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Travel service consultant jobs in Bethlehem, PA - 126 jobs

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  • Business Travel Counselor

    Collabera 4.5company rating

    Travel service consultant job in Coopersburg, PA

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Job Responsibilities: • Responsible for coordinating the company's travel needs. • Schedules hotel and flight accommodations and procures necessary documentation such as passports, visas, or other clearances. • Ensures that travel needs are met within the constraints of the company travel budget. • Need to have recent Apollo experience • Must have domestic and international booking background. • Requires a high school diploma or its equivalent with 0-2 years of experience in the field or in a related area. • Has knowledge of commonly-used concepts, practices, and procedures within a particular field. • Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. • Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. Qualifications business or corporate travel counselling, Apollo Additional Information To know more about this position or to schedule an interview please contact: Shivani Shah ************ *****************************
    $66k-87k yearly est. Easy Apply 1d ago
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  • Technical Service Consultant, Flooring or Tiling Installation Systems, Center Township, PA

    Ardex Americas 3.7company rating

    Travel service consultant job in Pennsylvania

    ARDEX Americas is a global leader in high-performance building solutions. Guided by our company purpose, passionately innovating responsible solutions, we develop products that deliver exceptional performance, reduce environmental impact, and meet the evolving needs of our customers and communities. We champion a culture of excellence, where collaboration and innovation create meaningful impact. Our team combines experience with fresh talent, fostering integrity and continuous improvement-our global standard for over 75 years. At ARDEX, we're more than building materials-we're building careers, opportunities, and the future. As a Technical Service Consultant, you'll be the go-to expert for ARDEX customers, distributors, and internal teams. The successful candidate will have a strong combination of industry expertise, together with being an engaging, confident, effective presenter and trainer. This is a hands-on, high-impact role where you'll: Train and Inspire: Deliver engaging seminars and hands-on sessions at ARDEX Academy and customer sites. Be the Expert: Provide technical guidance, troubleshoot challenges, and support job-site success. Collaborate and Innovate: Work with sales teams, assist in product testing, and help shape training materials. This is a full-time position (Monday - Friday), based at our Corporate offices and Academy Training Center (400 ARDEX Park Drive, PA 15001), 20 minutes North of Pittsburgh International Airport. Up to 50% travel (including air) with some overnight. Experience and Skills: At least 2 years of hands-on experience in tile, stone, or flooring installation. Strong presentation skills-comfortable speaking to groups and building PowerPoint decks. Mechanical aptitude and confidence using hand and power tools. Proficiency in Microsoft Word, Outlook, PowerPoint, and Teams. A proactive, customer-focused mindset with excellent communication and problem-solving skills. Ability to lift up to 70 lbs and work in varied physical conditions. Valid driver's license and willingness to travel (including occasional overnights). Forklift certification is a plus Education College Degree preferred, or minimum completed High School Diploma or GED equivalency with relevant industry experience Benefits Generous Paid Time Off (PTO) and 11 Paid Holidays Paid Parental Leave to support growing families 401(k) with Company Match to help you save for retirement Medical, Dental, and Vision Insurance (effective the 1st of the month after hire) Company-paid Disability, Life, and AD&D Insurance and Travel Assistance Wellness Programs, including Telehealth and an Employee Assistance Program (EAP) Tuition Assistance for Associate's and Bachelor's degrees Discounted Gym Memberships to support your fitness goals Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more! Scenic corporate offices with free parking and woodland walking trails! Be part of the team that's Building Tomorrow at ********************* ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Be part of the team that's Building Tomorrow at *********************
    $60k-85k yearly est. 23d ago
  • Consultant - Transaction Advisory Services

    RKL Esolutions 3.9company rating

    Travel service consultant job in Allentown, PA

    The consultant plays a key role in supporting project execution from start to completion under the guidance of leadership. Their responsibilities include participating in analysis and problem-solving tasks, assisting in the day-to-day work of the engagement team, and learning to manage client relationships. They are expected to actively participate in professional development activities and seek coaching opportunities to enhance their skills and expertise. Success Factors Responsibilities * Support the execution of consulting engagements of clients across multiple industries under the supervision of a senior consultant or manager; contribute to ensuring work is completed on time and within budget * Assist in planning engagement objectives and strategies that comply with professional standards and address risks * Gain understanding of the scope of the engagement and provide input based on supervisory feedback * Participate in the presentation of engagement results under the guidance of senior staff * Assist in client site visits (if needed) and learn to manage inquiries and assignments * Respond to client calls and emails in a timely manner with a solution-oriented approach, under the supervision of a manager * Support business development and community activities to help identify and research opportunities on new and existing clients * Contribute to the growth of the team's internal and external network and relationships * Support the development of the service line by assisting the leadership team in advancing thought leadership and client development * Align with the company's values and its mission and long-term vision * Assist in ensuring client deliverables are met within expectations and learn how to handle any issues that may arise * Stay updated on local and national business and economic issues * Participate in continuous learning activities and active research to improve and develop technical expertise People Management/Relationships * Treat everyone with respect * Ability to handle difficult conversations with team members regarding performance and development * Team player; successfully adapt to different personalities and working styles * Proactively and effectively communicate information regarding status issues to team members both written and oral * Hold self and others accountable for assigned work; seek and provide continuous feedback to learn and develop in role; change oriented with flexible approach Qualification To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Required Knowledge, Skill and/or Ability * Strong verbal and written communication skills, to effectively interface with clients, firm management and team members with varied technical aptitudes * Creative and innovative approach around concepts and projects * Demonstrated customer service orientation, intellectual curiosity, and listening skills * Proficient in setting priorities, managing multiple projects, overcoming obstacles, and utilizing organizational skills to accomplish tasks quickly * Problem solving skills; ability to shift focus and adapt to changes Education, Experience and Certifications * Bachelor's degree in related field of business; Master's degree a plus * 2+ years experience in consulting field with understanding of core accounting and finance principles (consideration given to relevant experience in accounting or finance areas) * Certification and/or recognition from industry professional organizations preferred * Working knowledge of Microsoft Office suite products, strong analytical knowledge in Excel and other analytical/data modeling software a plus * Ability to demonstrate creative problem solving skills and intellectually curious/motivated to develop professionally through continuous learning * Excellent attention to detail with the ability to manage multiple projects within restricted timelines Essential Functions * Must be able to remain in a stationary position as needed * The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery etc. * Constantly operates a computer and other office productivity machinery, such as an adding machine, copy machine, and computer printer * Ability to communicate in a professional manner and exchange information with internal and external team members/vendors as needed * Ability to lift/carry up to 20 pounds * Ability to work outside of normal business hours and weekends as needed * Ability to travel to other office locations as needed, overnight travel may be required * This job description is subject to change at any time and employee will be given additional responsibilities as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Salary Range: $65,000 - $75,000
    $65k-75k yearly Auto-Apply 14d ago
  • Travel Consultant

