What does a transportation clerk do?
As a Transportation Clerk, your job is to assess the contents of freight goods and their associated documents. You will be required to check the consignment and the designation details of all containers, passengers, and articles. It is also the responsibility of the Transport Clerk to make bookings for transportation and make freight and other arrangements. You may be required to be in charge of identifying the right routes, transportation means, and developing the right schedule.
Transportation clerk responsibilities
Here are examples of responsibilities from real transportation clerk resumes:
- Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
- Apply knowledge of AS400, WMS, and RF systems in maintaining customer orders.
- Process BOL's for inbound and outbound loads.
- Scan and index BOL's into system for Canadian stores.
- Create transportation charges for any new pickups and set them up in the AS400.
- Process daily export shipments via parcel, LTL, and air freight to freight forwarders and direct to overseas customers.
- Verify accuracy of transportation information record in AS400 system.
- Maintain confidentiality, security and integrity of all patients and organizational data.
- Transfer and transport patients safely and accurately within the hospital in a timely matter.
- Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.
- Prepare NAFTA certificates for customers.
- Arrange pick up of freight with freight forwarders and track shipments for customers.
- Load orders onto trucks for shipment to Kroger stores.
Transportation clerk skills and personality traits
We calculated that 25% of Transportation Clerks are proficient in Data Entry, Patients, and Phone Calls. They’re also known for soft skills such as Integrity, Interpersonal skills, and Organizational skills.
We break down the percentage of Transportation Clerks that have these skills listed on their resume here:
- Data Entry, 25%
Perform clerical and data entry duties using Oracle/Report Manager Database.
- Patients, 10%
Transferred and transported patients safely and accurately within the hospital in a timely matter.
- Phone Calls, 6%
Answer emails and phone calls to communicate needs and availability with account managers/customers.
- Driver Logs, 5%
Maintained driver log audits 9.
- CDL, 5%
Record new employees according to DOT standards keep all CDL drivers current with license and medical certification for all 7 States.
- Computer System, 5%
Entered credits into computer system to properly correct all alterations to the original delivery invoices.
"data entry," "patients," and "phone calls" are among the most common skills that transportation clerks use at work. You can find even more transportation clerk responsibilities below, including:
Integrity. The most essential soft skill for a transportation clerk to carry out their responsibilities is integrity. This skill is important for the role because "information clerks, particularly human resources assistants, have access to confidential information." Additionally, a transportation clerk resume shows how their duties depend on integrity: "maintain the integrity of student financial aid files - track information received, input on computer system and accurately file documentations. "
Interpersonal skills. Many transportation clerk duties rely on interpersonal skills. "information clerks who work with the public and customers must understand and communicate information effectively to establish positive relationships.," so a transportation clerk will need this skill often in their role. This resume example is just one of many ways transportation clerk responsibilities rely on interpersonal skills: "utilized interpersonal communication skills to assist customers and resolve customer complaints. "
Organizational skills. This is an important skill for transportation clerks to perform their duties. For an example of how transportation clerk responsibilities depend on this skill, consider that "information clerks must be able to retrieve files and other important information quickly and efficiently." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a transportation clerk: "assisted office staff with various duties including filing, organizational work, data entry, business correspondence, and general office support".
Communication skills. transportation clerk responsibilities often require "communication skills." The duties that rely on this skill are shown by the fact that "information clerks must be able to explain policies and procedures clearly to customers and the public." This resume example shows what transportation clerks do with communication skills on a typical day: "perform data entry in pre-designed excel spreadsheets, posses communication skills to check in drivers, contractors, and vistors. "
The three companies that hire the most transportation clerks are:
- Sysco37 transportation clerks jobs
- US Foods12 transportation clerks jobs
- Fresenius Medical Care North America Holdings Limited Partnership7 transportation clerks jobs
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Compare different transportation clerks
Transportation clerk vs. Passenger service agent
Passenger service agents are professionals who work inside airport terminals to provide assistance and related customer services to the airlines they serve. These agents are required to issue airline tickets for clients while checking if their requested dates of flights are available and then prepare their itineraries accordingly. They must assist passengers with airport check-ins and examine their ticket, passport, and other identifying documents. Passenger service agents must also answer inquiries from passengers as well as handle complaints.
There are some key differences in the responsibilities of each position. For example, transportation clerk responsibilities require skills like "data entry," "patients," "phone calls," and "driver logs." Meanwhile a typical passenger service agent has skills in areas such as "reservations," "reservation system," "passenger service," and "excellent interpersonal." This difference in skills reveals the differences in what each career does.
Passenger service agents earn the highest salaries when working in the transportation industry, with an average yearly salary of $28,828. On the other hand, transportation clerks are paid more in the transportation industry with an average salary of $29,926.The education levels that passenger service agents earn slightly differ from transportation clerks. In particular, passenger service agents are 0.1% more likely to graduate with a Master's Degree than a transportation clerk. Additionally, they're 0.2% more likely to earn a Doctoral Degree.Transportation clerk vs. Ticket agent
Ticket agents are responsible for making and confirming travel arrangements for passengers. They are employed by railroads, airlines, bus companies, and cruise lines. Their day-to-day duties typically include selling tickets in terminals, planning routes using computers and manuals, and calculating ticket costs. In addition, they are responsible for answering customer inquiries and determining seating availability. Other duties may include directing passengers to assigned places for boarding, announcing arrivals and departures, and checking the baggage of passengers.
In addition to the difference in salary, there are some other key differences worth noting. For example, transportation clerk responsibilities are more likely to require skills like "data entry," "patients," "phone calls," and "driver logs." Meanwhile, a ticket agent has duties that require skills in areas such as "reservations," "cash handling," "ticket sales," and "direct passengers." These differences highlight just how different the day-to-day in each role looks.
Ticket agents earn a higher average salary than transportation clerks. But ticket agents earn the highest pay in the hospitality industry, with an average salary of $29,602. Additionally, transportation clerks earn the highest salaries in the transportation with average pay of $29,926 annually.In general, ticket agents achieve similar levels of education than transportation clerks. They're 0.4% less likely to obtain a Master's Degree while being 0.2% more likely to earn a Doctoral Degree.Transportation clerk vs. Ramp agent
A ramp agent is an individual responsible for the loading and unloading of aircraft baggage, which includes mail and cargo, from the aircraft to the airport. He/She drives and operates ground equipment such as cargo carts and belt loaders while maintaining safe working conditions for himself and others. Other than loading and unloading baggage, a ramp agent guides planes to and from their gates and performs other airplane servicing duties. A ramp agent should be able to work in extreme conditions and pass a physical agility test.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from transportation clerk resumes include skills like "data entry," "patients," "phone calls," and "driver logs," whereas a ramp agent is more likely to list skills in "safety procedures," "loaders," "service aircraft," and "belt loaders. "
Ramp agents typically earn similar educational levels compared to transportation clerks. Specifically, they're 1.3% less likely to graduate with a Master's Degree, and 0.0% less likely to earn a Doctoral Degree.Transportation clerk vs. Ramp service agent
Radiology assistants help with administering tests and checking results. There are many important tasks that await those who sign on, such as protecting patients from the dangers of unnecessary exposure to radiation, the keeping of detailed medical records, properly positioning patients and equipment for procedures, and making decisions as to whether more radiology images will need to be taken.
Types of transportation clerk
Updated January 8, 2025
