Travel service consultant jobs in Anchorage, AK - 13 jobs

Do you want to work in a collaborative, international environment - whether in person or remotely? Are you experienced and/or passionate about providing top-quality customer service? Do you enjoy interacting with people who care about their work and each other? If the answer is "yes", we should talk. Many of the world's best-known and biggest companies and governments around the globe rely on CWT to keep their people connected - anywhere, anytime, anyhow - by providing an efficient, safe, and secure government travel experience across six continents. As a Defense & Government travel consultant (what we call a travel counselor), you will provide outstanding customer service through various channels to corporate travelers before, during, and after their business trips. Welcome to a culture of caring. Joining CWT means becoming part of a collaborative, close-knit, global community. Our "people first" ethos starts with our colleagues. As a member of the CWT team, you'll see that our core value of caring runs deep. It goes beyond the confines of our company too; our commitment to corporate social responsibility is deeply rooted in what we do and who we are. Because we care so much for our travelers, we also care for our colleagues by fostering a high-performance and high-quality environment, fully supported by our leaders helping you succeed. We actively look for people who bring a positive attitude to work with them and that's reflected in the atmosphere in our offices, remote teams, and contact centers, and the dynamic between colleagues. Our people want to be here - which explains the long careers of so many of our colleagues. Speaking of longevity, CWT has been in the travel industry for 150 years (and counting). We're proud of our history and even more excited about where we're going next: the corporate travel industry is bouncing back strongly after the pandemic, promising to be bigger, more exciting, and more innovative than ever before. We are very proud of our 65 year history serving U.S. military and government clients and are always looking for new talent to help us grow as a team. Our most valuable asset as a company is the quality of our people. We are a growing family and encourage you to check out our opportunities and start your journey with CWTSatoTravel today. As the U.S. military and government division of CWT, CWTSatoTravel is a global leader specializing in seamless travel management services to our U.S. federal clients. We employ a team of more than 700 associates throughout 180 locations in 8 countries and U.S. territories. Though our offices are spread across the world, we are a tight-knit group with access to resources and innovations that enable us to deliver the best services in the industry. Your mission, should you choose to accept it… Through our winning combination of outstanding people and innovative technology, we're focused on ensuring that the travel experience of our customers is an unforgettable one from start to finish, for all the right reasons. And as part of the Traveler Experience organization, you'll be at the forefront of providing that exceptional experience. Going beyond just making bookings, you'll play a key role in delivering a safe and enjoyable journey to our clients' traveling employees. On a day-to-day basis, you will: * Create and complete travel arrangements (air, hotel, car, rail) * Ensure reservations are built according to client standards and preferences * Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience * Handle basic and moderately complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares * Escalate most complex bookings to more experienced staff * Assignments include both routine and non-routine work * Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up-to-date #LI-onsite No experience in defense & government travel? No problem. Your passion for service excellence and your commitment to supporting your team is what's most important to us. Our clients are at the heart of everything we do and we want to hire people who feel the same way. So, if you're willing to learn, we will teach you everything you need to excel in this exciting industry. The kind of attributes we're looking for in new team members include: Languages * English fluent - written and spoken * 2nd language a plus Knowledge, Skills, and Abilities (KSAs) * Detail-oriented * Good verbal and written communication skills * Basic MS Office A genuine passion for high-quality customer service - we care about our customers and it's important to us that you do too * Strong teamwork skills * A positive, "can do" attitude. * Willingness to learn and grow! * CWT accepts Military experience/certifications as a substitute for some requirements. Optional experience that's a plus. * Any travel industry-related experience * Customer Service What's in it for you? There are all kinds of advantages to joining the CWT community. We hope these things have already won you over - but just in case, here are a few extra, important details you probably want to know: * Hands-on paid training in the travel industry * Competitive compensation - including shift differentials, referral bonuses and supplier incentives. * Salary Range between USD 32,280 - USD 39,000 yearly. * 3 weeks of vacation, 14 days of paid holidays, and 7 days of sick leave each full year * Both on-site and home-based positions available * Flexible working options: Full-time and part-time. * Medical/dental/vision * Employee discounts and supplier incentives * Employee Assistance Program & Employee Resource Groups Because this position is directly with our United States Federal Government client, the United Sates government requires that the successful candidate be a US Citizen. Authorization to work in the US is not sufficient for this position. Additionally, you will be subject to a company and government background investigation including a criminal history and credit record review. To the extent, this position enables access to traveler personal identifiable information (PII) as defined by the U.S. Government or vital trust data as defined by CWT, then the individual is required to adhere to all government-required and/or company-mandated information security policies and regulations. The individual is also required to take all Information Security and Privacy Act training required by the Government and/or company. The individual is required to safeguard any such information in the event of any improper disclosure to company officials in accordance with applicable information security policies or regulations. CWT is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. CWT also offers opportunities to all job seekers including job seekers with disabilities. If you need reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to **********************************. In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying.