    Automobile Club of Southern California 4.3company rating

    Travel service consultant job in Bethlehem, PA

    Discovering the World- One Member at a Time! A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it brings to bridge history, cultures and cuisine. Successful Travel Consultants must have a strong sales drive, organizational skills with an eye for detail, ability to multi-task in a fast-paced environment, demonstrated proficiency in navigating computers and various programs; must possess good written and oral communication skills and the ability and interest to be in a continuous learning curve. What does a AAA Travel Consultant do? Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel Shares knowledge and expertise from personal experiences and/or education study trips Develops long-standing relationships with our members and builds referral and repeat business Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to the member's expectations Cross-sell relevant products to enhance the trip experience, such as AAA Member Rewards Credit Card, and identify theft referrals For the right individual, this opportunity will be a career path for future leadership opportunities. As you progress you will be evaluated to determine proficiencies in sales, customer service, administrative, operations, up-selling, cross-selling and meeting goals. Successful completion of evaluations may result in continued growth opportunities to expand into leadership as a manager. We offer extensive training to aid you in your career development through The Auto Club University Regular recognition through various company programs and incentives for trips, cash and prizes Company sponsored IATAN cards, providing exclusive travel consultant discounts Love to travel? Personal travel opportunities at discounted pricing Corporate benefits for insurance products Paid educational study trips are available for our consultants to promote career development Quarterly incentives/bonuses for achieving established production tiers Required / Preferred Skills A high school diploma is required You need to be able to pass a comprehensive criminal background check and thorough urine sample drug screening We prefer candidates with at least 2 years of successful retail sales or banking experience or a leisure travel agency background within a goal-orientated environment Qualifications, does this sound like you? Travel is not just a hobby or a wish, it's your passion You must be available to work most Saturdays and some evenings to support goal achievement We prepare all of our Travel Consultant Trainees for their new role by ensuring their successful completion of our Travel Consultant Trainee program, which requires some travel for training You are driven by sales and exceeding your goals You are computer savvy with the ability to navigate between multiple systems and web browsers, Microsoft Office, and can type at least 30WPM You have a strong and very comfortable relationship with paperwork, and you are very organized! Remarkable benefits: • Health coverage for medical, dental, vision • 401(K) saving plans with company match • Tuition assistance • Floating holidays and PTO for community volunteer programs • Paid parental leave • Wellness programs • Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.” AAA is an Equal Opportunity Employer
    $25k-38k yearly est. Auto-Apply 9d ago
  • Consultant - Transaction Advisory Services

    RKL 3.6company rating

    Travel service consultant job in Allentown, PA

    The consultant plays a key role in supporting project execution from start to completion under the guidance of leadership. Their responsibilities include participating in analysis and problem-solving tasks, assisting in the day-to-day work of the engagement team, and learning to manage client relationships. They are expected to actively participate in professional development activities and seek coaching opportunities to enhance their skills and expertise.Success FactorsResponsibilities Support the execution of consulting engagements of clients across multiple industries under the supervision of a senior consultant or manager; contribute to ensuring work is completed on time and within budget Assist in planning engagement objectives and strategies that comply with professional standards and address risks Gain understanding of the scope of the engagement and provide input based on supervisory feedback Participate in the presentation of engagement results under the guidance of senior staff Assist in client site visits (if needed) and learn to manage inquiries and assignments Respond to client calls and emails in a timely manner with a solution-oriented approach, under the supervision of a manager Support business development and community activities to help identify and research opportunities on new and existing clients Contribute to the growth of the team's internal and external network and relationships Support the development of the service line by assisting the leadership team in advancing thought leadership and client development Align with the company's values and its mission and long-term vision Assist in ensuring client deliverables are met within expectations and learn how to handle any issues that may arise Stay updated on local and national business and economic issues Participate in continuous learning activities and active research to improve and develop technical expertise People Management/Relationships Treat everyone with respect Ability to handle difficult conversations with team members regarding performance and development Team player; successfully adapt to different personalities and working styles Proactively and effectively communicate information regarding status issues to team members both written and oral Hold self and others accountable for assigned work; seek and provide continuous feedback to learn and develop in role; change oriented with flexible approach Qualification To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Required Knowledge, Skill and/or Ability Strong verbal and written communication skills, to effectively interface with clients, firm management and team members with varied technical aptitudes Creative and innovative approach around concepts and projects Demonstrated customer service orientation, intellectual curiosity, and listening skills Proficient in setting priorities, managing multiple projects, overcoming obstacles, and utilizing organizational skills to accomplish tasks quickly Problem solving skills; ability to shift focus and adapt to changes Education, Experience and Certifications Bachelor's degree in related field of business; Master's degree a plus 2+ years experience in consulting field with understanding of core accounting and finance principles (consideration given to relevant experience in accounting or finance areas) Certification and/or recognition from industry professional organizations preferred Working knowledge of Microsoft Office suite products, strong analytical knowledge in Excel and other analytical/data modeling software a plus Ability to demonstrate creative problem solving skills and intellectually curious/motivated to develop professionally through continuous learning Excellent attention to detail with the ability to manage multiple projects within restricted timelines Essential Functions Must be able to remain in a stationary position as needed The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery etc. Constantly operates a computer and other office productivity machinery, such as an adding machine, copy machine, and computer printer Ability to communicate in a professional manner and exchange information with internal and external team members/vendors as needed Ability to lift/carry up to 20 pounds Ability to work outside of normal business hours and weekends as needed Ability to travel to other office locations as needed, overnight travel may be This job description is subject to change at any time and employee will be given additional responsibilities as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Salary Range: $65,000 - $75,000
    $65k-75k yearly Auto-Apply 15d ago
  • Group Travel Coordinator

    Amsalem Business Travel LLC 3.9company rating

    Travel service consultant job in Wayne, NJ

    Job DescriptionBenefits: Dental insurance Health insurance Vision insurance Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Job Summary We are seeking a Travel Coordinator to join our team! As a group travel coordinator, you will communicate with clients, understand their unique travel needs, and handle planning their travel from A-Z . You will also be responsible for suggesting additional trip add-ons, processing payments from clients, and maintaining excellent communication throughout the journey to provide the best possible experience for the client. The ideal candidate has strong communication and customer service skills, previous sales or customer service experience, and can multitask across multiple projects and trips at any given time. Responsibilities Communicate with the client every step of the way, presenting multiple trip options based on their wants and needs Book trips, activities, and tours for clients Accept and process payments Maintain a line of communication throughout the trip planning process as well as the trip itself, and assist in any troubleshooting to give the client the best experience possible Maintain excellent records of clients, payments, trips, and other details Qualifications Excellent communication and customer service skills Strong listening skills, with the ability to translate what the client enjoys into a trip or experience Must be comfortable communicating both over email and the phone with clients Familiarity with basic computer programs such as Microsoft Office, Outlook, and common calendar or scheduling software Strong organizational skills The ability to multitask and shift priorities, as needed A desire to help people Ability to be thorough and attentive to detail. About us: ABT or Amsalem Business Travel is a travel management company specializing in corporate travel. We have 7 locations worldwide, with our main headquarters located in Israel. As leaders in the travel industry since 1983; ABT is know for our commitment to superior service. Handling all aspects of travel for our clients allows them to rest assured knowing all they need to focus on is their work and commitments; we'll handle the rest! *This post is an ON-SITE job only, the applicant must be able to get to the office*
    $30k-39k yearly est. 22d ago
  • Entry-Level Travel Coordinator

    Perluxe Travels

    Travel service consultant job in Breinigsville, PA

    We are seeking a detail-oriented and proactive Travel Coordinator to join our team. As a Travel Coordinator, you will play a crucial role in facilitating travel arrangements, coordinating logistics, and ensuring smooth travel experiences for our clients. This position requires excellent organizational skills, attention to detail, and the ability to effectively communicate with clients and travel vendors. Responsibilities: 1. Assist clients with booking flights, hotels, car rentals, and other travel accommodations based on their preferences, budget, and travel itineraries. 2. Coordinate travel logistics, including transportation, lodging, activities, and dining reservations, to ensure a seamless and enjoyable travel experience for clients. 3. Communicate with clients to gather travel requirements, preferences, and special requests, and provide personalized recommendations and assistance throughout the booking process. 4. Research and identify travel options, destinations, and attractions that align with client interests and objectives, offering insights and recommendations as needed. 5. Liaise with airlines, hotels, tour operators, and other travel vendors to negotiate rates, secure bookings, and confirm reservations on behalf of clients. 6. Prepare detailed travel itineraries, including transportation schedules, accommodation details, activity recommendations, and emergency contact information, for clients' reference. 7. Provide timely and accurate updates to clients regarding travel arrangements, changes, and any potential disruptions or delays. 8. Handle client inquiries, concerns, and requests related to travel arrangements, resolving issues promptly and effectively to ensure customer satisfaction. 9. Process payments, refunds, and exchanges for travel bookings in accordance with company policies and procedures. 10. Maintain organized records of client information, travel preferences, bookings, and communications in our CRM system. 11. Collaborate with team members and supervisors to optimize processes, streamline workflows, and enhance the overall efficiency of the travel coordination function. 12. Stay informed about industry trends, travel regulations, and destination-specific requirements to provide informed guidance and assistance to clients. Requirements: 1. Previous experience in travel coordination, travel agency, hospitality, or a related field is preferred but not required. 2. Excellent communication skills, both verbal and written, with the ability to interact professionally and courteously with clients and travel vendors. 3. Strong organizational and time-management abilities, with the capacity to prioritize tasks, meet deadlines, and manage multiple projects simultaneously. 4. Attention to detail and accuracy in data entry, record-keeping, and travel documentation. 5. Proficiency in using travel booking platforms, reservation systems, and other relevant software applications. 6. Ability to work effectively both independently and as part of a team, collaborating with colleagues to achieve common goals. 7. Flexibility to adapt to changing priorities, schedules, and client requirements, particularly in fast-paced or dynamic environments. 8. Knowledge of geographical locations, travel destinations, and tourist attractions is beneficial. 9. Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field is a plus. If you are passionate about travel, possess strong organizational skills, and thrive in a dynamic and client-focused environment, we encourage you to apply for the position of Travel Coordinator. Join us in creating unforgettable travel experiences for our clients and making their journey memorable from start to finish. Apply today!
    $30k-54k yearly est. 60d+ ago
  • Financial Services Consultant

