Transitions-Mental Health Association jobs - 79 jobs

Data and Billing specialist (Temporary) Ends December 31, 2026 PROGRAM/LOCATION: CITED Program/ SLO & SB County The Data & Billing Support Specialist is responsible for supporting the ECM/Community Supports program through accurate data entry, documentation management, billing preparation, and administrative coordination. This position ensures that all data related to services, encounters, authorizations, and billing is entered correctly and in a timely manner, supporting compliance with CenCal Health and DHCS requirements. The ideal candidate is highly detail-oriented, efficient with data systems, and comfortable working with sensitive health information in a fast-paced environment. Prior experience with Medi-Cal, CenCal, ECM, or healthcare billing is highly desirable. HOURS/ SALARY EMPLOYEE PERKS: Full-time, non-exempt position. 40 hours per week. Anticipated hiring range is $25.50-$26.50. Includes a generous individual benefits package that includes health, dental, vision, life, 403b retirement (with up to a 5% employer match) paid vacation/holiday time, paid sick time and a variety of helpful employee perks as well. (*Full Salary Schedule $25.50-$33.00 per hour). EMPLOYEE PERKS: A few of our helpful employee benefits include membership discounts to various local fitness centers. We offer years of service gift cards to businesses of your choice. We offer gift cards for walking, biking, or carpooling to work as well as 20% discount for shopping at our Growing Grounds Downtown Store/Nursey/ Farm. We host two employee appreciation events for employees and their families yearly. We practice Trauma Informed Care Principles, Guidelines for Collaborative Conversations, and encourage the use of pronouns. We mindfully promote equality, respect and diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all the fascinating characteristics that make us different! TMHA is also a pet friendly workplace (upon approval)! Mission Statement: Transitions Mental Health Association is a nonprofit organization dedicated to eliminating stigma and promoting recovery and wellness for people with mental illness through work, housing, community and family support services. Organization Description: Transitions Mental Health Association is a leading non-profit agency committed to providing comprehensive mental health services and support to individuals and families by inspiring hope, growth, recovery and wellness in our communities. TMHA has decades of experience with teams of compassionate staff. TMHA is a driving force in improving mental health and wellness in our communities and a supportive and inclusive work environment that values diversity and individual contributions. Responsibilities and Duties: Data Entry & Documentation Management 1. Enter and maintain ECM and Community Supports service data into the EHR, billing platform, or other required databases. 2. Ensure all encounter data is complete, accurate, and meets CenCal and DHCS requirements. 3. Track client activity, authorizations, and service timelines to ensure compliance with billing and documentation standards. 4. Assist with maintaining client records, uploading documents, and ensuring required forms are completed and filed properly. 5. Monitor daily/weekly reports for missing documentation or errors needing correction. Billing & Revenue Cycle Support 6. Prepare and submit encounter data and billing files under the direction of the manager. 7. Verify accuracy of units, coding, and documentation prior to billing submission. 8. Reconcile services delivered with billable activities. 9. Assist with billing corrections, denial research, and resubmissions. 10. Maintain logs for billing submissions, payments received, and denials. Program & Administrative Support 11. Assist in tracking program metrics, quality measures, caseload data, and performance outcomes. 12. Generate regular reports for internal leadership and health plan partners. 13. Assist staff with questions about documentation, data reporting, and workflows. 14. Support audit preparation by gathering requested documents and running data reports. 15. Attend required trainings and support meeting coordination for the ECM team. Compliance & Quality 16. Together with our Quality Assurance Team; ensure all data entry is performed in alignment with HIPAA, PHI handling standards, and agency privacy requirements. 17. Follow established policies, procedures, and workflows related to ECM and Community Supports documentation. 18. Identify inconsistencies or errors in documentation and escalate to the manager for correction. 19. Participate in continuous quality improvement efforts. 20. Promote, encourage and maintain trauma-informed practices in all services and activities. Practice and promote, both individually and in team meetings, the Collaborative Communication Guidelines in order to facilitate clear, empathetic and person-centered communication. 21. All other duties as assigned by SM FSP Team Leader and Directors. Job Environment: 1. Moderate, physical activity and frequent driving; may include moving or lifting up to 50 lbs. 2. Involves moderate risks that require safety precautions and the risk of exposure to potentially intense situations. 3. Possible intense situations related to confrontational or oppositional adults. Minimum Requirements: 1. High school diploma or equivalent (AA/AS preferred). 2. Strong data entry skills with high accuracy and attention to detail. 3. Proficiency with computers, databases, and electronic health records (EHR). 4. Ability to maintain strict confidentiality and work with sensitive health information. 5. Strong organizational skills, ability to multitask, and comfort working in a fast-paced environment. 6. Clear written and verbal communication skills. 7. Strong interpersonal skills, collaborative work style and strong oral/written and communication skills. 8. Well defined organizational and time management skills. 9. Ability to work independently and flexibly. 10. Ability to handle intense situations, display good judgment and decision-making skills, and remain calm and clearheaded under pressure. 11. Able to work effectively with a variety of people and personality types regardless of age, ethnicity, race, religion, sexual orientation, gender identity/expression or socio-economic level 12. Ability to possess and maintain good physical and mental health. 13. Ability to work well within a team and maintain a professional, respectful attitude in the workplace. 14. Ability to be willing to work with supervisor oversight and direction. 15. Attendance is an essential function of this job that requires face-to-face interaction with clients and/or other employees. 16. Ability to mindfully promote equality and respect diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all of the other fascinating characteristics that make us different. 17. Demonstrate the ability to successfully deliver culturally responsive services. 18. Knowledge of the various dimensions of diversity, including mental health, gender, race and ethnicity. 19. Must use reasonable precautions in the performance of ones duties and adhere to all applicable safety rules and practices while acting in such a manner as to assure at all times, maximum safety to ones self, fellow employees, clients, and other persons contacted through TMHA business. 20. Conditions of employment include: Must be at least 18 years of age; possess a valid CA Drivers License, at least 2 years driving experience and DMV driving record that meets TMHAs current vehicle insurance requirements. May be required to utilize reliable personal vehicle and auto insurance. Must comply with a TB assessment (possibly a TB test if needed to confirm a negative tuberculosis result) and receipt of a criminal record clearance through fingerprinting. Must be able to successfully complete First Aid and CPR training. Preferred 21. Experience working with Medi-Cal, managed care plans, or healthcare billing. 22. Knowledge of ECM/Community Supports documentation and encounter requirements. 23. Experience working in behavioral health, healthcare, or case management settings. 24. Familiarity with billing codes, authorizations, or revenue cycle processes. Physical Demands: 1. Seeing 2. Hearing 3. Speaking 4. Stooping/Bending 5. Moving around office 6. Moving between offices/clients 7. Driving 8. Climbing 9. Lifting/carrying heavy items of up to 50 lbs 10. Computer use 11. Pushing/pulling/dragging items 12. Standing for long periods 13. Working outside 14. Using hands/fingers Compensation details: 25.5-33 Hourly Wage PI53a5447bb0b5-31181-39470633

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Sales Support Associate Job Description The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role. Sample of tasks required of role: CASH WRAP: * Greeting the customer with a smile and with eye contact and offering your name * Interact genuinely and naturally with the customer * Read cues and determine customers' needs * Conduct email/name capture, where permitted by law * Maintain accuracy when operating POS * Maintain cash wrap organization and cleanliness * Suggest multiple add‐ons and sell gift cards * Maintain cash and POS media accurately and in compliance with Coach policy * Create lasting impression by genuinely thanking customer and provide reason to return * Represent Coach brand appropriately STOCKROOM / WAREHOUSE: * Receive shipment and transfers * Notify Store Management when new product arrives * Scan cartons/transfers, verifying store information is correct * Communicate all discrepancies to Store Management * Process shipment/transfers according to Coach standards and timeframes * Organize and clean stock room daily; to include offsite / remote warehouse as applicable * Shift/organize product in the stockroom; react to sell through and make room for new product * Manage stock levels/product ownership in back-of-house and sales floor * Prepare and conduct regular cycle counts, as directed * Participate in store physical inventory counts, as scheduled * Maintain Company Loss Prevention standards SALES FLOOR: * Regularly analyze sales floor to assess replenishment needs * Replenish sales floor/assigned zone * React to sell through and execute visual merchandising needs. * Support sales floor activities, as directed * Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers * Respond to customer requests confidently; partner with sales team or Store Management, when needed * Upkeep housekeeping standards Competencies required: * Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. * Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. * Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably. * Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. * Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. * Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. Additional Requirements Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers. Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup: ON SITE BASE PAY RANGE $15 TO $19.50 HOURLY General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 122137

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Assistant Store Manager Job Description The Assistant Store Manager at Coach demonstrates a high level of business acumen; delivering sales results through employee development and mentorship. Embodies a strategic mindset to deliver operational efficiencies. Ensures Coach's standards and competencies are top of mind. They serve as a true utilitarian player; possessing the ability to adapt to all roles within the store's environment. Sample of tasks required of role: SALES * Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values * Develop sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store's performance at all times and achieves sales * Productivity Management: holds the management team accountable for personal productivity and management contribution * Develops clienteling strategy; implements and monitors over time, to achieve business goals and objectives in partnership with the Store Manager * Understands changes in market with potential impact on business performance and supports the execution of sales strategies/tactics * Brings best self to work through Coach's Guide to Style; ensures all associates follow expectations * Acts as brand ambassador in the market/mall to drive loyalty and business (i.e. charity events, local associations, mall initiatives) * Resolves customer issues in a timely manner while being solution-oriented and forward thinking; partners with the Store Manager and/or District Manager as needed * Develop team to build long-term relationships with customers to drive business * Takes initiative; has a high level of ownership and accountability for results of self and others * Works directly with the Store/District Manager to protect and drive the needs of the business * Ensures all daily tasks are completed without negatively impacting service of Coach standards * Approaches challenges in direct and timely manner and takes action to course correct in the moment, when appropriate * Builds trusting relationships with peers and team; acts as advocate for the Brand * Welcomes feedback and adapts behaviors; creating short and long-term goals to achieve personal metrics and store performance * Delegates and empowers others * Creates enthusiasm and positivity for a shared vision and mission * Recognizes and values individual performance OPERATIONS: * Evaluates performance of all team members and provides consistent and timely feedback; creates and modifies action plans for the continuous development in partnership with the Store Manager * Resolves performance problems using appropriate communication, coaching and counseling techniques * Adheres to all retail policies and procedures including POS and Operations * Leverages / understands Coach's tools and technology to support Service and Operations of store * Recruits, interviews on-boards and works closely with Store Manager on strategies to maintain top-talent; while creating a talent bench * Manages daily operational tasks according to Coach standards including selling and service expectations, operations, payroll, human resources and loss prevention * Demonstrates strong business acumen; strategically forecasts in partnership with Store Manager, plans and budgets to the needs of the business (i.e. payroll, staffing, scheduling, merchandising) * Interacts and communicates with Lead Supervisor and Store Manager * Maintains interior and exterior upkeep of building with partnership from the corporate office; communicating needs to ensure esthetic and safety requirements are met * Adheres to all retail policies and procedures including POS and Operations * Leverages and understands Coach's tools and technology to support Service and Operations of store Competencies required: * Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. * Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. * Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably. * Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. * Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. * Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. * Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Additional Requirements: Experience: 1 to 3 years of previous management experience in a luxury retail service environment preferable. Possess current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook). Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.) Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup BASE PAY RANGE $22.50 TO $37.25 Hourly * Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations. General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 124916

