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Transit service manager full time jobs - 34 jobs

  • Change Management Manager

    Motion Recruitment 4.5company rating

    Columbus, OH

    Our client, a leading provider of energy and gas, is hiring a Change Management Lead to join their team in Columbus, OH! This role will be on-site Tues-Thurs. *This is a 1 year W2 contract with benefits!* In this role, you will lead enterprise change initiatives by developing and executing strategies that drive adoption and minimize resistance. You will partner with business and IT leaders while guiding teams to deliver successful, large-scale transformations. Responsibilities: Lead and execute change management strategies to support large-scale, enterprise transformation initiatives Partner with business and IT leaders to drive stakeholder engagement, communication, and adoption Manage and coach OCM teams and vendors to ensure timely, high-quality delivery of change outcomes Requirements: Bachelor's degree required 8+ years of experience in change management Experience leading teams in complex environments Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.
    $87k-113k yearly est. 1d ago
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  • Product Delivery Manager

    Smart Energy Water 4.3company rating

    Columbus, OH

    Smart Energy Water (*********** Full time permanent Columbus, OH SEW, with its innovative and industry-leading cloud platforms, delivers the best Digital Customer Experiences (CX) and Workforce Experiences (WX), powered by AI, ML, and IoT Analytics to the global energy, water, and gas providers. At SEW, the vision is to Engage, Empower, and Educate billions of people to save energy and water. We partner with businesses to deliver platforms that are easy-to-use, integrate seamlessly, and help build a strong technology foundation that allows them to become future- ready. A Couple of Pointers: We are the fastest growing company with over 420+ clients and 1550+ employees. Our clientele is based out in the USA, Europe, Canada, Australia, Asia Pacific, Middle East Our platforms engage millions of global users, and we keep adding millions every month. We have been awarded 150+ accolades to date. Our clients are continually awarded by industry analysts for implementing our award-winning product. We have been featured by Forbes, Wall Street Journal, LA Times for our continuous innovation and excellence in the industry. Overview SEW is seeking a Product Delivery Manager to join our award-winning team in delivering innovative technology solutions spanning mobile, enterprise, and web applications. The ideal candidate is a highly organized individual, with a good technical understanding of web and mobile applications, has strong experience in leading teams on internal / external facing products and projects and interacting with stakeholders, design and technical team members to get things done. Responsibilities Own delivery and execution of enterprise SaaS implementation projects Lead cross-functional teams across client and internal stakeholders to ensure project success Manage technical scoping, timelines, risks, and escalations Guide API and integration discussions with client IT teams and internal engineering Oversee implementation of third-party payment solutions (e.g., Chase, Braintree, and etc…) Work with product and support teams to transition implementations to go-live and beyond Maintain strong client relationships and drive alignment on delivery milestones Eliciting and documenting requirements, discovering and documenting workflows, leading the product strategy, prioritizing needs and wants, evaluating and assessing risks, planning, tracking, and managing assigned projects. The candidate will identify issues proactively, resolve conflicts, escalate if necessary, and work across the organization. Work closely with the cross functional teams, communicate priorities, and work with key stakeholders to ensure expectations are managed, and the project delivered to satisfaction. Responsible for ensuring teams adhere to (and/or aid in the creation of) the development and consistent application of product design principles, design patterns and shared code libraries to ensure efficient and scalable product development. Deliver end-to-end solutions for clients by drawing from a strong background across multiple disciplines including development, architecture, integration, testing, business analysis, organizational change management, and project management knowledge. Requirements 5-10 years of experience in technical project or delivery management within a SaaS or enterprise software company Proven success delivering complex enterprise programs in the Utility industry is a MUST Experience implementing one or more of the following solutions - CIS (SAP or Oracle), CX solution, Field Service automation, MDM etc. JIRA and related tools Strong proficiency in SQL, Excel, and/or BI tools (e.g., Power BI, Tableau) Familiarity with payment gateways, tokenization, and reconciliation workflows Excellent communication, organization, and stakeholder management skills Ability to translate between business and technical requirements Utility industry background is a must PMP, CSM, or similar certification is a plus Expert knowledge of the project lifecycle (whether it be software development, content, release management, etc.) Experience working with offshore development and test resources is highly desirable. Expert in Microsoft Project, Word, Excel, Visio, and PowerPoint. Must be able to work with multiple product and project teams simultaneously, thrive in a fast-paced and dynamic environment and connect unexpected threads across disparate delivery teams. Perform resource allocations and workload assignments according to delivery requirements. Proven problem-solving ability with complex, technical, and abstract concepts. " SEW is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law ."
    $95k-130k yearly est. 5d ago
  • Service Manager

    Bridgestone Americas 4.7company rating

    New Albany, OH

    Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. **Job Category** Retail **Position Summary** Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment. Pay Range: $20.60 - $30.90 ___ **Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds the applicable minimum wage requirements.** ___ **Responsibilities** + Assign and schedule work duties to auto service staff according to individual skill level. + Serve all automotive service needs of customers. + Oversee the hiring and training of an effective auto service team. + Ensure high teammate retention. + Maintain compliance with quality standards. + Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up. + Serve as the primary point of contact for customer inquiries, feedback, and concerns, utilizing strong interpersonal skills and automotive expertise to foster long-term relationships and loyalty. + Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company policies and standards. Use this expertise to enhance efficiency and ensure seamless store operations. + Drive sales through proactive customer interactions, thorough vehicle inspections, and facilitation of communication between the back and front of the shop. + Provide valuable insights to the front of the shop to facilitate product and service sales, optimizing revenue generation. **Minimum Qualifications** + High School Diploma or equivalent. + 4 years of auto service technical experience. + 1 year of service manager or service writer experience. + Problem solving - customer complaints. + Aptitude to manage inventory, scheduling, equipment maintenance, etc. + Capacity to lead and coach others. + Teammate and customer/communication skills. + Ability to recruit and select technicians successfully according to store requirements. + Willingness to continue education and remain current in automotive repair issues. + Must have valid automotive driver's license at all times in order to test drive customer's vehicles. **PREFERRED QUALIFICATIONS** + 2 year degree or equivalent. **OUR CREW KNOWS** **BENEFITS** + Medical, Dental and Vision - Starting day 1 for all our teammates + Paid vacation and holidays + On-the-job training and company-funded ASE certifications + Flexible work schedule + 401(k) match + On demand pay (daily pay) program available **OUR VALUES GIVE BACK TO** **YOU** + Professional Development: No matter where you're at in your career, we've got the resources to help you level up. + Community Involvement: We pride ourselves on working with our local communities and giving back where we can. + Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together. **At Bridgestone, you are Free to Be** We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need. **What we offer** At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you: + A supportive and engaging onboarding experience to ensure a smooth transition into our team. + The opportunity to develop and grow, through training and regular mentorship. + Corporate Social Responsibility activities. + A truly global, dynamic and challenging work environment. + Agility and work/life effectiveness and your long-term well-being. + A diverse and inclusive team. _Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law._ **Employment Eligibility** If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
    $20.6-30.9 hourly 2d ago
  • Principal Data Center Facilities Development Manager

