Data Manager jobs at TransUnion

Capital Market IT (CMI) oversees the information systems for Global Markets Division (and affiliated partner support functions) covering all capital markets domains (from pre-trade to post trade through risk management and regulatory reporting). CMI covers all IT activities, ensuring applicative support to end-users, maintenance and evolution of the information system including ambitious and innovative transformation programs to accompany business growth. Capital Market IT teams are distributed across the world, currently in Paris, London, Hong Kong, Singapore and New York. Capital Market IT is looking to reinforce its presence in the Americas, consolidating and reinforcing its Run and Build teams with ambitions to support Americas business growth. As such, CA-CIB Americas IT is hiring its Head of Americas Capital Market IT in New York who will be responsible for putting in place a resilient and sustainable setup to support Capital Market information system for the Americas with CMI global support. Local reporting to: Head of GIT - CIO Americas Functional reporting to: Global Head of Capital Markets IT The Head of CMI Americas will be a permanent member of CMI board. Key Responsibilities Manage and lead Capital Market IT Americas teams ensuring the right balance between business needs and skills Put in place and maintain the proper Run and Build setup Build and adjust sourcing capacity given business and IT requirements and constraints Contribute to proper onboarding of the staff Develop and accompany talents in their mission Foster an environment of trust and empowerment Focus teams on delivery based on business value and core IT capacities Promote strong proximity with the business Promote a culture of continuous improvement Identify cost rationalization through simplifications, improvement or efficiencies. Be a gatekeeper of IT strategy in line with CMI Master Plan Be a communication vector of this strategy to the business and locally to GIT and make sure alignment between projects and target plan Guarantee a high-quality production service and a proactive follow-up of incidents and remediation actions Ensure best practices for production follow-up, monitoring and tracking are respected as well as a very proactive follow-up of incidents (applicative or infrastructure) and related action plans Ensure integrity of all systems - including out of hours support (24/7), where required. Ensure an accurate, exhaustive and transparent reporting Ensure management of obsolescence and vulnerabilities on the scope of applications covered locally Ensure coordination with external parties (Vendors, US financial market infrastructure ...) Ensure local and global enhancements and projects deliveries Work on continuously improving the environment and bring efficiencies Maintain and improve service quality. Coordinate with teams onshore/nearshore, third parties or Head Office for operations and projects. Gain knowledge on the application functional and technical components. Gain advanced knowledge of the functional architecture of Capital Market Information Systems. Be a trusted partner for the business and support functions Be identified by the business as a key partner on business initiatives and IT advisory and strategy Ensure all projects and activities are executed within GIT / CMI quality and reporting standards Provide transparency on project / production statuses to business partners and warn on any potential milestone postponement / budget overshoot risks and propose mitigation solutions Manage the local budget of CMI and allocate the appropriate execution capacity Set up a local governance with the business to provide local and global updates and health statuses on projects and production Ensure alignment with local and regulatory policies and procedures Be point of contact of Auditors and Regulators for Capital Market Information system. Ensure all U.S. Regulatory (FINRA, Federal Reserve, DFS) requirements are met. Ensure compliance with IT Control plan Ensure the respect of policies and procedures of the organization Management and Reporting Direct and indirect of 17 to 20 internal and external staff Functional supervision and management of Near shore proxy Capital Market IT team, including Capital Market IT Americas Head deputy in Montreal. Key Internal contacts Worldwide IT organization Any business line and support functions involved in projects, more specifically GMD, Capital Market operations, Finance, Risk and Compliance Key External contacts Any external provider involved in Build and Run such as Genpact, Cap Gemini, FIS, Mysis, as well as the Head Office. Experience Required: 12 - 15 years of relevant experience Proven successful experience in a Capital Market IT environment as a manager in both Run and Build setup Knowledge of Capital Market activities (namely e-trading, pricing, booking) Experience in an Onshore/Offshore model preferred Experience in an international environment preferred Specialist Training Required: Project management preferred ITIL Foundation preferred Approved Person Registration: FINRA Series 99 - Operations Professional Exam (Obtention required 6 months after joining the role) FINRA Series 27 - Financials and Operations principal Skills & Knowledge Requirements: Strong IT skills with appetite for functional subjects and business processes Good understanding of Information systems underlined IT infrastructure Soft skills: Leadership Team player Strong written and verbal communication Good organizational skills with attention to details Ability to analyze and summarize information Ability to work autonomously Comfortable in working with multiple teams across locations with excellent inter-personal skills. Organization, delegation, ability to provide technical guidance. Ability to take efficient decisions / Result-oriented mindset Business continuity /Disaster Recovery management preferred Vulnerabilities management and remediations preferred French language skills a plus

