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Operations Coordinator jobs at Travel and Transport

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  • Title: Business Operations Coordinator

    Travel + Leisure Co 4.2company rating

    Operations coordinator job at Travel and Transport

    We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Job Summary Accountable for performing all facets of the operations department to include tour reception, gifting and contracts in accordance with T+L Standard Operating Procedures. Promote a professional atmosphere for our guests, Sales & Marketing staff. Essential Job Responsibilities Responsibilities include, but are not limited to: Greet and qualify touring guests. Collect and validate all guest information. Assign tours to Sales Agents and provide information to Sales & Marketing department as necessary. (15% time) Provide exceptional customer service to all guests. Answer phones and guest questions in a professional manner. Assist property owners with contract questions or concerns. (10% time) Distribute premiums to guests upon closure of presentation. Complete daily gift, tour and contract reconciliation in all systems. (20% time) Data entry of all tour and gifting information into Central Reservations Systems / Epiphany system and running of reports. Prepare and balance cash, down payments, site stats for Contract Department (20% time) File and secure all documents per procedures. Maintain Property Owner Information per PII and PCI standards (5% time) Prepare Timeshare Sales Contracts for Sales Department and Property Owners. Assist Administrative Supervisor in support of Sales Staff. Preparation and maintenance of legal documents. (20% time) Assist Supervisor to provide additional administrative support to internal departments to include Sales, Marketing, HR, and Resort teams (10% time) Performs other duties as needed Travel Requirements No Travel required Minimum Requirements and Qualifications Education High School Diploma Knowledge and Skills Computer Skills Required Proficient in the use of the Central Reservation System (CRS) or EPNY(preferable) Technical Skills Proficient in Microsoft Word, Proficient in Microsoft Outlook, Proficient in Microsoft Excel Job Experience One year of general office experience One year of customer service experience Experience equivalent to the education requirement may be accepted in lieu of the education requirement. Complexity Level of decision making authority: Coordinator may be required to make limited operational decisions when resolving owner issues or objections. Level of autonomy: Coordinator's daily work will be verified daily, weekly and monthly to ensure accuracy and validation of all tour, gifting and contractual paperwork. Impact of incumbent's decisions on the organization: Coordinator's decisions may cause commission delays, site revenue recognition delays, and delays in contract securitization, cost per tour and marketing payroll inaccuracies. Supervisory Responsibility: None Scope/Financial Responsibility: Coordinator is accountable to meet WCF Scorecard metrics, Accounting Deliverables, maintain Cost of Sales, Product Yield Management, and ensure adherence to T+L Standard Operating Procedures to secure the company's assets. How You'll Be Rewarded: We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. * Medical * Dental * Vision * Flexible spending accounts * Life and accident coverage * Disability * Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) * Wish day paid time to volunteer at an approved organization of your choice * 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) * Legal and identity theft plan * Voluntary income protection benefits * Wellness program (subject to provider availability) * Employee Assistance Program Compensation Generally starting at $20.20 - $20.20 per hour. The actual hourly rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location. Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to *****************************, including the title and location of the position for which you are applying.
    $20.2-20.2 hourly 21d ago
  • Ride Rehabilitation and Logistics Coordinator

    Six Flags Fiesta Texas 4.1company rating

    San Antonio, TX jobs

    Job Type: Part- time, year- round with benefits Pay Rate: $21-$25 per hour This is a year- round position at Six Flags Fiesta Texas, in San Antonio, TX. It features an hourly rate starting between $21-$25 per hour, with flexible scheduling. We also offer FREE uniforms, Weekly Pay, nationwide FREE park access and parking for yourself and a guest, annual complimentary park tickets for friends and family, 25% off of food and merchandise, access to exclusive employee only events and more! WHAT YOU WILL DO: As the Ride Rehabilitation and Logistics Coordinator, you will be at the forefront of planning and coordinating strategic ride train overhauls and maintenance timelines. This role is critical in minimizing ride downtime, reducing operational disruptions, and maximizing coaster throughput by proactively coordinating the rehabilitation cycle, forecasting parts needs, and working closely with ride maintenance and operations teams. You will help keep the thrills going strong while improving efficiency across the park. HOW YOU WILL DO IT: Develop and maintain an annual and seasonal ride train rehabilitation calendar in coordination with the Maintenance and Operations teams. Identify optimal timing for pulling coaster trains from service based on guest impact, ride capacity, and maintenance cycle projections. Collaborate with maintenance supervisors and engineers to scope out parts, materials, and labor requirements for upcoming rehab cycles. Initiate and track purchase requests and lead times for critical components and consumables. Maintain accurate logs and records of ride train rehab status, downtime data, and return-to-service metrics. Use downtime and throughput data to continuously refine train rehab timing and scheduling models. Assist in coordinating vendor repairs, fabrication jobs, and third-party contractor work. Support the coordination of seasonal ride overhauls and winter maintenance planning. Communicate updates regularly with leadership and cross-functional partners. Help identify bottlenecks in ride rehab execution and propose process improvements. WHAT YOU NEED: Strong organizational and project planning skills. Ability to understand maintenance cycles and mechanical/technical terminology. Basic understanding of mechanical systems, parts logistics, or ride operations preferred. Proficiency in using Microsoft Excel, Outlook, and project planning tools (Smartsheet or similar). Strong written and verbal communication skills. Ability to work in a fast-paced environment and adapt plans as needed. Experience working in maintenance, engineering, or logistics environments preferred. OTHER NOTES: All other duties as assigned or necessary to support the park as a whole. Reports to the Maintenance Manager or designated leadership. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Six Flags is a Drug Free Equal Opportunity Employer. Interested Candidates should apply online at Jobs.sixflags.com Park Location: San Antonio, TX - Six Flags Fiesta Texas Factors Education Experience Complexity of Duties Supervision Errors/ Safety Contact with Others Confidential Data Visual/ Mental Demand Physical Demands Working Conditions Substantiating Data High School Diploma required; technical degree preferred 2+ years logistics, planning or maintenance coordination High- balance rehab schedules, parts timing and operational needs No direct reports; coordination role across departments Scheduling or logistics errors may affect ride uptime and guest satisfaction Frequent interaction with Maintenance, Operations and Vendors May include access to internal planning, schedules and vendor pricing High- tracking, planning and adjusting multiple timelines simultaneously Low to moderate- mostly office with some site visits Theme park environment- indoors and outdoors, exposure to various weather conditions and operational noise
    $21-25 hourly 7d ago
  • Hotel Operation Intern

    Treasure Island Resort & Casino 4.1company rating

    Ellsworth, WI jobs

    . Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements Operate a Point of Sale System, process cash, credit / debit card and Players Card comp transactions for services and retail products Adhere to cash handling and financial transactions policies and procedures Complete special projects to support assigned area with meeting business needs while satisfying internship requirements Provide accurate and consistent support in assigned department Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs * Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements. KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: High School Diploma/GED or equivalent experience Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed Preferred: Previous guest service experience Skills Required: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Excellent problem solving skills Abilities Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to manage projects in a timely and efficient manner Ability to independently complete multiple tasks in a professional manner Ability to serve both internal and external customers REQUIRED TRAINING Treasure Island guest service training Any position-related training as determined by division director PHYSICAL DEMANDS Must be able to walk and / or stand for long periods throughout the day Must have a good sense of balance, and be able to bend, kneel and stoop Must have the ability to independently lift up to 25 pounds on a frequent basis Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact
    $14.3 hourly 1d ago
  • Hotel Operation Intern

    Treasure Island Resort & Casino 4.1company rating

    Prescott, WI jobs

    . Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements Operate a Point of Sale System, process cash, credit / debit card and Players Card comp transactions for services and retail products Adhere to cash handling and financial transactions policies and procedures Complete special projects to support assigned area with meeting business needs while satisfying internship requirements Provide accurate and consistent support in assigned department Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs * Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements. KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: High School Diploma/GED or equivalent experience Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed Preferred: Previous guest service experience Skills Required: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Excellent problem solving skills Abilities Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to manage projects in a timely and efficient manner Ability to independently complete multiple tasks in a professional manner Ability to serve both internal and external customers REQUIRED TRAINING Treasure Island guest service training Any position-related training as determined by division director PHYSICAL DEMANDS Must be able to walk and / or stand for long periods throughout the day Must have a good sense of balance, and be able to bend, kneel and stoop Must have the ability to independently lift up to 25 pounds on a frequent basis Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact
    $14.3 hourly 1d ago
  • Air Operations Coordinator

