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Become A Transportation Dispatcher

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Working As A Transportation Dispatcher

  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Interacting With Computers
  • Scheduling Work and Activities
  • Organizing, Planning, and Prioritizing Work
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • Repetitive

  • $42,865

    Average Salary

What Does A Transportation Dispatcher Do At Ricoh Americas Corporation

* Prints out bills of lading.
* Updates delivery system with shipping data.
* May pre-call customers
* Emails delivery notifications to Order Processing.
* Runs and closes out open order reports.
* Makes request for certificate of insurance.
* Creates routes and trip sheets for the Delivery Drivers
* Successfully navigates through Oracle and updates Oracle CC/DFF notes
* Ship confirms orders in Oracle on the day of delivery
* Emails the marketplaces with the following day's delivery schedule.
* Responsible for truck ETA's
* Places service calls as required
* Provides time frame authorizations
* Limited scope of authority when dealing with 3rd party carriers to set up end of miles stops
* Identifies customer's needs and determines appropriate action; refers calls to appropriate party
* Performs other duties as assigned

What Does A Transportation Dispatcher Do At Transdev

* The Transportation Dispatcher is a focused and responsible position.
* The main goal is to provide excellent customer service to our customers and drivers.
* The Transportation Dispatcher will serve as a liaison between our customers and drivers
* Deal directly with our customers/drivers either by telephone, electronically or face to face
* Respond promptly to inquiries
* Keep records of customer interactions and transactions
* Communicate and coordinate with internal departments
* Has intimate knowledge of our customers' needs
* Follow up on customer interactions
* Able to suggest improvements to the operations team
* Able to communicate clearly
* Able to adapt to changes at the last minute
* Able to perform weekly audits that pertain to our operations policies and procedures

What Does A Transportation Dispatcher Do At Westgate Resorts

* Prepare daily&weekly working schedules for all drivers.
* Coordinate days off, request days off, sick days, call-offs, etc
* Assign and schedule work to drivers to efficiently fulfill daily reservations/runsTrack and code the status of trips to ensure timely and accurate trip completionVerify and log vehicle assignments daily to ensure proper billing.
* Generate reports to the Accounting department periodically or when requested
* Maintain an accurate record of their assigned driving activities
* Assist drivers with directions, traffic conditions or any pertinent information
* Monitor reservations and relay information pleasantly to drivers and customers
* Monitor computer and track vehicles GPS maps
* Monitor automated dispatching of trips and trip status to ensure on-time pickups
* Maintain strict confidentiality regarding guests and their activities
* Answer multiple phone lines, take and input reservations, dispatch drivers, track transports, maintain driver rotations, track airline flights, clear transports, and have effective radio communication
* Assist Transportation Manager to develop Standard Operating Procedures (SOPs) for the department
* Assist Transportation Manager to keep track maintenance issues&schedules for all company owned/leased vehicles
* SUPERVISORY RESPONSIBILITIESAs needed to assist Transportation Manager

What Does A Transportation Dispatcher Do At Benore Logistic Systems, Inc.

* Dispatch, support and monitor assigned drivers and equipment to achieve consistent on time pick up and delivery with the Transportation Management System.
* Responsible for the efficient and timely entry of all driver and customer load related data.
* Communicates service short falls to the SCM Region Manager on duty.
* Works closely with drivers and assists the load planners to ensure that the customer needs are being met.
* Proficient in communicating through telematics the insure drivers and managed efficiently throughout the shift.
* Works with the SCM Regional Manager and Logistic Planners to ensure network driver capacity plans are met.
* Monitors driver route efficiency and HOS to ensure drivers stay in compliance with DOT guidelines a well as equipment usage, company polices and discipline of the same.
* Demonstrates proficiency in the use of Transportation Management Systems and logistics software.
* Supports in reporting all accidents and incidents regarding driver incidents or injuries and communicating equipment and driver safety concerns to the driver supervisor and safety departments.
* Maintain adept knowledge in the trucking industry on Department of Transportation (DOT) and C
* TPAT regulations.
* Be accountable for driver paperwork as it relates to the operations.
* Perform to operational standards for cost control, waste reduction, quality and safety to ensure on-time pick-ups and delivery