    Oracle 4.6company rating

    Columbus, OH

    We are seeking an experienced Principal Data Center Facilities Development Manager to oversee the onsite construction of data centers performed by colocation providers. This role is critical in ensuring that projects are managed effectively to meet schedule, quality, and design requirements. group of professionals dedicated to delivering state-of-the-art data center facilities at scale and at pace. This team comprises experienced project managers, commissioning experts, and construction specialists who work collaboratively to ensure the successful execution of complex data center construction projects. They bring a wealth of expertise in project management, technical design, and on-site construction, ensuring that our data centers meet the highest standards of quality, efficiency, and sustainability. By staying ahead of industry trends and incorporating innovative technologies, this team plays a crucial role in supporting Oracle Cloud Infrastructure's data needs and driving our growth and success. **Key Responsibilities:** 1. **Project Oversight:** provide an onsite presence for the onsite construction of major data centers by colocation providers, ensuring all projects are completed on time, within budget, and to the highest quality standards. 2. **Schedule Management:** Develop and maintain detailed project schedules, coordinating with colocation providers to ensure timely delivery of milestones. Provide validation of schedules by comparing to progress in the field. 3. **Risk Evaluation:** Independently analyze projects to evaluate the risk profiles associated with timely delivery, address gaps in risk identification and mitigation, and inform the business of associated potential impacts. 4. **Tenant Fit Out Integration:** Work closely throughout design, construction, and commissioning to fully coordinate and integrate the separate scope of tenant fit out projects with the DCIB teams leading these efforts. 5. **Quality Assurance:** Implement and oversee quality control processes to ensure all construction activities meet design specifications and industry standards. Bring concerns to the business as identified. 6. **Design Coordination:** Collaborate with design teams to ensure that construction activities align with the approved design plans and specifications. 7. **Stakeholder Communication:** Serve as the primary point of contact between the company and colocation providers, facilitating clear and effective communication. Facilitate decision making by brining tasks to leadership and identifying solutions for discussion. 8. **Risk Management:** Identify potential risks and develop mitigation strategies to ensure project success. 9. **Compliance:** Ensure all construction activities comply with relevant regulations, codes, and standards. 10. **Continuous Improvement:** Provide ongoing colocation provider evaluation input for continuous improvement. 11. **Onsite Presence:** maintain a physical onsite presence between 50-100% of the time depending on the demands of the project to ensure schedule, coordination, and quality are maintained throughout the life of the project. Projects may be international. **Required Skills** 1. Building Construction Knowledge: Strong knowledge of base building data center construction, including civil, structural, architectural, mechanical, electrical, controls, and plumbing. 2. Expertise in managing the startup and commissioning phases of data center projects. 3. Problem-Solving: Strong analytical and problem-solving abilities to address complex challenges in a fast-paced construction environment. 4. Technical Knowledge: understanding of data center design, construction, and operational requirements, with a focus on cutting-edge technologies and sustainability. 5. Project Management: Proven expertise in managing data center construction projects, ensuring timely and within-budget delivery. 6. Leadership: Demonstrated ability to lead under pressure, mentor, and inspire a diverse team of construction and design professionals. 7. Budget Management: Proficiency in creating, managing, and optimizing project budgets to ensure cost-effective use of resources. 8. Financial Review: Extensive experience and strong processes for invoice review / approvals and change order management. 9. Risk Management: Ability to identify potential risks and develop effective mitigation strategies to minimize impact on project timelines and costs. 10. Vendor Management: Extensive experience in selecting, negotiating, and managing contracts with external vendors, contractors, and suppliers. 11. Regulatory Compliance: In-depth knowledge of relevant regulations, industry standards, and organizational policies to ensure compliance in all construction activities. 12. Communication: Excellent verbal and written communication skills for effective stakeholder engagement and clear project updates. Qualifications 1. Bachelor's degree in Construction Management, Engineering, or a related field, or relevant experience. 2. Role is a full-time onsite position in Santa Teresa, NM. 3. Minimum of 10 years of experience in construction project management, with a focus on data center or colocation infrastructure, either for a general contractor, colocation provider, or hyperscaler. 4. Proven track record of successfully managing large-scale construction projects. 5. Strong understanding of construction processes, quality control, and design coordination. 6. Excellent communication, leadership, and problem-solving skills. 7. Ability to work effectively with diverse teams and stakeholders. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $120,100 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC5 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
    $120.1k-251.6k yearly 37d ago
  • Tax Senior Manager - Personal Financial Services

    PwC 4.8company rating

    Columbus, OH

    **Specialty/Competency:** Entrepreneurial & Private Business (EPB) - General **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 20% A career in our Personal Financial Service practice, within PwC Private, will provide the opportunity to help private companies with a range of business advisory needs such as audit, tax compliance, and planning to help improve their operational efficiency and to free up time that can be spent focusing on business strategy. You'll have the opportunity to experience the entire business life cycle of a private company from inception to growth, maturity and transition. Our team helps our clients develop, design and implement plans to achieve their personal wealth goals and ensure maintenance for future generations. You'll focus on analysing the tax efficiencies of income tax, investment, insurance and risk, and other lifestyle investments planning to establish a foundation for financial longevity." Our PwC Private teams help entrepreneurs, private business owners and family enterprises manage their ownership and growth at every stage, in a way that fits the needs of their business in today's changing global landscape. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: + Encourage everyone to have a voice and invite opinion from all, including quieter members of the team. + Deal effectively with ambiguous and unstructured problems and situations. + Initiate open and candid coaching conversations at all levels. + Move easily between big picture thinking and managing relevant detail. + Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required. + Contribute technical knowledge in area of specialism. + Contribute to an environment where people and technology thrive together to accomplish more than they could apart. + Navigate the complexities of cross-border and/or diverse teams and engagements. + Initiate and lead open conversations with teams, clients and stakeholders to build trust. + Uphold the firm's code of ethics and business conduct. The Opportunity As part of the PwC Private team you are expected to help affluent Net Worth Individuals and private wealth management structures with a range of advisory needs such as audit, tax compliance, and planning to improve their operational efficiency. As a Senior Manager you are expected to lead large projects and innovate processes, focusing on achieving results and maintaining operational excellence. You are expected to interact with clients at a senior level and drive overall project success, leveraging your influence, proficiency, and network to deliver quality results. Responsibilities - Oversee and manage large-scale projects - Innovate and streamline operational processes - Maintain project success through senior-level client interaction - Leverage influence and specialized knowledge to achieve quality results - Develop and lead top-performing teams - Implement a holistic approach to client needs - Apply specialized technical knowledge and industry insights - Deliver sustained outcomes through strategic innovation What You Must Have - Bachelor's Degree in Accounting - 6 years of experience - CPA, Member of the Bar or other tax, technology, or finance-specific credentials may qualify for this opportunity What Sets You Apart - Financial planning - Wealth transfer planning - Business succession planning or trust and estate work - Broad technical skills with Form 1040 for affluent individuals - Experience identifying and addressing client needs - Leading as a business advisor with a 'One Firm' mindset - Familiarity with a CRM system - Innovating through new and existing technologies - Utilizing digitization tools to enhance engagements Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: *************************************** The salary range for this position is: $124,000 - $335,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: *********************************** \#LI-Hybrid
    $124k-335k yearly 60d+ ago
  • Service Excellence Manager

