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  • Customer Service Associate

    Belcan 4.6company rating

    Ogden, UT jobs

    Core Responsibilities: Serve as the central point of contact for customer inquiries. Provide customer with updated order and delivery status. Assists Contracts/Customer Service Manager in various contractual and legal matters of the division, including reviewing and drafting legal agreements; communicating with various departments on contractual issues; resolving routine and legal administrative issues and questions; drafting correspondence for internal purposes or customers as necessary. Creation, review and analysis of legal and business contractual documents (including but not limited to sales agreements (LOI, LTA, Nominations, PO), order acknowledgements, nondisclosures) to ensure compliance with company guidelines. Follows contract processes to ensure compliance to Corporate and Division polices (including Price Policy) and contract terms and conditions. Assists the Contracts Manager on establishing the proper direction and guidance to functional areas to ensure proper administration of contract requirements. Make recommendations related to business risk, strategy and account management. Captures contractual documents, distributes copies to appropriate parties and retains them in accordance with internal and/or customer retention requirements. Responsible for inputting and maintain data in various business systems, ensuring data is current, accurate and complete. Responsible for the accurate and timely management of contract activity. Ensure all ERP data is accurate and complete in order to maintain backlog integrity including quantities, schedule and associated dollars. Review of solicitations (including FAR and DFARS) and customer request for quotes. Coordinates with sales team and functional areas on new opportunities. Responsible for inputting data (RFQ, pricing, status, etc.) into the proposal tracking system and ensuring data is accurate and complete. Perform EDI (Electronic Data Interchange) transaction conversions to the ERP system, verify accuracy. Coordinates with finance to set up new customer including payment terms and conditions. Support Account Receivable initiatives by resolving discrepancies, collection efforts, working with customer on payment terms. Responsible for raising export compliance concerns to the Division Export Compliance Administrator (DECA) when required. May act as backup to the DECA if appointed. Other projects/responsibilities as assigned. Qualifications: Working knowledge of legal language, contract constructs and terms and conditions commonly used in business contracts and in bid documents including Government FAR and DFARS and export compliance regulations (EAR and ITAR). Preferred Able to handle and resolve customer complaints and problems and escalate to Contracts Manager when required. Excellent communication skills, (written and oral) with attention to detail. Willing and able to develop long-term relationships internally and externally. Good mathematical/quantitative and analytical orientation. Position requires tact and high degree of diplomacy; proven negotiation skills Strong computer skills. PC aptitude in a Windows environment (MS Office: Excel, Access, Word, PowerPoint) and ability to learn other software packages. ERP System experience (Syteline a plus). Proven success interacting with peers, senior management and other functional areas. Ability to work independently, to multi-task handling simultaneous work assignments and projects, and drive 'Lean' process improvements. Education Requirements: Bachelor"s degree in Business or related field preferred. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract/temporary, temp-to-hire, and direct assignments in the engineering, IT, and professional fields. We are the employer of choice for thousands worldwide. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a team-driven Equal Opportunity Employer committed to workforce diversity. For more information, please visit our website at *************************************************
    $32k-38k yearly est. 2d ago
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  • Office Clerk - Customer Service Representative

    AAA Cooper Transportation, Inc. 4.5company rating

    Minneapolis, MN jobs

    Customer Service Representative | Minneapolis, MN AAA Cooper Transportation, is immediately hiring a reliable and experienced Customer Service Representative, Terminal Clerk to join the team at our Minneapolis, MN , Service Center. This administrative position plays a key role in resolving freight discrepancies to maintain service quality and customer satisfaction. This position offers competitive pay and a full benefits package while providing a stable and rewarding career opportunity with a leading transportation company. Apply now and find out why Clerks and Customer Service Representatives choose AAA Cooper Transportation RESPONSIBILITIES - _A Day in the life_ + Communicate with customers, drivers, and service center staff to resolve issues. + Document discrepancies, file reports, and maintain accurate records. + Assist in identifying trends to improve freight handling practices. + Support general clerical tasks within the operations team. + Other duties as assigned. BENEFITS - _What we offer_ + Competitive Compensation Hourly Pay Range:$23.18-$23.18 + Comprehensive Insurance Options Access high-quality medical, vision, and dental coverage for you and your family, plus company-sponsored life insurance and disability coverage. + 401(k) Retirement Plan with Company Match Secure your financial future with a solid retirement plan and company contributions. + Paid Time Off (PTO) and Holidays Relax and recharge with generous PTO and eight paid holidays. + Professional Development Opportunities ACT invests in you! Enhance your skills and advance your career. AAA Cooper Transportationan independent subsidiary of Knight-Swift Holdings, delivers comprehensive transportation solutions, specializing in less-than-truckload, dedicated contract carriage, and truckload services. Our strategic partnerships with trusted regional affiliates ensure reliable freight movement throughout much of the United States. Ready to drive your career to the next level? Join the growing team andaccelerate your career TODAY! AAA Cooper Transportationis an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Compensation is commensurate with experience. This job posting is intended as a general description of the position. It does not constitute a comprehensive list of all responsibilities, duties, and skills required. Benefits and compensation are subject to change at the company's discretion. Pay Range: 23.18-23.18 per_hour, General Benefits: + Individual and Family Medical Benefits + High Deductible Health Plan or PPO Health Plan, Prescription Benefits, Dental, Vision & Employee Assistance Program + Health Savings Account (HSA with company match) + Company sponsored Retirement Savings Plan with pre-tax 401K and Roth options; includes company match & vesting schedule. + Employer sponsored Life and Accidental Death & Dismemberment Insurance + Voluntary Employee & Spousal Life Insurance + Voluntary Hospital Indemnity, Short Term Disability, Long Term Disability, Critical Illness and Accident Insurance. + 60-180-280 & 360 day pay increases for specified positions. + Paid Time Off-8 paid Holiday's, 1 week PTO in first year of employment with increases based on years of service. Up to 3 personal days per year, pro-rated based on hire date. Job Requirements REQUIREMENTS - _What you bring_ + Previous experience in freight, logistics, or clerical support preferred. + Strong attention to detail and data accuracy. + Excellent written and verbal communication skills. + Problem-solving mindset and customer service orientation. + Proficient in Microsoft Office and data entry systems. + High school diploma or equivalent + Other duties as assigned Category: MME-Service Center Admin and Leadership
    $23.2-23.2 hourly 2d ago
  • Customer Account Rep

