Travel coordinator job description
Updated March 14, 2024
8 min read
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Example travel coordinator requirements on a job description
Travel coordinator requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in travel coordinator job postings.
Sample travel coordinator requirements
- Experience in travel coordination
- Knowledge of travel industry regulations and guidelines
- Ability to manage multiple travel arrangements simultaneously
- Proficient in travel booking tools and software
- Excellent communication and negotiation skills
Sample required travel coordinator soft skills
- Detail-oriented and highly organized
- Ability to work under pressure and meet tight deadlines
- Customer service oriented and able to handle customer complaints
- Ability to work independently and as part of a team
- Strong problem-solving and decision-making skills
Travel coordinator job description example 1
Buckle travel coordinator job description
The Travel Coordinator will be responsible for sourcing, booking, and handling travel requests for Buckle Teammates via an online travel booking system. Travel agent experience is not required.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Book flight, hotel and car reservations.
* Negotiate rates for accommodations for small groups.
* Review vendor discount and rate agreements regularly.
* Assist in planning company meetings and events as needed.
* Fulfill mission statement by performing job duties with a high level of Guest service while contributing to a positive team spirit.
* Special projects and other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Education and/or Experience
Associate's degree from two-year College or university; preferred.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The Teammate is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The Teammate must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in an office setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the State Law Supplements found on the Teammate Center, under Human Resources.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Book flight, hotel and car reservations.
* Negotiate rates for accommodations for small groups.
* Review vendor discount and rate agreements regularly.
* Assist in planning company meetings and events as needed.
* Fulfill mission statement by performing job duties with a high level of Guest service while contributing to a positive team spirit.
* Special projects and other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Education and/or Experience
Associate's degree from two-year College or university; preferred.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The Teammate is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The Teammate must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in an office setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the State Law Supplements found on the Teammate Center, under Human Resources.
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Travel coordinator job description example 2
Aramco Services Company travel coordinator job description
Basic Function
Coordinates travel related activities, provides customer service support to employees at all levels, answers travel related inquiries, and provides resolution to issues in a timely manner, error free, and at the lowest possible cost to the Company. Assists users with the Company online booking tool and Travel Order Online tool as well as updates and maintains the tools, and generates reports and analyzes data related to travel activities.
Duties & Responsibilities
* Provides front-line customer service to employees at all levels, answers travel related inquiries, interprets travel policies and procedures, and assists with issue resolution
* Responds to questions concerning online booking tool issues, and provides information to resolve problems; provides online booking tool Administrator support; updates and maintains online booking tool database with current employee data, cost centers, and locations
* Responds to questions and issues regarding the Travel Order Online tool, and works with IT to correct and resolve the issues
* Compiles, consolidates, reviews and analyzes routine travel data (Travel Management Company), online booking tool, airline, hotel and car suppliers) to facilitate decision-making
* Processes travel related invoices in a timely manner and coordinates contract revisions; conducts and administers audit reporting
* Provides onsite and online booking tool support through online training classes and on the job training; sets up and helps facilitate periodic online booking tool training classes as needed
* Reviews and verifies timekeeping and reporting of travel agency personnel; follows up with travel vendors' requests for information (i.e. verify employment related to car accidents, overdue car rentals, etc.)
* Maintains, modifies, and creates new and/or updated content on the Travel Services Intranet pages
* Assists with rate negotiation with travel related vendors and suppliers
* Assists with travel sponsored employee activities
* Performs other duties as assigned
Education and Experience
* Bachelor's Degree in Business, Transportation, Economics, or other related discipline preferred
* Typically at least three (3) years of experience in airline or travel agency industry, corporate travel or a closely-related administrative position
* Must be highly knowledgeable of and have experience with online booking tools, preferably Concur Travel
* Expected to become an online booking tool Administrator through online training classes, reaching out to supplier for support, and on the job training
* Possesses tactful, persuasive telephone techniques and is able to convey written information clearly and concisely
* Demonstrates strong interpersonal skills and professionalism, tact and diplomacy for interaction with company executives and Government VIP's
* Ability to interpret and clearly communicate travel policies and procedures
* Ability to react and perform in a highly visible and occasional stressful environment
* Ability to train others to use the online booking tool and Travel Order Online tool over the telephone and in person
* Capable of handling a heavy volume of work and performs effectively and efficiently under deadlines and with interruptions
* Ability to review and analyze large volumes of data, identify action items, recognize and correct deviations, and provide a topline summary
* Proficient with business software applications and accurate data input
* Proficient at rate negotiation with travel vendors (hotel, airline, rental car, etc.)