    Affinity Federal Credit Union 4.2company rating

    Travel service consultant job in New Providence, NJ

    In order to continually provide our members with the highest level of service, Affinity FCU is seeking an experienced, results oriented and service focused individual to join our team of professionals at our branch location in New Providence , NJ . The starting salary range for a new hire in this role is $57k-$60k. The wage/salary offered to a successful candidate will be dependent on several qualifying factors, including but not limited to: years of relevant experience, years of industry experience, education, etc. Financial Services Consultants are responsible for delivering an exceptional member experience, build and deepening relationships, and helping consumer and small business members succeed financially. Successful candidate will engage members in conversation and ask questions to understand what's most important to them to determine what product, service and/or digital options align with their needs making banking easier for them while helping to improve their overall wellbeing. Position will also be responsible for opening new accounts, enrolling new members in digital solutions during initial consultation, processing applications, resolving complex member issues and following up with members to ensure satisfaction and to improve their financial well-being. Successful candidate must be technologically savvy, especially as it relates to self-service options and keeps abreast of evolving consumer needs and trends. Additionally, candidate must adapt well to new or non-traditional environments and display a commitment to the community, to increasing member engagement and to Affinity's corporate objectives. General Requirements: 3 - 5 years banking experience in a platform role is required. Prior CRM experience, preferably Salesforce, is desired. Successful candidate must possess excellent communication and interpersonal skills. Previous sales experience is essential. Affinity strives to maintain balance between our employees' personal and professional responsibilities. All full-time employees are eligible to participate in our multi-faceted Total Rewards package including competitive pay, target incentive, full medical/dental/prescription/vision coverage, comprehensive wellness program, mental wellbeing support, reproductive/family building benefits for both men and women, 401(k) plan with company match, basic term life insurance coverage, flexible spending accounts, identity protection, profit sharing, and generous paid time off. As an Affinity employee you are eligible for discounts on our products and services, earn paid time off for volunteering and much more. In addition to these benefits, Affinity provides extensive educational and developmental opportunities as well as access to our formal Education Assistance Program. Affinity Federal Credit Union is an Equal Opportunity Employer. Affinity FCU is committed to creating an inclusive culture and an employment experience that values diversity. Our culture is built on respect - one that recognizes and values the unique talents of everyone on the team. With a genuine commitment to diversity, we've created an environment where employees feel comfortable regardless of race, gender, religion, background, physical ability or sexual orientation. Explore career opportunities with Affinity and "Belong to something better." Please scroll down and read the Applicant Statement in its entirety. Applicant Statement I promise that all information I have supplied in this application and any other form, oral or written, is true and accurate, and I agree that any misstated, misleading, omitted, or false information will result in rejection of this application form, refusal to hire, withdrawal of an offer of employment, or immediate discharge without recourse, whenever and however discovered. I understand and agree that Affinity Federal Credit Union, any agent acting on its behalf, as well as any other person responding to a reference request pursuant to this application, can and will seek and/or disclose any and all information about me which said corporation, agent, or person may have. I specifically authorize said disclosure and agree to hold all such corporations, agents, or persons harmless. I understand and agree to the fact that Affinity Federal Credit Union maintains a drug-free workplace and that I will be required to undergo a drug urine screening check . I understand and agree to the fact that Affinity will also conduct a criminal history background and credit report check . I understand and agree that said pre-employment checks are designed to ascertain my suitability for employment. I specifically authorize said disclosure of this confidential information and agree to hold Affinity Federal Credit Union, its agents, managers, officers, and employees harmless from any and all liability in connection with the pre-employment screening/testing. Additionally, I agree to comply with all request for additional testing of any type and at anytime during my employment at Affinity Federal Credit Union. I understand that all employment offers are made contingent upon satisfactory proof of legal authorization to work in the United States according to the law. I understand that failure to provide satisfactory proof of identity and authorization to work in the United States will disqualify me from employment. If hired, I agree to abide by the terms and conditions of all Affinity Federal Credit Union policies and procedures. I understand I will not be employed, or my employment will be terminated, if I am or have been convicted of a criminal offense involving dishonesty, breach of trust or money laundering, or if I admit, plead guilty or nolo contender, or have to such an offense or if I agree or have agreed to enter into a pretrial diversion or similar program in connection with a prosecution such an offense. I understand and agree that my employment will be at will and that I or Affinity Federal Credit Union may terminate this employment relationship at any time, with or without notice, for any or no reason, without recourse by either of us. I also understand that oral representations to the contrary do not change the fact that both the Company and I maintain free to end the work relationship for any or no reason. I further understand that any changes in this employment relationship must be made in writing. I acknowledge that at anytime during my employment with Affinity Federal Credit Union, the hours and/or days that I am expected to work may be changed to accommodate the needs of the business. In addition, I am also expected to work at various Affinity Federal Credit Union locations. I acknowledge that I have been advised that Affinity Federal Credit Union is an Equal Opportunity Employer and that Affinity Federal Credit Union administers its employment policies in a nondiscriminatory manner. I specifically authorize Affinity Federal Credit Union to investigate my background, including any and all references, and prior employers, consistent with the position for which I am applying, and release and hold Affinity Federal Credit Union harmless for any and all liabilities arising out of its investigation of my application for employment. I authorize the Company, in its sole discretion, to supply my employment record to any prospective employer, government agency, or other party with an interest that the company deems appropriate. I understand that this application is not a contract of employment. If you agree to this disclaimer, you authorize the Company to process the application in accordance with the Company's established hiring practices. By completing this online application for employment opportunities at Affinity Federal Credit Union, I acknowledge reading, understanding and agreement of the Applicant Statement.
    $57k-60k yearly Auto-Apply 17d ago
  • Retirement Service Consultant

