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Travel counselor skills for your resume and career
15 travel counselor skills for your resume and career
1. Reservations
- Assisted government travelers in constructing itineraries and booking reservations in compliance with Federal travel regulations; quoted fares.
- Organized reservations for individuals attending group functions; oversaw all mandatory approval processes for ticket issuance.
2. Apollo
Apollo is a young man and one of the most important and complex Olympian deities of ancient Greek and Roman religions and myths. He is a male beauty, son of Zeus and Leto, and brother of Artemis. Known as the god of music, medicine, prophecy, poetry, archery, inspiration, Apollo is sometimes identified with the sun.
- Provided advanced agent-training on Amadeus and Apollo computerized systems operations.
- Utilized company software, which included Sabre (American Airlines) Apollo (United), Southwest Airlines and Federal Express.
3. Ground Transportation
Ground transportation is land transportation and not sea or air transportation. Ground transportation is associated with airports and passenger moving and describes the public and private movement of passengers and goods using ground vehicle.
- Created and documented domestic/international travel itineraries, accommodations, and ground transportation for thousands of travelers.
- Coordinated all meetings including securing air/hotel contracts and local ground transportation.
4. Booking
- Assisted travelers with reservation modifications and technical support for their respective online booking tool.
- Contract management including travel policy compliance and assistance with Concur booking portal navigation.
5. Corporate Travel
Corporate travel is any trip embarked upon by a business owner or employee for the sake of the business. When employees or employers travel and the trip is all about the business, it's called corporate travel, and most companies have corporate travel management in place to organize these trips and make them successful for the company.
- Provided all travel the needs for our corporate travelers, including international accommodations.
- Managed travel arrangements for Marine and corporate travel coordinator for crew rotations.
6. Customer Issues
- Address and resolve customer issues, expedite orders, and increased business.
- Resolved customer issues and complaints on regular basis.
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- Counseled clientele in fast-paced office setting on vacation planning and researched exotic destinations for individual and business travel.
- Assisted business travelers with individual or multiple reservations, including transportation, accommodations, and auto rentals.
8. Hotel Reservations
Hotel Reservations may be required for clients or high-level management staff members. To make these reservations, the caller must have all necessary information prepared: the client's name, the length of stay, the preferred room (if requested), and any additional amenities that may be requested by the client or guest.
- Handled high-end air, car and hotel reservations for corporate executives and sales staff for a variety of corporate organizations.
- Booked travel arrangements for WVO owners, such as car rentals, airfare, hotel reservations and cruises.
9. Domestic Travel Arrangements
- Consulted members on domestic travel arrangements.
- Utilized Sabre to assist EDS and Thompson corporate customers with making domestic travel arrangements.
10. International Travel Arrangements
- Ensured accuracy/completeness of all domestic and international travel arrangements for American Express business clientele.
- Utilized Galileo to assist IBM corporate customers made international travel arrangements.
11. Destination Knowledge
- Developed an extensive domestic and international destination knowledge, including knowledge of emerging destinations.
- Demonstrate product and destination knowledge.
12. Travel Industry
- Insure the best experience by offering our branded products, from some of the best in the travel industry.
- Company Profile: Trade-Wings, a Pioneer in the Travel Industry in India, was incorporated in 1949.
13. Lead Management
- Implemented and practiced lead management.
14. Airline Tickets
An airline ticket is an electronic record or a document, that is issued by an airline or a travel agency at the time of booking. It is a confirmation of entitlement of a seat to an individual on a flight/ aircraft.
- Issued electronic airline tickets ensuring quality control.
- Issued international airline tickets to Latin America and the Caribbean for executives at the Inter-American Development Bank in Washington, DC.
15. Amadeus
- Worked on Amadeus & Galileo.
- Work involved processing reservations and monitoring cabin availability using Amadeus Selling Platform.
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List of travel counselor skills to add to your resume

The most important skills for a travel counselor resume and required skills for a travel counselor to have include:
- Reservations
- Apollo
- Ground Transportation
- Booking
- Corporate Travel
- Customer Issues
- Business Travel
- Hotel Reservations
- Domestic Travel Arrangements
- International Travel Arrangements
- Destination Knowledge
- Travel Industry
- Lead Management
- Airline Tickets
- Amadeus
- Reservation System
- AAA
- Technical Issues
- Customer Service
- Car Rentals
- VIP
- Corporate Clients
- International Reservations
- International Travel
- Car Reservations
- Travel Services
- Travel Itineraries
- Travel Reservations
- Inbound Calls
- Air Travel
- Computer System
- Leisure Travel
- Corporate Accounts
- Travel Products
- Group Travel
- Ticket Exchanges
- Customer Complaints
- Amtrak
- Vacation Packages
- Worldspan
- Financial Considerations
- Debit Memos
- Sabre GDS
- Rental Reservations
- Hotel Bookings
- Card Holders
- Exchange Rates
- Airline Reservations
- Amex
- Travel Packages
Updated January 8, 2025