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Lead Supervisor Job Description The Lead Supervisor role is an integral part of the store's overall success; modeling the behaviors needed to directly impact all aspects of our Company's business: Sales and Operational Processes. This individual shows exemplary performance behaviors, not only with work performed, but by representing Coach at its highest standards. They serve as a true utilitarian player, possessing the ability to adapt to all roles within the store environment. Sample of tasks required of role: SALES: * Understands organizational objectives and makes decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values * Endorses, models and develops team to deliver Coach's Selling and Service expectations * Enforces sales strategies, initiatives and growth across all categories * Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results * Leverages floor supervisor assignment responsibilities to deliver strong metrics; remains results driven, including through team selling and selling to multiple customers * Productivity Management: holds sales team accountable for personal sales * Maximizes clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitoring process over time to achieve business goals and objectives * Builds credibility and trust with team, as well with customers - serving as a personal fashion advisor to deliver business results * Creates positive impressions with store team and customers by bringing best self to work through business attire consistent with Coach's Guide to Style * Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives) * Sensitive to customer and team needs and tailors approach by reading cues * Solution-oriented and forward thinking in resolving customer issues; partners with Store Manager(s) and/or District Manager as appropriate * Develops both self and individual product knowledge skills and remains aware of current collections * Understands the positive sales impact staffing has on the business and recruits accordingly * Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth * Welcomes feedback and adapts behaviors; create short and long-term goals to achieve personal metrics and performance development * Regularly provides feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager(s) and Assistant Store Manager(s) OPERATIONS: * Manages daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro-actively * Demonstrates strong business acumen * Interacts and communicates with supervisor(s) on a regular basis; is adaptable and flexible; maintains a calm and professional demeanor * Maintains interior and exterior upkeep of the building with partnership from the corporate office * Understands and uses all retail systems and reporting tools to make informed decisions, taking appropriate partners, as necessary * Adheres to all applicable Coach retail policies and procedures including POS and Operations procedures * Leverages Coach's tools and technology to support relationship building and clienteling efforts, including driving sales and achieving individual and team goals * Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies to improve productive functions * Ensures all daily tasks are completed without negatively impacting service of Coach standards Competencies required: * Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. * Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. * Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably. * Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. * Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. * Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. * Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Additional Requirements: * Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales, etc.) preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace. * Education: High school diploma or equivalent; college degree preferred. * Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. * Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup BASE PAY RANGE $17.00 TO $27.75 General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 124477

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. Sales Support Associate Job Description The Sales Support Associate role is an integral part of the store's overall success and efficiency, demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of products from the moment of receipt through the point of sale is essential to this role. Sample tasks required of role: CASH WRAP: * Greeting the customer with a smile and with eye contact and offering your name * Interact genuinely and naturally with the customer * Read cues and determine customers' needs * Conduct email/name capture, where permitted by law * Maintain accuracy when operating POS * Maintain cash wrap organization and cleanliness * Suggest multiple add‐ons and sell gift cards * Maintain cash and POS media accurately and in compliance with Coach policy * Create lasting impression by genuinely thanking customer and provide reason to return * Represent Coach brand appropriately STOCKROOM / WAREHOUSE: * Receive shipment and transfers * Notify Store Management when new product arrives * Scan cartons/transfers, verifying store information is correct * Communicate all discrepancies to Store Management * Process shipment/transfers according to Coach standards and timeframes * Organize and clean stock room daily; to include offsite / remote warehouse as applicable * Shift/organize product in the stockroom; react to sell through and make room for new product * Manage stock levels/product ownership in back-of-house and sales floor * Prepare and conduct regular cycle counts, as directed * Participate in store physical inventory counts, as scheduled * Maintain Company Loss Prevention standards SALES FLOOR: * Regularly analyze sales floor to assess replenishment needs * Replenish sales floor/assigned zone * React to sell through and execute visual merchandising needs. * Support sales floor activities, as directed * Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers * Respond to customer requests confidently; partner with sales team or Store Management, when needed * Upkeep housekeeping standards Competencies required: * Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. * Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. * Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably. * Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. * Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. * Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. Additional Requirements Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers. Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup BASE PAY RANGE $18.00 TO $20.00 Hourly General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 120796

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. At Kate Spade New York, our Store Leadership Internship offers a hands-on pathway into a future career in retail leadership. This immersive, 10-week program provides real-world experience as you learn alongside store leaders, gain exposure to all aspects of store operations, and develop the skills needed to drive performance and lead teams in a dynamic retail environment. Program Dates: June 2nd, 2026-August 7th, 2026 Work structure: Full time, 40 hours per week * In person at one of our Kate Spade New York store locations listed below * Candidates must be in close proximity to or can relocate to their desired store location. Relocation assistance will not be provided. * Must be flexible to work weekends as needed Compensation: $20/hour Locations: * Citadel, Century City Eligibility: * You should be pursuing or have completed a bachelor's degree at an accredited college or university or be actively enrolled in a specialized/technical certification program. An equivalent combination of education and experience will be considered. * Must be authorized to work in the U.S. Please note, visa sponsorship is not offered for this position. Internship Application Details: Here is what to expect from the recruitment process: * Online Tapestry Application- Complete by the deadline of February 9th, 2026 * Interviews - Applicants selected for follow-up interviews will be contacted end of February- early April. Please monitor your emails, and interviews will be scheduled based on the candidate's availability. * Internship Offers - Offers will be extended by the Internship recruitment team in mid to late April. Internship Position Details: The successful individual will leverage their proficiency in Retail to… * Partner with store leadership to understand the intricacies of daily operations including clienteling, point of sale, scheduling systems and strategic initiatives. * Support the store in delivering outstanding guest service and creating a welcoming atmosphere. * Engage in inventory management, merchandising, and visual presentation, while learning best practices. * Participate in team meetings, sharing your ideas to enhance store performance and customer engagement. * Receive mentorship from experienced leaders, gaining insights into effective management and team dynamics. * Shadow onboarding and training of new team members, cultivating a culture of support and growth. * Utilize business insights to identify opportunities for improvement and to drive impactful changes. The accomplished individual may possess: * A genuine passion for retail and a desire to grow in a customer-focused environment. * Previous retail experience is a plus, but enthusiasm and willingness to learn are key. * Strong team building skills and a collaborative spirit. * Ability to effectively manage tasks. * Excellent communication and a positive, proactive attitude. * Can bend, reach, stretch as well as lift, carry and move at least 25 pounds and, at times, lift and carry product, cartons, props or fixtures up to 50 pounds. If you're ready to embark on an exciting journey in retail and are passionate about creating exceptional customer experiences, we invite you to apply for the Store Leadership Internship at Kate Spade New York. This internship will help you build the skills needed for an exciting future in retail, backed by a team committed to your personal and professional development, with mentorship and training tailored to your growth. Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Kate Spade at ****************** #LI-ONSITE #LI-SG1 Work Setup: Onsite BASE PAY RANGE $20/hour TO $20/hour General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 124524

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. The successful individual will leverage their proficiency in retail to… Client & Service Expert: Achieves individual sales goals. Develops strong product knowledge across all categories. Responsible for ensuring exemplary customer service by delivering the ultimate kate spade Experience. Able to develop a personal connection with guests through effective use of the selling skills. Leadership Presence: Achievement of personal sales goals. Extensive product knowledge. Partner with Store Manager and Assistant Manager to elevate selling culture. Partner with Store Manager and Assistant Manager to initiate business driving events in store. Building Brand Equity: Ability to understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer. Build strong relationships with clients as a brand ambassador of the company. Communicate client feedback to Store Manager and Assistant Manager to elevate client service and sales. Adhere to all company policies and procedures with honesty and integrity. Operational Excellence: Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility. The accomplished individual will possess... Strong communication skills Proven ability and contribution to an elevated selling culture Elevated sense of personal style An outstanding professional will have... Minimum 2-3 years' experience in luxury goods or a comparable retail environment Bachelor's degree in related field preferred Physical requirements… Available to work store schedule, as needed, including evenings and weekends Standing for extended periods of time Able to safely lift boxes up to 50 pounds Comfortable climbing ladders Must be 18 year of age or older Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Kate Spade at ****************** Work Setup BASE PAY RANGE $18.31 TO $19.00 Hourly General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 124789

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. Job Title: Sales Associate Primary Purpose: The successful individual will leverage their proficiency in retail to… Hosting: Give our guests the warmest welcome, always exuding confidence and proper etiquette. Able to develop long-term relationships with our guests by asking the most interesting questions, dancing the muse moves, suggesting outreach events ideas. Team Building: Demonstrate ability to work as part of a team atmosphere. Able to receive and give feedback in an honest and genuine manner. Celebrate fellow muse's successes. Styling & Curating: Know and be able to communicate the kate spade new york aesthetic. Ability to story tell and use product knowledge to connect with our guests. Lead and inspire with your own impeccable style, always bringing your best look to work. Have the ability to spot and talk about products. Continuously work to keep the stockroom and shop spotless. Business Smarts: Understand the product landscape across all merchandise categories. Ability to multitask like a pro, from operational tasks or cleaning the shop floor to processing POS transactions (a dull moment is hard to come by). Share ideas and feedback with the team. The accomplished individual will possess... Professional selling skills and exceptional interpersonal skills Prior luxury goods experience preferred Proactive ability to multi-task and prioritize Works well in a team environment An outstanding professional will have... College degree preferred Physical Requirements… Available to work store schedule, as needed, including evenings and weekends Standing for extended periods of time Able to safely lift boxes up to 40 pounds Comfortable climbing ladders Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Kate Spade at ****************** Work Setup BASE PAY RANGE $17.50 TO $19.50 Hourly General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 111717