    Collette 3.2company rating

    Pawtucket, RI jobs

    Collette is seeking a Retail Air Coordinator to join our Air Team. This is a hybrid role based at our headquarters in Pawtucket, RI. Let Us Show You the World There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette's passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company's future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another - Collette is all about the people. So, what are you waiting for? Your journey starts here. Job Summary: This position reports to the Manager of Air Operations and is responsible for securing air using our airline contracts and accurately calculating the price to the customer for all retail passengers on all of Collette's tour series. Each coordinator's goals are to obtain the best possible air schedule for our clients, at a reasonable cost to the customer and provide a timely turn around on all requests. Primary Functions: Create air reservations for all standard bookings in NEO, where the air server was unable to successfully make an air reservation. Calculate pricing for all air reservations created to ensure appropriate margins are met. Work all special requests made on retail reservations in a timely manner. Responsible for proofing all air reservations created by the Air Server in NEO to ensure all standards of quality are met. Verify that the reservation was priced correctly according to our contracts. Verify that the flights chosen meet all time restrictions on the package our customers are booked on. Verify that all connection times meet standards described in our policies as well as each airlines minimal connection policy. Request Seat Assignments, Wheelchair Request, Special Meal request or any other special needs with the carriers booked. Process Frequent Flyer information over to the airline. Coordinate any changes on retail air reservations and provide a timely turn around on those requests. Assist with re-protecting passenger's air due to any schedule changes on retail air reservations when the airline has protected the passengers on schedules that no longer meet minimal connection times and/or time restrictions on the tour package booked. Research all service issues and determine best action for recovery resolution and report back to Manager. Responsible for covering emergencies on pre-scheduled Saturdays/Holidays throughout the year. Perform special projects and other related duties as assigned or directed by the VP of Operations, Manager of Air Operations and Retail Air Team Lead. Maintain clean, organized, and neat work environment at all times. Knowledge and Skills: Bachelor's degree preferred but not necessary Two years of experience desired that is directly related to the duties and responsibilities specified. Skill in customer service Knowledge of air operations, quality control procedures and reporting documentation requirements. Knowledge of a GDS system (Sabre, Amadeus) preferred, but not required. Microsoft Office program experience Ability to work as part of a Team environment Ability to communicate effectively, both orally and in writing. Ability to include organizing, prioritizing, and scheduling work assignments. Ability to foster a cooperative work environment. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Ability to create, compose and edit written materials. Ability to plan and organize to optimize productivity Ability to analyze and solve problems. Pay range starting at $19.50/hr
    $19.5 hourly 1d ago
  • Air Operations Group Specialist

    Collette 3.2company rating

    Pawtucket, RI jobs

    Collette is seeking an Air Operations Group Specialist to join our Air Team. This is preferably a hybrid position based out of our Pawtucket, RI headquarters, three days required in office. Let Us Show You the World There has never been a better time to be in the travel industry. See the world, connect with others, and experience immersive benefits when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette's passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company's future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another - Collette is all about people. So, what are you waiting for? Your journey starts here. Job Summary: Reporting to the Group Supervisor, Air Operations, this role is responsible for securing air for all group passengers and maintaining all air reservations for all passengers booked on their specified tour series assigned by the Manager of Air Operations. The primary goal of a Air Operations Group Specialist is to obtain the best possible air schedule for our clients while meeting the set profit margin for each program. The Specialist is expected to provide a timely turnaround of requests, with the objective of improving customer excellence. Primary Functions: Coordinate all air transportation for assigned tour series based on contracts and group pricing for all group passengers for assigned territories. Request air group blocks for groups of 10 or more passengers using existing air contract or negotiating an Ad-Hoc Contract with a carrier with which we do not have contracts. Some programs require an Air Series Block be requested once departure dates are set for that tour series. The Specialist will work with the Group Block Specialist and the Inventory Department to determine the number of seats and dates to request. Groups of 10 or less must be booked live in a GDS using air contracts whenever possible. Responsible for analyzing the air rate obtained and comparing the group pricing to ensure the expected profit margin, driven by the optimal air schedule pricing model. Offer alternatives when the best schedule does not meet this pricing model. Maintain air schedules for all passengers booked with air on their tour series. This includes and not limited to ensuring all seat requests are confirmed and meet customer expectations/preferences, submit all special requests, and work all schedule changes to be sure connections are legal and still meet requirements of the tour series. Handle any air emergencies while traveler is on tour whenever air needs to be altered. Release all air group blocks by deadline set by each carrier. This includes tracking all air blocks for profitability and utilization purposes. Proof air manifest 50 days prior to departure, to ensure that names, schedules, seat assignments, and special needs have been sent correctly to the airline carrier prior to ticketing for all passengers booked on their tour series. Research all service issues and determine the best action for recovery resolution and report back to the Manager. Responsible for covering emergencies on pre-scheduled Saturdays/Holidays throughout the year. Knowledge and Skills: Bachelor's degree preferred, but not necessary. Two years' experience in air operations preferred. Skill in customer service Knowledge of air operations, quality control procedures and reporting documentation requirements. Knowledge of a GDS system (Sabre, Amadeus) preferred, but not required. Microsoft Office program experience Ability to work as part of a Team environment. Ability to communicate effectively, both orally and in writing. Ability to organize, prioritize, and schedule work assignments. Ability to foster a cooperative work environment. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Ability to create, compose and edit written materials. Ability to plan and organize to optimize productivity. Ability to analyze and solve problems. Perform special projects and other related duties as assigned or directed by the VP of Operations, Manager of Air Operations, and Group Supervisor. Maintain assigned work area in a safe and orderly condition in accordance with company standards. Comply with all company rules and regulations. Pay range starting at $22.00/hr
    $22 hourly 1d ago
  • Ride Rehabilitation and Logistics Coordinator

    Six Flags Fiesta Texas 4.1company rating

    Hawkins, TX jobs

    Ride Rehabilitation and Logistics Coordinator In order to make an application, simply read through the following and make sure to attach relevant documents. Job Type: Part- time, year- round with benefits Pay Rate: $21-$25 per hour Category: Maintenance Location: Six Flags Fiesta Texas in San Antonio, Texas WHAT WE PROVIDE: This is a year- round position at Six Flags Fiesta Texas, in San Antonio, TX. It features an hourly rate starting between $21-$25 per hour, with flexible scheduling. We also offer FREE uniforms, Weekly Pay , nationwide FREE park access and parking for yourself and a guest, annual complimentary park tickets for friends and family, 25% off of food and merchandise, access to exclusive employee only events and more! WHAT YOU WILL DO: As the Ride Rehabilitation and Logistics Coordinator , you will be at the forefront of planning and coordinating strategic ride train overhauls and maintenance timelines. This role is critical in minimizing ride downtime, reducing operational disruptions, and maximizing coaster throughput by proactively coordinating the rehabilitation cycle, forecasting parts needs, and working closely with ride maintenance and operations teams. You will help keep the thrills going strong while improving efficiency across the park. HOW YOU WILL DO IT: * Develop and maintain an annual and seasonal ride train rehabilitation calendar in coordination with the Maintenance and Operations teams. * Identify optimal timing for pulling coaster trains from service based on guest impact, ride capacity, and maintenance cycle projections. * Collaborate with maintenance supervisors and engineers to scope out parts, materials, and labor requirements for upcoming rehab cycles. * Initiate and track purchase requests and lead times for critical components and consumables. * Maintain accurate logs and records of ride train rehab status, downtime data, and return-to-service metrics. * Use downtime and throughput data to continuously refine train rehab timing and scheduling models. * Assist in coordinating vendor repairs, fabrication jobs, and third-party contractor work. * Support the coordination of seasonal ride overhauls and winter maintenance planning. * Communicate updates regularly with leadership and cross-functional partners. * Help identify bottlenecks in ride rehab execution and propose process improvements. WHAT YOU NEED: * Strong organizational and project planning skills. * Ability to understand maintenance cycles and mechanical/technical terminology. * Basic understanding of mechanical systems, parts logistics, or ride operations preferred. * Proficiency in using Microsoft Excel, Outlook, and project planning tools (Smartsheet or similar). * Strong written and verbal communication skills. * Ability to work in a fast-paced environment and adapt plans as needed. * Experience working in maintenance, engineering, or logistics environments preferred. OTHER NOTES: * All other duties as assigned or necessary to support the park as a whole. * Reports to the Maintenance Manager or designated leadership. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Six Flags is a Drug Free Equal Opportunity Employer. xevrcyc Interested Candidates should apply online at ( [{%22key%22:%22custom_fields.ParkLocationName%22,%22value%22:%22Six%20Flags%20Fiesta%20Texas%22}]) Park Location: San Antonio, TX - Six Flags Fiesta Texas Factors Education Experience Complexity of Duties Supervision Errors/ Safety Contact with Others Confidential Data Visual/ Mental Demand Physical Demands Working Conditions Substantiating Data High School Diploma required; technical degree preferred 2+ years logistics, planning or maintenance coordination High- balance rehab schedules, parts timing and operational needs No direct reports; coordination role across departments Scheduling or logistics errors may affect ride uptime and guest satisfaction Frequent interaction with Maintenance, Operations and Vendors May include access to internal planning, schedules and vendor pricing High- tracking, planning and adjusting multiple timelines simultaneously Low to moderate- mostly office with some site visits Theme park environment- indoors and outdoors, exposure to various weather conditions and operational noise
    $21-25 hourly 2d ago
  • Operations Manager

