Requirements Manager jobs at TransUnion

Manager ( Pre-Foreclosure) Full time; Exempt/ Hybrid Dovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide. General Description: Provides leadership to and has operational responsibility for the management of assigned department, Pre-Foreclosure). Oversee the quality and compliance regarding laws and regulations and identify areas of improvement. Essential Functions and Duties: • Work with senior management to plan, develop, organize, implement, direct, and evaluate goals, budget, and activities of assigned department. • Develop and implement appropriate measurements and controls to ensure compliance with government regulations and organizational policies. • Maintain departmental staffing and productivity standards within allocated budgets and resources. • Review operating results and evaluate against goals and department standards; monitor and report trends and re-align staff to meet objectives/changing business needs. • Participate in interview and selection processes with supervisory and higher job positions. • Make recommendations in hiring, firing, advancement, promotion, or any other change of status of department staff within the guidelines of budget and communicated procedures for such change of status events. • Approve timely and accurate responses to all internal and external audits, compliance reviews, requests for information, etc., ensuring information is provided in accordance with organizational policy and standards as well as regulatory requirements. • Implement policies and procedures that result in high quality service to clients and a positive work environment for staff to promote the retention of both. • Consistently demonstrate an ability to strategize and problem-solve when challenges arise. • Identify new opportunities for departmental growth and productivity. • Serve as a mentor to department and share knowledge and development opportunities to clarify guidelines and strengthen understanding of regulatory compliance and product knowledge. • Prepare and submit departmental reports as requested. • Successfully complete annual regulatory compliance training. • Performs other related duties as assigned. Required Qualifications: • Bachelor's degree or equivalent combination of education and experience. • 3+ years of Management experience in Mortgage Banking/Servicing or related financial services. • Must have working knowledge of mortgage servicing operations and mortgage quality assurance. • Strong knowledge of mortgage compliance and regulations. • Solid PC skills: Proficient with Microsoft applications and mortgage servicing platforms. • Strong analytical and problem-solving skills and attention to detail. • Ability to handle complex, multiple tasks simultaneously in a fast-paced environment. • Ability to coordinate multiple and changing priorities. • Effective verbal and written communication skills with demonstrated ability to interact in a positive and professional manner at all times with all levels of both internal and external audiences, including the ability to handle confidential or sensitive information with discretion. • Ability to motivate others and serve as a role model for organizational and departmental initiatives, procedures, and values. Preferred/Other Qualifications: • Knowledge of mortgage servicing software and platforms. • 5-10 years of mortgage servicing experience. • 5 plus years of management in the financial services/mortgage industry. Benefits • Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more. • Employer paid Life Insurance, Short Term Disability, and Long-Term Disability. • 401 (K) Plan with company match • Paid Vacation, Sick, Personal and Holidays Physical and Work Environment: The employee must be comfortable in either an on-site office setting, or a quiet, designated work from home space that is free from distractions and noise. The employee is regularly required to communicate (give/receive) information through multiple methods of communication with clear understanding from others. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position and or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time. The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machine, computer printer and phones. The noise level, if working on-site, is usually moderate and typical of an office environment. In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.

GIS Field Services was formed in 1998 and is based in Dallas, TX. GIS provides mortgage field services across five full states: Arkansas, Alabama, Louisiana, Tennessee and Texas. We provide the following types of inspections: Exterior Occupancy Verification, Interior Vacant Walk Through, Insurance Loss Draft, Disaster, Bankruptcy and Sale Date. Industry Mortgage Field Services Industry Experience • Experienced with National providers like MCS, Cyprexx, Service Link, etc. • Operational knowledge in the Mortgage Field services industry • College Degree preferred • Microsoft Excel - need to be very comfortable working with excel (i.e. create pivot tales) • InspectorADE - Extensive back-office InspectorADE knowledge required. Here is a list of the daily task, duties and responsibilities that the Inspection Manager will be responsible for. Daily Inspector Updates • Manage and coordinate the inspector network with the intent to identify those inspectors that are not completing work and what might be causing the delay • Send daily late work request messages out to inspectors who have late work in their queue • Maintain the company inspector dashboard with updates from the field • Work with inspectors directly to answer their questions (address location, form questions, inspection requirements, etc.) • Take inspector phone calls and provide needed information when requested • Assure orders are being completed and managed through InspectorADE • Communicate with Senior Management on a daily basis to relay inspector updates Past Due Inspection • Using InspectorADE to identify extremely aged inspections • Follow up with inspectors via phone and messaging to determine the delay reason, estimated completion date and overall situation. • Take ownership over extremely aged orders to make sure the inspector is completing them. Inspection Management • Reassign work between inspectors depending on who is working and who is not working • Coordinate pay and expectations for out of territory fill in work Follow-Up Needed • Coordinate with inspectors to make sure follow up corrections are getting done • Answer client estimated completed date emails related to follow-up needed inspections • Answer clarification questions for client and inspectors related to follow ups New Hire management • Track New Hires during first 30 days to make sure that they have clicked download, completed first day of inspections, and check in on them via phone call. • If someone isn't getting their work done, you can have the Director of Recruiting track them down for a status update Unassigned Queue • Manage Unassigned Queue to assign orders to nearby inspectors • Coordinate pricing and coverage • Communicate holes to VP of Operations so they can work on long term solutions. Client Communication • Work with clients to provide daily status updates on late inspections. Other • Senior Management might on occasion have additional tasks that he needs the Company assistance with • Pick up additional duties when Senior Management is out of the office Workday • 8 hours per day (Monday through Friday) • 9:00 am - 5:00 pm • This job is a remote job Benefits • 15 days PTO • 401K matching • Health Insurance

