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Travel agent vs travel manager

The differences between travel agents and travel managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a travel agent and a travel manager. Additionally, a travel manager has an average salary of $66,782, which is higher than the $33,128 average annual salary of a travel agent.

The top three skills for a travel agent include reservations, booking and AAA. The most important skills for a travel manager are booking, reservations, and customer service.

Travel agent vs travel manager overview

Travel AgentTravel Manager
Yearly salary$33,128$66,782
Hourly rate$15.93$32.11
Growth rate20%20%
Number of jobs34,1664,078
Job satisfaction--
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 56%
Average age5151
Years of experience22

What does a travel agent do?

Travel agents help plan, choose, and organize travel schedules. Generally, they ensure that clients can efficiently process their travel plans and get the best travel experience possible. Primarily, they assist individuals, groups, and business travelers in booking their flights and hotel accommodations, buying tickets to events, and arranging their transport from one place to the other. They also provide recommendations for itineraries and offer travel packages from different airlines, hotels, or cruise lines. Travel agents can work as freelancers or mostly be employed by travel agencies.

What does a travel manager do?

The duties of a travel manager depend on their industry or place of employment. In general, they are in charge of making travel plans and arrangements for an organization's work-related trips. Their responsibilities include setting objectives, managing budgets and schedules, preparing travel accommodations and itineraries, gathering employee information, preparing and processing travel documents, and performing research and analysis to find the ideal travel services. Moreover, a travel manager must monitor the progress of all procedures and resolve issues should any arise.

Travel agent vs travel manager salary

Travel agents and travel managers have different pay scales, as shown below.

Travel AgentTravel Manager
Average salary$33,128$66,782
Salary rangeBetween $26,000 And $41,000Between $45,000 And $98,000
Highest paying CityMadison, WISan Francisco, CA
Highest paying stateWisconsinIdaho
Best paying companyPerkins CoieMorgan Lewis
Best paying industryTechnologyProfessional

Differences between travel agent and travel manager education

There are a few differences between a travel agent and a travel manager in terms of educational background:

Travel AgentTravel Manager
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 56%
Most common majorBusinessBusiness
Most common college--

Travel agent vs travel manager demographics

Here are the differences between travel agents' and travel managers' demographics:

Travel AgentTravel Manager
Average age5151
Gender ratioMale, 21.9% Female, 78.1%Male, 32.5% Female, 67.5%
Race ratioBlack or African American, 7.2% Unknown, 4.4% Hispanic or Latino, 13.1% Asian, 8.7% White, 66.4% American Indian and Alaska Native, 0.1%Black or African American, 7.1% Unknown, 4.4% Hispanic or Latino, 13.1% Asian, 8.6% White, 66.7% American Indian and Alaska Native, 0.1%
LGBT Percentage17%17%

Differences between travel agent and travel manager duties and responsibilities

Travel agent example responsibilities.

  • Manage corporate travel arrangements for business accounts, including passport and visa documents.
  • Book hotel reservations; recommend and cross sell hotel rooms for availability within the Marriott brand of hotels and resorts.
  • Service inbound calls using Sabre system by setting itineraries and booking new reservations, also including billing reversals or accommodations.
  • Create PDFs prior to being send to print vendors and edit sell sheets for product introduction mailings.
  • Assist all travelers with acquiring passport, passport renewals, and visa requirements on any international travel itineraries.
  • Create scripts to help agents process long driven formats in Worldspan, Sabre, and Amadeus for quickness and accuracy.
  • Show more

Travel manager example responsibilities.

  • Negotiate fares and manage reservations for group participants using a limit budget and contract agreements with airlines
  • Arrange VIP travel on corporate jet and communicate with pilot to ensure efficient scheduling.
  • Handle VIP travel on corporate jet and work closely with pilot to ensure efficient time schedules.
  • Help with converting browser base implementation to a completely WPF implementation, resulting in thrice the speed and performance gain.
  • Implement automated on-line travel booking via Internet.
  • Collaborate with international sites to implement their internet base travel booking tool.
  • Show more

Travel agent vs travel manager skills

Common travel agent skills
  • Reservations, 30%
  • Booking, 12%
  • AAA, 8%
  • Credit Card, 7%
  • Travel Itineraries, 4%
  • Reservation System, 3%
Common travel manager skills
  • Booking, 11%
  • Reservations, 7%
  • Customer Service, 6%
  • Travel Industry, 5%
  • Card Program, 5%
  • Hotel Reservations, 4%