    Sun Valley Search 4.8company rating

    Houston, TX jobs

    The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The opportunity is to be the operations manager in a major rotating equipment service /repair facility. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields. Responsibilities Establish and maintain business standards for accuracy, productivity and reliability Manage the daily functions of the business Prepare annual performance review and reevaluate processes Ensure regulatory, compliance and legal rules are followed Manage budget to align with goals of business Qualifications 3+ years of experience in a similar role Proficiency with Microsoft Office Strong organizational and communication skills Strong ability to multitask Comfort working with multiple groups within business
    $41k-68k yearly est. 2d ago
  • Operations Manager

    Servpro Team Wilson 3.9company rating

    Houston, TX jobs

    Are you a results-driven leader ready to make a significant impact? SERVPRO Team Wilson is seeking an experienced and dynamic Operations Manager to lead our Mitigation and Emergency Response team in Houston, TX. This is a key leadership role, reporting directly to the Director of Operations, where you will drive profit, build a strong culture, and ensure excellent service delivery. What You'll Do: Lead and develop a team of 12-15 operations staff members, galvanizing them to meet production expectations. Drive budget and profit initiatives utilizing the ACDC Model (Attract Customers; Close Deals; Deliver on Service; Collect Money). Work closely with the Business Development Manager and Reconstruction Team Lead for operational efficiency. Split your focus 80/20 between tactical execution and strategic growth. Oversee 5-10 concurrent restoration projects (water, fire, mold, etc.). The Ideal Candidate: 3+ years of progressive leadership or management experience. Mitigation/Restoration experience is CRITICAL. Proven track record in a service-based industry (e.g., HVAC, Pest Control). Driven to build culture, increase profitability, and invest in people. Possesses a servant leadership attitude with a commitment to organizational values. Highly Preferred: Bilingual fluency in English/Spanish. If you are hungry for professional growth, organized, and driven by success, we want to hear from you!
    $47k-84k yearly est. 5d ago
  • Senior Coordinator, Matchday Operations

    Major League Soccer 4.6company rating

    New York, NY jobs

    The Senior Coordinator, Operations is responsible for performing duties related to Major League Soccer (MLS) and Soccer United Marketing (SUM) Operations for Major League Soccer regular season, playoffs and marquee events. This role supports Matchday Control administration responsibilities while managing matchday interactions with internal and external stakeholders. Responsibilities Senior Coordinator, Operations supports all aspects of the Operations Department Contributes to the day-to-day management of the MLS Regular Season, SUM international events and Leagues Cup Play a significant role in contributions to Matchday Control responsibilities which include but not limited to: Learning and applying the matchday manual policies to issues and general responsibilities of matchday Preparation of materials, documentation, and other weekly duties in advance of matchday Assigned to in-office support and evaluation of matches. Reviewing live matches and proactive support of all matchday related issues Growing knowledge on weather tools and platforms to lead discussion on implications of inclement weather. Lead efforts in resolution of any matchday challenges Plans and execute operational assignments for events within MLS and SUM properties including but not limited to MLS All-Star, MLS Cup, MexTour and Leagues Cup Updates and maintains operational documents, databases, and presentations Support the finalizing of Consultant, Temp Workers, and Vendor Contract Agreements Process payment for vendors and third parties, review contracts, and budget reconciliation Assists with managing the department's equipment inventory, including maintaining accurate records, and ensuring the availability of necessary materials Support the management of tracking expenses and allocating budget codes for the department's budget Assist in the preparation of presentations to executives and department leaders Additional responsibilities as assigned Additional Responsibilities Supervise department intern(s) and temp employees, if applicable Additional responsibilities as assigned by Manager Travel up to 20% Qualifications Bachelor's Degree in Sport Management, Sports Administration, Business Administration, or a related field 3+ years of experience in events and/or operations (preferably within the sports industry) Required Skills Outstanding written and verbal communications skills Prepare effective presentations Track record of superior organization, project management skills and attention to detail Excellent relationship-building, communication, team building, and interpersonal skills High-level commitment to quality work product and organizational ethics, integrity and compliance Ability to work effectively in a fast-paced, team environment Proficiency in Word, Excel, PowerPoint, Outlook and Smartsheet Ability to multi-task across multiple projects and meet deadlines with minimal supervision Ability to travel and to work non-traditional hours, including evenings, weekends, and holidays Ability to work remotely and meet deadlines with minimal supervision Desired Skills Experience in sporting operations and execution Knowledge of the Spanish language (business proficiency) Knowledge of the sport of soccer Total Rewards Major League Soccer offers a competitive starting base salary of $62,400 - $68,000 based on individual qualifications, market financials, and operational business needs. We are committed to providing a Total Rewards package that attracts, supports, engages, and retains talent. Our benefits package includes comprehensive medical, dental, and vision coverage, a $500 wellness reimbursement, generous PTO, and a hybrid office/remote work schedule to promote work-life balance. We also prioritize career and professional development, offering on-the-job training, feedback, and ongoing educational opportunities. We believe in the power of in-person collaboration to fuel creativity, strengthen connections, and cultivate a vibrant workplace. As a result, employees are required to work from an MLS office at least four days a week. We understand the value of balance, so employees also have the flexibility of working remotely on Fridays, along with the option to take up to two additional remote flex days each month. At Major League Soccer, we are proud to be an equal opportunity employer. We value diversity and inclusion and believe that a diverse workforce enhances our ability to compete in the marketplace. We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We are dedicated to ensuring that individuals with disabilities are provided reasonable accommodation throughout the job application or interview process, essential job functions, and other benefits and privileges of employment. If you require accommodation, please contact us to request it. We can recommend jobs specifically for you! Click here to get started.
    $62.4k-68k yearly Auto-Apply 2d ago
  • Operations Coordinator