    Ascensus 4.3company rating

    Travel service consultant job in Dreher, PA

    Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. ALL LEVELS WELCOME TO APPLY (ENTRY THROUGH SENIOR LEVEL) Position Purpose: This position is responsible for providing client service to our partners, intermediaries and plan sponsors. The Retirement Services Consultant will develop and maintain a detailed understanding of retirement plans and Ascensus products and services with the goal of helping our clients manage their retirement plans appropriately. The Retirement Service Consultant works with the Relationship Manager to deliver client satisfaction by providing retirement plan and operational expertise, proactively identifying, owning and resolving client issues and engaging clients with value added consulting. We are hiring entry level through senior level associates so all experience levels are encouraged to apply. Essential Duties and Responsibilities: * Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. * The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture. * Maintain and continue to grow detailed knowledge and understanding of retirement plan rules and Ascensus business and product offerings * Consistently provide a high level of consultative proactive client service in a professional manner. * Develop effective working relationships with team and internal departments in order to provide effective service for our clients. Successfully identify record and monitor assigned items; includes determining required action for resolution of client issues. * Ensure inquires and issues are resolved and service levels are met. * Provide thorough, high quality research, problem solving and issue resolution * Provide clients and advisors clear and concise communication regarding services, execution and resolution throughout the service cycle. * Participates in creating a strategy with Relationship manger to ensure client retention. * Identify, document and address risks through superior client service. Communicate with team in order to keep all informed and support current client strategy. * Assist in the management of vendor relationships on behalf of clients and partner. * Deliver client retention by anticipating client's needs, recommending changes or actions, in conjunction with the Relationship manager. * Achieve individual and team goals for service levels, growth and retention for assigned book of business. * Identify and document systematically "opportunity plans" working with Relationship Manager on a strategy to mitigate risk. * Achieve individual and team goals, for service levels, growth and retention risks through servicing your clients. * Proactively communicate with the client and partners regarding all components of service delivery. Solicit and share feedback with appropriate internal resources in order to improve the client experience. * Prioritize activities and manage time to effectively and efficiently provide quality client service to our partners and clients. * Ensure that our commitments to our clients are met by proactively reviewing the status of assigned plans' periodic activity (compliance testing, 5500, quarterly statements, RMDs, etc.). * Assess client objectives, needs and behaviors to suggest plan, product or functionality changes to improve results for our clients. * Educate client regarding plan features, product capabilities or Ascensus functionality and process. * Develop ideas for improvement and provide feedback/solutions to plan sponsor and financial professional to minimize risk and improve process. * Act in the role as the subject matter expert on specific topics for initiatives with responsibility for training and assisting others across departments in area of expertise. * Provide training to members of team as opportunities arise. * Perform other duties and participate in or lead special projects as assigned. Minimum Requirements: * Bachelor's degree or equivalent work experience. * Direct client experience and Retirement Services industry experience or thorough knowledge preferred * Certification or working towards certification (ASPPA, CEBS, etc.) in industry-related studies program preferred. * Excellent written and verbal communication skills. The ability to communicate effectively (clear, concise and professionally) with all levels within the Ascensus organization, as well as with our client base. * Excellent presentation skills, business etiquette, client service skills and time management. * Demonstrated professionalism in all aspects of the role. * Experience with financial services systems (i.e. recordkeeping, trust, trading); and experience with plan recordkeeping and trust reconciliation. * Proficiency in Microsoft Office software applications, specifically Word and Excel required, Access and PowerPoint preferred. * Excellent analytical and problem resolution skills. * Knowledge of retirement plans, ERISA, DOL and IRS regulations, and plan documents (individually designed and prototype). * Ability to work in a team environment to ensure common goal of providing exceptional client service. * Ability to work well under pressure with multiple priorities and deadlines in a demanding environment. * Ability to make sound business judgments concerning issues which, if mishandled, have the potential to create substantial financial and client relations liabilities for the company. * Ability to work extended hours to meet business needs as required. * Quality focus with attention to detail. * Handle other essential tasks as assigned. The national average salary range for this role is $40K-80K in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits. Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website. For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").
    $40k-80k yearly 60d+ ago
  • Travel Consultant, After Hours

    World Travel Inc. 3.8company rating

    Travel service consultant job in Exton, PA

    Job Description Are you interested in becoming an employee-owner in your next job opportunity? World Travel, Inc. is 100% owned by our employees. Being part of an employee-owned company supports local communities, retains jobs, and ensures World Travel's legacy for future decades, including our commitment to providing world-class service to our clients. By demonstrating the following values, we nurture a culture of integrity and trust: We care, We are honest, We are curious, We are knowledgeable, We are innovative, We are fun, We do the right thing. Ask about our shift differential. Hours Available: Tues/Wed/Thur/Fri 5P-1A Sat 8A-4P EST Team Membership: Operations Location: Virtual Job Status: Non-Exempt Supervisory Responsibilities: None Job Summary: This position is for a virtual, full time travel counselor (agent) who is proficient in Apollo and/or Sabre and International. An After Hours travel counselor is responsible for, among other things, engaging in consultative conversations with client's travelers with the purpose of making accurate travel reservations and meeting client's travel program needs, and maintaining and fostering a relationship between World Travel, Inc. and its client. Position hours are varied and include: nights, weekends and holidays. Essential Functions: Arranging complex domestic and international travel for corporate client(s), including air, car rental, hotel, other ground transportation, transfers, etc. Advising travelers of international travel requirements and concerns (passport, visa, inoculations, etc.) Consistently demonstrating thorough understanding of client travel policy, guidelines, authorization requirements, procedures, etc. Fostering a strong, productive relationship with the client while maintaining a clear understanding that the client is the client and not the employer Fostering a strong, productive relationship with relevant travel behalf Counseling client and travelers on traveler safety considerations, government travel regulations, preferred supplier support, savings opportunities, and logistical routings and options Research and resolve en-route traveler service concerns as soon as possible Providing excellent customer service at all times Utilizing time management skills to efficiently organize and process workload during designated shift times Projecting a mature and professional demeanor when interacting with client, its employees, and colleagues. Competency and Position Requirements Participate fully as a team member to assist as needed in completing all functions relating to servicing customers Research and provide solutions to travel-related problems clients experience Keep fully informed about all airline rules and regulations, tariffs (domestic) and other industry requirements and accurately apply this information when making travel arrangements Follow World Travel, Inc. procedures, guidelines, and standards in areas of customer service, building Passenger Name Records (PNRs) and profiles, ticketing, utilization of management information systems, productivity, attendance, and accuracy of work Must be able to work under pressure During emergency situations and/or poor weather conditions, ensure coverage of client needs Keep informed on all US Federal travel regulations and requirements pertaining to US government contractors, including FAR and Fly America Maintain a high level of competency in operating the global distribution system (GDS) Attend staff and training meetings (virtual or in-person) for ongoing updates in the travel industry, office procedures and company updates. Ensures optimal customer service through effective use of World Travel, Inc. phone Keep immediate supervisor promptly and fully informed of all potential problems or unusual matters of significance and take prompt corrective action where necessary or suggest alternative courses of action which may be taken. Maintain a favorable working relationship with company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness Demonstrate strong customer service orientation (internal and external); diplomacy and tact required in contact with clients, vendors, and co-workers; courteous, professional phone manner Must work well independently Exercise good judgment If you require reasonable accommodation for the application and/or interview process, please notify a representative of the People Operations Department.
    $29k-42k yearly est. 17d ago
  • Defense & Government Travel Consultant I (entry level) Fort Lee/ Gregg Adams Virginia (onsite)

