Post Job

Travel Service Consultant Jobs in Brownsville, FL

- 21 Jobs
All
Travel Service Consultant
Service Consultant
Travel Coordinator
Travel Agent
Travel Specialist
Traveler
  • Travel Specialist

    Hayes Locums 4.6company rating

    Travel Service Consultant Job In Fort Lauderdale, FL

    The Travel Coordinator position is responsible for securing reservations for flights, cars, and hotels for Hayes Locums employees, consultants, and physicians. Travel Coordinators provide exceptional service and product knowledge within an office-based team and have the ability to multi-task. On-site until training is completed. Once training is complete you will earn a hybrid day once per week. Essential Duties and Responsibilities: Partner with Assignment Coordinators and Inside Sales consultants to make professional and accurate business travel arrangements, including air, car, hotel, and ground transportation for travelers. Confirm travel requests via request forms. Complete and send credit card authorizations as needed. Track physicians credentialing process to ensure flights are booked accordingly. Work with the accounting department to ensure all travel costs are accounted for and billed to the appropriate party. Education and/or Work Experience: Bachelor's Degree or experience in lieu of education. Minimum of 2 years of experience in a professional office environment providing customer service in the travel or hospitality industry. 1-3 years of experience in a native Sabre is highly preferred!!!! Excellent verbal and written communication skills. Excellent customer service skills. Demonstrated process orientation. Proven time management skills focusing on urgent and overlapping deadlines. Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. Hayes Facts: We finished 2024 generating around $280 million in gross revenue and project to be at $300M for 2025, with an estimated 7-10% growth each year Debt-free company Just celebrated our 12-year anniversary Won five consecutive globally recognized Training Awards and currently hold the #2 position among Top Training organizations in Florida Recently ranked the 5th largest Locum Tenens Agency Started with 4 employees and we now have over 300 employees, with 50% headcount growth over the last 2 years
    $43k-63k yearly est. 4d ago
  • Risk Services Consultant

    Egis Insurance and Risk Advisors

    Travel Service Consultant Job In Boca Raton, FL

    Egis Insurance & Risk Advisors, an Accretive company, is seeking a Risk Services Consultant to join our program administration and loss control team. Egis Insurance & Risk Advisors is the program administrator of Florida Insurance Alliance (FIA), the fastest growing governmental insurance trust in Florida. FIA is one of the leading providers of insurance to Special Districts and Public Charter Schools in the state and is dedicated to empowering them to thrive through proactive risk management. About the job Under the direction of the Risk Services Manager, the Risk Services Consultant will be responsible for risk control assessment, evaluation, consulting, and technical support for prospective, new and renewal business. In this highly visible role, the Risk Services Consultant works closely with FIA members to help them understand their risk exposures and how to implement mitigation strategies that best serve them and their stakeholders. Leveraging their analytical skills and research abilities, the Risk Services Consultant works to develop an in-depth understanding of the unique and emerging risks faced by both the trust and its membership and communicates findings and associated solutions effectively. The Risk Services Consultant will work closely with the rest of the program administration team (Underwriting and Claims), along with our agency partners, building cross functional relationships while assisting with planning, strategy development, operational efficiency, and the deployment of risk services that support continued member satisfaction. Other locations for a successful candidate may be between South and Central FL. What You'll do Deliver high quality, solution-focused Loss Control reports based on on-site assessments and dynamic engagement with members. This includes detailed observation, analysis, and in-the-moment consultative collaboration. Establish strong relationships with members, actively listening to their needs and concerns to create customized risk improvement plans that align with their goals and operational realities Ensure accuracy and thoroughness in communication as members may rely on your insights to inform their policies and decisions. Embrace a learning mindset, actively seeking out new information, industry trends, and member feedback to continuously refine and enhance our risk management services, driving satisfaction and retention. Analyze and evaluate member's loss experience and exposures to identify candidates that may need additional loss control support. Develop and present informative and engaging in person and virtual safety / loss control training sessions for internal and external customers. Create and maintain technical resources and tools to support member risk management. Maintain awareness of federal, state, and local safety regulations and appropriate industry standards. Efficiently manage multiple priorities, including scheduling appointments, research, report writing, team communication, client communication, problem-solving, and analysis. May perform additional duties as assigned. What You'll Need 1 - 3 years' experience in the Risk management or Insurance industry (Loss Control, Claims, Underwriting) Bachelor's degree or equivalent experience. Professional designations are a plus (ARM, AINS, OHST, ALCM, ASP, CSP, CPCU) Knowledge of OSHA requirements is desirable. Strong understanding of general liability concepts. Experience in the public entity sector a plus. Excellent oral and written communication, presentation, and marketing skills. Strong collaboration skills and commitment to continuous improvement. Excellent critical thinking and problem-solving skills. Able to adapt to changing and competing priorities demonstrating resilience and flexibility. High Degree of self-motivation, discipline, discretion, and ability to work effectively in the absence of fixed guidelines. Must have a valid driver's license and maintain an acceptable driving record. Ability and willingness to travel (up to 50%) Flexibility for occasional overnight stays ( Computer skills with knowledge in Microsoft Office products including Word, Excel, PowerPoint, Teams, and Outlook. Must be able to conduct physical surveys inspections. Must be able to climb, bend, balance at various heights, crawl and lift up to 50lbs. What's in it For You? To help you make the best decision for your personal growth, it's important to us to share a glimpse of what we offer our top asset, our people: Competitive base salary. Generous 30+ Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer Days. Health benefit options with you in mind; 5 affordable medical plan options with rates based on your salary, company paid HSA contribution with eligible HSA plan selection, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options. Company match 401(k) plan - 50% up to 6%! Support of your fitness wellness goals! We offer up to 75% off at over 11,000 gyms and fitness centers. Opportunity to prioritize your mental health with 24/7 access to licensed therapists. Pet benefits & discounts. Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout our company. Grow, with us Accretive is a collection of elite specialty and wholesale agencies supported by experienced industry leaders. Our expertise is broad, and our innovative culture runs deep. We value relationships above all else and consistently deliver best in class customized solutions and service you can trust. Accretive is passionate about fueling our clients' innovation and growth. That makes us the perfect place for creative, dynamic people who want to grow their career while helping businesses, families and people thrive. We are proud to be one of the largest brokers in the country, but we're even prouder of the honest, caring relationships that our employees build with our clients every day. Working with us will give you the opportunity to do work that matters while you learn with us, advance with us, and most importantly, grow with us. Accretive is committed to embracing diversity, equity and inclusion to create a workplace that welcomes and thrives on the unique experiences, perspectives and contributions of all team members. Accretive is bringing the best people and most diverse talent forward to drive growth, innovate and think bigger!
    $39k-67k yearly est. 15d ago
  • Service Consultant

    Hyundai Motor America 4.5company rating

    Travel Service Consultant Job In Miami Gardens, FL

    As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Additional Information Great benefits, 401K options and stock options. Join a fast growing team!!!!! Employment Position: Full Time Salary: $40,000.00 - $120,000.00 Yearly Salary is negotiable. Zip Code: 33169
    $40k-120k yearly 60d+ ago
  • Group Travel Coordinator