    Serendipity Labs 3.8company rating

    Rye, NY jobs

    Serendipity Labs offers upscale workplace communities to its members from a cross section of industries. It does so through the superior service delivery of flexible workplace offerings such as private offices, team spaces, coworking memberships and venues for events and business meetings. With a growing national and international network, our flexible membership plans allow Members to work, meet and innovate in our inspirational settings in urban and suburban locations. By building on hospitality and coworking industry experience, Serendipity Labs understands how to exceed Member and Guest expectations. We are looking for candidates who are passionate about delivering upscale experiences and who want to run a business within this high growth, fast paced industry. Operations Coordinator - Full Time Do you thrive in collaboration and event planning Are you a natural networker always looking to build connections in your community? Do you prefer the use of systems and processes to contribute to daily workflow? All of this will help you be a champion for the Serendipity Labs brand as an Operations Coordinator! Key Accountabilities Marketing & Community Lead artist partnerships including: reaching out/vetting potential artists, generating any social media marketing for artist reception, overseeing install/deinstall, organizing and executing artist reception. Plan two Lab Member events each month to foster community within the Lab. Partner with outside organizations to host monthly events (2-6 partnered events each month) to engage the community and promote brand awareness. Contribute lab social media content to central marketing and producing content for member newsletters. Provide lab tours when GM is not available. Member Experience Assist with the staffing of reception during lab business hours as needed Be visible and always delighted to assist Responsible for resolving member issues and escalating them when needed Be the first line of defense for IT issues and basic troubleshooting. As an operations lead you will be responsible for ensuring that our customers have a positive user experience with all member-based systems. For example: Meeting room AV usage, Wifi and printing solutions. Lab Operations Ensuring the lab opening and closing checklists have been completed and the lab is member ready at all times. Review and process monthly invoicing/billing for accuracy and assisting with follow up on delinquent accounts according to AR process, escalating to GM when necessary. Manage the stock levels and ordering of consumables being mindful of budget targets and controlling costs. Creating/maintaining complete Member profiles in member management system with all necessary information and documentation. Facilitating new member onboarding/orientation Oversee and ensure that all areas of the lab are well presented at all times. Oversee and ensure that all operational systems are in working order and escalate issues to resolve in a reasonable timeframe. Meetings & Events Ownership of the service delivery for meeting and event bookings. Ensuring rooms are reserved in the systems and room time and services used are accurately billed for. Support Area GM, GM of Ops or LM in coordinating catering for M&E. Work with the EC team on meeting and event set up. Team Leadership Ensuring Experience Coordinators are fully trained on Lab operations and providing excellent customer service to Members and guests. Be a coach for ECs when they have questions or are in need of additional training/support. Actively supporting professional growth of Experience Coordinators Essential Knowledge, Skills, and Abilities: Minimum 1-2 years of experience as a Team Leader in a hospitality driven environment (hotels, retail). Ability to consistently deliver a high level of customer service. A keen attention to detail and ability to be proactive in support of Team, Members, and Guests. The ability to lead and delegate while holding Team Members accountable. Excellent organizational skills including the ability to prioritize and multitask. Ability to work with grace under pressure and demonstrate flexibility. Good basic IT knowledge and the ability to learn, use, and troubleshoot systems Requirements: Reasoning, remembering, mathematics, appropriate language (written and verbal) ability. Support and interact with members, visitors and lab staff Hearing - Ability to receive detailed information through oral and telephone communication. Talking - Clearly expresses ideas by means of spoken word. Ability to sit, stand, type and view a computer screen for extended periods of time (covers repetitive motions and vision) Ability to perform low impact physical tasks, such as use of stairs, stooping, walking, pushing, pulling, and lifting. Regular usage of stairs if required at the location. Perks & Benefits: Up to $1,000 in bonuses per quarter 80 % Paid Medical, Dental, Vision (Yearly Open Enrollment) 50% Paid Short-Term and Long-Term Disability Flexible Spending Account (FSA) and Health Savings Account (HSA) which allows you to set aside pre-tax dollars to pay for qualified expenses Paid Parental Leave Policy 401K -through TriNet & Empower Retirement Services Employee Assistance Program (EAP) Commuter Benefits Staff Discounts via TriNet Marketplace on hotel rates, car rentals and more Generous Paid Time Off, Sick Time and company paid holiday Educational Assistance Program - Serendipity Labs encourages career advancement and provides resources for our employees looking to further their education in the form of tuition reimbursement. Employee Referral Program Employment is contingent upon successful completion of all applicable pre-employment screenings, conducted in compliance with local, state, and federal laws. Serendipity Labs in an equal opportunity employer.
    $37k-55k yearly est. 9d ago
  • Operations Coordinator

    Serendipity Labs Inc. 3.8company rating

    Los Angeles, CA jobs

    About Serendipity Labs Serendipity Labs offers upscale workplace communities to its members from a cross section of industries. It does so through the superior service delivery of flexible workplace offerings such as private offices, team spaces, coworking memberships and venues for events and business meetings. With a growing national and international network, our flexible membership plans allow Members to work, meet and innovate in our inspirational settings in urban and suburban locations. By building on hospitality and coworking industry experience, Serendipity Labs understands how to exceed Member and Guest expectations. We are looking for candidates who are passionate about delivering upscale experiences and who want to run a business within this high growth, fast paced industry. Operations Coordinator - Full Time Do you thrive in collaboration and event planning Are you a natural networker always looking to build connections in your community? Do you prefer the use of systems and processes to contribute to daily workflow? All of this will help you be a champion for the Serendipity Labs brand as an Operations Coordinator! Key Accountabilities Marketing & Community * Lead artist partnerships including: reaching out/vetting potential artists, generating any social media marketing for artist reception, overseeing install/deinstall, organizing and executing artist reception. Plan two Lab Member events each month to foster community within the Lab. * Partner with outside organizations to host monthly events (2-6 partnered events each month) to engage the community and promote brand awareness. * Contribute lab social media content to central marketing and producing content for member newsletters. * Provide lab tours when GM is not available. Member Experience * Assist with the staffing of reception during lab business hours as needed * Be visible and always delighted to assist * Responsible for resolving member issues and escalating them when needed * Be the first line of defense for IT issues and basic troubleshooting. As an operations lead you will be responsible for ensuring that our customers have a positive user experience with all member-based systems. For example: Meeting room AV usage, Wifi and printing solutions. Lab Operations * Ensuring the lab opening and closing checklists have been completed and the lab is member ready at all times. * Review and process monthly invoicing/billing for accuracy and assisting with follow up on delinquent accounts according to AR process, escalating to GM when necessary. * Manage the stock levels and ordering of consumables being mindful of budget targets and controlling costs. * Creating/maintaining complete Member profiles in member management system with all necessary information and documentation. * Facilitating new member onboarding/orientation * Oversee and ensure that all areas of the lab are well presented at all times. * Oversee and ensure that all operational systems are in working order and escalate issues to resolve in a reasonable timeframe. Meetings & Events * Ownership of the service delivery for meeting and event bookings. * Ensuring rooms are reserved in the systems and room time and services used are accurately billed for. * Support Area GM, GM of Ops or LM in coordinating catering for M&E. * Work with the EC team on meeting and event set up. Team Leadership * Ensuring Experience Coordinators are fully trained on Lab operations and providing excellent customer service to Members and guests. * Be a coach for ECs when they have questions or are in need of additional training/support. * Actively supporting professional growth of Experience Coordinators Essential Knowledge, Skills, and Abilities: * Minimum 1-2 years of experience as a Team Leader in a hospitality driven environment (hotels, retail). * Ability to consistently deliver a high level of customer service. * A keen attention to detail and ability to be proactive in support of Team, Members, and Guests. * The ability to lead and delegate while holding Team Members accountable. * Excellent organizational skills including the ability to prioritize and multitask. * Ability to work with grace under pressure and demonstrate flexibility. * Good basic IT knowledge and the ability to learn, use, and troubleshoot systems Requirements: * Reasoning, remembering, mathematics, appropriate language (written and verbal) ability. * Support and interact with members, visitors and lab staff * Hearing - Ability to receive detailed information through oral and telephone communication. * Talking - Clearly expresses ideas by means of spoken word. * Ability to sit, stand, type and view a computer screen for extended periods of time (covers repetitive motions and vision) * Ability to perform low impact physical tasks, such as use of stairs, stooping, walking, pushing, pulling, and lifting. Regular usage of stairs if required at the location. Perks & Benefits: * Up to $1,000 in bonuses per quarter * 80 % Paid Medical, Dental, Vision (Yearly Open Enrollment) * 50% Paid Short-Term and Long-Term Disability * Flexible Spending Account (FSA) and Health Savings Account (HSA) which allows you to set aside pre-tax dollars to pay for qualified expenses * Paid Parental Leave Policy * 401K -through TriNet & Empower Retirement Services * Employee Assistance Program (EAP) * Commuter Benefits * Staff Discounts via TriNet Marketplace on hotel rates, car rentals and more * Generous Paid Time Off, Sick Time and company paid holiday * Educational Assistance Program - Serendipity Labs encourages career advancement and provides resources for our employees looking to further their education in the form of tuition reimbursement. * Employee Referral Program Employment is contingent upon successful completion of all applicable pre-employment screenings, conducted in compliance with local, state, and federal laws. Serendipity Labs in an equal opportunity employer.
    $37k-57k yearly est. 51d ago
  • Operations Coordinator