* Able to read, understand, navigate, and negotiate travel related contracts
* Strong proficiency with Excel and proficiency with Microsoft Office programs; strong analytical ability and attention to detail.
* Must be able to comprehend and communicate accurately, clearly and concisely in English.
NO THIRD PARTY CANDIDATES ACCEPTED
Coordinates travel related activities, provides customer service support to employees at all levels, answers travel related inquiries, and provides resolution to issues in a timely manner, error free, and at the lowest possible cost to the Company. Assists users with the Company online booking tool and Travel Order Online tool as well as updates and maintains the tools, and generates reports and analyzes data related to travel activities.
Duties & Responsibilities
* Provides front-line customer service to employees at all levels, answers travel related inquiries, interprets travel policies and procedures, and assists with issue resolution
* Responds to questions concerning online booking tool issues, and provides information to resolve problems; provides online booking tool Administrator support; updates and maintains online booking tool database with current employee data, cost centers, and locations
* Responds to questions and issues regarding the Travel Order Online tool, and works with IT to correct and resolve the issues
* Compiles, consolidates, reviews and analyzes routine travel data (Travel Management Company), online booking tool, airline, hotel and car suppliers) to facilitate decision-making
* Processes travel related invoices in a timely manner and coordinates contract revisions; conducts and administers audit reporting
* Provides onsite and online booking tool support through online training classes and on the job training; sets up and helps facilitate periodic online booking tool training classes as needed
* Reviews and verifies timekeeping and reporting of travel agency personnel; follows up with travel vendors' requests for information (i.e. verify employment related to car accidents, overdue car rentals, etc.)
* Maintains, modifies, and creates new and/or updated content on the Travel Services Intranet pages
* Assists with rate negotiation with travel related vendors and suppliers
* Assists with travel sponsored employee activities
* Performs other duties as assigned
Education and Experience
* Bachelor's Degree in Business, Transportation, Economics, or other related discipline preferred
* Typically at least three (3) years of experience in airline or travel agency industry, corporate travel or a closely-related administrative position
* Must be highly knowledgeable of and have experience with online booking tools, preferably Concur Travel
* Expected to become an online booking tool Administrator through online training classes, reaching out to supplier for support, and on the job training
* Possesses tactful, persuasive telephone techniques and is able to convey written information clearly and concisely
* Demonstrates strong interpersonal skills and professionalism, tact and diplomacy for interaction with company executives and Government VIP's
* Ability to interpret and clearly communicate travel policies and procedures
* Ability to react and perform in a highly visible and occasional stressful environment
* Ability to train others to use the online booking tool and Travel Order Online tool over the telephone and in person
* Capable of handling a heavy volume of work and performs effectively and efficiently under deadlines and with interruptions
* Ability to review and analyze large volumes of data, identify action items, recognize and correct deviations, and provide a topline summary
* Proficient with business software applications and accurate data input
* Proficient at rate negotiation with travel vendors (hotel, airline, rental car, etc.)
* Able to read, understand, navigate, and negotiate travel related contracts
* Strong proficiency with Excel and proficiency with Microsoft Office programs; strong analytical ability and attention to detail.
* Must be able to comprehend and communicate accurately, clearly and concisely in English.
NO THIRD PARTY CANDIDATES ACCEPTED
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Travel coordinator job description example 3
Exxon Mobil travel coordinator job description
Basic Function
Coordinates travel related activities, provides customer service support to employees at all levels, answers travel related inquiries, and provides resolution to issues in a timely manner, error free, and at the lowest possible cost to the Company. Assists users with the Company online booking tool and Travel Order Online tool as well as updates and maintains the tools, and generates reports and analyzes data related to travel activities.
Duties & Responsibilities
* Provides front-line customer service to employees at all levels, answers travel related inquiries, interprets travel policies and procedures, and assists with issue resolution
* Responds to questions concerning online booking tool issues, and provides information to resolve problems; provides online booking tool Administrator support; updates and maintains online booking tool database with current employee data, cost centers, and locations
* Responds to questions and issues regarding the Travel Order Online tool, and works with IT to correct and resolve the issues
* Compiles, consolidates, reviews and analyzes routine travel data (Travel Management Company), online booking tool, airline, hotel and car suppliers) to facilitate decision-making
* Processes travel related invoices in a timely manner and coordinates contract revisions; conducts and administers audit reporting
* Provides onsite and online booking tool support through online training classes and on the job training; sets up and helps facilitate periodic online booking tool training classes as needed
* Reviews and verifies timekeeping and reporting of travel agency personnel; follows up with travel vendors' requests for information (i.e. verify employment related to car accidents, overdue car rentals, etc.)