    Unique Vacations

    Travel Service Consultant Job In Miami, FL

    DO WHAT YOU LOVE! Unique Vacations, Inc. -- an affiliate of the worldwide representative for Sandals Resorts and Beaches Resorts -- is seeking a forward-thinking Group Travel Coordinator to join its remarkable Miami-based, in-house team. WHO ARE WE? Unique Vacations, Inc. is an affiliate of the worldwide representative of Sandals Resorts and Beaches Resorts. We provide exclusive, marketing, public relations, advertising, promotions, and creative services to showcase the Luxury Included experience, which guests have come to adore for 40 years and counting for Sandals & Beaches Resorts. You can learn more about the brands we represent by visiting *************** and **************** We are ever-dedicated to our customers, vendors, and our most precious commodity -- our TEAM! At Unique Vacations, Inc. we know our company is most powerful when everyone can make their mark. When you do what you love, you will be empowered to create the future that you want! APPLY, CREATE, IMPACT: If you're ready to make an impact on one of the world's most renowned hospitality brands, we invite you to apply for the Group Travel Coordinator via our career portal: ************************* JOB DESCRIPTION: The Group Travel Coordinator is responsible for assisting with incoming calls inquiring about group related bookings and requests with the ability to present package options and close the sale. The incumbent must have the ability to use their product knowledge to anticipate bookings needs, improve client engagement, articulate product knowledge and upsell. It is essential that The Group Travel Coordinator must demonstrate an upbeat and friendly disposition, have excellent customer service skills, build professional relationship with all clients including travel partners with the ability to manage financial contracts and achieve established goals. JOB ROLES AND RESPONSIBILITIES: Provide group quotes to consumers, travel agents, tour operators and incentive houses/3rd parties within set response time frame Must be proficient in Microsoft Excel (Knowledge of basic formulas) Perform all the duties large volumes of incoming groups, individual reservations and special products requests and are assigned additional skills requiring at least intermediate product knowledge Supports travel partner and guest calls regarding groups Assist clients with questions about resort, amenities, group menus, functions space, etc. Follow up on group quotes with 48 hours of proposal being sent to customers Issue group contracts within 24 hours of receiving request for contract Contact clients the next business day to ensure contract was received and is correct 21-day follow-up on any pending quotes or contracts Effectively supports outside sales team with all inquiries and leads Update group database as needed Understand the overall market for each hotel, competitor's strengths and weaknesses, economic trends, etc. Represents company at industry events and tradeshows Provides information and internal assistance to other departments Ensures highest rate of return business through exceptional customer service Stay current with property knowledge and changes and visit all resorts at least once a year. Special projects at request of management Employee may be required to work a weekend show - if certain criteria are met, additional compensation may be given. The Company reserves the right to modify this requirement at any time. Performs other duties as required. COMPETENCE REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications include: Strong verbal, written and listening skills Strong follow-up skills Good listening skills Proficient in Word and Excel applications Ability to successfully qualify inquiries Must be able to work in a team environment Strong computer skills Able and Willing to travel Successful candidates must be able to work in a call-center environment (open cubicles in close proximity to others) Please note: this is not a remote position. EXPERIENCE: Outlined below are the academic qualifications and length and type of experience deemed necessary by Unique Vacations Inc. in order to perform the role of Group Travel Coordinator competently. Education: College degree preferred Experience: Minimum of 3 years of related experience BENEFITS: We offer a full benefits package including: Health Dental Vision LTD Life Insurance Sick days Vacation days 10 Holidays Tuition reimbursement Parental leave 401K package with a company match Additional perk: After 6 months of continuous employment, you may visit one of the Resorts we represent at a minimal cost. Once you visit one of the properties, you will not only experience the best of what the brand has to offer but you will get to see first-hand what makes us so passionate and most of all so “Unique”. ABOUT UNIQUE VACATIONS: Unique Vacations Inc. is an affiliate of the worldwide representative of Sandals and Beaches Resorts - exclusively providing, marketing, public relations, advertising, promotions, and creative services to showcase the Luxury Included experience, which the guests have come to adore for 40 years and counting for Sandals and Beaches Resorts. Designed for couples in love, Sandals Resorts boasts 16 Luxury Included resorts located on the Caribbean's best beaches in Jamaica, Bahamas, Barbados, Antigua, Curacao, St. Lucia and Grenada. The family-friend resorts for everyone, Beaches Resorts offers three magnificent locations in Jamaica and Turks & Caicos. We are headquartered in sunny South Florida - a hop, skip and a jump from the glorious Caribbean islands. Learn more about the brands we represent at *************** and ****************
    $31k-53k yearly est. 7d ago
  • Service Consultant

    Carmax 4.4company rating

    Travel Service Consultant Job In Boynton Beach, FL

    7113 - Boynton Beach - 2000 High Ridge Rd, Boynton Beach, Florida, 33426CarMax, the way your career should be! Under general supervision, deliver exceptional customer service by acting as a liaison between the customer and retail technician (Traditional), or mechanical associate (Flow) on the phone before, during, and after the service/repair processes. Principle Duties and Responsibilities: ♦ Meet and greet all service customers in a friendly manner conveying exceptional customer service skills and empathy throughout the entire customer interaction. ♦ Assist Service/Customer Operators with incoming service calls when needed. ♦ Accurately interview and document customer concerns. ♦ Establish specific call time with each customer to update them on the status of their vehicle and consistently meet those call time commitments, (This may require multiple calls to the same customer each day). ♦ Create repair orders, and route work to technicians or mechanical associates. ♦ Obtain accurate estimates and approvals for Extended Service Policy (ESP) claims. ♦ Consult with customers regarding needed repairs. ♦ Review repair orders for work performed and accuracy of all labor, parts and sublet documentation for billing. . ♦ Close and invoice repair orders. ♦ Clearly explain and communicate all recommendations/repairs/service/maintenance performed to ensure customer understanding. ♦ Collects service payments and manages cash including receiving and counting money. ♦ Balance a busy workload and properly dispatch work to the appropriate technician/mechanical associate. ♦ Ensure all customer concerns are addressed and resolved in a timely manner. Job Specifications: Work requires ability to: ♦ Demonstrate exceptional interpersonal, communication, and customer service skills. ♦ Demonstrate exceptional telephone etiquette and active listening skills. ♦ Provide exceptional customer service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes. ♦ Meet or exceed CarMax guidelines for customer satisfaction. ♦ Read, interpret and transcribe data in order to maintain accurate records. ♦ Intermediate computer skills, including spreadsheet knowledge. ♦ Successfully work with associates in other departments within the store. ♦ Perform multiple duties in a high-energy, fast-paced working environment. ♦ Demonstrate above average communication skills with the ability to speak and listen effectively when dealing with customers/associates, both in person and over the phone. ♦ Stay current in CarMax provided training in all areas of the Service process. Working Conditions: ♦ Combination of both office and outdoor environment; may include working at times in noisy and/or inclement weather conditions. ♦ Requires walking or standing for extended periods of time. ♦ Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days. ♦ Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas. ♦ Adhere to all CarMax policies including, but not limited to: Code of Business Conduct, Attendance, Asset Protection, Integrity, Proper Recording of Time, Environmental Health and Safety, and Standards of Professional Appearance policies About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
    $38k-44k yearly est. 60d+ ago
  • Corporate Travel Coordinator

