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Become A Travel Consultant

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Working As A Travel Consultant

  • Performing for or Working Directly with the Public
  • Getting Information
  • Interacting With Computers
  • Selling or Influencing Others
  • Communicating with Persons Outside Organization
  • Deal with People

  • Mostly Sitting

  • $44,170

    Average Salary

What Does A Travel Consultant Do At Kelly Services

* Provide insight into best practices and make recommendations to optimize the travel agency scope of work, service delivery configuration and compensation model.
* Identify opportunities for adopting best in class approaches to solve existing needs and predicting future challenges and changes in the travel market (consolidation, disruption, etc.)
* Provide consulting services in the development of selection criteria and evaluation methodology to create, issue, and evaluate a formal travel agency request for proposal.
* Optimize travel agency costs while ensuring effective support and delivering an enhanced user experience.
* Responsible for collecting regular feedback from stakeholders to inform the long-term travel roadmap / strategy and ensuring the travel agency service offerings match the business needs
* Collaborate closely with the category teams to align travel agency service delivery decisions with overall Company and Category goals.
* Identify, evaluate and manage Category dependencies.
* Assist in prioritization/phasing of defined deliverables.
* Responsible for aligning the roll-out / implementation of the strategy with the operational teams and other key stakeholders
* Develop and manage communication plans supporting the project; including, but not limited to, status reporting, management of issues and risks.
* Communicate program status, metrics, and goals regularly and clearly with stakeholders

What Does A Travel Consultant Do At BCD Travel

* Books international reservations for air travel, hotel and car rentals, following up when necessary to complete the reservation.
* Responds to requests for international price quotations utilizing automated system(s) for domestic and international itineraries; queues to rate desk when appropriate.
* Promotes the acceptance of fares, rates, and suppliers that match the client's travel program policies and negotiated contracts.
* Applies discount programs appropriately.
* Moves market share for BCD Travel preferred suppliers.
* Maintains and promotes professional and courteous client relations by managing a prompt and accurate response to telephone and email communications.
* Remains informed of all airline rules and regulations and current affairs.
* Communicates information to clients accurately and appropriately.
* Achieves individual and contractual service level goals related to telephone, quality, and productivity.
* Maintains client profiles, ensuring specials requests and reward program information such as frequent flyer / driver / hotel stay are included; May build airline reservation system profiles for use with a specific group of travelers.
* Monitors, sorts and works global distribution systems (GDS) queues daily to maintain quality control.
* Ensures optimum customer service through effective use of phone systems and positive telephone service techniques.
* Knows and properly uses: airline terminology, codes, fare basis, airline rules and tariffs, resource guides, books, and industry contacts.
* Must be able to come to work promptly and regularly
* Must be able to take direction and work well with others
* Must be able to work under the stress of and meet deadlines
* Must be able to concentrate and perform accurately while meeting applicable productivity measures
* Must be able to change productively and to handle other tasks as assigned
* Work independently in the absence of supervision
* Assumes and performs other duties and responsibilities not specifically outlined herein, as requested

What Does A Travel Consultant Do At Mommy Jobs Online

* Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications.
* Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through the ability to ask probing questions and the ability to communicate with a sense of urgency.
* Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral, verbal, and written communication skills as verified by approved formal testing

What Does A Travel Consultant Do At Dallas Employment Services, Inc.

bull; Research various destinations and means of travel regarding prices, customs, weather conditions, reviews, etc. • Diagnose the client's needs and wishes to accurately suggest suitable packages or services. • Organize travels from beginning to end which will include booking tickets, accommodation, transportation, etc. • Supply the client with pertinent information and materials for their trip (guides, maps, event programs, etc.). • Collect deposits and balances, keeping financial statements and documents organized, and maintain target revenue and profit goals. • Utilize promotional techniques and materials to sell itinerary tour packages. • Identify and proactively anticipate the client's needs to quickly handle any problems, as well as determine if the client is eligible for any money returns. • Attend conferences to maintain familiarity with tourism trends. • Create and update electronic client records and maintain relationships with key individuals. • Assist management and associates with identifying opportunities for growth or client engagement. • Manage time effectively to meet and exceed deadlines to ensure availability for additional projects

What Does A Travel Consultant Do At ETS International

Complete travel arrangements (air, hotel, car rental, rail, etc ) at the lowest possible price via Sabre, internet and/or with consolidators within corporate travel guidelines Understanding and anticipating VIP client needs and travel preferences Detailed documentation of all PNRs within company guidelines Stays fully informed on all airline rules and regulations, tariffs and fare requirements Work as a team player to assure the workload is distributed evenly and offering assistance where and whenever needed ATTITUDES

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How To Become A Travel Consultant

A high school diploma typically is required for someone to become a travel agent. However, many employers prefer additional formal training. Good communication and computer skills are essential.

Education

Employers may prefer candidates who have taken classes related to the travel industry. Many community colleges, vocational schools, and industry associations offer technical training or continuing education classes in professional travel planning. Classes usually focus on reservations systems, marketing, and regulations regarding international travel. In addition, a few colleges offer degrees in travel and tourism.

Training

Employers in the travel industry always give some on-the-job training on the computer systems that are used in the industry. For example, a travel agent could be trained to work with a reservation system used by several airlines.