PURPOSE OF THE JOB: Coordinates all travel for BBAHC patients scheduled to receive medical care at the nearest appropriate BBAHC facility and/or higher level of care referred by a BBAHC provider. Provides and reviews required documentation assisting patients and their provider through completion of travel. MINIMUM QUALIFICATIONS: High school diploma or GED equivalent required. Three (3) years prior experience working in a healthcare environment. Prior experience working with a Third-Party Administrator (TPA) such as Alaska Medicaid, or in the travel industry preferred. Yup'ik speaking preferred. Knowledge of HIPAA Privacy Rule; knowledge of State, Federal and Tribal Health Care Programs including but not limited to public/private insurance, Medicaid and Medicare. Additional Qualifications, Level II: Associates degree in Business, Finance, or other health related field preferred. Two (2) years of experience as a Level I Coordinator or demonstrated proficiency. Prior related work experience may be substituted on a year-to-year basis for college education.

**The KOMAN Family of Companies** is searching for a career minded Quality Control Manager with federal government contracting experience to support our DoD contracts in the United States. **Why would I want to work here?** + Competitive Salary between $100k-$130k + Benefits selected start first of month after hire + Robust benefit options: medical, vision, dental, additional life insurance, critical illness, additional hospitalization coverage, pet insurance, and identity theft offerings + Company paid 1X salary life insurance, short term disability and long-term disability insurance + Company match up to 4% on 401K + Joining a company focused on being an **employer of choice** **RESPONSIBILITIES:** + Develops and drafts project specific Quality Control Plans related to vertical construction projects. + Performs periodic inspections of construction sites including reviewing daily field logs and reports of inspections, project progress reports, safety logs, meeting notes with subcontractors and clients and detailed notes and descriptions as-built field changes and RFI's. + Operates project management software to interface with submittal of daily QC reports, weekly CPR's and other documentation required for KOMAN's monthly progress payment applications. + Ensures Client and KOMAN mandated documentation is properly completed and, submitted to appropriate reporting authority. + Coordinates with Government project management personnel and subcontractors to ensure proper QC procedures and documentation are performed and maintained. + Able to develop material submittals, and review submittals for completeness and accuracy. + Ensures a high-level of internal and external customer service. Investigates and corrects customer issues and complaints related to quality. + Directs activities of workers engaged in inspection activities to ensure high productivity and high technical integrity. + Develops and analyzes statistical data and contract specifications to determine standards and to establish quality and reliability expectancy of finished construction projects. + Provides technical and statistical expertise to teams. + Interprets quality control philosophy to key project personnel. + Applies industry standard total quality management tools and approaches to analytical and reporting processes. + Interacts with contractors and vendors to ensure quality of products and services provided. + Designs, develops and implements quality control training programs. + Maintains a sense of urgency. + Stays abreast of changes in the industry and shares innovation with other departments and divisions. + Professionally interacts with colleagues, members of the public, clients, and business associates. + Understands own abilities and limitations and seeks professional guidance when necessary. + Complies with all company policies and applicable laws. **Required Qualifications:** + Bachelor's degree in Construction Management, Engineering, or related is preferred. + 5 Years' experience Quality Control experience in the construction industry. + 5 years' federal government contracting experience. + Experience with overseeing $10,000,000 + vertical project(s). + Experience with construction quality management tools and knowledge of quality guidelines (.i.e. ASME/AWS/ACI/API/ICC) preferred. + Must have current CQM-C and OSHA 30 certs. + Strong technical skills with the ability to manage critical issues as they relate to Quality Control. _KOMAN is an Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities_ _As a Federal Contract Employer, KOMAN Families of Companies follows Federal Laws as it pertains to drug testing. All candidates who receive a written offer of employment will be required to undergo drug testing for commonly abused controlled substances in accordance with Federal Law. It is important to note although a State may have legalized a controlled substance, if the controlled substance is illegal per Federal Law, it is then considered to be illegal. KOMAN Families of Companies is a Drug-Free Workplace. Successful completion of a background and DMV record check also must be completed prior to hire._ _Preference will be given to Natives of Kodiak, Inc. Shareholders and Descendants of Shareholders in accordance with Title 43 U.S. Code 1626(g) and Title 42 U.S. Code 2000e - 2(i)_

Travel Counselor - 1800014K) Carlson Wagonlit Travel SatoTravel (CWTSatoTravel) is seeking an experienced and talented Travel Counselor for our Carlson Wagonlit Travel SatoTravel (CWTSatoTravel) is seeking an experienced and talented Travel Counselor for our Anchorage, Alaska onsite location. As a Travel Counselor, your mission will be to “Deliver the Perfect Trip” in order to sustain optimum results for our clients