    Mapei 4.5company rating

    Travel Service Consultant Job In Deerfield Beach, FL

    Join MAPEI Corporation, a global leader in the manufacturing of construction chemicals and building materials, including adhesives, sealants, and specialty products used in flooring, tile, and concrete restoration. We are currently seeking a Travel Coordinator to manage travel arrangements and support employees throughout the planning process. In this role, you will coordinate domestic and international travel, ensure alignment with company travel policies and budgets, and provide a seamless experience from booking to post-trip reporting. Responsibilities Schedules hotel and flight accommodations and procures necessary documentation such as passports, visas, or other clearances. Ensures that travel needs are met within the constraints of the company travel budget. Works with accounting to approve and code all travel related invoices. Prepares tentative plans and suitable alternatives for approval by traveler and management. Uses computerized reservation and ticketing systems to book transportation and hotel reservations and issue itineraries; ensure all reservations are confirmed prior to travel. Prints or requests transportation carrier tickets or ticketless itineraries, using computer system or system link to travel carrier. Tracks and audits travel activities, expenses, and payments. Prepares management reports. Serves as general resource for travelers, and researches problems and resolves issues. Perform assigned tasks in conformance with procedures and instructions established in the Business Management System (BMS) and in compliance with applicable Environmental, Health, and Safety (EHS) regulatory requirements. Other duties as required What's in it for you In this role, you will earn a competitive annual base salary based on your experience and qualifications. FREE MEDICAL INSURANCE for our employees or the option of a highly competitive medical plan with minimal monthly employee contributions and zero deductibles 17 Days of paid, sick and vacation time annually (days are prorated in year one). 401K retirement with up to 6% matching program. Excellent dental, vision programs, flex spending accounts, employer paid life insurance and free tele-med physician services. Various other company employee-centric perks initiatives; tuition reimbursement programs, discounted home/auto insurance programs, supplemental life insurance, and more. Qualifications A minimum of four years of related experience and/or any equivalent combination of related training and experience Requires a high school diploma or its equivalent. The position requires proficiency in Microsoft Office Suite software including Word, Excel, PowerPoint, Outlook and Access, as well as using the Internet. Requires experience with SABRE Red Travel Network software. Experience working with Concur online booking tool Valid driver's license with a good driving record Ability to speak Spanish, French or Italian is a plus. Equal Opportunity Employer - Minority/Female/Disability/Veteran (M/F/D/V) MAPEIP3
    $31k-48k yearly est. 33d ago
  • Journey Traveler-PT

    Genesis Healthcare 4.0company rating

    Travel Service Consultant Job In Boynton Beach, FL

    At Powerback, we're on a mission to improve lives. As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay active and thrive while providing essential therapy for children at home and in school. With over 38 years of trusted service, our reach spans skilled nursing centers, assisted and independent living facilities, outpatient clinics, and home-based care. We're proud to deliver personalized care exactly where and when it's needed most. Join an industry-leading team that restores hope and makes a lasting impact. If you're passionate about making a meaningful difference and want to be part of the future of rehabilitation and wellness, Powerback is the place for you. **Why Powerback?** + **Benefits:** We offer Medical, Dental, and Vision plans to Full-Time and Part-Time team members. + **Support for New Grads & Clinical Fellows:** Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field. + **Continuing Education:** Keep growing with free CEUs through Medbridge. + **H-1B Visa & Relocation Assistance:** We support Visa or Green Card sponsorships, plus our Journey Travel Program lets you work across the U.S. with the security of a full-time role. + **Perks at Powerback:** Enjoy exclusive discounts on Wireless/TV, Home/Auto/Renters and Pet Insurance, Childcare, Eldercare, and more. Earn rewards through our PowerZone Employee Recognition Program, and expand your expertise with our Clinicians in Action professional development program. Responsibilities The Physical Therapist - Journey Traveler must be able to travel nationwide for 13 week assignments. This position provides flexibility to travel the country and work in various settings. On assignment the Physical Therapist assesses the need for, develops, and delivers physical therapy programs to facilitate rehabilitation. The Physical Therapist identifies the need for and makes referral(s) to other disciplines to address the comprehensive needs of patients. They implement individualized therapy programs designed to restore, reinforce, and enhance performance. In addition, the Physical Therapist instructs, educates and trains patients and caregivers in those skills and functions essential for promoting independence and productivity, in order to diminish or correct pathology. They direct activities to promote and maintain health. As necessary or applicable, supervision of Physical Therapy Assistants, temporary licensees, students and support personnel in accordance with state licensure requirements and professional standards. Responsible for the effective and efficient delivery of rehab services; adherence to an established plan of care, department and patient(s)' schedule, and timely documentation of services. Attends and contributes to patient care, staffing conferences and other related meetings. Makes referrals to other disciplines and agencies in order to address the comprehensive needs of the patient. Consults with other members of the rehabilitation team to select the most appropriate therapeutic regimen consistent with the needs and capabilities of each patient. Adapts program and/or plan of care according to the needs of individual patients. Promotes a safe environment and enforces the elimination of fire and safety hazards. Orders supplies and equipment as necessary. Cleans, maintains, identifies, and reports the need for repair of equipment as necessary. Puts patient service first: ensures that patients and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals' needs and rights. Screens, examines and evaluates patients, including history, systems review, and application of appropriate tests and measures, synthesis information and interprets examination findings in order to establish a diagnosis, identify impairments, determine the predicted level of improvement and the time required to achieve it, identify precautions/contraindications and design and plan of care. Develops appropriate treatment goals and methods in collaboration with the patient and caregivers, implements the physical therapy treatment plan, and completes all related documentation and record keeping regarding these services. Services include but are not limited to application of therapeutic techniques in areas such as: Therapeutic exercise including aerobic capacity conditioning, balance coordination, agility training, body mechanics and postural stabilization, flexibility exercises, gait and locomotion training, neuromotor development training, relaxation, strength, power, and endurance training Functional training Manual therapy Airway clearance techniques Integumentary repair and protection Use of electrotherapeutic, physical agent and mechanical modalities Designs, fabricates, fits and/or applies adaptive devices, and trains patients in the use of adaptive devices including orthotics and prosthetics. Selects appropriate activities suited to the individual's physical and mental capacity, intelligence level and interest. Instructs patients in the skills and techniques required for participation in mobility activities and evaluates patient progress, attitudes, and behavior as related to rehabilitative potential. Performs routine reexamination as needed/required to modify/progress plan of treatment. Performs other related duties as required. Qualifications * They must have a valid Physical Therapy license in the state(s) of practice, or proof of license and eligibility. * They must have a Master's degree in Physical Therapy; or * They must have a Master's degree in a Physical Therapy related field in addition to a Bachelor's degree in Physical * Therapy; or * They must have a Bachelor's degree in Physical Therapy plus 5 years of progressively responsible PT experience. * They must be available to travel to and temporarily reside in locations outside of the therapists primary home. * The qualifying Physical Therapy degree earned outside of the U.S. must be evaluated to be the U.S. equivalent to a degree in Physical Therapy. Posted Salary Range USD $60.00 - USD $70.00 /Hr. Genesis HealthCare, Inc. and all affiliated entities (collectively "Genesis") has a strong commitment to diversity that is fully supported and practiced by our officers and leadership team. Genesis provides equal employment opportunities to all employees and applicants for employment without regard to actual or perceived race, color, religion, gender, gender expression, gender identity, sex, sexual orientation, HIV status, national origin, age, disability, marital status, pregnancy, ancestry, citizenship, genetic information, amnesty, military status or status as protected veterans, or any other legally protected characteristic. Genesis is an Affirmative Action and Equal Opportunity Employer and our goal is to foster an inclusive and accessible workplace free from discrimination and harassment where everyone has equal opportunities to succeed.
    $32k-50k yearly est. 58d ago
  • Shipboard Crew Travel Agent