    Serendipity Labs 3.8company rating

    Louisiana jobs

    Serendipity Labs offers upscale workplace communities to its members from a cross section of industries. It does so through the superior service delivery of flexible workplace offerings such as private offices, team spaces, coworking memberships and venues for events and business meetings. With a growing national and international network, our flexible membership plans allow Members to work, meet and innovate in our inspirational settings in urban and suburban locations. By building on hospitality and coworking industry experience, Serendipity Labs understands how to exceed Member and Guest expectations. We are looking for candidates who are passionate about delivering upscale experiences and who want to run a business within this high growth, fast paced industry. Operations Coordinator - Full Time Do you thrive in collaboration and event planning Are you a natural networker always looking to build connections in your community? Do you prefer the use of systems and processes to contribute to daily workflow? All of this will help you be a champion for the Serendipity Labs brand as an Operations Coordinator! Key Accountabilities Marketing & Community Lead artist partnerships including: reaching out/vetting potential artists, generating any social media marketing for artist reception, overseeing install/deinstall, organizing and executing artist reception. Plan two Lab Member events each month to foster community within the Lab. Partner with outside organizations to host monthly events (2-6 partnered events each month) to engage the community and promote brand awareness. Contribute lab social media content to central marketing and producing content for member newsletters. Provide lab tours when GM is not available. Member Experience Assist with the staffing of reception during lab business hours as needed Be visible and always delighted to assist Responsible for resolving member issues and escalating them when needed Be the first line of defense for IT issues and basic troubleshooting. As an operations lead you will be responsible for ensuring that our customers have a positive user experience with all member-based systems. For example: Meeting room AV usage, Wifi and printing solutions. Lab Operations Ensuring the lab opening and closing checklists have been completed and the lab is member ready at all times. Review and process monthly invoicing/billing for accuracy and assisting with follow up on delinquent accounts according to AR process, escalating to GM when necessary. Manage the stock levels and ordering of consumables being mindful of budget targets and controlling costs. Creating/maintaining complete Member profiles in member management system with all necessary information and documentation. Facilitating new member onboarding/orientation Oversee and ensure that all areas of the lab are well presented at all times. Oversee and ensure that all operational systems are in working order and escalate issues to resolve in a reasonable timeframe. Meetings & Events Ownership of the service delivery for meeting and event bookings. Ensuring rooms are reserved in the systems and room time and services used are accurately billed for. Support Area GM, GM of Ops or LM in coordinating catering for M&E. Work with the EC team on meeting and event set up. Team Leadership Ensuring Experience Coordinators are fully trained on Lab operations and providing excellent customer service to Members and guests. Be a coach for ECs when they have questions or are in need of additional training/support. Actively supporting professional growth of Experience Coordinators Essential Knowledge, Skills, and Abilities: Minimum 1-2 years of experience as a Team Leader in a hospitality driven environment (hotels, retail). Ability to consistently deliver a high level of customer service. A keen attention to detail and ability to be proactive in support of Team, Members, and Guests. The ability to lead and delegate while holding Team Members accountable. Excellent organizational skills including the ability to prioritize and multitask. Ability to work with grace under pressure and demonstrate flexibility. Good basic IT knowledge and the ability to learn, use, and troubleshoot systems Requirements: Reasoning, remembering, mathematics, appropriate language (written and verbal) ability. Support and interact with members, visitors and lab staff Hearing - Ability to receive detailed information through oral and telephone communication. Talking - Clearly expresses ideas by means of spoken word. Ability to sit, stand, type and view a computer screen for extended periods of time (covers repetitive motions and vision) Ability to perform low impact physical tasks, such as use of stairs, stooping, walking, pushing, pulling, and lifting. Regular usage of stairs if required at the location. Perks & Benefits: Up to $1,000 in bonuses per quarter 80 % Paid Medical, Dental, Vision (Yearly Open Enrollment) 50% Paid Short-Term and Long-Term Disability Flexible Spending Account (FSA) and Health Savings Account (HSA) which allows you to set aside pre-tax dollars to pay for qualified expenses Paid Parental Leave Policy 401K -through TriNet & Empower Retirement Services Employee Assistance Program (EAP) Commuter Benefits Staff Discounts via TriNet Marketplace on hotel rates, car rentals and more Generous Paid Time Off, Sick Time and company paid holiday Educational Assistance Program - Serendipity Labs encourages career advancement and provides resources for our employees looking to further their education in the form of tuition reimbursement. Employee Referral Program Employment is contingent upon successful completion of all applicable pre-employment screenings, conducted in compliance with local, state, and federal laws. Serendipity Labs in an equal opportunity employer.
    $32k-46k yearly est. 49d ago
  • Operations Coordinator

    Serendipity Labs 3.8company rating

    Madison, WI jobs

    Serendipity Labs offers upscale workplace communities to its members from a cross section of industries. It does so through the superior service delivery of flexible workplace offerings such as private offices, team spaces, coworking memberships and venues for events and business meetings. With a growing national and international network, our flexible membership plans allow Members to work, meet and innovate in our inspirational settings in urban and suburban locations. By building on hospitality and coworking industry experience, Serendipity Labs understands how to exceed Member and Guest expectations. We are looking for candidates who are passionate about delivering upscale experiences and who want to run a business within this high growth, fast paced industry. Operations Coordinator - Full Time Do you thrive in collaboration and event planning Are you a natural networker always looking to build connections in your community? Do you prefer the use of systems and processes to contribute to daily workflow? All of this will help you be a champion for the Serendipity Labs brand as an Operations Coordinator! Key Accountabilities Marketing & Community Lead artist partnerships including: reaching out/vetting potential artists, generating any social media marketing for artist reception, overseeing install/deinstall, organizing and executing artist reception. Plan two Lab Member events each month to foster community within the Lab. Partner with outside organizations to host monthly events (2-6 partnered events each month) to engage the community and promote brand awareness. Contribute lab social media content to central marketing and producing content for member newsletters. Provide lab tours when GM is not available. Member Experience Assist with the staffing of reception during lab business hours as needed Be visible and always delighted to assist Responsible for resolving member issues and escalating them when needed Be the first line of defense for IT issues and basic troubleshooting. As an operations lead you will be responsible for ensuring that our customers have a positive user experience with all member-based systems. For example: Meeting room AV usage, Wifi and printing solutions. Lab Operations Ensuring the lab opening and closing checklists have been completed and the lab is member ready at all times. Review and process monthly invoicing/billing for accuracy and assisting with follow up on delinquent accounts according to AR process, escalating to GM when necessary. Manage the stock levels and ordering of consumables being mindful of budget targets and controlling costs. Creating/maintaining complete Member profiles in member management system with all necessary information and documentation. Facilitating new member onboarding/orientation Oversee and ensure that all areas of the lab are well presented at all times. Oversee and ensure that all operational systems are in working order and escalate issues to resolve in a reasonable timeframe. Meetings & Events Ownership of the service delivery for meeting and event bookings. Ensuring rooms are reserved in the systems and room time and services used are accurately billed for. Support Area GM, GM of Ops or LM in coordinating catering for M&E. Work with the EC team on meeting and event set up. Team Leadership Ensuring Experience Coordinators are fully trained on Lab operations and providing excellent customer service to Members and guests. Be a coach for ECs when they have questions or are in need of additional training/support. Actively supporting professional growth of Experience Coordinators Essential Knowledge, Skills, and Abilities: Minimum 1-2 years of experience as a Team Leader in a hospitality driven environment (hotels, retail). Ability to consistently deliver a high level of customer service. A keen attention to detail and ability to be proactive in support of Team, Members, and Guests. The ability to lead and delegate while holding Team Members accountable. Excellent organizational skills including the ability to prioritize and multitask. Ability to work with grace under pressure and demonstrate flexibility. Good basic IT knowledge and the ability to learn, use, and troubleshoot systems Requirements: Reasoning, remembering, mathematics, appropriate language (written and verbal) ability. Support and interact with members, visitors and lab staff Hearing - Ability to receive detailed information through oral and telephone communication. Talking - Clearly expresses ideas by means of spoken word. Ability to sit, stand, type and view a computer screen for extended periods of time (covers repetitive motions and vision) Ability to perform low impact physical tasks, such as use of stairs, stooping, walking, pushing, pulling, and lifting. Regular usage of stairs if required at the location. Perks & Benefits: Up to $1,000 in bonuses per quarter 80 % Paid Medical, Dental, Vision (Yearly Open Enrollment) 50% Paid Short-Term and Long-Term Disability Flexible Spending Account (FSA) and Health Savings Account (HSA) which allows you to set aside pre-tax dollars to pay for qualified expenses Paid Parental Leave Policy 401K -through TriNet & Empower Retirement Services Employee Assistance Program (EAP) Commuter Benefits Staff Discounts via TriNet Marketplace on hotel rates, car rentals and more Generous Paid Time Off, Sick Time and company paid holiday Educational Assistance Program - Serendipity Labs encourages career advancement and provides resources for our employees looking to further their education in the form of tuition reimbursement. Employee Referral Program Employment is contingent upon successful completion of all applicable pre-employment screenings, conducted in compliance with local, state, and federal laws. Serendipity Labs in an equal opportunity employer.
    $30k-42k yearly est. 43d ago
  • Operations Coordinator