    The Strickland Group 3.7company rating

    Columbus, OH

    Join Our Dynamic Insurance Team - Unlock Your Potential! Are you ready to take control of your future and build a career in one of the most stable and lucrative industries? We are seeking driven individuals to join our thriving insurance team, where you'll receive top-tier training, support, and unlimited income potential. NOW HIRING: ✅ Licensed Life & Health Agents ✅ Unlicensed Individuals (We'll guide you through the licensing process!) We're looking for our next leaders-those who want to build a career or an impactful part-time income stream. Is This You? ✔ Willing to work hard and commit for long-term success? ✔ Ready to invest in yourself and your business? ✔ Self-motivated and disciplined, even when no one is watching? ✔ Coachable and eager to learn? ✔ Interested in a business that is both recession- and pandemic-proof? If you answered YES to any of these, keep reading! Why Choose Us? 💼 Work from anywhere - full-time or part-time, set your own schedule. 💰 Uncapped earning potential - Part-time: $40,000 - $60,000 /month | Full-time: $70,000 - $150,000+++/month. 📈 No cold calling - You'll only assist individuals who have already requested help. ❌ No sales quotas, no pressure, no pushy tactics. 🧑 🏫 World-class training & mentorship - Learn directly from top agents. 🎯 Daily pay from the insurance carriers you work with. 🎁 Bonuses & incentives - Earn commissions starting at 80% (most carriers) + salary 🏆 Ownership opportunities - Build your own agency (if desired). 🏥 Health insurance available for qualified agents. 🚀 This is your chance to take back control, build a rewarding career, and create real financial freedom. 👉 Apply today and start your journey in financial services! ( Results may vary. Your success depends on effort, skill, and commitment to training and sales systems. )
    $70k-150k yearly Auto-Apply 60d+ ago
  • Data Center Construction Manager

    Selectek, Inc.

    Columbus, OH

    Mission Critical Construction Manager - Data Centers Industry: Mission Critical / Data Center Infrastructure We are seeking an experienced Mission Critical Construction Manager to support data center retrofit and upgrade projects for a major hyperscale client. This role is fully onsite in Columbus, OH, managing internal and subcontractor crews in live data center environments. Project scopes range from targeted BMS/EPMS upgrades to large, multidisciplinary construction efforts involving multiple trades. This position sits within a well-established Digital Infrastructure Group that has been delivering mission critical and data center solutions for over 40 years, including retrofits, modernization, and full buildouts. Key Responsibilities Serve as a full-time, onsite Construction Manager Manage and coordinate internal field teams and subcontractors across mission critical renovation and upgrade projects Support scopes including BMS, EPMS, electrical, mechanical, and structural work Ensure work is executed safely in live data center environments while maintaining uptime and operational integrity Champion jobsite safety, quality, and compliance with company and client standards Provide technical direction to trade partners and field crews Support project planning, scheduling, coordination, and closeout activities Deliver regular construction and schedule updates to project management leadership Assist with RFIs, submittals, site logistics plans, and as-built documentation Attend site walks and coordination meetings with clients and subcontractors Coordinate site access, badging, and security requirements Identify field-level process inefficiencies and recommend improvements Promote positive client relationships and a collaborative team environment Required Qualifications 3-5+ years of Mission Critical or Data Center construction field management experience Direct experience working in live data centers is required Proven experience running crews in operational mission critical environments Strong understanding of construction safety, quality, and best practices Broad knowledge of MEP systems, including: Electrical Mechanical Structural Architectural Ability to: Read and interpret one-line electrical diagrams Interpret P&ID and BMS control diagrams Trace and understand power flow from electrical drawings Understand, execute, and coach others on simple and complex LOTO procedures Experience with BMS and EPMS systems (construction, integration, commissioning) Strong attention to detail with a solution-oriented mindset Ability to manage multiple priorities in a fast-paced environment Excellent communication and collaboration skills Ability and willingness to travel to project sites as needed Must be authorized to work in the U.S. without current or future visa sponsorship Preferred Qualifications OSHA 30 Certification Prior experience with Power Distribution Controls (PDC) and/or Automated Control Systems (ACS) Previous experience supporting AWS data center projects Background in highly complex environments such as data centers, mission critical facilities, or hospitals Commercial-only construction backgrounds are not a fit for this role. About the Company Our Digital Infrastructure Group delivers end-to-end solutions across the full data center lifecycle-from design and construction to modernization, upgrades, and ongoing maintenance. We support some of the most critical infrastructure environments in the world and are known for our technical depth, safety culture, and long-term client partnerships. Please send your resume to hmccormick@selectek.net for consideration.
    $109k-169k yearly est. 2d ago
  • Data Center Commissioning Project Manager

    Cai 4.8company rating

    Columbus, OH

    * Position Description:Your responsibilities as a Data Center Cx PM will include:Working with project teams at client sites to inspect, test, and troubleshoot data center/ building commissioning facilities and/ or equipment. This person is responsible for identifying and coordinating activities for commissioning and reporting. The Project Manager will be the POC with client (data center/ building commissioning companies) personnel and the Regional Manager. The Project Manager will execute the work as well as oversee it. Electrical and/or Mechanical commissioning experience is required. Requirements include:Position Requirements:BS in an electrical, mechanical, engineering field or equivalent experience5-10+ years or more of experience in commissioning and qualification in the Data Center industry, Leading large (minimum of 4 megawatts) projects/facilities. Comfort in the Construction industry (managing vendors, clients, subcontractors) is a plus. Experience with commissioning plans/test scripts, schedules, budgets, change orders and summary reports is desired.Experience managing multi-disciplinary teams with full commissioning responsibility is desired. Other Requirements:Excellent oral and written communication skills in EnglishAble to travel domestically and internationally as required Able to work (paid) overtime Able to work in the US without sponsorship now or any time in the future. About CAICAI is a 100% employee-owned company established in 1996, that has grown year over year to more than 800 people worldwide. We provide commissioning, qualification, validation, start-up, project management and consulting services related to operational readiness to FDA regulated and other mission critical industries. Are You Ready?Our approach is simple; we put the client's interests first, we do not stop until it is right, and we will do whatever it takes to get there.As owners of CAI, we are committed to living our Foundational Principles, both professionally and personally:We act with integrity We serve each other We serve society We work for our future With employee ownership, one person's success is everyone's success; we work diligently to accomplish team goals. We place Team Before Self, demonstrate Respect for Others, and possess a can-do attitude. That is how we have grown exponentially. BenefitsOur full-time positions offer competitive compensation and benefits which include: up to 15% retirement contribution, 24 days PTO and 5 sick days per year, health insurance at extremely low cost to employee, financial support for both internal and external professional education as well as 70% long term disability paid for by the company. CAI Operations DCx Managers will be exposed to cutting edge technologies in the Hyperscale and other spaces. You will have an opportunity to work with recognized subject matter experts allowing YOU to be a key player in bringing data technologies to market. As part of our company culture, we invest in YOUR future, and commit to hands on certifications as well as professional training. Our collaborative culture ensures that our customers benefit from exemplary work across our entire range of professional services. #LI-MV1 #MISSIONCRITICALWe are an equal opportunity employer; we are proud to employ veterans and promote diversity and inclusion in our workplace. Diversity is a strength for our global company. We pledge that CAI will be operated in a way that is fair and equitable to all - our employees, our customers, and the broader society. This job description is not all inclusive and you may be asked to do other duties. CAI will also consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Act (FCA) / Fair Chance Ordinance (FCO).
    $108k-154k yearly est. Auto-Apply 60d+ ago
  • SERVICE MANAGER

