Post job

Travel agent vs corporate travel counselor

The differences between travel agents and corporate travel counselors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a travel agent and a corporate travel counselor. Additionally, a corporate travel counselor has an average salary of $58,285, which is higher than the $33,128 average annual salary of a travel agent.

The top three skills for a travel agent include reservations, booking and AAA. The most important skills for a corporate travel counselor are reservations, travel industry, and corporate clients.

Travel agent vs corporate travel counselor overview

Travel AgentCorporate Travel Counselor
Yearly salary$33,128$58,285
Hourly rate$15.93$28.02
Growth rate20%20%
Number of jobs34,16640,927
Job satisfaction--
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 36%
Average age5151
Years of experience22

What does a travel agent do?

Travel agents help plan, choose, and organize travel schedules. Generally, they ensure that clients can efficiently process their travel plans and get the best travel experience possible. Primarily, they assist individuals, groups, and business travelers in booking their flights and hotel accommodations, buying tickets to events, and arranging their transport from one place to the other. They also provide recommendations for itineraries and offer travel packages from different airlines, hotels, or cruise lines. Travel agents can work as freelancers or mostly be employed by travel agencies.

What does a corporate travel counselor do?

A Corporate Travel Counselor prepares ground travel, hotel, rail travel, and air transport arrangements for customers. They keep accessible online materials to ensure conformity with the client's travel policy. Besides interacting with travel managers, travelers, and travel arrangers, corporate travel counselors also read, master, and expound international pricing procedures and rules. Other duties performed by corporate travel counselors include recommending travelers of various international travel requirements such as immunizations, visas, passports, and more. Also, these professionals deal with different client issues and handle technical issues.

Travel agent vs corporate travel counselor salary

Travel agents and corporate travel counselors have different pay scales, as shown below.

Travel AgentCorporate Travel Counselor
Average salary$33,128$58,285
Salary rangeBetween $26,000 And $41,000Between $38,000 And $87,000
Highest paying CityMadison, WI-
Highest paying stateWisconsin-
Best paying companyPerkins Coie-
Best paying industryTechnology-

Differences between travel agent and corporate travel counselor education

There are a few differences between a travel agent and a corporate travel counselor in terms of educational background:

Travel AgentCorporate Travel Counselor
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 36%
Most common majorBusinessBusiness
Most common college--

Travel agent vs corporate travel counselor demographics

Here are the differences between travel agents' and corporate travel counselors' demographics:

Travel AgentCorporate Travel Counselor
Average age5151
Gender ratioMale, 21.9% Female, 78.1%Male, 19.1% Female, 80.9%
Race ratioBlack or African American, 7.2% Unknown, 4.4% Hispanic or Latino, 13.1% Asian, 8.7% White, 66.4% American Indian and Alaska Native, 0.1%Black or African American, 7.5% Unknown, 4.5% Hispanic or Latino, 13.5% Asian, 8.2% White, 66.2% American Indian and Alaska Native, 0.1%
LGBT Percentage17%17%

Differences between travel agent and corporate travel counselor duties and responsibilities

Travel agent example responsibilities.

  • Manage corporate travel arrangements for business accounts, including passport and visa documents.
  • Book hotel reservations; recommend and cross sell hotel rooms for availability within the Marriott brand of hotels and resorts.
  • Service inbound calls using Sabre system by setting itineraries and booking new reservations, also including billing reversals or accommodations.
  • Create PDFs prior to being send to print vendors and edit sell sheets for product introduction mailings.
  • Assist all travelers with acquiring passport, passport renewals, and visa requirements on any international travel itineraries.
  • Create scripts to help agents process long driven formats in Worldspan, Sabre, and Amadeus for quickness and accuracy.
  • Show more

Corporate travel counselor example responsibilities.

  • Manage corporate travel arrangements for business accounts, including passport and visa documents.
  • Coordinate corporate travel reservations including air, car and hotel reservations.
  • Sabre airline system, but not as proficient as on Apollo.
  • Identify weaknesses with the on-line booking process and work with project manager towards effective resolution.
  • Book air, car and hotel and sometime AMTRAK, private cars for executives and directors.
  • Book flights, hotels & cars as well as passport and visa processing, this are on Apollo.
  • Show more

Travel agent vs corporate travel counselor skills

Common travel agent skills
  • Reservations, 30%
  • Booking, 12%
  • AAA, 8%
  • Credit Card, 7%
  • Travel Itineraries, 4%
  • Reservation System, 3%
Common corporate travel counselor skills
  • Reservations, 44%
  • Travel Industry, 9%
  • Corporate Clients, 8%
  • Apollo, 8%
  • Domestic Travel, 7%
  • Customer Service, 6%