Step into an instrumental role. Help conduct the smooth operation of a fast-paced-and friendly-financial planning practice. Work as an employee of an independent advisor franchisee with Ameriprise Financial Services. The People Manager will consistently follow high standards of business and professional ethics and legal and regulatory requirements. The key areas of responsibility include practice operations, human resources, business development, budgets in operations and human resources. Focus: Support team perspective -Smooth, effective, methodical procedures for all support team members. Practice Growth - Internal Operations * Review work methods and procedures for possible quality improvements and efficiencies; Oversight of Implementation and Compliance Requirements. * Organize/support Research new hardware technologies / systems (i.e.., iMeet, Conference Plus, etc.) and train staff on them. * Support the Leadership Team to develop strategic growth initiatives * Manage the Client Service Model as developed by the Leadership Team * Ensure Compliance Standards are communicated and in place for internal staffing procedures Practice Growth - External * Support and implementation of new ventures designed to support the Advisors for the efficiency and growth of the Operations Support Staff * Participate in accordance with CFO on financial planning for the practice inclusive of budget review and expense projections and forecasting * Assist in developing annual Operations Budget and approval of Expenditures for the budget * Community involvement as a presence for the practice * Conducting in-depth operations review of potential practice acquisitions Human Resources: * Conceptualize the steps and processes to accomplish the vision of practice leadership * Development and Oversight of Operations Support Staff * Evaluate and identify staffing needs and workflow * Conduct Monthly One to One meeting with all Operations Support Staff to review progress toward growth strategies * Plan, facilitate, and implement Operations meetings. * Responsible for communication of practice/management decisions to all Operations Support Staff in accordance with CFO and Practice Manager * In conjunction with CFO, you will be responsible for all Operations Support Staff Individual Development Plans (IDP). * Oversee Compliance with HR State and Federal Laws * Collaborate with Practice Manager to review systems prior to implementation of the team to align with company's Vision and Values Qualifications and Key Traits: * Minimum 5 - 10 years' experience in People Management * Keen strategic planning skills, with a passion for expanding business potential. * Management experience in human resources, information technology, marketing, and business development. * Natural passion for efficiency and streamlined, seamless operations. * Outstanding organization and tactical execution skills * Sound decision-making and problem-solving skills * Willingness to drive implementation * Inherent process orientation, with extreme attention to detail, accuracy and accountability. * Effective and efficient time management * Polite and clear phone manner * Ability to multi-task * Ability to adhere to rules and regulations as stated and required by Advisor and FINRA * Ability to support and provide guidance for compliance within the Advisor's Practice * Positive attitude and sincere willingness to constantly learn and grow Expectations: * Travel: Must be willing and able to travel to out of state office locations 1-2 times a quarter, and for annual team meeting. * Quality of Work: Accurate, neat, attentive to detail, consistent, takes time to do it right, thorough, high standards, follows procedures. * Dependability: Consistent attendance, punctuality, and reliability. Follows policy completely. * Communication: Adept at oral and written communication, shares information with peers and supervisors, handles internal and external communications. * Internal/External Relationships: Agreeable, constructive, flexible, helps without being asked, handles customers/vendors/outsiders, seeks and maintains good relationships, expedites orders and projects. * Judgment: Tactful, displays sensitivity, uses common sense, maintains confidentiality, makes sound decisions, sizes up situations, takes appropriate actions. * Organizational Abilities: Sets realistic priorities, organizes time, sets schedules, meets deadlines, completes projects on time, uses time well, does not waste time, ability to coordinate with others. * Volume of Work: Keeps up with workload, meets crash programs, when necessary, is steady, consistent, willing to put in extra effort. * Job Knowledge / Technical Skills: Knows what must be done, seldom needs instruction, proficient in all technical aspects of job, knows how to run equipment, able to work independently, able to instruct, guides and trains others, understands safety/security procedures and maintains them. * Motivation: Genuine commitment to job, energetic, self-starting, shows initiative, commitment, positive attitude, enthusiasm, and high energy level. * Reaction to Stress: Can be depended upon when deadline pressures intensify, able to remain calm and effective despite irritation or changes in plans and policies, rarely loses temper, shows good frustration tolerance, able to handle irate customers/vendors. * Problem Solving: Troubleshoots, quick insight and able to learn, handles complex assignments, analytical, gets to the point quickly. * Creativity: Innovative, generates original solutions, develops new options, and suggests improvements, willing to try new concepts. * Decisiveness: Willingness to make decisions, makes appropriate decisions, asks questions when needed. * Hygiene: Clothing appropriate to work (IE: work clothes, uniform, etc.). Comes to work clean, no offensive odors, appears healthy and clear-eyed - not flushed or pale, alert, physically capable (IE: clear speech, awake). Compensation: * Compensation commensurate with relevant experience. * Group medical, dental, life & disability. * 401K after one-year employment. * Holidays and paid time off per company policy. At Ameriprise Financial, we're not just in the business of helping clients with their financial goals - we also help our advisors and employees reach their true potential by embracing an inclusive and collaborative culture. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. If you're motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Financial. This position is with an Ameriprise Financial Franchise owner. Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives. Salary range: An annual salary range of $150k - $200k is what we expect to pay for this position, based on overall skills and experience. Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered. Who is Customers Bank? Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with. We get you further, faster. Focused on you: We provide every customer with a single point of contact. A dedicated team member who's committed to meeting your needs today and tomorrow. On the leading edge: We're innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead. Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we're a partner you can trust. What We Need: We are seeking a Vice President, HCM Workday Manager to join our Team! The role will be the product owner and expert for the Workday HCM system including system updates, configurations, vendor integrations, module enhancements and overall day-to-day system oversight. This position offers the opportunity to work as an integral part of our People Experience Team (PXT), working closely with the SVP, of Shared Services, the PXT leadership team, and collaborating with team members throughout the organization. You will provide analytics for 800+ employees across the US as the company expands its footprint. The ideal candidate must possess strong attention to detail, have previous project management and technical experience with Workday HCM, and Payroll processing, and thrive in a fast-paced, team-oriented environment. This role requires four days in the office (Mon - Thurs) and remote on Friday and can be located in our NYC or Malvern PA offices. Customers Bank seeks talent that is Hungry - Humble and Smart! We want people who know what they are doing, are accountable and delivery oriented, excel through opportunity with compassion and empathy for others. If you are a team player who enjoys creativity and achieving goals, we want to hear from you! Workday Expert: End-to-end Workday HCM administrator and product ownership responsibilities. Analyze the current system, propose solutions for more efficient processes. Hands-on oversight of system updates, configuration, change management, project management, vendor integrations, module enhancements and reporting. Partner with Finance and IT on system integrations and day-to-day operations. Lead projects that involve Workday lifecycle design, testing, training and implementation. Manage on-going data and product ownership that enable clear communication and deliverables. Work with the Data, Analytics and Reporting team in generating custom reports for presenting workforce trends. Work with PXT Compliance to ensure processes are followed for audit responses. Maintain SOX & FINRA compliance adhering to segregation of duties. Ensure data integrity across HR systems (HCM, ATS, LMS, etc.) through regular audits and validation processes. Focus on accuracy in data, delivery within agreed timelines, reduction in manual efforts through automation and incorporating AI into solutions. Operational Support: Maintain workforce files and digital records in accordance with internal policies and compliance standards. Ensure the accuracy and integrity of HR data by regularly reviewing, auditing, and updating employee records across systems. Strong knowledge of data privacy laws and the handling of confidential information. Respond to routine inquiries related to HR processes and systems, escalating complex issues as needed. Collaborate with PXT team members to support day-to-day operations and drive process consistency across the function. Project Management: Manage and lead PXT initiatives and projects, including system implementations, policy rollouts, and change management efforts. Collaborate with cross-functional teams, vendors and resources with project plans, solutions, timing and deliverables. Track and follow up on deliverables, timelines, and resource plans in coordination with HR and cross-functional teams. Track and communicate project status to stakeholders, ensuring risks and issues are identified and mitigated. Support continuous improvement initiatives that align with PXT strategic goals. What Do You Need? 8-10 years' experience in managing Workday, HCM systems, and experience with other modules such as payroll, benefits, advanced compensation, and recruiting. Bachelor's degree in Human Resources, Business Administration, Data Analytics, or related field required. Workday certification or BS/MS in computer science. 3-5 years of experience in HR analytics, reporting, or HR operations roles. Experience managing HR projects or cross-functional initiatives is highly desirable. Strong data skills with tools such as Excel (advanced), Power BI, Tableau, or similar. Experience with SQL, Python, or other scripting tools for data extraction is a plus. Experience with project management tools (e.g., Asana, Smartsheet, Jira, Microsoft Project). Strong analytical and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. Excellent attention to detail and data accuracy. Strong interpersonal and communication skills to collaborate with various stakeholders. Service mind-set that fosters collaboration, building strong relationships, and a “Wow” experience for stakeholders. Technology Skills: Ability to work with the Microsoft Suite and learn/work with other Customers Bank's applications. Proficient in HCM platforms, specifically Workday required. Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws. Diversity Statement: At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let's take on tomorrow.