    CWT Global

    Travel service consultant job in Fort Lee, NJ

    Do you want to work in a collaborative, international environment - whether in person or remotely? Are you experienced and/or passionate about providing top-quality customer service? Do you enjoy interacting with people who care about their work and each other? If the answer is "yes", we should talk. Many of the world's best-known and biggest companies and governments around the globe rely on CWT to keep their people connected - anywhere, anytime, anyhow - by providing an efficient, safe, and secure government travel experience across six continents. As a Defense & Government travel consultant (what we call a travel counselor), you will provide outstanding customer service through various channels to corporate travelers before, during, and after their business trips. Welcome to a culture of caring Joining CWT means becoming part of a collaborative, close-knit, global community. Our "people first" ethos starts with our colleagues. As a member of the CWT team, you'll see that our core value of caring runs deep. It goes beyond the confines of our company too; our commitment to corporate social responsibility is deeply rooted in what we do and who we are. Because we care so much for our travelers, we also care for our colleagues by fostering a high-performance and high-quality environment, fully supported by our leaders helping you succeed. We actively look for people who bring a positive attitude to work with them and that's reflected in the atmosphere in our offices, remote teams, and contact centers, and the dynamic between colleagues. Our people want to be here - which explains the long careers of so many of our colleagues. Speaking of longevity, CWT has been in the travel industry for 150 years (and counting). We're proud of our history and even more excited about where we're going next: the corporate travel industry is bouncing back strongly after the pandemic, promising to be bigger, more exciting, and more innovative than ever before. We are very proud of our 65 year history serving U.S. military and government clients and are always looking for new talent to help us grow as a team. Our most valuable asset as a company is the quality of our people. We are a growing family and encourage you to check out our opportunities and start your journey with CWTSatoTravel today. As the U.S. military and government division of CWT, CWTSatoTravel is a global leader specializing in seamless travel management services to our U.S. federal clients. We employ a team of more than 700 associates throughout 180 locations in 8 countries and U.S. territories. Though our offices are spredustry. Your mission, should you choose to accept it… ad across the world, we are a tight-knit group with access to resources and innovations that enable us to deliver the best services in the in Through our winning combination of outstanding people and innovative technology, we're focused on ensuring that the travel experience of our customers is an unforgettable one from start to finish, for all the right reasons. And as part of the Traveler Experience organization, you'll be at the forefront of providing that exceptional experience. Going beyond just making bookings, you'll play a key role in delivering a safe and enjoyable journey to our clients' traveling employees. On a day-to-day basis, you will: * Create and complete travel arrangements (air, hotel, car, rail) * Ensure reservations are built according to client standards and preferences * Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience * Handle basic and moderately complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares * Escalate most complex bookings to more experienced staff * Assignments include both routine and non-routine work * Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up-to-date #LI-ONSITE #LI-AD1 No experience in defense & government travel? No problem. Your passion for service excellence and your commitment to supporting your team is what's most important to us. Our clients are at the heart of everything we do and we want to hire people who feel the same way. So, if you're willing to learn, we will teach you everything you need to excel in this exciting industry. The kind of attributes we're looking for in new team members include: Languages * English fluent - written and spoken * 2nd language a plus Knowledge, Skills, and Abilities (KSAs) * Detail-oriented * Good verbal and written communication skills * Basic MS Office A genuine passion for high-quality customer service - we care about our customers and it's important to us that you do too * Strong teamworking skills * A positive, "can do" attitude * Willingness to learn and grow! CWT accepts Military experience/certifications as a substitute for some requirements. Optional experience that's a plus * Any travel industry-related experience * Customer Service What's in it for you? There are all kinds of advantages to joining the CWT community. We hope these things have already won you over - but just in case, here are a few extra, important details you probably want to know: * Hands-on paid training in the travel industry * Competitive compensation - including shift differentials, referral bonuses, and supplier incentives. * 3 weeks of vacation, 14 days of paid holidays, and 7 days of sick leave each full year * Both on-site and home-based positions available * Flexible working options: Full-time, part-time, working nights and weekends. * Medical/dental/vision * Employee discounts and supplier incentives * Employee Assistance Program & Employee Resource Groups * Salary Range between USD 32,000 - USD 39,000 yearly Because this position is directly with our United States Federal Government client, the United States government requires that the successful candidate be a US Citizen. Authorization to work in the US is not sufficient for this position. Additionally, you will be subject to a company and government background investigation including a criminal history and credit record review. To the extent, this position enables access to traveler personal identifiable information (PII) as defined by the U.S. Government or vital trust data as defined by CWT, then the individual is required to adhere to all government-required and/or company-mandated information security policies and regulations. The individual is also required to take all Information Security and Privacy Act training required by the Government and/or company. The individual is required to safeguard any such information in the event of any improper disclosure to company officials in accordance with applicable information security policies or regulations. CWT is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. CWT also offers opportunities to all job seekers including job seekers with disabilities. If you need reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to **********************************. In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying. #LI-ONSITE #LI-AD1
    $33k-55k yearly est. 60d+ ago
  • - Defense & Government Travel Consultant I (entry level) Fort Lee/ Gregg Adams Virginia (onsite)

    CWT

    Travel service consultant job in Fort Lee, NJ

    Do you want to work in a collaborative, international environment - whether in person or remotely? Are you experienced and/or passionate about providing top-quality customer service? Do you enjoy interacting with people who care about their work and each other? If the answer is “yes”, we should talk. Many of the world's best-known and biggest companies and governments around the globe rely on CWT to keep their people connected - anywhere, anytime, anyhow - by providing an efficient, safe, and secure government travel experience across six continents. As a Defense & Government travel consultant (what we call a travel counselor), you will provide outstanding customer service through various channels to corporate travelers before, during, and after their business trips. Welcome to a culture of caring Joining CWT means becoming part of a collaborative, close-knit, global community. Our “people first” ethos starts with our colleagues. As a member of the CWT team, you'll see that our core value of caring runs deep. It goes beyond the confines of our company too; our commitment to corporate social responsibility is deeply rooted in what we do and who we are. Because we care so much for our travelers, we also care for our colleagues by fostering a high-performance and high-quality environment, fully supported by our leaders helping you succeed. We actively look for people who bring a positive attitude to work with them and that's reflected in the atmosphere in our offices, remote teams, and contact centers, and the dynamic between colleagues. Our people want to be here - which explains the long careers of so many of our colleagues. Speaking of longevity, CWT has been in the travel industry for 150 years (and counting). We're proud of our history and even more excited about where we're going next\: the corporate travel industry is bouncing back strongly after the pandemic, promising to be bigger, more exciting, and more innovative than ever before. We are very proud of our 65+ year history serving U.S. military and government clients and are always looking for new talent to help us grow as a team. Our most valuable asset as a company is the quality of our people. We are a growing family and encourage you to check out our opportunities and start your journey with CWTSatoTravel today. As the U.S. military and government division of CWT, CWTSatoTravel is a global leader specializing in seamless travel management services to our U.S. federal clients. We employ a team of more than 700 associates throughout 180 locations in 8 countries and U.S. territories. Though our offices are spredustry. Your mission, should you choose to accept it… ad across the world, we are a tight-knit group with access to resources and innovations that enable us to deliver the best services in the in Through our winning combination of outstanding people and innovative technology, we're focused on ensuring that the travel experience of our customers is an unforgettable one from start to finish, for all the right reasons. And as part of the Traveler Experience organization, you'll be at the forefront of providing that exceptional experience. Going beyond just making bookings, you'll play a key role in delivering a safe and enjoyable journey to our clients' traveling employees. On a day-to-day basis, you will: · Create and complete travel arrangements (air, hotel, car, rail) · Ensure reservations are built according to client standards and preferences · Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience · Handle basic and moderately complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares · Escalate most complex bookings to more experienced staff · Assignments include both routine and non-routine work · Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up-to-date #LI-ONSITE #LI-AD1 No experience in defense & government travel? No problem. Your passion for service excellence and your commitment to supporting your team is what's most important to us. Our clients are at the heart of everything we do and we want to hire people who feel the same way. So, if you're willing to learn, we will teach you everything you need to excel in this exciting industry. The kind of attributes we're looking for in new team members include: Languages · English fluent - written and spoken · 2nd language a plus Knowledge, Skills, and Abilities (KSAs) · Detail-oriented · Good verbal and written communication skills · Basic MS Office A genuine passion for high-quality customer service - we care about our customers and it's important to us that you do too · Strong teamworking skills · A positive, “can do” attitude · Willingness to learn and grow! CWT accepts Military experience/certifications as a substitute for some requirements. Optional experience that's a plus · Any travel industry-related experience · Customer Service What's in it for you? There are all kinds of advantages to joining the CWT community. We hope these things have already won you over - but just in case, here are a few extra, important details you probably want to know: · Hands-on paid training in the travel industry · Competitive compensation - including shift differentials, referral bonuses, and supplier incentives. · 3 weeks of vacation, 14 days of paid holidays, and 7 days of sick leave each full year · Both on-site and home-based positions available · Flexible working options\: Full-time, part-time, working nights and weekends. · Medical/dental/vision · Employee discounts and supplier incentives · Employee Assistance Program & Employee Resource Groups Salary Range between USD 32,000 - USD 39,000 yearly Because this position is directly with our United States Federal Government client, the United States government requires that the successful candidate be a US Citizen. Authorization to work in the US is not sufficient for this position. Additionally, you will be subject to a company and government background investigation including a criminal history and credit record review. To the extent, this position enables access to traveler personal identifiable information (PII) as defined by the U.S. Government or vital trust data as defined by CWT, then the individual is required to adhere to all government-required and/or company-mandated information security policies and regulations. The individual is also required to take all Information Security and Privacy Act training required by the Government and/or company. The individual is required to safeguard any such information in the event of any improper disclosure to company officials in accordance with applicable information security policies or regulations. CWT is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. CWT also offers opportunities to all job seekers including job seekers with disabilities. If you need reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to **********************************. In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying. #LI-ONSITE #LI-AD1
    $33k-55k yearly est. Auto-Apply 60d+ ago
  • Technical Services Consultant

