Top Travel Manager Skills

Below we've compiled a list of the most important skills for a Travel Manager. We ranked the top skills based on the percentage of Travel Manager resumes they appeared on. For example, 9.3% of Travel Manager resumes contained Card Program as a skill. Let's find out what skills a Travel Manager actually needs in order to be successful in the workplace.

The six most common skills found on Travel Manager resumes in 2020. Read below to see the full list.

1. Card Program

high Demand
Here's how Card Program is used in Travel Manager jobs:
  • Administered Corporate Card Program, including reconciliation of monthly BTA statement and compliance monitoring.
  • Negotiated and managed all travel-related contracts, including corporate travel card programs.
  • Spearheaded Citibank credit card program implementation.
  • Increased rebate on corporate card program by 25% by restructuring delinquency reporting and accountability to individuals and business groups.
  • Consolidated multiple Procurement Card programs into a single $20 million per year T&E and P-Card Program.
  • Administer the organization's $25 million dollar travel, expense program, and travel and purchasing card program.
  • Managed utilization of Travel Management Company, online booking tool, credit card program and web portal.
  • Headed a Corporate Card Program, Purchasing Card Program and Meeting Card Program for 16K employees.
  • Work with Purchasing team and credit card account managers in bringing additional suppliers onto card programs.
  • Managed corporate travel program in addition to corporate credit card program for 1,600+ employees and cardholders.
  • Managed the company credit card program covering 1,500 cards and $30 million in spend.
  • Contributed monthly spend and trend analysis for travel and card programs for executive review.
  • Acted as Lead Program Administrator for Bank of America and AMEX card programs.
  • Facilitate and implement travel policies and travel credit card program to ensure compliance.
  • Negotiated with AMEX the corporate credit card program and individual corporate cards.
  • Served as procurement lead for sourcing travel agency and travel card programs.
  • Created and maintained security and reporting roles in Concur and Card Programs.
  • Coordinated a global corporate card program implementation in over 27 countries.
  • Assisted in the creation of the travel and card program websites.
  • Control the Purchasing Procurement Card and Corporate Travel Card programs.

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2. Customer Service

high Demand
Here's how Customer Service is used in Travel Manager jobs:
  • Provided exceptional customer service and department management while simultaneously executing innovative strategies to increase client retention and expand customer base.
  • Facilitated and managed travel coordinator activities which included database management and maintenance, reporting, customer service, etc.
  • Developed and implemented highly effective training programs ensuring optimum staff levels and customer service performance.
  • Managed the organization's employee travel relationships across operating divisions and addressed customer service issues.
  • Conducted customer service to all subordinate organizations with problematic travel authorizations and vouchers.
  • Provided high quality customer service in conjunction with management duties.
  • Ensured associates provided excellent customer service.
  • Handled training, staffing, customer service and general studio improvement at multiple locations while still successfully managing my own studio.
  • Assisted NMM staff in website development, hosting and maintenance, product fulfillment, and customer service through state-of-the-art operations.
  • Provided unparalleled customer service for VIP employee who needed to be in Beijing in 24 hours and had no visa.
  • Directed financial reporting and general accounting including Accounts Payable, Accounts Receivable and Budgeting for the Customer Service Division.
  • Assisted with media buying for special promotional events, and directed staff regarding customer service and design aspects.
  • Provided the highest level of customer service while working within the corporate guidelines set forth by each account.
  • Maintained a high level of vouchers completed while maintain a high level of customer service and satisfaction.
  • Support the entire management team to ensure that superior customer service is provided daily throughout the region.
  • Provide legendary customer service by develop relationships with guests; meet their needs by creating special orders.
  • Excelled in customer service, connecting with all customers to ensure the best portraits and experience.
  • Contributed to the branch growth by developing five star customer service skills that resulted repeat business.
  • Provided excellent customer service via email, telephone, and in person while hosting trips.
  • Used customer service skills to create solutions for travel issue incurred by employees in transit.

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3. Travel Arrangements

high Demand
Here's how Travel Arrangements is used in Travel Manager jobs:
  • Managed all domestic and international travel arrangements for more than 150 senior level professionals.
  • Managed travel arrangements for international medical personnel to the U.N. Mission to Haiti
  • Created detailed Excel documents outlining and summarizing travel arrangements for management.
  • Developed itineraries and coordinated all Land and Air Travel arrangements.
  • Coordinated all travel arrangements for all levels of company business.
  • Coordinate meetings and travel arrangements for internal and external customers.
  • Provided group-tour travel arrangements for fourteen outlet centers.
  • Travel arrangements and ticketing for Corp and individual travel
  • Coordinated travel arrangements for all corporate team members.
  • Provided all business-related travel arrangements for the company.
  • Organized both corporate and leisure travel arrangements for clients including coordinating limousine services, flight arrangements, hotel and car reservations.
  • Assess individual's and business people's needs to help them make the best possible travel arrangements using Amadeus Travel software.
  • Make professional, accurate, cost effective travel arrangements for professional sports teams and players while providing excellent customer service.
  • Directed and managed travel office; responsible for all travel arrangements for corporate employees of $917 million corporation.
  • Ensured all travel arrangements and accommodations were obtained consistent with the traveler's needs and policy of the organization.
  • Reserved and managed clients' domestic and international air, car, hotel and limo corporate travel arrangements.
  • Coordinated travel arrangements that catered to the finer aspects of world class travel itineraries for the affluent.
  • Work in a fast paced call center environment making complex travel arrangements for over 300 major corporations.
  • Managed travel arrangements, orders, and reimbursement claims for a 150-person Operations Department.
  • Planned executive travel arrangements for corporate accounts with annual travel of over $750,000.