    Serendipity Labs Inc. 3.8company rating

    Madison, WI jobs

    About Serendipity Labs Serendipity Labs offers upscale workplace communities to its members from a cross section of industries. It does so through the superior service delivery of flexible workplace offerings such as private offices, team spaces, coworking memberships and venues for events and business meetings. With a growing national and international network, our flexible membership plans allow Members to work, meet and innovate in our inspirational settings in urban and suburban locations. By building on hospitality and coworking industry experience, Serendipity Labs understands how to exceed Member and Guest expectations. We are looking for candidates who are passionate about delivering upscale experiences and who want to run a business within this high growth, fast paced industry. Operations Coordinator - Full Time Do you thrive in collaboration and event planning Are you a natural networker always looking to build connections in your community? Do you prefer the use of systems and processes to contribute to daily workflow? All of this will help you be a champion for the Serendipity Labs brand as an Operations Coordinator! Key Accountabilities Marketing & Community * Lead artist partnerships including: reaching out/vetting potential artists, generating any social media marketing for artist reception, overseeing install/deinstall, organizing and executing artist reception. Plan two Lab Member events each month to foster community within the Lab. * Partner with outside organizations to host monthly events (2-6 partnered events each month) to engage the community and promote brand awareness. * Contribute lab social media content to central marketing and producing content for member newsletters. * Provide lab tours when GM is not available. Member Experience * Assist with the staffing of reception during lab business hours as needed * Be visible and always delighted to assist * Responsible for resolving member issues and escalating them when needed * Be the first line of defense for IT issues and basic troubleshooting. As an operations lead you will be responsible for ensuring that our customers have a positive user experience with all member-based systems. For example: Meeting room AV usage, Wifi and printing solutions. Lab Operations * Ensuring the lab opening and closing checklists have been completed and the lab is member ready at all times. * Review and process monthly invoicing/billing for accuracy and assisting with follow up on delinquent accounts according to AR process, escalating to GM when necessary. * Manage the stock levels and ordering of consumables being mindful of budget targets and controlling costs. * Creating/maintaining complete Member profiles in member management system with all necessary information and documentation. * Facilitating new member onboarding/orientation * Oversee and ensure that all areas of the lab are well presented at all times. * Oversee and ensure that all operational systems are in working order and escalate issues to resolve in a reasonable timeframe. Meetings & Events * Ownership of the service delivery for meeting and event bookings. * Ensuring rooms are reserved in the systems and room time and services used are accurately billed for. * Support Area GM, GM of Ops or LM in coordinating catering for M&E. * Work with the EC team on meeting and event set up. Team Leadership * Ensuring Experience Coordinators are fully trained on Lab operations and providing excellent customer service to Members and guests. * Be a coach for ECs when they have questions or are in need of additional training/support. * Actively supporting professional growth of Experience Coordinators Essential Knowledge, Skills, and Abilities: * Minimum 1-2 years of experience as a Team Leader in a hospitality driven environment (hotels, retail). * Ability to consistently deliver a high level of customer service. * A keen attention to detail and ability to be proactive in support of Team, Members, and Guests. * The ability to lead and delegate while holding Team Members accountable. * Excellent organizational skills including the ability to prioritize and multitask. * Ability to work with grace under pressure and demonstrate flexibility. * Good basic IT knowledge and the ability to learn, use, and troubleshoot systems Requirements: * Reasoning, remembering, mathematics, appropriate language (written and verbal) ability. * Support and interact with members, visitors and lab staff * Hearing - Ability to receive detailed information through oral and telephone communication. * Talking - Clearly expresses ideas by means of spoken word. * Ability to sit, stand, type and view a computer screen for extended periods of time (covers repetitive motions and vision) * Ability to perform low impact physical tasks, such as use of stairs, stooping, walking, pushing, pulling, and lifting. Regular usage of stairs if required at the location. Perks & Benefits: * Up to $1,000 in bonuses per quarter * 80 % Paid Medical, Dental, Vision (Yearly Open Enrollment) * 50% Paid Short-Term and Long-Term Disability * Flexible Spending Account (FSA) and Health Savings Account (HSA) which allows you to set aside pre-tax dollars to pay for qualified expenses * Paid Parental Leave Policy * 401K -through TriNet & Empower Retirement Services * Employee Assistance Program (EAP) * Commuter Benefits * Staff Discounts via TriNet Marketplace on hotel rates, car rentals and more * Generous Paid Time Off, Sick Time and company paid holiday * Educational Assistance Program - Serendipity Labs encourages career advancement and provides resources for our employees looking to further their education in the form of tuition reimbursement. * Employee Referral Program Employment is contingent upon successful completion of all applicable pre-employment screenings, conducted in compliance with local, state, and federal laws. Serendipity Labs in an equal opportunity employer.
    $30k-42k yearly est. 43d ago
  • Business Operations Coordinator

    Intermountain Donor Services 4.6company rating

    Murray, UT jobs

    DonorConnect is seeking a full-time Business Operations Coordinator. The Business Operations Coordinator plays a multifaceted role in providing administrative support to several of DonorConnect's business operations teams as part of the Administration Department. This role is responsible for data tracking, and assistance with special projects and department goals. This position encompasses both tactical and operational responsibilities, allowing the Business Operations Coordinator to actively contribute to the organization's mission and overall success. This individual possesses exceptional organizational and communication skills, enabling them to facilitate smooth operations and foster effective collaboration within and among the departments they support, which may include Accounting & Finance, Administration, Aftercare, Business Intelligence, Continuous Improvement, Information Systems, Learning & Organizational Development, People & Culture, Public Education/Public Relations & Creative Services, Quality Services, and Supply Chain. DonorConnect is a federally designated nonprofit community service organization dedicated to the recovery of organs and tissues to be used for life-saving transplants. Our employees help save and heal lives! We at DonorConnect expect our employees to embody our I CARE+ values of integrity, collaboration, accountability, respect and expertise. MINIMUM QUALIFICATIONS: Training/Education/Certification: * High school diploma or equivalent required * Associate's degree preferred, and/or an equivalent combination of education and relevant work experience * Technical and administrative support training preferred Experience Required: * Minimum of two years of administrative support experience, previous experience within healthcare or an organ procurement organization preferred * Strong skills with software applications, including Microsoft Word, Excel, Teams, PowerPoint, and SharePoint Knowledge/Skills/Abilities: * Knowledge of standard computer/office equipment * Reliable, trustworthy, and responsible team player * Well-organized, accurate, and attentive to detail * Flexible, willing to assist others * Able to function and complete work with competing priorities and expectations * Sensitive with the ability to maintain confidentiality * Able to work well independently and to prioritize work * Sensitive to HIPAA requirements and able to maintain confidentiality * Prolonged periods sitting at a desk and working on a computer * Must be able to move up to 10 pounds at times with or without reasonable accommodation * Ability to reason logically and make sound decisions, to consider alternative and diverse perspectives, to communicate effectively both orally and in writing DonorConnect is a PROUD Equal Opportunity Employer who Values Diversity in Both Experience and Background! Must be able to pass a comprehensive background check and drug screen.
    $35k-52k yearly est. 2d ago
  • Project Coordinator