Winner of Built In's 2025 Best Places to Work in Chicago & Midsize Companies to Work For in Chicago ABN AMRO Clearing USA LLC (AAC-USA) is a subsidiary of ABN AMRO Clearing Bank N.V. We are a global clearing firm that provides an integrated suite of financial services to professional trading participants in the global financial market. The core service offering consists of clearing, execution, settlement, and stock borrowing and lending. AAC-USA has a Global Reach through direct and indirect clearing memberships to over 90 of the world's leading exchanges. Our international network provides comprehensive market access to exchange-listed instruments such as stocks, futures, and options. ABN AMRO Clearing USA LLC-Member FINRA, NFA, FIA and SIPC. Team Overview: The ABN AMRO Clearing Bank (AACB) Risk Management function has a global focus and is divided into three regional organizations: Europe, USA and Asia-Pacific. The AAC-USA Risk Management department ensures market surveillance and all market, credit, information & operational, and enterprise risks of AAC-USA are managed in line with the regulations and risk appetite. The department creates a culture and framework of risk awareness to achieve sustainable profitable growth while building and keeping the trust and confidence of all stakeholders (clients, regulators, shareholders). Job Overview: The Information Technology Risk Manager is an individual contributor who ensures the 2nd line of defense (2LoD) operational risk management of a Clearing business process or an operational risk type. Executing the Non-Financial Risk policies (including IT and Information Security) and enforcing Non-Financial Risk standards. Provides insight into operational risks, tests and reports on risk controls and implements measures to optimize controls and ensure that risks stay within AACB risk appetite. Serves as 2LoD representative for AAB, (external) auditors and regulators. Job Responsibilities: Support & collaborate with Global Information Risk Management Team Execute, implement, and maintain information security control framework (based on NIST FS) Perform testing activities to ensure effectiveness of the control framework Perform analysis based on assessments/deep dives, tests, reviews to what extent the organization is compliant with the operational risk policies, legislation and regulations and offer relevant risk opinions Challenge the business on their risk posture and maturity of risk mitigating actions Position and represent AAC Information & Operational Risk Management (2LoD) to the business (1LoD) and AAB Audit (3LoD) Ensure accuracy and completeness of reporting, compliance with laws and regulations, and timely remediation of deficiencies Report periodically on the overall risk profile. update on key issues to central and local organization Identify knownand emerging issues and analyzes developments that may influence the non-financial risk posture Build and maintain stakeholder relationships to position Operational Risk Management as "trusted ally" Develop and promote a risk-conscious culture, promoting transparent communication and reliable risk reporting/information Play a vital role in providing understanding of the firm's risk profile and drive risk-based decision making by the Board Basic Qualifications: 8+ years' experience with operational risk management at a financial institution operating in financial markets Bachelor's degree in Economics, Finance, Business Administration, Statistics, Mathematics, or related field or equivalent level of knowledge Knowledge of Information Security standards and regulations (NIST FS, ISO 27 001/2, ISF Standards of Good Practice, GDPR, DORA, MiFID, Basel II/III, Dodd-Frank, EMIR) Knowledge of operational risk management and risk types (Business Continuity Risk, Identity and Access Risk, Information Security Risk, Data Risk, AI Risk, etc.) Certification in Information Security Management (e.g. CISM, CISSP, CISA) Preferred Qualifications: Basic knowledge and/or experience working with clearing business processes (Clearing Derivatives, Special Products, Risk and Finance, Client Due Diligence and Regulation) Experience working with external auditors, regulators, etc. Annual base salary, not including discretionary bonus eligibility: $130,000+ Perks and Benefits: As a global leader in financial services, we rely on our employees to deliver their best work for our clients. We invest in our employees by offering a host of benefits and perks. Flexible hybrid work schedules (generally a minimum of three days per week onsite) with a one-time stipend to help improve hybrid working capabilities Generous paid time off, sick days, market-based holiday schedule, sabbatical leave, parental/bonding leave plan and volunteer day off Competitive health benefit offerings, including choice of medical plans through BCBS-IL, dental plan, vision and flexible spending accounts Complimentary annual membership to One Medical, a dedicated EAP and a benefits concierge service Employer paid benefits such as term life, AD&D and disability insurance Robust 401(k) Plan with a generous match and vesting schedule Annual learning stipend and tuition assistance program to help employees pursue additional education Company-issued laptops and role dependent mobile stipend Corporate Divvy memberships and pre-tax commuter benefits Monthly wellness subsidy available to be used towards wellness and fitness activities Regular, open communication including monthly Town Hall meetings with the Management Team A matrixed, culture-based organization with collaborative teams that promote diversity, equity and inclusion Weekly lunch credit, Free coffee & tea, fresh fruit and snacks, “bagel Wednesday” and monthly treats to celebrate workiversaries and birthdays Employee-led committees to bring awareness and inclusive activities to our employees Modern open office with a large kitchen/meeting gathering area - including foosball and ping pong tables Private, well-equipped Mother's room Office is conveniently located in the Chicago Loop Financial District - close to CTA and Metra Well-maintained building (an architectural “masterpiece”) and a part of Chicago history - with a robust business center, gym, restaurants, café, game room and a shared rooftop terrace with green space This information is intended as a summary of potential benefits only. Eligibility for the plans and programs listed here depends on the nature of employment, length of service and other factors. Actual coverage is governed by supporting summary plan descriptions and related policies. ABN AMRO Clearing USA (AAC-USA) is proud to be an equal opportunity employer. AAC-USA celebrates diversity and does not discriminate on the basis of actual or perceived race; creed; color; religion; alienage or national origin; ancestry; citizenship status; age; disability or handicap; sex; marital status; veteran status; sexual orientation; status as a survivor of domestic violence, sex offenses, or stalking; genetic predisposition or carrier status; gender identity or expression; or any other characteristic protected by applicable federal, state or local laws. We cultivate a culture of inclusion for all employees that respects individual strengths, views and experiences. This enables us to be a better and stronger team - one that makes better decisions and delivers better business results. AAC-USA participates in the E-Verify program in the US. Notice and Disclaimer to External Recruitment Agencies: External recruitment agencies must have a signed agreement with ABN AMRO Clearing USA, LLC (“AAC-USA”) prior to submitting a resume to fill a vacancy. In addition, a recruitment agency may only submit a resume when invited in writing by an AAC-USA Talent Acquisition Specialist to join the search to fill a specific vacancy. Any resume or other candidate information sent to AAC-USA not in accordance with the foregoing procedure will be considered exclusive property of AAC-USA, with respect to which no placement fee will be due, owing or paid to the sender.

Salary Range\: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window\: https\://******************* Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The AIM (Analytics, Investment & Marketing Enablement) team - a part of GCS Marketing- is the analytical engine that enables Global Commercial business portfolio of American Express. Accelerating growth momentum, increasing profitability, and powering up our value proposition are key objectives for this organization. It is the analytical engine that powers profitable business growth through consultative and innovative solutions across GCS. The team enables GCS Marketing business by providing actionable insights to drive business strategy and growth. This Manager role would be based in New York and would be focused on driving 'Refer-A-Business & Co-Brand Digital Acquisition Analytics'. The incumbent will be responsible for driving innovative analytical solutions and strategies that helps in driving offer personalization and digital targeting by effectively collaborating with stakeholders across Global Commercial Services, Enterprise Digital and Data Solutions group. S/he will be challenged with designing and creating world class marketing analytics by leveraging machine learning and advanced methodologies. A very important focus for the role shall be quantitatively determining the value, deriving insights, and then assuring the insights are leveraged to create positive impact that cause a meaningful difference to the business. How will you make an impact in this role? Responsible for delivering best in class Data Products to develop & implement Digital Marketing Programs in this ever-changing Digital targeting landscape collaborating with stakeholders across Global Commercial Services, Enterprise Digital and Data Solutions group. Creating data segmentation & optimization strategies for targeting profitable prospects with the right product/incentive across multiple digital channels Drive expertise in Audience Identification and Custom targeting leveraging Amex and Partner data assets Measure and optimize performance of all Digital Channels through Attribution modeling and suggest optimization of exceed KPI Develop and foster cross functional relationships with partners across American Express to ensure project prioritization and implementation Minimum Qualifications: Bachelor's Degree in a quantitative field (e.g. Finance, Engineering, Physics, Mathematics, Computer Science or Economics) Strong programming skills are required. Experience with BIG DATA PROGRAMMING LANGUAGES (HIVE, PIG), PYTHON, JAVA, R is Required Strong analytical/conceptual thinking acumen to solve unstructured and complex business problems and articulate key findings to senior leaders/stakeholders in a succinct and concise manner Excellent communication and interpersonal skills with demonstrated ability / proven track record of striking balance between thought leadership, and converting business needs into analytical plans Ability to manage several concurrent projects through collaboration across teams/geographies Preferred Qualifications: Master's Degree in a quantitative field (e.g. Finance, Engineering, Physics, Mathematics, Computer Science or Economics) 2+ years of digital analytics experience and familiarity with paid marketing channels, digital marketing technology Demonstrated project management skills with complex projects and the ability to articulate a clear perspective while maintaining relationships and fostering a collaborative environment