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4. Hotel Reservations

high Demand
Here's how Hotel Reservations is used in Travel Manager jobs:
  • Conducted communication with commercial airlines and hotel reservations for best pricing.
  • Book airline, rental car and hotel reservations via Sabre airline reservation system.
  • Established guidelines and goals for department to handle air and hotel reservations for 1500 crewmembers and 500corporate personnel.
  • Booked all air, car, and hotel reservations for all Atotech employees in the United States.
  • Booked air, car, hotel reservations Provided exceptional customer services Managed multiple accounts
  • Book transportation and hotel reservations using a computer or telephone, collecting payment for transportation and accommodations from the customer.

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5. Air Travel

high Demand
Here's how Air Travel is used in Travel Manager jobs:
  • Manage company wide travel department with up to 240 employees - 1.2 million a year air travel.
  • Manage company wide travel department with over 3000 employees - 2 million a year air travel.
  • Served as Chair of Corporate Travel Committee, which implemented air travel policy company wide.
  • Booked/confirmed Domestic & International commercial & private charter air Travel, rail and limousine transportation.
  • Manage over $3,000,000 average annual spending on air travel.
  • Reconciled air travel billing statement with annually volume of 10mm+.
  • Oversee all air travel for 100 plus show personnel.
  • Negotiated the first air travel "relocation" agreement for UPS Worldwide with United and Delta Airlines.

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6. Corporate Travel Program

high Demand
Here's how Corporate Travel Program is used in Travel Manager jobs:
  • Developed, communicated and implemented a fully mandated corporate travel program.
  • Managed a $7 million corporate travel program for airline crew and non-crew employees (air, car and hotel).
  • Created a corporate travel program using internet-based software to improve each physician's travel experience with the company.
  • Managed $30 million corporate travel program in environmental engineering firm with 12,000 employees globally and 6,000 travelers.
  • Promoted to build in-house corporate travel program from the ground up with budget of $950K.
  • Negotiated, coordinated, and implemented all corporate travel programs, contracts, and agreements.
  • Developed corporate travel programs for local oil Industry Enhanced individual travel experiences with destination knowledge

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7. Financial Statements

high Demand
Here's how Financial Statements is used in Travel Manager jobs:
  • Deal with direct billing, examine general vouchers, generate monthly close of financial statements.
  • Quarter end/Year end closing posting expenses to financial statements.

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8. Corporate Travel Department

high Demand
Here's how Corporate Travel Department is used in Travel Manager jobs:
  • Spearheaded all facets of corporate travel department functions, including budget development and administration.
  • Initiated the implementation of a corporate travel department consolidating travel for three companies.
  • Managed corporate travel department: in-house agency, T&E card and electronic expense system.
  • Manage corporate travel department of 6 agents.
  • Manage the Corporate Travel Department.
  • Helped to develop newly created Corporate Travel Department for Metavante.
  • Managed all aspects of the corporate travel department that generated 3 million dollars worth of sales annually
  • Job Responsibilities: (Corporate Travel Manager) Effectively managed the Corporate Travel Department.

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9. Expense Reports

high Demand
Here's how Expense Reports is used in Travel Manager jobs:
  • Reviewed and approved billing invoices and expense reports before sending to operations manager.
  • Reconciled monthly expense reports and monthly credit card reconciliation.
  • Produced excel expense reports for corporate travelers.
  • Prepared, distributed, and received expense reports, travel reimbursements, and honorariums for more than 2,000 travelers each year.
  • Audit of internal controls of employee expense reports and accounts payable to ensure compliance to internal controls.
  • Review company-wide expense reports, mileage reports for coding and compliance to company policies.
  • Expedited all travel expense reports from year to year showing outstanding savings.
  • Reconciled travel expense reports for large groups of performers and managers.
  • Reconcile American Express bill, expense reports, voids, exchanges.
  • Audited and processed all travel expense reports for the executive branch.
  • Maintained and monitored the Travel and Expense reports of all employees.
  • Managed and prepared travel expense reports and receipts for all employees.
  • Review and approve all invoices, expense reports and operation budgets.
  • Processed monthly travel and expense reports for over 250 employees.
  • Prepared and reconciled travel and expense reports.
  • Audit booked travel and expense reports.
  • Book travel for over 100 employees * Review and approve expense reports

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10. Cost Savings

high Demand
Here's how Cost Savings is used in Travel Manager jobs:
  • Identified key performance indicators and cost savings and avoidance opportunities for each division.
  • Designed system for tracking expenditures and identifying cost savings opportunities.
  • Established and negotiated all corporate contracts and discounts related to company travel resulting in cost savings of $50,000 per year.
  • Implemented an online booking process for all air and ground travel with subsequent cost savings of $380,000 annually.
  • Identified, negotiated and managed multiple airline volume agreements with annualized cost savings in excess of $750,000.
  • Renegotiated rental car contracts for the 600 rentals per month with an annual cost savings of $450,000.
  • Assist with the development and implementation of a corporate travel and accounts payable cost savings program.
  • Developed a corporate hotel program utilizing reduced rates with annual cost savings of $76,000.
  • Integrated expert advice, personal service and global negotiating to maximize travel cost savings.
  • Provide cost savings and excellent customer experience through superior product and industry knowledge.
  • Collaborated with CFO to monitor costs and identify room for cost savings.
  • Advanced training for international fare reading and interpreting for cost savings.
  • Negotiated transient airline contracts for cost savings of 20%.
  • Account reconciliations Identify opportunities for consolidation and cost savings.
  • Negotiated strategic contracts using electronic sourcing tool Ariba and achieved annual cost savings of approx.$2M.
  • Tracked and achieved $1.83M in cost savings targets across multiple travel disciplines (i.e.
  • Cost Savings over [ ] for claims of VAT taxes from Eastern Europe.

