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Transit Service Manager Careers

A transit service manager oversees transit operations, monitors their performance, and assesses their adherence to rules and regulations. They oversee every transit activity. Transit service managers work with operators to ensure customers get what they are truly worth. They are always there to resolve issues between passengers and drivers. The transit service manager handles customers' complaints.

They also inspect vehicles to ascertain their roadworthiness.

Experience plays a huge role in filling this capacity. However, with a high school diploma, you can get this job. A transit service manager can make an average salary of $76,000 per year. Strong analytical skills, problem-solving skills, business skills, and great organizational skills as well as customer service skills are what a transit service manager needs.

There is more than meets the eye when it comes to being a transit service manager. For example, did you know that they make an average of $40.98 an hour? That's $85,235 a year!

Between 2018 and 2028, the career is expected to grow 11% and produce 46,800 job opportunities across the U.S.

What Does a Transit Service Manager Do

There are certain skills that many transit service managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, business skills and organizational skills.

When it comes to the most important skills required to be a transit service manager, we found that a lot of resumes listed 15.9% of transit service managers included itil, while 14.5% of resumes included cts, and 11.1% of resumes included customer complaints. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the transit service manager job title. But what industry to start with? Most transit service managers actually find jobs in the technology and health care industries.

How To Become a Transit Service Manager

If you're interested in becoming a transit service manager, one of the first things to consider is how much education you need. We've determined that 50.9% of transit service managers have a bachelor's degree. In terms of higher education levels, we found that 18.2% of transit service managers have master's degrees. Even though most transit service managers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a transit service manager. When we researched the most common majors for a transit service manager, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on transit service manager resumes include associate degree degrees or diploma degrees.

You may find that experience in other jobs will help you become a transit service manager. In fact, many transit service manager jobs require experience in a role such as project manager. Meanwhile, many transit service managers also have previous career experience in roles such as case manager or information technology project manager.

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Average Salary
$85,235
Average Salary
Job Growth Rate
11%
Job Growth Rate
Job Openings
19,081
Job Openings

Average Salary for a Transit Service Manager

Transit Service Managers in America make an average salary of $85,235 per year or $41 per hour. The top 10 percent makes over $123,000 per year, while the bottom 10 percent under $58,000 per year.
Average Salary
$85,235
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Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Paratransit and Transit Services Manager
Paratransit and Transit Services Manager
Sarasota County Government Careers
Sarasota County Government Careers
06/11/2021
06/11/2021
$60,17406/11/2021
$60,174
Lead Transitional Services Case Manager Bi-Lingual
Lead Transitional Services Case Manager Bi-Lingual
JFCS Administration
JFCS Administration
01/11/2021
01/11/2021
$37,25301/11/2021
$37,253
Lead Transitional Services CAE Manager Bi-Lingual Required
Lead Transitional Services CAE Manager Bi-Lingual Required
JFCS Administration
JFCS Administration
10/08/2020
10/08/2020
$35,47910/08/2020
$35,479
Transit Services Manager
Transit Services Manager
City of Tucson
City of Tucson
07/22/2020
07/22/2020
$58,87407/22/2020
$58,874
Transition Manager-Public Service Manager II (2 Positions Available)
Transition Manager-Public Service Manager II (2 Positions Available)
State of Maine, Office of Information Technology
State of Maine, Office of Information Technology
05/21/2020
05/21/2020
$65,00005/21/2020
$65,000

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Transit Service Manager Demographics

Gender

male

51.1 %

female

39.9 %

unknown

9.0 %

Ethnicity

White

70.5 %

Asian

12.2 %

Hispanic or Latino

8.7 %

Foreign Languages Spoken

Portuguese

25.0 %

Dutch

25.0 %

Chinese

25.0 %
See More Demographics

Transit Service Manager Education

Majors

Business
24.6 %

Degrees

Bachelors

50.9 %

Masters

18.2 %

Certificate

11.9 %

Top Colleges for Transit Service Managers

1. Carnegie Mellon University

Pittsburgh, PA • Private

In-State Tuition
$55,465
Enrollment
6,483

2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

3. University of Washington

Seattle, WA • Private

In-State Tuition
$11,207
Enrollment
30,905

4. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

5. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

6. Boston University

Boston, MA • Private

In-State Tuition
$53,948
Enrollment
17,238

7. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-State Tuition
$14,760
Enrollment
31,451

8. Columbia University in the City of New York

New York, NY • Private

In-State Tuition
$59,430
Enrollment
8,216

9. Northeastern University

Boston, MA • Private

In-State Tuition
$51,522
Enrollment
13,760

10. Duke University

Durham, NC • Private

In-State Tuition
$55,695
Enrollment
6,596
See More Education Info

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Top Skills For a Transit Service Manager

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 15.9% of transit service managers listed itil on their resume, but soft skills such as analytical skills and business skills are important as well.

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Top Transit Service Manager Employers

1. IBM
4.8
Avg. Salary: 
$95,725
Transit Service Managers Hired: 
8+
2. Dell
4.8
Avg. Salary: 
$129,808
Transit Service Managers Hired: 
4+
3. Syracuse University
4.4
Avg. Salary: 
$57,069
Transit Service Managers Hired: 
3+
4. Kforce
4.5
Avg. Salary: 
$61,182
Transit Service Managers Hired: 
2+
5. LPL Financial
4.8
Avg. Salary: 
$110,202
Transit Service Managers Hired: 
2+
6. Tata Consultancy Services
4.1
Avg. Salary: 
$73,107
Transit Service Managers Hired: 
2+
Updated October 2, 2020