    Morgan Engineering Systems Inc. 3.4company rating

    Columbus, OH

    Job DescriptionCrane Service Manager For over 150 years, Morgan has led the way in transforming the metals industry. We don't just build world-class material handling systems-we create safer, smarter, and more efficient solutions that empower our customers and elevate our communities. Be part of a company that is driven by a passion for innovation and a commitment to sustainability. Due to continued growth, we are seeking a full-time Crane Service Manager to join our team. This role involves assembling, installing, and maintaining Morgan's industrial overhead cranes at customer sites across the U.S. You'll be part of a team that ensures innovation comes standard with every order. Join us in fulfilling our vision: To challenge the possibilities of today by thinking differently. Responsibilities: Assemble, install, wire, and commission Morgan industrial overhead cranes at customer sites nationwide. Perform preventative maintenance and inspections on overhead cranes. Troubleshoot and repair mechanical and electrical systems, including AC and DC electrical components. Work in field-based environments including industrial sites and manufacturing facilities. Safely operate at heights and heavy equipment in varying weather conditions. Education/Experience: High school diploma or GED required. 3-5 years of experience in crane service, maintenance, or a related field. Welding experience is a plus. Strong knowledge of mechanical, electrical, and hydraulic systems. Ability to read blueprints and use metrological instruments (e.g., micrometers). Basic organization, communication, and problem-solving skills. Familiarity with OSHA regulations and crane safety standards. Valid driver's license and clean driving record. Ability to travel 75-90% of the time, including overnight stays. Must pass a background check and drug screening. Must be 21 years or older. Preferred Skills in One or More Areas: Millwright work Iron work Pipefitting Electrical meters Basic machining Basic welding Basic rigging Benefits: Guaranteed minimum of 40 hours per week Competitive wages based on experience Travel per diem and expense reimbursement Comprehensive benefits package including: Health insurance Dental insurance Vision insurance Life insurance 401(K) with matching Paid time off Company-provided tools and equipment. About Morgan: For more than 150 years, Morgan Engineering has created a legacy as a world leader in material handling systems. Through the design, production and service of large-scale industrial overhead and gantry-type cranes and mill equipment, we provide the innovative technology and engineering expertise to move our clients' businesses forward. To learn more about our company or apply for this position, visit ************************** Disclaimer: Morgan Engineering provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $55k-87k yearly est. 1d ago
  • Field Service Manager Branch

    Crown Equipment Corporation 4.8company rating

    Grove City, OH

    : Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. Job Posting External Job Responsibilities: * Direct, manage, train, motivate, and monitor job performance of Field Service Technicians. Ensure safety practices. Review paperwork and timecards. * Recruit, interview, develop, and evaluate service personnel. Counsel direct reports. * Maintain good customer relations and improve customer retention. Maintain direct contact with current or prospective customers. Resolve complaints. Prepare customer service repair quotes, presentations, cost reports, etc. * Pursue and develop new service business. Administer Company goals and policies. Maintain paper flow, records, and reports. Qualifications: * High school diploma and prior experience as a Field Service Technician * Prior experience as a Dispatcher and/or Supervisor preferred * Strong technical/repair knowledge * Good communication, interpersonal, motivational , and computer skills with Microsoft Office Suite experience * Valid driver's license, good driving record, and the ability to safely operate lift trucks Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities Nearest Major Market: Columbus Job Segment: Service Manager, Branch Manager, Field Service, Maintenance, Warehouse, Customer Service, Management, Manufacturing
    $70k-99k yearly est. 60d+ ago
  • Service Manager

    Experigreen

    Gahanna, OH

    General Information: Job Title: Service Manager Exemption Status: Full-Time, Exempt Department: Operations - Reports to Branch Manager The Service Manager is responsible for leading all lawn care service operations within the branch. This role ensures that customers receive high-quality applications, exceptional service, and a professional ExperiGreen experience. The Service Manager oversees production planning, service quality, safety compliance, training, route execution, and technician performance. Working closely with the Branch Manager, the Service Manager helps drive customer retention, operational efficiency, regulatory compliance, product usage accuracy, and branch-level growth. This position requires strong leadership, technical lawn care knowledge, and consistent hands-on field engagement to support technicians and customers. Key Responsibilities Leadership & Team Development Lead, coach, and develop the Service Representative team to deliver safe, accurate, and professional lawn care applications. Conduct onboarding, field training, ride-alongs, licensing preparation, and ongoing technical development. Provide regular performance feedback and support technicians in meeting production, quality, and customer service expectations. Partner with the Branch Manager on staffing needs, scheduling, workforce planning, and seasonal labor management. Service Operations & Quality Control Ensure timely, accurate, and complete execution of all lawn and landscape applications per ExperiGreen standards. Oversee daily routes and production schedules to maximize efficiency, route density, and customer satisfaction. Monitor product inventory, material usage, and equipment readiness; ensure accurate recordkeeping for product applications. Conduct periodic quality audits, site visits, and follow-up inspections to ensure service accuracy and overall lawn health. Enforce compliance with safety protocols, PPE use, chemical handling regulations, and company/industry guidelines. Customer Relations & Retention Respond to service-related customer inquiries, requests, and concerns promptly and professionally. Support service recovery efforts and ensure corrective service actions are completed accurately and on time. Work with technicians to promote customer education, cross-selling, and seasonal recommendations. Maintain a customer-first culture through consistent communication, professionalism, and follow-through. Operational Support & Branch Collaboration Assist in managing production goals, labor management, seasonal planning, and daily workflow coordination. Ensure vehicles, equipment, and facility areas meet company appearance and safety standards. Work collaboratively with Sales, Customer Service, and Branch Leadership to maintain alignment across all functions. Support branch-level initiatives focused on retention, quality improvement, operational efficiency, and service consistency. Qualifications Education & Experience Associate degree in business, horticulture, agronomy, or related field preferred; equivalent relevant experience considered. Minimum 2 years of supervisory or management experience required. Minimum 2 years of lawn care, horticulture, agronomy, landscaping, or related service experience preferred. Valid driver's license with a clean driving record per company standards. Ability to obtain state-required certifications for fertilizer/pesticide applications. Skills & Competencies Strong leadership, communication, and coaching abilities. Excellent problem-solving skills with the ability to resolve customer and technician issues quickly and professionally. Competency in Microsoft Office and internal operational systems for routing, scheduling, and reporting. Ability to motivate teams and maintain accountability in a fast-paced, customer-focused environment. Solid understanding of lawn care applications, product usage, and environmental/safety regulations. Compensation & Benefits Competitive base salary with performance-based incentives. Comprehensive benefits package including medical, dental, vision, and 401(k) match. Paid holidays and vacation. Company-provided training, licensing support, and advancement opportunities. Supportive, team-focused work environment. Working Conditions Combination of indoor office work and outdoor field supervision. Exposure to varying weather conditions, fertilizers, pesticides, and lawn care equipment (PPE provided) Frequent walking, driving, standing, and moderate lifting. Local travel required, occasional evening or weekend work during peak seasons. ExperiGreen™ is looking for highly motivated individuals who meet the following criteria: High School diploma or equivalent Valid Driver's License Strong verbal and written communication skills Ability to work independently and part of a team ExperiGreen™ employees will enjoy: Competitive Hourly Wage PLUS Commission Program Paid Vacation Time Full-range of Benefits: Medical, Vision, Dental 401K Retirement Plan Fast-paced / Great Work Environment Paid Company Training As an equal opportunity employer, ExperiGreen™ recruits, hires, trains, compensates and promotes employees without regard to race, sex, color, religion, age, disability, origin, disability or veteran status. *** Want to know more about us? Check us out at ******************* ***
    $52k-86k yearly est. Auto-Apply 2d ago
  • Data Governance Manager

