A transit service manager oversees transit operations, monitors their performance, and assesses their adherence to rules and regulations. They oversee every transit activity. Transit service managers work with operators to ensure customers get what they are truly worth. They are always there to resolve issues between passengers and drivers. The transit service manager handles customers' complaints.
They also inspect vehicles to ascertain their roadworthiness.
Experience plays a huge role in filling this capacity. However, with a high school diploma, you can get this job. A transit service manager can make an average salary of $76,000 per year. Strong analytical skills, problem-solving skills, business skills, and great organizational skills as well as customer service skills are what a transit service manager needs.
There is more than meets the eye when it comes to being a transit service manager. For example, did you know that they make an average of $40.98 an hour? That's $85,235 a year!
Between 2018 and 2028, the career is expected to grow 11% and produce 46,800 job opportunities across the U.S.
There are certain skills that many transit service managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, business skills and organizational skills.
When it comes to the most important skills required to be a transit service manager, we found that a lot of resumes listed 15.9% of transit service managers included itil, while 14.5% of resumes included cts, and 11.1% of resumes included customer complaints. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the transit service manager job title. But what industry to start with? Most transit service managers actually find jobs in the technology and health care industries.
If you're interested in becoming a transit service manager, one of the first things to consider is how much education you need. We've determined that 50.9% of transit service managers have a bachelor's degree. In terms of higher education levels, we found that 18.2% of transit service managers have master's degrees. Even though most transit service managers have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a transit service manager. When we researched the most common majors for a transit service manager, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on transit service manager resumes include associate degree degrees or diploma degrees.
You may find that experience in other jobs will help you become a transit service manager. In fact, many transit service manager jobs require experience in a role such as project manager. Meanwhile, many transit service managers also have previous career experience in roles such as case manager or information technology project manager.