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Travel manager skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical travel manager skills. We ranked the top skills for travel managers based on the percentage of resumes they appeared on. For example, 11.2% of travel manager resumes contained booking as a skill. Continue reading to find out what skills a travel manager needs to be successful in the workplace.

15 travel manager skills for your resume and career

1. Booking

Here's how travel managers use booking:
  • Implemented and assumed full management responsibilities for electronic booking system for Domestic US based employees.
  • Collaborated with international sites to implement their internet based travel booking tool.

2. Reservations

Here's how travel managers use reservations:
  • Negotiated and communicated with Company's designated travel agency for backup reservations support, quality control and management.
  • Negotiated fares and managed reservations for group participants using a limited budget and contracted agreements with airlines

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how travel managers use customer service:
  • Provided exceptional customer service and department management while simultaneously executing innovative strategies to increase client retention and expand customer base.
  • Facilitated and managed travel coordinator activities which included database management and maintenance, reporting, customer service, etc.

4. Travel Industry

Here's how travel managers use travel industry:
  • Remained knowledgeable of travel industry trends and new business developments required to support the organization.
  • Identify program objectives, policies, procedures and pertinent regulatory requirements that may affect the interpretation of the travel industry.

5. Card Program

Here's how travel managers use card program:
  • Administered Corporate Card Program, including reconciliation of monthly BTA statement and compliance monitoring.
  • Negotiated and managed all travel-related contracts, including corporate travel card programs.

6. Hotel Reservations

Hotel Reservations may be required for clients or high-level management staff members. To make these reservations, the caller must have all necessary information prepared: the client's name, the length of stay, the preferred room (if requested), and any additional amenities that may be requested by the client or guest.

Here's how travel managers use hotel reservations:
  • Use computerized reservation system to process payments, book transportation and hotel reservations and print required documentation for customer.
  • Developed itineraries, ticketing, applying for visas and comprehensive land arrangement involving transportation and hotel reservations.

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7. Cost Savings

Here's how travel managers use cost savings:
  • Initiated and lead collaborative nationwide travel consolidation to maximize cost savings, improve efficiency and centralize management reporting.
  • Manage operation of contracted on-site corporate travel agencies providing direction for cost savings through consolidation globally.

8. Travel Arrangements

Here's how travel managers use travel arrangements:
  • Interacted with a wide variety of personalities while scheduling meetings/appointments and making travel arrangements for executives.
  • Managed all domestic and international travel arrangements for more than 150 senior level professionals.

9. Global Travel Program

Here's how travel managers use global travel program:
  • Consolidate, administer and manage St. Jude Medical's global travel program.

10. Policy Compliance

Here's how travel managers use policy compliance:
  • Created and distributed monthly and quarterly reporting to Executive management concerning global spend and policy compliance.
  • Updated company travel policy on a continuous basis and monitored policy compliance.

11. International Travel

Here's how travel managers use international travel:
  • Developed, coordinated and supervised all land operations for International Travel itineraries to Southern Africa.
  • Coordinated and completed domestic and international travel/accommodations for over 865 personnel.

12. Corporate Travel

Corporate travel is any trip embarked upon by a business owner or employee for the sake of the business. When employees or employers travel and the trip is all about the business, it's called corporate travel, and most companies have corporate travel management in place to organize these trips and make them successful for the company.

Here's how travel managers use corporate travel:
  • Travel Manager Recruited by company to establish and implement comprehensive corporate travel procedure and policy.
  • Managed and operated own corporate travel agency specializing in surf and sportswear industry travel.

13. GDS

Here's how travel managers use gds:
  • Worked on Apollo, PARS and Worldspan GDS systems.
  • Completed a 5-week comprehensive training course covering Galileo GDS and all major US airport codes.

14. Ground Transportation

Ground transportation is land transportation and not sea or air transportation. Ground transportation is associated with airports and passenger moving and describes the public and private movement of passengers and goods using ground vehicle.

Here's how travel managers use ground transportation:
  • Centralized ground transportation operations to single source supplier.
  • Managed ten million dollars per year in travel as well as negotiated rates with hotels, airlines and ground transportation companies.

15. Business Travel

Here's how travel managers use business travel:
  • Developed, implemented and disseminated communication plans to all suppliers, supporting the organization's business travel strategies.
  • Directed first company initiative for tax and immigration compliance requirements for short term business travelers.
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List of travel manager skills to add to your resume

Travel manager skills

The most important skills for a travel manager resume and required skills for a travel manager to have include:

  • Booking
  • Reservations
  • Customer Service
  • Travel Industry
  • Card Program
  • Hotel Reservations
  • Cost Savings
  • Travel Arrangements
  • Global Travel Program
  • Policy Compliance
  • International Travel
  • Corporate Travel
  • GDS
  • Ground Transportation
  • Business Travel
  • Financial Reports
  • Air Travel
  • Travel Agencies
  • Supplier Relationships
  • VIP
  • Strategic Sourcing
  • Vendor Contracts
  • RFP
  • Expense Reports
  • Travel Vendors
  • Travel Services
  • Hotel Contracts
  • Travel Budget
  • Travel Costs
  • Trade Shows
  • Group Travel
  • Travel Expenses
  • Travel Itineraries
  • Event Planning
  • Corporate Travel Policy
  • Corporate Clients
  • Corporate Accounts
  • Vendor Relations
  • Contract Negotiations
  • Rental Cars
  • Apollo
  • DTS
  • Travel Support
  • Defense Travel System
  • PowerPoint
  • Business Development
  • Customer Complaints
  • Inventory Control
  • Travel Reservations
  • Corporate Events

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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