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives. Salary range: An annual salary range of $150k - $200k is what we expect to pay for this position, based on overall skills and experience. Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered. Who is Customers Bank? Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with. We get you further, faster. Focused on you: We provide every customer with a single point of contact. A dedicated team member who's committed to meeting your needs today and tomorrow. On the leading edge: We're innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead. Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we're a partner you can trust. What We Need: We are seeking a Vice President, HCM Workday Manager to join our Team! The role will be the product owner and expert for the Workday HCM system including system updates, configurations, vendor integrations, module enhancements and overall day-to-day system oversight. This position offers the opportunity to work as an integral part of our People Experience Team (PXT), working closely with the SVP, of Shared Services, the PXT leadership team, and collaborating with team members throughout the organization. You will provide analytics for 800+ employees across the US as the company expands its footprint. The ideal candidate must possess strong attention to detail, have previous project management and technical experience with Workday HCM, and Payroll processing, and thrive in a fast-paced, team-oriented environment. This role requires four days in the office (Mon - Thurs) and remote on Friday and can be located in our NYC or Malvern PA offices. Customers Bank seeks talent that is Hungry - Humble and Smart! We want people who know what they are doing, are accountable and delivery oriented, excel through opportunity with compassion and empathy for others. If you are a team player who enjoys creativity and achieving goals, we want to hear from you! Workday Expert: End-to-end Workday HCM administrator and product ownership responsibilities. Analyze the current system, propose solutions for more efficient processes. Hands-on oversight of system updates, configuration, change management, project management, vendor integrations, module enhancements and reporting. Partner with Finance and IT on system integrations and day-to-day operations. Lead projects that involve Workday lifecycle design, testing, training and implementation. Manage on-going data and product ownership that enable clear communication and deliverables. Work with the Data, Analytics and Reporting team in generating custom reports for presenting workforce trends. Work with PXT Compliance to ensure processes are followed for audit responses. Maintain SOX & FINRA compliance adhering to segregation of duties. Ensure data integrity across HR systems (HCM, ATS, LMS, etc.) through regular audits and validation processes. Focus on accuracy in data, delivery within agreed timelines, reduction in manual efforts through automation and incorporating AI into solutions. Operational Support: Maintain workforce files and digital records in accordance with internal policies and compliance standards. Ensure the accuracy and integrity of HR data by regularly reviewing, auditing, and updating employee records across systems. Strong knowledge of data privacy laws and the handling of confidential information. Respond to routine inquiries related to HR processes and systems, escalating complex issues as needed. Collaborate with PXT team members to support day-to-day operations and drive process consistency across the function. Project Management: Manage and lead PXT initiatives and projects, including system implementations, policy rollouts, and change management efforts. Collaborate with cross-functional teams, vendors and resources with project plans, solutions, timing and deliverables. Track and follow up on deliverables, timelines, and resource plans in coordination with HR and cross-functional teams. Track and communicate project status to stakeholders, ensuring risks and issues are identified and mitigated. Support continuous improvement initiatives that align with PXT strategic goals. What Do You Need? 8-10 years' experience in managing Workday, HCM systems, and experience with other modules such as payroll, benefits, advanced compensation, and recruiting. Bachelor's degree in Human Resources, Business Administration, Data Analytics, or related field required. Workday certification or BS/MS in computer science. 3-5 years of experience in HR analytics, reporting, or HR operations roles. Experience managing HR projects or cross-functional initiatives is highly desirable. Strong data skills with tools such as Excel (advanced), Power BI, Tableau, or similar. Experience with SQL, Python, or other scripting tools for data extraction is a plus. Experience with project management tools (e.g., Asana, Smartsheet, Jira, Microsoft Project). Strong analytical and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. Excellent attention to detail and data accuracy. Strong interpersonal and communication skills to collaborate with various stakeholders. Service mind-set that fosters collaboration, building strong relationships, and a “Wow” experience for stakeholders. Technology Skills: Ability to work with the Microsoft Suite and learn/work with other Customers Bank's applications. Proficient in HCM platforms, specifically Workday required. Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws. Diversity Statement: At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let's take on tomorrow.