    Crystal Cruises 4.5company rating

    Travel Service Consultant Job In Aventura, FL

    The Shipboard Crew Travel Agent is tasked with coordinating and managing comprehensive travel arrangements for cruise ship crew members. This role involves booking flights, accommodations, and ground transportation, ensuring alignment with crew schedules and company policies. The agent will liaise closely with the crew, Shipboard HR, and onboard hotel operations to deliver seamless travel logistics while maintaining high service standards and cost efficiency. Responsibilities and Accountabilities Travel Coordination In coordination with Scheduling Managers and Shipboard Crew Accountants, arrange and book all travel needs for crew members, including flights, accommodations, and transportation, adhering to company policies and international visa requirements. Align travel schedules with embarkation and disembarkation timelines, ensuring smooth transitions. Manage last-minute travel changes or emergencies, including cancellations, delays, and rebookings. Communication & Support Serve as the primary contact for crew members and crew accountants for travel-related matters. Assist with travel inquiries, visa applications, and documentation for assignments. Provide 24/7 support for travel emergencies to ensure assistance is always available. Vendor Relations & Negotiation Collaborate with the company's air department to build strong relationships with airlines, hotels, and transportation providers. Negotiate contracts to secure favorable rates and quality services. Monitor vendor performance and address discrepancies or service issues. Budget Management & Reporting Oversee travel budgets to ensure cost-effectiveness while upholding service standards. Track and analyze travel expenses, providing regular reports to management. Identify trends and recommend strategies for cost optimization. ARC Reconciliation and Reporting Perform invoice reconciliation by accurately verifying and matching all tickets issued through GDS and third-party consolidators with Airlines Reporting Corporation (ARC) reports. Promptly identify and resolve discrepancies, ensuring timely and efficient processing of reconciled invoices by the accounting department. Manage Debit and Credit Memoranda to address billing adjustments and maintain accurate financial records. Compliance & Documentation Ensure all travel arrangements adhere to international travel regulations, maritime laws, and company policies. Maintain accurate records of tickets, itineraries, and invoices. Assist in preparing necessary documentation, including visas and permits. Process Improvement Identify and implement opportunities to enhance travel processes, efficiency, and crew satisfaction. Stay informed about industry trends, airline policies, and emerging travel technologies. Collaborate with HR and marine operations teams to streamline travel workflows. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Functions, duties, responsibilities, and activities may change at any time with or without notice. Requirements Education: High school diploma or equivalent; a degree in Travel Management, Business Administration, or related fields preferred. Experience: Minimum of five (5) years of experience in travel planning, focusing on cruise vessel shipboard crew or corporate travel. Skills/Qualifications: Expert level proficiency in travel booking systems (e.g., GDS Amadeus, Sabre). Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint programs. Excellent communication and customer service skills, with the ability to engage effectively with multicultural teams and clients (crew). Strong organizational skills with the ability to manage multiple travel tasks concurrently. Capacity to handle pressure and respond to emergencies or last-minute adjustments. Flexibility to work evenings and weekends, accommodating global time zones. Crisis communication experience and ability to operate calmly in high pressure and/or short-deadline situations. Must be highly detailed-oriented with strong organizational and follow-up skills. Team player with a positive attitude who works well cross-functionally. Resourceful, creative self-starter who takes initiative to learn processes and get things done with little supervision. Ability to multi-task and thrive in a fast-paced environment Expected Hours of Work The position is full-time and frequently requires working additional time outside of normal business hours.
    $27k-32k yearly est. 60d+ ago
  • Field Travel Agent I - Delray Beach, FL

    Auto Club Group 4.2company rating

    Travel Service Consultant Job In Delray Beach, FL

    Looking to take your sales career to the next level? Join America's most trusted brand with over 100 years of service as an Insurance Sales Agent-no insurance background required. If you have strong-proven sales skills and the drive to succeed, we'll provide the training and support you need to launch a rewarding career. What we offer: Competitive base pay + uncapped commission + performance bonuses Average annual earnings $57,000-$87,000+ Unlimited commission potential Elevated commission payout (first 15 months) Supplemental Pay paid monthly Additional $200/week for months 0-2 Additional $150/week for months 3-4 Additional $100/week for months 5-6 New Hire On-Pace Bonus Non-exempt (overtime eligible) Competitive benefits packages Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Company sponsored Bachelors/Masters/Ph.D. Degree Program AAA Membership Discounts, perks, and rewards and much more Trusted Insurance Brand Walk-in traffic in local AAA branches from Travel/Car Care/Life Lead generation of 13+ million members Annual Sales Incentive Trip What You'll Do as an Insurance Sales Agent Responsible for the sale and service of ACG branded and brokered insurance products, memberships, and financial products within an ACG branch. Uses sales techniques and product knowledge to identify customer-specific needs to generate new sales, retain existing insureds, and grow ACG's overall insurance book of business. Effectively overcomes objections to close the sale and/or retain the insured. Works to meet or exceed targets as defined in the sales incentive plan and goals assigned by leadership. Conducts insurance review for clients to identify a range of suitable products. Uses provided tools and applicable underwriting guidelines to assess risk, recommend appropriate products and related coverage, quote, bind and issue policies. Participates in local branch events, to solicit new business, create and expand business networks. Build rapport critical to establishing customer satisfaction, loyalty, and affinity to the AAA brand. Responds to customer inquiries and requests relating to insurance, membership, and financial products. Refer Members to other applicable lines of business (i.e., Travel & Financial Services) as deemed appropriate. WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: Active State Property & Casualty Insurance Sales license Active State Life Insurance Sales license, or obtain within 90 days of hire Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products. Obtain Health and Accident licenses and appointments where applicable as deemed necessary and within a time frame established by the Business Unit. Education High School diploma or equivalent Work experience 1+ year(s) of customer-facing experience in a fast-paced computer automated business environment (i.e., financial/banking) Successful candidates will possess: Strong sales skills with a knowledge of effectively developing, tracking, following up on and closing leads. Possess consultative selling techniques utilizing thorough product knowledge. Strong prospecting skills Excellent verbal and written communication skills combined with strong customer focus Ambition, motivation, and drive Knowledge of desktop systems including, but not limited to, CRM and Microsoft Office software applications. Excellent listening skills and ability to understand customer needs. Work Environment Works in a temperature-controlled branch location. Ability to work irregular hours with possible weekend work. May travel to local branch events. #LI-SK1 Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
    $25k-31k yearly est. 5d ago
  • Field Travel Agent I - Delray Beach, FL