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role. Sample of tasks required of role: CASH WRAP: * Greeting the customer with a smile and with eye contact and offering your name * Interact genuinely and naturally with the customer * Read cues and determine customers' needs * Conduct email/name capture, where permitted by law * Maintain accuracy when operating POS * Maintain cash wrap organization and cleanliness * Suggest multiple add‐ons and sell gift cards * Maintain cash and POS media accurately and in compliance with Coach policy * Create lasting impression by genuinely thanking customer and provide reason to return * Represent Coach brand appropriately STOCKROOM / WAREHOUSE: * Receive shipment and transfers * Notify Store Management when new product arrives * Scan cartons/transfers, verifying store information is correct * Communicate all discrepancies to Store Management * Process shipment/transfers according to Coach standards and timeframes * Organize and clean stock room daily; to include offsite / remote warehouse as applicable * Shift/organize product in the stockroom; react to sell through and make room for new product * Manage stock levels/product ownership in back-of-house and sales floor * Prepare and conduct regular cycle counts, as directed * Participate in store physical inventory counts, as scheduled * Maintain Company Loss Prevention standards SALES FLOOR: * Regularly analyze sales floor to assess replenishment needs * Replenish sales floor/assigned zone * React to sell through and execute visual merchandising needs. * Support sales floor activities, as directed * Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers * Respond to customer requests confidently; partner with sales team or Store Management, when needed * Upkeep housekeeping standards Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup: BASE PAY RANGE $15.00 TO $21.50 Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits. EXTERNAL JOB DESCRIPTION The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role. Sample of tasks required of role: CASH WRAP: * Greeting the customer with a smile and with eye contact and offering your name * Interact genuinely and naturally with the customer * Read cues and determine customers' needs * Conduct email/name capture, where permitted by law * Maintain accuracy when operating POS * Maintain cash wrap organization and cleanliness * Suggest multiple add‐ons and sell gift cards * Maintain cash and POS media accurately and in compliance with Coach policy * Create lasting impression by genuinely thanking customer and provide reason to return * Represent Coach brand appropriately STOCKROOM / WAREHOUSE: * Receive shipment and transfers * Notify Store Management when new product arrives * Scan cartons/transfers, verifying store information is correct * Communicate all discrepancies to Store Management * Process shipment/transfers according to Coach standards and timeframes * Organize and clean stock room daily; to include offsite / remote warehouse as applicable * Shift/organize product in the stockroom; react to sell through and make room for new product * Manage stock levels/product ownership in back-of-house and sales floor * Prepare and conduct regular cycle counts, as directed * Participate in store physical inventory counts, as scheduled * Maintain Company Loss Prevention standards SALES FLOOR: * Regularly analyze sales floor to assess replenishment needs * Replenish sales floor/assigned zone * React to sell through and execute visual merchandising needs. * Support sales floor activities, as directed * Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers * Respond to customer requests confidently; partner with sales team or Store Management, when needed * Upkeep housekeeping standards Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup: BASE PAY RANGE $15.00 TO $21.50 Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits. Req ID: 124637

Full-time Description Program Manager PROGRAM/LOCATION: Housing Disability Advocacy Program/ PATH Program/ Behavioral Health Bridge Housing Program/ Homeless Encampment Program - San Luis Obispo The Program Manager administers, and manages the, Homeless Encampment Program, the Housing Disability Advocacy Program, the PATH Program and the Behavioral Health Bridge Housing program. The Program Manager is responsible for providing trauma informed supervision in all activities. The Program Manager has the responsibility to ensure services are being provided in a courteous, helpful, and respectful manner to program clients; and function in a leadership position to the staff. HOURS/ SALARY: Full-time, exempt position. Anticipated hiring range is $80,600-$85,000 annually. Includes a generous individual benefits package that includes health, dental, vision, life, 403b retirement (with up to a 5% employer match) paid vacation/holiday time, paid sick time and a variety of helpful employee perks as well. (*Full Salary Schedule $80,600-$97,760 annually). Employee Perks/ Work Culture: A few of our helpful employee benefits include membership discounts to various local fitness centers. We offer years of service gift cards to businesses of your choice. We offer gift cards for walking, biking, or carpooling to work as well as 20% discount for shopping at our Growing Grounds Downtown Store/Nursey/ Farm. We host two employee appreciation events for employees and their families yearly. We practice Trauma Informed Care Principles, Guidelines for Collaborative Conversations, and encourage the use of pronouns. We mindfully promote equality, respect and diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all the fascinating characteristics that make us different! TMHA is also a pet friendly workplace (upon approval)! Mission Statement: Transitions Mental Health Association is a nonprofit organization dedicated to eliminating stigma and promoting recovery and wellness for people with mental illness through work, housing, community and family support services. Organization Description: Transitions - Mental Health Association is a leading non-profit agency committed to providing comprehensive mental health services and support to individuals and families by inspiring hope, growth, recovery and wellness in our communities. TMHA has decades of experience with teams of compassionate staff. TMHA is a driving force in improving mental health and wellness in our communities and a supportive and inclusive work environment that values diversity and individual contributions. Responsibilities and Duties: 1. Direct the day-to-day operations of the program staff including scheduling staff work hours; lead the regular organizational staff meetings; evaluate the status of clients, conduct appropriate planning and coordination of support services to ensure immediate attention to their changing needs. 2. Direct and coordinate the program service, residential assessments and intake process, rehabilitation and support services of the program in coordination with the County of San Luis Obispo, State of California HDAP and Department of Social Services regulations; assign the most appropriate staff and provide supervision of the development of the comprehensive service plans program clients. 3. Coordinate the comprehensive assessment of client's psychiatric/medical history (e.g. onset, course and effect of illness, past treatment and responses, and risk behaviors), mental status, and diagnosis; physical health and dental health; use of drugs or alcohol; education and employment; social development and functioning; activities of daily living (e.g. self-care, living situation, nutrition, money management); and family structure and relationships. 4. Participate in staff recruitment, interviewing, hiring, work assignments, and orientation and performance supervision according to work rules, regulations, and policies; develop and implement staff orientation and training. 5. Promote, encourage and maintain trauma-informed practices in all services and activities. Practice and promote, both individually and in team meetings, TMHA's Collaborative Communication Guidelines in order to facilitate clear, empathetic and person-centered communication, Maintain appropriate program office headquarters with suitable furniture, office equipment, and telephone lines, directly or by delegation. 6. Administer the program budgets including line items to purchase necessary furniture, equipment, communications devices (e.g. telephones, cellular phones, computers, fax/copy machines), supplies and to cover travel and transportation (e.g., purchase or lease program cars, or cover mileage and insurance for use of personal staff vehicles or both). 7. Supervise client records management assuring maintenance of the records in compliance with agency policies, and other third-party payment requirements; train staff on client record requirements; regularly review client assessments, service plans, and progress notes written by the staff; and supervise individual staff for client records mastery. 8. Carry out and document quality-assurance activities and review of the use of program services. 9. Develop and maintain program policies and procedures and revise as necessary. 10. Supervise/approve staff time cards through TMHA Paylocity payroll accounting system. 11. Supervise and submit monthly Facility Checklist and Vehicle Logs. 12. Monitor staff training to ensure all staff members are meeting annual and one time training requirements through the TMHA training program (Relias). 13. Initiate and maintain relationships, in coordination with staff, law-enforcement, landlords, employers and other human services agencies. 14. Perform on-call duty for crisis intervention and for staff supervision and consultation if required. 15. Employees in this position are required to participate in a rotating on-call schedule as part of their regular job duties. This includes providing client support services during weekday after-hours and all weekend hours, in accordance with our program's contractual obligations. Flexibility and reliability are essential. Employees must respond, sometimes in person, in accordance with our on-call policy. 16. Participate in client intake interviews; supervise, monitor, and evaluate individual client progress with program plans and goals; advocate for all aspects of a client's health needs; and coordinate referrals to other community services, agencies, or programs. 17. Promote general cooperation and support for the clients. This may include coordinating transportation, recreational, and educational activities; assisting clients with medical, familial, self-esteem, or other needs; encouraging clients to develop a community support system; mediating staff and/or client interactions; and/or providing crisis intervention. 18. Attend all client and agency meetings as needed; lead program staff meetings; serve as agency liaison which may include interactions with other agencies or treatment services. 19. Be responsible for, vehicle, and program maintenance and safety as required by funding sources and OSHA. In addition, program manager administers the Neighborhood Relations Policy and communicates with property owners/landlords. 20. Monitor program budget, implement agency policies, and ensure accurate/ complete program paperwork; this may include rental agreements, resident files, client notes, Homeless Management Information System (HMIS) documentation, client rents, security deposits, time sheets, petty cash, grocery scrip, inventory, vehicle maintenance and operation logs, quarterly and annual reports. 21. Medi-Cal billing provides a critical portion of funding for this program. You are expected to support, guide, and hold accountable program staff to spend at least 50% of their work time in direct service and support of clients AND to reach billing minute goals as set forth by TMHA's Administrative and Management Leadership. Goals are set by an analysis of what is required for program to balance quality client care and maintain fiscal stability. 22. Assist the Division Director in enhancing and expanding the program and its services; this may include developing and implementing innovative services, approaches to service, funding for service, and/or improved management systems. 23. Select, train, supervise, and develop program staff, interns, and volunteers; this may include interviews, evaluations, consultations, terminations, hiring and scheduling staff. 24. Assume other duties and responsibilities as assigned by Program Director. Job Environment: 1. Moderate, physical activity and frequent driving; may include moving or lifting up to 50 lbs. 2. Involves moderate risks that require safety precautions and the risk of exposure to potentially intense situations. 3. Position supervises all staff in the program and supports the team approach to meeting program objectives. Requirements Minimum Requirements: 1. Bachelor's degree and two years' experience working with individuals experiencing mental illness, substance use and/or homelessness. Must have a minimum one-year experience in a leadership or supervisory role, including budget management (total 3 years' experience) OR High School Diploma/GED and 4 years' experience working with individuals experiencing mental illness, substance use and/or homelessness. Must have a minimum four years' experience in a leadership or supervisory role, including budget management (total 8 years' experience). 2. Must participate in the on call rotation schedule to provide services to clients after hours and on weekends. 3. Strong interpersonal skills, collaborative work style and strong oral/written and communication skills. 4. Well defined organizational and time management skills. 5. Ability to work independently and flexibly. 6. Ability to handle intense situations, display good judgment and decision-making skills, and remain calm and clearheaded under pressure. 7. Able to work effectively with a variety of people and personality types regardless of age, ethnicity, race, religion, sexual orientation, gender identity/expression or socio-economic level. 8. Ability to possess and maintain good physical and mental health. 9. Ability to work well within a team and maintain a professional, respectful attitude in the workplace. 10. Ability to be willing to work with supervisor oversight and direction. 11. Attendance is an essential function of this job that requires face-to-face interaction with clients and/or other employees. 12. Ability to mindfully promote equality and respect diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all of the other fascinating characteristics that make us different. 13. Demonstrate the ability to successfully deliver culturally responsive services. 14. Knowledge of the various dimensions of diversity, including mental health, gender, race and ethnicity. 15. Must use reasonable precautions in the performance of one's duties and adhere to all applicable safety rules and practices while acting in such a manner as to assure at all times, maximum safety to one's self, fellow employees, clients, and other persons contacted through TMHA business. 16. Conditions of employment include: a. Must be at least 18 years of age; possess a valid CA Driver's License, at least 2 years driving experience, reliable transportation, proof of auto insurance, and DMV driving record that meets TMHA's current vehicle insurance requirements. May be required to utilize personal vehicle and auto insurance. b. Must comply with a TB assessment (possibly a TB test if needed to confirm a negative tuberculosis result) and receipt of a criminal record clearance through fingerprinting. c. Must be able to successfully complete First Aid and CPR training. Physical Demands: 1. Seeing 2. Hearing 3. Speaking 4. Stooping/Bending 5. Moving around office 6. Moving between offices/clients 7. Driving 8. Climbing 9. Lifting/carrying heavy items 10. Computer use 11. Pushing/pulling/dragging items 12. Standing for long periods 13. Working outside 14. Using hands/fingers Salary Description $80,600-$85,000 (Full Salary $80,600-$97,760)