Business Office Manager- Jira Align About the Role: This role requires a highly experienced Jira Align Administrator to play a pivotal role in our ongoing transition to the Product Operating Model and implementation of Lean Portfolio Management. This role will be instrumental in ensuring the successful implementation, configuration, and ongoing support of Jira Align and related tools, empowering our agile teams to effectively manage their work by providing data-driven insights to support strategic decision-making. Responsibilities: * Collaborate with Portfolio and Enterprise operations teams to identify opportunities and define requirements for tools like Enterprise Insights and Focus, enhancing transparency and data availability. * Develop and implement strategies for the adoption and effective use of these tools, aligning with our Product Operating Model (POM) and agile methodologies. * Partner with the Lean Agile Center of Excellence, Portfolio Ops Managers, Portfolio Managers and other stakeholders to deliver robust tooling solutions that support Lean Portfolio Management (LPM). * Lead the customization of existing tools and develop innovative solutions for use of these tools in Portfolio Management. * Manage and troubleshoot data synchronization between various tools, including Jira and Jira Align. * Help in user creation, permission management, and team setup. * Provide timely support to users through Jira Align support channels. * Develop user guides and documentation to facilitate user adoption. * Collaborate with the reporting team to create reports and dashboards that complement Jira Align and provide broader insights. * Contribute to the development of a Jira Align adoption roadmap, prioritizing functionality rollouts. * Champion SAFe Agile standards and adherence to process guidelines. Qualifications: * 10+ years of experience in Jira administration, with extensive Jira Align administration experience being essential. * Proven experience using Jira for sprint management. * A passion for results-oriented, value-driven cultures. * Strong leadership skills with the ability to influence and achieve results through others. * Excellent written and verbal communication skills. * Superior interpersonal skills, including stakeholder management and the ability to present to senior leadership, including C-suite executives. * Highly detail-oriented with the ability to multitask in a fast-paced environment. * Strong business acumen, including the ability to analyze trends and budgets. * Customer-focused with a strong service orientation. * Advanced analytical and problem-solving skills. * Extensive experience managing complex, cross-organizational programs. * Proven ability to track progress, identify process gaps, recommend controls, and communicate effectively with business leaders. * Experience managing multiple priorities independently and within a team environment. * Advanced skills in consultation, conflict resolution, negotiation, and facilitation. * Knowledge of Scaled Agile Framework (SAFe) and Lean Portfolio Management (LPM). * Experience with portfolio tools such as Apptio Cost Transparency, Looker, Alfabet, and financial modeling tools is a plus. * Bachelor's degree in Business Administration, Finance, Computer Science, or a related field, or equivalent experience. * 10+ years of progressively responsible experience requiring advanced critical thinking, analytical, and problem-solving skills. Financial/trading industry experience is a plus. CME Group is committed to offering a competitive total rewards package for our employees that recognizes their contributions to the business and reflects our long-term investment in their future. The pay range for this role is $122,300-$203,900. Actual salary offered will be dependent on a wide array of factors including but not limited to: relevant experience, skills, education and comparison to internal employees (where relevant). Our compensation program also includes an annual target bonus opportunity for all employees, as well as the opportunity to become an owner in the company through our broad-based equity program. Through our benefits program, we strive to offer flexibility, value and choice. From comprehensive health coverage, to a retirement package that includes both a 401(k) and an active pension plan, to highly competitive education reimbursement provisions, paid time off and a mental health benefit, CME Group offers a holistic benefits package for our team and their dependents. CME Group: Where Futures are Made CME Group is the world's leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it - all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more. At CME Group, we embrace our employees' unique experiences and skills to ensure that everyone's perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic. Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more here.

About Us: Founded 19 years ago and headquartered in Chicago, the DV Group of financial services firms has grown to more than 450 people operating throughout the world. Since spinning out of a large brokerage firm in 2016, DV Trading rapidly scaled as an independent proprietary trading firm utilizing its own capital, trading strategies, and risk management methodologies to provide liquidity and hedging opportunities to financial participants, commodity producers and counterparties worldwide. DV Group affiliates also include two broker dealers, an introducing broker in commodities, a cryptocurrency market making firm, and several investment advisory firms. Job Responsibilities: Support the financial planning, reporting, and budgeting processes across the DVT portfolio of businesses Partner with key business leads to lead the budget, planning, and forecast formulation and execution Generate monthly, quarterly and yearly reporting insights by gathering and analyzing data as well as actuals/projection variances Identify relevant trends and key variance drivers. Advise leadership of opportunities and risk impacting the firm Identify process improvements to reduce process cycle times, improve financial forecast quality, and enhance information provided to leadership for business decisions Develop credibility and build partnerships with the accounting team and other key stakeholders across DV to facilitate efficiency, knowledge sharing, and opportunities for process improvement Requirements: Bachelor's degree in accounting, finance, or related acumen. 7+ years of financial planning and analysis experience within the financial services space. Ability to collect, clean, and interpret large data sets across multiple systems to provide insightful analysis. Experience in planning, coordinating, and executing multiple work streams simultaneously. Strong grasp of income sheet, balance sheet, and cash flow financial statements interactions. Ability to analyze financial results and assess financial impacts of business decisions. Experience working within a G/L system, Microsoft Dynamics preferred. Advanced Excel knowledge and skills (including Power Query) PowerPoint; SQL and/or Python a plus. Excellent communication skills, both written and verbal. A tech forward approach to managing day to day tasks - we love to automate and make things more efficient and so should you! Strong problem solver with the ability to navigate ambiguity and leverage your resources. The desire to take ownership of projects and ideas, while being able to identify gaps and other areas of improvement. The ability to adapt to a dynamic and ever-changing environment - we are in high growth mode and move quickly to achieve business goals. Benefits: Discretionary bonus eligibility Medical, dental, and vision insurance HSA, FSA, and Dependent Care options Employer Paid Group Term Life and AD&D Insurance Voluntary LTD, Life & AD&D insurance Flexible vacation policy Retirement plan with employer match Paid parental leave Wellness Programs Annual compensation range $150 - 200K base + discretionary bonus opportunity DV is not accepting unsolicited resumes from search firms. Only search firms with valid, written agreements with DV should submit resumes in response to DV's posted positions. All resumes submitted by search firms to DV via e-mail, the Internet, personal delivery, facsimile, or any other method without a valid written agreement shall be deemed the sole property of DV, and no fee will be paid in the event the candidate is hired by DV. DV is proud to be an equal opportunity employer and committed to creating an inclusive environment for all employees.