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11. Vendor Relations

high Demand
Here's how Vendor Relations is used in Travel Manager jobs:
  • Developed and managed successful vendor relationships to reduce overall travel and expense costs.
  • Managed existing vendor relationships and re-negotiated contracts; controlled all corporate purchasing.
  • Maintain and design local tours, sell products, advertisement, administer client database, vendor relations.
  • Implement new software program for improved customer and account services plus vendor relations and more.
  • Manage vendor relationships in the delivery of meeting production services.
  • Revised vendor relations in regards to Purchase Order support for invoices.

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12. Business Travel

high Demand
Here's how Business Travel is used in Travel Manager jobs:
  • Developed, implemented and disseminated communication plans to all suppliers, supporting the organization's business travel strategies.
  • Directed first company initiative for tax and immigration compliance requirements for short term business travelers.
  • Serviced all other airline employees business travel authorizations and processing of their e-tickets.
  • Full Responsibility of a Multi-Million-Dollars business travel budget for Motorola Solutions Israel.
  • Consulted with business organizations to achieve reduction in business travel costs.
  • Prepared and issued all tickets for domestic and international business travel.
  • Organized business travel tours and accommodations.
  • Arrange a high volume of business travel and complete expense reports, using the Travel Manager and Trips systems.
  • Created and implemented RFP for global travel management vendor selection to support $16M in business travel spend.
  • Manage all local business travel leads and inquiries as well as all local and national business accounts.
  • Elected to 2-year term as Treasurer of Wisconsin Business Travel Association and 2-year term as President.
  • Contributed $2 million in business travel sales to total hotel revenue, 2004.
  • Functioned as a floater in a Business Travel Center utilizing Star Sabre CRS.
  • Handled business travel, selling travel plans, and all-inclusive travel packages.
  • Coordinated all facets of corporate business travel sales for all five locations.
  • Provided our employees with all facets of business travel.
  • Managed the company's business travel.
  • Managed travel program and implemented Egencia Business Travel program for company.
  • Partnered with Risk Management and Loss Prevention Teams to source BTA (Business Travel Accident) Policy.
  • Arranged business travel for employees of Miller Meester Advertising Ensured timely application of weekly reports to airlines for payment

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13. Global Travel Program

high Demand
Here's how Global Travel Program is used in Travel Manager jobs:
  • Consolidate, administer and manage St. Jude Medical's global travel program.

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14. Ground Transportation

high Demand
Here's how Ground Transportation is used in Travel Manager jobs:
  • Managed ten million dollars per year in travel as well as negotiated rates with hotels, airlines and ground transportation companies.
  • Reported monthly, quarterly, yearly, and year-over-year results of global hotel usage, SMM, ground transportation and relocation.
  • Book and ticket domestic and international tickets, hotels, auto rentals, rail, and ground transportation.
  • Managed, and oversaw transient, and group travel including air, hotels, and ground transportation.
  • Negotiated and booked hotels, airlines, and ground transportation in both domestic and international destinations.
  • Processed travel authorization request for worldwide travel, coordinated air, land and ground transportation segments.
  • Negotiated travel contracts with airlines, hotels, and ground transportation providers for all events.
  • Managed air, hotel and all ground transportation for approximately 100 guests per week.
  • Established relationships with airlines, hotels and ground transportation companies to negotiate corporate rates.
  • Negotiated agreements with hotel, auto rental, airlines and ground transportation providers.
  • Sourced, negotiated and contracted air, hotels and ground transportation globally.
  • Coordinated and sold world dog show tours securing negotiated rates for airline, ground transportation, hotel and sightseeing packages .

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15. New Accounts

average Demand
Here's how New Accounts is used in Travel Manager jobs:
  • Established several new accounts which generated additional revenue.
  • Manage all the corporate accounts with in Consulted Travel, implement new accounts and keep abreast of all the account policies.
  • Identify and develop new accounts, ensure proper solicitation of all business transient, vendor relationships, and contract negotiations.
  • Determined new strategies for more effective program usage and helped implement new accounts and programs.
  • Formulated and implemented plans to extend business with established and new accounts.
  • Solicited and generated new accounts through inside and outside sales efforts.
  • Assisted in transition of new accounts
  • called on new accounts to set up their guidelines.

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16. Special Events

average Demand
Here's how Special Events is used in Travel Manager jobs:
  • Coordinated and oversaw all meetings and special events on a company-wide basis with number of attendees ranging from 10 to 6,300.
  • Plan and execute corporate receptions, special events and meetings on behalf of the organization for local and national stakeholders.
  • Negotiated with vendors and purchased promotional items for training, development, special events and travel departments.
  • Assisted with special events/functions, conventions, multiple and singular meetings.
  • Planned special events and company functions for upper management.
  • Assisted clients with finding and purchasing tickets for concerts, sporting and other special events.