Job DescriptionDescription: MENTAL HEALTH THERAPIST PROGRAM/LOCATION: ADULT FULL SERVICE PARTNERSHIP (FSP) PROGRAM - SAN LUIS OBISPO The Full Service Partnership (FSP) Program provides intensive, community-based support to adults living with serious mental illness who are at risk of acute hospitalization or long-term institutional care. The primary objective of the program is to help clients achieve and maintain stability in the community through structured, individualized support. FSP serves individuals facing complex challenges, including co-occurring substance use disorders, significant trauma histories, and substantial functional impairments. Services are provided in the community-where clients live and feel most comfortable-rather than in clinical or hospital settings. This approach emphasizes hope, resiliency, and recovery, and is grounded in principles of cultural humility, professional integrity, and a commitment to ongoing self-reflection and personal growth for both clients and staff. The FSP Mental Health Therapist provides a comprehensive range of trauma-informed clinical services. These include diagnostic assessments, individualized treatment planning, therapy, care coordination, psychosocial rehabilitation, co-occurring disorder treatment, medication support, social and daily living skills development, supported housing and employment services, and linkage to educational and 24/7 crisis support resources. FSP operates with a “whatever it takes” philosophy. Therapists will be based at the San Luis Obispo TMHA office but are expected to meet with clients throughout the county in diverse, client-centered settings such as homes, parks, libraries, coffee shops, and community agencies. Under the direction of the FSP Clinical Team Leader, the Mental Health Therapist provides clinical oversight, consultation, and expertise to the multidisciplinary team. They play a key role in integrating observations from all team members into individualized treatment plans and ensuring high-quality, holistic care. HOURS/ SALARY: Full-time, non-exempt position. 40 hours per week. Anticipated hiring range is $33.50-$35.50. Includes a generous individual benefits package that includes health, dental, vision, life, 403b retirement (with up to a 5% employer match) paid vacation/holiday time, paid sick time and a variety of helpful employee perks as well. (*Full Salary Schedule $33.50-$49.00 per hour). Employee Perks/ Work Culture: A few of our helpful employee benefits include membership discounts to various local fitness centers. We offer years of service gift cards to businesses of your choice. We offer gift cards for walking, biking, or carpooling to work as well as 20% discount for shopping at our Growing Grounds Downtown Store/Nursey/ Farm. We host two employee appreciation events for employees and their families yearly. We practice Trauma Informed Care Principles, Guidelines for Collaborative Conversations, and encourage the use of pronouns. We mindfully promote equality, respect and diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all the fascinating characteristics that make us different! TMHA is also a pet friendly workplace (upon approval)! Mission Statement: Transitions Mental Health Association is a nonprofit organization dedicated to eliminating stigma and promoting recovery and wellness for people with mental illness through work, housing, community and family support services. Organization Description: Transitions - Mental Health Association is a leading non-profit agency committed to providing comprehensive mental health services and support to individuals and families by inspiring hope, growth, recovery and wellness in our communities. TMHA has decades of experience with teams of compassionate staff. TMHA is a driving force in improving mental health and wellness in our communities and a supportive and inclusive work environment that values diversity and individual contributions. Responsibilities and Duties: 1. Provide a wellness and recovery approach to service delivery for all clients. Foster and maintain a collaborative team approach with the FSP team members. Model a client centered approach to service delivery, bringing a “whatever it takes” approach to meeting the needs of clients in all aspects of their treatment (ie: “doing alongside” clients, recreational/art/music therapy, attending wellness groups with clients). 2. Provide and participate in trainings on best practices and evidenced based approaches to service delivery including: Assertive Community Treatment, integrated treatment of co-occurring disorders, Dialectic Behavior Therapy, Eye Movement Desensitization and Reprocessing, Motivational Interviewing, Seeking Safety, Trauma Informed Care (trainings provided, as needed, and approved by FSP Clinical Team Leader). 3. Medi-Cal billing provides a critical portion of funding for this program. You are expected to reach documentation and billing goals as set by Team Leader and Director. 4. All direct service staff are expected to spend 50% of their work time in direct service and support of clients, unless otherwise assigned by your supervisor. 5. Work with and train team members, clients and family members on mental health services and/or drug or alcohol abuse prevention strategies as part of developing a holistic wellness and recovery plan for the clients. 6. Participate in daily case review and coordination meetings with teammates. Assess and interview potential clients to determine if requirements for admission into FSP Program services are met, or if referral elsewhere is most appropriate. Collaborate with County Behavioral Health on assessments and referrals for admission into FSP services and stepping down of services back to the County BH Clinic. 7. Provide therapy, education and rehabilitation services for individuals, couples, or members of a family. Assist clients in achieving productive social adjustments reducing the impact of disabling disorders, and facilitate the achievement of family, vocational, recreational, legal and interpersonal goals. 8. Document clinical activity in a timely manner, meeting program outcomes, in an electronic medical records system, presenting diagnostic and interview findings, clinical evaluations, and recommendations as a member of an interdisciplinary team; function as the SAI (Single Accountable Individual) for client caseload. Must document and provide at least one contact with each client per week. 9. Provide crisis intervention in the field and in the office for individuals experiencing acute episodes; evaluate clients and arrange for voluntary or involuntary admission to facilities for observation and treatment. Become trained and designated to conducting evaluations and writing of applications for 5150 holds (training provided). 10. Confer with and advise clients' families to promote their understanding of and cooperation in treatment and rehabilitation programs. 11. Employees in this position are required to participate in a rotating on-call schedule as part of their regular job duties. This includes providing client support services during weekday after-hours and all weekend hours, in accordance with our program's contractual obligations. Flexibility and reliability are essential. Employees must respond, sometimes in person, in accordance with our on-call policy. 12. When necessary, perform the duties of a case manager by coordinating services for a caseload of 15-20 clients to assure continuity of care and assure that clients receive appropriate types of service. 13. Provide transportation to clients as determined by the daily schedule and the needs of the client, in agency vehicle or own automobile (reimbursed for mileage). 14. Promote, encourage and maintain trauma-informed practices in all services and activities. Practice and promote, both individually and in team meetings, TMHA's Collaborative Communication Guidelines in order to facilitate clear, empathetic and person-centered communication. 15. Cooperate and work with other agencies and practitioners. 16. Educate clients, and their families regarding their diagnosis, prognosis, treatment, and the rehabilitation process. 17. Assist clients to obtain stable housing, physical health care, benefits and entitlements, and to learn basic living skills. 18. Participate in ongoing quality assurance and program evaluations. 19. Assist with interviewing, hiring, and training of new staff, as needed. 20. All other duties as assigned by the FSP Clinical Team Leader and Clinical Director. Job Environment: 1. Daily and frequent documentation of client services on the computer. 2. Services may be delivered to clients during a Monday through Sunday workweek; schedules will be developed in collaboration with all teammates and management staff to ensure maximum support for clients. 3. Moderate, physical activity and frequent driving that will include the transportation of TMHA clients; may include moving or lifting up to 50 lbs. 4. Involves moderate risks that require safety precautions and the risk of exposure to potentially intense situations. 5. Position involves working within the residential environments. 6. Possible intense situations related to confrontational or oppositional adults. Requirements: Minimum Requirements: 1. Possession of a valid license as a Clinical Social Worker (LCSW), Professional Clinical Counselor (LPCC) or Marriage and Family Therapist (LMFT); a registered associate progressing toward licensure. 2. Working knowledge of: assessment, diagnosis, prognosis, counseling, and psychotherapeutic treatment of marriage, family, and child relationship dysfunctions; methods of developing and implementing a treatment plan; human service delivery system; current trends in the field of mental health; and laws and regulations applicable to mental health. 3. Ability to: perform effective counseling and psychotherapy with individuals, families, and groups; develop and maintain cooperative relationships with clients' families, members of other professional disciplines, social service agencies, and co-workers; relate professionally with persons with serious mental disorders; identify and utilize community resources; prepare and present clear and concise oral and written reports. 4. Must have experience working with persons with severe and persistent mental illness, co-occurring disorders, personality disorders/complex trauma and be comfortable treating those with acute and complex presentations/histories (multiple hospitalizations for mental health issues, forensic backgrounds). 5. Must have experience working with (professionally or personally) persons who are chronically homeless, homeless, or at risk of becoming homeless. 6. Must participate in the on call rotation schedule to provide services to clients after hours and on weekends. 7. Must have a strong commitment to the right and ability of each person with a severe and persistent mental illness to live in a safe living environment, develop a meaningful role in the community, and have access to competent and continuous supports and services. 8. Must have a strong commitment in clients' rights to self-govern and create their own choices and goals. 9. Strong interpersonal skills, collaborative work style and strong oral/written and communication skills. 10. Well defined organizational and time management skills. 11. Ability to work independently and flexibly. 12. Ability to handle intense situations, display good judgment and decision-making skills, and remain calm and clearheaded under pressure. 13. Able to work effectively with a variety of people and personality types regardless of age, ethnicity, race, religion, sexual orientation, gender identity/expression or socio-economic level. 14. Ability to possess and maintain good physical and mental health. 15. Ability to work well within a team and maintain a professional, respectful attitude in the workplace. 16. Ability to be willing to work with supervisor oversight and direction. 17. Attendance is an essential function of this job that requires face-to-face interaction with clients and/or other employees. 18. Ability to mindfully promote equality and respect diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all of the other fascinating characteristics that make us different. 19. Demonstrate the ability to successfully deliver culturally responsive services. 20. Knowledge of the various dimensions of diversity, including mental health, gender, race and ethnicity. 21. Must use reasonable precautions in the performance of one's duties and adhere to all applicable safety rules and practices while acting in such a manner as to assure at all times, maximum safety to one's self, fellow employees, clients, and other persons contacted through TMHA business. 22. Conditions of employment include: • Must be at least 18 years of age; possess a valid CA Driver's License, at least 2 years driving experience and DMV driving record that meets TMHA's current vehicle insurance requirements. May be required to utilize reliable personal vehicle and auto insurance. • Must comply with a TB assessment (possibly a TB test if needed to confirm a negative tuberculosis result) and receipt of a criminal record clearance through fingerprinting. • Must be able to successfully complete First Aid and CPR training. Physical Demands: 1. Seeing 2. Hearing 3. Speaking 4. Stooping/Bending 5. Moving around office 6. Moving between offices/clients 7. Driving 8. Climbing 9. Lifting/carrying heavy items 10. Computer use 11. Pushing/pulling/dragging items 12. Standing for long periods 13. Working outside 14. Using hands/fingers