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives. Salary range: An annual salary range of $150k - $200k is what we expect to pay for this position, based on overall skills and experience. Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered. Who is Customers Bank? Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with. We get you further, faster. Focused on you: We provide every customer with a single point of contact. A dedicated team member who's committed to meeting your needs today and tomorrow. On the leading edge: We're innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead. Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we're a partner you can trust. What We Need: We are seeking a Vice President, HCM Workday Manager to join our Team! The role will be the product owner and expert for the Workday HCM system including system updates, configurations, vendor integrations, module enhancements and overall day-to-day system oversight. This position offers the opportunity to work as an integral part of our People Experience Team (PXT), working closely with the SVP, of Shared Services, the PXT leadership team, and collaborating with team members throughout the organization. You will provide analytics for 800+ employees across the US as the company expands its footprint. The ideal candidate must possess strong attention to detail, have previous project management and technical experience with Workday HCM, and Payroll processing, and thrive in a fast-paced, team-oriented environment. This role requires four days in the office (Mon - Thurs) and remote on Friday and can be located in our NYC or Malvern PA offices. Customers Bank seeks talent that is Hungry - Humble and Smart! We want people who know what they are doing, are accountable and delivery oriented, excel through opportunity with compassion and empathy for others. If you are a team player who enjoys creativity and achieving goals, we want to hear from you! Workday Expert: * End-to-end Workday HCM administrator and product ownership responsibilities. * Analyze the current system, propose solutions for more efficient processes. * Hands-on oversight of system updates, configuration, change management, project management, vendor integrations, module enhancements and reporting. * Partner with Finance and IT on system integrations and day-to-day operations. * Lead projects that involve Workday lifecycle design, testing, training and implementation. * Manage on-going data and product ownership that enable clear communication and deliverables. * Work with the Data, Analytics and Reporting team in generating custom reports for presenting workforce trends. * Work with PXT Compliance to ensure processes are followed for audit responses. * Maintain SOX & FINRA compliance adhering to segregation of duties. * Ensure data integrity across HR systems (HCM, ATS, LMS, etc.) through regular audits and validation processes. * Focus on accuracy in data, delivery within agreed timelines, reduction in manual efforts through automation and incorporating AI into solutions. Operational Support: * Maintain workforce files and digital records in accordance with internal policies and compliance standards. * Ensure the accuracy and integrity of HR data by regularly reviewing, auditing, and updating employee records across systems. * Strong knowledge of data privacy laws and the handling of confidential information. * Respond to routine inquiries related to HR processes and systems, escalating complex issues as needed. * Collaborate with PXT team members to support day-to-day operations and drive process consistency across the function. Project Management: * Manage and lead PXT initiatives and projects, including system implementations, policy rollouts, and change management efforts. * Collaborate with cross-functional teams, vendors and resources with project plans, solutions, timing and deliverables. * Track and follow up on deliverables, timelines, and resource plans in coordination with HR and cross-functional teams. * Track and communicate project status to stakeholders, ensuring risks and issues are identified and mitigated. * Support continuous improvement initiatives that align with PXT strategic goals. What Do You Need? * 8-10 years' experience in managing Workday, HCM systems, and experience with other modules such as payroll, benefits, advanced compensation, and recruiting. * Bachelor's degree in Human Resources, Business Administration, Data Analytics, or related field required. * Workday certification or BS/MS in computer science. * 3-5 years of experience in HR analytics, reporting, or HR operations roles. * Experience managing HR projects or cross-functional initiatives is highly desirable. * Strong data skills with tools such as Excel (advanced), Power BI, Tableau, or similar. * Experience with SQL, Python, or other scripting tools for data extraction is a plus. * Experience with project management tools (e.g., Asana, Smartsheet, Jira, Microsoft Project). * Strong analytical and problem-solving skills. * Ability to manage multiple priorities in a fast-paced environment. * Excellent attention to detail and data accuracy. * Strong interpersonal and communication skills to collaborate with various stakeholders. * Service mind-set that fosters collaboration, building strong relationships, and a "Wow" experience for stakeholders. Technology Skills: * Ability to work with the Microsoft Suite and learn/work with other Customers Bank's applications. * Proficient in HCM platforms, specifically Workday required. Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also provide "reasonable accommodations", upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws. Diversity Statement: At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let's take on tomorrow.

Ocean Tomo offers an entrepreneurial environment where you will work at the intersection of financial theory and cutting-edge technology. We value creativity, curiosity and problem solving. We require flexibility, dedication and initiative. In return, we provide exceptional opportunities. We are often asked to apply advanced financial and economic principles to assist in the evaluation of emerging technologies or technology-rich corporations. As a Manager in Intellectual Property Dispute Resolution in our Financial Experts practice, you will focus on the daily management of litigation engagements. Some of the responsibilities include meeting with clients and/or counsel to collect information for the creation of reports and financial analyses/models, analyzing and critiquing opposing parties' claims, managing Analysts and working closely with the Managing Directors of the firm. Responsibilities: Creating complex financial models on client businesses and products Writing reports, presentations and other materials Daily management of engagements including meetings with clients and counsel Critiquing opposing parties' claims Directing analyst efforts in preparing models, reports and research and other activities on the engagement Synthesizing financial, marketing and other documents Managing small to medium sized projects independently Training of analysts on technical concepts Assisting with practice development efforts of the Directors and Managing Directors Playing a supporting role in identifying and exploring new business opportunities Requirements: Bachelors or Masters concentrating in finance, accounting, business or economics from a highly regarded program 4 plus years of litigation consulting or intellectual property valuation experience CPA/CFA preferred High degree of professionalism, integrity and flexibility Excellent oral and written communication skills Great attitude and client presence Experience managing team members Solid analytical skills, and the ability to work well in a team environment are essential Proficiency with MS Word and Excel Superior attention to detail Established in 2003, Ocean Tomo, LLC provides Financial Expert, Management Consulting, and Advisory services related to intellectual property (IP) and other intangible assets; corporate accounting investigations; regulatory and reporting obligations; solvency and restructuring; and contractual or competition disputes. Intangible assets comprise 90 percent of business value but are also subject to significant impairment due to enterprise and regulatory compliance risk. Ocean Tomo assists clients - corporations, law firms, governments, and institutional investors - in realizing Intellectual Capital Equity value broadly defined. As a team, we are: Innovative: Offering state of the art and proprietary services within each business we operate. Client Focused: Responding and providing a level of service exceeding expectations. Quality Obsessed: Managing all work products to a zero-error tolerance. Profit Centric: Seeking to maximize profits to our employees and investors over strategies focused on growth. Team Oriented: Working together to serve clients and build a unified firm regardless of office locale or primary practice responsibility. Inclusive: Ocean Tomo welcomes everyone, recognizing diversity as an asset for ourselves and our clients. Why Work for Us? We are an organization built upon the concept of the "team." Our culture and our work set us apart. Our people make all the difference. In addition to excellent employee benefits, some of our innovative benefits include: Hybrid work environment Incentive equity program Annual bonus plan Full reimbursement for industry exams and review courses (CPA, CFA, etc.) Partial tuition reimbursement Unlimited paid time off and paid holidays Applicants MUST submit resumes at ********************************** Local candidates preferred. Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa. Ocean Tomo, LLC and Veris Consulting, LLC are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

HLB Gross Collins is looking for a State & Local Tax (SALT) Manager for our Atlanta, GA office. A career in SALT practice will provide you with the opportunity to help our clients solve their business issues related to business restructuring, adoption of new tax laws, and communicating local tax developments. You'll help with assessing our client's state and local tax burden and recommend solutions that support their overall business objectives. You will also ensure that compliance is consistent with good business practices and with the states applicable tax laws and rules. You'll help with identifying and exploring indirect tax opportunities and issues related to business expansion, systems and controls, refunds and cash flow, and policy and design. Position Description Deliver profitable SALT services to our clients. Manage SALT practice Provide timely, high quality client service that meets or exceeds client expectations with tax advice and consultation Research and resolve technical state and local tax issues Prepare technical memoranda and other client deliverables Manage tax assignments and related projects Plan and coordinate the flow of information with the client Review work papers and state tax returns Participate in the billing and collection process Recognize opportunities for providing additional services to clients, marketing technical specialty or expertise to client Coach others and encourage them to take ownership of their development. Analyze complex ideas or proposals and build a range of meaningful recommendations. Qualifications CPA license BS Degree in Accounting 5+ years of current or recent experience in public accounting or corporate tax department Familiarity with researching state tax laws and regulations Strong communication and writing skills Tax compliance experience/background