and for CWTSatoTravel. "CWT is a global company that feels like a small employer, where I'm valued and not just a number. I have had so many opportunities and there is still room to grow. "My Journey, My CWTJennifer Meyers, Manager Traveler Services USAAs the U. S. military and government division of Carlson Wagonlit Travel (CWT), CWTSatoTravel is a global leader specializing in seamless travel management services to our U. S. federal clients. We employ a team of more than 900 associates throughout 187 locations in 14 countries and U. S. territories. Though our offices are spread across the world, we are a tight-knit group with access to resources and innovations that enable us to deliver the best services in the industry. We are very proud of our 65+ year history serving U. S. military and government clients, and are always looking for new talent to help us grow as a team. Our most valuable asset as a company is the quality of our people. We are a growing family, and encourage you to check out our career opportunities and start your journey with CWTSatoTravel today. Position ResponsibilitiesYou will delight the traveler/travel arranger and all CWTSatoTravel clients Arrange domestic and international travel for clients, including air, hotel, rail, and ground transportation Be a trusted advisor by offering informed and insightful recommendations which will provide the very best traveler experience Interact with travelers, and travel arrangers by leading and listening conversations to provide the first level of support for customer service and resolve simple customer problems Listen and lead the conversation to solve problems in a timely manner with all types of customers in all circumstances. Connect with the caller to build trust and credibility even if the person is unknown. Be a trusted advisor by offering informed and insightful recommendations which provide the very best Traveler experience in each situation. You will strengthen the CWTSatoTravel brand Build loyalty by enhancing our clients' overall travel experience while meeting every travel management service requirement and expectation Maintaining a favorable working relationship with all other company employees and ensuring to foster and promote a cooperative and harmonious working climate Embrace new technology and ways of working to promote flexibility to adjust quickly to the shifting needs of the business Sell products that are of commercial value to CWT and contribute to CWT's profitability. You will build CWTSatoTravel's value Possess a strong understanding of travel trends and industry best practices Seek higher levels of performance continuously Build loyalty to CWT by ensuring consistency of service delivery around the globe in a way that compliments the unique travel policy of each client with interaction to make each Traveler/travel arranger feel special. Qualifications We are looking for an energetic self-starter with the desire to learn and grow who exemplifies the following traits:High school diploma or equivalent Minimum 1-3 years travel counselor experience Excellent industry knowledge and reservation skills in order to create domestic and international reservations to include air, hotel, rail, and ground transportation Knowledge of ticketing procedures Proficiency in a minimum of one native GDSSabre experience preferred Government travel reservation experience a plus Ability to meet and maintain required performance standards Excellent customer service and communication skills required We are willing to train a professional and/or student looking to gain experience within the travel industry Americorps/PeaceCorps and other national service alumni are encouraged to apply Primary Location: AnchorageEmployment type: StandardJob Family: Travel CounselorScope: CountryTravel: NoShift: Day JobOrganization: Customer_Military & GovernmentExperience Level: Less than 1 year Job Posting: Apr 30, 2018

Under the direction of the billeting and travel support supervisor, this position is responsible for supporting the ConocoPhillips oilfield with day-to-day Kuparuk billeting and travel support services to/from the north slope. * Rotational Schedule: 2 weeks on/2 weeks off * 12-hour shifts (40 hours of straight time and 44 hours of overtime each work week) * Lodging and food included * Travel/Flights from Anchorage to job site provided REQUIRED QUALIFICATIONS * High school diploma or equivalent * Strong verbal and written communication skills * Valid driver's license * Ability to type 40 wpm * 3+ years office/clerical experience * Proficient in Microsoft Office Suite * Organized approach to work and ability to remain calm and perform efficiently in a high pressure, fast paced environment * Quality conscious, attention to detail, and supportive of a preventative culture mindset * Must be self-disciplined, self-motivated, and have the ability to handle multiple projects simultaneously * Excellent interpersonal and customer service skills * Must be a motivated independent contributor but also a confident collaborator PREFERRED QUALIFICATIONS * Associate or bachelor's degree * Previous billeting and/or slope travel planning experience * Working knowledge of iLogistics * North Slope or remote worksite experience ESSENTIAL TRAVEL FUNCTIONS * Continually process schedule changes for individuals or groups in iLogistics in an accurate and timely manner. Involves creating/canceling or modifying reservations and master rotations. * Create and maintain user profiles that contain confidential information. * Create and manage commercial reservations when ConocoPhillips flights are unavailable. * Monitor daily no-shows and contact the appropriate personnel to cancel/modify reservations as needed. * Answer calls and assist travelers with any reservation information, schedule