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Primary Purpose: The successful individual will leverage their proficiency in retail to… Client & Service Expert: Development of business driving initiatives that build a repeat business or that attracts a new customer. Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate. Ensure all associates and leadership complete the sales training program and develops strong product knowledge across all categories. Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales. Leadership Presence/Steward of Talent: Assist Store Manager with the achievement of financial success through improvement of measurable results that positively impact the store performance. Responsible for assuming the Store Manager role in manager's absence. Lead by example with the achievement of personal sales goals. Educate team on sales plans, personal goals, measurable stats, is able to coach to these stats to ensure business in maximized. Ability to network in the community to ensure open positions are filled efficiently with little impact to the business. Conduct ongoing review and assessment of employee performance. Building Brand Equity: Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer. Ensure brand and operating standards are met to support brand consistency. Ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained. Communicate merchandise sell-through, stock position, business trend information, product issues, customer feedback to Store Manager in order to increase customer service and sales. Operational Excellence: Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility. Assist Store Manager with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants. Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company's inventory and assets. Ability to accurately manage the processing of all POS transactions to maintain the integrity of the inventory The accomplished individual will possess... Professional sales development and exceptional interpersonal skills Strong leadership qualities; the ability to communicate effectively with all levels within the organization and to our client base Ability to analyze selling reports, identify business trends and react quickly to the needs of the business Comfortable in making decisions and mediating conflict within a team-environment Proficient in windows-based software such as excel, word and outlook An outstanding professional will have... Minimum 3 years management experience in a comparable retail environment College degree preferred Prior luxury goods experience preferred Physical Requirements... Available to work store schedule, as needed, including evenings and weekends Standing for extended periods of time Able to safely lift boxes up to 40 pounds Comfortable climbing ladders Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Kate Spade at ****************** Work Setup BASE PAY RANGE $18.50 TO $38.25 General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 124615

Full-time Description Housing Navigator PROGRAM/LOCATION: Behavioral Health Bridge Housing Program (BHBH) - San Luis Obispo Behavioral Health Bridge Housing (BHBH) is a California-based initiative that provides temporary housing and supportive services to people experiencing homelessness who have serious behavioral health conditions. Under the general direction of the Program Manager, the BHBH Housing Navigator assists and advocates on behalf of TMHA BHBH residents in the BHBH Rental Assistance Program and in TMHA's Adult Transition Program II (ATP) programs to locate, secure, and retain affordable permanent housing using a trauma informed approach. The Navigator plans and coordinates services, identifies appropriate housing options, and interacts with landlords and other organizations on behalf of participants. The Navigator uses a comprehensive knowledge of housing and other supportive services to facilitate linkages before, during and /or after permanent housing has been established, and works with participants to enhance their shills in utilizing these various resources. This position also serves as a general housing resource of households served in other TMHA programs. HOURS/ SALARY: Full-time, non-exempt position. 40 hours per week. Anticipated hiring range is $25.50-$26.50. Includes a generous individual benefits package that includes health, dental, vision, life, 403b retirement (with up to a 5% employer match) paid vacation/holiday time, paid sick time and a variety of helpful employee perks as well. (*Full Salary Schedule $25.50-$33.00 per hour). Employee Perks/ Work Culture: A few of our helpful employee benefits include membership discounts to various local fitness centers. We offer years of service gift cards to businesses of your choice. We offer gift cards for walking, biking, or carpooling to work as well as 20% discount for shopping at our Growing Grounds Downtown Store/Nursey/ Farm. We host two employee appreciation events for employees and their families yearly. We practice Trauma Informed Care Principles, Guidelines for Collaborative Conversations, and encourage the use of pronouns. We mindfully promote equality, respect and diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all the fascinating characteristics that make us different! TMHA is also a pet friendly workplace (upon approval)! Mission Statement: Transitions Mental Health Association is a nonprofit organization dedicated to eliminating stigma and promoting recovery and wellness for people with mental illness through work, housing, community and family support services. Organization Description Transitions - Mental Health Association is a leading non-profit agency committed to providing comprehensive mental health services and support to individuals and families by inspiring hope, growth, recovery and wellness in our communities. TMHA has decades of experience with teams of compassionate staff. TMHA is a driving force in improving mental health and wellness in our communities and a supportive and inclusive work environment that values diversity and individual contributions. Responsibilities and Duties: 1. Identifies and places program participants into appropriate housing. 2. Develops and maintains accurate and current housing portfolio. Provides participants with listings of potential housing options in alignment with their needs and geographic preferences. 3. Helps participants to mitigate issues with credit reports, utility arrears, criminal records, unfavorable landlord references, and other issues which may impact housing eligibility. 4. Assists participants in their housing search, including applying for apartments, negotiating with potential landlords, making referrals to community housing programs, and accompanying participants to apartment viewings as needed. 5. Assists participants with housing applications including preparing/obtaining any needed documentation and tracking application status 6. Advocates on behalf of participants to expedite their access to housing 7. Arranges for timely inspections and landlord corrective actions. 8. Determines rent reasonableness for inspected units prior to rental assistance and lease approval. 9. Explains and reviews the lease and sublease agreement with the incoming participant. 10. Works with case managers to address any emerging issues related to housing and community adjustments. 11. Conducts outreach and expands access to housing by cultivating relationships with property owners and management companies and connecting with landlords via neighborhood outreach, internet search, and networking events. Develops expertise in available affordable housing sites and housing subsidies. 12. Assists participants with moving (help locating affordable moving companies, locating storage units, acquiring furniture and other move-in essentials). 13. Conducts regular in-person post-placement visits, mitigates risks, and helps improve the likelihood of housing retention. 14. Attends collaborative meetings and networks with other agencies and coalitions. 15. Actively participates in staff meetings and trainings. 16. Maintains and reports completed and accurate documentation of service objectives and outcomes as well as other services in accordance with federal, state, county, and TMHA guidelines. Utilizes the HMIS system for maintaining and reporting client data within 3 business days of client contact, as well as the utilization of the Electronic Health Care system. 17. Medi-Cal billing provides a critical portion of funding for this program. You are expected to reach documentation and billing goals as set by Program Manager and Director. 18. All direct service staff are expected to spend at least 50% of their work time in direct service and support of clients, unless otherwise assigned by your supervisor. 19. Achieves monthly program outcomes as required by the County contract. 20. Promote, encourage and maintain trauma-informed practices in all services and activities. Practice and promote, both individually and in team meetings, TMHA's Collaborative Communication Guidelines in order to facilitate clear, empathetic and person-centered communication. 21. Ensure a clean, safe, and healthy environment in which residents may develop social, vocational, independent living, and effective life management skills. 22. Assume other duties and responsibilities required and as assigned by the Division Director and Program Manager. Job Environment: 1. Moderate, physical activity and frequent driving; may include moving or lifting up to 50 lbs. 2. Supports the team approach to meeting program objectives. 3. Reliable vehicle necessary. 4. Involves moderate risks that require safety precautions and the risk of exposure to potentially intense situations. Requirements Minimum Requirements: 1. BA/BS AND 6 months of full-time equivalent experience with chronically disabled homeless population and/or low income individuals and families including but not limited to individuals experiencing homelessness and/or with mobility limitations, or BA/BS AND two years' experience working in residential property management; OR AA/AS or CADAC/CPRP certification AND 2 years of full-time equivalent experience with chronically disabled homeless population and/or low income individuals and families including but not limited to individuals experiencing homelessness and/or with mobility limitations or AA/AS or CADAC/CPRP certification AND two years' experience working in residential property management; OR 4 years of full-time equivalent experience with chronically disabled homeless population and/or low income individuals and families including but not limited to individuals experiencing homelessness and/or with mobility limitations or four years' experience working in residential property management. 2. Working knowledge of current housing practices for people experiencing homelessness. 3. Knowledge of local affordable housing resources and subsidies (Section 8, rapid Rehousing, VASH, Permanent Supportive Housing). 4. Effective written and oral communication skills. 5. Proficient in the use of computers, including Microsoft Office software and familiarity with database platforms to efficiently track service delivery. 6. Ability to develop relationships with a wide variety of stakeholders. 7. Strong interpersonal skills, collaborative work style and strong oral/written and communication skills. 8. Well defined organizational and time management skills. 9. Ability to work independently and flexibly. 10. Ability to handle intense situations, display good judgment and decision-making skills, and remain calm and clearheaded under pressure. 11. Able to work effectively with a variety of people and personality types regardless of age, ethnicity, race, religion, sexual orientation, gender identity/expression or socio-economic level. 12. Ability to possess and maintain good physical and mental health. 13. Ability to work well within a team and maintain a professional, respectful attitude in the workplace. 14. Ability to be willing to work with supervisor oversight and direction. 15. Attendance is an essential function of this job that requires face-to-face interaction with clients and/or other employees. 16. Ability to mindfully promote equality and respect diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all of the other fascinating characteristics that make us different. 17. Demonstrate the ability to successfully deliver culturally responsive services. 18. Knowledge of the various dimensions of diversity, including mental health, gender, race and ethnicity. 19. Must use reasonable precautions in the performance of one's duties and adhere to all applicable safety rules and practices while acting in such a manner as to assure at all times, maximum safety to one's self, fellow employees, clients, and other persons contacted through TMHA business. 20. Conditions of employment include: a. Must be at least 18 years of age; possess a valid CA Driver's License, at least 2 years driving experience, reliable transportation, proof of auto insurance, and DMV driving record that meets TMHA's current vehicle insurance requirements. May be required to utilize personal vehicle and auto insurance. b. Must comply with a TB assessment (possibly a TB test if needed to confirm a negative tuberculosis result) and receipt of a criminal record clearance through fingerprinting. c. Must be able to successfully complete First Aid and CPR training. Physical Demands: 1. Seeing 2. Hearing 3. Speaking 4. Stooping/Bending 5. Moving around office 6. Moving between offices/clients 7. Driving 8. Climbing 9. Lifting/carrying heavy items 10. Computer use 11. Pushing/pulling/dragging items 12. Standing for long periods 13. Working outside 14. Using hands/fingers Salary Description $25.50-$26.50 (Full Salary $25.50-$33.00)