    Instem PLC 4.4company rating

    Travel service consultant job in Conshohocken, PA

    Location: Hybrid/Remote: The successful candidate can work on a Hybrid/Remote basis, reporting into one of our offices located in Pennsylvania or North Carolina. Status: Permanent Package: Competitive Salary, Remote/Home Working (with one-off allowance), Flexible Working, (2 Days in the office for our Hybrid workers) Development & Opportunity (Personal & Technical), Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Long Term & Short-Term Disability Insurance, Generous 401K (matching) Plan, Flexible Spending Account, Health Savings Account, 15 Days' Vacation + Plus Public Holidays + Buy and Sell Scheme. Who's Instem? Well, we're a global provider of bespoke industry-leading software solutions and services, which facilitate the pre-clinical, and clinical phases of the drug discovery process. We have over fifteen products in our portfolio, used by over 700 pharmaceutical clients (including all the top 25!) What's the culture/environment like? For a global business of over 400 staff, we very much have a family feel. You'll be part of a friendly, communal, solution based, flexible environment, where you'll feel empowered, valued and accountable. We'll invest in you as a person and encourage you to take part in companywide workshops for wellbeing, mental health, critical conversations, and strengths. Why are we hiring a Technical Services Consultant? As we continue to expand our Instem portfolio, we are hiring a Technical Services Consultant to join us on our journey! This role is a pivotal role responsible for ensuring the successful deployment and integration of Instem Products and Solutions, both on-site and on Instem Cloud systems. This role emphasizes superior customer service and technical expertise in a highly regulated industry, ensuring precise documentation and adherence to quality standards. The Technical Consultant collaborates closely with implementation, development, project management, sales, and quality management teams to provide advanced analysis and support services. Additionally, the role involves the maintenance and support of internal computerized systems, software, and Instem's Cloud systems. What are you responsible for? * Provide comprehensive technical product system training to clients' system administrators and IT support staff. * Offer advanced technical assistance to Instem Support teams on both technology and application-related support issues. * Lead the deployment of Instem Products and Solutions, ensuring seamless implementation and minimal disruption. * Support software deployment testing from planning to execution, ensuring high-quality, reliable products. * Provide ongoing support and development for all Instem-related systems, both internally and externally. * Stay abreast of the latest technological developments and incorporate relevant advancements into Instem's practices. * Adherence to the Company's Quality Management System to ensure that all work is managed Securely, Professionally and Diligently Skills, Knowledge & Experience: * Experienced in a customer facing role (virtual) with strong written and verbal skills working with both technical and non-technical clients * Hands on experience with technical delivery of software solutions to customers * Proven background in installing proprietary software on Windows server based platforms * Experience with supporting Cloud based solutions deployed via both Web Services and deployment technology (e.g. Citrix, Azure, AWS, RDWeb) * Exposure with installation and basic database usage of database systems (Oracle, PostGreSQL, SQL Server) * Basic understanding of Networking concepts * Must have ability to travel internationally (maximum of 20% of time) * Experience working according to a Quality Management System and its application to tasks associated with this role An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Instem stores and processes data using an Applicant Tracking System (ATS). For more information regarding our privacy policy use the following link: ******************************* #LI-KL #LI-HYBRID
    $64k-89k yearly est. 22d ago
  • Salesforce Managed Services Consultant

    Trusummit Solutions

    Travel service consultant job in Pittsburgh, PA

    WHO WE ARE TruSummit Solutions is a young, energetic, fast-growing, results-based Salesforce Implementation Partner headquartered in Pittsburgh, PA. Our teams empower and educate our clients on the value and capabilities of Enterprise Applications with a major focus on Platform as a Service (PaaS). Through strategic consulting and business process modeling, we architect and build solutions that align directly with each of our customers' strategic business needs. As a women-owned and operated company, we do not shy away from diversity, we value it. Culture comes first, and this is guided by our core values. As a member of TruSummit we all align to each of the following core values: Collaboration - We work as a team, including client team members, to build the best solution. Commitment - We get the job done and get it done right. Aptitude - We are experts in what we do today and tomorrow. Passion - It's not just a job, it's why we get up in the morning. THE ROLE: As a Salesforce Managed Services at TruSummit, you will have direct oversight and responsibility for the day-to-day management of your assigned managed services client's engagements. This includes building a strong partnership with our clients, developing creative solutions to client problems, and advising on best practice workflow to provide proactive service that measurably simplifies and unifies our client's SF org(s). You spot opportunities for efficiency in processes and are eager to implement improvements that make everyone's lives easier. You develop insights and leverage those insights to propose solutions to client problems. You can work independently on projects but can also elicit from and collaborate with other team members for more complex items. You are enthusiastic, professional and confident, with a focus on customer success. You can demonstrate and articulate the work you have done to clients, via presentation and conversation. To ensure the success of each project, you should be knowledgeable about the various Salesforce solutions and skilled at leveraging our TruSummit team's talents. RESPONSIBILITIES: Act as the primary point of contact, advocate, problem solver, and trusted advisor for a select group of managed services clients. Stay current with Salesforce platform updates, features, and best practices, offering proactive recommendations for system enhancements, optimizations, and industry-specific solutions. Communicate confidently and effectively, demonstrating strong business insight and a willingness to challenge ideas or propose changes. Maintain a deep understanding of how Salesforce integrates within the broader technology ecosystem. Identify and uncover opportunities to drive revenue growth through expansion. Assist the Managed Services Lead in monitoring project budget (hours), timeline, and scope to ensure proactive management of engagements and keep clients informed. Organize, lead, and facilitate meetings covering requirements gathering, design, solution architecture, configuration, testing, deployment, and implementation. Serve as a Project Manager, Business Analyst, and Functional Consultant for managed services client engagements across various business applications, with the ability to diagnose and resolve issues, perform scheduled activities, and propose solutions or alternative methods to meet client needs. Configure Salesforce modules, including data models, page layouts, validation rules, workflows, and process automation. Support new and existing Agentforce implementations. Advise clients on Salesforce best practices and implementation strategies. Analyze client requirements and design scalable, efficient, and user-friendly Salesforce solutions. Develop workflows and automation to meet business needs and enhance user productivity. Provide technical expertise and troubleshooting support for Salesforce-related issues, addressing and resolving system errors, bugs, and configuration problems efficiently. Collaborate with clients to understand their business processes, challenges, and goals. Conduct regular meetings to assess system performance, gather requirements, and recommend enhancements or optimizations. NICE TO HAVE: Experience customizing functionality using Apex, Visualforce, or Lightning components. Certified in following areas - Certified Platform Developer I, Certified Platform Developer II, Salesforce Certified B2C Solution Architect, Certified Administrator, Certified Developer, or Certified Sales/Service/CPQ Consultant, Certified Agentforce Specialist Experience in Manufacturing or Health and Life Science industries Experience using integration techniques - REST, SOAP APIs, oAuth and Single Sign-On. Experience with ETL tools like MuleSoft or Informatica Cloud. Development experience in UI technologies like Bootstrap, AngularJS, jQuery REQUIRED SKILLS & QUALIFICATIONS: 3+ years working as a Salesforce administrator 2+ years working in the consulting space 1+ years' experience with Salesforce Process automation Bachelor's degree (computer science, information systems, and/or a related field preferred) Salesforce Administrator Certification required Ability to work independently and collaboratively with professionals at all levels Strong time management skills with the ability to handle multiple assignments and navigate ambiguity Flexible and adaptable to new challenges Eagerness to learn about new industries and technologies Basic understanding of AI concepts and Agentforce Knowledge and experience with formal delivery methodologies (Agile, SCRUM, Waterfall) Self-motivated, self-directed, highly organized, strong attention to detail Strong desire to drive customer success Strong communication and interpersonal skills to interact with clients and team members. Excellent problem-solving skills and attention to detail. Strong experience working with Salesforce, including configuration, customization, and administration. Remote/Telecommute position with the ability to travel up to 10-20% WHAT YOU'LL LOVE ABOUT TRUSUMMIT (A few of our benefits): Competitive salary - reviewed annually Performance bonus Unlimited Paid time off Medical, Dental, and Vision insurance Flexible working schedule Employer-Matching 401k Retirement Plan Funding for each employee's professional development (Salesforce Certification, PMP, etc.) Reimbursement for health club memberships & internet/phone Certification exam bonus Life and disability insurance Company Laptop Charity & Volunteer Days Team celebrations and presidents club for all employees! TruSummit Solutions is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. All applicants must be authorized to work in the United States.
    $57k-97k yearly est. Auto-Apply 8d ago
  • Risk Services Consultant - NYC/Jersey City/Long Island