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Launched in 2012, Amex Offers is a digital advertising platform that connects Merchants and brands with the tens of millions of American Express Card Members across the globe. The Amex Offers team develops strategic marketing partnerships that deliver unique differentiated value for Merchants and Advertisers to reach these high-spending Card Members in the digital channels where they engage with American Express, delivering deep insights and maximizing results. Through this complete marketing solution, we can help advertisers get laser-focused on who our mutual customers are, what they want, and how we can meet their needs. We are seeking a commercially minded Manager of US Advertiser Analytics to lead the strategic analytics supporting our merchant partnerships and the adoption/sales of Card-Linker Offer (CLO) / AMEX Offers solutions. In this highly visible and client-facing role, you will work together with Business Development, Customer Success and Product to develop compelling data-driven insights that unlock growth opportunities for merchants, optimize campaign performance, and shape our CLO value proposition. The successful candidate be a bridge between data and dealmaking - influencing revenue outcomes by helping merchants/advertisers understand the measurable impact of their spend and how CLO programs can drive incremental growth and return on advertising spend. This role requires a strong focus on defining efficient growth opportunities, critical advertiser-specific nuances, an ability to lead advertiser prioritization and strategic account planning. Core to this is stakeholder management, clear communication, and data-drive perspectives. Ideal candidates will have analytics or consulting backgrounds, experience directly working with card networks or transaction data and familiarity with CLO platforms affiliate marketing or bank loyalty ecosystems. Leadership experience is highly desirable. Key Responsibilities * Act as the analytics lead in strategic merchant / advertiser conversations, providing pre-sales insights, performance forecasts and ROI modelling. * Ability to spot under-leveraged audiences, valuable segments, untapped offering constructs and CLO specific trends that drive ROI * Understand advertiser's KPI's (Brand lift, ROI, conversion) and how to translate their goals into measurable campaign objectives using 1st, 2nd and 3rd party data. * Ability to partner with product, sales, and marketing teams to identify trends, generate hypotheses, and articulate how insights align with advertiser objectives and Amex Offers' overall growth strategy. * Deliver post-campaign analysis and insights that quantify lift, incrementality and customer behavior change. * Partner closely with Business Development, Customer Success, Product and broader analytics teams to refine and evolve AmEx Offers & Digital Media value proposition. * Deliver insights more broadly Influence go-to-market strategies by identifying vertical-specific trends and merchant priorities. * Skilled in presenting insights to both technical and non-technical audiences, including senior leadership and external partners. * Experience designing and interpreting A/B tests and incrementality studies to understand offer impact and optimize future targeting. Minimum Qualifications * 6+ years in analytics, consulting or data science roles, with some experience in client-facing, commercial context. * Proven experience supporting revenue or sales teams; preferably in Ad Tech, Card-Linked Offers, Payments, or loyalty marketing (airlines, lodging, dining, retail, e-Commerce, entertainment) * Expertise in SQL, Excel, and data visualization tools (e.g. Tableau, Power BI, Looker); Python is highly desired. * Deep understanding of marketing measurement * Strong commercial acumen with the ability to balance statistical rigor with business pragmatism. Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Launched in 2012, Amex Offers is a digital advertising platform that connects Merchants and brands with the tens of millions of American Express Card Members across the globe. The Amex Offers team develops strategic marketing partnerships that deliver unique differentiated value for Merchants and Advertisers to reach these high-spending Card Members in the digital channels where they engage with American Express, delivering deep insights and maximizing results. Through this complete marketing solution, we can help advertisers get laser-focused on who our mutual customers are, what they want, and how we can meet their needs. We are seeking a commercially minded Manager of US Advertiser Analytics to lead the strategic analytics supporting our merchant partnerships and the adoption/sales of Card-Linker Offer (CLO) / AMEX Offers solutions. In this highly visible and client-facing role, you will work together with Business Development, Customer Success and Product to develop compelling data-driven insights that unlock growth opportunities for merchants, optimize campaign performance, and shape our CLO value proposition. The successful candidate be a bridge between data and dealmaking - influencing revenue outcomes by helping merchants/advertisers understand the measurable impact of their spend and how CLO programs can drive incremental growth and return on advertising spend. This role requires a strong focus on defining efficient growth opportunities, critical advertiser-specific nuances, an ability to lead advertiser prioritization and strategic account planning. Core to this is stakeholder management, clear communication, and data-drive perspectives. Ideal candidates will have analytics or consulting backgrounds, experience directly working with card networks or transaction data and familiarity with CLO platforms affiliate marketing or bank loyalty ecosystems. Leadership experience is highly desirable. **Key Responsibilities** + Act as the analytics lead in strategic merchant / advertiser conversations, providing pre-sales insights, performance forecasts and ROI modelling. + Ability to spot under-leveraged audiences, valuable segments, untapped offering constructs and CLO specific trends that drive ROI + Understand advertiser's KPI's (Brand lift, ROI, conversion) and how to translate their goals into measurable campaign objectives using 1st, 2nd and 3rd party data. + Ability to partner with product, sales, and marketing teams to identify trends, generate hypotheses, and articulate how insights align with advertiser objectives and Amex Offers' overall growth strategy. + Deliver post-campaign analysis and insights that quantify lift, incrementality and customer behavior change. + Partner closely with Business Development, Customer Success, Product and broader analytics teams to refine and evolve AmEx Offers & Digital Media value proposition. + Deliver insights more broadly Influence go-to-market strategies by identifying vertical-specific trends and merchant priorities. + Skilled in presenting insights to both technical and non-technical audiences, including senior leadership and external partners. + Experience designing and interpreting A/B tests and incrementality studies to understand offer impact and optimize future targeting. **Minimum Qualifications** + 6 years in analytics, consulting or data science roles, with some experience in client-facing, commercial context. + Proven experience supporting revenue or sales teams; preferably in Ad Tech, Card-Linked Offers, Payments, or loyalty marketing (airlines, lodging, dining, retail, e-Commerce, entertainment) + Expertise in SQL, Excel, and data visualization tools (e.g. Tableau, Power BI, Looker); Python is highly desired. + Deep understanding of marketing measurement + Strong commercial acumen with the ability to balance statistical rigor with business pragmatism. **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions. **Job:** Data Mgmt and Analytics **Primary Location:** US-New York-New York **Schedule** Full-time **Req ID:** 25019745

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you're finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex. **How will you make an impact in this role?** The Model Risk Management Group (MRMG) within Global Risk Banking and Compliance Group, is responsible for the independent risk management of all American Express (AXP) models. **Responsibilities:** The successful candidate will be responsible to manage and controls model risk, specifically associated to the next generation Artificial Intelligence or Machine Learning based models. This role will elevate model excellence, strengthen long term shareholder value, and adapt to the changing landscape of both model development innovation, external environment and heightened regulatory expectations. The specific responsibilities include: + Conduct independent oversight of enterprise-wide models with a focus on Artificial Intelligence and Machine Learning based models for marketing, credit, fraud or other business/ risk types. + Conduct gap assessments and establish robust framework to strengthen model risk controls and meet heightened regulatory standards + Conduct AI/ML research to explore opportunities and set guidelines in order to address regulators, elevate model excellence and drive business impact + Communicating results to partners, senior leadership and various model committees + Critical Factors to Success: + Business Outcomes: + Drive billing, revenue growth and profitability through advanced analytical techniques + Maximize business returns by institutionalizing efficient and accurate models. + Innovate modeling techniques and variable creation + Ensure modeling accuracy and enhance modeling efficiency in existing processes using Machine Learning + Leadership Outcomes: + Put enterprise thinking first, connect the role's agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders. + Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings + Demonstrate learning agility, make decisions quickly and with the highest level of integrity + Lead with a digital mindset and deliver the world's best customer experiences every day **Minimum Qualifications:** + Bachelor's required In Economics, Statistics Or Related Fields + Experience with at least one of the data manipulation tools such as R, JAVA, SQL and SAS is a must have + Hands-on model development or validation experience. + Strong Analytical and Relationship and project management skills for driving validation initiatives. + Good Verbal, Written, Interpersonal skills and ability to work effectively in a team environment. + Willingness to Collaborate with Cross-Functional teams to drive validation and Project Execution. + Effectively communicating complex Analytical results to Business Partners and Senior Management. + Flexibility and Adaptability to Work Within tight deadlines and changing priorities. **Preferred Qualifications** + Master's degree preferred. + Preferred 4 years experience in analytics or big data workstreams + Experience with NLP / NLU model and chatbot frameworks would be preferred. + Experience in applying advanced statistical and/or quantitative techniques to solve business problems is preferred. Guardian **Qualifications** Salary Range: $90,000.00 to $165,000.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** **Job:** Risk **Primary Location:** US-New York-New York **Schedule** Full-time **Tags** 2LOD_FRM - Financial Risk Management **Req ID:** 25006362

