Travel agent job description
Updated March 14, 2024
8 min read
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Example travel agent requirements on a job description
Travel agent requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in travel agent job postings.
Sample travel agent requirements
- Proficient in GDS systems (Sabre, Amadeus, etc.)
- Knowledge of airline and hotel pricing structures
- Ability to multitask and work under pressure
- Excellent attention to detail
- Strong communication skills, both written and verbal
Sample required travel agent soft skills
- Customer service-oriented
- Ability to work independently and in a team
- Problem-solving skills
- Positive attitude and adaptability to change
- Passion for travel and exploring new destinations
Travel agent job description example 1
Travel Holdings travel agent job description
Our travel company is looking for a highly motivated home-based agent to creating extraordinary vacation memories for our clients!
We specialize in Universal Orlando Resorts , Disney destinations, beach getaways, conventions, conferences, employee-incentive trips earned from quarterly/yearly performance, destination weddings, group and conference cruising, extended "workcation" resort stays and everything in between.
we need agent to help booking future cruise cabins and completing room block orders for: Carnival, Royal Caribbean, Holland America, Princess, Norwegian, MSC, Azamara, AMA Waterways, Costa and more. This also includes group travel, excursions, cruises, weekend getaways, bachelor/bachelorette parties, birthday parties, wedding celebrations and more.
Experience & Requirements:
Experience traveling to and knowledge of Disney destinations, Universal Orlando Resorts , and the cruise lines industry is a plus
Social media expertise using a variety of platforms (twitter, FB, IG, Linked In, Pinterest, etc)
Master communication skills to coordinate with colleagues, clients, vendors and suppliers.
Must be able to keep up to date with the latest travel restrictions and mandates.
Computer/laptop, printer, high speed internet and a smartphone are required to perform the functions of this position.
All applicants must be U.S. citizens or legal to work in the United States without assistance of VISA sponsorship.
Qualities of a Good Candidate:
Excellent verbal and written communication skills
Computer and Technology Confidence
Problem/Solution Oriented at a moment's notice
Detail Oriented esp. when processing payments and personal information
Negotiation Skills will occasionally be required when dealing with high-volume group contracts
Ability to consistently meet deadlines
What we offer:
Agents work from home (you set your own hours) which creates a flexible work environment. This can be a full or part-time job.
We offer a generous commission split with the ability to earn higher commissions and bonuses as you meet set sales tiers!
As a travel agent, you will be part of a supportive team. We work together and are available to answer any questions that may arise.
SERIOUS INQUIRIES ONLY PLEASE, Resume preferred.
We specialize in Universal Orlando Resorts , Disney destinations, beach getaways, conventions, conferences, employee-incentive trips earned from quarterly/yearly performance, destination weddings, group and conference cruising, extended "workcation" resort stays and everything in between.
we need agent to help booking future cruise cabins and completing room block orders for: Carnival, Royal Caribbean, Holland America, Princess, Norwegian, MSC, Azamara, AMA Waterways, Costa and more. This also includes group travel, excursions, cruises, weekend getaways, bachelor/bachelorette parties, birthday parties, wedding celebrations and more.
Experience & Requirements:
Experience traveling to and knowledge of Disney destinations, Universal Orlando Resorts , and the cruise lines industry is a plus
Social media expertise using a variety of platforms (twitter, FB, IG, Linked In, Pinterest, etc)
Master communication skills to coordinate with colleagues, clients, vendors and suppliers.
Must be able to keep up to date with the latest travel restrictions and mandates.
Computer/laptop, printer, high speed internet and a smartphone are required to perform the functions of this position.
All applicants must be U.S. citizens or legal to work in the United States without assistance of VISA sponsorship.
Qualities of a Good Candidate:
Excellent verbal and written communication skills
Computer and Technology Confidence
Problem/Solution Oriented at a moment's notice
Detail Oriented esp. when processing payments and personal information
Negotiation Skills will occasionally be required when dealing with high-volume group contracts
Ability to consistently meet deadlines
What we offer:
Agents work from home (you set your own hours) which creates a flexible work environment. This can be a full or part-time job.
We offer a generous commission split with the ability to earn higher commissions and bonuses as you meet set sales tiers!
As a travel agent, you will be part of a supportive team. We work together and are available to answer any questions that may arise.
SERIOUS INQUIRIES ONLY PLEASE, Resume preferred.