changes, traveler app setup and instructions, and/or any other travel related questions. * Maintain good working relationships with other departments and personnel across the field. * Perform gate agent duties to include pre/post flight operational procedures, boarding of passengers, and communications with flight attendants/security personnel to ensure accurate flight manifesting. * Product testing and defect identification during travel system updates and revisions. * Maintain detailed change-out notes that convey all relevant information for alternating staff. ESSENTIAL BILLETING FUNCTIONS * Assign both permanent and temporary swing rooms for individuals and groups within the 1,200-bed worksite. * Perform camp audits for room consolidations when necessary. * Maintain continual communication with security staff to verify night shift billeting activity. * Single point of contact for housekeeping staff to answer all questions regarding resident date, shift, and location changes. * Communicate with supervisors and superintendents on room moves, reorganizations, special billeting needs, etc. * Work with the medical clinic to coordinate sick rooms. * Maintain Kuparuk Directory. * Provide Kuparuk camp orientation instruction as needed to direct/contract employees. * Perform end-of-day closeout processes to include resident check-ins, check-outs, and door-tags printing for distribution. * Refresh Power-BI and Spotfire reports for email distribution to management, security, and housekeeping staff. OTHER ESSENTIAL FUNCTIONS * Act to ensure safe and efficient operations, in accordance with organization policies and guidelines with safety as a top priority. * Ability to work a rotational schedule in an office with others. * Willingness to perform other duties as required. * Willingness to work at various locations as required. WORKING ENVIRONMENT The employee will be required to live and work in a remote and confined workspace for extended periods of time and exposure to work assignments consisting of twelve-hour days and able to work day/night shifts as required. The majority of the work is performed in a remote setting with a wide variety of people in differing functions, personalities and abilities. There may be a lack of immediate access to critical medical services as well as urban community services. PHYSICAL DEMANDS The employee's work requires routine walking, standing, bending, and carrying items. Applicants will be required to successfully complete a post-offer pre-hire physical and functional capacity exam. REASONABLE ACCOMMODATION It is Denali Universal Services' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. EQUAL OPPORTUNITY EMPLOYER Denali Universal Services is an Equal Opportunity Employer.

Supports and coordinates travel services for KANA patients by coordinating patient travel and generating payment requisitions for travel services. Essential Duties and Responsibilities The following duties are not intended to serve as a comprehensive list of all duties performed by this position. Other duties may be assigned. * Supports the organization's mission and goals, quality standards, and patient-centered medical home philosophy. Embraces KANA's culture of serving the whole person through our provision of services. Incorporates KANA's core values of Courtesy, Caring, Respect, Sharing, and Pride in all activities and decisions. * Upholds KANA's Code of Ethics by conducting professional activities with honesty, integrity, respect, fairness, and good faith in a manner that reflects positively upon the organization. * Responsible for ensuring patients meet the eligibility requirements for travel. Refer patient to Patient Benefits Coordinator for screening if patient does not have insurance coverage. * Coordinates travel to Kodiak/KANA for appointments for patients in the outlying villages. * Utilizes AFHCAN Program to pull travel referral letters from ANMC/ANTHC/SCF for patients needing travel arrangements. Makes contact with patient to confirm details of travel needed and confirm insurance coverage. * Coordinates with the Patient Benefit Coordinator to ensure alternate resources available and utilized such as Medicare, Medicaid, private insurance, and federal programs such as VA, TSHIP, Worker's Comp or Fisherman's Fund. * Arranges travel and secure lodging for KANA beneficiaries with medical or dental referrals both within and outside of the Kodiak area. Assist in patient care coordination by creating timely travel packets for authorized, scheduled appointments. * Communicate with Alaska Medicaid office personnel to secure prior-authorization for all travel related to Medicaid covered patients. Call and update all prior authorizations when patients are held in Kodiak due to weather or medical needs. * Record all travel related charges in ReQlogic program keeping track of all expenditures. * Participate in the afterhours travel call schedule as assigned. Supervisory Responsibilities: This job has no supervisory responsibilities Requirements High school diploma or general education degree (GED) and three years experience working with the public in an office setting; or equivalent combination of education and experience. One year experience working with Medicaid. Knowledge of HIPAA, and other state and federal regulations governing healthcare practices preferred. Due to the unpredictable nature of after-hours patient travel needs, the Patient Travel Specialist must possess a valid driver's license. On-call responsibilities may require immediate response and travel, such as delivering travel documents, vouchers, or meal cards to patients with little notice. The ability to independently and promptly travel between locations is essential to effectively fulfill on-call duties and support patient needs in a timely manner.