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Position Summary The Manager, Consumer Credit Review, will perform the Consumer Credit Review function within the third line of defense at American Express - reporting to the Director of Consumer Credit Review. This position is responsible for leveraging data driven analysis to delivering end-to-end credit review activities for all consumer and small business portfolios and products. It requires a balance of strong consumer and small business credit acumen, operational execution, and adherence to regulatory expectations for independent credit review functions. Please note that this is an Individual Contributor role. Key Responsibilities * Conduct analytical reviews to evaluate credit decisions and adherence to underwriting and account management policies * Identify internal and external emerging risks based on ongoing monitoring * Document workpapers clearly and thoroughly, with sufficient support for findings and conclusions * Identify and escalate potential credit weaknesses, process gaps, or credit decision inconsistencies * Support portfolio analytics, monitoring, and sampling by working with credit and performance data * Use tools such as SQL, Python, or similar platforms to work with large datasets and conduct analysis in support of reviews * Assist with the preparation of reports, dashboards, and governance materials * Participate in continuous improvement efforts related to methodology, templates, and credit risk review standards Required Qualifications * 3+ years of experience in consumer credit risk management or data analytics. * Bachelors degree in a quantitative, financial, or business discipline. * Ability to work with large datasets and perform analysis using SQL, Python or similar tools. * Familiarity with the consumer credit lifecycle and associated risk controls. * Strong analytical and documentation skills; detail-oriented and intellectually curious. * Ability to manage time and tasks effectively under minimal supervision. Preferred Qualifications * Advanced degree in a quantitative, financial, or business discipline. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Position Summary The Manager, Consumer Credit Review, will perform the Consumer Credit Review function within the third line of defense at American Express - reporting to the Director of Consumer Credit Review. This position is responsible for leveraging data driven analysis to delivering end-to-end credit review activities for all consumer and small business portfolios and products. It requires a balance of strong consumer and small business credit acumen, operational execution, and adherence to regulatory expectations for independent credit review functions. Please note that this is an Individual Contributor role. Key Responsibilities * Conduct analytical reviews to evaluate credit decisions and adherence to underwriting and account management policies * Identify internal and external emerging risks based on ongoing monitoring * Document workpapers clearly and thoroughly, with sufficient support for findings and conclusions * Identify and escalate potential credit weaknesses, process gaps, or credit decision inconsistencies * Support portfolio analytics, monitoring, and sampling by working with credit and performance data * Use tools such as SQL, Python, or similar platforms to work with large datasets and conduct analysis in support of reviews * Assist with the preparation of reports, dashboards, and governance materials * Participate in continuous improvement efforts related to methodology, templates, and credit risk review standards Required Qualifications * 3+ years of experience in consumer credit risk management or data analytics. * Bachelors degree in a quantitative, financial, or business discipline. * Ability to work with large datasets and perform analysis using SQL, Python or similar tools. * Familiarity with the consumer credit lifecycle and associated risk controls. * Strong analytical and documentation skills; detail-oriented and intellectually curious. * Ability to manage time and tasks effectively under minimal supervision. Preferred Qualifications * Advanced degree in a quantitative, financial, or business discipline.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **Position Summary** The Manager, Consumer Credit Review, will perform the Consumer Credit Review function within the third line of defense at American Express - reporting to the Director of Consumer Credit Review. This position is responsible for leveraging data driven analysis to delivering end-to-end credit review activities for all consumer and small business portfolios and products. It requires a balance of strong consumer and small business credit acumen, operational execution, and adherence to regulatory expectations for independent credit review functions. Please note that this is an Individual Contributor role. **Key Responsibilities** + Conduct analytical reviews to evaluate credit decisions and adherence to underwriting and account management policies + Identify internal and external emerging risks based on ongoing monitoring + Document workpapers clearly and thoroughly, with sufficient support for findings and conclusions + Identify and escalate potential credit weaknesses, process gaps, or credit decision inconsistencies + Support portfolio analytics, monitoring, and sampling by working with credit and performance data + Use tools such as SQL, Python, or similar platforms to work with large datasets and conduct analysis in support of reviews + Assist with the preparation of reports, dashboards, and governance materials + Participate in continuous improvement efforts related to methodology, templates, and credit risk review standards **Required Qualifications** + 3 years of experience in consumer credit risk management or data analytics. + Bachelors degree in a quantitative, financial, or business discipline. + Ability to work with large datasets and perform analysis using SQL, Python or similar tools. + Familiarity with the consumer credit lifecycle and associated risk controls. + Strong analytical and documentation skills; detail-oriented and intellectually curious. + Ability to manage time and tasks effectively under minimal supervision. **Preferred Qualifications** + Advanced degree in a quantitative, financial, or business discipline. **Qualifications** At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **Position Summary** The Manager, Consumer Credit Review, will perform the Consumer Credit Review function within the third line of defense at American Express - reporting to the Director of Consumer Credit Review. This position is responsible for leveraging data driven analysis to delivering end-to-end credit review activities for all consumer and small business portfolios and products. It requires a balance of strong consumer and small business credit acumen, operational execution, and adherence to regulatory expectations for independent credit review functions. Please note that this is an Individual Contributor role. **Key Responsibilities** + Conduct analytical reviews to evaluate credit decisions and adherence to underwriting and account management policies + Identify internal and external emerging risks based on ongoing monitoring + Document workpapers clearly and thoroughly, with sufficient support for findings and conclusions + Identify and escalate potential credit weaknesses, process gaps, or credit decision inconsistencies + Support portfolio analytics, monitoring, and sampling by working with credit and performance data + Use tools such as SQL, Python, or similar platforms to work with large datasets and conduct analysis in support of reviews + Assist with the preparation of reports, dashboards, and governance materials + Participate in continuous improvement efforts related to methodology, templates, and credit risk review standards **Required Qualifications** + 3 years of experience in consumer credit risk management or data analytics. + Bachelors degree in a quantitative, financial, or business discipline. + Ability to work with large datasets and perform analysis using SQL, Python or similar tools. + Familiarity with the consumer credit lifecycle and associated risk controls. + Strong analytical and documentation skills; detail-oriented and intellectually curious. + Ability to manage time and tasks effectively under minimal supervision. **Preferred Qualifications** + Advanced degree in a quantitative, financial, or business discipline. **Job:** Risk **Primary Location:** US-New York-New York **Other Locations:** US-North Carolina-Amex - for internal use only **Schedule** Full-time **Req ID:** 25016304