    AAA Southern New England 4.3company rating

    Travel Service Consultant Job In Delray Beach, FL

    Looking to take your sales career to the next level? Join America's most trusted brand with over 100 years of service as an Insurance Sales Agent-no insurance background required. If you have strong-proven sales skills and the drive to succeed, we'll provide the training and support you need to launch a rewarding career. What we offer: Competitive base pay + uncapped commission + performance bonuses * Average annual earnings $57,000-$87,000+ * Unlimited commission potential * Elevated commission payout (first 15 months) * Supplemental Pay paid monthly * Additional $200/week for months 0-2 * Additional $150/week for months 3-4 * Additional $100/week for months 5-6 * New Hire On-Pace Bonus * Non-exempt (overtime eligible) Competitive benefits packages * Medical, dental and vision benefits * 401k Match * Paid parental leave and adoption assistance * Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays * Paid volunteer day annually * Company sponsored Bachelors/Masters/Ph.D. Degree Program * AAA Membership * Discounts, perks, and rewards and much more Trusted Insurance Brand * Walk-in traffic in local AAA branches from Travel/Car Care/Life * Lead generation of 13+ million members * Annual Sales Incentive Trip What You'll Do as an Insurance Sales Agent * Responsible for the sale and service of ACG branded and brokered insurance products, memberships, and financial products within an ACG branch. * Uses sales techniques and product knowledge to identify customer-specific needs to generate new sales, retain existing insureds, and grow ACG's overall insurance book of business. * Effectively overcomes objections to close the sale and/or retain the insured. * Works to meet or exceed targets as defined in the sales incentive plan and goals assigned by leadership. * Conducts insurance review for clients to identify a range of suitable products. Uses provided tools and applicable underwriting guidelines to assess risk, recommend appropriate products and related coverage, quote, bind and issue policies. * Participates in local branch events, to solicit new business, create and expand business networks. * Build rapport critical to establishing customer satisfaction, loyalty, and affinity to the AAA brand. * Responds to customer inquiries and requests relating to insurance, membership, and financial products. * Refer Members to other applicable lines of business (i.e., Travel & Financial Services) as deemed appropriate. WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: * Active State Property & Casualty Insurance Sales license * Active State Life Insurance Sales license, or obtain within 90 days of hire * Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products. * Obtain Health and Accident licenses and appointments where applicable as deemed necessary and within a time frame established by the Business Unit. Education * High School diploma or equivalent Work experience * 1+ year(s) of customer-facing experience in a fast-paced computer automated business environment (i.e., financial/banking) Successful candidates will possess: * Strong sales skills with a knowledge of effectively developing, tracking, following up on and closing leads. * Possess consultative selling techniques utilizing thorough product knowledge. * Strong prospecting skills * Excellent verbal and written communication skills combined with strong customer focus * Ambition, motivation, and drive * Knowledge of desktop systems including, but not limited to, CRM and Microsoft Office software applications. * Excellent listening skills and ability to understand customer needs. Work Environment Works in a temperature-controlled branch location. Ability to work irregular hours with possible weekend work. May travel to local branch events. #LI-SK1 Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
    $25k-33k yearly est. 7d ago
  • JM Lexus - Service Consultant

    Jmfamily 4.8company rating

    Travel Service Consultant Job In Margate, FL

    JM Lexus is currently seeking top talent as a Service Consultant. This full-time position places you right in the heart of our Service Drive! Our goal is to serve our guest efficiently and delight them in their Service needs. Responsibilities: Accountable for greeting customers, writing service orders, and delighting our guests in their Service experience Preparing repair orders (RO) by describing symptoms, problems, and causes discovered, as well as prescribing repairs and services required and obtaining approval signatures Maintaining dealership-prescribed standards for Hours per Customer Repair Order written and Customer Service Index Following up on the progress of each repair order during the day Contacting our customers via the preferred method regarding any changes in the estimated time or approximate estimated cost Presenting and recommending additional services to our customers Administering warranty policies and properly initiating warranty claims Providing management with daily work productivity Responsible for driving our JM Family Core Values (Consideration, Cooperation, Communication, Innovation and Accountability) Qualifications: High school diploma required Minimum three years' experience as a Service Writer in a dealership setting, required Hi-Line experience preferred Must have good communication skills (verbal and written) A natural Collaborator with a willingness to serve our guests and provide the best Lexus experience Ability to show Innovation via observation and creation/suggestions for process improvements Takes personal Accountability for personal and team goals and objectives Possess user proficiency with Microsoft Office Suite of products including MS Word and Excel Must embody strong social skills and be able to work in a team environment Ability to multitask and delegate work production in a fast-paced environment Must be organized! Ability to maintain a professional appearance Ability to work a flexible schedule to include nights and some weekends At JM Lexus, we prioritize your well-being as much as your comfort and security. You will enjoy a comprehensive benefits package that includes base pay plus bonus, as well as company perks and amenities including: Air conditioned shop 401K savings plan with company contribution, pension plan, and profit sharing Generous paid vacation Health, vision, dental insurance Annual bonus Lifestyle Spending Account Paid certification training and continuing education courses Lexus and Toyota certified body shop Employee lease programs Credit Union Onsite wellness center, gym, and physical therapy #LI-ME1 #LI-Onsite This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary. JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law. DISABILITY ACCOMMODATIONS If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family's Talent Acquisition department at ****************************** for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.
    $45k-77k yearly est. 16h ago
  • Service Consultant - Lincoln North Miami

    Warren Henry Auto Group 3.9company rating

    Travel Service Consultant Job In North Miami, FL

    This position functions as the face of the service department greeting customers as they arrive to the service drive providing excellent customer service and determining what the service needs of the vehicles are. Responsibilities Maintain Customer relations with all existing and future clients. Attempt to resolve any customer concerns or seek the appropriate management contact to assist. Plan and coordinate known appointments that will be arriving the next day. Set appointments using the Xtime center and maintain the service reservations. Answering service calls and following up in a timely manner. Review all monthly specials, learn current service menus and review sublet vendor services. Maintain department and customers service files and review for accuracy before sending to final scanning. Determine and discuss alternate transportation needs with customers. Greet customers, obtain and verify customer information and vehicle data, retrieve service history and follow the service consultant process manual. Process after hours drop off vehicles and towed in vehicles. Prepare all pickup and delivery clients and have ready for the drivers. Refer to pickup and delivery process manual. Promote the sales of labor, parts, sublet services and accessories to meet the customer's needs. Provide customer with accurate estimates and completion times. Obtain customers signature on all repair orders, document agreements, and credit card payment slips. Check on progress of each repair order throughout the day and keep customer informed of any status changes. Record any agreed upon changes on the repair order. Review all repair orders and verify that parts are billed out on appropriate lines and that all customer and warranty items have been billed and coded. Verify that all quality control standards have been met and vehicle has been washed before contacting customer. Follow up with all aging repair orders and provide daily explanation to Service Manager for any repair order open longer than 4 days. Maintain a customer satisfaction inquiry score above national average. Capture valid customer emails and maintain a CSI email capture rate higher than the national standard. Maintain a follow up system for special ordered parts or vehicles that will need additional future repairs. Maintain a clean orderly office that is acceptable in accordance with dealership's standards. Maintain all common customer areas and assure that all amenities are stocked and in proper working order. Report any major janitorial issues that cannot be quickly cleaned up or require special service. Perform cashier functions during the vehicle pick up process. Establish method of payment and collect cash, money order, check, Visa, Master card, or American Express. Account for all financial transactions daily and place the completed deposit envelope into the safe. Perform a cash drawer count at the end of your shift and report any overages or shortages to Service manager. Maintain all applicable certifications and keep continuing education up to date with TOE and dealer standards. Maintain Compli and complete assigned modules in a timely manner. Maintain a well groomed appearance and uniform while performing job duties or away at training. Conduct yourself in a suitable fashion when in uniform and off of the dealership premises. Your conduct will reflect the dealership directly and you must display a positive image for Warren Henry. Maintain pleasant working relationship with all dealership employees. Qualifications Customer Oriented - Ability to take care of the customers' needs while following company procedures. Time Management - Ability to utilize the available time to organize and complete work within given deadlines. Analytical Skills - Ability to use thinking and reasoning to solve a problem. Goal Oriented - Ability to focus on a goal and obtain a pre-determined result. Judgment - The ability to formulate a sound decision using the available information. Problem Solving - Ability to find a solution for or to deal proactively with work-related problems. Detail Oriented - Ability to pay attention to the minute details of a project or task. MINIMUM QUALIFICATIONS: High school diploma or general education degree (GED) or 1 year of related experience and/or training. Ability to read, write, reasonable spelling skills for writing repair orders and communicating professionally with email. Ability to effectively present information and respond to questions from management, employees and customers. Ability to calculate figures and amounts such as discounts, taxes, and percentages. Ability to apply common sense understanding to carry out instructions, tasks, or handle any customer situation. Ability to apply creative problem solving for any customer issue or concern and decide if further escalation is necessary. Valid Driver's License OTHER QUALIFICATIONS: Ability to operate the following equipment: Ability to operate a computer Ability to type Ability to use a calculator Ability to keep organized files and documents Not ready to apply? Connect with us for general consideration.
    $22k-26k yearly est. 14h ago
  • Service Consultant

