positive company culture emphasizes teamwork, integrity, and professional growth, making this a great environment for motivated individuals. Key Responsibilities: Schedule and confirm pickup and delivery appointments with customers, carriers, and shipping locations. Communicate professionally via phone and email to coordinate shipment details and resolve scheduling issues. Enter, update, and maintain shipment information accurately in the company's TMS. Monitor shipments and proactively address scheduling conflicts, delays, or exceptions. Collaborate with dispatchers, customer service, and operations teams to ensure timely deliveries and customer satisfaction. Maintain organized records of all appointments and communicate changes promptly. Deliver outstanding customer service through timely and professional communication Compensation: Base hourly rate competitive within the industry. Performance-based bonus tied to Chariot Logistics' profitability. Why Join Chariot Logistics: Work in a brand-new, modern office designed for collaboration and productivity. Be part of a supportive and energetic team culture that values respect, integrity, and growth. Opportunities for professional development and career advancement. Competitive pay with bonus opportunities and comprehensive benefits. Benefits: Paid Time Off (PTO) for vacation, personal, and sick days. Company-sponsored healthcare coverage options. 401(k) retirement plan with company contributions. Company events and team-building activities to foster collaboration and fun. Work Environment: Office-based role with frequent computer, phone, and email communication. Standard business hours with occasional extended hours during high-demand periods. Requirements: Bachelor's degree or a minimum of 1 year of logistics or transportation experience required. Proficiency in Microsoft Business Suite (Outlook, Excel, Word, Teams, and related applications). Experience with Transportation Management Systems (TMS) preferred. Strong organizational and multitasking skills with excellent attention to detail. Excellent written and verbal communication skills. Ability to prioritize and work effectively in a fast-paced environment. Positive attitude, team-oriented mindset, and strong problem-solving abilities.
    $22k-40k yearly est. 30d ago
  • Centralized Scheduler-Rehab

    Southcoast 4.0company rating

    Fall River, MA jobs

    Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it. Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted ‘Best Place to Work' for 7 years in a row! We are searching for a talented Centralized Scheduler-Rehab Hours: Per Diem Shift: Day shift with every other weekend and holiday rotation; 10:00am - 6:30pm Location: Charlton Memorial Hospital - Fall River, MA A career at Southcoast Health offers you: A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve Competitive pay and comprehensive benefits package Generous Earned Time Off Package** Employee Wellbeing Program 403B Retirement Plan with company match Tuition assistance / Federal Loan Forgiveness programs Professional growth opportunities and customized leadership training **Available to regular status employees who are scheduled to work a minimum of 24 hours. Southcoast Health is an Equal Opportunity Employer. Responsibilities Position reports to the Operations Team Leader of Rehab Services. Perform a variety of duties to secure optimal revenue for all services performed at Southcoast Health Rehab Services. Duties consist of entering orders, scheduling, cancelling and rescheduling appointments. Completing a full pre-registration including documenting demographics and verifying insurance information. Resolving work queues, faxing, scanning, indexing, transcribing and utilization of On Base. Obtaining valid orders, communicating with clinicians, patients and customers regarding appt dates and times. Qualifications Equal to completion of four years of high school plus additional specialized courses or training, secretarial school, diploma, or medical office certification. Duties require knowledge of medical terminology. Proficient keyboarding skills are essential. Must possess strong reasoning and critical thinking skills. Proficient in use of software applications such as e-mail, Word, Excel, EHR. Exceptional customer service skills are required. Over three years of related medical office work experience is preferred. Associates degree preferred. Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired. Compensation: Pay rate will be determined based on level of experience. Pay Range USD $17.86 - USD $28.06 /Hr.
    $17.9-28.1 hourly Auto-Apply 12d ago
  • BDC Service Scheduler

    Johnson Motor Sales 3.9company rating

    New Richmond, WI jobs

    Service Scheduler Johnson Motors is looking for an automotive service scheduler to be a part of our team at our business development center (BDC) in New Richmond, WI. This position offers excellent income potential along with career advancement opportunities. Join our dynamic team and grow your career with us! Service Scheduler Responsibilities: Take incoming calls and schedule service appointments for all four of our Johnson Motors dealerships. Complete daily customer follow up calls. Work as a team to ensure customer needs are met and ensure that the level of customer service is up to the standard that Johnson Motors expects for all our customers. Service Scheduler Benefits: Full benefits package including Medical Dental Vision Company paid short term disability and life insurance Long term disability 401K with company match A highly competitive PTO package that increases with years of service Employee discounts on vehicle purchases, parts, and service Pay $19 per hour plus commission Requirements Service Scheduler Qualifications: Must have excellent communication skills to ensure clear communication mainly via phone conversations. Must maintain a professional presence both in appearance and attitude. Must have a team mentality to ensure that all team members work together to achieve the common goal. Must be comfortable with computers, typing, and technology systems. Previous customer service experience adds value.
    $19 hourly 31d ago
  • Central Scheduler