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality. All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society. Job Summary The Data Center Manager - AI Datacenter Liquid Cooling, will be responsible for overseeing and managing all aspects of contracted service providers who deliver on-site maintenance, support, and installation services for liquid cooling systems with our customers' AI datacenters. This role ensures the efficient operation, reliability, and optimal performance of critical liquid cooling infrastructure, directly impacting the availability and performance of our AI computing resources. The successful candidate will combine strong technical knowledge of liquid cooling technologies with exceptional vendor management and project coordination skills. Job Description Key Responsibilities: Vendor Management: Identify, evaluate, and select qualified third-party service providers for liquid cooling system maintenance, repair, and installation. Negotiate and manage service level agreements (SLAs), contracts, and statements of work (SOWs) to ensure high-quality service delivery and cost-effectiveness. Monitor and evaluate vendor performance against established KPIs, conducting regular performance reviews and implementing corrective actions as needed. Act as the primary point of contact for all contracted service providers, fostering strong working relationships. Operational Oversight: Coordinate and schedule on-site service activities, including preventative maintenance, emergency repairs, system upgrades, and new installations. Ensure all on-site work adheres to safety protocols, industry best practices, and company standards. Review and approve service reports, ensuring accuracy and completeness of documentation for all work performed. Collaborate with internal datacenter operations teams to minimize disruption during service activities and ensure seamless integration of liquid cooling systems. Technical Expertise & Support: Possess a deep understanding of various liquid cooling technologies, including direct-to-chip, immersion, and rear-door heat exchangers. Provide technical guidance and support to service providers, troubleshooting complex issues and ensuring effective resolution. Stay abreast of emerging liquid cooling technologies and industry trends, recommending improvements and innovative solutions. Participate in the development and refinement of standard operating procedures (SOPs) for liquid cooling system maintenance and operations. Project Management: Manage small to medium-scale projects related to liquid cooling system deployments, upgrades, and retrofits within AI datacenters. Develop project plans, allocate resources, track progress, and ensure projects are completed on time and within budget. Reporting & Compliance: Generate regular reports on service provider performance, liquid cooling system health, and operational metrics. Ensure compliance with all relevant regulations, environmental standards, and company policies. Qualifications: Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field. 4 years of experience in datacenter operations, facilities management, or a similar role with a focus on critical infrastructure. Proven experience managing third-party service providers and negotiating contracts. Strong technical knowledge of liquid cooling systems, including components, fluids, and control systems. Familiarity with AI datacenter environments and the specific cooling demands of high-performance computing. Excellent communication, interpersonal, and negotiation skills. Strong organizational and project management abilities. Ability to travel to datacenter locations as required. Preferred Qualifications: Master's degree in a relevant field. Certifications in datacenter management (e.g., CDCDP, Uptime Institute ATS). Experience with specific liquid cooling vendor technologies. Knowledge of relevant industry standards (e.g., ASHRAE, TIA). *$130,000- 150,000 Additional Job Details Management - M2 Organizational Impact • Works to achieve operational, functional, and/or business targets within team with direct impact on departmental or job family results • Delivers operational results that have impact on the immediate or short-term results (e.g., less than 1 year) for the department and/or job family group • Plans and establishes goals and objectives for a team typically comprising of intermediate-level professionals and entry level professionals Communication & Influence • Communicates with parties within and occasionally outside of own department or job family, which may include external clients or partners depending upon the job area • Requires ability to influence others outside of own job area on policies, practices and procedures Innovation & Complexity • Responsible for making moderate improvements of processes, systems, or products to enhance performance of the job area • Problems are difficult and moderately complex and typically impact multiple departments or job family • Problems are typically solved through drawing from prior experience and analysis of issues Leadership & Talent Management • Manages a team typically comprising of intermediate-level professionals and entry level professionals • Leads, directs and reviews the work of team members in order to accomplish operational plans and results • Typically has hiring, firing, promotion, and reward authority within own area, in accordance with manager review and approval Knowledge & Experience • Requires practical knowledge in leading and managing the execution of processes, projects and tactics within one job area • Typically has advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization • Typically has a bachelor's degree or equivalent professional certification and 5 years of prior relevant experience Equal Employment Opportunity and Affirmative Action at Nidec Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: **************************************************************** Work Shift Schedule No Soliciting Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.

Datacenter Construction Manager Your role The Construction Manager will be responsible for planning, coordinating, and directing all activities, related to the delivery of the assigned datacenter construction project. You'll act as a liaison both internally and externally for construction services by interacting with Design Managers, personnel, clientele, consultants, contractors, and equipment vendors. What you'll do * Oversee large scale construction projects that range from site development, ground up construction, data center buildouts and customer fitouts at the RPP/busway layouts. * Establish and maintain strong relationship with our general contractors, key subcontractors, equipment vendors and other consultants * Review all budgeting and scheduling deliverables for content and quality, drawing quality and adherence to internal budget and schedule goals. Act as a subject matter expert in construction matters with the business in evaluating potential customer leases and ongoing construction projects. * Participate and lead budget and schedule meeting reviews with construction team personnel * Discuss discipline and project objectives, requirements and budgets with clientele, design staff, and senior leadership * Create and maintain project budgets and schedules for multiple sites in various stages of design/construction. Evaluate impacts of specific customer requirements. * Provide oversight and assistance with ongoing construction projects. Escalate as needed for any project issues that arise. * Personally, conduct or delegate job-site observations to ensure projects are adhering to budget and schedule targets * Participate in reviews with consultants and government agencies to properly coordinate the entitlements necessary for permitting/construction approvals. What you'll need * Bachelor's Degree in relevant field from an accredited college or university. * 3 years' experience minimum in the data center construction industry. * Experience as an employee of a general contractor, subcontractor or equipment vendor preferred. * Extensive familiarity and working knowledge of construction scheduling, project budgeting and cost controls. * LEED AP preferred and a plus * Working technical knowledge of MEP systems and how data centers operate. A bit about us Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents. To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter. A bit about our Digital team Operations Our Operations team keeps our customers' infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should. What we can offer you Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us. Our Compensation Philosophy Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values. This is an exciting time to join our business so apply now and make your mark on our future!

Join our innovative Data & Analytics team as a Data Science Associate - Product Analyst, where you'll harness the power of advanced analytics and AI to shape product strategy, drive user engagement, and deliver impactful insights that fuel the growth of Chase's Lifestyle, Experiences, and Content organization. As a Data Science Associate - Product Analyst, you'll leverage cutting-edge analytics and AI to drive product growth, user engagement, and retention; collaborate with talented colleagues and business partners to deliver impactful insights and innovative solutions; and grow your career in a fast-paced environment that values technical expertise and creative problem-solving. You'll join a team that empowers data-driven decision making and continuous learning to help shape the future of Chase's Lifestyle, Experiences, and Content organization. You will use advanced analytics, machine learning, data visualizations, and AI techniques to perform in-depth analysis, create comprehensive reports, and deliver actionable insights to support our Product team's goals and optimize user experience strategies. This is a unique opportunity to use your expertise to help drive user growth, engagement, and retention and make a significant impact on our product. You will work with digital analytics tools, BI platforms, and cloud data warehouses, applying your technical skills to solve business challenges. You will collaborate with cross-functional teams to define objectives and enhance data capabilities. The role offers opportunities to educate business partners on analytics best practices and empower them with self-service tools. Your contributions will influence stakeholders at all levels and help foster a data-driven culture. Job responsibilities Leverage advanced analytics, machine learning, and AI techniques to analyze large datasets, uncover trends, and derive insights for the business Design, execute, and measure A/B and multivariate experiments with statistical rigor Develop, validate, and deploy predictive models and AI-powered solutions to optimize product strategies Create compelling data visualizations, dashboards, and presentations to communicate findings Collaborate with cross-functional teams to define objectives, metrics, and data requirements Partner with engineering to enhance data capabilities and infrastructure Educate and empower business partners on analytics best practices and self-service tools Stay current with industry trends in data science, AI, and analytics Recommend innovative solutions to business challenges Deliver actionable insights to support product growth, user engagement, and retention Communicate complex analytical and AI concepts clearly to technical and non-technical audiences Required qualifications, capabilities, and skills 1+ years of experience in data analytics, product analytics, or data science roles Bachelor's degree in a quantitative field Proficiency in SQL and advanced analytics tools (Python or R) Hands-on experience with cloud data warehouses (Snowflake, BigQuery) Experience with BI tools and data visualization (Tableau, Looker) Strong foundation in statistical analysis, experiment design, and measurement Proven ability to communicate complex analytical concepts clearly Experience supporting product, marketing, or digital teams Motivated team player with a passion for innovation and continuous learning Comfortable learning new platforms and technologies Preferred qualifications, capabilities, and skills Master's degree or higher in a quantitative field Experience with machine learning and AI frameworks Ability to develop and deploy predictive models and AI-powered solutions Strong product sense and understanding of user engagement strategies Experience creating dashboards for diverse audiences of technical and non-technical stakeholders Ability to educate and influence business partners on analytics best practices Experience driving a data-driven culture in a fast-paced organization Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