    Dodge Construction Network

    Columbus, OH

    The Data Governance Manager owns Dodge's Standard Operating Procedure (SOP) ecosystem, ensuring operational documentation remains current, compliant, and accessible across the Content organization. This role serves as the central point of coordination for SOP lifecycle management-working with subject matter experts, team leads, and managers to schedule reviews, maintain version control, and promote consistent adoption of best practices. This is a full-time position and reports directly to the Sr. Manager, Operational Performance Management. **_Preferred Location_** This is a remote, home-office based role and candidates located in the continental United States will be considered. For this position, there is a preference to hire in Eastern time zone, however candidates in other area/time zones would be considered as well. **_Travel Requirements_** Expected travel is minor for this role. **_Essential Functions_** + Own and maintain Dodge's SOP management platform, ensuring all documents are up-to-date, approved, and properly archived + Develop and coordinate SOP lifecycle activities including drafting, stakeholder review, approval, and publication + Collaborate with SMEs and managers to ensure timely reviews and revisions per governance schedules + Define, enforce, and continuously improve SOP governance standards, including version control, approval hierarchies, and documentation compliance requirements + Integrate SOP updates with training content and quality assurance initiatives to ensure organizational alignment + Design, track, and report SOP governance metrics used by leadership to assess documentation health, compliance adherence, and operational readiness + Support the Operational Performance Management team in aligning SOPs with data governance and compliance frameworks + Drive communication and adoption of updated policies and procedures across all teams + Perform organizational analytics on Dodge's operational system to inform SOP adherence and needs + Conduct project management of initiatives to drive SOP & policy compliance **_Education Requirement_** Bachelor's degree in Business Administration, Information Management, or related field; or equivalent education and work experience. **_Required Experience, Knowledge and Skills_** + 5+ years of experience in document management, process governance, or compliance + Demonstrated analytics experience on continuous improvement projects, including identifying opportunities to simplify and strengthen governance processes + Experience with SOP or document management systems (e.g., Whale, Trainual, Confluence, SharePoint, LMS-integrated platforms) + Ability to collaborate with technical and non-technical stakeholders + Proficiency with Microsoft Office + Highly organized, detail-oriented, and collaborative + A governance mindset to maintain rigor in process documentation and compliance + Ability to prioritize multiple reviews and manage deadlines effectively + Highly collaborative including partnering with SMEs to maintain process accuracy + Strong organizational skills and attention to detail **_Preferred Experience, Knowledge and Skills_** + Data Visualization tools such as Tableau, AWS QuickSight, PowerBI + Six Sigma Green Belt or Black Belt certification + Project Management experience or PMP certification + Knowledge of SQL and/or Python programming languages + Agile development methodologies, familiarity with Jira/Confluence + Knowledge of video editing concepts & video editing software such as Adobe Premier, Final Cut Pro, Camtasia, or similar software + Experience in an information services or data operations environment **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** Base Salary Range: $72,800-$91,000 This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status.** **A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances.** **Reasonable Accommodation** **Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email ** ******************************* **.** **Equal Employment Opportunity Statement** **Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-7
    $72.8k-91k yearly 25d ago
  • Youth Services Manager (40 hrs.) - Karl Road Branch

    Columbus Metropolitan Library 3.8company rating

    Columbus, OH

    Job Title: Youth Services Manager (Exempt/Full-time) Starting Pay Range: $60,486.40-$81,161.60 annually (commensurate with experience) Note: For internal candidates, pay adjustments are made in accordance with our Compensation and Salary Administration policy Our Commitment to Diversity Open to all doesn't just apply to our customers, it applies to our hiring practices as well. We put respect at the top of our values and that's how we treat our candidates and employees. The Columbus Metropolitan Library is committed to equal employment opportunity and adheres to these principles in decisions regarding hiring. The Library does not discriminate against employees or applicants for employment based upon their sex, race, national origin, religion, age, disability, sexual orientation, gender, color, ancestry, military or veteran status, gender identity or expression, familial status, genetic information, or any other characteristic protected by federal, state, or local law. At Columbus Metropolitan Library, we are striving to build a workforce that is as diverse as the communities we serve. Learn more about Our Employee Experience: ************************************************************* What We Offer: A robust benefits package that supports your physical, mental, and financial well-being. Comprehensive medical, dental, and vision plans to meet your healthcare needs. A qualified employer for Public Service Loan Forgiveness . Access to mental health resources and employee assistance programs for your peace of mind. Generous paid time off and leave options to balance your work and personal life. Participation in the Ohio Public Employees Retirement System (OPERS) and additional investment & savings plans. A variety of voluntary and supplemental insurance plans to complement your lifestyle. Comprehensive overview of our benefits: ************************************************** About the Position: As a Youth Services Manager, you will lead and supervise youth services' staff at multiple levels. The Youth Services team's primary focus is driving our Young Minds Strategy forward through programming, services, and collection management. The Young Minds Strategy outlines the programs and initiatives that CML runs to support youth 0-18 years old to help them build the foundation for a successful life. Position Schedule Combination of mornings, afternoons, and evenings (as scheduled) Friday/Saturday rotation (as scheduled) Sundays 1:00-5:00p (as assigned) The Young Minds Strategy focuses on three (3) categories: Ready for Kindergarten; building kindergarten readiness skills for ages 0-5 Third Grade Reading; supports and promotes early literacy development for K-3rd grade High School Graduation; support and preparation for tweens and teens What You'll Do: Leads multiple levels of staff in completing essential duties of library operations with primary focus on driving the Young Minds strategy forward through programming, services and collection management. Sets individual performance measurements for staff and holds them accountable. Responsibilities include managing, hiring, orienting and evaluating assigned team. Assists with problem solving at local and system level. Assumes responsibility for the operation of the location in the absence of another manager. Trains staff to perform job duties and tasks including applying and interpreting policies, procedures, and service expectations. Trains staff on use and troubleshooting of library technologies and equipment. Prepares and manages budgets as assigned. Organizes and schedules team and its activities. Identifies opportunities for synergy and integration. Communicates system initiatives to staff and customers. Establishes and maintains collaborations with community agencies including schools & daycares and promotes library services through community outreach. Supervises volunteers as assigned. Manages customer complaints until issue resolution is reached. Assists in the delivery of services to the customer at all service points. Maintains personal skills to assure quality of service in areas of library collections, technology, reference, readers' advisory and circulation. Participates and presents at local, state and national conferences. Performs additional duties as assigned including leading and serving on task forces, committees, etc. Minimum Qualifications: Bachelor's degree required; Master's of Library Science or Master's of Library and Information Science Degree preferred. 3-5 years' experience working with youth in libraries or a similar field required. Supervisory experience preferred. Ability to express self effectively and concisely, both orally and in writing. Acts with the customer in mind using information gained from interacting with the customers. Meets the expectations and requirements of external and internal customers. Ability to operate library technology including personal computer, email, software programs (i.e. Windows/Microsoft Office) and other job-related equipment and systems. Ability to utilize reliable transportation to promptly report to job assignment and other locations, per job requirements. Working Conditions and Physical Demands The work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles (e.g., use of safe workplace practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, and/or working in moderate outdoor weather conditions). Work requires occasional lifting or pushing of up to 20 lbs. and the frequent lifting or pushing of up to 10 lbs.
    $60.5k-81.2k yearly Auto-Apply 11d ago
  • Data Center Logistics Manager