    Avanti Restaurant Solutions Inc. 3.2company rating

    Roseville, CA jobs

    : Project Coordinator Title: Project Coordinator Department: Chain Reports To: Account Manager FLSA: Exempt Date of Revision: A Project Coordinator is responsible for working within a collaborative team. A Project Coordinator's duties and responsibilities are intended to support the sales efforts of the Account Team by executing multiple projects simultaneously through collaboration of both internal and external stakeholders. Essential Duties and Responsibilities Maintain schedule to deliver projects on time Maintain budget and project expenses Collaborate with sub-contractors, GCs, customers, and project team throughout all projects Manage kitchen equipment and custom fabrication procurement, delivery, and install Ability to travel to job site(s) Required Qualifications Highly organized Great attention to detail Strong verbal and written communications skills Ability to collaborate in a highly professional manner Ability to problem solve and resolve disputes both independently and collaboratively Ability to multitask in a fast-paced environment Preferred Qualifications Previous construction related project management experience Previous commercial kitchen equipment related experience Technical skills to interpret construction methods, contracts, and drawings Bachelor of Arts Degree Supervisory Responsibility This position has no current supervisory responsibilities. Work Environment This position operates in both a professional office environment, as well as occasionally on construction and/or job sites. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and works under fluorescent lighting. Noise levels in the work environment are usually moderate but can be severe at times. While performing the duties of this job, the employee may be exposed to weather conditions prevalent at the time. Physical Demands Ability to make repetitive substantial movements (motions) of the wrists, hands, and/or fingers Ability to handle or feel objects, tools, or controls; reach with hands and arms; climb stairs, balance, stoop, kneel, or crouch Able to remain in a stationary position up to 50 percent of the time Ability to lift and/or move up to 25 pounds Ability to hear, read, and speak in order to communicate with employees, customers, vendors, etc. Other Duties This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $47k-67k yearly est. Auto-Apply 60d+ ago
  • Business Operations Coordinator

    Travel + Leisure Co 4.2company rating

    Operations coordinator job at Travel and Transport

    **We Put the World on Vacation** Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. **Job Summary** Accountable for performing all facets of the operations department to include tour reception, gifting and contracts in accordance with T+L Standard Operating Procedures. Promote a professional atmosphere for our guests, Sales & Marketing staff. **Essential Job Responsibilities** Responsibilities include, but are not limited to: + Greet and qualify touring guests. Collect and validate all guest information. Assign tours to Sales Agents and provide information to Sales & Marketing department as necessary. (15% time) + Provide exceptional customer service to all guests. Answer phones and guest questions in a professional manner. Assist property owners with contract questions or concerns. (10% time) + Distribute premiums to guests upon closure of presentation. Complete daily gift, tour and contract reconciliation in all systems. (20% time) + Data entry of all tour and gifting information into Central Reservations Systems / Epiphany system and running of reports. Prepare and balance cash, down payments, site stats for Contract Department (20% time) + File and secure all documents per procedures. Maintain Property Owner Information per PII and PCI standards (5% time) + Prepare Timeshare Sales Contracts for Sales Department and Property Owners. Assist Administrative Supervisor in support of Sales Staff. Preparation and maintenance of legal documents. (20% time) + Assist Supervisor to provide additional administrative support to internal departments to include Sales, Marketing, HR, and Resort teams (10% time) + Performs other duties as needed **Travel Requirements** No Travel required **Minimum Requirements and Qualifications** **Education** + High School Diploma **Knowledge and Skills** + Computer Skills Required + Proficient in the use of Salesforce **Technical Skills** + Proficient in Microsoft Word, Proficient in Microsoft Outlook, Proficient in Microsoft Excel **Job Experience** + General office experience and customer service experience (preferred). _Experience equivalent to the education requirement may be accepted in lieu of the education requirements._ **Complexity** **Level of decision making authority:** Coordinator may be required to make limited operational decisions when resolving owner issues or objections. **Level of autonomy:** Coordinator's daily work will be verified daily, weekly and monthly to ensure accuracy and validation of all tour, gifting and contractual paperwork. **Impact of incumbent's decisions on the organization:** Coordinator's decisions may cause commission delays, site revenue recognition delays, and delays in contract securitization, cost per tour and marketing payroll inaccuracies. **Supervisory Responsibility:** None **Scope/Financial Responsibility:** Coordinator is accountable to meet WCF Scorecard metrics, Accounting Deliverables, maintain Cost of Sales, Product Yield Management, and ensure adherence to T+L Standard Operating Procedures to secure the company's assets. **How You'll Be Rewarded:** We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. - Medical - Dental - Vision - Flexible spending accounts - Life and accident coverage - Disability - Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) - Wish day paid time to volunteer at an approved organization of your choice - 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) - Legal and identity theft plan - Voluntary income protection benefits - Wellness program (subject to provider availability) - Employee Assistance Program **Compensation** Generally starting at $20.00 - $20.00 per hour. The actual hourly rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location. **Where Memories Start with You** Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ***************************** , including the title and location of the position for which you are applying.
    $20-20 hourly 60d+ ago
  • Project Coordinator