    Philadelphia Insurance Companies 4.8company rating

    Travel service consultant job in Jersey City, NJ

    Marketing Statement: Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best. We are looking for a Risk Services Consultant - Jersey City | NYC | Long Island | to join our team. Summary: Provides technical expertise in a specialty area. Consults with underwriters and insureds about significant loss prevention programs within area of expertise. A typical day will include the following: Performs risk analysis studies in order to maintain maximum protection of an organization's assets. Delivers risk management and loss prevention programs in a given product area. Conducts loss control surveys, analysis and recommendations for complex risks in a given product area. Communicates with agents, insureds and underwriters about specific risks as well as any trends in loss prevention issues in a given product area. Maintains up-to-date technical knowledge of safety legislation and regulation as well as current loss experiences for a given product area. Qualifications: Bachelor's degree from four-year college or university. Degree in Safety, Engineering or related field/equivalent desired. Seven to Ten plus years previous related experience. Designations such as CSP (Certified Safety Professional) or ARM (Associate in Risk Management) desired. Working knowledge of Microsoft Office applications. *Territory: New York City + 5 Boroughs; Long Island, NY; Jersey City, NJ. Salary Range: $90,226.00 - $100,840.00 Ultimate salary offered will be based on factors such as applicant experience and geographic location. This position is eligible to participate in the Company's Annual Incentive Performance Plan. EEO Statement: Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law. Benefits: We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online. Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at *****************************************
    $90.2k-100.8k yearly Auto-Apply 60d+ ago
  • Behavior Consultant- Adult Services

    Vista Autism Services

    Travel service consultant job in Hershey, PA

    Vista Autism Services is advancing a constructional, strengths-based application of Applied Behavior Analysis (ABA) for adults-a model rooted in skill-building, autonomy, and long-term quality of life. As a Behavior Consultant (BC), you will serve as the clinical lead for adults supported across home, day services, employment, and community environments. Your work will focus on building meaningful repertoires, creating opportunities, and supporting adults as they move toward the lives they choose. Guided by Vista's compassionate care model, you will design and implement person-centered behavior support plans that are effective, least restrictive, culturally respectful, and grounded in ethical ABA practice. In this role, you will collaborate with adults, families, caregivers, and interdisciplinary Vista staff, providing leadership and clinical guidance that strengthen the culture of support across our programs. Why Work at Vista? A schedule that respects your life: Monday-Friday, first shift hours, no weekends, overnights, or on-call. A model that reflects the future of ABA: Join an organization leading the shift toward constructional, strengths-based, compassionate care for adults-a rare opportunity in this field. A competitive package that stands out: Vista's total compensation rivals other providers, including a strong salary, excellent benefits, generous PTO, retirement plan, and paid professional development. Grow as a clinician: Refine your clinical craft with guidance from experienced BCBAs and consulting BCBA-Ds in a setting that drives clinical creativity and applies behavioral science in all aspects of the job, not just in client support. Grow as a leader: With mentorship from experienced leaders, learn to effectively guide multidisciplinary teams, mentor BCAs and DSPs, and help shape a supportive, values-driven adult services culture. Meaningful impact: Contribute to a mission-driven organization committed to helping adults build lives filled with purpose, connection, and opportunity. Key Responsibilities Conduct functional and skills-based assessments using a constructional ABA framework to identify strengths, preferences, and areas for growth. Develop and oversee person-centered behavior support plans (PCBSPs)that emphasize skill acquisition, autonomy, and least-restrictive strategies across home, day, community, and employment settings. Provide compassionate, respectful coaching to direct support professionals (DSPs), Behavior Consultant Assistants (BCAs), and families to ensure consistent and ethical implementation of support plans. Monitor progress through data collection and analysis, adjusting plans based on outcomes, client input, and interdisciplinary team collaboration. Develop and review crisis intervention plans using least-restrictive practices that prioritize safety and dignity while fading restrictive procedures in alignment with regulations. Model and reinforce a compassionate care culture, promoting communication that upholds dignity, choice, and client rights. Maintain high-quality documentation consistent with regulatory requirements, Vista policy, and ethical standards. Serve as the clinical lead for each assigned case, ensuring coordinated support across all relevant environments and stakeholders. Qualifications Minimum Requirements Bachelor's degree in Applied Behavior Analysis (ABA),psychology, education, social work, or a related human services field. Experience supporting individuals with autism or intellectual/developmental disabilities-adult services experience strongly preferred. Knowledge of ABA principles and a commitment to compassionate, strengths-based practice. Strong communication, collaboration, and coaching skills. Valid PA driver's license, reliable transportation, and ability to travel locally within the service area. Completion of all required background checks, health clearances, and agency training (including crisis intervention). Preferred Qualifications BCBA certification, Pennsylvania Behavior Specialist License, or Master's degree in ABA, psychology, education, social work, or a related field. Experience applying the constructional approach to ABA or demonstrated interest in strengths-based, repertoire-building models. Experience leading interdisciplinary teams or providing clinical oversight in home, day, or community-based adult programs. Experience delivering ABA services under, or familiarity with, Pennsylvania 6100 and 2380 regulations. Schedule & Work Environment Full-time, Monday-Friday, first-shift schedule. No weekends, no overnights, and no on-call rotation. Hybrid work schedules available. Supports occur across home, day services, employment settings, and community locations. Local travel within Vista's service area required; mileage and travel time between work locations are reimbursed. Direct supervision and mentorship by experienced BCBAs. Strong support from Vista's Adult Services leadership team. Compensation & Benefits Competitive salary aligned with education and experience. Total compensation package that rivals other providers, including comprehensive medical, dental, and vision insurance. Generous paid time off and paid holidays. Retirement plan with employer contribution. Paid travel time and mileage reimbursement. Same pay rate for billing and non-billing hours with fulltime hours guaranteed. Paid professional development, CEU opportunities, and support for maintaining certifications/licensure. Path to BCBA certification, including tuition assistance and fieldwork supervision. Access to Vista's employee support resources and internal recognition programs.
    $57k-97k yearly est. Auto-Apply 60d+ ago
  • Service Now Consultant