Carlson Wagonlit Travel SatoTravel (CWTSatoTravel) is seeking an experienced and talented Travel Counselor for our Carlson Wagonlit Travel SatoTravel (CWTSatoTravel) is seeking an experienced and talented Travel Counselor for our Anchorage, Alaska onsite location. As a Travel Counselor, your mission will be to “Deliver the Perfect Trip” in order to sustain optimum results for our clients and for CWTSatoTravel. "CWT is a global company that feels like a small employer, where I'm valued and not just a number. I have had so many opportunities and there is still room to grow." My Journey, My CWT Jennifer Meyers, Manager Traveler Services USA As the U.S. military and government division of Carlson Wagonlit Travel (CWT), CWTSatoTravel is a global leader specializing in seamless travel management services to our U.S. federal clients. We employ a team of more than 900 associates throughout 187 locations in 14 countries and U.S. territories. Though our offices are spread across the world, we are a tight-knit group with access to resources and innovations that enable us to deliver the best services in the industry. We are very proud of our 65+ year history serving U.S. military and government clients, and are always looking for new talent to help us grow as a team. Our most valuable asset as a company is the quality of our people. We are a growing family, and encourage you to check out our career opportunities and start your journey with CWTSatoTravel today. Position Responsibilities You will delight the traveler/travel arranger and all CWTSatoTravel clients Arrange domestic and international travel for clients, including air, hotel, rail, and ground transportation Be a trusted advisor by offering informed and insightful recommendations which will provide the very best traveler experience Interact with travelers, and travel arrangers by leading and listening conversations to provide the first level of support for customer service and resolve simple customer problems Listen and lead the conversation to solve problems in a timely manner with all types of customers in all circumstances. Connect with the caller to build trust and credibility even if the person is unknown. Be a trusted advisor by offering informed and insightful recommendations which provide the very best Traveler experience in each situation. You will strengthen the CWTSatoTravel brand Build loyalty by enhancing our clients' overall travel experience while meeting every travel management service requirement and expectation Maintaining a favorable working relationship with all other company employees and ensuring to foster and promote a cooperative and harmonious working climate Embrace new technology and ways of working to promote flexibility to adjust quickly to the shifting needs of the business Sell products that are of commercial value to CWT and contribute to CWT's profitability. You will build CWTSatoTravel's value Possess a strong understanding of travel trends and industry best practices Seek higher levels of performance continuously Build loyalty to CWT by ensuring consistency of service delivery around the globe in a way that compliments the unique travel policy of each client with interaction to make each Traveler/travel arranger feel special. We are looking for an energetic self-starter with the desire to learn and grow who exemplifies the following traits: High school diploma or equivalent Minimum 1-3 years travel counselor experience Excellent industry knowledge and reservation skills in order to create domestic and international reservations to include air, hotel, rail, and ground transportation Knowledge of ticketing procedures Proficiency in a minimum of one native GDS Sabre experience preferred Government travel reservation experience a plus Ability to meet and maintain required performance standards Excellent customer service and communication skills required We are willing to train a professional and/or student looking to gain experience within the travel industry Americorps/PeaceCorps and other national service alumni are encouraged to apply

Under the direction of the billeting and travel support supervisor, this position is responsible for supporting the ConocoPhillips oilfield with day-to-day Kuparuk billeting and travel support services to/from the north slope. Rotational Schedule: 2 weeks on/2 weeks off 12-hour shifts (40 hours of straight time and 44 hours of overtime each work week) Lodging and food included Travel/Flights from Anchorage to job site provided REQUIRED QUALIFICATIONS High school diploma or equivalent Strong verbal and written communication skills Valid driver's license Ability to type 40 wpm 3+ years office/clerical experience Proficient in Microsoft Office Suite Organized approach to work and ability to remain calm and perform efficiently in a high pressure, fast paced environment Quality conscious, attention to detail, and supportive of a preventative culture mindset Must be self-disciplined, self-motivated, and have the ability to handle multiple projects simultaneously Excellent interpersonal and customer service skills Must be a motivated independent contributor but also a confident collaborator PREFERRED QUALIFICATIONS Associate or bachelor's degree Previous billeting and/or slope travel planning experience Working knowledge of iLogistics North Slope or remote worksite experience ESSENTIAL TRAVEL FUNCTIONS Continually process schedule changes for individuals or groups in iLogistics in an accurate and timely manner. Involves creating/canceling or modifying reservations and master rotations. Create and maintain user profiles that contain confidential information. Create and manage commercial reservations when ConocoPhillips flights are unavailable. Monitor daily no-shows and contact the appropriate personnel to cancel/modify reservations as needed. Answer calls and assist travelers with any reservation information, schedule changes, traveler app setup and instructions, and/or any other travel related questions. Maintain good working relationships with other departments and personnel across the field. Perform gate agent duties to include pre/post flight operational procedures, boarding of passengers, and communications with flight attendants/security personnel to ensure accurate flight manifesting. Product testing and defect identification during travel system updates and revisions. Maintain detailed change-out notes that convey all relevant information for alternating staff. ESSENTIAL BILLETING FUNCTIONS Assign both permanent and temporary swing rooms for individuals and groups within the 1,200-bed worksite. Perform camp audits for room consolidations when necessary. Maintain continual communication with security staff to verify night shift billeting activity. Single point of contact for housekeeping staff to answer all questions regarding resident date, shift, and location changes. Communicate with supervisors and superintendents on room moves, reorganizations, special billeting needs, etc. Work with the medical clinic to coordinate sick rooms. Maintain Kuparuk Directory. Provide Kuparuk camp orientation instruction as needed to direct/contract employees. Perform end-of-day closeout processes to include resident check-ins, check-outs, and door-tags printing for distribution. Refresh Power-BI and Spotfire reports for email distribution to management, security, and housekeeping staff. OTHER ESSENTIAL FUNCTIONS Act to ensure safe and efficient operations, in accordance with organization policies and guidelines with safety as a top priority. Ability to work a rotational schedule in an office with others. Willingness to perform other duties as required. Willingness to work at various locations as required. WORKING ENVIRONMENT The employee will be required to live and work in a remote and confined workspace for extended periods of time and exposure to work assignments consisting of twelve-hour days and able to work day/night shifts as required. The majority of the work is performed in a remote setting with a wide variety of people in differing functions, personalities and abilities. There may be a lack of immediate access to critical medical services as well as urban community services. PHYSICAL DEMANDS The employee's work requires routine walking, standing, bending, and carrying items. Applicants will be required to successfully complete a post-offer pre-hire physical and functional capacity exam. REASONABLE ACCOMMODATION It is Denali Universal Services' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. EQUAL OPPORTUNITY EMPLOYER Denali Universal Services is an Equal Opportunity Employer.