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17. Travel Agents

average Demand
Here's how Travel Agents is used in Travel Manager jobs:
  • Develop and maintain successful business relationship with tour or motor coach operators, group leaders and travel agents.
  • Develop supportive background information for use of the travel agents in making informative and precise decisions.
  • Direct 35 BCD travel agents on-site in a Corporate Travel Designation (CTD) model.
  • Verify invoices for payment from travel agents against terms of contracts and actual services rendered.
  • Coached and developed a staff of 8 employees and several contracted travel agents.
  • Researched and formed relationships with travel agents to meet with company travel needs.
  • Consolidated on-site travel agents (ongoing annual savings of $50K).
  • Manage a team of eight Travel Agents.
  • Generated $30 million in gross sales with team of 25 at client-site locations and 11 in-house travel agents.
  • Established eContent management for 47,000 employees, and 200,000 travel agents.
  • Managed two onsite AMEX travel agents, and one travel coordinator.
  • Managed a team of 3 travel agents onsite.

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18. Travel Budget

average Demand
Here's how Travel Budget is used in Travel Manager jobs:
  • Processed corporate travel requests according to company travel policy, managed travel budget expenses.
  • Collaborated in formulating the travel budget.
  • Provide travel budget and expenditure analysis.
  • Manage $10 million North American travel budget, including forecasting executive meeting budgets and preparing reports for management as requested.
  • Designed templates, travel request forms and proactively assisted the employee base with annual travel budgeting and forecasts.
  • Managed seven member travel team and an annual travel budget of $3 million.
  • Manage over a million dollar travel budget while traveling cross-country several times a month.
  • Assist in maintaining travel budget by continuously researching fare options for client travel.
  • Establish and control a $50M annual Corporate Logistics and Travel budget.
  • Assist with the development and monitoring of the corporate travel budget.
  • Managed State of California's $200 million dollar travel budget.
  • Established a travel budget for select meetings, training and events.
  • Managed ten million dollar travel budget for parent company.
  • Administered a $1.0 million annual travel budget.
  • Managed a $1,000,000 travel budget.
  • Maintain monthly travel budget of 200K.
  • Managed the financial travel budget.
  • Maintained travel budgets of $350K (FY97) and $63K (FY98).
  • Booked and oversaw all litigant, staff & Judge travel arrangement details Created and maintained travel budgets, managed Travel Coordinators
  • Reduced $3.2M travel budget for North American Hub by slashing M in costs.

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19. VIP

average Demand
Here's how VIP is used in Travel Manager jobs:
  • Orchestrated travel and transportation for VIP visitors including President Clinton in 2000 and President Bush in 2006..
  • Handled VIP travel on corporate jet and worked closely with pilot to ensure efficient time schedules.
  • Arrange Travel Accommodations/Schedule for Titleholders, PR, Attend Red Carpet Events, VIP/Talent Manager
  • Coordinate CEO, VIP travel with internal corporate jet (FBO) services.
  • Identify and accordingly predict VIP client travel and entertainment needs.
  • Worked closely with many of the companies VIP'S.
  • Arranged local meetings and events for VIP executives.
  • Served as key manager for agency senior management in resolving complex issues, and handling VIP clients/vendor relationships.
  • Provided inbound travel reception for VIP jazz and orchestral celebrities for in-store product endorsement and master classes.
  • Arrange for waivers and favors for leisure clients for Owner and Vice Presidents of Deloitte travel on the VIP Desk.

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20. Group Travel

average Demand
Here's how Group Travel is used in Travel Manager jobs:
  • Booked various market segments including, but not limited to, corporate, social, and group travel.
  • Organized private group travel: destination weddings, family reunions, and various cruise and resort vacations.
  • Catered to several corporate individuals travel needs and planning for incentive and group travel as well.
  • Worked with hotels, airlines, and travel agents in group travel arrangements to Hawaii.
  • Coordinate Group travel, book and manage travel reservations for Executive Staff as needed.
  • Group Travel Development; single travel multiple destinations around the world.
  • Coordinate with outside vendors to develop and plan Group Travel.
  • Developed and coordinated special group travel opportunities for the clients.
  • Coordinate group travel for trade shows and special events.
  • Prepare presentations on Group Travel for prospective clients.
  • Group Travel and Meeting Rooms Booking.
  • Arranged individual and group travel itineraries for all travel needs, including international travel.
  • Coordinated Group Travel for corporate events, trainings and conventions from 20-450 employees.
  • put together and escorted group travel.

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21. RFP

average Demand
Here's how RFP is used in Travel Manager jobs:
  • Consolidated Travel commodity to single agency through successful RFP, analysis and effective negotiation with 3 key Travel management companies.
  • Manage the RFI/RFP process when negotiating contacts with airline, car, hotel and transportation vendors.
  • Revamped and automated the preferred global hotel selection process and streamlined the RFP process for hotels.
  • Managed the yearly Hotel RFP process and prepared the procurement documents/contracts of the properties selected.
  • Outsourced North America annual hotel RFP process (annual savings of $30K).
  • Well versed in travel tools for online bookings, hotel RFP and reporting.
  • Partner with Strategic Sourcing to conduct RFP's and contract negotiations.
  • Involved in the Global Air RFP, TMC RFI/RFP and CAR RFP processes.
  • Managed RFP's for the prestigious Copley Square and Lenox Boston Hotels.
  • Processed RFP's to drivecorporate cost reduction initiatives.
  • Completed implementation of Concur Expense Created simplified versions of Concur BI Manager reporting Managed annual hotel RFP Initiated TMC RFP