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Travel agent job description example 2
Hopper travel agent job description
THIS IS NOT A JOB POSTING. DO NOT SUBMIT YOUR RESUME HERE.
Hopper offers a publicly-available job readiness training program designed to help professionals who have the goal of becoming a travel agent.
To learn more about the program, visit www.bunnyboot.camp.
Bunny Bootcamp is a travel agent training course offered by Hopper. This job-readiness program is designed for individuals with little or no experience in the travel industry, who have a love for travel and aspire to become a travel agent.
Our program is company-agnostic. This means that it's not designed exclusively for the needs of Hopper, but rather encompasses the most basic skills our industry experts believe most travel companies would require before considering your candidacy as a travel agent.
While our program does not guarantee you a job with Hopper or any other company, it does provide training in what we believe to be the most fundamental skills you need toward your goal of becoming a travel agent.
MORE ABOUT HOPPER
Despite the pandemic's impact on the travel industry, Hopper has emerged stronger than ever. As the travel industry continues to rebound, Hopper has demonstrated significant outperformance with its category-leading mobile-only marketplace, delivering value to customers and supply partners with the company's proprietary suite of fintech offerings.
Here are just a few stats that demonstrate the company's recent growth:
- Hopper's valuation is now over $5B, which is more than triple our valuation from early 2020.
- The company grew its revenue by more than 300% YoY in 2021. Hopper's monthly revenues are now 375% higher than its pre-pandemic high point and Hopper Cloud, Hopper's new B2B initiative, is already 15% of its revenues and growing.
- According to Apptopia, Hopper was the #1 most downloaded OTA in the US in 2021. The app has over 70 million downloads.
- Hopper's recovery is faster than the market and its share of the air travel market in North America is now 300% higher than prior to the pandemic, according to MIDT. We are now the 3rd largest air travel agency in North America.
- The company sells over $2B in travel and travel related financial services annually.
- Hopper's fintech offerings, such as Price Freeze and Rebooking Guarantee, now represent over 70% of its air revenue.
- Given the success of its travel fintech, Hopper recently launched a B2B initiative called Hopper Cloud, where any travel provider can unlock a totally unique revenue stream by seamlessly integrating and offering Hopper's travel content and fintech products. Hopper Cloud partners include Capital One, Kayak, Marriott, Amadeus, Trip.com, and MakeMyTrip.
The industry opportunity for Hopper Cloud is enormous as projections estimate that if all travel distribution channels offered travel fintech, it could increase the total consumer spend for the sector by $200 billion annually.
And all this recent growth is just the beginning. There are still so many new opportunities we're excited to tackle in the next year!
Hopper offers a publicly-available job readiness training program designed to help professionals who have the goal of becoming a travel agent.
To learn more about the program, visit www.bunnyboot.camp.
Bunny Bootcamp is a travel agent training course offered by Hopper. This job-readiness program is designed for individuals with little or no experience in the travel industry, who have a love for travel and aspire to become a travel agent.
Our program is company-agnostic. This means that it's not designed exclusively for the needs of Hopper, but rather encompasses the most basic skills our industry experts believe most travel companies would require before considering your candidacy as a travel agent.
While our program does not guarantee you a job with Hopper or any other company, it does provide training in what we believe to be the most fundamental skills you need toward your goal of becoming a travel agent.
MORE ABOUT HOPPER
Despite the pandemic's impact on the travel industry, Hopper has emerged stronger than ever. As the travel industry continues to rebound, Hopper has demonstrated significant outperformance with its category-leading mobile-only marketplace, delivering value to customers and supply partners with the company's proprietary suite of fintech offerings.
Here are just a few stats that demonstrate the company's recent growth:
- Hopper's valuation is now over $5B, which is more than triple our valuation from early 2020.
- The company grew its revenue by more than 300% YoY in 2021. Hopper's monthly revenues are now 375% higher than its pre-pandemic high point and Hopper Cloud, Hopper's new B2B initiative, is already 15% of its revenues and growing.
- According to Apptopia, Hopper was the #1 most downloaded OTA in the US in 2021. The app has over 70 million downloads.
- Hopper's recovery is faster than the market and its share of the air travel market in North America is now 300% higher than prior to the pandemic, according to MIDT. We are now the 3rd largest air travel agency in North America.
- The company sells over $2B in travel and travel related financial services annually.
- Hopper's fintech offerings, such as Price Freeze and Rebooking Guarantee, now represent over 70% of its air revenue.
