What does a transporter do?
A transporter is responsible for sending patients to assigned healthcare facilities, ensuring their safety while on the road. Transporters assist with lifting or placing patients to beds and wheelchairs, strictly adhering to transport schedules and report possible delays immediately, delivering healthcare supplies and laboratory specimen securely, and responding to the patient's inquiries and requests. A transporter must always comply with the safety standards and procedures set by the health organization, as well as comprehensive knowledge of medical services.
Transporter responsibilities
Here are examples of responsibilities from real transporter resumes:
- Transport patients to test, procedures, and assemble and remove traction.
- Perform various support services as assigned including but not limit to running EKG's, vital signs and CPR.
- Transport patients in the city hospital from patients room to testing sites by way of bed, wheelchair, and stretchers.
- Used computer, gps, and other logs.
- Transport patients from the room to exray, cat scan, ultrasound, E.r, ex.
- Load and unload wheelchairs, walkers etc.
- Follow HIPAA guidelines to verify patient records before transporting.
- Maintain an excellent driving record as well as CDL licensing.
- Transport vehicles to and from auctions (after acquiring CDL )
- Utilize GPS to locate pick up and drop off locations.
- Carry luggage wheelchairs walkers and groceries as needed for elderly or infirm passengers.
- Transport patients to and from medical imaging, ER, ICU and other medical departments.
- Receive training in CPR certification, stroke awareness, basic first aid and medical terminology, among others.
- Transport equipment and patients while communicating suitably with patient to develop a relationship and ensure patient trust.
- Maintain detailed spreadsheets of patient information according to HIPAA regulations and provide courtesy transportation to patients /guests traveling between destinations.
Transporter skills and personality traits
We calculated that 28% of Transporters are proficient in Patients, Safety Policies, and Professional Behavior. They’re also known for soft skills such as Customer-service skills, Hand-eye coordination, and Initiative.
We break down the percentage of Transporters that have these skills listed on their resume here:
- Patients, 28%
Transported equipment and patients while communicating suitably with patient to develop a relationship and ensure patient trust.
- Safety Policies, 14%
Followed company safety policies and procedures, worked with minimum supervision.
- Professional Behavior, 11%
Transported vehicles safely within the airport to various service areas Maintained courteous and professional behavior and appearance Provided outstanding customer service
- Customer Service, 5%
Transported residents to and from physician follow ups/ hospital follow ups* Scheduled appointments/ lab tests* Provided excellent customer service
- CPR, 5%
Take classes as required in cleaning methods and techniques, new products, First Aid, CPR, and working relationships.
- PET, 4%
Created promotions to market mobile pet transportation business.
Most transporters use their skills in "patients," "safety policies," and "professional behavior" to do their jobs. You can find more detail on essential transporter responsibilities here:
Customer-service skills. One of the key soft skills for a transporter to have is customer-service skills. You can see how this relates to what transporters do because "taxi drivers, ride-hailing drivers, and chauffeurs regularly interact with their customers and have to represent their company positively and ensure passenger satisfaction with their ride." Additionally, a transporter resume shows how transporters use customer-service skills: "transport customers to and from local body shops where their car is being repaired. "
Hand-eye coordination. Many transporter duties rely on hand-eye coordination. "taxi drivers, ride-hailing drivers, and chauffeurs must watch their surroundings and avoid obstacles and other hazards while driving a vehicle.," so a transporter will need this skill often in their role. This resume example is just one of many ways transporter responsibilities rely on hand-eye coordination: "provide quality patient care, equipment sanitation, communication and coordination with staff"
Initiative. Another skill that relates to the job responsibilities of transporters is initiative. This skill is critical to many everyday transporter duties, as "taxi drivers, ride-hailing drivers, and chauffeurs usually work with little or no supervision, so they must self-motivate and take the initiative to earn a living." This example from a resume shows how this skill is used: "maintained an environment of safety for patients, self and others, and supported patient safety initiatives. "
Patience. A big part of what transporters do relies on "patience." You can see how essential it is to transporter responsibilities because "drivers must be calm and composed when driving through heavy traffic and congestion or dealing with rude passengers." Here's an example of how this skill is used from a resume that represents typical transporter tasks: "deliver paperwork, lab specimens and equipment all over the hospital campus accomplishments i have greatly developed people skills and patience. "
The three companies that hire the most transporters are:
- CARE115 transporters jobs
- HealthTrust37 transporters jobs
- Houston Methodist34 transporters jobs
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Compare different transporters
Transporter vs. Chauffeur
Chauffeurs drive limousines, motor coaches, and other luxury vehicles to take their clients to their destinations. Their list of responsibilities includes making sure that the vehicle they are driving stays in excellent condition, helping clients load and unload their stuff, and following the road rules and regulations. They choose the fastest routes based on GPS to get to their clients' destinations unless instructed otherwise. If requested, they also collect and deliver parcels on behalf of their clients.
While similarities exist, there are also some differences between transporters and chauffeur. For instance, transporter responsibilities require skills such as "patients," "safety policies," "professional behavior," and "cpr." Whereas a chauffeur is skilled in "routine vehicle maintenance," "transport passengers," "limo," and "chauffer." This is part of what separates the two careers.
Chauffeurs tend to reach similar levels of education than transporters. In fact, chauffeurs are 0.8% more likely to graduate with a Master's Degree and 0.1% more likely to have a Doctoral Degree.Transporter vs. Livery car driver
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that transporter responsibilities requires skills like "patients," "safety policies," "professional behavior," and "customer service." But a livery car driver might use other skills in their typical duties, such as, "quality customer service," "transport passengers," "pickup," and "gps."
Average education levels between the two professions vary. Livery car drivers tend to reach similar levels of education than transporters. In fact, they're 0.3% more likely to graduate with a Master's Degree and 0.1% less likely to earn a Doctoral Degree.Transporter vs. Food mobile driver
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a transporter is likely to be skilled in "safety policies," "professional behavior," "customer service," and "pet," while a typical food mobile driver is skilled in "dot," "vehicle inspections," "routine maintenance," and "gps."
Most food mobile drivers achieve a similar degree level compared to transporters. For example, they're 0.2% less likely to graduate with a Master's Degree, and 0.2% less likely to earn a Doctoral Degree.Transporter vs. Limousine driver
Types of transporter
Updated January 8, 2025