    Soboba 4.1company rating

    San Jacinto, CA jobs

    The Project Coordinator is a leadership role within the Public Works department, reporting to the Director. This role is responsible for the overall direction, completion, and budget of tribal public works projects as well as tracking and reporting on grants. The Project Coordinator will oversee all aspects of construction projects, supervising the work of department employees, general contractors, and vendors. Responsibilities include managing project activities, coordinating resources, and ensuring all tasks are completed to the tribe's and department's standards. DUTIES AND RESPONSIBILITIES Although other duties may be assigned, the essential duties include the following: Project Responsibilities Oversee all aspects of project execution, including contract administration, change orders, procurement, and project financial projections. You'll directly manage project schedules, ensuring all timelines and deliverables are met successfully. Lead the preparation of project proposals and bid requirements for new construction projects. Coordinate all pre-construction activities and serve as the primary point of contact for project stakeholders. Conduct regular inspections of work in progress to ensure top-quality craftsmanship, strict adherence to safety standards, and compliance with project timelines. Manage the project budget from inception to completion. This includes creating initial budgets, tracking all costs, and proactively coordinating any change orders with clients or customers before work begins. Responsible for developing and completing monthly project budget updates and maintaining a clear projection of final costs. Conduct regular inspections of work in progress to ensure top-quality craftsmanship, strict adherence to safety standards, and compliance with project timelines. Ensure a comprehensive understanding and compliance with all contract requirements, including bonds, fees, notifications, schedules, and reporting. Project Administration, Operations and Service Responsible for overseeing project and grant administration along with daily operations of site General Contractors. Monitors the project schedule, milestone dates, and close-out checklist. Leads and coordinates all project phases, ensuring high-quality, profitable, and timely completion. Manages cross-departmental efforts for projects, communicates status to stakeholders, and maintains meticulous project documentation while handling confidential information with discretion. Establishes relationships utilizing strong communication skills as needed with suppliers and other key people to verify all materials, supplies, tools, equipment, and personnel are obtained and/or delivered when necessary. Ensures that all understand performance standards and expectations. Supervises and motivates a team to overcome challenges and achieve project goals. This includes developing direct reports, delegating tasks, and fostering effective relationships with customers by exceeding their expectations, all while promoting and monitoring adherence to construction and site safety regulations. Department Administration Communicates status to management and applicable stakeholders Coordinates the inter-department efforts required on specific projects relating to customers, homeowners, and tribal members Generates and maintains key project documents, reports and logs Demonstrates proper management of highly sensitive and confidential information Communicate the importance of construction and site safety to employees and contractors and monitors the adherence to safety regulations Demonstrates solid presentation skills and verbal/written skills Demonstrates leadership skills with ability and willingness to face challenges, solve problems, and motivate others, while maintaining effective relationships with customers by meeting or exceeding their requirements and expectations. Supervises and develops direct reports while prioritizing and delegating significant responsibilities to others. Manages essential functions effectively by consistently driving for quality, profitable, safe, and timely results on the assigned project. EDUCATION B.S. in Construction or Facilities Management, Engineering, or related field preferred. 5+ years of experience may be substituted for educational requirement based on the project size, scope, and complexity the years of experience may vary. EXPERIENCE Experience in a supervisory capacity. Knowledge of basic principles of construction and building code Experience with working effectively with Native American people in a culturally diverse environment. Knowledge of tribal organizational structure, reporting relationships, lines of authority and fiscal management and responsibilities highly desired. Demonstrates proficiency using a personal computer (PC) and company communication tools, such as email, internet, and Microsoft products (e.g., Word, Excel, Office, Outlook). QUALIFICATIONS Ability to manage teams and delegate work assignments Ability to handle highly confidential materials Ability to provide written and oral instructions 2+ years in construction coordination, field support, or administrative roles A collaborative, respectful communication style with both field and office teams Experience managing schedules, tracking deliverables, and staying on top of details Tech-comfortable (Google Workspace, project management tools like Builder trend or similar) Bilingual Spanish/English preferred Eagerness to support a fast-moving team and improve systems as we grow BEHAVIOR: The vision, goals and objectives of the Soboba Band of Luiseño Indians require this position to perform in both a professional and personable manner. The manner in which the employee relates to fellow employees, customers and visitors is considered parallel in importance to technical knowledge and ability. Respect and consideration given to the dignity of each customer, visitor and fellow employee is a requisite of successful job performance. Any attitude or behavior that will tarnish the name or reputation of the Soboba Tribe will not be tolerated and is subject to disciplinary action. OTHER: Demonstrates a strong commitment to cultural beliefs and values of the Soboba Band and the governing Tribal Council. Practices cultural sensitivity at all times, recognizing the respective diverse work styles within the organization and the Soboba community. Must be flexible to travel for business purposes. Must submit to a drug test prior to commencing employment and random testing thereafter. As an employee of the Tribe, he/she will be subject to the Policies and Procedures of the Soboba Band. REQUIRED All applicants are required to complete the pre-screen Background Clearance and Drug Testing Native American preferable and an Equal Opportunity Employer 25 U.S.C.S. 472 et. Seg. Disclose any personal or professional relationship with professional contractors or vendors PHYSICAL DEMANDS Climbing on a ladder Walking on uneven surfaces Bending Stooping Lifting 50 pounds
    $41k-51k yearly est. Auto-Apply 60d+ ago
  • Project Coordinator

    Soboba Casino 4.1company rating

    San Jacinto, CA jobs

    The Project Coordinator is a leadership role within the Public Works department, reporting to the Director. This role is responsible for the overall direction, completion, and budget of tribal public works projects as well as tracking and reporting on grants. The Project Coordinator will oversee all aspects of construction projects, supervising the work of department employees, general contractors, and vendors. Responsibilities include managing project activities, coordinating resources, and ensuring all tasks are completed to the tribe's and department's standards. DUTIES AND RESPONSIBILITIES Although other duties may be assigned, the essential duties include the following: Project Responsibilities * Oversee all aspects of project execution, including contract administration, change orders, procurement, and project financial projections. You'll directly manage project schedules, ensuring all timelines and deliverables are met successfully. * Lead the preparation of project proposals and bid requirements for new construction projects. Coordinate all pre-construction activities and serve as the primary point of contact for project stakeholders. * Conduct regular inspections of work in progress to ensure top-quality craftsmanship, strict adherence to safety standards, and compliance with project timelines. * Manage the project budget from inception to completion. This includes creating initial budgets, tracking all costs, and proactively coordinating any change orders with clients or customers before work begins. Responsible for developing and completing monthly project budget updates and maintaining a clear projection of final costs. * Conduct regular inspections of work in progress to ensure top-quality craftsmanship, strict adherence to safety standards, and compliance with project timelines. * Ensure a comprehensive understanding and compliance with all contract requirements, including bonds, fees, notifications, schedules, and reporting. Project Administration, Operations and Service * Responsible for overseeing project and grant administration along with daily operations of site General Contractors. Monitors the project schedule, milestone dates, and close-out checklist. * Leads and coordinates all project phases, ensuring high-quality, profitable, and timely completion. Manages cross-departmental efforts for projects, communicates status to stakeholders, and maintains meticulous project documentation while handling confidential information with discretion. * Establishes relationships utilizing strong communication skills as needed with suppliers and other key people to verify all materials, supplies, tools, equipment, and personnel are obtained and/or delivered when necessary. Ensures that all understand performance standards and expectations. * Supervises and motivates a team to overcome challenges and achieve project goals. This includes developing direct reports, delegating tasks, and fostering effective relationships with customers by exceeding their expectations, all while promoting and monitoring adherence to construction and site safety regulations. Department Administration * Communicates status to management and applicable stakeholders * Coordinates the inter-department efforts required on specific projects relating to customers, homeowners, and tribal members * Generates and maintains key project documents, reports and logs * Demonstrates proper management of highly sensitive and confidential information * Communicate the importance of construction and site safety to employees and contractors and monitors the adherence to safety regulations * Demonstrates solid presentation skills and verbal/written skills * Demonstrates leadership skills with ability and willingness to face challenges, solve problems, and motivate others, while maintaining effective relationships with customers by meeting or exceeding their requirements and expectations. * Supervises and develops direct reports while prioritizing and delegating significant responsibilities to others. * Manages essential functions effectively by consistently driving for quality, profitable, safe, and timely results on the assigned project. EDUCATION * B.S. in Construction or Facilities Management, Engineering, or related field preferred. * 5+ years of experience may be substituted for educational requirement based on the project size, scope, and complexity the years of experience may vary. EXPERIENCE * Experience in a supervisory capacity. * Knowledge of basic principles of construction and building code * Experience with working effectively with Native American people in a culturally diverse environment. * Knowledge of tribal organizational structure, reporting relationships, lines of authority and fiscal management and responsibilities highly desired. * Demonstrates proficiency using a personal computer (PC) and company communication tools, such as email, internet, and Microsoft products (e.g., Word, Excel, Office, Outlook). QUALIFICATIONS * Ability to manage teams and delegate work assignments * Ability to handle highly confidential materials * Ability to provide written and oral instructions * 2+ years in construction coordination, field support, or administrative roles * A collaborative, respectful communication style with both field and office teams * Experience managing schedules, tracking deliverables, and staying on top of details Tech-comfortable (Google Workspace, project management tools like Builder trend or similar) * Bilingual Spanish/English preferred * Eagerness to support a fast-moving team and improve systems as we grow BEHAVIOR: The vision, goals and objectives of the Soboba Band of Luiseño Indians require this position to perform in both a professional and personable manner. The manner in which the employee relates to fellow employees, customers and visitors is considered parallel in importance to technical knowledge and ability. Respect and consideration given to the dignity of each customer, visitor and fellow employee is a requisite of successful job performance. Any attitude or behavior that will tarnish the name or reputation of the Soboba Tribe will not be tolerated and is subject to disciplinary action. OTHER: Demonstrates a strong commitment to cultural beliefs and values of the Soboba Band and the governing Tribal Council. Practices cultural sensitivity at all times, recognizing the respective diverse work styles within the organization and the Soboba community. Must be flexible to travel for business purposes. Must submit to a drug test prior to commencing employment and random testing thereafter. As an employee of the Tribe, he/she will be subject to the Policies and Procedures of the Soboba Band. REQUIRED * All applicants are required to complete the pre-screen Background Clearance and Drug Testing * Native American preferable and an Equal Opportunity Employer 25 U.S.C.S. 472 et. Seg. * Disclose any personal or professional relationship with professional contractors or vendors PHYSICAL DEMANDS * Climbing on a ladder * Walking on uneven surfaces * Bending * Stooping * Lifting 50 pounds
    $41k-51k yearly est. 23d ago

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