Travel consultant job description
Updated March 14, 2024
5 min read
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Example travel consultant requirements on a job description
Travel consultant requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in travel consultant job postings.
Sample travel consultant requirements
- Bachelor's degree in Travel & Tourism or related field.
- 3+ years' experience in travel consulting.
- Proficient in multiple computer software programs.
- Knowledge of travel destinations and cultures.
- Certified Travel Counselor (CTC) designation.
Sample required travel consultant soft skills
- Strong customer service orientation.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- High degree of multitasking and organizational skills.
- Commitment to ongoing professional development.
Travel consultant job description example 1
Flight Centre travel consultant job description
Work type: Full time
Join others like you, who simply love travel
If you have a passion for travel and some experience in retail, hospitality, sales, or customer service, then you'll fit right in as a Travel Sales Consultant at Flight Centre. Join other like-minded travel enthusiasts and get paid to make people's travel dreams come to life.
Our purpose is to open up the world for those who want to see. Every day, we give people all around the world the opportunity to do something really amazing - travel!
As a Sales Travel Consultant in a customer facing retail store, you will help to plan, book and coordinate your customer's next amazing travel experience. You will make travel easy while providing excellent service, and irresistible deals for every traveller. You will be working towards KPI's and incentive targets, therefore building your customer relationships will be critical to your success in this role.
Please note our Flight Centre Maryborough store will be opening in early November! Initially, the store will open 2 days per week. This position would however be full time with the remainder of your week working from our Flight Centre Bay Central store.
You will be:
* Using your travel experience to sell the products and destinations you love
* Delivering exceptional service in order to sell flights, accommodation, cruises, tours and related travel products in person, over the phone and via email
* Preparing and issuing invoices, receipt payments and maintain financial documents
* Keeping a finger on the pulse of the latest travel regulations and government restrictions
* Working towards nationally recognised qualifications (Cert 3 & 4 in Travel)
All about you:
* Experience working towards and achieving sales targets and KPI's
* Have a passion for customer service
* Comprehensive computer skills and the ability to confidently learn new computer systems
* You're ambitious, highly motivated and an efficient organiser
* You have exceptional attention to detail and love problem solving
Perks:
* Enjoy uncapped earning potential - the more you sell, the more you earn - Current AVG earnings for new consultant $87,226 plus super and penalties
* Travel discounts including family and friends, health and wellness discounts (my Benefits), access to internal 24/7 gym
* Brightness of future - career opportunities in a network of brands and businesses across the globe
* Monthly awards nights, social team building events, and opportunity to attend global conference (Bali 2023)
* Acquire nationally recognised qualifications - Cert 3 and 4 in Travel
* Access to a world-class Employee Assistance Program for staff and family
* Corporate Health Discounts - exclusive discounts on health insurance plans for you and your family with our partner, BUPA.
* Financial Planning - manage all your finances, from your monthly budget to tax returns and mortgage broking, using our in-house team of Moneywise financial planners
* We proudly support and advocate responsible travel, positive diversity practices, empowered giving, and conservation of natural resources and sustainability - Yep, our hearts are big, mushy and green.
Applications close:
Join others like you, who simply love travel
If you have a passion for travel and some experience in retail, hospitality, sales, or customer service, then you'll fit right in as a Travel Sales Consultant at Flight Centre. Join other like-minded travel enthusiasts and get paid to make people's travel dreams come to life.
Our purpose is to open up the world for those who want to see. Every day, we give people all around the world the opportunity to do something really amazing - travel!
As a Sales Travel Consultant in a customer facing retail store, you will help to plan, book and coordinate your customer's next amazing travel experience. You will make travel easy while providing excellent service, and irresistible deals for every traveller. You will be working towards KPI's and incentive targets, therefore building your customer relationships will be critical to your success in this role.
Please note our Flight Centre Maryborough store will be opening in early November! Initially, the store will open 2 days per week. This position would however be full time with the remainder of your week working from our Flight Centre Bay Central store.
You will be:
* Using your travel experience to sell the products and destinations you love
* Delivering exceptional service in order to sell flights, accommodation, cruises, tours and related travel products in person, over the phone and via email
* Preparing and issuing invoices, receipt payments and maintain financial documents
* Keeping a finger on the pulse of the latest travel regulations and government restrictions
* Working towards nationally recognised qualifications (Cert 3 & 4 in Travel)
All about you:
* Experience working towards and achieving sales targets and KPI's
* Have a passion for customer service
* Comprehensive computer skills and the ability to confidently learn new computer systems
* You're ambitious, highly motivated and an efficient organiser
* You have exceptional attention to detail and love problem solving
Perks:
* Enjoy uncapped earning potential - the more you sell, the more you earn - Current AVG earnings for new consultant $87,226 plus super and penalties
* Travel discounts including family and friends, health and wellness discounts (my Benefits), access to internal 24/7 gym
* Brightness of future - career opportunities in a network of brands and businesses across the globe
* Monthly awards nights, social team building events, and opportunity to attend global conference (Bali 2023)
* Acquire nationally recognised qualifications - Cert 3 and 4 in Travel
* Access to a world-class Employee Assistance Program for staff and family
* Corporate Health Discounts - exclusive discounts on health insurance plans for you and your family with our partner, BUPA.