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22. Travel Agencies

average Demand
Here's how Travel Agencies is used in Travel Manager jobs:
  • Manage operation of contracted on-site corporate travel agencies providing direction for cost savings through consolidation globally.
  • Consolidated domestic travel account servicing from over 250 travel agencies to a central on-site service center at headquarters.
  • Acted as liaison between U.S. operations and multiple worldwide vendors, travel agencies and government offices.
  • Consolidated travel agencies worldwide to single vendor, managing the implementation from selection to roll out
  • Coordinated with vendors: hotels, travel agencies, couriers, and ground transportation companies.
  • Communicated among employees, consultants, travel agencies, and visa services.
  • Implemented Concur Travel with designated travel agencies and trained employees.
  • Promoted Grand Hyatt to local travel agencies.
  • Travel logistics liason between corporate travel (President/Buyers) travel agencies, managed all frequent flyer points.

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23. Car Rentals

average Demand
Here's how Car Rentals is used in Travel Manager jobs:
  • Attained car rentals for local and domestic participants, utilizing gold card, and no.1 club and wizard options.
  • Prepared embassy visa documents and forms, flight and hotel accommodations, excursions, and car rentals for clients.
  • Booked domestic and international reservations for air travel, hotel and car rentals.
  • Reserved flights, car rentals, hotels and arranged large corporate meetings.
  • Negotiated contract rates with hotels and car rentals.
  • Negotiate all contracts with car rentals & hotels on behalf of Bridgepoint and its affiliates.

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24. Daily Operations

average Demand
Here's how Daily Operations is used in Travel Manager jobs:
  • Prepared and explained budgets for the department as well as maintained inventory necessary for daily operations.
  • Managed daily operations and processed financial reports.
  • Handled the daily operations of a branch office which included hiring/firing, training, scheduling, advertising and reports.
  • Assist the manager in daily operations, record keeping, inventory, stocking, cooking and serving.
  • Managed daily operations, scheduled staff assignments; supervised staff of 4 employees.
  • Managed the daily operations of two girl's travel soccer teams.
  • Oversee daily operations and delegation of daily tasks to store team.
  • Managed employees and daily operations, Troubleshooting of client concerns.
  • Managed daily operations for corporate staff of 10 employees.
  • Participate in daily operations with attention to travel inquiries and administration for our top corporate account -Deloitte.

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25. Trade Shows

average Demand
Here's how Trade Shows is used in Travel Manager jobs:
  • Organized, launched and attend various themed trade shows with an emphasis on bridal shows.
  • Marketed Rhode Island as a tourism destination at national and regional travel trade shows.
  • Travel with management team to various trade shows in Chicago; assist with customer relations
  • Attended golf and travel industry trade shows as exhibitor and presenter.
  • Represented the defense contractor at conferences and trade shows.
  • Coordinated all travel aspects for multiple trade shows.
  • Assisted in preparation for trade shows in Las Vegas & NY and coordinated company profiles for these events.
  • Coordinated pre-show and post-show marketing activities for trade shows.
  • Represented at chamer events and trade shows.
  • Attend trade shows as Remtek representative.
  • group tour market * Coordinated national trade shows to generate new business i.e.

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26. Leisure Travel

average Demand
Here's how Leisure Travel is used in Travel Manager jobs:
  • Compiled and reported periodic statistical data related to corporate and leisure travel, utilizing a back office accounting system.
  • Developed a leisure travel department within a corporate travel company.
  • Managed domestic and international leisure travel accounts.
  • Planned, coordinated, and organized group planned leisure travel for customers of Client Relations.
  • Created Discount Leisure Travel program to be included as a company benefit for employees.
  • Solicit new Leisure Travel Customers in the travel agency area.
  • Managed day to day business of leisure travel branch.
  • Supervised six agents in the leisure travel department.
  • Augmented corporate profitability and employee benefits offerings by starting a no-cost leisure travel booking division - Valero Vacations.
  • Developed direct mail program and created promotionalitems to promote leisure travel market.
  • Manage all aspects of day-to-day operations as ITT Leisure Travel Office for the Military and their families in Misawa, Japan.
  • United States of America Leisure Travel Manager NAF-IV 1/2004 - present 35th Force Support Squadron Misawa, Japan.
  • Reason for Leaving: Opportunity Oversee all Corporate/Leisure travel sales.
  • Negotiated room rates for the leisure travel devision.

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27. GDS

average Demand
Here's how GDS is used in Travel Manager jobs:
  • Sabre GDS and Concur Online Booking Tool knowledge.
  • Utilized GDS, Apollo, and Leisure Booking systems and provided international and domestic air, car, and hotel arrangements.
  • Completed a 5-week comprehensive training course covering Galileo GDS and all major US airport codes.
  • Assisted with rail, hotel and rental car reservation utilizing the Sabre GDS system.
  • Experienced in Multiple GDS environment - Sabre and Apollo.
  • Worked specifically with Sabre GDS reservations system.

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28. Travel Services

average Demand
Here's how Travel Services is used in Travel Manager jobs:
  • Planned itineraries, and arranged accommodations, meetings, and other travel services for sales and executive staff.
  • Monitored Company travel costs, negotiated travel rates, and implemented travel services consolidation, company- wide.
  • Managed operations of a small call center providing travel services to a corporate client.
  • Marketed travel services to students on a campus of approximately 27,000.
  • Originated and introduced onsite travel services center for a mid-sized corporate travel account.
  • Managed daily operations of corporate onsite travel services.

