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Transportation coordinator skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Warren Beeler,

Stuart Greenfield Ph.D.

Transportation coordinator example skills

Below we've compiled a list of the most critical transportation coordinator skills. We ranked the top skills for transportation coordinators based on the percentage of resumes they appeared on. For example, 28.6% of transportation coordinator resumes contained customer service as a skill. Continue reading to find out what skills a transportation coordinator needs to be successful in the workplace.

15 transportation coordinator skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how transportation coordinators use customer service:

Serve as department liaison for transportation concerns supporting internal and external customers to include sales, customer service and distribution operations.
Collaborated with customer service representatives and distribution managers on a daily basis to ensure customer service levels were achieved.

2. Patients

Here's how transportation coordinators use patients:

Verified insurance benefits/Medicaid eligibility on referred patients.
Reviewed patients charts to determine the appropriate type of ambulance transport while ensuring the medical necessity to meet health insurance/Medicare qualifications.

3. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how transportation coordinators use data entry:

Provided education and support to transition all customer locations manual data entry to an automated system.
Monitored data entry system to ensure proper receipt of material and inventory.

4. CDL

Here's how transportation coordinators use cdl:

Provide operations management and support to CDL drivers and transportation team for day to day operation of a public transit.
Supervised a fleet of 100+ CDL Drivers in one of the largest food service chain distributors within the United States.

5. Safety Rules

Principles or regulations that ensure the protection of people, objects, or the environment are called safety rules. These rules can be governing actions, devices, or procedures that help in minimizing the risks of loss, injury, or damage.

Here's how transportation coordinators use safety rules:

Ensured compliance with all Federal and State safety rules and regulations dealing with the transportation of cargo and personnel.
Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, and regulations.

6. Medical Appointments

A medical appointment is a scheduled / specific day and time for a person to be examined or treated by a physician, nurse, or other licensed healthcare professional. The aim of the medical appointment is for the physician to be able to identify health problems or illnesses at an early stage.

Here's how transportation coordinators use medical appointments:

Coordinated all transportation and escort services for residents necessary for outside medical appointments, validating payment sources for transportation.
Assisted members of SELECT schedule transportation to medical appointments, faxed transportation schedules and confirmed their arrival with transportation providers

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7. TMS

A transport management system is a platform in logistics operations that utilizes technology to offer businesses support in planning, both incoming and outgoing movements of goods optimization, execution, accurate documentation, and making sure shipment remains compliant.

Here's how transportation coordinators use tms:

Operate Transportation Management System (TMS) to route shipments, track carrier performance and troubleshoot any issues in the field.
Performed detailed accounting functions, such as revenue and cost entry using oracle, TMS, and Peach Tree.

8. Transportation Services

Here's how transportation coordinators use transportation services:

Scheduled Transportation services for hospital/rehabilitation/outpatients.
Planned, directed, and coordinated the transportation operations within the organization or the activities of organizations that provided transportation services.

9. Coordinators

Here's how transportation coordinators use coordinators:

Communicated expectations of operations managers and logistics coordinators to night staff and ensured the tasks were successfully executed.
Communicate with other Transportation Coordinators any alteration to the line-haul structure affecting their region.

10. Logistical Support

Here's how transportation coordinators use logistical support:

Rendered top-notch services and performance to provide necessary coordination across all logistical support and materials needed for long-distance movements.
Developed and reviewed movement programs for logistical support in a Theater of Operations.

11. LTL

Less than truckload freight shipping also called LTL shipping is used for the transportation of goods or products that does not require a full truckload due to the smaller nature of the parcel. LTL shipments are usually arranged on pallets for smaller shipments and can range anywhere from 100 to 5,000 pounds.

Here's how transportation coordinators use ltl:

Managed all LTL, TL, and UPS freight claims for damaged or lost freight recouping approximately $10,000 for 2010.
Helped reduce the number of less-than-truckload (LTL) shipments in 2011 by 70% resulting in $65,500 savings.

12. PowerPoint

Here's how transportation coordinators use powerpoint:

Prepared PowerPoint presentations for meetings as needed.
Contract employee must have a working knowledge of computer operation skills using Microsoft Word, Excel, PowerPoint, and Access.

13. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how transportation coordinators use payroll:

Maintained company billing and implemented incentive pay during payroll processing.
Monitored/analyzed bus driver data to improve routing and payroll.

14. On-Time Delivery

On-Time Delivery, or OTD, is a metric that measures the rate at which finished goods and deliveries are completed on time. This rate is measured by the overall number of units shipped within a specified time frame agreed upon by the consumer and supplier. On-Time Delivery allows suppliers' compliance with delivery deadlines, and hence their consistency, to be assessed using a continuous and collaborative development approach.

Here's how transportation coordinators use on-time delivery:

Utilized in-house scheduling software to execute optimal fleet usage while balancing customer needs, on-time delivery quotas, and customer satisfaction.
Tracked shipments to ensure on-time delivery and communicated order transit status to operations and plant managers.

15. Outbound Shipments

Here's how transportation coordinators use outbound shipments:

Direct and supervise the scheduling of inbound/outbound shipments to ensure most economical utilization of carriers based on service parameters.
Coordinated and scheduled transportation for outbound shipments.

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What skills help Transportation Coordinators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What transportation coordinator skills would you recommend for someone trying to advance their career?

Warren Beeler

Western Kentucky University

1. Communications or social skills, 2. a knowledge of logistics (tracking and traceability)

What soft skills should all transportation coordinators possess?

Stuart Greenfield Ph.D.

Professor, Austin Community College

Given the changing demographics that the country has experienced, the entire education continuum must change. According to the Brookings Institution, Brookings, the non-Hispanic White population in the under 18 cohort since 2000 has declined.

As you'll note from the occupations that are projected to increase the greatest, most require face-to-face contact, so that soft-skills will be necessary. I would also expect that critical thinking skills will be needed as more responsibility will be required of front-line workers.

Do you want to know more?

List of transportation coordinator skills to add to your resume

The most important skills for a transportation coordinator resume and required skills for a transportation coordinator to have include:

Customer Service
Patients
Data Entry
CDL
Safety Rules
Medical Appointments
TMS
Transportation Services
Coordinators
Logistical Support
LTL
PowerPoint
Payroll
On-Time Delivery
Outbound Shipments
Medicaid
Delivery Issues

Distribution Centers
Vehicle Maintenance
Customer Orders
Computer System
Hazardous Materials
KPI
Hazmat
Hippa
Computer Aided Dispatch
AS400
Transportation Operations
Transportation Issues
International Shipments
Medical Facilities
Freight Bills
Forwarders
Delivery Appointments

Delivery Schedules
Customer Complaints
Senior Care
Freight Rates
EDI
Freight Shipments
Medical Transportation
Inbound Calls
Outbound Calls
BOL
ETA
Customer Inquiries
Bus Route
Third-Party Logistics
Transportation Routes

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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