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Travel coordinator skills for your resume and career

Updated January 8, 2025
3 min read
Quoted expert
Diane Petras
Below we've compiled a list of the most critical travel coordinator skills. We ranked the top skills for travel coordinators based on the percentage of resumes they appeared on. For example, 19.3% of travel coordinator resumes contained customer service as a skill. Continue reading to find out what skills a travel coordinator needs to be successful in the workplace.

15 travel coordinator skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how travel coordinators use customer service:
  • Provided quality customer service to clients and listened attentively to caller needs to ensure a positive customer experience.
  • Provided unsurpassed customer service while booking limousine reservations and planning travel accommodations and amenities for all occasions.

2. Reservations

Here's how travel coordinators use reservations:
  • Scheduled flight, car and hotel reservations for employees Accurately tracked and reported travel history Monitored travel arrangements for cost efficiency
  • Created trade sheets for barter reservations Communicated directly with various vendors for travel arrangements against negotiated barter agreements.

3. Booking

Here's how travel coordinators use booking:
  • Resolved customer escalations including complex booking challenges and provided service guidance to team members.
  • Researched flights for secondary airports and lower airfares using FedTraveler booking system.

4. Credit Card

A type of card issued by banks and other financial institutions, that enable users to manage and borrow their finances is called a credit card. The funds borrowed from a financial institution through a credit card are meant to be paid back along with certain amounts of interest imposed by the bank.

Here's how travel coordinators use credit card:
  • Earned compliments from employer for consistently identifying and resolving discrepancies and balancing monthly credit card statement.
  • Developed, implemented and facilitated the government credit card training program to assigned personnel.

5. Ground Transportation

Ground transportation is land transportation and not sea or air transportation. Ground transportation is associated with airports and passenger moving and describes the public and private movement of passengers and goods using ground vehicle.

Here's how travel coordinators use ground transportation:
  • Coordinate travel arrangements including flights, hotels and ground transportation for both commercial and private aviation itineraries.
  • Maintain various databases including internet bookings, ground transportation and authorization logs.

6. PowerPoint

Here's how travel coordinators use powerpoint:
  • Prepare semi-annual reports for proposed project improvement, PowerPoint and video presentations.
  • Developed PowerPoint presentations representing travel and meeting services.

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7. Corporate Travel

Corporate travel is any trip embarked upon by a business owner or employee for the sake of the business. When employees or employers travel and the trip is all about the business, it's called corporate travel, and most companies have corporate travel management in place to organize these trips and make them successful for the company.

Here's how travel coordinators use corporate travel:
  • Implemented, supported and coordinated corporate travel policy and travel arrangements for the faculty, executive and administrative staff.
  • Support a high level of domestic and advanced international corporate travel utilizing corporate negotiated contract rates.

8. Hotel Reservations

Hotel Reservations may be required for clients or high-level management staff members. To make these reservations, the caller must have all necessary information prepared: the client's name, the length of stay, the preferred room (if requested), and any additional amenities that may be requested by the client or guest.

Here's how travel coordinators use hotel reservations:
  • Use computerized reservation system to process payments, book transportation and hotel reservations and print required documentation for customer.
  • Developed itineraries, ticketing, applying for visas and comprehensive land arrangement involving transportation and hotel reservations.

9. Car Rentals

Travelling by car provides ease of movement in terms of pace, route, and independence. Car rental agencies rent cars to clients who need vehicles for a short period of time. When considering a car for rent, individuals can choose between various types of products, GPS systems, price, or additional insurance.

Here's how travel coordinators use car rentals:
  • Processed travel requests for approximately 750 travelers by confirming airline tickets, hotel accommodations and car rentals.
  • Coordinated arrangements at client's destination for transportation, hotel accommodation and car rental.

10. Travel Itineraries

Here's how travel coordinators use travel itineraries:
  • Received and recorded customers payments for travel accommodations, reviewed travel itineraries, and assisted in resolution of customer conflicts.
  • Coordinated travel itineraries to ensure staff arrived at scheduled events on time within company travel guidelines and budget.

11. Book Travel

Here's how travel coordinators use book travel:
  • Plan and book travel for CP+B employees for client meetings, focus groups, creative presentations and productions.
  • Organize and book travel requests from BizX members.

12. Airline Tickets

An airline ticket is an electronic record or a document, that is issued by an airline or a travel agency at the time of booking. It is a confirmation of entitlement of a seat to an individual on a flight/ aircraft.

Here's how travel coordinators use airline tickets:
  • Coordinated, processed and distributed airline tickets for travelers based throughout the worldwide Nestle organization.
  • Assisted Program Managers in investigating missing or incomplete airline tickets.

13. Inbound Calls

Here's how travel coordinators use inbound calls:
  • Answered inbound calls, doubled call volume flow for same time span and increased sales by 100%.
  • Used various problem solving skills when taking inbound calls at the corporate office.

14. Defense Travel System

Here's how travel coordinators use defense travel system:
  • Prepare complex reports utilizing automated systems such as Defense Travel System (DTS) or similar systems to provide accurate information.
  • Reviewed Authorization orders for legitimacy of travel and expenses for all employees in the Defense Travel System (DTS).

15. Event Planning

Here's how travel coordinators use event planning:
  • Resolved regular budget, date and event planning issues within scheduled time ranges to help achieve objectives.
  • Served as the point of contact for event planning for the pharmaceutical company and doctors.
top-skills

What skills help Travel Coordinators find jobs?

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What type of skills will young travel coordinators need?

Diane PetrasDiane Petras LinkedIn profile

CTIE, president, The Travel Institute

The good news for young graduates considering their career options is that anyone can become a travel agent. That said, the foundation for being a successful travel professional and trusted advisor is a combination of soft and hard skills. It's a combination of knowing market specifics and how to access and secure the best value for your travelers while also understanding personal needs, communicating value, being ethical, and building trusting relationships, all while taking the client through the decision process and finalizing the sale.

List of travel coordinator skills to add to your resume

Travel coordinator skills

The most important skills for a travel coordinator resume and required skills for a travel coordinator to have include:

  • Customer Service
  • Reservations
  • Booking
  • Credit Card
  • Ground Transportation
  • PowerPoint
  • Corporate Travel
  • Hotel Reservations
  • Car Rentals
  • Travel Itineraries
  • Book Travel
  • Airline Tickets
  • Inbound Calls
  • Defense Travel System
  • Event Planning
  • Business Travel
  • Travel Policy
  • Travel Industry
  • Travel Expense Reports
  • Group Travel
  • Car Reservations
  • Air Travel
  • DOD
  • International Travel Arrangements
  • Travel Authorizations
  • Cost Savings
  • Domestic Travel
  • Outbound Calls
  • Travel Support
  • Travel Costs
  • Apollo
  • VIP
  • Travel Regulations
  • DTS
  • Travel Reservations
  • Travel Vouchers
  • Travel Orders
  • Travel Budget
  • Travel Vendors
  • Travel Agencies
  • Administrative Functions
  • Travel Services
  • Trade Shows
  • Vacation Packages
  • Hotel Contracts
  • Conus
  • Airline Reservations
  • Hotel Rooms

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.