    The Watches of Switzerland Group 4.2company rating

    Travel Service Consultant Job In Boca Raton, FL

    Job Objective The Service Consultant ensures excellent client service to all internal and external clients by coordinating, prioritizing, communicating, and following up on all Service Orders. They will be responsible for the quality of each aftercare experience, ensuring the department standards are in line with company strategy. This role supports the organization, workflow, special order/spare parts management long-term operational efficiency, and generation of revenue throughout the Aftercare department. Responsibilities Identifying, sharing best practices throughout the business, and demonstrating excellent teamwork across the showroom and support services. Provide an exceptional client service experience by exceeding client expectations. Obtain a firm understanding all watch functions and ability to teach others when necessary. Measuring wrist sizes, changing straps and sizing bracelets. Utilize up-selling and cross-selling techniques for aftercare and special-order services to generate revenue. Constant and clear communication regarding status updates with clients, management and sales associates on an as needed basis. Client outreach/follow up to ensure satisfaction of services and to promote further business. Maintain organization of Aftercare area and toolkits as well as spare parts catalogue. Monthly audit of repair tools. Weekly audit of repairs via Perpetual Inventory and bi-weekly follow-up with repairs at vendors/clients. Duties such as but not limited to wrapping timepieces for protection, warranty activation, preparing timepieces post-transaction, preparing and shipping repairs. Ensure a cohesive working relationship between Aftercare and other departments/boutiques Ensure a strong and collaborative relationship with the Service Centers. Respond to client queries by telephone or email within the agreed upon timeframe. Oversee the client repairs process from beginning to end. Handle and resolve client complaints with a sense of urgency. Maintain all documentation, objectives, initiatives, PCI compliance and audit policy within the Aftercare department. Assist the manager with general fulfilment duties. Represent company and brand values. Attend departmental meetings, represent the brand at interna external meetings and or trainings. Recommend changes to systems and procedures to improve the efficiency of the showroom operations. Continually review operational practices to ensure best practice is delivered at all times. Implement the Equal Opportunities policy into your daily activities whenever possible. Be responsible for your own health & safety and that of your colleagues, in accordance with the Health & Safety and relevant directives. Work in accordance with IT policies and to ensure all new systems and data are secure. Other projects or tasks as assigned. Knowledge and Skills Preferred Experience * Experience with luxury watches. * Technical knowledge of timepieces and ability to change or size straps/bracelets * Knowledge of legal requirements surrounding their role particularly in the areas of Retail law, Health & Safety, & Security. Required Skills * Ability to manage and deliver operating costs, identifying suitable efficiency improvements. * Excellent project, planning, change and time management capabilities. * Exceptional communication and interpersonal skills. * IT literate. * Highly numerate with ability to understand and analyze performance and make effective decisions to ensure KIPs are delivered. * Results focused, understanding what is important to the business and to the client. * Flexible/Adaptable to change. Physical Requirements Required to stand up for long periods of time Ability to travel when required Working Conditions and Environment Schedule flexibility and availability required to accommodate showroom hours, including evenings and weekends Documents * Service Consultant (2).pdf (126.32 KB) * Apply Now
    $25k-32k yearly est. 20d ago
  • JM Lexus - Service Consultant

    JM Auto 4.0company rating

    Travel Service Consultant Job In Margate, FL

    JM Lexus is currently seeking top talent as a Service Consultant. This full-time position places you right in the heart of our Service Drive! Our goal is to serve our guest efficiently and delight them in their Service needs. Responsibilities: Accountable for greeting customers, writing service orders, and delighting our guests in their Service experience Preparing repair orders (RO) by describing symptoms, problems, and causes discovered, as well as prescribing repairs and services required and obtaining approval signatures Maintaining dealership-prescribed standards for Hours per Customer Repair Order written and Customer Service Index Following up on the progress of each repair order during the day Contacting our customers via the preferred method regarding any changes in the estimated time or approximate estimated cost Presenting and recommending additional services to our customers Administering warranty policies and properly initiating warranty claims Providing management with daily work productivity Responsible for driving our JM Family Core Values (Consideration, Cooperation, Communication, Innovation and Accountability) Qualifications: High school diploma required Minimum three years' experience as a Service Writer in a dealership setting, required Hi-Line experience preferred Must have good communication skills (verbal and written) A natural Collaborator with a willingness to serve our guests and provide the best Lexus experience Ability to show Innovation via observation and creation/suggestions for process improvements Takes personal Accountability for personal and team goals and objectives Possess user proficiency with Microsoft Office Suite of products including MS Word and Excel Must embody strong social skills and be able to work in a team environment Ability to multitask and delegate work production in a fast-paced environment Must be organized! Ability to maintain a professional appearance Ability to work a flexible schedule to include nights and some weekends At JM Lexus, we prioritize your well-being as much as your comfort and security. You will enjoy a comprehensive benefits package that includes base pay plus bonus, as well as company perks and amenities including: Air conditioned shop 401K savings plan with company contribution, pension plan, and profit sharing Generous paid vacation Health, vision, dental insurance Annual bonus Lifestyle Spending Account Paid certification training and continuing education courses Lexus and Toyota certified body shop Employee lease programs Credit Union Onsite wellness center, gym, and physical therapy #LI-ME1 #LI-Onsite This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary. JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law. DISABILITY ACCOMMODATIONS If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family's Talent Acquisition department at ****************************** for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.
    $22k-25k yearly est. 54d ago
  • Service Consultant

    Hyundai Motor America 4.5company rating

    Travel Service Consultant Job In Southwest Ranches, FL

    As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience Less than 1 year Employment Position: Full Time Salary: $50,000.00 - $100,000.00 Yearly Salary is not negotiable. Zip Code: 33331
    $50k-100k yearly 59d ago
  • Corporate Travel Coordinator

    Mapei 4.5company rating

    Travel Service Consultant Job In Deerfield Beach, FL

    Join MAPEI Corporation, a global leader in the manufacturing of construction chemicals and building materials, including adhesives, sealants, and specialty products used in flooring, tile, and concrete restoration. We are currently seeking a Travel Coordinator to manage travel arrangements and support employees throughout the planning process. In this role, you will coordinate domestic and international travel, ensure alignment with company travel policies and budgets, and provide a seamless experience from booking to post-trip reporting. Responsibilities Schedules hotel and flight accommodations and procures necessary documentation such as passports, visas, or other clearances. Ensures that travel needs are met within the constraints of the company travel budget. Works with accounting to approve and code all travel related invoices. Prepares tentative plans and suitable alternatives for approval by traveler and management. Uses computerized reservation and ticketing systems to book transportation and hotel reservations and issue itineraries; ensure all reservations are confirmed prior to travel. Prints or requests transportation carrier tickets or ticketless itineraries, using computer system or system link to travel carrier. Tracks and audits travel activities, expenses, and payments. Prepares management reports. Serves as general resource for travelers, and researches problems and resolves issues. Perform assigned tasks in conformance with procedures and instructions established in the Business Management System (BMS) and in compliance with applicable Environmental, Health, and Safety (EHS) regulatory requirements. Other duties as required What's in it for you In this role, you will earn a competitive annual base salary based on your experience and qualifications. FREE MEDICAL INSURANCE for our employees or the option of a highly competitive medical plan with minimal monthly employee contributions and zero deductibles 17 Days of paid, sick and vacation time annually (days are prorated in year one). 401K retirement with up to 6% matching program. Excellent dental, vision programs, flex spending accounts, employer paid life insurance and free tele-med physician services. Various other company employee-centric perks initiatives; tuition reimbursement programs, discounted home/auto insurance programs, supplemental life insurance, and more. Qualifications A minimum of four years of related experience and/or any equivalent combination of related training and experience Requires a high school diploma or its equivalent. The position requires proficiency in Microsoft Office Suite software including Word, Excel, PowerPoint, Outlook and Access, as well as using the Internet. Requires experience with SABRE Red Travel Network software. Experience working with Concur online booking tool Valid driver's license with a good driving record Ability to speak Spanish, French or Italian is a plus. Equal Opportunity Employer - Minority/Female/Disability/Veteran (M/F/D/V) MAPEIP3
    $31k-48k yearly est. 29d ago
  • Service Consultant - INFINITI