Job DescriptionHLB Gross Collins is looking for a State & Local Tax (SALT) Manager for our Atlanta, GA office. A career in SALT practice will provide you with the opportunity to help our clients solve their business issues related to business restructuring, adoption of new tax laws, and communicating local tax developments. You'll help with assessing our client's state and local tax burden and recommend solutions that support their overall business objectives. You will also ensure that compliance is consistent with good business practices and with the states applicable tax laws and rules. You'll help with identifying and exploring indirect tax opportunities and issues related to business expansion, systems and controls, refunds and cash flow, and policy and design. Position Description Deliver profitable SALT services to our clients. Manage SALT practice Provide timely, high quality client service that meets or exceeds client expectations with tax advice and consultation Research and resolve technical state and local tax issues Prepare technical memoranda and other client deliverables Manage tax assignments and related projects Plan and coordinate the flow of information with the client Review work papers and state tax returns Participate in the billing and collection process Recognize opportunities for providing additional services to clients, marketing technical specialty or expertise to client Coach others and encourage them to take ownership of their development. Analyze complex ideas or proposals and build a range of meaningful recommendations. Qualifications CPA license BS Degree in Accounting 5+ years of current or recent experience in public accounting or corporate tax department Familiarity with researching state tax laws and regulations Strong communication and writing skills Tax compliance experience/background Powered by JazzHR L25QvslHKe

Job Description Triad Financial Services is a leading provider of financial services and solutions, serving clients nationwide. We are seeking a highly motivated and skilled Remarketing Manager to join our growing team. Essential Functions: Responsible for the oversight of the management and sale of company owned real estate and chattel (manufactured home) assets from securing through liquidation and accounting of the loss. Develop and document the policies, processes and procedures for the repossession department to ensure all company owned repossessed assets are protected, liquidation timelines are met, expenses are mitigated and the best possible recovery rates are achieved Manage the department vendors to ensure work is completed timely, accurately and on budget Work with community managers and property owners to secure the assets Develop and work with network of retailers to assist with the sale of assets after repossession Coordinate the sale of assets directly to the public when allowable and reasonable Ensure timely processing of invoices and accounting of losses after liquidation Work with internal departments to quickly and accurately resolve any servicing issues Supervise department workload for efficient handling and adherence to all industry servicing compliance standards Assist with other duties as assigned by supervisor Maintain compliance with all company policies and procedures Minimum Qualifications: Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers Excellent computer proficiency (MS Office - Word, Excel and Outlook) Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices Strong working knowledge of the manufactured housing industry highly desired Strong negotiation and sales skills Minimum of 3 years default and/or mortgage/real estate related experience Management skills building and working with teams. Ability to effectively manage employees and create a positive and productive work environment Strong attention to detail, goal oriented Knowledgeable of federal guidelines and the Fair Debt Collection Practices Act MSP experience a plus Bachler's preferred High school diploma or GED required Physical Demand: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Must be able to talk, listen and speak clearly on telephone

Job DescriptionThe Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow, promote from within, and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 12 brands (BMW, Mercedes, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, Mclaren, and Lotus) across 4 states (Georgia, South Carolina, North Carolina, and Florida) What we offer: Free Health Insurance Option Available 401k Match Options Available HSA company match contribution Dental and Vision Insurance Available Paid Vacations, Holiday Pay, PTO pay Career advancement opportunities, promote from within Discounts on products and services Family owned and operated Long term job security Responsibilities Provide recommendations and assistance to customers in order to arrange the financing of their purchases. Present customers with additional product offerings to enhance their vehicle and ownership experience Ensure sales are structured to produce the highest profitability Maintains proficiency and certifications as required for the position Accurately desks deals, submits deals to lenders for approval, makes credit decisions, and effectively closes deals Ensure every deal is fully aligned with local, state and federal guidelines Prepares paperwork, contracts and delivers deals Accurately audit team deals Post-Sale and deeply analyze for improvements Guarantee the expeditious funding of all contracts Qualifications Eagerness to improve College degree preferred or equivalent experience Knowledge of dealership finance and insurance procedures Proficient at structuring deals for maximum profitability Well-versed in title laws and registration process Professional personal appearance and extraordinary verbal/written communication skills Expertise in negotiation and presentation skills Valid driver's license We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

* Strong understanding of depot logistics, device provisioning (Intune), and EUC support. * Proven ability to manage large-scale rollouts and coordinate cross-functional teams. * Excellent communication and stakeholder management skills. * Experience with ServiceNow, POS systems, and retail IT environments is a plus. Roles & Responsibilities: * Conduct daily standups with technical teams, domain managers to track progress, identify blockers, and manage dependencies * Coordinate with architecture leads, depot vendors, and EUC teams to ensure timely delivery and issue resolution. * Own the tech stack and ensure all components (hardware, OS, Intune provisioning, network) are aligned and functioning. TCS Employee Benefits Summary: * Discretionary Annual Incentive. * Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. * Family Support: Maternal & Parental Leaves. * Insurance Options: Auto & Home Insurance, Identity Theft Protection. * Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. * Time Off: Vacation, Time Off, Sick Leave & Holidays. * Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-RJ2 Salary Range-$90,000-$100,000 a year

Job Title: Fraud Manager As Fraud Manager, you will work with internal and external customers to recommend and execute appropriate actions to mitigate losses and ensure a positive customer experience. The role is responsible for leading the fraud team in all aspects of fraud investigation, mitigation, and reporting. You will also partner across the organization to implement tools and business applications that detect and prevent fraud, as well as support customers navigating suspected fraud or scams. What You'll Do: Day in the Life - Every day, you'll lead the Fraud Department, by planning, developing, reporting and implementing fraud and investigation strategies, goals, objectives, and programs. Your focus will be guiding a team as they investigate and research illegal, improper or fraudulent activities involving customers, potential customers, and employees. You will leverage fraud software to analyze high-risk transactions across all payment channels, identify potential fraud, and ensure compliance with all regulatory reporting. You will serve as a liaison to local, state, and federal law enforcement agencies on matters related to fraudulent or improper activity. You will stay current on security laws, regulations, and practices, while keeping management updated on ongoing investigations and other relevant activities. Internal and external customer support is essential in this role, including responding to fraud-related calls from all German American locations and managing potential fraud cases. You're Part of a Team - You are a member of the Risk Department team and will work closely with our BSA Team along with branches and other operational departments, including but not limited to Human Resources, Deposit Operations, Branch Administration, and Technology. What it Takes: Bachelor's degree in Criminal Justice, Business Administration, Risk Management or related field 5+ years' experience in fraud investigation techniques Experience in filing required regulatory reporting pertaining to fraudulent or suspicious activity Travel required within German American footprint (Indiana, Kentucky and Ohio) Ability to: communicate effectively (written and verbally), maintain confidentiality, work with speed and accuracy, grasp technical information quickly, multi-task, and work independently and as a team member. Proficiency in Microsoft Word and Excel Bonus Points: Experience with Fraud detection software Previous customer service experience in a professional setting Bilingual Knowledge of Banking What we can offer you: Medical, dental, vision, STD, LTD, Life insurance, etc. 17 days paid time off, 11 paid holidays and bereavement leave Educational Assistance Program Wellness benefits Life event coverage Paid parental bonding leave Service awards Financial benefits including 401(k) match, stock purchase plan and more Great deals on both national and local discounts on everything from computers and vacations to phones and retail shopping. Logo wear discounts Free checking account, checks and discounted bank services This position is available at the following locations: 1311 W 12th Avenue, Jasper, IN 47546 313 Frederica Street, Owensboro, KY 42301 About Us: German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.