    Little River Medical Center 4.1company rating

    South Carolina jobs

    Central Scheduler The Centralized Scheduler is responsible for answering phones, scheduling appointments, registration of patients, reminding patients of balances due of patient, placing reminder calls for dental patients, for confirming appointments and other receptionist duties as requested including maintaining supplies. WHY LRMC: Little River Medical Center is a non-profit community health center within Horry County. At Little River Medical Center, we strive to offer exceptional health services and deliver quality, compassionate care to everyone. We provide a wide range of affordable health and support service for every family. ESSENTIAL DUTIES AND RESPONSIBILITIES: Greet caller and announce name of healthcare facility in a clear speaking voice. Demonstrates the ability to establish and maintain effective, productive relations with co-workers, supervisors, patients and the public. Daily appointment scheduling, answers incoming calls, makes patient appointment and reminder calls. Maintains a neat/well organized work area. Responsible for maintaining an adequate amount of supplies. Registers and/or updates patient demographic information into the patients accounting system on a daily basis. Attends all in-service trainings as required. Maintains patient confidentiality at all times. Maintains Center confidentiality and Code of Compliance per policy. Strives to retrieve messages hourly and return calls to patient in a timely manner. Accurately and completely take messages and ensure the appropriate person immediately addresses emergency calls. Informs patients of our Sliding Fee Program and the proper documentation they will need to bring with them at the time of their visit. Confirm all patient appointments prior to arrival. Follows established policy and procedures. Performs other duties, as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must remain courteous and considerate to patients and associates, possess tact and diplomacy, maintain professional appearance, possess good organization skills, be detailed oriented, be resourceful, be able to handle multiple tasks, be a self-starter and be able to work in a team oriented environment. Bilingual English/Spanish preferred but not required. EDUCATION and/or EXPERIENCE: High School diploma or GED Bilingual English/Spanish preferred; however not required. LRMC offers benefits such as: Medical, Vision & Dental insurance. Health Benefits start on the 1st of the month following the start date. Employer matched 403B Retirement Plan. Paid Vacation time, Sick time, & Holiday's. As well as paid qualifying Administrative Leave. Employer Paid Health Benefits: Life / AD&D Policies, Short/Long Term Disability, and an Employee Assistant Plan.
    $23k-30k yearly est. 10d ago
  • Central Scheduler

    Memorial Health System 4.3company rating

    Decatur, IL jobs

    Under the supervision of the Patient Access Manager, and according to specified procedures, responsible for the efficient and orderly scheduling of patients for hospital services. Collection of patient data needed by the serving department to perform service. Ensure Practitioner ordered services are scheduled as directed by office staff and order/script. Responsible for verifying that the diagnosis provided and the testing ordered meet Medicare's Local Coverage Decisions (LCD) and National Coverage Decision (NCD), prior to the testing. Ensure data collection for scheduled services meet the requirements defined by the servicing department Qualifications Education: High school diploma or equivalent required Experience: Basic understanding of ICD-10 diagnosis codes and CPT-4 coding Previous medical scheduling experience highly desired Other Knowledge/Skills/Abilities/Working Conditions-Physical Requirements & Atmosphere: Outstanding customer service skills Aptitude for detailed and accuracy a must Medical terminology Modern office environment. 80/95% Sedentary in high volume call center, calls are managed by an automated attendant Moderate to high stress due to urgency to reduce customer call wait times Moderate noise environment. May be subject to verbal abuse by patients Potential exposed to clinically infectious diseases Mild amount of walking is involved, both inter- and intra-departmental Responsibilities Professionally and courteously interact with the general public, physicians and hospital personnel. Receive Physician orders for patient testing and ensures orders comply with Medicare's Local Coverage (LCD) and National Coverage Decision's (NCD). Obtain patient clinical and demographic data to appropriately provide the medical service identified by the practitioner and to provide the service at the time that best meets the patient schedule. Demonstrate a good understanding of the elements involved with the various procedures/exams and provide appropriate instructions to patients for specific testing ordered. Receive and interview incoming patients and/or relatives to obtain necessary information for scheduling walk-in testing. Coordinate and communicate necessary information to the Registration personnel to facilitate the pre-registration of scheduled patients. Communicate scheduling information to effected departments and physicians. Maintain computer system master files to optimize system/resource effectiveness. Coordinate and assist Financial Representative to ensure pre-certification/pre-authorizations are completed prior to service(s) being rendered. Provide excellent customer service to patients, visitors, physicians, hospital staff and co-workers. Keep supervisor informed of all potential problems. Displays a needs no reminder attitude. Ability to multitask and work in high call volume stressful environment. Coordinate with hospital staff to ensure patients are scheduled. Performs other related work as required or requested. Not ready to apply? Connect with us for general consideration.
    $26k-33k yearly est. Auto-Apply 7d ago
  • Purchasing & Scheduling Specialist