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29. Contract Negotiations

average Demand
Here's how Contract Negotiations is used in Travel Manager jobs:
  • Budget preparation, contract negotiations, and capital improvements of $1 million+ related to individual properties.
  • Contract negotiations with airlines, hotels, rental car, and limo services.
  • Led complex contract negotiations for rates, terms and conditions.
  • Managed all hotel, car and airline contract negotiations.
  • Contract negotiations with major airlines.

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30. Policy Compliance

low Demand
Here's how Policy Compliance is used in Travel Manager jobs:
  • Created and distributed monthly and quarterly reporting to Executive management concerning global spend and policy compliance.
  • Updated company travel policy on a continuous basis and monitored policy compliance.
  • Monitored policy compliance, travel expenses and travel management company performance.
  • Managed hotel policy compliance, hotel directory, block space program and volume production and spend Web sites.
  • Achieved $200K in annual savings by reviewing all relocation expense reports for policy compliance.
  • Assist with training & development of travel counselors to ensure travel policy compliance.
  • Review travel orders and vouchers for policy compliance and form accuracy.
  • Travel policy compliance * HCP reporting related to travel spend.

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31. Travel Costs

low Demand
Here's how Travel Costs is used in Travel Manager jobs:
  • Reduced travel costs by selecting and securing a user-friendly online travel agency.
  • Launched controlling travel expenses initiative and trained employees on industry best practices in an effort to control travel costs.
  • Saved 60% on travel costs by scheduling group trips instead of individual travel.
  • Handled requests for 457 consultants affecting nearly $1 million in travel costs.
  • Obtained visas and passports, estimated travel costs and accounting duties.
  • Maintain Key Performance Indicators (KPI) related to travel costs.
  • Collected and analyzed data on travel costs and usage trends.
  • Major Accomplishment: Reduced first-class travel costs by 25%.
  • Reduced travel costs while maintaining expected high performance service levels.
  • Forecasted and estimated annual travel costs.

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32. Ensure Compliance

low Demand
Here's how Ensure Compliance is used in Travel Manager jobs:
  • Monitored contracted procurement to ensure compliance.
  • Supported the Accounting Department with supervision of 5 clerks performing accounting duties to ensure compliance with established procedures.
  • Maintained budgeted requirements of the Travel department and routinely audited all airlines and room rentals to ensure compliance.
  • Maintain and ensure compliance with our Accident Management, Safety, Automobile and Truck Policies.
  • Monitored marketing and labor costs and commission income to ensure compliance with budget guidelines.
  • Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.

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33. Travel Vendors

low Demand
Here's how Travel Vendors is used in Travel Manager jobs:
  • Developed budgets, built and maintained national accounts with housing, hotel, furniture and travel vendors.
  • Executed and continue to maintain several contracted alliances with large travel vendors.
  • Track incoming commission; negotiate all travel vendors; update travel policy; reconcile Amex Ghost card monthly.
  • Served as a liaison between travel vendors and CEO.Trans World Airlines Boston, MA* Reservation AgentEastern Airlines Boston, MA* Gate/Ticket Agent

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34. Sales Goals

low Demand
Here's how Sales Goals is used in Travel Manager jobs:
  • Achieved a 20% increase of room nights booked in 2001, consistently exceeding individual quarterly sales goals.
  • Managed and supervised office operations, employees and sales goals.
  • Develop and implement sales strategies to exceed sales goals.
  • Partnered successfully with my RVP to Produce positive sales goals and stay within payroll.
  • Travel Region to Region to Boost Sales in the Market Maintain Proper Sales Goals in the Region
  • Reached and exceeded sales goals.

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35. Annual Budget

low Demand
Here's how Annual Budget is used in Travel Manager jobs:
  • Developed annual budget and analyzed revenues and expenses.
  • Administered travel program with a $1M annual budget which supported 120 frequent travelers for both domestic and international travel.
  • Developed and managed a $6,000 annual budget for operating expenses, and consistently stayed within that figure.
  • Prepared departmental travel budgets, forecasting, and statistical financial records complying with the company annual budget.
  • Supported financial planning, analysis, and reporting efforts including the annual budget and quarterly forecasting.
  • Exceeded company budgeting goals within an annual budget of $3,000,000.
  • Prepared monthly and annual budget and cost savings reports.

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36. Business Development

low Demand
Here's how Business Development is used in Travel Manager jobs:
  • Remained knowledgeable of travel industry trends and new business developments required to support the organization.
  • Led business development strategies to build customer acquisition pipeline.
  • Served as a resource for USA marketing, business development, as well as premium travel and guest experience best practices.
  • Work closely with VP of Business Development to design, price and present travel incentive packages to fortune five hundred companies.
  • Sole responsibility of entire office operation to include; staffing, marketing, and business development in a retail environment.
  • Determined growth strategy for the hotel by analyzing business developments and trends.
  • Initiated new business development and increased client base.

