What does a transportation coordinator do?
A transportation coordinator is responsible for monitoring the timely deliveries of goods and services based on the shipment agreement. Transportation coordinators track the delivery logistics, assigning fast routes to drivers to avoid possible delays, and adhere to the deadline. They assist in loading and unloading merchandise from the distribution trucks, inspecting the items for defects and inconsistencies, and move the products in safe storage areas. A transportation coordinator may also operate warehouse tools and equipment, as well as perform data processing to update stock information on the software system and investigate delivery issues.
Transportation coordinator responsibilities
Here are examples of responsibilities from real transportation coordinator resumes:
- Manage inventory and maintain proper FDA and AATB storage requirements establish for allograft tissue.
- Enhance vendor and order management by leading training sessions on the standard procedures of managing freight within the TMS.
- Utilize TMS to actively manage on-time performance and automation objectives
- Manage accountability for operating costs, planning of rotation deployment and redeployment.
- Charge with managing contracts for non-emergency and emergency transportation of Medicaid and Medicare members.
- Coordinate freight between shippers and dispatchers to ensure on-time delivery and efficient transportation.
- Use SARSS, TC-AIMS and WPS daily to perform job tasks and duties.
- Prepare equipment for HAZMAT inspections.
- 19904Reconcile daily inventory in WPS.
- Receive and reconcile product into ERP.
- Utilize voice recognition system and RF scanners for picking orders.
- Burned RFID tags and update their information in the GTN network.
- Put away and pick product via RF scanner and pick path.
- Execute QC checklist in conformance with ISO standards referencing order entry procedures.
- Report weekly KPI measurements for on time delivery and cost per hundr weight.
Transportation coordinator skills and personality traits
We calculated that 29% of Transportation Coordinators are proficient in Customer Service, Patients, and Data Entry. They’re also known for soft skills such as Communication skills, Compassion, and Interpersonal skills.
We break down the percentage of Transportation Coordinators that have these skills listed on their resume here:
- Customer Service, 29%
Serve as department liaison for transportation concerns supporting internal and external customers to include sales, customer service and distribution operations.
- Patients, 14%
Verified insurance benefits/Medicaid eligibility on referred patients.
- Data Entry, 6%
Provided education and support to transition all customer locations manual data entry to an automated system.
- CDL, 5%
Provide operations management and support to CDL drivers and transportation team for day to day operation of a public transit.
- Safety Rules, 4%
Ensured compliance with all Federal and State safety rules and regulations dealing with the transportation of cargo and personnel.
- Medical Appointments, 4%
Coordinated all transportation and escort services for residents necessary for outside medical appointments, validating payment sources for transportation.
"customer service," "patients," and "data entry" are among the most common skills that transportation coordinators use at work. You can find even more transportation coordinator responsibilities below, including:
Communication skills. One of the key soft skills for a transportation coordinator to have is communication skills. You can see how this relates to what transportation coordinators do because "social and human service assistants talk with clients about the challenges in their lives and assist them in getting help." Additionally, a transportation coordinator resume shows how transportation coordinators use communication skills: "maintained effective communications between production and shipping departments, customer service and the warehouses. "
Compassion. Many transportation coordinator duties rely on compassion. "social and human service assistants often work with people who are in stressful and difficult situations," so a transportation coordinator will need this skill often in their role. This resume example is just one of many ways transportation coordinator responsibilities rely on compassion: "interact effectively and compassionately with patients, families, visitors and staff. "
Interpersonal skills. Another skill that relates to the job responsibilities of transportation coordinators is interpersonal skills. This skill is critical to many everyday transportation coordinator duties, as "social and human service assistants must make their clients feel comfortable discussing sensitive issues." This example from a resume shows how this skill is used: "coordinated medicaid trips among several different transportation companies and private drivers displayed and exemplified excellent communication and interpersonal skills"
Organizational skills. transportation coordinator responsibilities often require "organizational skills." The duties that rely on this skill are shown by the fact that "social and human service assistants must often complete lots of paperwork and work with many different clients." This resume example shows what transportation coordinators do with organizational skills on a typical day: "manage day-to-day business operations using customer service, effective communication and organizational skills. "
Problem-solving skills. A commonly-found skill in transportation coordinator job descriptions, "problem-solving skills" is essential to what transportation coordinators do. Transportation coordinator responsibilities rely on this skill because "social and human service assistants help clients find solutions to their problems." You can also see how transportation coordinator duties rely on problem-solving skills in this resume example: "gained resolution for logistical problems and ensured timely and adequate logistical support. "
Time-management skills. Lastly, "time-management skills" is an important element of what a transportation coordinator does. Transportation coordinator responsibilities require this skill because "social and human service assistants often work with many clients." This resume example highlights how transportation coordinator duties rely on this skill: "manage 3pl service providers' performance to ensure on time delivery of goods to the distribution centers. "
The three companies that hire the most transportation coordinators are:
- Life Care Solutions31 transportation coordinators jobs
- Life Care Centers of America27 transportation coordinators jobs
- KeHE22 transportation coordinators jobs
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Compare different transportation coordinators
Transportation coordinator vs. Shipping and receiving supervisor
A shipping and receiving supervisor streamlines the shipping process for a more efficient company. The supervisors oversee and maintain the supplies and inventory through product receipt, storage, and delivery. They supervise employees who confirm and record shipment receipt, prepare items for shipping, and load and unload purchases. Supervisors should be equipped with leadership, effective communication, conflict resolution, and time management skills. They are also expected to delegate and have confidence.