* Financial Planning - manage all your finances, from your monthly budget to tax returns and mortgage broking, using our in-house team of Moneywise financial planners
* We proudly support and advocate responsible travel, positive diversity practices, empowered giving, and conservation of natural resources and sustainability - Yep, our hearts are big, mushy and green.
Applications close:
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Travel consultant job description example 2
Adtrav Travel Management travel consultant job description
Job Details
Level
Experienced
Job Location
Fully Remote - Birmingham, AL
Remote Type
Fully Remote
Position Type
Full Time
Education Level
High School
Salary Range
Undisclosed
Travel Percentage
Negligible
Job Shift
Day
Job Category
Undisclosed
Description
ADTRAV Travel Management is currently hiring for an VIP Travel Consultant position.
Major Responsibilities/Activities:
• Detail oriented, well organized and have excellent interpersonal and communication (written and verbal) skills.
• Good use of the English language and grammar skills are paramount.
• Ability to manage time wisely and work independently.
• Strong level of customer service both internally and externally.
• Adaptability to engage in the company and build relationships.
• Ability to multi-task and work independently within a fast-paced, high maintenance environment.
• Knowledge of computer system Sabre GDS.
• Attention to detail with accuracy and thoroughness.
• Ability to work both independently and with a team.
• Demonstrate proactive behavior and engage client beyond transactional level.
• Exhibit sound and accurate judgment while identifying and resolving issues in a timely manner.
• Preferred proficiency in Microsoft Word and Excel.
• Must be willing to work all varying shifts from 7:00 A.M. to 7:00 P.M. CST, as well as extended hours and weekends as necessary and directed by management.
Knowledge, Skills & Abilities:
• Proficient with city, airline, hotel and car rental codes.
• Familiarity with the Washington/NY/Boston airline shuttle.
• Ability to weigh cost benefits and recommend alternate travel options to traveler within corporate policy.
• Ability to concentrate and pay close attention to detail.
• Ability to consistently deliver excellent customer service, internally and externally.
• Ability to manage multiple priorities simultaneously and complete tasks with minimal supervision.
• Willingness to demonstrate professional conduct at all times.
• Excellent computer and typing skills, which includes the ability to navigate between programs quickly by using shortcut keys.
• Ability to identify a problem and see it through to resolution with minimal supervision.
• Familiarity with reporting, specifically hotel reporting and hotel rates.
Education and Experience:
• Minimum of 5 years' experience in a corporate travel environment.
Physical Requirements:
This position is sedentary in nature, which requires very little to no lifting, pushing, and pulling. The primary functions of this position include, but are not limited to, the ability to perform work utilizing a computer for extended periods of time. The ability to sit or stand for extended periods without leaving the work area is required.
ADTRAV Corporation is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status or disability.
Qualifications
Level
Experienced
Job Location
Fully Remote - Birmingham, AL
Remote Type
Fully Remote
Position Type
Full Time
Education Level
High School
Salary Range
Undisclosed
Travel Percentage
Negligible
Job Shift
Day
Job Category
Undisclosed
Description
ADTRAV Travel Management is currently hiring for an VIP Travel Consultant position.
Major Responsibilities/Activities:
• Detail oriented, well organized and have excellent interpersonal and communication (written and verbal) skills.
• Good use of the English language and grammar skills are paramount.
• Ability to manage time wisely and work independently.
• Strong level of customer service both internally and externally.
• Adaptability to engage in the company and build relationships.
• Ability to multi-task and work independently within a fast-paced, high maintenance environment.
• Knowledge of computer system Sabre GDS.
• Attention to detail with accuracy and thoroughness.
• Ability to work both independently and with a team.
• Demonstrate proactive behavior and engage client beyond transactional level.
• Exhibit sound and accurate judgment while identifying and resolving issues in a timely manner.
• Preferred proficiency in Microsoft Word and Excel.
• Must be willing to work all varying shifts from 7:00 A.M. to 7:00 P.M. CST, as well as extended hours and weekends as necessary and directed by management.
Knowledge, Skills & Abilities:
• Proficient with city, airline, hotel and car rental codes.
• Familiarity with the Washington/NY/Boston airline shuttle.
• Ability to weigh cost benefits and recommend alternate travel options to traveler within corporate policy.
• Ability to concentrate and pay close attention to detail.
• Ability to consistently deliver excellent customer service, internally and externally.
• Ability to manage multiple priorities simultaneously and complete tasks with minimal supervision.
• Willingness to demonstrate professional conduct at all times.
• Excellent computer and typing skills, which includes the ability to navigate between programs quickly by using shortcut keys.
• Ability to identify a problem and see it through to resolution with minimal supervision.
• Familiarity with reporting, specifically hotel reporting and hotel rates.
Education and Experience:
• Minimum of 5 years' experience in a corporate travel environment.
Physical Requirements:
This position is sedentary in nature, which requires very little to no lifting, pushing, and pulling. The primary functions of this position include, but are not limited to, the ability to perform work utilizing a computer for extended periods of time. The ability to sit or stand for extended periods without leaving the work area is required.
ADTRAV Corporation is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status or disability.
Qualifications
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Updated March 14, 2024
Updated March 14, 2024