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Travel agent skills for your resume and career

15 travel agent skills for your resume and career
1. Reservations
- Communicated all confirmed reservations and itineraries to clients by email, including basic country/destination and airport information that enabled smooth travel.
- Serviced inbound calls using Sabre system by setting itineraries and booking new reservations, also including billing reversals or accommodations.
2. Booking
- Performed travel agent duties providing a prestige customer experience in booking tours internationally and domestically for a fast paced tour company.
- Provided complete travel service to customers that included ticket booking, visa application and obtained international medical insurances.
3. AAA
American Automobile Association, commonly pronounced as AAA or triple A, is an organization in North America. AAA is a privately held non-profit driven public party affiliation and administration association with more than 60 million members in the United States and Canada. AAA offers types of assistance to its individuals, including emergency aide.
- Assist AAA Members in all areas of travel including airline tickets, vacation packages, cruises, tours and independent travel.
- Planned, described, arranged and sold itinerary tour packages and AAA promotional travel incentives offered by various travel vendors.
4. Credit Card
A type of card issued by banks and other financial institutions, that enable users to manage and borrow their finances is called a credit card. The funds borrowed from a financial institution through a credit card are meant to be paid back along with certain amounts of interest imposed by the bank.
- Managed computerized bookings and reservations, corporate and private account management, credit card authorizations, billing, and discrepancy resolutions.
- Process event/convention registrations and maintain financial accounts for clients including maintaining and securing credit card information.
5. Travel Itineraries
- Well-organized, accurate and detail oriented; planned and organized travel itineraries.
- Arranged travel itineraries, booked reservation for corporate and leisure travelers.
6. Reservation System
A reservation system is a software or computer-based system which is used to keep a record of transactions related to travel, hotel booking, tickets, cab expenses, and others.
- Use computerized reservation system to process payments, book transportation and hotel reservations and print required documentation for customer.
- Used mainframe and travel reservation systems to provide accommodation and transportation options within budgets and requested hospitality providers.
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Hotel Reservations may be required for clients or high-level management staff members. To make these reservations, the caller must have all necessary information prepared: the client's name, the length of stay, the preferred room (if requested), and any additional amenities that may be requested by the client or guest.
- Booked transportation and hotel reservations, for individuals and groups, traveling domestically and internationally.
- Arranged on- site logistics including hotel reservations, transportation and accommodations.
8. Customer Issues
- Achieved Operational Excellence in the absence of management including escalated customer issues and completing daily resolutions arising within the office.
- Exercise extreme flexibility and creativity to resolve customer issues and fulfill travel requests, regardless of complexity.
9. Travel Industry
- Maintained high level of service standards and offered dedicated customer service constantly monitoring changes that occurred in the travel industry.
- Provided many travel related services with emphasis on Cruise Specialist and held many travel industry certificates.
10. Apollo
Apollo is a young man and one of the most important and complex Olympian deities of ancient Greek and Roman religions and myths. He is a male beauty, son of Zeus and Leto, and brother of Artemis. Known as the god of music, medicine, prophecy, poetry, archery, inspiration, Apollo is sometimes identified with the sun.
- Assisted students and faculty with travel arrangements - Apollo Computer - Prepared weekly Airlines Reporting Corporation report
- Coordinated travel arrangements for business and leisure travel clients; operated Apollo computer system
11. Leisure Travel
- Assembled leisure travel packages for clients including airline reservations, hotel/resort accommodations and corresponding destination daily activities.
- Worked with corporate and leisure travelers to develop domestic and international travel packages.
12. Travel Products
- Retail sales of a variety of travel products including air, tour, hotel, rail, cruise, and car.
- Job requires good customer service and problem solving skills as well as good knowledge of various travel products and destinations.
13. Car Rentals
Travelling by car provides ease of movement in terms of pace, route, and independence. Car rental agencies rent cars to clients who need vehicles for a short period of time. When considering a car for rent, individuals can choose between various types of products, GPS systems, price, or additional insurance.
- Developed and organized cost-effective, knowledgeable travel consultation specifically in flight arrangements, hotel accommodations, car rentals, and cruises.
- Arranged domestic and international air, hotel and car rental reservations for corporate and vacation travelers via various reservation computer systems.
14. GDS
- Navigated complex GDS computing systems for domestic and international travel.
- Book and issue airline, hotel, car and other tour reservations through our GDS system, accurately, and efficiently.
15. Domestic Travel
- Consulted customers regarding foreign and domestic travel, touring and housing accommodation packages.
- Provided international and domestic travel related services to individuals, groups and families.
5 Travel Agent resume examples
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List of travel agent skills to add to your resume
The most important skills for a travel agent resume and required skills for a travel agent to have include:
- Reservations
- Booking
- AAA
- Credit Card
- Travel Itineraries
- Reservation System
- Hotel Reservations
- Customer Issues
- Travel Industry
- Apollo
- Leisure Travel
- Travel Products
- Car Rentals
- GDS
- Domestic Travel
- Airline Tickets
- Travel Services
- Inbound Calls
- Develop Leads
- Cruise Lines
- Group Travel
- Trade Shows
- International Travel Arrangements
- Customer Complaints
- Financial Considerations
- Travel Insurance
- Virtuoso
- Corporate Travel
- Vacation Packages
- Ground Transportation
- Book Travel
- Air Travel
- Car Reservations
- Amadeus
- Travel Reservations
- Caribbean
- Processing Payments
- Retail Travel
- Corporate Clients
- Outbound Calls
- Business Travel
- Corporate Accounts
- Local Customs
- Book Reservations
- Customer Inquiries
- Travel Agencies
- Book Transportation
- Airline Reservations
- Airline Rules
Updated January 8, 2025