Transportation broker job description

Job DescriptionSalary: $14.00 - $25.00 per hour commensurate on experience and abilities

JOB TITLE: Transportation Broker

PROGRAM: Expedited Trucking / Priority Transportation Services

EXEMPT/NON-EXEMPT: Exempt

SUPERVISED BY: Operations Manager

COMPENSATION: $14.00 - $35.00 per hour payable biweekly commensurate on experience.

WORK SCHEDULE: Monday – Friday from 8:00 AM to 5:00 PM.

ANTICIPATED TRAVEL: 15% of the time. There is no additional compensation for travel.

SUMMARY OF POSITION RESPONSIBILITIES: The Inside Sales Representative is responsible for selling Expedited Trucking freight transportation services through the achievement of opportunity-based sales quotas. The inside sales representative will reach business targets through telephone sales and communication skills. This individual will also grow logistics sales for Expedited by following up on sales leads, dormant customers, prospect lists, and ongoing rapport with existing and potential customers.

Responsibilities and Competencies

• WARM leads, follow up call to prospects
• Upsell Current Customers additional services
• Cold-Call prospects generated by external lead sources
• Overcome objections of prospective customers.
• Emphasize Expedited service features, advantages, and benefits to customers & prospects.
• Generate and organize sales leads. Provide status reports as requested
• Enter new customer data and update changes to existing accounts in the sales database using Salesforce.
• Maintain daily customer relationships to assigned accounts, acting as primary contact and re-directing to other departments as needed
• Perform other duties as assigned.

Skills

• Meet and exceed daily/weekly/monthly sales goals
• Excellent negotiation, communication, problem-solving, and networking skills
• Demonstrated ability to convert prospects and maintain established sales quotas.
• Excellent verbal and written communication skills.
• Experience with Salesforce or similar customer relationship management software.
• Solid experience in lead qualification, pre-call planning, call control, account development, and time management.
• Self -motivated and a strong work ethic.

LEVEL OF EDUCATION/TRAINING/QUALIFICATIONS:

• Associates degree or related work/military experience.
• 2+ years of direct work experience in inside sales
• Experience in the transportation/logistics industry strongly preferred

REQUIRED CERTIFICATION/LICENSE:

• It is preferred that the candidate possess a transportation broker certification or sales certification

PHYSICAL DEMANDS: Regularly walk, stand or stoop; occasionally lift, carry, push, pull or otherwise move objects weighing up to 25 pounds; and regularly drives a motor vehicle.

WORKING CONDITIONS: Work is performed in an office or in the community; Work exposes incumbent to contagious or infectious diseases; Work may expose incumbent to dangerous and volatile situations; which could result in bodily injury.

DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made.

STAFF ACCEPTANCE AND ACKNOWLEDGEMENT:

I have read and understand the duties / physical requirements indicated in this contracted job description and acknowledge that I am able to perform these duties with or without reasonable accommodation. I understand that failure to adhere to these responsibilities could be grounds for disciplinary action up to and including termination of service contract.

With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 37 offices throughout the country and continue to grow!

We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why, one half of our employees have been with ALC for over 10 years!

Why we’re Awesome!!

• Inclusive company culture

• Training and Development

• Competitive Compensation

• Unparalleled Benefits & Wellness (we mean really good)!

• 401k with a generous match

• Career Growth Opportunities

• Transfer Opportunities

• Share in Company ownership

• Employee Recognition program

We are looking for Transportation Brokers to join our team! Transportation Brokers assist in managing incoming and outgoing shipping logistics for cargo transportation carriers and shipping companies. The ideal candidate would be responsible for performing daily "check calls" on loads in transit, handling customer related issues and inquiries, and originating the necessary documentation for freight bills. If this is you, or you like a challenge– let’s talk.

You will

• Contact new customers

• Freight Brokerage and booking loads

• Be responsible for customer acquisitions

• Develop and increase profitable volume with existing and newly acquired shippers

• Build relationships with developing accounts

• Use strong relationships to understand customer’s business, better qualifying them to identify and

• solve the customer’s problems

• Contact and build relationships with carriers

• Increase capacity for specific projects and lanes

• Gain up-to-date personal knowledge of market freight rates in order to determine a “fair” price to pay trucks and charge shippers

• Offer rates established by Senior Transportation Brokers and management

• Negotiate as market demands

• Recommend solutions for customers to Senior Transportation Brokers and/or management

• Increase the overall capacity for the office and company

• Deliver exceptional customer service

• Uphold the company standard following the company principles of Customer, Company, Office

Skills and Experience

• College degree highly desired or equivalent experience

• Self-motivated, enthusiastic team player who excels in a fast-paced environment

• Minimum of 3 year's experience in Freight Brokerage/customer service

• Excellent and effective communication skills

• Strong customer service orientation and excellent work ethic

• Ability to quickly process information and make decisions

• Effective negotiation and problem-solving skills, and ability to handle conflict

• Excellent time-management skills with the ability to multi-task

• Highly organized and detail-oriented

• Ability to work well under pressure in a fast-paced environment

Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity.

Risk Placement Services, Inc. is one of the nation's largest specialty wholesale insurance brokerage firms. We work with top-rated carriers to design robust coverage for our clients. Our employees are fueled by a culture built around teamwork, creativity and responsiveness.
**Essential Duties and Responsibilities:**

+ Call on, develop and grow new and existing agency partnerships.

+ Trasnportation experience.

+ Start and grow a book of business by soliciting submissions, underwriting and placing business with partner carriers.

+ Meet yearly production goals.

+ Works with multiple carriers and underwrite property and casualty insurance based of carrier guidelines and maintains a profitable book of business. .

+ Stay up to date on changing legal and business environment that has effects on underwriting decisions.

+ Wors under general supervision.

+ May be assigned a team where the candidate will lead, train, assign and check the work of team mates.

Ideal Candidate will be

+ Sales oriented

+ Able to work in a high pace environment

+ Team player

+ Self-starter, and works with limited guidance.

+ Able to prioritize and organize daily requirements.

+ Adaptable to change and new ideas

Additional Considerations:

+ 3 or more year's related professional experience required.

+ Working knowledge of Microsoft Windows applications and Microsoft Office.

+ AZ P&C license or willing to get one within first 90 days of employment.

Work Traits:

+ Willing to work with limited guidance.

+ Willing to work in a high paced environment.

+ Willing to travel 30%.

+ Team player

Required:

+ Bachelor's degree and 5 or more years related professional experience required.

+ Working knowledge of Microsoft Windows applications and Microsoft Office.

Work Traits:

+ Assignments are broad in nature and usually require originality and ingenuity.

U.S. Eligibility Requirements:

+ Submit an application and resume/CV online to be considered.

+ 18 years of age or older.

+ Willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation.

+ Unrestricted work authorization to work in the U.S. For U.S. employment opportunities, Risk Placement Services, Inc. hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H, or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. RPS will require proof of work authorization.

+ Willing to execute RPS' Employee Agreement or Confidentiality and Non-Disclosure Agreement which requires, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure.

RPS offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more.

\#LI-JD1

_Risk Placement Services believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity / expression, actual or perceived sexual orientation, or any other protected characteristic. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Risk Placement Services will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business._

_\#LI-JD1_

**Job:** _Sales/Production_

**Organization:** _RPS Binding_

**Title:** _RPS Transportation Underwriter/Broker_

**Location:** _Arizona-Scottsdale_