Job Title: Fraud Manager Summary of Duties and Responsibilities: As Fraud Manager, you will work with internal and external customers to recommend and execute appropriate actions to mitigate losses and ensure a positive customer experience. The role is responsible for leading the fraud team in all aspects of fraud investigation, mitigation, and reporting. You will also partner across the organization to implement tools and business applications that detect and prevent fraud, as well as support customers navigating suspected fraud or scams. What You'll Do: Day in the Life - Every day, you'll lead the Fraud Department, by planning, developing, reporting and implementing fraud and investigation strategies, goals, objectives, and programs. Your focus will be guiding a team as they investigate and research illegal, improper or fraudulent activities involving customers, potential customers, and employees. You will leverage fraud software to analyze high-risk transactions across all payment channels, identify potential fraud, and ensure compliance with all regulatory reporting. You will serve as a liaison to local, state, and federal law enforcement agencies on matters related to fraudulent or improper activity. You will stay current on security laws, regulations, and practices, while keeping management updated on ongoing investigations and other relevant activities. Internal and external customer support is essential in this role, including responding to fraud-related calls from all German American locations and managing potential fraud cases. You're Part of a Team - You are a member of the Risk Department team and will work closely with our BSA Team along with branches and other operational departments, including but not limited to Human Resources, Deposit Operations, Branch Administration, and Technology. What it Takes: * Bachelor's degree in Criminal Justice, Business Administration, Risk Management or related field * 5+ years' experience in fraud investigation techniques * Experience in filing required regulatory reporting pertaining to fraudulent or suspicious activity * Travel required within German American footprint (Indiana, Kentucky and Ohio) * Ability to: communicate effectively (written and verbally), maintain confidentiality, work with speed and accuracy, grasp technical information quickly, multi-task, and work independently and as a team member. * Proficiency in Microsoft Word and Excel Bonus Points: * Experience with Fraud detection software * Previous customer service experience in a professional setting * Bilingual * Knowledge of Banking What we can offer you: * Medical, dental, vision, STD, LTD, Life insurance, etc. * 17 days paid time off, 11 paid holidays and bereavement leave * Educational Assistance Program * Wellness benefits * Life event coverage * Paid parental bonding leave * Service awards * Financial benefits including 401(k) match, stock purchase plan and more * Great deals on both national and local discounts on everything from computers and vacations to phones and retail shopping. * Logo wear discounts * Free checking account, checks and discounted bank services This position is available at the following locations: * 1311 W 12th Avenue, Jasper, IN 47546 * 313 Frederica Street, Owensboro, KY 42301 About Us: German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.

The Network Operations (NOC) Manager will lead the NOC Team within Managed Services practice. This position is a multi-faceted, challenging role that requires excellent attention to detail, the ability to effectively communicate and influence clients, develop relationships with technical and business contacts, coordinate delivering, operations and project resources, and follow tasks through to completion. The Firm provides comprehensive managed services to growing mid-market organizations. Our solutions range from cloud/infrastructure managed services, to end user service desk, to full outsourcing of IT. Job Duties: * Acts as contact regarding all questions and information, including progress, challenges encountered, and issues identified within the NOC * Provides exceptional client service and develops deliverables and/or solutions to issues * Identifies, grows, and maintains relationships with client personnel, including members of client management * Prepares formal and informal presentations for various internal meetings * Reviews and participates in project plans for the improvement of service delivery * Facilitates the project plan making updates as directed by the management team * Manages tasks closely to make sure they are being completed and in a timely manner * Documents information from internal project meetings * Escalates any issues to senior management, as needed * Provides regular status updates on the implementation * Fosters a positive demeanor, learning attitude and client service mentality with staff and seniors * Other duties as required Supervisory Responsibilities: * Supervises the day-to-day workload of team members within the NOC * Ensures teams are trained on all relevant software * Evaluates the performance of team members and assists in the development of goals and objectives to enhance professional development * Delivers periodic performance feedback and completes performance evaluations for teams in accordance with Firm guidance * Acts as mentor to team members, as appropriate Qualifications, Knowledge, Skills and Abilities: Education: * High School Diploma or GED, required * Bachelor's degree, with a focus in Information Technology or Computer Science, preferred Experience: * Five (5) or more years of professional experience in Service Delivery, IT or Professional IT Solution Services, required * Five (5) or more years of experience within the Microsoft operating system environment and suite of products, and web/networked computing environments (Windows Server and Desktop, MS Exchange, Active Directory, etc.), required * Three (3) or more years of experience leading small teams within the network operations center, service desk or help desk environment, required * Experience troubleshooting issues, identifying solutions, and appropriately escalating, required. * Experience with project planning, scoping and management skills, required * Business process analysis & design experience, required * Client facing consulting experience, preferred Licenses/Certifications: * Project Management Professional, (PMP), preferred * ITIL V3/V4, preferred Software: * One of the following, required: * Microsoft Operating Systems suite of products such as: Office 365, Active Directory, Azure, Exchange, Windows Server * Remote Management or Monitoring/Observability Solution Software. Ex. N-Central, Auvik, PRTG, Nagios, NetFlow * FortiOS or other Firewall Software Experience * Complimentary experience with Microsoft Windows systems and other network adjacent systems (VoIP, SAN, Hypervisors, etc), preferred Other Knowledge, Skills & Abilities: * Strong verbal and written communication skills * Ability to troubleshoot issues, identify solutions, and appropriately escalate issues, required * Strong analytical, facilitation, documentation, and communication skills, required * Strong project planning, scoping and management skills, required * Strong business process analysis & design and process flow skills, required * Excellent interpersonal and customer relationship skills * Capacity to work in a deadline-driven environment while handling multiple projects/tasks simultaneously with a focus on details * Capable of successfully multi-tasking while working independently or within a group environment * Capable of working well under pressure while dealing with unexpected problems in a professional manner * Ability to work well in a cross-functional team environment preferred * Must have excellent organizational and multi-tasking skills Keywords: Network Operations Center, NOC, Manager, Azure, Service Delivery, Lead, Active Directory, AD, IT Solutions, Professional Services, Service Desk Lead, Escalate, Facilitate, Supervise. Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography. Illinois Range: $90,000 - $135,000