    Warren Henry Automotive 3.9company rating

    Travel Service Consultant Job In North Miami, FL

    This position functions as the face of the service department greeting customers as they arrive to the service drive providing excellent customer service and determining what the service needs of the vehicles are. Responsibilities * Maintain Customer relations with all existing and future clients. * Attempt to resolve any customer concerns or seek the appropriate management contact to assist. * Plan and coordinate known appointments that will be arriving the next day. * Set appointments using the Xtime center and maintain the service reservations. * Answering service calls and following up in a timely manner. * Review all monthly specials, learn current service menus and review sublet vendor services. * Maintain department and customers service files and review for accuracy before sending to final scanning. * Determine and discuss alternate transportation needs with customers. * Greet customers, obtain and verify customer information and vehicle data, retrieve service history and follow the service consultant process manual. * Process after hours drop off vehicles and towed in vehicles. * Prepare all pickup and delivery clients and have ready for the drivers. Refer to pickup and delivery process manual. * Promote the sales of labor, parts, sublet services and accessories to meet the customer's needs. * Provide customer with accurate estimates and completion times. * Obtain customers signature on all repair orders, document agreements, and credit card payment slips. * Check on progress of each repair order throughout the day and keep customer informed of any status changes. Record any agreed upon changes on the repair order. * Review all repair orders and verify that parts are billed out on appropriate lines and that all customer and warranty items have been billed and coded. * Verify that all quality control standards have been met and vehicle has been washed before contacting customer. * Follow up with all aging repair orders and provide daily explanation to Service Manager for any repair order open longer than 4 days. * Maintain a customer satisfaction inquiry score above national average. * Capture valid customer emails and maintain a CSI email capture rate higher than the national standard. * Maintain a follow up system for special ordered parts or vehicles that will need additional future repairs. * Maintain a clean orderly office that is acceptable in accordance with dealership's standards. * Maintain all common customer areas and assure that all amenities are stocked and in proper working order. Report any major janitorial issues that cannot be quickly cleaned up or require special service. * Perform cashier functions during the vehicle pick up process. * Establish method of payment and collect cash, money order, check, Visa, Master card, or American Express. * Account for all financial transactions daily and place the completed deposit envelope into the safe. * Perform a cash drawer count at the end of your shift and report any overages or shortages to Service manager. * Maintain all applicable certifications and keep continuing education up to date with TOE and dealer standards. * Maintain Compli and complete assigned modules in a timely manner. * Maintain a well groomed appearance and uniform while performing job duties or away at training. * Conduct yourself in a suitable fashion when in uniform and off of the dealership premises. Your conduct will reflect the dealership directly and you must display a positive image for Warren Henry. * Maintain pleasant working relationship with all dealership employees. Qualifications * Customer Oriented - Ability to take care of the customers' needs while following company procedures. * Time Management - Ability to utilize the available time to organize and complete work within given deadlines. * Analytical Skills - Ability to use thinking and reasoning to solve a problem. * Goal Oriented - Ability to focus on a goal and obtain a pre-determined result. * Judgment - The ability to formulate a sound decision using the available information. * Problem Solving - Ability to find a solution for or to deal proactively with work-related problems. * Detail Oriented - Ability to pay attention to the minute details of a project or task. MINIMUM QUALIFICATIONS: * High school diploma or general education degree (GED) or 1 year of related experience and/or training. * Ability to read, write, reasonable spelling skills for writing repair orders and communicating professionally with email. * Ability to effectively present information and respond to questions from management, employees and customers. * Ability to calculate figures and amounts such as discounts, taxes, and percentages. * Ability to apply common sense understanding to carry out instructions, tasks, or handle any customer situation. * Ability to apply creative problem solving for any customer issue or concern and decide if further escalation is necessary. * Valid Driver's License OTHER QUALIFICATIONS: Ability to operate the following equipment: * Ability to operate a computer * Ability to type * Ability to use a calculator * Ability to keep organized files and documents
    $22k-26k yearly est. 60d+ ago
  • Service Consultant - Jaguar Land Rover West Broward

    Warren Henry Auto Group 3.9company rating

    Travel Service Consultant Job In Davie, FL

    Our brand new Jaguar Land Rover West Broward store is open! With another JLR store in the Warren Henry family, we can provide more options and better service to our customers. This position functions as the face of the service department greeting customers as they arrive to the service drive providing excellent customer service and determining what the service needs of the vehicles are. Benefits: Medical, dental, vision insurances Company-paid life, AD&D and disability insurances 401(k) retirement plan with employer contributions Paid time off Awesome culture Responsibilities Maintain Customer relations with all existing and future clients. Attempt to resolve any customer concerns or seek the appropriate management contact to assist. Plan and coordinate known appointments that will be arriving the next day. Set appointments using the Xtime center and maintain the service reservations. Answering service calls and following up in a timely manner. Review all monthly specials, learn current service menus and review sublet vendor services. Maintain department and customers service files and review for accuracy before sending to final scanning. Determine and discuss alternate transportation needs with customers. Greet customers, obtain and verify customer information and vehicle data, retrieve service history and follow the service consultant process manual. Process after hours drop off vehicles and towed in vehicles. Prepare all pickup and delivery clients and have ready for the drivers. Refer to pickup and delivery process manual. Promote the sales of labor, parts, sublet services and accessories to meet the customer's needs. Provide customer with accurate estimates and completion times. Obtain customers signature on all repair orders, document agreements, and credit card payment slips. Check on progress of each repair order throughout the day and keep customer informed of any status changes. Record any agreed upon changes on the repair order. Review all repair orders and verify that parts are billed out on appropriate lines and that all customer and warranty items have been billed and coded. Verify that all quality control standards have been met and vehicle has been washed before contacting customer. Follow up with all aging repair orders and provide daily explanation to Service Manager for any repair order open longer than 4 days. Maintain a customer satisfaction inquiry score above national average. Capture valid customer emails and maintain a CSI email capture rate higher than the national standard. Maintain a follow up system for special ordered parts or vehicles that will need additional future repairs. Maintain a clean orderly office that is acceptable in accordance with dealership's standards. Maintain all common customer areas and assure that all amenities are stocked and in proper working order. Report any major janitorial issues that cannot be quickly cleaned up or require special service. Establish method of payment and collect Visa, Master card, or American Express. Maintain all applicable certifications and keep continuing education up to date with TOE and dealer standards. Maintain Compli and complete assigned modules in a timely manner. Maintain a well-groomed appearance and uniform while performing job duties or away at training. Conduct yourself in a suitable fashion when in uniform and off of the dealership premises. Your conduct will reflect the dealership directly and you must display a positive image for Warren Henry. Maintain pleasant working relationship with all dealership employees. Qualifications High school diploma or general education degree (GED). Three years' experience writing service with a highline dealership. Ability to read, write, reasonable spelling skills for writing repair orders and communicating professionally with email. Ability to effectively present information and respond to questions from management, employees and customers. Ability to calculate figures and amounts such as discounts, taxes, and percentages. Ability to apply common sense understanding to carry out instructions, tasks, or handle any customer situation. Ability to apply creative problem solving for any customer issue or concern and decide if further escalation is necessary. Valid Driver's License Not ready to apply? Connect with us for general consideration.
    $22k-26k yearly est. 32d ago
  • Service Consultant - Jaguar Land Rover West Broward