Perform seasoned administrative duties requiring intermediate knowledge about the work unit's procedures. Process documents in accordance with established procedure, record data, prepare reports, answer and direct incoming telephone calls, list data, file, greet visitors and use a computer or similar device. Schedule events or appointments and ensure thorough communication of events. Perform basic clinical duties. Duties listed are representative and incumbents in some departments may do some or all of these or may do similar level work not listed. Uphold the organization's vision, mission, and corporate values. Demonstrate understanding of and compliance with organization's policies, procedures, code of conduct and work rules. Essential Functions: • Perform seasoned administrative work in support of incumbent's assigned department such as Information Systems, Human Resources, Materials Management, Purchasing, Community Health, etc. Department-specific tasks may include inputting sensitive and non-routine data into information systems, preparing correspondence, researching and formatting information, receiving and shipping mail and parcels, filing and retrieving employee information, researching data, maintaining vendor records, etc. • Serve as internal customer point of contact in department for answering questions and solving basic problems • Assist department managers with preparation and maintenance of items such as budgets, purchase requests, maintenance work orders, travel requests, expense reports, etc. • Provide basic training and department orientation to new employees and lower level administrative assistants • May perform some or all duties of an administrative assistant • May perform some clinical duties directly related to specific department functions • Using exemplary customer service, greet visitors to department and arrange for or meet the needs for which they are visiting the department • Perform other duties as assigned Personal Traits: All Norton Sound Health Corporation employees are expected to consistently demonstrate the organization's values: integrity, cultural sensitivity and respect for traditional values, continual learning and improving, compassion, teamwork and pride. Employees are expected to demonstrate integrity, professionalism, accountability, cooperation with and consideration of others. Required Knowledge: All Norton Sound Health Corporation employees are expected to have general knowledge of typical office technologies such as computers, printers, copiers, fax machines, and typical office software. Job Specific knowledge is listed below: • Knowledge of office operation standards and practices • Department specific knowledge as identified by the manager Required Skills and Abilities: All Norton Sound Health Corporation employees are expected to have a broad range of skills and abilities centered on a strong patient focus, efficient performance, and teamwork. All employees should have patient/customer service skills, interpersonal skills and good communication skills. All employees should have the ability to manage their time and organize their work to ensure efficient performance. In addition, all employees should have the ability to follow policy, procedure and instructions, actively communicate with their supervisors to ensure understanding and manage their work accordingly. Finally, all employees should have the ability to understand and manage patient/customer confidentiality. Job specific skills and abilities are listed below: • Above average customer service and interpersonal skills • Specific abilities as identified by the manager Minimum Requirements High School Diploma or Equivalent Experience Amount: 3 year(s) working in an office setting Physical Requirements: ∙Use hands and arms to operate office or clinical equipment ∙Sit more than half the workday ∙Stand and/or walk less than half the workday ∙Bend, stretch, twist, crouch and/or reach ∙View electronic monitors for prolonged periods of time ∙Use hands and arm for repetitive motion tasks ∙Lift or carry unaided between 25 and 50 pounds ∙Push or pull using up to moderate force Working Conditions: ∙Work is conducted in a standard office environment but incumbent may often enter a typical clinical environment during the course of their work. This could expose the incumbent to latex, biohazard or other harmful substances ∙No Travel is required

Do you want to work in a collaborative, international environment - whether in person or remotely? Are you experienced and/or passionate about providing top-quality customer service? Do you enjoy interacting with people who care about their work and each other? If the answer is "yes", we should talk. Many of the world's best-known and biggest companies and governments around the globe rely on CWT to keep their people connected - anywhere, anytime, anyhow - by providing an efficient, safe, and secure government travel experience across six continents. As a Defense & Government travel consultant (what we call a travel counselor), you will provide outstanding customer service through various channels to corporate travelers before, during, and after their business trips. Welcome to a culture of caring Joining CWT means becoming part of a collaborative, close-knit, global community. Our "people first" ethos starts with our colleagues. As a member of the CWT team, you'll see that our core value of caring runs deep. It goes beyond the confines of our company too; our commitment to corporate social responsibility is deeply rooted in what we do and who we are. Because we care so much for our travelers, we also care for our colleagues by fostering a high-performance and high-quality environment, fully supported by our leaders helping you succeed. We actively look for people who bring a positive attitude to work with them and that's reflected in the atmosphere in our offices, remote teams, and contact centers, and the dynamic between colleagues. Our people want to be here - which explains the long careers of so many of our colleagues. Speaking of longevity, CWT has been in the travel industry for 150 years (and counting). We're proud of our