    Milestone Technologies Inc. 4.7company rating

    New Albany, OH

    Title: Full-time Team Manager, Data Center Logistics The role will involve 30% Client Relationship Management, 50% Operational Planning, Compliance and Quality Control and 20% People Experience Management. We are looking for a team leader to manage our Logistics Service Onsite team who are based on a Client's Data Center campus. They will be responsible for all elements of the service execution at the location as the single point of contact for key service stakeholders. These responsibilities will cover, but not limited to, Client Relationship Management, Resource Capacity Management, Service Compliance leadership, Operational Planning and Execution responsibility, Service Program Management, Milestone Values & Culture Leadership and People Experience Management. You will be responsible for the forecasting of resources current and future to ensure the maintenance of the quality of the service execution and the achievement of all SLAs, KPIs and CFSs. As a team leader, you will represent the Milestone company service and its associated values and culture in all your client and team interactions. It is expected that you will have all current operational knowledge related to your team and service to support proactive decision making and collaboration with your client and team. You will be the standard bearer for how the Milestone team executes the service and support of all clients at the site. You will expect, inspect, and review all team members' performance to align with our standards. Required Skills: * Proven work experience as a team leader or supervisor * Excellent Client Relationship Management * Excellent oral and written communication skills * Proficient in the use of email, word, excel and word with a high degree of efficiency * Experience in developing and presenting report documents and PowerPoint presentations to support Client and Leadership service interactions * Capability to support workforce planning and management * Excellent time management, prioritization, and decision-making skills * Agility to work in a dynamic versatile working environment to meet changing Client service demand prioritization Degree in Management or training in team leading is a plus Analytical and problem-solving skills to support service improvements, risk identification and operational trends * Knowledge of and implementation of 5S principles to support service efficiency and safety * Coaching, Mentoring and development of teams and individuals * Ability to understand all health & safety requirements and cautions * Ability to perform the physical labor is necessary * Must be able to speak, read, write, and understand English as the primary language(s) used in the workplace * Able to safely lift and move a minimum of fifty (50) pounds * Able to stand the duration of the shift Expected Daily Duties * Ensure the development and maintenance of the Milestone Values and Culture within the team and service execution * Support the training and development of team members at the site to ensure their capability and skills are sufficient to support the service * Forecasting and Management of Resource Capacity to meet service demands Management of burst labor activity to fulfil ad hoc Project requirements * Manage employee attrition in professional and proactive manner * Client Relationship Management * Main point of contact (MPOC) for all Milestone IBOS service-related queries and escalations * Weekly Service Review with ClientSite Operations MPOC for Milestone Regional Manager * Ensures Client satisfaction that supports the achievement of Quarterly customer satisfaction (CSAT) Scores at the site Provides ongoing clear, concise, and factual Operational Information to Milestone Leadership to assist service strategy and decision making * Supports the Regional Manager in commercial invoicing queries and approvals to support proactive financial management Service Management * Provide oversight and direction of day-to-day operations to ensure service quality control and compliance * Measure, Monitor and Analysis the key areas of service execution around Rack Management, Inventory Management, Spare Management and Service Compliance (Safety, SOX, Security and Customer Service) Produce weekly reports on service level agreement (SLA )achievements, volumes, resourcing, and compliance * Analyze, Investigate, and provide insights on operational key performance results * Support the continuous development of operational services on site * Support and provide oversight on Client process and tool field UAT programs * Control the ongoing team application of the Milestone and Client Safety standards and processes * Lead the profiling of Risk and Service Improvement for the Milestone Service at the site * Ensure the teams engagement and completion of all required Client and Milestone training for Safety, Compliance and Standard Operating Procedures #LI-TS1
    $92k-139k yearly est. 7d ago
  • Organizational Change Management (OCM) Manager

    The Greentree Group 4.7company rating

    Columbus, OH

    Are you an experienced change leader who thrives on guiding organizations through complex transformation? Do you have a keen eye for detail and excellent analytical skills? Have you led organizational change efforts where multiple teams deliver interconnected components in both process and technology? Would your friends describe you as a self-starter who takes pride in your work and enjoys collaborating with others? Are you a creative problem solver when there is no obvious path or solution? If so, we have an exciting opportunity for you at The Greentree Group! WHO WE ARE The Greentree Group is a dynamic, innovative, and thriving company that specializes in delivering advanced solutions to federal, state, and commercial clients. With a team of highly skilled professionals, we provide cutting-edge services and are always pushing the boundaries of what's possible. What sets us apart is our commitment to excellence and our passion for the work we do. At The Greentree Group, we are driven by a shared sense of purpose and a desire to make a difference in the lives of people around us. Whether it's helping our clients achieve their goals, developing innovative solutions to complex problems, or giving back to the community, we are dedicated to making a positive impact. We also believe in investing in our people and providing them with opportunities for growth, development, and advancement. We offer a dynamic and supportive work environment, a culture of continuous learning, and a wide range of benefits and perks that promote work-life balance and personal well-being. Whether you're a seasoned expert or just starting out in your career, if you're passionate about technology, committed to excellence, and eager to take on new challenges, we want to hear from you! ABOUT THE OPPORTUNITY As a potential Organizational Change Management (OCM) Manager, you will have the opportunity to collaborate with a talented team of professionals in support of a client in the Columbus, OH area. This potential role will serve as the principal line of communication between the stakeholders and the project team in a state-wide implementation effort. Join us and be part of our mission to make a difference! SOME RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: Leading and executing change management approaches and plans to ensure maximum employee adoption and minimal resistance. Conducting change impact assessments, including stakeholder identification, impact analyses, and change readiness evaluations. Meeting with impacted users and stakeholders face-to-face in their environment to exchange information and understand their concerns. Utilizing structured methodologies and tools to create stakeholder engagement, communications, and learning strategies. Producing key deliverables such as communication plans, coaching plans, roadshows, training plans, resistance management plans, and readiness assessments. Translating system and process changes into actionable activities for employees and stakeholders. Collaborating with various business units and stakeholders to ensure consistent change adoption across the organization. Creating and managing comprehensive stakeholder engagement plans, anticipating and addressing potential resistance. Identifying potential risks and devising appropriate mitigation tactics. Coaching executive leadership and other key stakeholders to facilitate successful change. Gathering user and stakeholder feedback in regards to new systems and processes and delivering that information to the project team Establishing efficient communication processes, including preparation, utilization of channels, review, and distribution mechanisms. Advocating for and implementing activities that promote user education and adoption of new services and technologies. Formulating and executing the program's training/learning initiatives. Evaluating success through Customer Experience and Satisfaction metrics. Ensuring the timely execution of all OCM-related project deliverables. Undertaking other duties as assigned within the project scope. The majority of the OCM delivery in this position will be on-site in the client environment. MINIMUM QUALIFICATIONS: Bachelor's Degree in Computer Science, Information Systems, Business or a related field from an accredited institution, along with ten (10) or more years of relevant work experience. At least ten (10) years of demonstrated experience in organizational change management, with a focus on delivering face-to-face communications and leading enterprise-level process improvement projects within IT environments. Solid project management skills, including proficiency with tools like MS Project, and a comprehensive understanding of change management principles and methodologies. Demonstrated resilience in navigating ambiguous situations, with strong decision-making and problem-solving capabilities. Effective interpersonal communication skills, emphasizing a customer-service and teamwork-oriented approach. Experience in working alongside technical IT teams and business users. Candidates must be US Citizens. DESIRED QUALIFICATIONS: Holding a relevant change management certification (e.g., Prosci, CCMP, AIM, CMS). Previous experience in government projects, with a preference for those involving technology and mature business processes. Proactive problem-solving skills and a strong initiative. Exceptional communication abilities, capable of engaging effectively with diverse stakeholders. Proficiency in negotiation and mediation techniques. Demonstrated skills in facilitation and team-building exercises. Experience managing large-scale OCM initiatives, particularly those with extensive user bases and in fast-paced environments. We believe in fostering a positive, inclusive culture that values diversity, teamwork, and personal growth. With opportunities for advancement and a supportive community of colleagues, The Greentree Group is the perfect place to build your career. Learn more about us at *********************** Please note that this role may require a National Agency Check (NAC) and/or background check, and relocation assistance is not available at this time. Greentree is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, or status as a qualified individual with a disability or protected veteran. Compensation / Salary Range: Greentree adheres to federal, state, and local regulations. This is a Full-Time, Salary, Exempt position. The salary range is what we reasonably expect to pay but is contingent and subject to a variety of factors, including but not limited to years of experience, education, certification(s), training, specialized skills, responsibilities, etc. Approximate Salary Range: $125K - $150K Bonuses: Greentree has an employee referral bonus, as well as employee bonuses based on employee contributions and Greentree's yearly performance. Top Benefits Core Benefits 100% paid by Greentree: Employee Medical Premium on the High Deductible Health Plan (HDHP), Basic Life Insurance and AD&D, Short-Term Disability (STD), Long-Term Disability (LTD), Health Reimbursement Account (HRA), 401(k) Match, Job-Related Certifications, and Training Programs Elected Benefits: Medical, Dental, Vision, HSA, FSA, Voluntary Term Life, 401(k) (Roth and Pretax available) Time Off: PTO, Flexible Schedules, Holidays and Paid Parental Leave: Work-life balance is important - we all enjoy some time off for rest and relaxation! Employees receive a very generous amount of PTO which is granted on start date, plus the ability for quick escalation to the next tier. Flexible/hybrid working schedules and 11 paid holidays, in addition to paid parental leave round out the work-life balance benefits. Paid Training and Development: We encourage and support ongoing employee learning and development, consistent with needs of the company, its clients, and markets. Greentree is committed to paying the cost for job-related certifications and/or training programs. In conjunction with management/employee communication and discussions regarding performance and goals, employees are expected to seek out and pursue development opportunities to meet emerging organizational skill requirements in combination with their own personal growth needs. Greentree also makes job-related tuition reimbursement contributions for those in higher-level education programs.
    $91k-116k yearly est. 19d ago
  • Service Manager- Beer Barrel Pizza & Grill