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. The Sales Associate role is an integral part of the store's overall success and efficiency: demanding direct attention to our brand commitment when servicing our customers and driving results. Responsible for upholding Coach's Service and Selling Models, creating a positive first impression, building on-going customer relationships through a personalized experience, and leaving a positive, lasting impression. SALES FLOOR: Understands organizational objectives and makes decisions that align with Company priorities Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; and creates personal sales and clienteling strategies in partnership with the management team. Creates short- and long-term strategies to achieve personal metrics and performance goals Takes ownership of personal survey results and creates plans to improve and overcome areas of opportunity Represents Coach as a brand ambassador Demonstrates Coach's Selling and Service expectations at all times Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers Creates positive impressions with customers by bringing best self to work through attire consistent with Coach's Guide to Style Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and a strong knowledge of competition. Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value. Remains aware and is clearly able to communicate current pricing and promotional strategy to customers. Discusses product features and builds the sale by leveraging cross-selling skills and abilities. Cross-sells and encourages beneficial product add-ons that relate to the customer's shopping needs Sensitive to customers' needs and tailors approach by reading cues Attends to the unique and individual shopping needs of each customer. Works with multiple customers simultaneously and breaks away as appropriate Follows up with customers consistently and genuinely to influence/close the sale Flexes personal selling techniques to contribute to overall store financial results Builds lasting and loyal relationships with customers Leverages Coach's tools and technology to support relationship building and clienteling efforts Creates enthusiasm and positivity for a shared vision and mission Promotes and endorses a team selling environment Fosters an environment of teamwork, trust and collaboration with internal and external customers Remains solution oriented; is adaptable and flexible to changing business and store needs Welcomes feedback and adapts behaviors as appropriate Maintains a calm and professional demeanor at all times OPERATIONS: Ensures all daily tasks are completed without negatively impacting service or Coach standards Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner Maintains a clean and tidy selling floor at all times Adheres to all applicable retail policies and procedures including POS, Operations and Asset Protection procedures Replenishes inventory on sales floor as needed Supports Store Inventory Process by processing shipment, stocking shelves, replenishing sales floor, maintains strong organizational standards as it relates to product both in the stockroom and on the sales floor. Supports cash-wrap when needed to process purchases, returns, and exchanges. Efficiently processes customer transactions: Purchase, Return, Exchange, Found Order etc. Effectively helps to prepare store by organizing functional areas, performs routine cleaning, maintains strong organizational standards and maintains visual merchandising expectations. Competencies required: Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably. Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. Additional Requirements Experience: 1- 3 years of previous sales experience, preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup BASE PAY RANGE $15.00 TO $19.50 Hourly General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 120489

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Job Title: Senior Muse (Supervisor) Primary Purpose: The successful individual will leverage their proficiency in retail to… Client & Service Expert: Expertise in the development of a clientele. Model and lead the team by developing a repeat business and maximizes sales through proactive client outreach. Build and maintain new and existing client relationships and have a strong, productive client book. Maintain clientele and thank you note standards. Demonstrate strong use of selling skills. Leadership Presence: Achievement of personal sales goals. Educate team on sales plans, personal sales goals, store stats and drives team to achieve them. Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles. Foster a team environment by creating a fun, competitive, inviting atmosphere. Building Brand Equity: Understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer. Ensure brand and operating standards are met to support brand consistency. Ensure store presentation standards are achieved and maintained. Operational Excellence: Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility. Accurately processes all POS transactions and inventory functions such as transfers, receiving, fedex shipments, repairs and damages to maintain the integrity of the inventory. Adherence to Kate Spade loss prevention policies and operational procedures. The accomplished individual will possess... Strong written and verbal communication skills Detail oriented Proactive ability to multi task and prioritize An outstanding professional will have... Minimum 2-3 years' experience in luxury goods or a comparable retail environment College degree preferred Physical Requirements… Available to work store schedule, as needed, including evenings and weekends Standing for extended periods of time Able to safely lift boxes up to 40 pounds Comfortable climbing ladders Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Kate Spade at ****************** Work Setup BASE PAY RANGE $17.00 TO $27.75 Hourly General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 124328

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. At Coach, our Store Leadership Internship offers a hands-on pathway into a future career in retail leadership.This immersive, 10-week program provides real-world experience as you learn alongside store leaders, gain exposure to all aspects of store operations, and develop the skills needed to drive performance and lead teams in a dynamic retail environment. Program Dates: June 2nd, 2026- August 7th, 2026 Work structure: Full time, 40 hours per week * In person at one of our Coach store locations listed below * Candidates must be in close proximity to or can relocate to their desired store location. Relocation assistance will not be provided. * Must be flexible to work weekends as needed Compensation: $20/hour Locations: * Citadel, The Grove Eligibility: * You should be pursuing or have completed a bachelor's degree at an accredited college or university or be actively enrolled in a specialized/technical certification program. An equivalent combination of education and experience will be considered. * Must be authorized to work in the U.S. Please note, visa sponsorship is not offered for this position. Internship Application Details: Here is what to expect from the recruitment process: * Online Tapestry Application- Complete by the deadline of February 9th, 2026. * Interviews - Applicants selected for follow-up interviews will be contacted end of February - early April. Please monitor your emails, and interviews will be scheduled based on the candidate's availability. * Internship Offers - Offers will be extended by the Internship recruitment team in mid to late April. Internship Position Details: The successful individual will leverage their proficiency in Retail to… * Partner with store leadership to understand the intricacies of daily operations including clienteling, point of sale, scheduling systems and strategic initiatives. * Support the store in delivering outstanding guest service and creating a welcoming atmosphere. * Engage in inventory management, merchandising, and visual presentation, while learning best practices. * Participate in team meetings, sharing your ideas to enhance store performance and customer engagement. * Receive mentorship from experienced leaders, gaining insights into effective management and team dynamics. * Shadow onboarding and training of new team members, cultivating a culture of support and growth. * Utilize business insights to identify opportunities for improvement and to drive impactful changes. The accomplished individual may possess: * A genuine passion for retail and a desire to grow in a customer-focused environment. * Previous retail experience is a plus, but enthusiasm and willingness to learn are key. * Strong team building skills and a collaborative spirit. * Ability to effectively manage tasks. * Excellent communication and a positive, proactive attitude. * Can bend, reach, stretch as well as lift, carry and move at least 25 pounds and, at times, lift and carry product, cartons, props or fixtures up to 50 pounds. If you're ready to embark on an exciting journey in retail and are passionate about creating exceptional customer experiences, we invite you to apply for the Store Leadership Internship at Coach.This internship will help you build the skills needed for an exciting future in retail, backed by a team committed to your personal and professional development, with mentorship and training tailored to your growth. Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** #LI-ONSITE #LI-SG1 Work Setup: Onsite BASE PAY RANGE $20/hour TO $20/hour General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 124518