Licenses, Certifications, and Registrations

A good way to demonstrate competence for high school graduates with limited experience is to take the Travel Agent Proficiency (TAP) test. The test has no eligibility requirements and is administered by The Travel Institute.

The Travel Institute also provides training and professional certification opportunities for experienced travel agents. Different levels of certification are offered, depending on a travel agent’s experience. Travel agents with limited experience can become a Certified Travel Associate (CTA) after completing a series of classes and exams. For those with at least 5 years of experience, the more highly advanced Certified Travel Counselor (CTC) certification can be achieved. Both the CTA and CTC require continuing education each year to maintain certification.

The International Air Transport Association (IATA) offers the Travel and Tourism Professional (TTP) designation, which requires varying degrees of experience depending on the achieved education level. The designation remains valid for 2 years and requires continuing education credits. 

The Cruise Lines International Association (CLIA) offers three levels of certification: Accredited (ACC), Master (MCC), and Elite Cruise Counselor (ECC). Each level requires a certain amount of training and product knowledge.

Some states require agents to have a business license to sell travel services. Requirements among states vary greatly. Contact individual state licensing agencies for more information.

Other Experience

Some agencies prefer travel agents with firsthand experience visiting a country. These agencies especially prefer travel agents who specialize in specific destinations or particular types of travelers, such as groups with a special interest or corporate travelers.

Important Qualities

Adventurousness. Travel agencies that specialize in exotic destinations or particular types of travel, such as adventure travel or ecotourism, may prefer to hire travel agents who share these interests.

Communication skills. Travel agents must listen to customers, understand their travel needs, and offer appropriate travel advice and information.

Customer-service skills. When customers need to make last-minute changes in their travel arrangements, travel agents must be able to respond to questions and complaints in a friendly and professional manner.

Detail oriented. Travel agents must pay attention to details in order to ensure that the reservations they make match travelers’ needs. They must make reservations at the correct dates, times, and locations to meet travelers’ schedules. 

Organizational skills. Travel agents often work on itineraries for many customers at once. Keeping client information in order and ensuring that bills and receipts are processed in a timely manner is essential.

Sales skills. Travel agents must be able to persuade clients to buy transportation, lodging, or tours. Sometimes they might need to persuade tour operators, airline staff, or others to take care of their clients’ special needs. Earnings for many travel agents depend on commissions and service fees.

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Travel Consultant jobs

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Travel Consultant Demographics

Gender

  • Female

    76.9%
  • Male

    20.9%
  • Unknown

    2.2%

Ethnicity

  • White

    79.1%
  • Hispanic or Latino

    10.6%
  • Asian

    7.6%
  • Unknown

    2.1%
  • Black or African American

    0.6%
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Languages Spoken

  • Spanish

    43.0%
  • French

    13.2%
  • Portuguese

    8.3%
  • German

    5.4%
  • Italian

    4.1%
  • Russian

    3.7%
  • Chinese

    3.3%
  • Mandarin

    2.9%
  • Japanese

    2.9%
  • Arabic

    2.5%
  • Vietnamese

    1.2%
  • Hindi

    1.2%
  • Cantonese

    1.2%
  • Hebrew

    1.2%
  • Greek

    1.2%
  • Urdu

    1.2%
  • Polish

    1.2%
  • Swedish

    0.8%
  • Armenian

    0.8%
  • Swahili

    0.4%
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Real Travel Consultant Salaries

Job Title Company Location Start Date Salary
Business Travel Consultant Spotnana, Inc. New York, NY Oct 01, 2010 $57,200
International Travel Consultant Mana International Group, Inc. Chantilly, VA Oct 29, 2015 $52,790
Travel Consultant Newhall Valencia Travel Inc. CA Jan 15, 2016 $43,827
Travel Consultant Mana International Group, Inc. Chantilly, VA May 10, 2011 $43,000
Wholesale Travel Consultant General Wholesalers Travel & Tours Inc. Doral, FL May 25, 2016 $42,286
International Travel Consultant Digital Travel Solutions LLC Gloucester City, NJ Aug 12, 2014 $41,101
Adventure Travel Consultant Roar Africa New York, NY Oct 01, 2011 $40,000

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Top Skills for A Travel Consultant

CarRentalsAirlineTicketsLeisureTravelHotelReservationsInternationalTravelArrangementsCorporateTravelVacationPackagesGroupTravelItineraryTourPackagesSabreGDSBusinessTravelTravelPackagesTravelPlansCorporateClientsTravelItinerariesTravelAgentsCorporateAccountsVIPWorldspanTravelDates

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Top Travel Consultant Skills

  1. Car Rentals
  2. Airline Tickets
  3. Leisure Travel
You can check out examples of real life uses of top skills on resumes here:
  • Assisted clients with all travel needs airlines ticketing, car rentals, hotel, tours and all travel related needs.
  • Consolidated transatlantic airline tickets for retail, wholesale and corporate markets through national and international telemarketing.
  • Arranged leisure travel for military and government personnel.
  • Book transportation and hotel reservations, using computer terminal or telephone.
  • Booked professional, accurate, cost effective domestic and international travel arrangements.

Top Travel Consultant Employers

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