    Belcan 4.6company rating

    Simi Valley, CA jobs

    Job Title: Customer Account Rep Pay Rate: $35 - $38/hr ZIP Code: 93063 Keywords: #CustomerAccountRep #CustomerAccountRepresentative Benefits: Medical / Health Benefits with multiple plan options, Flexible Spending Accounts, Dental and Vision / glasses / prescription contact lens and eye test options available. On the job training / cross-training to develop and expand skills, creating opportunity for advancement and personal development. Tuition reimbursement available for relevant development opportunities. Life Insurance, disability insurance, and voluntary life insurance for family members available. Accident and critical illness insurance optional. Scheduled performance reviews create opportunities for advancement and pay increases. We have many success stories from individuals who took advantage of the training, cross-training, and personal development opportunities for advancement. We also have success stories of individuals who desired a reliable, scheduled and consistent career with appropriate work-life balance, health benefits and good job security. Whichever way you define success, this work culture cares about team members and treats each individual with dignity, inclusion, respect and recognition. A Referral Program compensates active employees for referring friends and former colleagues when the referral results in hiring the person. Our team has grown with referrals and internal promotions. Responsibilities: The Senior Customer Account Representative will oversee different customer accounts , particularly those with Long Term Arrangement (LTA) contracts as well as some more bespoke customers. Support the strategic account managers working on new business due to their knowledge and understanding of the existing customer portfolio and may be required to support bid-related activities. The Senior Customer Account Representative has responsibility for ensuring that the price is accurate for customer orders such as miscellaneous repairs or spares quotes, which may include orders of significant value. Seeking buy-in from various key internal stakeholders before responding to new customer requests and presenting information back to the customer. Responsible for the contract review process, working closely with Commercial colleagues internally. Act as the voice of the customer and ensure timely resolution to all customer orders and enquiries. Support the production of the monthly and annual forecasts based on historical sales and customer trends, supporting forecasting and planning. Receive, review, and enter purchase orders into the enterprise resource planning (ERP) system and delegate to the administration team as required. Responsible for ensuring the PO is accurate and internal stakeholders have provided agreement. Formally acknowledge the PO with the customer. Responsible for ensuring customers are responded to in a timely manner and they are accountable for the communication both internally and externally. Works closely with all internal functions, including Trade Compliance, Finance etc. to ensure everything is placed to enable Client is able to deliver to the customer. Able to escalate matters to the Customer Account Manager and use judgement as to when this appropriate. Be aware of legislation requirements and keep up to date with Client internal training on such topics. Track and reconcile internal and external customer score cards, which includes verification of the metrics by which Client is judged. Collaborate directly and attend meetings with the Finance function, including shared service teams, to manage and reduce accounts receivables, accountable for resolving disputes that affect cash collection. Deliver quotations to customers and coordinate with various functional leaders to ensure questions are answered until the order is received or the opportunity is closed as lost. Monitor and actively manage customer portals to ensure prices, quantities, lead times and contract terms are acceptable in accordance with authority delegated by appropriate functional leaders (i.e., Finance, Commercial, and Operations). Utilize business systems, including CRM, portal management and workflow tools, to expedite the process of receiving, reviewing, responding and booking orders. Resolve customer complaints, which may include warranty, delivery, or quantity disputes, and in the most beneficial manner. Qualifications: Awareness of the regulations pertaining to the products and customers for which the employee is responsible (i.e., FAR, DFARS, DEFCONS, etc.) Ability to understand and follow specific instructions and procedures Ability to gather data, to compile information, and prepare reports Strong verbal and written communication skills Presentation skills Ability to influence stakeholders Excellent customer service orientation Track record of building and maintaining customer/client relationships Well-organized, detail-oriented, and ability to multi-task Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines Strong prioritization skills Ability to visualize and plan objectives and goals strategically Conflict management skills Decision making skills Education: High School Diploma/Equivalent and work experience that will allow successful performance of job expectations Years Experience: 4-6 years of experience in customer account management or similar. Customer service, Microsoft Office Suite, SAP, Salesforce.com, Robot Morning/Demand Line If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.com Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
    $35-38 hourly 5d ago
  • Service Advisor

