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Travel agent vs travel coordinator

The differences between travel agents and travel coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a travel agent and a travel coordinator. Additionally, a travel coordinator has an average salary of $43,628, which is higher than the $33,128 average annual salary of a travel agent.

The top three skills for a travel agent include reservations, booking and AAA. The most important skills for a travel coordinator are customer service, reservations, and booking.

Travel agent vs travel coordinator overview

Travel AgentTravel Coordinator
Yearly salary$33,128$43,628
Hourly rate$15.93$20.98
Growth rate20%20%
Number of jobs34,16622,775
Job satisfaction-5
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 57%
Average age5151
Years of experience22

What does a travel agent do?

Travel agents help plan, choose, and organize travel schedules. Generally, they ensure that clients can efficiently process their travel plans and get the best travel experience possible. Primarily, they assist individuals, groups, and business travelers in booking their flights and hotel accommodations, buying tickets to events, and arranging their transport from one place to the other. They also provide recommendations for itineraries and offer travel packages from different airlines, hotels, or cruise lines. Travel agents can work as freelancers or mostly be employed by travel agencies.

What does a travel coordinator do?

Travel Coordinators are administrative employees who specifically work on the travel-related needs of the company and its employees. They arrange travel based on the request of the involved department. They manage flight and hotel bookings, shuttle services, and car rentals. They coordinate with accredited travel agencies or providers to meet the requirements. Travel Coordinators should be familiar with the travel-related policies of the company to ensure that they follow the guidelines. They should also be mindful of the company budget. Travel Coordinators manage the list of accredited travel providers and maintain a good working relationship with these vendors.

Travel agent vs travel coordinator salary

Travel agents and travel coordinators have different pay scales, as shown below.

Travel AgentTravel Coordinator
Average salary$33,128$43,628
Salary rangeBetween $26,000 And $41,000Between $28,000 And $67,000
Highest paying CityMadison, WISanta Barbara, CA
Highest paying stateWisconsinCalifornia
Best paying companyPerkins CoieAramco Services Company
Best paying industryTechnologyManufacturing

Differences between travel agent and travel coordinator education

There are a few differences between a travel agent and a travel coordinator in terms of educational background:

Travel AgentTravel Coordinator
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 57%
Most common majorBusinessBusiness
Most common college--

Travel agent vs travel coordinator demographics

Here are the differences between travel agents' and travel coordinators' demographics:

Travel AgentTravel Coordinator
Average age5151
Gender ratioMale, 21.9% Female, 78.1%Male, 21.4% Female, 78.6%
Race ratioBlack or African American, 7.2% Unknown, 4.4% Hispanic or Latino, 13.1% Asian, 8.7% White, 66.4% American Indian and Alaska Native, 0.1%Black or African American, 7.2% Unknown, 4.4% Hispanic or Latino, 13.1% Asian, 7.9% White, 67.3% American Indian and Alaska Native, 0.1%
LGBT Percentage17%17%

Differences between travel agent and travel coordinator duties and responsibilities

Travel agent example responsibilities.

  • Manage corporate travel arrangements for business accounts, including passport and visa documents.
  • Book hotel reservations; recommend and cross sell hotel rooms for availability within the Marriott brand of hotels and resorts.
  • Service inbound calls using Sabre system by setting itineraries and booking new reservations, also including billing reversals or accommodations.
  • Create PDFs prior to being send to print vendors and edit sell sheets for product introduction mailings.
  • Assist all travelers with acquiring passport, passport renewals, and visa requirements on any international travel itineraries.
  • Create scripts to help agents process long driven formats in Worldspan, Sabre, and Amadeus for quickness and accuracy.
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Travel coordinator example responsibilities.

  • Manage corporate travel arrangements for business accounts, including passport and visa documents.
  • Assist with rail, hotel and rental car reservation utilizing the Sabre GDS system.
  • Create and store written documentation of all communications and transactions in the Amadeus system.
  • Ensure above optimum customer service through effective use of the worldwide web & multi GDS system.
  • Resolve customer escalations including complex booking challenges and provide service guidance to team members.
  • Analyze and book employee reservations for possible corporate jet travel resulting in significant annual savings.
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Travel agent vs travel coordinator skills

Common travel agent skills
  • Reservations, 30%
  • Booking, 12%
  • AAA, 8%
  • Credit Card, 7%
  • Travel Itineraries, 4%
  • Reservation System, 3%
Common travel coordinator skills
  • Customer Service, 19%
  • Reservations, 18%
  • Booking, 12%
  • Credit Card, 7%
  • Ground Transportation, 4%
  • PowerPoint, 3%