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Transportation superintendent skills for your resume and career
7 transportation superintendent skills for your resume and career
1. OSHA
- Established procedures to ensure proper recording and accountability of vehicular and personal injury accident in accordance with OSHA and DOT regulations.
- Maintained working relationship with OSHA and EPA representative completing injury reports in addition to environmental spill reports.
2. Retail Store
- Direct a staff of 3 Supervisors and 2 Department Specialists to provide superb service to Shaw's/Star Market warehousing and retail stores.
3. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Facilitated communication with sales and purchasing departments to ensure customer service and expedite response times.
- Managed the Operating Department, supervised engineers, conductors, dispatchers, customer service agents and Manager of Operating Practices.
4. Collective Bargaining
- Administer Collective Bargaining Agreements as well as company rules, policies and procedures.
- Negotiated with collective bargaining unit, (Teamsters/UAW).
5. Disciplinary Actions
Disciplinary actions refer to a corrective measure taken against an employee for unsatisfactory behavior. Many work environments have a tiered system for disciplinary action, where the first warning is verbal and the second is written. Disciplinary action may be given after a weak performance review, a violation of company rules and policies, or a poor customer review.
- Monitored and evaluated employee performance, managed performance and disciplinary actions, and recommended termination of department employees when warranted.
- Supervised operational management and administrative duties for recruitment, training, performance evaluation, and development and disciplinary actions.
6. HR
HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.
- Co-Managed with HR regarding employee recruitment, disciplinary actions, employment verification and resignations.
- Administer HR policies including constructive discipline; develop and monitor individual action plans.
7. Logistics Improvements
- Developed and implemented logistics improvements including traffic management, material handling improvements for loading/unloading operations.
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List of transportation superintendent skills to add to your resume
The most important skills for a transportation superintendent resume and required skills for a transportation superintendent to have include:
- OSHA
- Retail Store
- Customer Service
- Collective Bargaining
- Disciplinary Actions
- HR
- Logistics Improvements
Updated January 8, 2025