    Paradigminfotech

    Travel service consultant job in Harrisburg, PA

    Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery. Job DescriptionPosition: Service now consultant Location: Harrisburg, PA Duration: Longterm **This requirement is for 2 similar, but separate positions.** The individual is the expert for technical development and environment execution of the ServiceNow product. The individual requires expert experience and skills in the ServiceNow product and Java Scripting on which the product is implemented. The position is responsible for collaborating with commonwealth personnel across the ETSO bureaus, System Specialists, and vendors. Tasks associated include, but are not limited to: • Function as the ServiceNow subject matter expert. • Configure the commonwealth's ServiceNow modules per requirements and ITIL processes • Deliver support and design required for integration with statewide systems, software, or other products. • Demonstrate expertise in teaching and conveying technical and/or functional courses and concepts. • Develops the test approach, conditions, and scripts used as the basis for detailed test scenarios. • Provide input and develop training and/or documentation materials. • Effectively leads and performs product tests and deployments. • Identify appropriate business examples to illustrate key concepts/features. • Anticipate, identify, track, and resolve issues and risks affecting own work and work of the ITSM team. • Coordinates product design reviews to verify that design meets quality standards and functional/technical requirements. • Provides accurate estimates for design and configuration efforts for software changes and enhancements. • Develop contingency plans as necessary. • Apply specific expertise to ensure the ServiceNow tool meets defined customer objectives. • Anticipate and resolve issues specific to the ServiceNow tool. • Determine time estimates and schedule for own work and resolve issues in a timely manner. • Provide effective on-site product support as needed. • Analyze the functional and technical impact of product planning decisions. • Develop appropriate functional and usability best practices for the product. • Track and document expected volume and type of use of the product. • Participate in product design reviews to verify that design meets quality standards and functional/technical requirements. • Perform impact analyses on production fixes and enhancements. • Provide basic product support and provide accurate and complete answers to detailed product questions in a timely manner. • Accurately set severity of identified defects. • Documents all work for future reference. • Follows quality standards. • Customer service skills. • Able to work in a team environment. • Strong communication skills; both written and spoken • Experience with other IT tools (i.e. MS Office) QualificationsPosition: Service now consultant Location: Harrisburg, PA Duration: Longterm **This requirement is for 2 similar, but separate positions.** The individual is the expert for technical development and environment execution of the ServiceNow product. The individual requires expert experience and skills in the ServiceNow product and Java Scripting on which the product is implemented. The position is responsible for collaborating with commonwealth personnel across the ETSO bureaus, System Specialists, and vendors. Tasks associated include, but are not limited to: • Function as the ServiceNow subject matter expert. • Configure the commonwealth's ServiceNow modules per requirements and ITIL processes • Deliver support and design required for integration with statewide systems, software, or other products. • Demonstrate expertise in teaching and conveying technical and/or functional courses and concepts. • Develops the test approach, conditions, and scripts used as the basis for detailed test scenarios. • Provide input and develop training and/or documentation materials. • Effectively leads and performs product tests and deployments. • Identify appropriate business examples to illustrate key concepts/features. • Anticipate, identify, track, and resolve issues and risks affecting own work and work of the ITSM team. • Coordinates product design reviews to verify that design meets quality standards and functional/technical requirements. • Provides accurate estimates for design and configuration efforts for software changes and enhancements. • Develop contingency plans as necessary. • Apply specific expertise to ensure the ServiceNow tool meets defined customer objectives. • Anticipate and resolve issues specific to the ServiceNow tool. • Determine time estimates and schedule for own work and resolve issues in a timely manner. • Provide effective on-site product support as needed. • Analyze the functional and technical impact of product planning decisions. • Develop appropriate functional and usability best practices for the product. • Track and document expected volume and type of use of the product. • Participate in product design reviews to verify that design meets quality standards and functional/technical requirements. • Perform impact analyses on production fixes and enhancements. • Provide basic product support and provide accurate and complete answers to detailed product questions in a timely manner. • Accurately set severity of identified defects. • Documents all work for future reference. • Follows quality standards. • Customer service skills. • Able to work in a team environment. • Strong communication skills; both written and spoken • Experience with other IT tools (i.e. MS Office)
    $57k-97k yearly est. 60d+ ago
  • Government Travel Consultant

    CI Azumano 3.1company rating

    Travel service consultant job in McGuire Air Force Base, NJ

    CI Azumano is Seneca Holdings' full-service travel management company for businesses, governments, and personal travelers. We offer 24/7 support for travelers while also supporting customers with travel expense management, policy implementation, technology solutions, business intelligence tools, and vendor negotiations. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. CI Azumano is seeking a Government Travel Consultant to support our military customer. This is an on-site position at McGuire AFB. The Government Travel Consultant provides professional travel service assistance to specific federal government agencies, as prescribed in active service contracts. Roles and Responsibilities include, but are not limited to: Secure air, car and hotel accommodations for contracted government agencies. Ensure that all aspects of booked travel (domestic and international) adhere to all government travel regulations, and validate that a high quality of accommodation and transportation is secured. Ensure all queues are maintained throughout the day. Initiate cancellation or reservation change processes to their completion, where applicable, to include expedient client agency notification. Provide updates, as necessary, to client agencies to ensure their full awareness of information and status relating to the pending travel. Conduct routine research of travel industry changes, trends and offerings to ensure they are working with the most up-to-date information when advising client agencies. Maintain a professional customer service attitude and demeanor at all times while providing quality service, timely and accurate completion of travel arrangements and recommending value-added services to the client agency Basic Qualifications: High School Diploma or GED Competencies/Job Knowledge Travel industry experience Proactive approach to systems and processes. Working knowledge of WorldSpan and SABRE GDS Written and verbal communication skills Customer service skills Positive attitude Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.
    $34k-48k yearly est. Auto-Apply 3d ago
  • Service Consultant

    Goodwill of SWPA

    Travel service consultant job in Pittsburgh, PA

    Goodwill of Southwestern Pennsylvania is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes' list of America's “Most Inspiring Companies”. We offer a wide range of career opportunities ranging from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how. Position Summary: The Service Consultant is instrumental to connecting clients to Goodwill programs and services as well as to local community resources. In conjunction with the Welcome Center team, the Service Consultant's responsibilities include, but are not limited to: providing consultation to team members and clients regarding service need determinations and support toward accessing the full menu of needed and available services; welcoming and completing intake assessments with clients to better develop and document goals and goal plans, assisting clients in implementing goal plans through referral to services and monitoring goals and plans for modification and completion; and supporting direct service staff through consultation regarding customer needs and potential service/resource connections. Service Consultants may travel to the agency's various human service locations to foster strong peer relationships, engage with clients in their communities, and maintain an agile presence across our broad service territory. Essential duties include, but are not limited to: Develop and maintain relationships with Goodwill department personnel and the service consultation team as well as maintaining up-to-date knowledge on Goodwill programs and services along with community resources Consult with agency human service team members to assist with service inquiries as well as providing updated knowledge regarding available services/resources and methods to access them. Conduct ongoing electronic, phone, and face to face meetings with team members at their service delivery locations, as per schedule rotation, to support integrated service delivery efforts. Communicate with other interdisciplinary team members regarding participant linkage to services to ensure service connection and best-fit. Assess and identify new and returning clients' strengths, barriers, and needs by collecting in-depth information about a client's situation and functioning through completing an integrated intake Develop and oversee the implementation of a comprehensive service plan to address those needs, including referral to internal services/resources as well as external providers. Conduct initial and follow-up electronic, phone, and face to face meetings with customers at their service delivery locations, as per staff rotation, to ensure quality service delivery. Assist individuals in filling out applications or questionnaires used for enrollment into Goodwill's programs or services. Compile and coordinate records for new and prospective customers, including identifying and resolving inconsistencies in files and other obtained information. Explore and provide information on program eligibility and possible voucher options based on eligibility, referring to the proper resource. External hiring range: $18.25 - $18.98/hour Travel required: Yes, local travel is required. A valid Driver's License is required to be hired for this role. Schedule: Monday - Friday. some evenings and weekends will be required. Schedule can vary depending on department needs. Qualifications: High school diploma or equivalent AND 4+ years of required experience, Associates degree AND 2+ years of required experience, OR Bachelors degree and 0-1 years of required experience Required experience: Experience working with at risk and/or vulnerable populations Preferred experience: Prior experience with administrative customer service responsibilities Experience with providing consultation support to social service professionals Knowledge of social service/non-profit industry REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS: Candidates are expected to provide current valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH) prior to first day of employment.
    $18.3-19 hourly 60d+ ago
  • Service Consultant

    Quality Chevrolet 4.1company rating

    Travel service consultant job in Englewood, NJ

    Description of the role: The Service Consultant at Quality Chevrolet GMC in Englewood, NJ will be responsible for providing exceptional customer service in the automotive service department. Responsibilities: Assist customers with their service needs Coordinate service appointments Communicate service updates to customers Ensure customer satisfaction Requirements: Excellent customer service skills Automotive service experience preferred Strong communication skills Attention to detail Benefits: Competitive compensation Health and dental insurance Paid time off About the Company: Quality Chevrolet GMC is a well-established dealership located in Englewood, NJ, dedicated to providing top-quality automotive services and products to our customers.
    $28k-39k yearly est. Auto-Apply 60d+ ago

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