These skill sets are where the common ground ends though. The responsibilities of a transportation coordinator are more likely to require skills like "customer service," "patients," "data entry," and "cdl." On the other hand, a job as a shipping and receiving supervisor requires skills like "shipping receiving," "safety regulations," "safety procedures," and "logistics." As you can see, what employees do in each career varies considerably.
Shipping and receiving supervisors tend to make the most money working in the automotive industry, where they earn an average salary of $40,669. In contrast, transportation coordinators make the biggest average salary, $46,415, in the government industry.On average, shipping and receiving supervisors reach similar levels of education than transportation coordinators. Shipping and receiving supervisors are 3.2% less likely to earn a Master's Degree and 0.2% less likely to graduate with a Doctoral Degree.Transportation coordinator vs. Dispatch manager
Warehouse leads are responsible for supply chain management in distribution centers. Their duties and responsibilities include supervising employees and evaluating their performance, meeting safety regulations, and monitoring deliveries and shipments. They are the ones who interact with customers and clients to resolve any delivery issues that may arise. They also help with some administrative tasks such as order and invoice processing and maintenance. This role applies to those with excellent communication skills, leadership capabilities, and strong attention to detail.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that transportation coordinator responsibilities requires skills like "customer service," "patients," "data entry," and "medical appointments." But a dispatch manager might use other skills in their typical duties, such as, "dot," "gps," "customer satisfaction," and "disciplinary actions."
On average, dispatch managers earn a higher salary than transportation coordinators. Some industries support higher salaries in each profession. Interestingly enough, dispatch managers earn the most pay in the professional industry with an average salary of $59,844. Whereas transportation coordinators have higher pay in the government industry, with an average salary of $46,415.Average education levels between the two professions vary. Dispatch managers tend to reach similar levels of education than transportation coordinators. In fact, they're 2.1% less likely to graduate with a Master's Degree and 0.2% more likely to earn a Doctoral Degree.Transportation coordinator vs. Warehouse lead
A route manager determines strategic routes transport vehicles may take to every destination. A route manager's primary responsibility is to mark the shortest and fastest way to the customer's destination. The route manager also collects information from various road network sources and gets live updates of the current traffic situation in a given area. Through the route manager, transport vehicles become useful, productive, and efficient. The route manager also surveys existing routes and updates them whenever needed.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from transportation coordinator resumes include skills like "patients," "data entry," "cdl," and "medical appointments," whereas a warehouse lead is more likely to list skills in "ladders," "pallets," "rf," and "sales floor. "
Warehouse leads make a very good living in the manufacturing industry with an average annual salary of $41,833. On the other hand, transportation coordinators are paid the highest salary in the government industry, with average annual pay of $46,415.When it comes to education, warehouse leads tend to earn similar degree levels compared to transportation coordinators. In fact, they're 3.4% less likely to earn a Master's Degree, and 0.1% less likely to graduate with a Doctoral Degree.Transportation coordinator vs. Route manager
Types of transportation coordinator
Updated January 8, 2025