What Does A Transportation Dispatcher Do At Kelly Services

* 1. Release, interpret and track status route cards to ensure accurate movement of materials.
* Ensures proper request is placed for replacement material i.e. scrap, DMT and misc. issues
* Maintain hardware areas to include identifying shortages; fill hardware trays and distribute to manufacturing as needed.
* Responsible for tracking kits requested by departments to the schedule.
* Maintain kits per log; ensure request is placed within time limits.
* Process all unplanned demand orders within appropriate inventory system for picking of material and expedite to using department
* Provide customer support to mechanics within assigned department and cover other departments as needed
* Monitor / Work PCOs (Production Change Orders) to expedite changes to the manufacturing build schedule
* Operate material handling equipment and company vehicles as required.
* Responsible for assigned equipment
* Work with others as a team on dispatching functions.
* Complies with all company safety regulations.
* Additional Functions:1.
* Capable of working in an automated system
* Participate in Lean Manufacturing processes and capable of completing Lean training
* May be required to work overtime, various shifts, and weekend coverage as required by production schedule
* Performs other duties as required
* Other Requirements1.
* Q stamp and completion of math and reading assessment required for Savannah Manufacturing Materials organization.
* Excellent written and verbal communication skills
* On feet most of shift and must be able to lift up to 50lbs
* Requires ability to operate forklift and gas carts.
* Why Kelly®?At Kelly Services®, we work with the best.
* Our clients include 97 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward.
* If you only make one career connection today, connect with Kelly.
* About
* Kelly Services®
* As a workforce advocate for over 70 years, we are proud to have a role in managing employment opportunities for more than one million workers around the globe.
* We employ 550,000 of these individuals directly with the remaining workers engaged through our talent supply chain network of supplier partners.
* Revenue in 2015 was $5
* billion.
* Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.
* Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce.
* Equal Employment Opportunity is The Law.]]
* Category: Logistics/ Transportation

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Transportation Dispatcher Career Paths

Do you work as a Transportation Dispatcher?

Transportation Dispatcher Demographics

Gender

Female

56.2%

Male

42.3%

Unknown

1.5%
Ethnicity

White

60.9%

Hispanic or Latino

16.6%

Black or African American

12.5%

Asian

6.3%

Unknown

3.6%
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Foreign Languages Spoken

Spanish

75.0%

Carrier

10.0%

Greek

5.0%

French

5.0%

Polish

5.0%
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Transportation Dispatcher Education

Schools

University of Phoenix

23.0%

Saint Leo University

6.6%

University of Memphis

4.9%

Community College of the Air Force

4.9%

Georgia State University

4.9%

Colorado Technical University

4.9%

Capella University

4.9%

Northern Virginia Community College

4.9%

American InterContinental University

4.9%

Pima Community College

3.3%

University of Arkansas, Fayetteville

3.3%

Northwest-Shoals Community College - Muscle Shoals

3.3%

Ashworth College

3.3%

Owens Community College

3.3%

Hinds Community College

3.3%

Sinclair Community College

3.3%

Orange County Community College

3.3%

Ohio State University

3.3%

Temple College

3.3%

University of Wisconsin - Milwaukee

3.3%
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Majors

Business

29.8%

Criminal Justice

9.3%

Nursing

5.8%

Health Care Administration

5.8%

General Studies

4.7%

Information Technology

4.7%

Psychology

3.9%

Accounting

3.9%

Medical Technician

3.5%

Education

3.1%

Legal Support Services

3.1%

Liberal Arts

3.1%

Computer Science

2.7%

Communication

2.7%

Management

2.3%

English

2.3%

Graphic Design

2.3%

Medical Assisting Services

2.3%

Computer Information Systems

2.3%

Human Services

2.3%
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Degrees

Other

38.0%

Bachelors

28.0%

Associate

17.3%

Certificate

7.1%

Masters

6.3%

Diploma

2.2%

License

0.5%

Doctorate

0.5%
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Top Skills for A Transportation Dispatcher

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  1. Bus Drivers
  2. Effective Customer Service
  3. Safety
You can check out examples of real life uses of top skills on resumes here:
  • Communicated through two-way radio or cellular telephone with limousine and shuttle bus drivers to ensure constant status and location.
  • Established internal and external customer rapports to maintain effective customer service.
  • Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management.
  • Receive emergency breakdown notifications and relay information to chain of command for action.
  • Complete data entry requirements that include the pickup, departure and drop off times and mileages of the transportation drivers.

How Would You Rate Working As a Transportation Dispatcher?

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Top Transportation Dispatcher Employers

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Jobs From Top Transportation Dispatcher Employers

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