How to hire a travel clerk

How to hire a travel clerk, step by step

Here's a step-by-step travel clerk hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a travel clerk job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new travel clerk
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you start hiring a travel clerk, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A travel clerk's background is also an important factor in determining whether they'll be a good fit for the position. For example, travel clerks from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list presents travel clerk salaries for various positions.

   Type of Travel Clerk	Description	Hourly rate
   Travel Clerk	Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.	$7-17
   Ramp Agent	A ramp agent is a professional responsible for the loading and unloading of aircraft baggage, which includes mail and cargo, from the aircraft to the airport. He/She drives and operates ground equipment such as cargo carts and belt loaders while maintaining safe working conditions for himself and others... Show more	$11-18
   Reservations Agent	Reservation agents, also known as travel clerks, are responsible for helping clients plan and book their reservations. They are often employed by hotels, resorts, airlines, car rentals, and travel agencies... Show more	$12-18

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Reservations
   • Defense Travel System
   • Travel Arrangements
   • DOD
   • Travel Orders
   • DTS
   • Customer Service
   • Travel Vouchers
   • Business Transactions
   • Airline Tickets
   • Travel Authorizations
   • Travel Forms
   • Travel System
   • Household Goods

   Check all skills

   Responsibilities:

   • Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
   • Serve as a point-of-contact for all travel customer relation issues and DTS trouble-shooting issues while providing outstanding customer service.
   • Interpret permanent change of station (PCS) authorizations/orders and provides travel base on approve authorizations.
   • Process and verify itemize receipts, taxes, calculations, and signatures for compliance with DoD regulations.
   • Assist in the management and support of DTS at the organizational level and ensure all financial information are current and accurate.
   • Determine eligibility of veterans for beneficiary travel reimbursement.

   More travel clerk duties

3. Make a budget

   Including a salary range in the travel clerk job description is a good way to get more applicants. A travel clerk salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for a travel clerk in Utah may be lower than in New Jersey, and an entry-level engineer typically earns less than a senior-level travel clerk. Additionally, a travel clerk with lots of experience in the field may command a higher salary as a result.

   Average travel clerk salary

   $11.96hourly

   $24,877 yearly

   ---

   Entry-level travel clerk salary

   $16,000 yearly salary

   Updated January 31, 2026

   Average travel clerk salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Hawaii	$28,016	$13
   2	California	$25,998	$13
   3	Pennsylvania	$25,642	$12
   4	District of Columbia	$24,519	$12
   5	North Carolina	$23,672	$11
   6	Mississippi	$21,774	$10

   Average travel clerk salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Ukpeagvik IOoOupiat Corporation	$32,694	$15.72	28
   2	BAE Systems	$31,622	$15.20	3
   3	INDUS Technology	$28,796	$13.84	1
   4	Vectrus	$28,385	$13.65
   5	AAA Systems	$25,662	$12.34	2
   6	AAA Northeast	$25,539	$12.28	5
   7	Carlson’s Appliances	$25,509	$12.26

4. Writing a travel clerk job description

   A job description for a travel clerk role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a travel clerk job description:

   Travel clerk job description example

   Works under the general guidance and supervision of the PPPO Operations Supervisor and Travel Clerk III Lead. The Travel Clerk II (TCII) performs work across all PPPO actions. Responsibilities encompass a full range of administrative tasks & technical duties that support transportation operations tied to Army Logistic Support Services.
   
   The TCII provides counseling services for military and civilian personnel in order to facilitate relocation of personal property and family members based on orders, transportation entitlements, joint travel regulations (JTR) and defense travel regulations (DTR). The TCII must be able to: efficiently and accurately counsel customers on personal property shipment and storage services, ensure counseling schedule requirements are met, explain entitlements & responsibilities IAW applicable regulations, enter data into required automated systems, maintain customer correspondence via email and phone, keep up on internal filing, assist with front desk duties including: assisting customers, scheduling counseling appointments, answering questions, etc. This position must attend training on how to process shipments for: Unaccompanied Baggage (UB), Household Goods (HHG), Storage (Temporary, Non-Temporary, and Special), Local Moves, Personally Procured Moves, and Privately Owned Vehicles (POV) and ensure regulations are researched, reviewed & adhered to when counseling. This position will be required to perform housekeeping of work areas, will be expected to work overtime periodically when required. Work hours & work location may, with proper notification, be adjusted to include shift work to meet contract requirements.
   
   Primary functions also include assisting with preparation of weekly and monthly reports. The TCII will become familiar with JTR, DTR, and other Army regulations as well as contract requirements. This position will provide contract support to ensure compliance with environmental, safety, and security regulations. Work is typically performed in well-ventilated and lighted areas with some lifting and moving of materials. This position requires standing, walking, and sitting while working either indoors or outdoors. While performing the job, you may be required to lift/carry, pull/push, reach, squat, and kneel; you may be required to perform other duties as assigned.
   *Education/Experience/Skills: *
   
   • High School Diploma or equivalent required
   
   • At least 1-2 years of customer service and clerical experience
   
   • At least 2-3 years of work related experience preferred
   
   • Valid state driver's license
   
   • Excellent customer service & oral/written communication skills
   
   • Detail oriented and well organized
   
   • Ability to multi-task and quickly learn new skills
   
   • Ability to interact effectively and professionally with people
   
   • Ability to review, research, study, explain various military regulations and policies
   
   • Team player, self-starter
   
   • Proficient in MS Office with ability to quickly learn software applications
   
   *Must be a U.S. Citizen.*Paid relocation assistance is not available. Candidates must currently reside within commuting distance or clearly state a willingness to relocate his or herself.
   
   TECH SYSTEMS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
   
   Job Type: Full-time
   
   Pay: $19.25 per hour
   
   Benefits:
   * 401(k)
   * Dental insurance
   * Health insurance
   * Life insurance
   * Paid time off
   * Vision insurance
   Schedule:
   * 8 hour shift
   * Monday to Friday
   * Overtime
   
   Ability to commute/relocate:
   * Schofield Barracks, HI: Reliably commute or planning to relocate before starting work (Required)
   
   Education:
   * High school or equivalent (Required)
   
   Experience:
   * Customer service: 1 year (Required)
   * Microsoft Office: 1 year (Required)
   
   License/Certification:
   * Driver's License (Required)
   
   Work Location: One location

   Copy this example

   

5. Post your job

   To find travel clerks for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any travel clerks they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level travel clerks with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your travel clerk job on Zippia to find and recruit travel clerk candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting travel clerks requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new travel clerk

   Once you've decided on a perfect travel clerk candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   After that, you can create an onboarding schedule for a new travel clerk. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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