history and even more excited about where we're going next: the corporate travel industry is bouncing back strongly after the pandemic, promising to be bigger, more exciting, and more innovative than ever before. We are very proud of our 65 year history serving U.S. military and government clients and are always looking for new talent to help us grow as a team. Our most valuable asset as a company is the quality of our people. We are a growing family and encourage you to check out our opportunities and start your journey with CWTSatoTravel today. As the U.S. military and government division of CWT, CWTSatoTravel is a global leader specializing in seamless travel management services to our U.S. federal clients. We employ a team of more than 700 associates servicing over 180 locations in 8 countries and U.S. territories. Though our offices are spread across the world, we are a tight-knit group with access to resources and innovations that enable us to deliver the best services in the industry. Your mission, should you choose to accept it Through our winning combination of outstanding people and innovative technology, we're focused on ensuring that the travel experience of our customers is an unforgettable one from start to finish, for all the right reasons. And as part of the Traveler Experience organization, you'll be at the forefront of providing that exceptional experience. Going beyond just making bookings, you'll play a key role in delivering a safe and enjoyable journey to our clients' traveling employees. On a day-to-day basis, you will: * Create and complete travel arrangements (air, hotel, car, rail) * Ensure reservations are built according to client standards and preferences * Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience * Handle basic and moderately complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares * Escalate most complex bookings to more experienced staff * Assignments include both routine and non-routine work * Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up-to-date #LI-onsite No experience in defense & government travel? No problem Your passion for service excellence and your commitment to supporting your team is what's most important to us. Our clients are at the heart of everything we do and we want to hire people who feel the same way. So, if you're willing to learn, we will teach you everything you need to excel in this exciting industry. The kind of attributes we're looking for in new team members include: Languages * English fluent - written and spoken * 2nd language a plus Knowledge, Skills, and Abilities (KSAs) * Detail-oriented * Good verbal and written communication skills * Basic MS Office A genuine passion for high-quality customer service - we care about our customers and it's important to us that you do too * Strong teamwork skills * A positive, "can do" attitude. * Willingness to learn and grow! * CWT accepts Military experience/certifications as a substitute for some requirements. Optional experience that's a plus. * Any travel industry-related experience * Customer Service What's in it for you? There are all kinds of advantages to joining the CWT community. We hope these things have already won you over - but just in case, here are a few extra, important details you probably want to know: * Hands-on paid training in the travel industry * Competitive compensation - including shift differentials, referral bonuses, and supplier incentives. * 3 weeks of vacation, 14 days of paid holidays, and 7 days of sick leave each full year * Both on-site and home-based positions are available * Flexible working options: Full-time, part-time, working nights and weekends. * Medical/dental/vision * Employee discounts and supplier incentives * Employee Assistance Program & Employee Resource Groups * Salary Range Between USD 33,280 - USD 35,600 yearly. Because this position is directly with our United States Federal Government client, the United States government requires that the successful candidate be a US Citizen. Authorization to work in the US is not sufficient for this position. Additionally, you will be subject to a company and government background investigation including a criminal history and credit record review. To the extent, this position enables access to traveler personal identifiable information (PII) as defined by the U.S. Government or vital trust data as defined by CWT, then the individual is required to adhere to all government-required and/or company-mandated information security policies and regulations. The individual is also required to take all Information Security and Privacy Act training required by the Government and/or company. The individual is required to safeguard any such information in the event of any improper disclosure to company officials in accordance with applicable information security policies or regulations. CWT is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. CWT also offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to **********************************. In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying.

PURPOSE OF THE JOB: Coordinates all travel for BBAHC patients scheduled to receive medical care at the nearest appropriate BBAHC facility and/or higher level of care referred by a BBAHC provider. Provides and reviews required documentation assisting patients and their provider through completion of travel. MINIMUM QUALIFICATIONS: High school diploma or GED equivalent required. Three (3) years prior experience working in a healthcare environment. Prior experience working with a Third-Party Administrator (TPA) such as Alaska Medicaid, or in the travel industry preferred. Yup'ik speaking preferred. Knowledge of HIPAA Privacy Rule; knowledge of State, Federal and Tribal Health Care Programs including but not limited to public/private insurance, Medicaid and Medicare. Additional Qualifications, Level II: Associates degree in Business, Finance, or other health related field preferred. Two (2) years of experience as a Level I Coordinator or demonstrated proficiency. Prior related work experience may be substituted on a year-to-year basis for college education.