    Berger Transfer & Storage, Inc. 4.3company rating

    Houston, TX jobs

    Are you a motivated person with a can-do attitude? If so, we'd love to have you join our team! What can we offer you?: Competitive Wages; Monthly incentive program; Medical, dental and vision benefits; 401K; Uniforms; Employee Discounts with Verizon, Sketchers and more! Commercial Truck & Trailer Repair is growing and that means new career opportunities! Join us and be part of an iconic family of companies with a great culture, unmatched co-worker camaraderie and plenty of development opportunities! At Commercial Truck & Trailer Repair our top priority is having employees who can live up to the demanding expectations of our customers and markets. We believe our employees, who bring their hard work and dedication each and every day, are the source of our strength and success. Our ideal candidate will have an immediate connection to Commercial Truck & Trailer Repair's Mission Statement of helping every customer to have a positive, memorable experience, as well as embodying our vision and values. Candidates who connect through positive and respectful interaction, and strive to be open, honest and fair will be at the top of our list. Since the mid-1970's, Twin Cities' companies of all sizes have trusted Commercial Truck & Trailer to maintain their fleets. Commercial Truck & Trailer Repair is a full-service Fleet Maintenance Management Company. Commercial Truck & Trailer Repair is part of the Berger Transfer & Storage, Inc Family of Companies. Berger Transfer & Storage, Inc is a leading provider of relocation, distribution and warehousing services. Founded in 1910, Berger has been providing moving and storage services to individuals and businesses for over 100 years! Berger is Allied Van Lines' largest agent with 16 locations throughout the U.S. Commercial Truck & Trailer Repair is seeking an Service Advisor. Our Service Advisor builds and supports great customer relationships both within the Berger company as well as with our external customers. They work closely with our technicians helping guide them to obtain our dealership goals. Responsibilities for our Service Writer include but are not limited to: Provide supervision for service department; Organize and provide daily supervision of departmental personnel; Determine and provide adequate level of staffing and arrange for or provide required personnel training; Set projected sales and expense goals based on facilities, technician staffing and efficiency standards; Monitor repair practices in all shops to ensure productivity, efficiency and optimize labor sales; Determine and administer advertising and promotional programs; Monitor and direct maintenance of service tools, equipment and facilities to ensure compliance with company standards of cleanliness and safekeeping; Keep accurate facility records pertaining to any hazardous waste disposal and yearly reporting to state agencies; Implement safety procedures as safety supervisor; Review all customer service concerns and administer any warranty and/or policy adjustments in the best interest of the customer and the dealership; Determine and implement labor rates based on market research and budget requirements; Review company financials to ensure compliance with budgeted financial goals; Perform annual employee evaluations; Maintain technician's productivity and efficiency records for analysis, incentive plan administration and scheduled technician evaluations; Keep up-to-date on current market trends and observe activities of local, regional and national competition; Work with Parts Manager and Administrator to ensure punctual claims application and follow up; Perform other duties as assigned by management. Qualifications to apply for this role are: Highly skilled in vehicle and equipment diagnosis and repair preferred; Strong organizational skills; Must have excellent communication skills, both verbal and written; Must be able to pass a drug test and background check Berger Transfer & Storage, Inc is an Affirmative Action/Equal Opportunity employer that welcomes diversity in the workplace. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status or status with regard to public assistance.
    $36k-48k yearly est. 5d ago
  • Family Services Associate - Primary Care TheARC

    Children's National Medical Center 4.6company rating

    Washington jobs

    Family Services Associate - Primary Care (The ARC) Job Description: Assists patients and families to resolve issues related to illness, injury or hospitalization. Acts as a liaison among patients/families, medical and nursing staff, and external agencies. Performs screening interviews, assists with planning and implementation of interventions დაიწყ ensures appropriate follow‑up of services. Supports expansion of food insecurity resources at the ARC, including facilitating SNAP/WIC enrollments and managing the food pantry. Responds to social determinants of health screenings at Well Child visits. Work Schedule: Monday - Friday, 8:30 am - 5:00 pm. Location: THEARC, 1801 Mississippi Avenue SE, Washington, DC 20020. Salary Range: $44,782.40 - $74,630.40 (Full‑time). Qualifications Minimum Education: Bachelor's Degree (required). Minimum Work Experience: One year working with individuals in crisis situations (required). Required Skills/Knowledge: Bilingual ability preferred. Functional Accountabilities Delivers Patient/Family Focused Services: Complete screening interviews of patients and families utilizing hospital‑approved screening tools. Research appropriate resources in the hospital and community to assist patients and families; help families access and utilize those resources. Provide needed assistance, while respecting boundaries and setting appropriate limits. Make follow‑up contact with families, when appropriate, to monitor the outcome of interventions and to promote continuity of care (e.g., assisting with new and follow‑up appointments, hospital and community‑based referrals and applications). Coordinates Patient Care Responsibilities with Other Family Services Staff: Manage requests from patients and families for hospital or community resources. Assist families with applications and manage referrals to outside agencies in coordination with the medical team for financial assistance and other programs. Manage referrals to outside organizations as directed by social work and in coordination with the medical team. Assist Family Services staff with special projects, such as patient/family newsletters, Sibling Day, support groups, etc. Contributes to Effective Multidisciplinary Communication: Communicate with social work and/or medical team about patient care needs. Share verbally and in writing, relevant patient/family information with members of the treatment team. Document activities according to departmental guidelines in the electronic medical record. Participate in team meetings to address general and specific patient care issues. Optimizes the Use of Available Resources: Develop and maintain resource information for the department. Promote positive working relationships with community agencies. Serve as liaison between hospital and agency staff assisting families with resources. Identify gaps in services and research alternatives. Organizational Accountabilities Meet with Team Leader for supervision to discuss case material, professional role, and projects to complete. Meet with social work or child life partner to review work performed for individual patients and families. Participate in Family Service Team meetings and departmental staff meetings. Meet departmental requirements for chart recording, statistics, and other documentation and submit documents in a timely manner. Ensure that chart documentation is co‑signed by licensed Family Services staff member. Participate in departmental performance improvement activities. Core Competencies Customer Service - Anticipate and respond to customer needs; follow up until needs are met. Teamwork/Communication - Demonstrate collaborative and respectful behavior; partner with all team members to achieve goals; be receptive to others' ideas and opinions. Performance Improvement/Problem‑Solving - Contribute to a positive work environment; demonstrate flexibility and willingness to_constraint; identify opportunities to improve processes; make appropriate decisions using sound judgment; use resources efficiently; search for less costly ways of doing things. Safety - Speak up when team members exhibit unsafe behaviour; continuously validate and verify information needed for decision‑making; stop in the face of uncertainty and take time to resolve the situation; demonstrate accurate, clear and timely verbal and written communication; actively promote safety for patients, families, visitors and co‑workers. Equal Opportunity Statement Children's National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “Know Your Rights” poster is available here: Know Your Rights Pay Transparency Nondiscrimination Poster. Drug‑Free Workplace Children's National Hospital maintains a drug‑free workplace, prohibiting the illegal use, possession or distribution of controlled substances. Though recreational and medical marijuana are legal in the District of Columbia, the hospital maintains the right to enforce its drug‑free workplace policy and prohibits recreational or prescribed marijuana. #J-18808-Ljbffr
    $44.8k-74.6k yearly 5d ago
  • Treasury Services Specialist

    Allied 3.9company rating

    Chicago, IL jobs

    This position is geared toward being the subject matter expert concerning the daily Treasury Services processes. This role will perform typical Analyst level tasks while supporting the Treasury Services team with any day-to-day issues and concerns. This position is responsible for building out processes and providing additional training to the Treasury Services team. ESSENTIAL FUNCTIONS Complete Monthly Reconciliations of client accounts through Great Plains Process New business banking setup (BPO & ASO) Make existing business banking changes (BPO & ASO) Vendor maintenance for print fulfillment VCC/EFT Implementation & support Complete Check Tracer processes Positive Pay submission Create and implement new processes as needed Lead new hire and existing team member training as needed Other duties as assigned EDUCATION Bachelor's degree in accounting, or equivalent work experience required. EXPERIENCE AND SKILLS A minimum of 2 years' experience as a Treasury Analyst required Must be detailed oriented Excellent written and verbal communication skills required. Excellent organizational and time management skills required. Proficient with Microsoft Office Suite, Excel, Word, or similar software required Experience with financial management systems, such as Great Plains or similar Good computer skills with programs such as MS Excel, Access, and Power BI. Exceptional analytical and problem-solving skills. Strong financial and mathematic abilities. Excellent verbal and written communication skills. Strong time management and organizational abilities POSITION COMPENTENCIES Communication Customer Focus Accountability Functional/Technical Job Skills PHYSICAL DEMANDS This is an office environment requiring extended sitting and computer work WORK ENVIRONMENT Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend. Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. Protect Yourself from Hiring Scams Important Notice About Our Hiring Process To keep your experience safe and transparent, please note: All interviews are conducted via video. No job offer will ever be made without a video interview with Human Resources and/or the Hiring Manager. If someone contacts you claiming to represent us and offers a position without a video interview, it is not legitimate. We never ask for payment or personal financial information during the hiring process. For your security, please verify all job opportunities through our official careers page: Current Career Opportunities at Allied Benefit Systems Your security matters to us-thank you for helping us maintain a fair and trustworthy process!
    $41k-60k yearly est. 2d ago
  • Customer Service Representative - FT

    Avis Budget Group 4.1company rating

    Kansas City, MO jobs

    $16.00/hour Monthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise. What You'll Do: This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. Perks You'll Get: * Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) * On the job training * Paid time off * Medical, dental and other insurance * Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses * Retirement benefits (401k) * Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We're Looking For: * Valid Driver's License * Basic computer skills (typing, data entry) * Effective verbal communication skills * Willingness to work outdoors * Flexibility to work all shifts * Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles * Must be 18 years of age and legally authorized to work in the United States * This position requires regular, on-site presence and cannot be performed remotely * 6 months retail customer service experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. Kansas City Missouri United States of America
    $16 hourly 5d ago
  • Customer Service Representative - FT

    Avis Budget Group, Inc. 4.1company rating

    Kansas City, MO jobs

    This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing Customer Service Representative, Customer Service, Representative, Retail, Automotive, Rental
    $24k-30k yearly est. 2d ago
  • Customer Service Representative - PT

    Avis Budget Group 4.1company rating

    Phoenix, AZ jobs

    $17.25/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise. What You'll Do: This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. Perks You'll Get: * Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) * On the job training * Paid time off * Medical, dental and other insurance * Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses * Retirement benefits (401k) * Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We're Looking For: * Valid Driver's License * Basic computer skills (typing, data entry) * Effective verbal communication skills * Willingness to work outdoors * Flexibility to work all shifts * Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles * Must be 18 years of age and legally authorized to work in the United States * This position requires regular, on-site presence and cannot be performed remotely * 6 months retail customer service experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. Phoenix Arizona United States of America
    $17.3 hourly 5d ago
  • Customer Quality Support Representative

    Boeing 4.6company rating

    Wichita, KS jobs

    At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. This role is at Spirit AeroSystems, Inc. a wholly owned subsidiary of The Boeing Company, supporting Spirit's Commercial Business Units ("Spirit Commercial"). Spirit Commercial designs and builds commercial aerostructures, including for Boeing Commercial Airplanes, one of Boeing's three business units and the premier manufacturer of commercial jetliners for decades. Spirit Commercial's core products include fuselages, pylons, nacelles and wing components, with a focus on innovative composite and aluminum manufacturing solutions. Key Accountabilities: Represent Spirit as a customer quality representative (CQS). Coordinate non-conformances with the customer and provide visibility.· Collaborate with all levels of management on aircraft structure repairs identified by Engineering as significant (SRL). Review all non-conformances that may be sensitive (CSI) to the customer and end user. Ability to attend, interface and present data during customer meetings. Apply knowledge of quality policies and governmental regulations to develop and administer long-range customer inspection plans, acting as agent/designee for customer, to meet contractual and other requirements. Ability to plan and coordinate improvements in manufacturing (e.g., hardware and tool acceptance, variability reduction, developing key suppliers, and assembly operations, etc.). Ability to perform design reviews to ensure that quality is engineered into the product and tool. Apply knowledge of engineering (e.g., manufacturing, tooling, quality, and statistics, etc.) to analyze requirements of contracts, drawings, and specifications to develop plans for the application of quality disciplines to processes. Ability to perform configuration audits and reviews of products, tools, and processes. Ability to compile, measure and analyze process capability data, models to perform trend analyses and risk assessments. Skill in process improvement methodologies (i.e., root cause analysis) to plan and coordinate process improvements. Ability to ensure sequenced inspection control points, create and maintain inspection accountability systems. Ability to identify, evaluate, and implement preventative measures, corrective action, procedural changes, process improvements and present resultant findings. Provide education and coaching on the Quality Management System and Manufacturing Verification Process. Required Qualifications: 2nd Shift Position Only 5+ years of experience in a quality discipline, preferably in inspection, aerospace, or manufacturing Working with engineering drawings and customer specification MS Office (power point & excel) experience High School Diploma or GED Preferred Qualifications: Strong verbal and written communication skills with attention to detail· Quality inspection helpful but not required Leadership experience helpful Experienced desired with MES (Manufacturing Execution Systems) Ability to work effectively in a dynamic and team-based environment Ability to prioritize requests from multiple sources and support requirements Self-motivated; taking ownership of projects and issues, including follow through to closure and resolution Great attitude and willingness to learn Union: This is a union-represented position. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: $73,400 - $112,550 Kansas Tax Credit: Join Spirit AeroSystems' Kansas team and you may be eligible for a $5,000 state of Kansas Aviation tax credit for up to five years. Click here for more information on the tax credit. Export Control Requirements: Export Control Requirements: This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, refugee, or asylee. Equal Opportunity Employer Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. Read more Shows the full job description for sighted users Apply Now Save JobRemove Job
    $37k-45k yearly est. 2d ago
  • Customer Service Representative - PT

    Avis Budget Group, Inc. 4.1company rating

    Phoenix, AZ jobs

    This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing Customer Service Representative, Customer Service, Representative, Retail, Automotive, Rental
    $24k-30k yearly est. 2d ago
  • Customer Service Representative

    Great Northern Cabinetry 4.6company rating

    Rib Lake, WI jobs

    THE COMPANY Great Northern Cabinetry, a manufacturer of high-quality custom cabinetry sold through a nationwide network of kitchen and bath dealers, produces approximately 20,000 cabinets per year. Located in the Village of Rib Lake, WI (a 15-minute drive to the county seat in Medford, WI), Great Northern Cabinetry began in 1972 and employs approximately 85 people. The company is the village's economic engine and its largest employer. THE POSITION The Customer Service Representative plays a vital role in our organization's success by delivering exceptional support and building strong relationships with our customers. Reporting directly to the Manager, Customer Service, this position serves as a key connection point between our clients and our internal teams-ensuring questions are answered, issues are resolved, and every interaction reflects our commitment to outstanding service. RESPONSIBILITIES Respond to questions regarding product, its applications, use, customization capabilities, etc. Edit, analyze and interpret incoming orders covering a wide scope of company products to clarify terminology, completeness of information, missing information, or mis-stated information, pricing, required drawings, etc. Input into the order entry computer system all required order information, producing an Order Acknowledgement. Coordinate the pricing of special items and drawings as required. Verify shipping dates based on information provided by the Scheduling department. Check Acknowledgements to the original order. Secure any additional information from the customer and fax the acknowledgement to the customer for their approval. Generate shipping labels and all required data for manufacturing. Distribute this information to the proper departments and file the Customer Service department's copies. Resolve problems with the customer or rep. regarding quality control issues, damaged, late or incorrect shipments, pricing issues, etc. Always be cheerful, helpful and follow up on all customer needs and inquiries. Transcribe information from the order sheets, double check pricing, obtain totals, discounts, freight charges, etc. Prepare invoices and distribute to the customer and sales rep, filing the company copy with the Acknowledgement and all other associated documents. Must be willing to be crossed trained in other areas. Maintain housekeeping within the work area and follow all other company policies. Other duties as assigned.
    $29k-37k yearly est. 3d ago
  • Customer Experience Specialist - FT

    Avis Budget Group 4.1company rating

    Kansas City, MO jobs

    $19.50/hour Hourly wage plus an attractive incentive program for delivering exceptional customer service (up to $5 additional per hour!) If you thrive in a fast-paced environment where attention to detail, professionalism and people skills make all the difference, we want you on our team. Whether you come from a customer service background or have experience as a valet driver this is your opportunity to join our team! What You'll Do: You will act as the front-line customer experience specialist for our valued customers, ensuring a seamless, personalized experience from rental to return. You'll be responsible for clear communication, smooth logistics, and delivering premium customer experience at every step. Deliver a best-in-class experience for all customers, ensuring a welcoming, professional, and personalized interaction Collaborate with team members and management to coordinate timely vehicle pick-up and drop- off Communicate proactively with premium-level customers via phone, text, email and app to confirm logistics, special requests, and meeting locations Greet customers warmly upon arrival, open vehicle doors, assist with luggage, and provide an overview of the rental vehicle Provide premium customer experience by delivering vehicles directly to customers What We're Looking For: Minimum 1 year experience in a customer service role, preferably hospitality or car rental Professional, friendly demeanor with a focus on customer satisfaction Strong verbal and written communication skills Technologically proficient and comfortable using various mobile devices Valid Driver's License Must be 18 years of age and legally authorized to work in the United States Ability to work in a fast-paced environment with strong multitasking and organizational skills Flexibility to work various hours not limited to evenings, weekends and holidays Willingness to work outdoors in all weather conditions On-Site Requirement: This position requires regular, on-site presence and cannot be performed remotely Ability to lift up to 50 pounds, continuously sit, stand, bend, reach, walk, kneel, get up and get down from a seated position, enter, exit, climb into, climb down from, and drive a variety of automobiles in all weather conditions. Perks You'll Get: Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) On-the-job training Paid time off Medical, Dental and Other Insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars Above perks may vary based on full-time/part-time status and location Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. The fine print: Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. Kansas City Missouri United States of America
    $19.5 hourly 5d ago
  • Customer Experience Specialist - FT

    Avis Budget Group 4.1company rating

    Denver, CO jobs

    $20.25/hour Hourly wage plus an attractive incentive program for delivering exceptional customer service (up to $5 additional per hour!) If you thrive in a fast-paced environment where attention to detail, professionalism and people skills make all the difference, we want you on our team. Whether you come from a customer service background or have experience as a valet driver this is your opportunity to join our team! What You'll Do: You will act as the front-line customer experience specialist for our valued customers, ensuring a seamless, personalized experience from rental to return. You'll be responsible for clear communication, smooth logistics, and delivering premium customer experience at every step. Deliver a best-in-class experience for all customers, ensuring a welcoming, professional, and personalized interaction Collaborate with team members and management to coordinate timely vehicle pick-up and drop- off Communicate proactively with premium-level customers via phone, text, email and app to confirm logistics, special requests, and meeting locations Greet customers warmly upon arrival, open vehicle doors, assist with luggage, and provide an overview of the rental vehicle Provide premium customer experience by delivering vehicles directly to customers What We're Looking For: Minimum 1 year experience in a customer service role, preferably hospitality or car rental Professional, friendly demeanor with a focus on customer satisfaction Strong verbal and written communication skills Technologically proficient and comfortable using various mobile devices Valid Driver's License Must be 18 years of age and legally authorized to work in the United States Ability to work in a fast-paced environment with strong multitasking and organizational skills Flexibility to work various hours not limited to evenings, weekends and holidays Willingness to work outdoors in all weather conditions On-Site Requirement: This position requires regular, on-site presence and cannot be performed remotely Ability to lift up to 50 pounds, continuously sit, stand, bend, reach, walk, kneel, get up and get down from a seated position, enter, exit, climb into, climb down from, and drive a variety of automobiles in all weather conditions. Perks You'll Get: Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) On-the-job training Paid time off Medical, Dental and Other Insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars Above perks may vary based on full-time/part-time status and location Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. The fine print: Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. Denver Colorado United States of America
    $20.3 hourly 5d ago
  • Customer Service Representative: New Orleans, LA

    American Cash Advance 4.1company rating

    New Orleans, LA jobs

    We are looking for the Best of the Best Full-Time Customer Service Representative: New Orleans, LA Do you have a passion for helping people? Are you always looking for a better way of doing things? Do you embrace change and adapt well under pressure? If you answered yes to the above questions, please continue reading. American Cash Advance has been a leading cash advance company, helping people get from their current emergency to their next payday for more than 20 years. We pride ourselves on hiring the best of the best and creating a culture of ambitious self-starters who are always willing to go the extra mile for both the customer and the company. Thanks to our staff's unique way of embracing change and adaptability, the recent pandemic allowed our essential services to remain open with continued opportunities in our communities' workforce. Your primary job responsibilities would include, building exceptional customer relationships, marketing to gain new customers, reviewing accounts for accuracy and needed updates, funding loans, collections, and customer acquisitions. Other job responsibilities include but are not limited to; working closely with and supporting others in a positive, team environment to enhance the customer experience, maintain a clean and professional office environment, safe guarding company monies & property, assist in managing P&L's, adhering to all company policies, procedures, creed, and industry laws, staying up to date on all company trainings, and industry laws, calling and documenting calls to past, present, and future customers, educating customers on the term and conditions of the contract, follow instructions and respond to management direction and report for work on time, as scheduled and ready to begin your work day. Experience in the industry is welcome, but not necessary. You'll gain loads of experience, but before you do you should already possess the following skills: Math Skills: including the ability to count money Social Skills: including the ability to engage & interact professionally Problem-Solving Skills: including the ability to negotiate payment terms Communication Skills: including the flexibility to work with different personalities Computer Skills: ability to use computer programs required to process day to day transactions Clerical Skills: including the ability to file folders, answer phones, scan and copy paperwork Organization Skills: including the ability to utilize filing systems Other Requirements: Must be 18, have a valid driver's license, dependable vehicle, eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check, MVR, and reference check. We are an equal opportunity employer. Excellent Benefits including: Health Insurance (up to 80% of premiums paid by company) Other insurances include, Dental, Vision, Life, Long & Short-Term Disability, and more! 401K Paid Holidays Paid Vacations! Paid All-Purpose Time Off Paid Training Advancement Opportunity! Unlimited Earning Potential and more! If you think you have what it takes to be a part of our dynamic team, please apply today! For more information about American Cash Advance visit our website at ***************************
    $23k-31k yearly est. 2d ago
  • Customer Service Representative - 1st Shift, 7:00am to 3:30pm, Mon - Fri

    Allen Distribution 4.3company rating

    Fort Worth, TX jobs

    Job Title: Customer Service Representative Department: Operations Reports To: Distribution Manager Position Type: Full Time Shift/Schedule: 1st Shift, 7:00am to 3:30pm, Mon - Fri Salary: $20.00 + $1.00, Shift differential per hour when applicable. Purpose of PositionAccurately process incoming and outgoing orders within designated systems. Provide customer service to daily activities related to warehousing operations. Values and Business Practices: Customer First - We deliver on what we promise to our customers with a positive attitude. We treat everybody with respect and dignity. We operate with high business ethics. We are a good corporate citizen. We value our professional relationships. We strive to have a "Continuous Improvement Culture". We are committed to the safety of our employees and our equipment/facilities. Company ExpectationsOur expectation is that all employees, customers, vendors will perform in a manner that will ensure long term success. Flexibility: Works the hours needed to support the business goals (including overtime, weekends and holidays). Remains open-minded, performs a wide variety of job tasks, transitions from task to task effectively (multi-task). Reliability: Always present and punctual; arrives prepared for work. Completes work in a timely, accurate and consistent manner. Plan and schedule your time off in advance with your supervisor or manager. Avoid unscheduled days off which will result in attendance points. Attitude Maintains a "Whatever it Takes" attitude. Lives by company stated values and inspires others. Willingness to learn: Approaches new tasks with an interest to learn. Has the ability to learn techniques as job task requirements change. Initiative: Seeks out additional work when job tasks are completed. Goes above and beyond required tasks. Participate in pre-shift meetings and department meetings. Display pride in your work area by maintaining daily housekeeping of our operations building, equipment, break rooms, restrooms, smoke areas, etc... Promote teamwork and assist in all areas and processes in the operation as needed / required. Quality of Work: * Maintains high standards despite pressing deadlines. Produces accurate, thorough and professional work. Understands the importance of "Only Handle It Once - OHIO", by completing work correctly the first time. Follows directions: Follows all written and verbal instructions provided by management, project leader, etc... Communication: Shares all information in a professional and factual manner ensuring the best decisions are made for the company. Report all issues to your manager/supervisor. Appearance: Maintains an appropriate appearance and dresses in accordance with the established dress code guidelines to your respective position. Safety: Follows all rules, guideline, and practices. Informs supervisor / manager immediately if unsafe conduct or conditions arise. Position Competency: Ability to coordinate, problem solve and communicate workflow with customers, fellow employees and outside carriers. Intermediate computer skills including Microsoft office, WMS, document scanning, copying and basic office skills. Proficient and accurate data entry skills. Must be able to sit for extended periods. Must be able to twist, squat and reach above shoulder level Position Expectations Productivity: Notify manager/supervisor if trailers are not being unloaded and loaded within the designated time frame. Enter and complete all inbound and outbound orders and extra billing by end of work shift. Review open receipts and orders daily and communicate any issues to your manager. Assign trailers to designated dock doors to ensure efficient warehouse flow. Follow our Standard Operating Procedures (SOP) and specific customer work instructions. Safety: Follow established Dock Safety Policy. Follow safety and security policies and SOPs. Follow established Visitor Policy. Follow Inbound Trailer Security and Outbound Trailer Security SOP. Quality: Ensure that all system entries are accurately entered. Follow our Standard Operating Procedures (SOP) and specific customer work instructions. All outbound orders must be accompanied by a Bill Of Lading or blue outbound form, including transfers. Complete a dock trailer check as determined by your manager to verify any drop trailers and update door log chart. Ensure lift operators have completed all inbound and outbound paperwork correctly. Transfer handwritten notes to the original Bill of Lading paperwork prior to releasing the driver (shortages, overages, damages, etc.) Initiative Knowledge of multiple accounts and/or job functions within given operation. Customer Service: Interface directly with the customer and maintain a professional and courteous relationship with all customers. Ensure customer requests are responded to within an hour. Provide customer with an estimated time of completion including a factual response. Immediately escalate to management customers complaint (i.e. inabilities to meet customer request or customer reported errors). These expectations are meant to be a guide and may be changed at any time at the discretion of Allen Distribution. Salary Description $20.00 /Hourly
    $20 hourly 6d ago
  • Customer Experience Specialist - FT

    Avis Budget Group, Inc. 4.1company rating

    Denver, CO jobs

    You will act as the front-line customer experience specialist for our valued customers, ensuring a seamless, personalized experience from rental to return. Youll be responsible for clear communication, smooth logistics, and delivering premium custom Customer Experience, Specialist, Experience, Customer, Retail, Automotive
    $33k-38k yearly est. 2d ago
  • Customer Service Representative: #238 Lafayette, LA

    American Cash Advance 4.1company rating

    Lafayette, LA jobs

    We are looking for the Best of the Best Full-Time Customer Service Representative: Lafayette, LA Do you have a passion for helping people? Are you always looking for a better way of doing things? Do you embrace change and adapt well under pressure? If you answered yes to the above questions, please continue reading. American Cash Advance has been a leading cash advance company, helping people get from their current emergency to their next payday for more than 20 years. We pride ourselves on hiring the best of the best and creating a culture of ambitious self-starters who are always willing to go the extra mile for both the customer and the company. Thanks to our staff's unique way of embracing change and adaptability, the recent pandemic allowed our essential services to remain open with continued opportunities in our communities' workforce. Your primary job responsibilities would include, building exceptional customer relationships, marketing to gain new customers, reviewing accounts for accuracy and needed updates, funding loans, collections, and customer acquisitions. Other job responsibilities include but are not limited to; working closely with and supporting others in a positive, team environment to enhance the customer experience, maintain a clean and professional office environment, safe guarding company monies & property, assist in managing P&L's, adhering to all company policies, procedures, creed, and industry laws, staying up to date on all company trainings, and industry laws, calling and documenting calls to past, present, and future customers, educating customers on the term and conditions of the contract, follow instructions and respond to management direction and report for work on time, as scheduled and ready to begin your work day. Experience in the industry is welcome, but not necessary. You'll gain loads of experience, but before you do you should already possess the following skills: Math Skills: including the ability to count money Social Skills: including the ability to engage & interact professionally. Problem-Solving Skills: including the ability to negotiate payment terms. Communication Skills: including the flexibility to work with different personalities. Computer Skills: ability to use computer programs required to process day to day transactions. Clerical Skills: including the ability to file folders, answer phones, scan and copy paperwork. Organization Skills: including the ability to utilize filing systems. Other Requirements: Must be 18, have a valid driver's license, dependable vehicle, eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check, MVR, and reference check. We are an equal opportunity employer. Excellent Benefits including: Health Insurance (up to 80% of premiums paid by company) Other insurances include, Dental, Vision, Life, Long & Short-Term Disability, and more! 401K Paid Holidays Paid Vacations! Paid All-Purpose Time Off Paid Training Advancement Opportunity! Unlimited Earning Potential and more! If you think you have what it takes to be a part of our dynamic team, please apply today! For more information about American Cash Advance visit our website at ***************************
    $23k-31k yearly est. 2d ago
  • Customer Experience Specialist - PT

    Avis Budget Group, Inc. 4.1company rating

    Phoenix, AZ jobs

    You will act as the front-line customer experience specialist for our valued customers, ensuring a seamless, personalized experience from rental to return. Youll be responsible for clear communication, smooth logistics, and delivering premium custom Customer Experience, Specialist, Experience, Customer, Retail, Automotive
    $29k-34k yearly est. 2d ago
  • Client Service Representative

    Bestpass 4.3company rating

    Madison, WI jobs

    We Speak Safety and Efficiency: In September of 2024, Bestpass, Fleetworthy, ExpressTruckTax and Drivewyze rebranded as Fleetworthy. This rebrand reflects our ongoing mission to simplify fleet safety, compliance, and toll management under one unified brand. Fleetworthy is revolutionizing road safety and fleet management with a command center for safety, compliance, and efficiency. Our connected suite provides real-time insights and control, enabling customers to maximize efficiency, reduce risk, and save money. With technology that unifies safety, compliance, toll management, weigh station bypass, and more, Fleetworthy empowers organizations to perform at their best. We simplify operations to ensure every vehicle and driver is not just compliant, but beyond compliant. Supporting millions of drivers and vehicles, Fleetworthy is leading a new era in road safety and fleet technology. At Fleetworthy, you're in the driver's seat! Under general supervision, provide excellent service to the organization's customers by staying on top of compliance standards and regulations and keeping carriers up to date and compliant through daily data validation, quality control, addressing and resolving inquires, and problem solving to reach the best possible outcome keeping both customer satisfaction and organization in mind. Job Duties Responds in a timely manner to all communications from assigned clients. Maintains a positive and reliable relationship with their assigned clients. Addresses and resolves customers inquires, problems and complaints regarding products and services. Works with the appropriate team members and management on effective resolutions. Utilizes the appropriate programs and tools to aid in client success, provides coaching and assistance as needed regarding operating platforms. Stays apprised of regulations and internal procedures, works with team members and management to provide the optimal and accurate service possible. Maintains confidentiality on all personally identifiable information (PII) and related matters. Follows appropriate policies and communication channels to maintain privacy. Communicates and shares job knowledge to others, contributes to a positive team dynamic and inter-departmental success. Performs other duties as assigned or requested based on skill set. Maintains a consistent schedule/presence both with availability for clients and in participating in team or company activities. Experience High School diploma with one year of customer service experience preferred. Excellent customer service, communication (verbal and written), and collaboration skills, along with being friendly, personable and results oriented. Ability to exercise independent judgement with respect to matters of significance. Must be able to multi-task and be comfortable working with a variety of personalities including clients and co-workers. Knowledge with Microsoft Office suite including Outlook 365, Word, and Excel. Ability to learn, understand and utilize the company and department systems. Openness to various processes and procedures, changing regulations and fluctuating expectations depending on element of task required. Ability to sit at desk for extended periods of time, proficient typing skills, engaging with virtual screen as primary function of daily work. Work Location * In office. This is not a remote position. What's in it for you? An amazing benefits package so you can rest assured your needs are taken care of. Paid time off so you can have time to relax and experience a healthy work-life balance. Monday to Friday schedule with regular hours. What Drives Us to Work Every Day: We pride ourselves on making a difference, for our employees, clients, and their businesses. We accept team members for who they are and what they bring to the table. We are proud to build all our relationships based on transparency and trust. We are a team of energetic and curious individuals passionate about the work we do every day! Our Core Values - We are 1TEAM People 1st - People 1st! We win as a team by collaborating, having each other's backs, and bringing out the best in each other. We always treat others as they would like to be treated. Trust - We inspire trust by delivering on our promises, owning outcomes, being transparent in our communications, and acting with integrity. Every Trip Matters - Because every trip that our customers take is important to them, it's important to us. Whether it is a load being hauled across the country or a service vehicle traveling on a toll road, our customers count on us to deliver the right expertise, software, and data to make every trip safe, efficient, and productive. Always Innovating - We solve for the customer and focus on outcomes. We are nimble in our approach. When we fail, we fail fast and learn from it. We are here to disrupt, not to fit in. Mindset - We are committed to a growth mindset. Our efforts and attitudes are what determine our abilities. We embrace good criticism. We seek new challenges. We never stop learning. About Bestpass: Bestpass is a comprehensive payment platform provider and leader in toll management solutions for commercial fleets of all sizes. Bestpass saves fleets time and money by consolidating payments and providing insight into cost per vehicle. Bestpass, founded in 2001, covers 100% of major toll roads across the U.S., supports more than 30,000 customers, and processes over $1.5 billion in toll transactions annually. Bestpass offers a range of toll coverage options for owner-operators, regional fleets, and national fleets, as well as customized solutions for specific needs. About Fleetworthy Solutions: Fleetworthy Solutions, Inc. provides DOT safety and regulatory compliance services to commercial fleets that take them Beyond Compliant. Fleetworthy combines exceptional client service, advanced technologies, and more than 40 years of transportation industry expertise to make sure that drivers and assets are truly fleetworthy. The company helps private fleets, for-hire carriers and third-party logistics companies of all sizes surpass compliance of federal, state, and local regulations and streamline processes to reduce costs and mitigate risks. Fleetworthy is committed to fostering a diverse and inclusive culture that is respectful and welcoming of individual differences. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations
    $30k-47k yearly est. 2d ago

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