JOB TITLE: Transportation Broker
PROGRAM: Expedited Trucking / Priority Transportation Services
EXEMPT/NON-EXEMPT: Exempt
SUPERVISED BY: Operations Manager
COMPENSATION: $14.00 - $35.00 per hour payable biweekly commensurate on experience.
WORK SCHEDULE: Monday – Friday from 8:00 AM to 5:00 PM.
ANTICIPATED TRAVEL: 15% of the time. There is no additional compensation for travel.
SUMMARY OF POSITION RESPONSIBILITIES: The Inside Sales Representative is responsible for selling Expedited Trucking freight transportation services through the achievement of opportunity-based sales quotas. The inside sales representative will reach business targets through telephone sales and communication skills. This individual will also grow logistics sales for Expedited by following up on sales leads, dormant customers, prospect lists, and ongoing rapport with existing and potential customers.
Responsibilities and Competencies
- WARM leads, follow up call to prospects
- Upsell Current Customers additional services
- Cold-Call prospects generated by external lead sources
- Overcome objections of prospective customers.
- Emphasize Expedited service features, advantages, and benefits to customers & prospects.
- Generate and organize sales leads. Provide status reports as requested
- Enter new customer data and update changes to existing accounts in the sales database using Salesforce.
- Maintain daily customer relationships to assigned accounts, acting as primary contact and re-directing to other departments as needed
- Perform other duties as assigned.
Skills
- Meet and exceed daily/weekly/monthly sales goals
- Excellent negotiation, communication, problem-solving, and networking skills
- Demonstrated ability to convert prospects and maintain established sales quotas.
- Excellent verbal and written communication skills.
- Experience with Salesforce or similar customer relationship management software.
- Solid experience in lead qualification, pre-call planning, call control, account development, and time management.
- Self -motivated and a strong work ethic.
LEVEL OF EDUCATION/TRAINING/QUALIFICATIONS:
- Associates degree or related work/military experience.
- 2+ years of direct work experience in inside sales
- Experience in the transportation/logistics industry strongly preferred
REQUIRED CERTIFICATION/LICENSE:
- It is preferred that the candidate possess a transportation broker certification or sales certification
PHYSICAL DEMANDS: Regularly walk, stand or stoop; occasionally lift, carry, push, pull or otherwise move objects weighing up to 25 pounds; and regularly drives a motor vehicle.
WORKING CONDITIONS: Work is performed in an office or in the community; Work exposes incumbent to contagious or infectious diseases; Work may expose incumbent to dangerous and volatile situations; which could result in bodily injury.
DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made.
STAFF ACCEPTANCE AND ACKNOWLEDGEMENT:
I have read and understand the duties / physical requirements indicated in this contracted job description and acknowledge that I am able to perform these duties with or without reasonable accommodation. I understand that failure to adhere to these responsibilities could be grounds for disciplinary action up to and including termination of service contract.