Do you want to work in a collaborative, international environment - whether in person or remotely? Are you experienced and/or passionate about providing top-quality customer service? Do you enjoy interacting with people who care about their work and each other? If the answer is "yes", we should talk. Many of the world's best-known and biggest companies and governments around the globe rely on CWT to keep their people connected - anywhere, anytime, anyhow - by providing an efficient, safe, and secure government travel experience across six continents. As a Defense & Government travel consultant (what we call a travel counselor), you will provide outstanding customer service through various channels to corporate travelers before, during, and after their business trips. Welcome to a culture of caring Joining CWT means becoming part of a collaborative, close-knit, global community. Our "people first" ethos starts with our colleagues. As a member of the CWT team, you'll see that our core value of caring runs deep. It goes beyond the confines of our company too; our commitment to corporate social responsibility is deeply rooted in what we do and who we are. Because we care so much for our travelers, we also care for our colleagues by fostering a high-performance and high-quality environment, fully supported by our leaders helping you succeed. We actively look for people who bring a positive attitude to work with them and that's reflected in the atmosphere in our offices, remote teams, and contact centers, and the dynamic between colleagues. Our people want to be here - which explains the long careers of so many of our colleagues. Speaking of longevity, CWT has been in the travel industry for 150 years (and counting). We're proud of our history and even more excited about where we're going next: the corporate travel industry is bouncing back strongly after the pandemic, promising to be bigger, more exciting, and more innovative than ever before. We are very proud of our 65 year history serving U.S. military and government clients and are always looking for new talent to help us grow as a team. Our most valuable asset as a company is the quality of our people. We are a growing family and encourage you to check out our opportunities and start your journey with CWTSatoTravel today. As the U.S. military and government division of CWT, CWTSatoTravel is a global leader specializing in seamless travel management services to our U.S. federal clients. We employ a team of more than 700 associates throughout 180 locations in 8 countries and U.S. territories. Though our offices are spread across the world, we are a tight-knit group with access to resources and innovations that enable us to deliver the best services in the industry. Your mission, should you choose to accept it… Through our winning combination of outstanding people and innovative technology, we're focused on ensuring that the travel experience of our customers is an unforgettable one from start to finish, for all the right reasons. And as part of the Traveler Experience organization, you'll be at the forefront of providing that exceptional experience. Going beyond just making bookings, you'll play a key role in delivering a safe and enjoyable journey to our clients' traveling employees. On a day-to-day basis, you will: * Create and complete travel arrangements (air, hotel, car, rail) * Ensure reservations are built according to client standards and preferences * Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience * Handle basic and moderately complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares * Escalate most complex bookings to more experienced staff * Assignments include both routine and non-routine work * Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up-to-date #LI-onsite No experience in defense & government travel? No problem. Your passion for service excellence and your commitment to supporting your team is what's most important to us. Our clients are at the heart of everything we do and we want to hire people who feel the same way. So, if you're willing to learn, we will teach you everything you need to excel in this exciting industry. The kind of attributes we're looking for in new team members include: Languages * English fluent - written and spoken * 2nd language a plus Knowledge, Skills, and Abilities (KSAs) * Detail-oriented * Good verbal and written communication skills * Basic MS Office A genuine passion for high-quality customer service - we care about our customers and it's important to us that you do too * Strong teamworking skills * A positive, "can do" attitude * Willingness to learn and grow! * CWT accepts Military experience/certifications as a substitute for some requirements. Optional experience that's a plus * Any travel industry-related experience * Customer Service What's in it for you? There are all kinds of advantages to joining the CWT community. We hope these things have already won you over - but just in case, here are a few extra, important details you probably want to know: * Hands-on paid training in the travel industry * Competitive compensation - including shift differentials, referral bonuses, and supplier incentives. * 3 weeks of vacation, 14 days of paid holidays, and 7 days of sick leave each full year * Both on-site and home-based positions available * Flexible working options: Full-time, part-time, working nights and weekends. * Medical/dental/vision * Employee discounts and supplier incentives * Employee Assistance Program & Employee Resource Groups * Salary Range between USD 32,280 - USD 39,000 yearly Because this position is directly with our United States Federal Government client, the United States government requires that the successful candidate be a US Citizen. Authorization to work in the US is not sufficient for this position. Additionally, you will be subject to a company and government background investigation including a criminal history and credit record review. To the extent, this position enables access to traveler personal identifiable information (PII) as defined by the U.S. Government or vital trust data as defined by CWT, then the individual is required to adhere to all government-required and/or company-mandated information security policies and regulations. The individual is also required to take all Information Security and Privacy Act training required by the Government and/or company. The individual is required to safeguard any such information in the event of any improper disclosure to company officials in accordance with applicable information security policies or regulations. CWT is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. CWT also offers opportunities to all job seekers including job seekers with disabilities. If you need reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to **********************************. In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying.