Travel agent vs senior travel consultant

Differences between travel agent and senior travel consultant duties and responsibilities

Travel agent example responsibilities.

• Manage corporate travel arrangements for business accounts, including passport and visa documents.
• Book hotel reservations; recommend and cross sell hotel rooms for availability within the Marriott brand of hotels and resorts.
• Service inbound calls using Sabre system by setting itineraries and booking new reservations, also including billing reversals or accommodations.
• Create PDFs prior to being send to print vendors and edit sell sheets for product introduction mailings.
• Assist all travelers with acquiring passport, passport renewals, and visa requirements on any international travel itineraries.
• Create scripts to help agents process long driven formats in Worldspan, Sabre, and Amadeus for quickness and accuracy.
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Senior travel consultant example responsibilities.

• Manage VIP upgrades, including air, car and hotel, for add value service.
• Negotiate contracts, book event/meeting space; manage corporate housing for independent contractors, including RFP's and ROI's.
• Consult with members regarding travel arrangements including vacation packages, airline tickets, hotel accommodations and rental car reservations.
• Experience on Worldspan, Apollo, Sabre platforms.
• Experience on SABRE, Apollo, and Worldpsan.
• Supervise productivity, negotiate contracts, assist with the setup, implementation and training of automate booking systems.
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