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37. Company Policies

low Demand
Here's how Company Policies is used in Travel Manager jobs:
  • Coordinated with travel agency to ensure they are upholding all company policies when booking travel for employees.
  • Conduct tours of hotels and banquet facilities; entertain qualified potential clients in accordance with company policies
  • Monitor services globally to ensure adequate service levels and compliance with other company policies.
  • Enforced company policies and procedures abiding by the JTR and FAR.
  • Trained agents on site with the Company policies and procedures Negotiated return of $8,000 from $9,000 worth of nonrefundable tickets
  • Communicate with company administrators and high level executives, ensuring all company policies are met according to the contractual agreement.

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38. Corporate Clients

low Demand
Here's how Corporate Clients is used in Travel Manager jobs:
  • Build solid relationships with corporate clients by delivering exceptional customer service and exceeding customer expectations in every interaction.
  • Focused on networking with corporate clients and establish strategic partnerships.
  • Managed executive level travel arrangements for key corporate clients.
  • Build strong relationships with corporate clients and vendors globally.
  • Handled airline reservations for VIP corporate clients.
  • Experienced in booking domestic and international travel arrangements for corporate clients of hundreds of different companies during after hours.

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39. Inventory Control

low Demand
Here's how Inventory Control is used in Travel Manager jobs:
  • Tracked, monitored, and validated obligations and maintained inventory control records in an automated system.
  • Handled sales tracking and reporting, inventory control, and employee info for payroll.
  • Risk management including inventory control, and OSHA training.
  • Placed orders, stocked merchandise and managed inventory control.
  • Inventory control (costs consistently in line).
  • Coordinated inventory control, receiving; merchandising and store maintenance.

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40. Worldspan

low Demand
Here's how Worldspan is used in Travel Manager jobs:
  • Negotiate airline contracts and responsible for building profiles for individual meeting in the Worldspan computer system.
  • Set up Worldspan installation and custom scripts and links for new hires.
  • Worked on Apollo, PARS and Worldspan GDS systems.
  • Utilized WorldSpan travel and reservation software.
  • Handle large sums of cash, Responsible for issuing legal documents, Proficient on WORLDSPAN GDS, Tour and group reservations.
  • SABRE and WORLDSPAN computer reservation system and ACD environment at the BTC.

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41. Rental Companies

low Demand
Here's how Rental Companies is used in Travel Manager jobs:
  • Assisted the Finance team and negotiated contracts for air, hotel, car rental companies meetings and incentive programs.
  • Negotiated agreements with preferred hotel and car rental companies achieving annualized savings in excess of $200,000.
  • Negotiate discounts and nurture relationships with local hotels and car rental companies for corporate use.

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42. Supplier Relationships

low Demand
Here's how Supplier Relationships is used in Travel Manager jobs:
  • Cultivate supplier relationships with airlines, hotels, rental car services.
  • Manage and evaluate all supplier relationships.
  • Manage external Travel Management Company (TMC), enforce policy compliance, and manage all supplier relationships.

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43. Day-To-Day Operations

low Demand
Here's how Day-To-Day Operations is used in Travel Manager jobs:
  • Restructured travel operations improving the quality control and day-to-day operations of the travel office.
  • Managed reception, administrative staff, and ensured smooth day-to-day operations.
  • Managed day-to-day operations for busy travel membership based organization.
  • Managed day-to-day operations of corporate office for 200+ personnel which included; maintenance, reception, security, and travel.
  • Maintain, organize, plan, implement procedures and process day-to-day operations.
  • Managed and provided support for day-to-day operations for Travel & Funds Control.
  • DETAIL MASTERY & ORGANIZATION: Manage all aspects of day-to-day operations o Facility rental/maintenance.

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44. Hotel Contracts

low Demand
Here's how Hotel Contracts is used in Travel Manager jobs:
  • Negotiate hotel contracts, oversee payment for vendors and code all transactions to the proper accounts.
  • Reduced hotel costs by 40% by renegotiating hotel contracts and instituting direct billing.
  • Sourced and negotiated air, car, and hotel contracts for the University.
  • Negotiate multiple hotel contracts for Board of Directors and headquarters staff accommodations.
  • Negotiated & contracted group hotel contracts and scuba rates.
  • Attended hotel site inspections and negotiate hotel contracts.
  • Negotiate group air and hotel contracts.
  • Planned and redlined hotel contracts for sales meetings offsite events and President's Club.

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45. Powerpoint

low Demand
Here's how Powerpoint is used in Travel Manager jobs:
  • Advanced in Excel, Word, Outlook, and PowerPoint.
  • Support Software knowledge includes Excel, Outlook, Word, and PowerPoint.
  • Assist with research, preparing PowerPoint presentations and meeting preparation, including taking minutes.
  • Produce PowerPoint presentations with graphics, text, and statistical data.

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46. Customer Complaints

low Demand
Here's how Customer Complaints is used in Travel Manager jobs:
  • Participated in resolving all customer complaints and disputes.
  • Resolve customer complaints about food quality or service.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.

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47. Bank Deposits

low Demand
Here's how Bank Deposits is used in Travel Manager jobs:
  • Maintained billing and bookkeeping, bank deposits, and cash payments ensuring daily accountability.
  • Manage store revenue, including cash handling, deposit reconciliation and daily bank deposits.
  • Cash handling and bank deposits for several stores.
  • Traveled state to state for a jewelry chain Payroll Sold jewelry Scheduling Trained new hires Opened and closed the store Bank deposits
  • Cash accountability and bank deposits.
  • Count money and make bank deposits.