Data Center Construction Commissioning Manager About the role As Commissioning Manager you'll oversee the planning and execution of commissioning activities across data center projects in the Americas region. This role ensures all critical infrastructure systems are tested, validated, and delivered to meet design intent, operational readiness, and reliability standards. You'll drive technical quality, safety, and schedule performance while coordinating closely with cross-functional project teams and third-party commissioning agents. What you'll do * Manage and execute commissioning activities across multiple concurrent data center projects throughout the Americas region. * Oversee all commissioning phases (Levels 1-5), ensuring systems are designed, installed, tested, and transitioned to operations per global standards. * Lead coordination between Design, Construction, Operations, and vendor teams to ensure timely and high-quality system delivery. * Review and approve commissioning documentation, including functional test procedures, scripts, and reports. * Monitor project progress, identify risks or deficiencies, and implement mitigation actions. * Provide technical oversight and mentorship to site commissioning teams and vendors. * Drive lessons learned and continuous improvement across regional commissioning processes. * Support root cause analysis and reliability improvement initiatives for post-turnover sites. What you'll bring * 7+ years of experience managing commissioning activities for mission-critical facilities, preferably hyperscale data centers. * Strong understanding of electrical and mechanical infrastructure (UPS, switchgear, chillers, cooling systems, BMS/EPMS). * Demonstrated success managing third-party commissioning agents and large, cross-functional project teams. * Excellent communication, organization, and leadership skills. * Ability to travel regionally as needed to support active project sites. * Bachelor's degree in Electrical, Mechanical, or Industrial Engineering, or related technical field. A bit about us Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents. To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter. Health and Safety Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress. Our Compensation Philosophy Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.

The Treasury and Chief Investment Office (TCIO) at JPMorgan Chase is responsible for firm-wide asset and liability management, directly influencing the composition and activities of the firm's $2.5 trillion balance sheet across all major lines of business. Within TCIO, the Liquidity Risk Infrastructure (LRI) Data Quality Governance Team plays a critical role in supporting global Liquidity Risk Reporting by driving data accuracy, integrity, and transparency. This team leads and manages the book of work to resolve a substantial backlog of data quality issues affecting the LRI architecture. They also support the LRI review and testing of all upstream source system developments for impact to LRI consumption of transaction and position data. As a associate data business analyst/project manager within the Corporate Treasury team you will work with LOB, source data, cross-functional and LRI technology partners to lead data quality/source data solutions and support regulatory and management reporting. By combining robust governance, advanced analytics, and effective stakeholder engagement, you will help the team drive continuous improvement towards straight through processing of data onto regulatory liquidity reporting for our regulators across the globe. Job responsibilities Oversee the operating model supporting Data Quality Management (DQM) for Liquidity, including DQM/Jira reconciliations, analytics, and status metrics. Conduct root cause analysis, system/data gap analysis, and measure materiality of data issues. Collaborate with LRI Agile teams, Product Leads, Liquidity Risk Policy, Middle Office, Treasury, and technology teams to identify gaps, drive remediation, and support business requirements. Manage testing, defect reporting, and resolution, including user acceptance testing and tool development/refinement. Design and generate DQM/Jira status metrics, compose key messages for governance meetings, and present progress at senior forums. Create agendas, host and minute working group meetings, and facilitate stakeholder communication. Produce and present scorecards and high-quality presentations for executive-level management. Organize complex information strategically, demonstrating strong design acumen and expertise in Excel, Visio, PowerPoint, and data analytics tools. Provide high responsiveness to executive ad-hoc requests related to project management, presentation development, and business analysis. Project manage and deliver key work streams and tasks, supporting large-scale business initiatives and change management. Required qualifications, capabilities and skills: Experience in Agile-driven programs, with working knowledge of Agile methodologies and the Jira lifecycle. Strong data analytical and problem-solving skills; able to synthesize and draw conclusions from large data sets. Knowledge of some trading and/or traditional banking products, such as loans, commitments, deposits, borrowings, cash, securities trading, securities financing, derivatives and prime brokerage. Ability to organize and communicate complex information and project status in high quality presentations to senior management or cross-functional teams. Ability to project manage competing priorities and diverse stakeholders in a matrixed, fast-paced environment. Excellent verbal and written communication skills; comfortable hosting working groups and speaking in large forums. Attention to detail, curiosity, and ability to grasp large amounts of information quickly. Self-starter with a track record of setting and achieving goals, and a strong sense of accountability and responsibility. Preferred qualifications, capabilities and skills: Background in Treasury, Operational, Credit, or Market Risk beneficial. Advanced proficiency in Microsoft Office (Excel, PowerPoint, Visio, Word); experience with Tableau and SQL a plus.

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Risk Management - Wholesale Data Management Senior Associate, you will be at the center of keeping JPMorgan Chase strong, resilient, and forward looking. You will be part of a global team, interacting with a wide variety of stakeholders, to define and implement processes and capabilities for data governance to support compliance with the Firmwide Data Management policies and standards, as well as various Regulatory requirements, while also bringing value to the Business. The activities will range from analyzing the goals and requirements, assessing potential options, taking into account dependencies and risks, to devise effective solutions, including both the high-level approach and detailed procedures and guidelines, and then overseeing/coordinating and contributing to the execution. We are on a multi-year journey to achieve best-in-class Data Management, and we are looking for a motivated quick learner to join the team. This role will allow you to utilize your SME across Data Management, Wholesale Risk, and Technology, while also enabling expanding the breadth and depth of your expertise. Job Responsibilities Manage Data Governance - oversight of the overall data risk management activities via controls and metrics Manage Data Quality - analysis and remediation of issues related to data accuracy/completeness/timeliness Assess Data Protection - assessing the types of data that require restricted access Manage Data Use - assessing eligibility for data sourcing by consumers Manage Data Storage - assessing localization requirement that require restricted data access Manage Data Retention & Destruction - defining appropriate retention periods for the types of the data Required qualifications, skills and capabilities 4 plus years of work experience with focus within data management and financial services Bachelor's degree in Finance, Economics, Information Systems or other related disciplines required Excellent analytical and problem-solving skills; intellectual curiosity with attention to detail and ability to earn quickly to assimilate business and technical knowledge Strong interpersonal skills; ability to develop effective, credible relationships with colleagues as well as business and technology partners Effective written and verbal communication skills; ability to synthesize the message to the level of audience, familiarity with PowerPoint basics and storytelling Self-starter, able to work autonomously, with strong time management skills; efficient at multi-tasking and able to work under pressure and take initiative to deliver on-time, to a high standard Experience with Wholesale Risk management related applications/tools Proficiency in manipulating and analyzing large data sets in Excel (pivots, formulas, etc.) Preferred qualifications, skills and capabilities Wholesale risk management a plus Finance related bachelor's degree preferred Conceptual understanding of relational databases, data modeling, and SQL will be advantageous Experience with business intelligence solutions, such as Alteryx, Tableau, Qlik, is a plus