Job DescriptionDescription: Program Manager PROGRAM/LOCATION: Housing Disability Advocacy Program/ PATH Program/ Behavioral Health Bridge Housing Program/ Homeless Encampment Program - San Luis Obispo POSITION SUMMARY: The Program Manager administers, and manages the, Homeless Encampment Program, the Housing Disability Advocacy Program, the PATH Program and the Behavioral Health Bridge Housing program. The Program Manager is responsible for providing trauma informed supervision in all activities. The Program Manager has the responsibility to ensure services are being provided in a courteous, helpful, and respectful manner to program clients; and function in a leadership position to the staff. HOURS/ SALARY: Full-time, exempt position. Anticipated hiring range is $80,600-$85,000 annually. Includes a generous individual benefits package that includes health, dental, vision, life, 403b retirement (with up to a 5% employer match) paid vacation/holiday time, paid sick time and a variety of helpful employee perks as well. (*Full Salary Schedule $80,600-$97,760 annually). Employee Perks/ Work Culture: A few of our helpful employee benefits include membership discounts to various local fitness centers. We offer years of service gift cards to businesses of your choice. We offer gift cards for walking, biking, or carpooling to work as well as 20% discount for shopping at our Growing Grounds Downtown Store/Nursey/ Farm. We host two employee appreciation events for employees and their families yearly. We practice Trauma Informed Care Principles, Guidelines for Collaborative Conversations, and encourage the use of pronouns. We mindfully promote equality, respect and diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all the fascinating characteristics that make us different! TMHA is also a pet friendly workplace (upon approval)! Mission Statement: Transitions Mental Health Association is a nonprofit organization dedicated to eliminating stigma and promoting recovery and wellness for people with mental illness through work, housing, community and family support services. Organization Description: Transitions - Mental Health Association is a leading non-profit agency committed to providing comprehensive mental health services and support to individuals and families by inspiring hope, growth, recovery and wellness in our communities. TMHA has decades of experience with teams of compassionate staff. TMHA is a driving force in improving mental health and wellness in our communities and a supportive and inclusive work environment that values diversity and individual contributions. Responsibilities and Duties: 1. Direct the day-to-day operations of the program staff including scheduling staff work hours; lead the regular organizational staff meetings; evaluate the status of clients, conduct appropriate planning and coordination of support services to ensure immediate attention to their changing needs. 2. Direct and coordinate the program service, residential assessments and intake process, rehabilitation and support services of the program in coordination with the County of San Luis Obispo, State of California HDAP and Department of Social Services regulations; assign the most appropriate staff and provide supervision of the development of the comprehensive service plans program clients. 3. Coordinate the comprehensive assessment of client's psychiatric/medical history (e.g. onset, course and effect of illness, past treatment and responses, and risk behaviors), mental status, and diagnosis; physical health and dental health; use of drugs or alcohol; education and employment; social development and functioning; activities of daily living (e.g. self-care, living situation, nutrition, money management); and family structure and relationships. 4. Participate in staff recruitment, interviewing, hiring, work assignments, and orientation and performance supervision according to work rules, regulations, and policies; develop and implement staff orientation and training. 5. Promote, encourage and maintain trauma-informed practices in all services and activities. Practice and promote, both individually and in team meetings, TMHA's Collaborative Communication Guidelines in order to facilitate clear, empathetic and person-centered communication, Maintain appropriate program office headquarters with suitable furniture, office equipment, and telephone lines, directly or by delegation. 6. Administer the program budgets including line items to purchase necessary furniture, equipment, communications devices (e.g. telephones, cellular phones, computers, fax/copy machines), supplies and to cover travel and transportation (e.g., purchase or lease program cars, or cover mileage and insurance for use of personal staff vehicles or both). 7. Supervise client records management assuring maintenance of the records in compliance with agency policies, and other third-party payment requirements; train staff on client record requirements; regularly review client assessments, service plans, and progress notes written by the staff; and supervise individual staff for client records mastery. 8. Carry out and document quality-assurance activities and review of the use of program services. 9. Develop and maintain program policies and procedures and revise as necessary. 10. Supervise/approve staff time cards through TMHA Paylocity payroll accounting system. 11. Supervise and submit monthly Facility Checklist and Vehicle Logs. 12. Monitor staff training to ensure all staff members are meeting annual and one time training requirements through the TMHA training program (Relias). 13. Initiate and maintain relationships, in coordination with staff, law-enforcement, landlords, employers and other human services agencies. 14. Perform on-call duty for crisis intervention and for staff supervision and consultation if required. 15. Employees in this position are required to participate in a rotating on-call schedule as part of their regular job duties. This includes providing client support services during weekday after-hours and all weekend hours, in accordance with our program's contractual obligations. Flexibility and reliability are essential. Employees must respond, sometimes in person, in accordance with our on-call policy. 16. Participate in client intake interviews; supervise, monitor, and evaluate individual client progress with program plans and goals; advocate for all aspects of a client's health needs; and coordinate referrals to other community services, agencies, or programs. 17. Promote general cooperation and support for the clients. This may include coordinating transportation, recreational, and educational activities; assisting clients with medical, familial, self-esteem, or other needs; encouraging clients to develop a community support system; mediating staff and/or client interactions; and/or providing crisis intervention. 18. Attend all client and agency meetings as needed; lead program staff meetings; serve as agency liaison which may include interactions with other agencies or treatment services. 19. Be responsible for, vehicle, and program maintenance and safety as required by funding sources and OSHA. In addition, program manager administers the Neighborhood Relations Policy and communicates with property owners/landlords. 20. Monitor program budget, implement agency policies, and ensure accurate/ complete program paperwork; this may include rental agreements, resident files, client notes, Homeless Management Information System (HMIS) documentation, client rents, security deposits, time sheets, petty cash, grocery scrip, inventory, vehicle maintenance and operation logs, quarterly and annual reports. 21. Medi-Cal billing provides a critical portion of funding for this program. You are expected to support, guide, and hold accountable program staff to spend at least 50% of their work time in direct service and support of clients AND to reach billing minute goals as set forth by TMHA's Administrative and Management Leadership. Goals are set by an analysis of what is required for program to balance quality client care and maintain fiscal stability. 22. Assist the Division Director in enhancing and expanding the program and its services; this may include developing and implementing innovative services, approaches to service, funding for service, and/or improved management systems. 23. Select, train, supervise, and develop program staff, interns, and volunteers; this may include interviews, evaluations, consultations, terminations, hiring and scheduling staff. 24. Assume other duties and responsibilities as assigned by Program Director. Job Environment: 1. Moderate, physical activity and frequent driving; may include moving or lifting up to 50 lbs. 2. Involves moderate risks that require safety precautions and the risk of exposure to potentially intense situations. 3. Position supervises all staff in the program and supports the team approach to meeting program objectives. Requirements: Minimum Requirements: 1. Bachelor's degree and two years' experience working with individuals experiencing mental illness, substance use and/or homelessness. Must have a minimum one-year experience in a leadership or supervisory role, including budget management (total 3 years' experience) OR High School Diploma/GED and 4 years' experience working with individuals experiencing mental illness, substance use and/or homelessness. Must have a minimum four years' experience in a leadership or supervisory role, including budget management (total 8 years' experience). 2. Must participate in the on call rotation schedule to provide services to clients after hours and on weekends. 3. Strong interpersonal skills, collaborative work style and strong oral/written and communication skills. 4. Well defined organizational and time management skills. 5. Ability to work independently and flexibly. 6. Ability to handle intense situations, display good judgment and decision-making skills, and remain calm and clearheaded under pressure. 7. Able to work effectively with a variety of people and personality types regardless of age, ethnicity, race, religion, sexual orientation, gender identity/expression or socio-economic level. 8. Ability to possess and maintain good physical and mental health. 9. Ability to work well within a team and maintain a professional, respectful attitude in the workplace. 10. Ability to be willing to work with supervisor oversight and direction. 11. Attendance is an essential function of this job that requires face-to-face interaction with clients and/or other employees. 12. Ability to mindfully promote equality and respect diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all of the other fascinating characteristics that make us different. 13. Demonstrate the ability to successfully deliver culturally responsive services. 14. Knowledge of the various dimensions of diversity, including mental health, gender, race and ethnicity. 15. Must use reasonable precautions in the performance of one's duties and adhere to all applicable safety rules and practices while acting in such a manner as to assure at all times, maximum safety to one's self, fellow employees, clients, and other persons contacted through TMHA business. 16. Conditions of employment include: a. Must be at least 18 years of age; possess a valid CA Driver's License, at least 2 years driving experience, reliable transportation, proof of auto insurance, and DMV driving record that meets TMHA's current vehicle insurance requirements. May be required to utilize personal vehicle and auto insurance. b. Must comply with a TB assessment (possibly a TB test if needed to confirm a negative tuberculosis result) and receipt of a criminal record clearance through fingerprinting. c. Must be able to successfully complete First Aid and CPR training. Physical Demands: 1. Seeing 2. Hearing 3. Speaking 4. Stooping/Bending 5. Moving around office 6. Moving between offices/clients 7. Driving 8. Climbing 9. Lifting/carrying heavy items 10. Computer use 11. Pushing/pulling/dragging items 12. Standing for long periods 13. Working outside 14. Using hands/fingers