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48. Tour Operators

low Demand
Here's how Tour Operators is used in Travel Manager jobs:
  • Managed alumni travel program including establishing trip portfolio with tour operators.
  • Designed custom itineraries for major tour operators.
  • Oversee more than 50 tour operators in various locations across the world.
  • Network with tour operators and consolidators.
  • Coordinated site inspections for tour operators from Europe and Latin America to the various destinations of interest within the Sandals chain.
  • Work on a contract basis with various Incentive Houses, Wholesale Tour Operators, Destination Management Companies, and Major Corporations.

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49. Rental Agencies

low Demand
Here's how Rental Agencies is used in Travel Manager jobs:
  • Negotiated rates with hotels and car rental agencies and set up Direct Billing accounts to company from vendors.
  • Negotiated direct bill rates with rental agencies, thus saving money, time and traveler aggravation.
  • Negotiated contracts with hotels, car rental agencies, airlines and determined employee travel advances.
  • Negotiated pricing of contracts with airlines, car rental agencies and hotel chains.
  • Resolved issues with airlines, hotels and car rental agencies.

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50. Office Supplies

low Demand
Here's how Office Supplies is used in Travel Manager jobs:
  • Implemented on-line ordering for office supplies, software and PC hardware significantly streamlining process/costs associated with Purchase orders.
  • Compared rates for office supplies, equipment, shipping, moving and construction vendors.
  • Review all new acquisition processes and procedures in regard to office supplies/vending/coffee.
  • Coordinated inventories on furniture, technology and office supplies.
  • Collected payments and reconciled accounts * Organized and maintained inventory of office supplies

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20 Most Common Skill for a Travel Manager

Card Program12.5%
Customer Service11.7%
Travel Arrangements10.4%
Hotel Reservations8.7%
Air Travel7.8%
Corporate Travel Program6.7%
Financial Statements5.5%
Corporate Travel Department5.2%

Typical Skill-Sets Required For A Travel Manager

RankSkillPercentage of ResumesPercentage
1
1
Card Program
Card Program
9.3%
9.3%
2
2
Customer Service
Customer Service
8.6%
8.6%
3
3
Travel Arrangements
Travel Arrangements
7.7%
7.7%
4
4
Hotel Reservations
Hotel Reservations
6.4%
6.4%
5
5
Air Travel
Air Travel
5.8%
5.8%
6
6
Corporate Travel Program
Corporate Travel Program
5%
5%
7
7
Financial Statements
Financial Statements
4%
4%
8
8
Corporate Travel Department
Corporate Travel Department
3.9%
3.9%
9
9
Expense Reports
Expense Reports
2.9%
2.9%
10
10
Cost Savings
Cost Savings
2.6%
2.6%
11
11
Vendor Relations
Vendor Relations
2%
2%
12
12
Business Travel
Business Travel
2%
2%
13
13
Global Travel Program
Global Travel Program
2%
2%
14
14
Ground Transportation
Ground Transportation
1.9%
1.9%
15
15
New Accounts
New Accounts
1.9%
1.9%
16
16
Special Events
Special Events
1.7%
1.7%
17
17
Travel Agents
Travel Agents
1.7%
1.7%
18
18
Travel Budget
Travel Budget
1.6%
1.6%
19
19
VIP
VIP
1.6%
1.6%
20
20
Group Travel
Group Travel
1.5%
1.5%
21
21
RFP
RFP
1.5%
1.5%
22
22
Travel Agencies
Travel Agencies
1.4%
1.4%
23
23
Car Rentals
Car Rentals
1.4%
1.4%
24
24
Daily Operations
Daily Operations
1.3%
1.3%
25
25
Trade Shows
Trade Shows
1.2%
1.2%
26
26
Leisure Travel
Leisure Travel
1.2%
1.2%
27
27
GDS
GDS
1.1%
1.1%
28
28
Travel Services
Travel Services
1.1%
1.1%
29
29
Contract Negotiations
Contract Negotiations
1.1%
1.1%
30
30
Policy Compliance
Policy Compliance
1.1%
1.1%
31
31
Travel Costs
Travel Costs
0.9%
0.9%
32
32
Ensure Compliance
Ensure Compliance
0.9%
0.9%
33
33
Travel Vendors
Travel Vendors
0.9%
0.9%
34
34
Sales Goals
Sales Goals
0.9%
0.9%
35
35
Annual Budget
Annual Budget
0.8%
0.8%
36
36
Business Development
Business Development
0.8%
0.8%
37
37
Company Policies
Company Policies
0.7%
0.7%
38
38
Corporate Clients
Corporate Clients
0.7%
0.7%
39
39
Inventory Control
Inventory Control
0.7%
0.7%
40
40
Worldspan
Worldspan
0.7%
0.7%
41
41
Rental Companies
Rental Companies
0.7%
0.7%
42
42
Supplier Relationships
Supplier Relationships
0.6%
0.6%
43
43
Day-To-Day Operations
Day-To-Day Operations
0.6%
0.6%
44
44
Hotel Contracts
Hotel Contracts
0.6%
0.6%
45
45
Powerpoint
Powerpoint
0.6%
0.6%
46
46
Customer Complaints
Customer Complaints
0.6%
0.6%
47
47
Bank Deposits
Bank Deposits
0.5%
0.5%
48
48
Tour Operators
Tour Operators
0.5%
0.5%
49
49
Rental Agencies
Rental Agencies
0.5%
0.5%
50
50
Office Supplies
Office Supplies
0.5%
0.5%

5,216 Travel Manager Jobs

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