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Transportation dispatcher education requirements

Updated January 8, 2025
2 min read
Usually, transportation dispatchers don't need a college education. The most common degree for transportation dispatchers is high school diploma with 31% graduates, with only 30% transportation dispatcher graduates earning bachelor's degree. Transportation dispatchers who decided to graduate from college often finish University of Phoenix or University of Memphis. Some good skills to have in this position include customer service, patients and data entry.

Popular transportation dispatcher certifications include Commercial Driver License (CDL), Certified Phlebotomy Technician (CPT), or Emergency Medical Dispatcher Certification (EMD). To improve transportation dispatcher qualification and skills, we prepared some online courses to help in transportation dispatcher education paths.

What education do you need to become a transportation dispatcher?

What degree do you need to be a transportation dispatcher?

The most common degree for transportation dispatchers is high school diploma, with 31% of transportation dispatchers earning that degree. The second and third most common degree levels are bachelor's degree degree at 30% and bachelor's degree degree at 24%.
  • High School Diploma, 31%
  • Bachelor's, 30%
  • Associate, 24%
  • Diploma, 6%
  • Other Degrees, 9%

What should I major in to become a transportation dispatcher?

You should major in business to become a transportation dispatcher. 32% of transportation dispatchers major in business. Other common majors for a transportation dispatcher include criminal justice and general studies.

Best majors for transportation dispatchers

20 best online courses for transportation dispatchers

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1. Medical Emergencies: CPR, Toxicology, and Wilderness

coursera

In this course, you will develop the knowledge and skills to assess and stabilize certain types of patients for transport. By the end of this course, you will be able to: (1) Identify the signs and symptoms associated with a patient in shock, to describe the major categories of shock, to assess a patient with signs of shock and formulate a plan for treatment to stabilize the patient for transport, (2) Identify a patient in cardiac arrest and to describe the components of high performance CPR...

2. Trauma Emergencies and Care

coursera

Welcome to Trauma Emergencies and Care. In this course, you will learn about some of the mechanics and physics of trauma on the human body, and how this can cause injury. You will continue to expand your new vocabulary with medical terminology, and learn how to describe the different injuries you may see. You will also learn about the trauma system itself- and when it is important to transport patients to a trauma center. Then we will dive into specific injuries based on what part of the body...

3. Customer Service Mastery: Delight Every Customer

udemy
4.7
(18,204)

Master Customer Service using this practical customer care course...

4. Fundamentals of Logistics, Supply Chain & Customer Service

udemy
4.5
(3,822)

Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

5. Airline Operations: Flight Planning and Flight Dispatch

udemy
4.3
(702)

Airline Operations: Master the essentials of aviation - aircraft operational control and dispatch...

6. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

7. Customer Service, Customer Support, And Customer Experience

udemy
4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

8. [2023] Customer Service 2.0: Learn Digital Customer Service

udemy
4.5
(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

9. Customer Service Basics: Improve your Service now

udemy
4.5
(889)

The basic golden rules to kickstart your service...

10. The Customer: Build a Customer Service Strategy (BITE SIZE)

udemy
4.5
(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

11. Customer Service: 6 Keys To Exceptional Customer Service

udemy
4.6
(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

12. Supply Chain Fundamentals: Logistic & Transportation

udemy
4.5
(577)

Learn the Fundamentals of Logistic, Warehouse, Inbound, Picking, Packing, transportation and apply it to any ERP system...

13. Truck Dispatcher - Working with owner operators

udemy
4.6
(724)

Work and earn...

14. SAP Customer Service (CS/SM) - Service Management module

udemy
4.4
(960)

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

15. Customer Service

udemy
4.6
(11,267)

How to Approach New Customers and Maintain Existing Ones...

16. Customer Service: Keep 'em coming back!

udemy
4.5
(3,150)

How to give the best customer service in your industry and keep those customers raving about your business...

17. Customer Service Success: Take Your Skills to the Next Level

udemy
4.5
(2,276)

3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

18. SAP: Supply Chain Logistics & Transportation in S/4 HANA

udemy
4.4
(1,249)

Everything you need to know about SAP S/4 HANA Supply Chain Logistics and Transportation Management in one place...

19. Your Customer Service Toolbox: Best Practices for Beginners

udemy
4.5
(4,101)

Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...

20. Brilliant Customer Service: How to Impress your Customers!

udemy
4.7
(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

Average transportation dispatcher salary by education level

According to our data, transportation dispatchers with a Bachelor's degree earn the highest average salary, at $39,273 annually. Transportation dispatchers with a Associate degree earn an average annual salary of $38,893.
Transportation dispatcher education levelTransportation dispatcher salary
High School Diploma or Less$36,968
Bachelor's Degree$39,273
Some College/ Associate Degree$38,893

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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