Full-time Description MENTAL HEALTH THERAPIST PROGRAM/LOCATION: ADULT FULL SERVICE PARTNERSHIP (FSP) PROGRAM - SAN LUIS OBISPO The Full Service Partnership (FSP) Program provides intensive, community-based support to adults living with serious mental illness who are at risk of acute hospitalization or long-term institutional care. The primary objective of the program is to help clients achieve and maintain stability in the community through structured, individualized support. FSP serves individuals facing complex challenges, including co-occurring substance use disorders, significant trauma histories, and substantial functional impairments. Services are provided in the community-where clients live and feel most comfortable-rather than in clinical or hospital settings. This approach emphasizes hope, resiliency, and recovery, and is grounded in principles of cultural humility, professional integrity, and a commitment to ongoing self-reflection and personal growth for both clients and staff. The FSP Mental Health Therapist provides a comprehensive range of trauma-informed clinical services. These include diagnostic assessments, individualized treatment planning, therapy, care coordination, psychosocial rehabilitation, co-occurring disorder treatment, medication support, social and daily living skills development, supported housing and employment services, and linkage to educational and 24/7 crisis support resources. FSP operates with a “whatever it takes” philosophy. Therapists will be based at the San Luis Obispo TMHA office but are expected to meet with clients throughout the county in diverse, client-centered settings such as homes, parks, libraries, coffee shops, and community agencies. Under the direction of the FSP Clinical Team Leader, the Mental Health Therapist provides clinical oversight, consultation, and expertise to the multidisciplinary team. They play a key role in integrating observations from all team members into individualized treatment plans and ensuring high-quality, holistic care. HOURS/ SALARY: Full-time, non-exempt position. 40 hours per week. Anticipated hiring range is $33.50-$35.50. Includes a generous individual benefits package that includes health, dental, vision, life, 403b retirement (with up to a 5% employer match) paid vacation/holiday time, paid sick time and a variety of helpful employee perks as well. (*Full Salary Schedule $33.50-$49.00 per hour). Employee Perks/ Work Culture: A few of our helpful employee benefits include membership discounts to various local fitness centers. We offer years of service gift cards to businesses of your choice. We offer gift cards for walking, biking, or carpooling to work as well as 20% discount for shopping at our Growing Grounds Downtown Store/Nursey/ Farm. We host two employee appreciation events for employees and their families yearly. We practice Trauma Informed Care Principles, Guidelines for Collaborative Conversations, and encourage the use of pronouns. We mindfully promote equality, respect and diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all the fascinating characteristics that make us different! TMHA is also a pet friendly workplace (upon approval)! Mission Statement: Transitions Mental Health Association is a nonprofit organization dedicated to eliminating stigma and promoting recovery and wellness for people with mental illness through work, housing, community and family support services. Organization Description: Transitions - Mental Health Association is a leading non-profit agency committed to providing comprehensive mental health services and support to individuals and families by inspiring hope, growth, recovery and wellness in our communities. TMHA has decades of experience with teams of compassionate staff. TMHA is a driving force in improving mental health and wellness in our communities and a supportive and inclusive work environment that values diversity and individual contributions. Responsibilities and Duties: 1. Provide a wellness and recovery approach to service delivery for all clients. Foster and maintain a collaborative team approach with the FSP team members. Model a client centered approach to service delivery, bringing a “whatever it takes” approach to meeting the needs of clients in all aspects of their treatment (ie: “doing alongside” clients, recreational/art/music therapy, attending wellness groups with clients). 2. Provide and participate in trainings on best practices and evidenced based approaches to service delivery including: Assertive Community Treatment, integrated treatment of co-occurring disorders, Dialectic Behavior Therapy, Eye Movement Desensitization and Reprocessing, Motivational Interviewing, Seeking Safety, Trauma Informed Care (trainings provided, as needed, and approved by FSP Clinical Team Leader). 3. Medi-Cal billing provides a critical portion of funding for this program. You are expected to reach documentation and billing goals as set by Team Leader and Director. 4. All direct service staff are expected to spend 50% of their work time in direct service and support of clients, unless otherwise assigned by your supervisor. 5. Work with and train team members, clients and family members on mental health services and/or drug or alcohol abuse prevention strategies as part of developing a holistic wellness and recovery plan for the clients. 6. Participate in daily case review and coordination meetings with teammates. Assess and interview potential clients to determine if requirements for admission into FSP Program services are met, or if referral elsewhere is most appropriate. Collaborate with County Behavioral Health on assessments and referrals for admission into FSP services and stepping down of services back to the County BH Clinic. 7. Provide therapy, education and rehabilitation services for individuals, couples, or members of a family. Assist clients in achieving productive social adjustments reducing the impact of disabling disorders, and facilitate the achievement of family, vocational, recreational, legal and interpersonal goals. 8. Document clinical activity in a timely manner, meeting program outcomes, in an electronic medical records system, presenting diagnostic and interview findings, clinical evaluations, and recommendations as a member of an interdisciplinary team; function as the SAI (Single Accountable Individual) for client caseload. Must document and provide at least one contact with each client per week. 9. Provide crisis intervention in the field and in the office for individuals experiencing acute episodes; evaluate clients and arrange for voluntary or involuntary admission to facilities for observation and treatment. Become trained and designated to conducting evaluations and writing of applications for 5150 holds (training provided). 10. Confer with and advise clients' families to promote their understanding of and cooperation in treatment and rehabilitation programs. 11. Employees in this position are required to participate in a rotating on-call schedule as part of their regular job duties. This includes providing client support services during weekday after-hours and all weekend hours, in accordance with our program's contractual obligations. Flexibility and reliability are essential. Employees must respond, sometimes in person, in accordance with our on-call policy. 12. When necessary, perform the duties of a case manager by coordinating services for a caseload of 15-20 clients to assure continuity of care and assure that clients receive appropriate types of service. 13. Provide transportation to clients as determined by the daily schedule and the needs of the client, in agency vehicle or own automobile (reimbursed for mileage). 14. Promote, encourage and maintain trauma-informed practices in all services and activities. Practice and promote, both individually and in team meetings, TMHA's Collaborative Communication Guidelines in order to facilitate clear, empathetic and person-centered communication. 15. Cooperate and work with other agencies and practitioners. 16. Educate clients, and their families regarding their diagnosis, prognosis, treatment, and the rehabilitation process. 17. Assist clients to obtain stable housing, physical health care, benefits and entitlements, and to learn basic living skills. 18. Participate in ongoing quality assurance and program evaluations. 19. Assist with interviewing, hiring, and training of new staff, as needed. 20. All other duties as assigned by the FSP Clinical Team Leader and Clinical Director. Job Environment: 1. Daily and frequent documentation of client services on the computer. 2. Services may be delivered to clients during a Monday through Sunday workweek; schedules will be developed in collaboration with all teammates and management staff to ensure maximum support for clients. 3. Moderate, physical activity and frequent driving that will include the transportation of TMHA clients; may include moving or lifting up to 50 lbs. 4. Involves moderate risks that require safety precautions and the risk of exposure to potentially intense situations. 5. Position involves working within the residential environments. 6. Possible intense situations related to confrontational or oppositional adults. Requirements Minimum Requirements: 1. Possession of a valid license as a Clinical Social Worker (LCSW), Professional Clinical Counselor (LPCC) or Marriage and Family Therapist (LMFT); a registered associate progressing toward licensure. 2. Working knowledge of: assessment, diagnosis, prognosis, counseling, and psychotherapeutic treatment of marriage, family, and child relationship dysfunctions; methods of developing and implementing a treatment plan; human service delivery system; current trends in the field of mental health; and laws and regulations applicable to mental health. 3. Ability to: perform effective counseling and psychotherapy with individuals, families, and groups; develop and maintain cooperative relationships with clients' families, members of other professional disciplines, social service agencies, and co-workers; relate professionally with persons with serious mental disorders; identify and utilize community resources; prepare and present clear and concise oral and written reports. 4. Must have experience working with persons with severe and persistent mental illness, co-occurring disorders, personality disorders/complex trauma and be comfortable treating those with acute and complex presentations/histories (multiple hospitalizations for mental health issues, forensic backgrounds). 5. Must have experience working with (professionally or personally) persons who are chronically homeless, homeless, or at risk of becoming homeless. 6. Must participate in the on call rotation schedule to provide services to clients after hours and on weekends. 7. Must have a strong commitment to the right and ability of each person with a severe and persistent mental illness to live in a safe living environment, develop a meaningful role in the community, and have access to competent and continuous supports and services. 8. Must have a strong commitment in clients' rights to self-govern and create their own choices and goals. 9. Strong interpersonal skills, collaborative work style and strong oral/written and communication skills. 10. Well defined organizational and time management skills. 11. Ability to work independently and flexibly. 12. Ability to handle intense situations, display good judgment and decision-making skills, and remain calm and clearheaded under pressure. 13. Able to work effectively with a variety of people and personality types regardless of age, ethnicity, race, religion, sexual orientation, gender identity/expression or socio-economic level. 14. Ability to possess and maintain good physical and mental health. 15. Ability to work well within a team and maintain a professional, respectful attitude in the workplace. 16. Ability to be willing to work with supervisor oversight and direction. 17. Attendance is an essential function of this job that requires face-to-face interaction with clients and/or other employees. 18. Ability to mindfully promote equality and respect diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all of the other fascinating characteristics that make us different. 19. Demonstrate the ability to successfully deliver culturally responsive services. 20. Knowledge of the various dimensions of diversity, including mental health, gender, race and ethnicity. 21. Must use reasonable precautions in the performance of one's duties and adhere to all applicable safety rules and practices while acting in such a manner as to assure at all times, maximum safety to one's self, fellow employees, clients, and other persons contacted through TMHA business. 22. Conditions of employment include: • Must be at least 18 years of age; possess a valid CA Driver's License, at least 2 years driving experience and DMV driving record that meets TMHA's current vehicle insurance requirements. May be required to utilize reliable personal vehicle and auto insurance. • Must comply with a TB assessment (possibly a TB test if needed to confirm a negative tuberculosis result) and receipt of a criminal record clearance through fingerprinting. • Must be able to successfully complete First Aid and CPR training. Physical Demands: 1. Seeing 2. Hearing 3. Speaking 4. Stooping/Bending 5. Moving around office 6. Moving between offices/clients 7. Driving 8. Climbing 9. Lifting/carrying heavy items 10. Computer use 11. Pushing/pulling/dragging items 12. Standing for long periods 13. Working outside 14. Using hands/fingers Salary Description $33.50-$35.50 (Full Salary $33.50-$49.00)

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Job Title: Store Manager Food & Beverage Primary Purpose: Responsible for managing daily operations, including staff management, inventory control, financial performance and ensuring that all customer service standards are met. The successful individual will leverage their proficiency in: Leadership Presence/Steward of Talent: * Recruit, train and mentor coffee shop staff to maintain company standards and promote a positive environment * Provide ongoing coaching and development to ensure high performance and engagement, conduct regular performance reviews and address any areas requiring improvement * Review store environment and key business indicators within store to identify problems, concerns, and opportunities for improvement * Foster a culture of teamwork, customer focus, and continuous improvement for coffee shop * Work closely with shop team to develop strong working relationships to drive employee and customer experience * Promote store events, seasonal promotions or new products to attract customers * Engage with local community events or partnerships to increase brand visibility and foot traffic Drive for Results: * Monitor daily, weekly, and monthly sales to ensure the shop meets revenue targets * Control expenses and manage the store's budget effectively, including labor and supply costs * Track cash flow, handle bank deposits and ensure accurate financial reports * Implement strategies to drive sales * Ensure efficient store operations, including opening and closing procedures, cleaning and light maintenance * Implement and maintain health, safety and food sanitation standards * Troubleshoot and resolve any operational issues such as equipment malfunctions or supply shortages Operational Excellence * Oversee coffee and food preparation to ensure high-quality standards are consistently met * Monitor adherence to recipe and preparation guidelines to maintain consistency * Implement customer feedback to improve quality, service and experience * Ensure that shop complies with all local, state and federal food safety regulations * Implement safety protocols to prevent accidents and ensure a safe work environment * Conduct regular training on safety and sanitation practices for staff * Maintain accurate records of sales, inventory, payroll and other relevant data * Prepare regular reports on sales performance, labor costs and inventory * Report any incidents, safety issues, or employee related matters to upper management as required Customer Experience * Ensure shop consistently delivers exceptional customer service in alignment with the company's values and standards * Address and resolve customer complaints or issues at a store level, ensuring customer satisfaction * Promote the company's brand and values within the community to enhance the customer experience and build loyalty Skills & Abilities Required: * Minimum of 3 years' experience in retail or food and beverage management role * Willingness to work flexible hours including weekends and holidays as needed * Comfortable using POS systems and scheduling software * Understanding of budgeting, sales tracking and inventory management * Demonstrated commitment to exceptional customer service * Strong leadership, communication and organizational skills * Proven leadership and organizational skills * Excellent verbal and written communication skills * Strong work ethic; ability to problem solve. * Physical requirements of standing for extended periods and processing shipment up to 30lbs Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup BASE PAY RANGE $75,000.00 TO $85,000.00 Annually * Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations. General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.