    Warren Henry Automotive 3.9company rating

    Travel Service Consultant Job In Davie, FL

    Our brand new Jaguar Land Rover West Broward store is open! With another JLR store in the Warren Henry family, we can provide more options and better service to our customers. This position functions as the face of the service department greeting customers as they arrive to the service drive providing excellent customer service and determining what the service needs of the vehicles are. Benefits: * Medical, dental, vision insurances * Company-paid life, AD&D and disability insurances * 401(k) retirement plan with employer contributions * Paid time off * Awesome culture Responsibilities * Maintain Customer relations with all existing and future clients. * Attempt to resolve any customer concerns or seek the appropriate management contact to assist. * Plan and coordinate known appointments that will be arriving the next day. * Set appointments using the Xtime center and maintain the service reservations. * Answering service calls and following up in a timely manner. * Review all monthly specials, learn current service menus and review sublet vendor services. * Maintain department and customers service files and review for accuracy before sending to final scanning. * Determine and discuss alternate transportation needs with customers. * Greet customers, obtain and verify customer information and vehicle data, retrieve service history and follow the service consultant process manual. * Process after hours drop off vehicles and towed in vehicles. * Prepare all pickup and delivery clients and have ready for the drivers. Refer to pickup and delivery process manual. * Promote the sales of labor, parts, sublet services and accessories to meet the customer's needs. * Provide customer with accurate estimates and completion times. * Obtain customers signature on all repair orders, document agreements, and credit card payment slips. * Check on progress of each repair order throughout the day and keep customer informed of any status changes. Record any agreed upon changes on the repair order. * Review all repair orders and verify that parts are billed out on appropriate lines and that all customer and warranty items have been billed and coded. * Verify that all quality control standards have been met and vehicle has been washed before contacting customer. * Follow up with all aging repair orders and provide daily explanation to Service Manager for any repair order open longer than 4 days. * Maintain a customer satisfaction inquiry score above national average. * Capture valid customer emails and maintain a CSI email capture rate higher than the national standard. * Maintain a follow up system for special ordered parts or vehicles that will need additional future repairs. * Maintain a clean orderly office that is acceptable in accordance with dealership's standards. * Maintain all common customer areas and assure that all amenities are stocked and in proper working order. Report any major janitorial issues that cannot be quickly cleaned up or require special service. * Establish method of payment and collect Visa, Master card, or American Express. * Maintain all applicable certifications and keep continuing education up to date with TOE and dealer standards. * Maintain Compli and complete assigned modules in a timely manner. * Maintain a well-groomed appearance and uniform while performing job duties or away at training. * Conduct yourself in a suitable fashion when in uniform and off of the dealership premises. Your conduct will reflect the dealership directly and you must display a positive image for Warren Henry. * Maintain pleasant working relationship with all dealership employees. Qualifications * High school diploma or general education degree (GED). * Three years' experience writing service with a highline dealership. * Ability to read, write, reasonable spelling skills for writing repair orders and communicating professionally with email. * Ability to effectively present information and respond to questions from management, employees and customers. * Ability to calculate figures and amounts such as discounts, taxes, and percentages. * Ability to apply common sense understanding to carry out instructions, tasks, or handle any customer situation. * Ability to apply creative problem solving for any customer issue or concern and decide if further escalation is necessary. * Valid Driver's License
    $22k-26k yearly est. 60d+ ago
  • Service Consultant - Jaguar Land Rover South Dade

    Warren Henry Auto Group 3.9company rating

    Travel Service Consultant Job In Palmetto Bay, FL

    This position functions as the face of the service department greeting customers as they arrive to the service drive providing excellent customer service and determining what the service needs of the vehicles are. Benefits: Medical, dental, vision insurances Company-paid life, AD&D and disability insurances 401(k) retirement plan with employer contributions Paid time off Awesome culture Responsibilities Maintain Customer relations with all existing and future clients. Attempt to resolve any customer concerns or seek the appropriate management contact to assist. Plan and coordinate known appointments that will be arriving the next day. Set appointments using the Xtime center and maintain the service reservations. Answering service calls and following up in a timely manner. Review all monthly specials, learn current service menus and review sublet vendor services. Maintain department and customers service files and review for accuracy before sending to final scanning. Determine and discuss alternate transportation needs with customers. Greet customers, obtain and verify customer information and vehicle data, retrieve service history and follow the service consultant process manual. Process after hours drop off vehicles and towed in vehicles. Prepare all pickup and delivery clients and have ready for the drivers. Refer to pickup and delivery process manual. Promote the sales of labor, parts, sublet services and accessories to meet the customer's needs. Provide customer with accurate estimates and completion times. Obtain customers signature on all repair orders, document agreements, and credit card payment slips. Check on progress of each repair order throughout the day and keep customer informed of any status changes. Record any agreed upon changes on the repair order. Review all repair orders and verify that parts are billed out on appropriate lines and that all customer and warranty items have been billed and coded. Verify that all quality control standards have been met and vehicle has been washed before contacting customer. Follow up with all aging repair orders and provide daily explanation to Service Manager for any repair order open longer than 4 days. Maintain a customer satisfaction inquiry score above national average. Capture valid customer emails and maintain a CSI email capture rate higher than the national standard. Maintain a follow up system for special ordered parts or vehicles that will need additional future repairs. Maintain a clean orderly office that is acceptable in accordance with dealership's standards. Maintain all common customer areas and assure that all amenities are stocked and in proper working order. Report any major janitorial issues that cannot be quickly cleaned up or require special service. Establish method of payment and collect Visa, Master card, or American Express. Maintain all applicable certifications and keep continuing education up to date with TOE and dealer standards. Maintain Compli and complete assigned modules in a timely manner. Maintain a well-groomed appearance and uniform while performing job duties or away at training. Conduct yourself in a suitable fashion when in uniform and off of the dealership premises. Your conduct will reflect the dealership directly and you must display a positive image for Warren Henry. Maintain pleasant working relationship with all dealership employees. Qualifications High school diploma or general education degree (GED). Three years' experience writing service with a highline dealership. Ability to read, write, reasonable spelling skills for writing repair orders and communicating professionally with email. Ability to effectively present information and respond to questions from management, employees and customers. Ability to calculate figures and amounts such as discounts, taxes, and percentages. Ability to apply common sense understanding to carry out instructions, tasks, or handle any customer situation. Ability to apply creative problem solving for any customer issue or concern and decide if further escalation is necessary. Valid Driver's License Not ready to apply? Connect with us for general consideration.
    $22k-26k yearly est. 14h ago

Learn More About Travel Service Consultant Jobs

Job type you want
Full Time
Part Time
Internship
Temporary