- Given the success of its travel fintech, Hopper recently launched a B2B initiative called Hopper Cloud, where any travel provider can unlock a totally unique revenue stream by seamlessly integrating and offering Hopper's travel content and fintech products. Hopper Cloud partners include Capital One, Kayak, Marriott, Amadeus, Trip.com, and MakeMyTrip.
The industry opportunity for Hopper Cloud is enormous as projections estimate that if all travel distribution channels offered travel fintech, it could increase the total consumer spend for the sector by $200 billion annually.
And all this recent growth is just the beginning. There are still so many new opportunities we're excited to tackle in the next year!
Dealing with hard-to-fill positions? Let us help.
Travel agent job description example 3
AAA FACILITY SERVICES travel agent job description
Leisure Travel Agent - Ft Myers, FL - (220002KK) Description
Leisure Travel Agent - The Auto Club Group
What you will do:
The Auto Club Group is seeking prospective Leisure Travel Agents who can generate new sales to members and nonmembers, actively pursue opportunities to establish and strengthen customer relationships, and support all ACG branded products and services. You will be challenged to drive new business with competitive products and help retain The Auto Club Groups 13+ million members.
In this position, you will have the opportunity to:
Utilize Professional Selling skills from beginning to end to determine client's vacation needs, create a memorable vacation, close the sale and build customer relationships.
Provide outstanding customer service through product knowledge, industry news and destination expertise.
Sell AAA Branded Products & Services and ACG preferred Suppliers. Proactively seeks sales opportunities through various avenues to include, walk-ins, outbound client calling, client retention, self-marketing and customer referrals.
Meet and exceeds Minimum Adjusted Sales Goals.
Support and embraces AAA Auto Club Group Preferred Supplier program, AAA Branded Product & Services, preferred automation methods and all other Travel Agency strategy initiatives. Proactively works travel campaigns and leads provided through Lead Management system.
Utilize task management to support the sales process and complete system generated tasks in a timely manner.
Participate in travel industry programs, product and supplier training, ACG specific training programs and Continuing Education opportunities to increase knowledge becoming “the source” to clients for all their travel needs.
Ensure all Accounting documents, client files and POC profiles are completed accurately and timely.
Participate in all trade show functions, and other promotional events as created by Auto Club Group to increase sales and promote travel products.
With our powerful brand and the mentoring we offer, you will find your position as a Leisure Travel Agent can lead to a rewarding career at our growing organization.
How you will benefit:
16.00/hour
Our Auto Club Group Leisure Travel Agent earn a competitive salary with a potential of earning bonuses and sales incentives
Travel Agents receive 100% backing from one of America's most trusted brands to include paid training and generated leads
Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:
401k Match
Medical
Dental
Vision
PTO
Paid Holidays
Tuition Reimbursement
Qualifications We're looking for candidates who:
Education:
High school diploma or the equivalent.
Must qualify, obtain, and maintain all applicable state licenses required for selling and/or servicing Auto Club Group products.
Travel school graduate preferred
Experience:
At least 2 years professional sales experience
Travel sales experience
CRM systems experience preferred
Galileo experience preferred
Knowledge and Skills:
Ability to aggressively pursue sales through proactive marketing
Effective skills to build long term customer relationships.
Excellent customer service skills
Computer and Internet Skills.
Ability to manage time in a fast paced environment while maintaining high quality results
Successful agents will possess effective communication skills, strong phone sales, prospecting skills, ambition, motivation and drive!
What it's like to work for us:
We serve our members by making their satisfaction our highest priority. We do what's right by sustaining an open, honest and ethical work environment. We lead in everything we do by offering best-in-class products, benefits and services. And we value our employees by seeking the best talent, rewarding high performance and holding ourselves accountable.
All in all, we create an inclusive and welcoming environment of diverse backgrounds, experiences and viewpoints, realizing our differences make us stronger.
Who we are:
The Auto Club Group helps AAA Members enjoy life's journey with peace of mind by providing innovative solutions, advocacy and membership benefits wherever and whenever they need them. We currently conduct business in 14 states in the upper Midwest and the Southeast.
The Auto Club Group has established four long-term enterprise goals:
Long-term, sustainable, profitable growth
AAA Membership growth and renewal
Operational excellence
Become the “flagship club” of the AAA Federation
Important Note:
The above statements describe the principle and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfil these requirements.