The Network Operations (NOC) Manager will lead the NOC Team within Managed Services practice. This position is a multi-faceted, challenging role that requires excellent attention to detail, the ability to effectively communicate and influence clients, develop relationships with technical and business contacts, coordinate delivering, operations and project resources, and follow tasks through to completion. The Firm provides comprehensive managed services to growing mid-market organizations. Our solutions range from cloud/infrastructure managed services, to end user service desk, to full outsourcing of IT. Job Duties: Acts as contact regarding all questions and information, including progress, challenges encountered, and issues identified within the NOC Provides exceptional client service and develops deliverables and/or solutions to issues Identifies, grows, and maintains relationships with client personnel, including members of client management Prepares formal and informal presentations for various internal meetings Reviews and participates in project plans for the improvement of service delivery Facilitates the project plan making updates as directed by the management team Manages tasks closely to make sure they are being completed and in a timely manner Documents information from internal project meetings Escalates any issues to senior management, as needed Provides regular status updates on the implementation Fosters a positive demeanor, learning attitude and client service mentality with staff and seniors Other duties as required Supervisory Responsibilities: Supervises the day-to-day workload of team members within the NOC Ensures teams are trained on all relevant software Evaluates the performance of team members and assists in the development of goals and objectives to enhance professional development Delivers periodic performance feedback and completes performance evaluations for teams in accordance with Firm guidance Acts as mentor to team members, as appropriate Qualifications, Knowledge, Skills and Abilities: Education: High School Diploma or GED, required Bachelor's degree, with a focus in Information Technology or Computer Science, preferred Experience: Five (5) or more years of professional experience in Service Delivery, IT or Professional IT Solution Services, required Five (5) or more years of experience within the Microsoft operating system environment and suite of products, and web/networked computing environments (Windows Server and Desktop, MS Exchange, Active Directory, etc.), required Three (3) or more years of experience leading small teams within the network operations center, service desk or help desk environment, required Experience troubleshooting issues, identifying solutions, and appropriately escalating, required. Experience with project planning, scoping and management skills, required Business process analysis & design experience, required Client facing consulting experience, preferred Licenses/Certifications: Project Management Professional, (PMP), preferred ITIL V3/V4, preferred Software: One of the following, required: Microsoft Operating Systems suite of products such as: Office 365, Active Directory, Azure, Exchange, Windows Server Remote Management or Monitoring/Observability Solution Software. Ex. N-Central, Auvik, PRTG, Nagios, NetFlow FortiOS or other Firewall Software Experience Complimentary experience with Microsoft Windows systems and other network adjacent systems (VoIP, SAN, Hypervisors, etc), preferred Other Knowledge, Skills & Abilities: Strong verbal and written communication skills Ability to troubleshoot issues, identify solutions, and appropriately escalate issues, required Strong analytical, facilitation, documentation, and communication skills, required Strong project planning, scoping and management skills, required Strong business process analysis & design and process flow skills, required Excellent interpersonal and customer relationship skills Capacity to work in a deadline-driven environment while handling multiple projects/tasks simultaneously with a focus on details Capable of successfully multi-tasking while working independently or within a group environment Capable of working well under pressure while dealing with unexpected problems in a professional manner Ability to work well in a cross-functional team environment preferred Must have excellent organizational and multi-tasking skills Keywords: Network Operations Center, NOC, Manager, Azure, Service Delivery, Lead, Active Directory, AD, IT Solutions, Professional Services, Service Desk Lead, Escalate, Facilitate, Supervise. Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography. Illinois Range: $90,000 - $135,000

The Network Operations (NOC) Manager will lead the NOC Team within Managed Services practice. This position is a multi-faceted, challenging role that requires excellent attention to detail, the ability to effectively communicate and influence clients, develop relationships with technical and business contacts, coordinate delivering, operations and project resources, and follow tasks through to completion. The Firm provides comprehensive managed services to growing mid-market organizations. Our solutions range from cloud/infrastructure managed services, to end user service desk, to full outsourcing of IT. Job Duties: Acts as contact regarding all questions and information, including progress, challenges encountered, and issues identified within the NOC Provides exceptional client service and develops deliverables and/or solutions to issues Identifies, grows, and maintains relationships with client personnel, including members of client management Prepares formal and informal presentations for various internal meetings Reviews and participates in project plans for the improvement of service delivery Facilitates the project plan making updates as directed by the management team Manages tasks closely to make sure they are being completed and in a timely manner Documents information from internal project meetings Escalates any issues to senior management, as needed Provides regular status updates on the implementation Fosters a positive demeanor, learning attitude and client service mentality with staff and seniors Other duties as required Supervisory Responsibilities: Supervises the day-to-day workload of team members within the NOC Ensures teams are trained on all relevant software Evaluates the performance of team members and assists in the development of goals and objectives to enhance professional development Delivers periodic performance feedback and completes performance evaluations for teams in accordance with Firm guidance Acts as mentor to team members, as appropriate Qualifications, Knowledge, Skills and Abilities: Education: High School Diploma or GED, required Bachelor's degree, with a focus in Information Technology or Computer Science, preferred Experience: Five (5) or more years of professional experience in Service Delivery, IT or Professional IT Solution Services, required Five (5) or more years of experience within the Microsoft operating system environment and suite of products, and web/networked computing environments (Windows Server and Desktop, MS Exchange, Active Directory, etc.), required Three (3) or more years of experience leading small teams within the network operations center, service desk or help desk environment, required Experience troubleshooting issues, identifying solutions, and appropriately escalating, required. Experience with project planning, scoping and management skills, required Business process analysis & design experience, required Client facing consulting experience, preferred Licenses/Certifications: Project Management Professional, (PMP), preferred ITIL V3/V4, preferred Software: One of the following, required: Microsoft Operating Systems suite of products such as: Office 365, Active Directory, Azure, Exchange, Windows Server Remote Management or Monitoring/Observability Solution Software. Ex. N-Central, Auvik, PRTG, Nagios, NetFlow FortiOS or other Firewall Software Experience Complimentary experience with Microsoft Windows systems and other network adjacent systems (VoIP, SAN, Hypervisors, etc), preferred Other Knowledge, Skills & Abilities: Strong verbal and written communication skills Ability to troubleshoot issues, identify solutions, and appropriately escalate issues, required Strong analytical, facilitation, documentation, and communication skills, required Strong project planning, scoping and management skills, required Strong business process analysis & design and process flow skills, required Excellent interpersonal and customer relationship skills Capacity to work in a deadline-driven environment while handling multiple projects/tasks simultaneously with a focus on details Capable of successfully multi-tasking while working independently or within a group environment Capable of working well under pressure while dealing with unexpected problems in a professional manner Ability to work well in a cross-functional team environment preferred Must have excellent organizational and multi-tasking skills Keywords: Network Operations Center, NOC, Manager, Azure, Service Delivery, Lead, Active Directory, AD, IT Solutions, Professional Services, Service Desk Lead, Escalate, Facilitate, Supervise. Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography. Illinois Range: $90,000 - $135,000