    Ccl Label 4.7company rating

    Raleigh, NC jobs

    The Purchaser and Scheduling Associate is responsible for coordinating purchasing activities and production scheduling to ensure materials and resources are available to meet customer demand. This role works closely with suppliers, production, customer service, and logistics teams to balance material availability, production efficiency, and delivery performance.
    $31k-53k yearly est. 3d ago
  • Purchasing & Scheduling Specialist

    Ccl Label 4.7company rating

    North Carolina jobs

    The Purchaser and Scheduling Associate is responsible for coordinating purchasing activities and production scheduling to ensure materials and resources are available to meet customer demand. This role works closely with suppliers, production, customer service, and logistics teams to balance material availability, production efficiency, and delivery performance.
    $30k-49k yearly est. 3d ago
  • Scheduling Coordinator

    Alabama Professional Services 4.5company rating

    Irondale, AL jobs

    Alabama Professional Services is a family-owned home improvement and maintenance company that serves the state of Alabama. We opened our doors in 1977 with the mission to provide safe and precise solutions to the majority of homeowner needs. At APS, our purpose is to provide remarkable experiences for our customers and your role in that is crucial. We want to provide you with a workplace where you are appreciated, rewarded, and given opportunities to excel in your career. We are looking for a motivated individual to join our office staff as a Scheduling Coordinator. If you pride yourself in providing exceptional customer service and want to be valued for what you bring to the team, apply today! Responsibilities: Represent us by answering calls, make collection calls, schedule free estimates, and following up with customers on various issues Provide tactical support to other departments of the company Keep customer records and database current Communicate with customers to ensure their satisfaction with our work Provide customers with a remarkable experience Qualifications: No experience necessary- we will teach you everything you need to know on-site! A customer-centric approach with the ability to address inquiries, concerns, and issues in a courteous and helpful manner Exceptional telephone and interpersonal skills Keen eye for accuracy when reviewing dates, payments, and scheduling information Proficiency in computer programs and apps A desire to grow within the role and potentially take on additional responsibilities as experience is gained High school diploma or equivalent Must be able to pass a comprehensive background and drug screen Benefits: Comprehensive benefits package including medical, dental, vision, and life insurance Potential for incentive-based compensation 401(k) plans A trusting, respectful, and upbeat culture The best tools, materials, and training to ensure your success Opportunities for professional growth and development Our company is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law. If you pride yourself in your work ethic and want an employer who will value your hard work, apply today to join our team.
    $32k-40k yearly est. 60d+ ago
  • Dedicated Team Position, M-F Schedule

    Ruan 4.7company rating

    OFallon, IL jobs

    This opening out of Caseyville, IL will get drivers home weekly on a Monday through Friday schedule. This account offers dedicated lanes going to Springfield, IL and La Porte, IN and average $50k per year for each driver. Drivers leave out in the afternoon. Give our hotline number a call with any questions: **************! Apply today to learn more about this great opportunity - positions are limited! Minimum Requirements Must have at least one year of verifiable tractor-trailer truck experience in the past 36 months and a valid Class A CDL Must be at least 22 years or older No more than three moving violations in the past three years (some restrictions apply) No more than one DOT recordable preventable accident in the last three years Additional qualifications will apply
    $50k yearly 60d+ ago

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