    Good Food Restaurants 3.8company rating

    Columbus, OH

    Service Manager Goal: To enhance the guest experience by preventing stressors and continuously improving the quality of the greeting experience, timeliness of table service, efficiency of drink delivery, knowledge and courtesy of our service team, and our sales practices. We must allow our guests to come in, eat, and drink with ease. We aim to build return guests by ensuring smooth operations and a memorable and extraordinary experience. The Service Manager ensures the store's service operation is held to company standards. The performance metrics used to gauge success in this role include, but are not limited to, guest satisfaction ratings, beverage cost of goods, FOH staffing, FOH cleanliness, health and sanitation, check count growth, check average growth, and the FOH training program. Responsibilities: Hold the service team accountable for exceptional and quick service to ensure the guest experience is at the top of everyone's mind every shift in collaboration with the FOH supervisor, if applicable Responsible for keeping beverage costs at or below company goals by weekly ordering and inventory and actively using Margin Edge to track COG progress while actively adjusting your processes to align with store goals Ensure FOH staffing levels are met by actively hiring for terminations and seasonal help - complete all steps for successful onboarding and training for new hires Build relationships with your staff, be flexible with their scheduling needs, create a welcoming and enjoyable workplace, and provide praise performance feedback and developmental plans through timely evaluations to keep employee turnover to a minimum You are responsible for all FOH interpersonal staff conflicts, including call-offs, progressive disciplinary action, and terminations, while collaborating with your General Manager Build weekly FOH schedules that align with labor budgets, are fair for staff, and work with the business flow Communicate on an ongoing basis with your GM and maintenance team to flag high priority needs and follow through until the task is completed Keep cleanliness as an ongoing project with weekly and daily cleaning, identify and assign larger tasks checklists, and follow through Uphold server tip credit and dual jobs compliance Uphold standards on BB Basics - attendance, uniforms, atmosphere, and environment. 100% table touches through the dot program Communicate to the BOH manager and GM food quality issues or guest suggestions. Responsible for drive-time and carryout accuracy Ongoing training of FOH staff - G.R.A.C.E. training, GFR Rewards, developing leaders and promotions from within your team Directly oversees the Guest Service Specialist (GSS) team Responsible for maintaining all up-to-date menus, food, drink, seasonal, tabletop promotional advertisements, and current promotional and entertainment posters throughout the restaurant; responsible for ordering menu page and cover replenishment through commissary as needed Qualifications: A minimum of 3 years of supervisory or management experience Experience in a high-volume restaurant with a full-service bar Knowledge of or certification in safe food handling procedures Knowledge of or certification in safe alcohol and bar procedures Experience Leading diverse teams of people Experience training and mentoring new staff Strong judgment which can be used to set and achieve goals A positive and upbeat personality, capable of inspiring others Basic business math skills and computer literacy Work environment: This position is a full-time, 50-hour, exempt salaried position This position reports directly to the General Manager This position is 100% in-person Beer Barrel Pizza & Grill is an equal opportunity employer. We offer a welcoming and inclusive environment in service of one another, our employees, the diverse customers we aim to serve, and the communities we call home. We do all of this with kindness, empathy and respect for each other.
    $39k-58k yearly est. 25d ago
  • Data Strategy Manager