JobID: 210686101 JobSchedule: Full time JobShift: Day Base Pay/Salary: Jersey City,NJ $99,750.00-$155,000.00 As the Reference Data Management, Se Associate, you will be responsible for third-party/internal data platform management. Job Responsibilities * Collaborate with third-party vendors to triage consumer data issues and arrive at resolutions. * Analyze vendor notifications to assess impact on consumers and prioritize based on impact/decommission dates. * Collaborate with functional account owners to identify cost optimization opportunities and define implementation plans. * Perform configuration management tasks using UI and prepare reports. * Gather requirements, write JIRA stories, prioritize tasks, conduct user acceptance testing, and run backlog refinement and sprint planning sessions. * Prepare and run meetings across various levels of management with strong stakeholder management skills. Required Qualifications, Capabilities, and Skills * Strong business analysis skills with the ability to draft current and future state process maps. * Sound stakeholder management skills with the ability to prepare and run meetings across various levels of management. * Familiarity with cloud platforms such as AWS/Azure. * Quick learner with the ability to work independently. * Understanding of financial reference data such as instrument data, market data, pricing data, entity data, valuation data, Bloomberg data license, and platforms awareness. * Basic experience with project management, including preparing roadmaps and project plan documentation. * Strategic thinking and comfort with tech/architecture collaborations. Preferred Qualifications, Capabilities, and Skills * Experience with vendor management coordination. * Technical expertise in tools such as Excel pivots & reports, Power BI/Tableau Dashboards, Alteryx, Python, and Postman/Swagger API testing. * Ability to learn and adapt to new technologies and tools. * Relocation assistance is not available for this role.

As part of the Wilshire family, you can rest assured that every day you are contributing to an organization that is helping investors improve their financial outcomes. For more than 50 years, Wilshire has been dedicated to providing customized portfolio solutions grounded in research and powered by next generation technologies. Wilshire advises on over $1 trillion in assets for some of the world's largest and most sophisticated institutional investors and is headquartered in the United States with offices worldwide. Job Description Wilshire seeks an Analytics Data Associate to help maintain and support analytics systems. The role involves Uploading data, generating and reviewing reports, and supporting client inquiries. This position requires some knowledge of investment, financial, economic and industry topics. We are looking for self-motivated candidates with strong academic backgrounds and professional drive. What you'll do: * Upload data into analytics systems and verify the output for accuracy and consistency * Generate reports and validate results to ensure accuracy * Support client inquiries and provide analytical explanations * Maintain risk dashboards to monitor risk exposure * Investigate and analyze data errors, identifying causes and implementing corrective actions to prevent recurrence * Support all areas of risk management * Communicate results internally and externally Qualifications * 3-5 years capital markets experience; or a quantitative master's degree + 1-2 years' experience * Proficiency in risk management tools and data analytics platforms * Experience with Microsoft Excel and VBA * Familiarity with SQL, Python or other programming languages is a plus * Experience in finance and knowledge of investments * Demonstrated ability to identify, analyze and recommend potential solutions to problems * Takes initiative and is highly motivated * Works effectively and productively in a team * Able to multi-task and prioritize in a fast-paced environment * Strong communication skills * Bachelor's degree in finance, economics, business, or related field * Demonstrated flexibility and willingness to work additional hours during critical periods or special situations to ensure timely and accurate completion of key deliverables Additional Information * This position will work on a hybrid model out of our New York or Pittsburgh office * We offer a comprehensive benefits package including a collaborative work environment, generous PTO, 401(k) match, affordable & comprehensive medical/dental/vision insurance, CFA and other professional membership reimbursement, and more. The pay range for this position is $60,000-$90,000. However, base pay will be determined on an individual basis considering various factors, including location, qualifications, skills, and experience. The total compensation package includes eligibility for an annual discretionary bonus and a full range of health and financial benefit offerings, which will be provided in conjunction with an offer of employment. Visit **************** for additional company information. Wilshire is an SEC registered investment adviser and required to track certain political contributions under Rule 206(4)-5. As such, you may be required to disclose your prior political contributions. We are an equal opportunity employer, which means we afford equal employment opportunity to all individuals regardless of race/ethnicity, creed, color, religion, sex (including gender and gender identity), national origin, ancestry, age, marital status, veteran status, citizenship status, disability, medical condition (as defined by California Government Code section 12926), or sexual orientation. Our employees, as well as applicants and others with whom we do business, will not be subjected to sexual, racial, religious, ethnic, or any other form of unlawful harassment. In addition, Wilshire adheres to the equal employment opportunity requirements of all states and localities in which it does business. We are completely committed to these principles not only because of the various laws which address these subjects, but because it is the right thing to do for our employees and clients to thrive. If you have a disability, and require reasonable accommodations in the application process, contact Human Resources at ApplicantAccessibility@wilshire.com or ************.

The Network Operations (NOC) Manager will lead the NOC Team within Managed Services practice. This position is a multi-faceted, challenging role that requires excellent attention to detail, the ability to effectively communicate and influence clients, develop relationships with technical and business contacts, coordinate delivering, operations and project resources, and follow tasks through to completion. The Firm provides comprehensive managed services to growing mid-market organizations. Our solutions range from cloud/infrastructure managed services, to end user service desk, to full outsourcing of IT. Job Duties: * Acts as contact regarding all questions and information, including progress, challenges encountered, and issues identified within the NOC * Provides exceptional client service and develops deliverables and/or solutions to issues * Identifies, grows, and maintains relationships with client personnel, including members of client management * Prepares formal and informal presentations for various internal meetings * Reviews and participates in project plans for the improvement of service delivery * Facilitates the project plan making updates as directed by the management team * Manages tasks closely to make sure they are being completed and in a timely manner * Documents information from internal project meetings * Escalates any issues to senior management, as needed * Provides regular status updates on the implementation * Fosters a positive demeanor, learning attitude and client service mentality with staff and seniors * Other duties as required Supervisory Responsibilities: * Supervises the day-to-day workload of team members within the NOC * Ensures teams are trained on all relevant software * Evaluates the performance of team members and assists in the development of goals and objectives to enhance professional development * Delivers periodic performance feedback and completes performance evaluations for teams in accordance with Firm guidance * Acts as mentor to team members, as appropriate Qualifications, Knowledge, Skills and Abilities: Education: * High School Diploma or GED, required * Bachelor's degree, with a focus in Information Technology or Computer Science, preferred Experience: * Five (5) or more years of professional experience in Service Delivery, IT or Professional IT Solution Services, required * Five (5) or more years of experience within the Microsoft operating system environment and suite of products, and web/networked computing environments (Windows Server and Desktop, MS Exchange, Active Directory, etc.), required * Three (3) or more years of experience leading small teams within the network operations center, service desk or help desk environment, required * Experience troubleshooting issues, identifying solutions, and appropriately escalating, required. * Experience with project planning, scoping and management skills, required * Business process analysis & design experience, required * Client facing consulting experience, preferred Licenses/Certifications: * Project Management Professional, (PMP), preferred * ITIL V3/V4, preferred Software: * One of the following, required: * Microsoft Operating Systems suite of products such as: Office 365, Active Directory, Azure, Exchange, Windows Server * Remote Management or Monitoring/Observability Solution Software. Ex. N-Central, Auvik, PRTG, Nagios, NetFlow * FortiOS or other Firewall Software Experience * Complimentary experience with Microsoft Windows systems and other network adjacent systems (VoIP, SAN, Hypervisors, etc), preferred Other Knowledge, Skills & Abilities: * Strong verbal and written communication skills * Ability to troubleshoot issues, identify solutions, and appropriately escalate issues, required * Strong analytical, facilitation, documentation, and communication skills, required * Strong project planning, scoping and management skills, required * Strong business process analysis & design and process flow skills, required * Excellent interpersonal and customer relationship skills * Capacity to work in a deadline-driven environment while handling multiple projects/tasks simultaneously with a focus on details * Capable of successfully multi-tasking while working independently or within a group environment * Capable of working well under pressure while dealing with unexpected problems in a professional manner * Ability to work well in a cross-functional team environment preferred * Must have excellent organizational and multi-tasking skills Keywords: Network Operations Center, NOC, Manager, Azure, Service Delivery, Lead, Active Directory, AD, IT Solutions, Professional Services, Service Desk Lead, Escalate, Facilitate, Supervise. Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography. Illinois Range: $90,000 - $135,000