The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
#LI-BF3
Primary Location: United States-FL-Fort MyersWork Locations: FL-Ft. Myers 2516 Colonial Blvd. Fort Myers 33907Job: TravelOrganization: Field Operations Region 2Schedule: Full-time Shift: DayEmployee Status: RegularJob Type: RegularJob Level: Individual ContributorTravel: NoJob Posting: Jul 19, 2022, 1:20:46 PM
Leisure Travel Agent - The Auto Club Group
What you will do:
The Auto Club Group is seeking prospective Leisure Travel Agents who can generate new sales to members and nonmembers, actively pursue opportunities to establish and strengthen customer relationships, and support all ACG branded products and services. You will be challenged to drive new business with competitive products and help retain The Auto Club Groups 13+ million members.
In this position, you will have the opportunity to:
Utilize Professional Selling skills from beginning to end to determine client's vacation needs, create a memorable vacation, close the sale and build customer relationships.
Provide outstanding customer service through product knowledge, industry news and destination expertise.
Sell AAA Branded Products & Services and ACG preferred Suppliers. Proactively seeks sales opportunities through various avenues to include, walk-ins, outbound client calling, client retention, self-marketing and customer referrals.
Meet and exceeds Minimum Adjusted Sales Goals.
Support and embraces AAA Auto Club Group Preferred Supplier program, AAA Branded Product & Services, preferred automation methods and all other Travel Agency strategy initiatives. Proactively works travel campaigns and leads provided through Lead Management system.
Utilize task management to support the sales process and complete system generated tasks in a timely manner.
Participate in travel industry programs, product and supplier training, ACG specific training programs and Continuing Education opportunities to increase knowledge becoming “the source” to clients for all their travel needs.
Ensure all Accounting documents, client files and POC profiles are completed accurately and timely.
Participate in all trade show functions, and other promotional events as created by Auto Club Group to increase sales and promote travel products.
With our powerful brand and the mentoring we offer, you will find your position as a Leisure Travel Agent can lead to a rewarding career at our growing organization.
How you will benefit:
16.00/hour
Our Auto Club Group Leisure Travel Agent earn a competitive salary with a potential of earning bonuses and sales incentives
Travel Agents receive 100% backing from one of America's most trusted brands to include paid training and generated leads
Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:
401k Match
Medical
Dental
Vision
PTO
Paid Holidays
Tuition Reimbursement
Qualifications We're looking for candidates who:
Education:
High school diploma or the equivalent.
Must qualify, obtain, and maintain all applicable state licenses required for selling and/or servicing Auto Club Group products.
Travel school graduate preferred
Experience:
At least 2 years professional sales experience
Travel sales experience
CRM systems experience preferred
Galileo experience preferred
Knowledge and Skills:
Ability to aggressively pursue sales through proactive marketing
Effective skills to build long term customer relationships.
Excellent customer service skills
Computer and Internet Skills.
Ability to manage time in a fast paced environment while maintaining high quality results
Successful agents will possess effective communication skills, strong phone sales, prospecting skills, ambition, motivation and drive!
What it's like to work for us:
We serve our members by making their satisfaction our highest priority. We do what's right by sustaining an open, honest and ethical work environment. We lead in everything we do by offering best-in-class products, benefits and services. And we value our employees by seeking the best talent, rewarding high performance and holding ourselves accountable.
All in all, we create an inclusive and welcoming environment of diverse backgrounds, experiences and viewpoints, realizing our differences make us stronger.
Who we are:
The Auto Club Group helps AAA Members enjoy life's journey with peace of mind by providing innovative solutions, advocacy and membership benefits wherever and whenever they need them. We currently conduct business in 14 states in the upper Midwest and the Southeast.
The Auto Club Group has established four long-term enterprise goals:
Long-term, sustainable, profitable growth
AAA Membership growth and renewal
Operational excellence
Become the “flagship club” of the AAA Federation
Important Note:
The above statements describe the principle and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfil these requirements.
The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
#LI-BF3
Primary Location: United States-FL-Fort MyersWork Locations: FL-Ft. Myers 2516 Colonial Blvd. Fort Myers 33907Job: TravelOrganization: Field Operations Region 2Schedule: Full-time Shift: DayEmployee Status: RegularJob Type: RegularJob Level: Individual ContributorTravel: NoJob Posting: Jul 19, 2022, 1:20:46 PM
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Updated March 14, 2024