* Maintains, modifies, and creates new and/or updated content on the Travel Services Intranet pages
* Assists with rate negotiation with travel related vendors and suppliers
* Assists with travel sponsored employee activities
* Performs other duties as assigned
Education and Experience
* Bachelor's Degree in Business, Transportation, Economics, or other related discipline preferred
* Typically at least three (3) years of experience in airline or travel agency industry, corporate travel or a closely-related administrative position
* Must be highly knowledgeable of and have experience with online booking tools, preferably Concur Travel
* Expected to become an online booking tool Administrator through online training classes, reaching out to supplier for support, and on the job training
* Possesses tactful, persuasive telephone techniques and is able to convey written information clearly and concisely
* Demonstrates strong interpersonal skills and professionalism, tact and diplomacy for interaction with company executives and Government VIP's
* Ability to interpret and clearly communicate travel policies and procedures
* Ability to react and perform in a highly visible and occasional stressful environment
* Ability to train others to use the online booking tool and Travel Order Online tool over the telephone and in person
* Capable of handling a heavy volume of work and performs effectively and efficiently under deadlines and with interruptions
* Ability to review and analyze large volumes of data, identify action items, recognize and correct deviations, and provide a topline summary
* Proficient with business software applications and accurate data input
* Proficient at rate negotiation with travel vendors (hotel, airline, rental car, etc.)
* Able to read, understand, navigate, and negotiate travel related contracts
* Strong proficiency with Excel and proficiency with Microsoft Office programs; strong analytical ability and attention to detail.
* Must be able to comprehend and communicate accurately, clearly and concisely in English.
NO THIRD PARTY CANDIDATES ACCEPTED
Coordinates travel related activities, provides customer service support to employees at all levels, answers travel related inquiries, and provides resolution to issues in a timely manner, error free, and at the lowest possible cost to the Company. Assists users with the Company online booking tool and Travel Order Online tool as well as updates and maintains the tools, and generates reports and analyzes data related to travel activities.
Duties & Responsibilities
* Provides front-line customer service to employees at all levels, answers travel related inquiries, interprets travel policies and procedures, and assists with issue resolution
* Responds to questions concerning online booking tool issues, and provides information to resolve problems; provides online booking tool Administrator support; updates and maintains online booking tool database with current employee data, cost centers, and locations
* Responds to questions and issues regarding the Travel Order Online tool, and works with IT to correct and resolve the issues
* Compiles, consolidates, reviews and analyzes routine travel data (Travel Management Company), online booking tool, airline, hotel and car suppliers) to facilitate decision-making
* Processes travel related invoices in a timely manner and coordinates contract revisions; conducts and administers audit reporting
* Provides onsite and online booking tool support through online training classes and on the job training; sets up and helps facilitate periodic online booking tool training classes as needed
* Reviews and verifies timekeeping and reporting of travel agency personnel; follows up with travel vendors' requests for information (i.e. verify employment related to car accidents, overdue car rentals, etc.)
* Maintains, modifies, and creates new and/or updated content on the Travel Services Intranet pages
* Assists with rate negotiation with travel related vendors and suppliers
* Assists with travel sponsored employee activities
* Performs other duties as assigned
Education and Experience
* Bachelor's Degree in Business, Transportation, Economics, or other related discipline preferred
* Typically at least three (3) years of experience in airline or travel agency industry, corporate travel or a closely-related administrative position
* Must be highly knowledgeable of and have experience with online booking tools, preferably Concur Travel
* Expected to become an online booking tool Administrator through online training classes, reaching out to supplier for support, and on the job training
* Possesses tactful, persuasive telephone techniques and is able to convey written information clearly and concisely
* Demonstrates strong interpersonal skills and professionalism, tact and diplomacy for interaction with company executives and Government VIP's
* Ability to interpret and clearly communicate travel policies and procedures
* Ability to react and perform in a highly visible and occasional stressful environment
* Ability to train others to use the online booking tool and Travel Order Online tool over the telephone and in person
* Capable of handling a heavy volume of work and performs effectively and efficiently under deadlines and with interruptions
* Ability to review and analyze large volumes of data, identify action items, recognize and correct deviations, and provide a topline summary
* Proficient with business software applications and accurate data input
* Proficient at rate negotiation with travel vendors (hotel, airline, rental car, etc.)
* Able to read, understand, navigate, and negotiate travel related contracts
* Strong proficiency with Excel and proficiency with Microsoft Office programs; strong analytical ability and attention to detail.
* Must be able to comprehend and communicate accurately, clearly and concisely in English.
NO THIRD PARTY CANDIDATES ACCEPTED
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Updated March 14, 2024
Updated March 14, 2024