    AAA Mid-Atlantic

    Worthington, OH

    AAA Club Alliance is currently seeking a full-time Data Strategy Manager to join our team in Wilmington, DE, or Cincinnati, OH, or Worthington, OH. This position follows a hybrid work schedule, with on-site presence required Tuesday through Thursday. The primary duties of the Data Strategy Manager are to: * Define and implement a clear data strategy for the marketing organization. * Act as the primary advocate for how marketing teams use data-what exists, how it's structured, and how it can be applied. * Develop documentation, training materials, and guidelines to increase data literacy and strengthen marketing's ability to execute data-driven campaigns. * Partner with marketing stakeholders to identify new opportunities for data-led improvements. * Lead efforts to enhance prospecting and customer data through enrichment tools, third-party sources, and new integrations. * Evaluate and recommend enrichment partners that support improved targeting and segmentation. * Ensure enriched data is compliant, governed, and fully usable within marketing platforms. * Maintain high standards of data quality, ensuring marketing data is clean, accurate, current, and consistent. * Build and manage data hygiene and governance processes that support reliable, trustworthy data across systems. * Work closely with IT and data engineering teams to resolve data gaps, inaccuracies, and pipeline issues. * Partner with CRM, lifecycle, product marketing, and digital experience teams to enable segmentation, triggers, personalization rules, and journey logic. * Collaborate with MarTech platform owners to ensure systems are fully prepared to support personalization at scale. * Work closely with digital teams to ensure data powers onsite and cross-channel personalization. * Collaborate with external vendors and internal analytics teams to continuously enhance marketing's data environment and capabilities. * Other duties as assigned. Minimum Qualifications: * Bachelor's degree in Marketing, Data Analytics, Business, or related field (Master's preferred). * 5 years minimum in marketing operations, MarTech, data strategy, CRM, or related fields is required. * Proven experience with data governance, enrichment, and quality frameworks is required. * Familiarity with CDPs, Customer Relationship Management (CRM) platforms, and marketing technology ecosystems is required. Knowledge, Skills and Abilities: * Understanding of data architecture, integrations, and compliance standards. * Marketing data structures and lifecycle management. * Data governance principles and compliance regulations (e.g., GDPR, CCPA). * MarTech platforms (e.g., Salesforce, Adobe Experience Cloud, CDPs). * Data analysis and interpretation for marketing use cases. * Vendor evaluation and integration planning. * Ability to translate complex data concepts into actionable marketing strategies. At AAA, your success is our success. What we can offer you: * A competitive salary commensurate with experience. * Comprehensive health benefits package. * Up to three weeks of paid time off accrued during your first year. * Annual Bonus Plan. * 401(K) plan with company match up to 7%. * Professional development opportunities and tuition reimbursement. * Paid time off to volunteer & company-sponsored volunteer events throughout the year. * Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Health & Life Insurance, Short Term/Long Term Disability. Full time Associates are offered a comprehensive benefits package that includes: * Medical, Dental, and Vision plan options * Up to 2 weeks Paid parental leave * 401k plan with company match up to 7% * 2+ weeks of PTO within your first year * Paid company holidays * Company provided volunteer opportunities + 1 volunteer day per year * Free AAA Membership * Continual learning reimbursement up to $5,250 per year * And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Marketing
    $76k-113k yearly est. Auto-Apply 3d ago
  • CX Vendor Manager

    Coinbase 4.2company rating

    Columbus, OH

    Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization plays an imperative role in achieving our mission. Our team is dedicated to eliminating customer challenges, empowering our global user base via self-service and automation, and optimizing customer support interactions to build an effortless experience. More specifically, the CX Operations team is dedicated to providing world class support and client services across our entire suite of products. We are seeking a highly skilled and experienced Vendor Manager to oversee and manage third-party vendors within the Consumer domain for our Business Process Outsourcing (BPO) operations. The ideal candidate will possess in-depth knowledge of Consumer support requirements, vendor management best practices, and a proven track record of effectively managing vendor relationships. This role plays a critical part in ensuring adherence to regulatory and quality standards and operational excellence within our organization. *What you'll be doing (ie. job duties):* * Performance and relationship management of BPO Vendors * Generate insights and present it to Vendors and Internal stakeholders * Create and/or execute strategies to improve vendor performance * Ensure vendors are compliant with Coinbase requirements policy wise and contractually * Find solutions to performance related problems with a Lean Six Sigma mindset * Drive continuous improvements and quality performance of partner metrics such as quality (CSAT, Resolution Rate, FCR), productivity, staffing, training, attrition, and efficiency. * Hold vendors accountable to executing Coinbase operational excellence & contractual standards * Participate with cross-functional teams in strategic decisions designed to meet quality and service goals * Identify, analyze, and resolve a wide range of technical, process, and operational issues, providing quick and conclusive solutions * Identify improvement opportunities through building mechanisms that will uncover improvement opportunities, build effective solutions to improve ideally automation or digitisation * Travel 30 - 40% *What we look for in you (ie. job requirements):* * 5+ years of relevant vendor management or Consumer/Compliance Operations experience * Experience leading BPO operations *(preferably in the Compliance space) *or directly relevant Compliance Operations (Financial sector) * Excellent communication skills and styles, both written and verbal. Demonstrated ability to effectively present information to internal and external audiences * Proven ability to lead and coordinate multi-disciplinary projects and initiatives in a fast-paced and deadline-oriented business environment with broad impact * Demonstrated ability to use data to drive operations improvements * Extensive understanding of the organization's business operations and industry * Knowledgeable of emerging trends and industry practices *Nice to haves:* * Experience using *BI tool such as Looker and Salesforce* * SQL experience a plus * Green Belt or Black Belt Six Sigma certification * PMP certification * Experience with and/or keen interest in cryptocurrency Job #: P74419 *Pay Transparency Notice*: Depending on your work location, the target annual *base *salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility + benefits (including medical, dental, vision and 401(k)). Base salary range shown. Total compensation also includes equity and bonus eligibility and benefits: $148,835-$175,100 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
    $61k-92k yearly est. 8d ago
  • Service Manager

    Honda Motorsports

    Marysville, OH

    Full-time Description At Honda Marysville Motorsports we are developing New Processes to help better serve our customers. Do you have experience working specifically with automotive or motorsports service? If you appreciate the value of detail, working with customers in a timely manner, take a moment and A pply Now! Make going to work FUN AGAIN! Employee Benefits Package: TOP Level Compensation HSA / FSA Health Plan Dental / Vision Plan Short / Long Term Disability Life Insurance Company Match Retirement Paid Time Off Employee Purchase program The Performance Impact Exceptional · Team · Passion · Community Remember...a smile changes the delivery of everything. If you're ready for a new and exciting career, take the first step and reach out to us today! Responsibilities As a Service Manager, you will: Assists all customers with service needs Answering incoming phone calls with a positive attitude Operate computer and paper cataloging systems for orders Effectively communicating store specials and warranty policy information to customers Fulfill Service Technician's repair order accurately and efficiently Manage Service Department Staff Requirements Qualifications: 3-years of Automotive of Motorsports Service Manager Experience is a Big Consideration, But Not Required. Ability to read and comprehend instructions and information. High school diploma or the equivalent required. Excellent communication, supervisory, and managerial skills Ability to operate the department at a profit according to dealership guidelines. Valid driver's license with a good driving record. Performance Automotive Network is a drug-free workplace.
    $52k-86k yearly est. 60d+ ago
  • Manager - Laboratory Services

    K.A. Recruiting

    Crooksville, OH

    Need a new job? I've got great news for you. I have a Manager Laboratory Services position available north of Crooksville, Ohio! Details - Full-time - Opportunities for growth - Full, comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc) Requirements - BS degree - ASCP certification - Prior lab experience and knowledge - Supervisor experience needed Job Quick Facts - Oversees phlebotomy and central processing - Reports to Lab Director - Has 1 peer manager (Clinical Lab Manager) - Has 1 Phlebotomy Supervisor/Senior Tech - Must be willing to work as a Phlebot in times of high census/call-offs - Experience in a high volume lab almost a ‘must' - Experience with the corrective action process strongly recommended - Not a position for the timid of heart or anyone lacking leadership confidence Click apply or email your resume to leah@ka-recruiting.com/ call or text 617-746-2751! REF#LM973
    $52k-86k yearly est. 8d ago

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