The Network Operations (NOC) Manager will lead the NOC Team within Managed Services practice. This position is a multi-faceted, challenging role that requires excellent attention to detail, the ability to effectively communicate and influence clients, develop relationships with technical and business contacts, coordinate delivering, operations and project resources, and follow tasks through to completion. The Firm provides comprehensive managed services to growing mid-market organizations. Our solutions range from cloud/infrastructure managed services, to end user service desk, to full outsourcing of IT. Job Duties: Acts as contact regarding all questions and information, including progress, challenges encountered, and issues identified within the NOC Provides exceptional client service and develops deliverables and/or solutions to issues Identifies, grows, and maintains relationships with client personnel, including members of client management Prepares formal and informal presentations for various internal meetings Reviews and participates in project plans for the improvement of service delivery Facilitates the project plan making updates as directed by the management team Manages tasks closely to make sure they are being completed and in a timely manner Documents information from internal project meetings Escalates any issues to senior management, as needed Provides regular status updates on the implementation Fosters a positive demeanor, learning attitude and client service mentality with staff and seniors Other duties as required Supervisory Responsibilities: Supervises the day-to-day workload of team members within the NOC Ensures teams are trained on all relevant software Evaluates the performance of team members and assists in the development of goals and objectives to enhance professional development Delivers periodic performance feedback and completes performance evaluations for teams in accordance with Firm guidance Acts as mentor to team members, as appropriate Qualifications, Knowledge, Skills and Abilities: Education: High School Diploma or GED, required Bachelor's degree, with a focus in Information Technology or Computer Science, preferred Experience: Five (5) or more years of professional experience in Service Delivery, IT or Professional IT Solution Services, required Five (5) or more years of experience within the Microsoft operating system environment and suite of products, and web/networked computing environments (Windows Server and Desktop, MS Exchange, Active Directory, etc.), required Three (3) or more years of experience leading small teams within the network operations center, service desk or help desk environment, required Experience troubleshooting issues, identifying solutions, and appropriately escalating, required. Experience with project planning, scoping and management skills, required Business process analysis & design experience, required Client facing consulting experience, preferred Licenses/Certifications: Project Management Professional, (PMP), preferred ITIL V3/V4, preferred Software: One of the following, required: Microsoft Operating Systems suite of products such as: Office 365, Active Directory, Azure, Exchange, Windows Server Remote Management or Monitoring/Observability Solution Software. Ex. N-Central, Auvik, PRTG, Nagios, NetFlow FortiOS or other Firewall Software Experience Complimentary experience with Microsoft Windows systems and other network adjacent systems (VoIP, SAN, Hypervisors, etc), preferred Other Knowledge, Skills & Abilities: Strong verbal and written communication skills Ability to troubleshoot issues, identify solutions, and appropriately escalate issues, required Strong analytical, facilitation, documentation, and communication skills, required Strong project planning, scoping and management skills, required Strong business process analysis & design and process flow skills, required Excellent interpersonal and customer relationship skills Capacity to work in a deadline-driven environment while handling multiple projects/tasks simultaneously with a focus on details Capable of successfully multi-tasking while working independently or within a group environment Capable of working well under pressure while dealing with unexpected problems in a professional manner Ability to work well in a cross-functional team environment preferred Must have excellent organizational and multi-tasking skills Keywords: Network Operations Center, NOC, Manager, Azure, Service Delivery, Lead, Active Directory, AD, IT Solutions, Professional Services, Service Desk Lead, Escalate, Facilitate, Supervise. Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography. Illinois Range: $90,000 - $135,000

The Network Operations (NOC) Manager will lead the NOC Team within Managed Services practice. This position is a multi-faceted, challenging role that requires excellent attention to detail, the ability to effectively communicate and influence clients, develop relationships with technical and business contacts, coordinate delivering, operations and project resources, and follow tasks through to completion. The Firm provides comprehensive managed services to growing mid-market organizations. Our solutions range from cloud/infrastructure managed services, to end user service desk, to full outsourcing of IT. Job Duties: Acts as contact regarding all questions and information, including progress, challenges encountered, and issues identified within the NOC Provides exceptional client service and develops deliverables and/or solutions to issues Identifies, grows, and maintains relationships with client personnel, including members of client management Prepares formal and informal presentations for various internal meetings Reviews and participates in project plans for the improvement of service delivery Facilitates the project plan making updates as directed by the management team Manages tasks closely to make sure they are being completed and in a timely manner Documents information from internal project meetings Escalates any issues to senior management, as needed Provides regular status updates on the implementation Fosters a positive demeanor, learning attitude and client service mentality with staff and seniors Other duties as required Supervisory Responsibilities: Supervises the day-to-day workload of team members within the NOC Ensures teams are trained on all relevant software Evaluates the performance of team members and assists in the development of goals and objectives to enhance professional development Delivers periodic performance feedback and completes performance evaluations for teams in accordance with Firm guidance Acts as mentor to team members, as appropriate Qualifications, Knowledge, Skills and Abilities: Education: High School Diploma or GED, required Bachelor's degree, with a focus in Information Technology or Computer Science, preferred Experience: Five (5) or more years of professional experience in Service Delivery, IT or Professional IT Solution Services, required Five (5) or more years of experience within the Microsoft operating system environment and suite of products, and web/networked computing environments (Windows Server and Desktop, MS Exchange, Active Directory, etc.), required Three (3) or more years of experience leading small teams within the network operations center, service desk or help desk environment, required Experience troubleshooting issues, identifying solutions, and appropriately escalating, required. Experience with project planning, scoping and management skills, required Business process analysis & design experience, required Client facing consulting experience, preferred Licenses/Certifications: Project Management Professional, (PMP), preferred ITIL V3/V4, preferred Software: One of the following, required: Microsoft Operating Systems suite of products such as: Office 365, Active Directory, Azure, Exchange, Windows Server Remote Management or Monitoring/Observability Solution Software. Ex. N-Central, Auvik, PRTG, Nagios, NetFlow FortiOS or other Firewall Software Experience Complimentary experience with Microsoft Windows systems and other network adjacent systems (VoIP, SAN, Hypervisors, etc), preferred Other Knowledge, Skills & Abilities: Strong verbal and written communication skills Ability to troubleshoot issues, identify solutions, and appropriately escalate issues, required Strong analytical, facilitation, documentation, and communication skills, required Strong project planning, scoping and management skills, required Strong business process analysis & design and process flow skills, required Excellent interpersonal and customer relationship skills Capacity to work in a deadline-driven environment while handling multiple projects/tasks simultaneously with a focus on details Capable of successfully multi-tasking while working independently or within a group environment Capable of working well under pressure while dealing with unexpected problems in a professional manner Ability to work well in a cross-functional team environment preferred Must have excellent organizational and multi-tasking skills Keywords: Network Operations Center, NOC, Manager, Azure, Service Delivery, Lead, Active Directory, AD, IT Solutions, Professional Services, Service Desk Lead, Escalate, Facilitate, Supervise. Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography. Illinois Range: $90,000 - $135,000