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Travel Service Consultant Jobs in Hialeah, FL

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  • Luxury Travel Consultant (Miami Based Only)

    Excursionist

    Travel Service Consultant Job 11 miles from Hialeah

    Luxury Travel Consultant (Miami Based) Excursionist LLC is a Luxury Tour Operator that designs unique, experiential trips around the USA, Canada, and the Caribbean for our domestic and international clients. We work with the top travel agencies and tour operators around the world and our clients are celebrities, CEOs, and world leaders. We create very unique experiences like access to Hollywood movie premieres, digging for dinosaur bones with paleontologists, and after-hours access to museums. Arranging private plane charters, yachts, and villas and working with 5-star hotels is a normal part of our offerings. We are looking for a creative Travel Consultant who can develop and sell complex luxury trips to these destinations. Requirements for the position include: · Strong knowledge of the United States, Canada, and the Caribbean including extensive travel in those destinations · A strong curiosity about the world around you with an interest in cuisine, art, science, history, and the outdoors · Strong writing and interpersonal communication skills · Ability to work under pressure · Attention to detail · Comfort with budget development, and knowledge of Microsoft Office (Word, Excel, and Outlook) · Comfort with Content Management Systems · Position is based in our office in Miami Prerequisites: · Bachelor's Degree in a related field · Fluency in English · At least 3 years of experience in the luxury travel and/or hospitality industry This position is a salaried position. It also includes health benefits, 401k matching, generous vacation, and the opportunity to travel to experience our destinations. Applications will not be considered unless the following is provided: Please send a brief statement to ********************** explaining why you believe you would be a good match for the position. Thank you.
    $32k-52k yearly est. 19d ago
  • Corporate & Leisure Travel Agent

    Continental Travel Group

    Travel Service Consultant Job 11 miles from Hialeah

    The Continental Travel Group: Corporate Travel Consultant & Leisure Travel Consultants Includes Free Training Join our Thriving and Dynamic Team! (We are not a call center!) The Continental Travel Group is in search of a Corporate Travel Consultant to join our thriving and dynamic team. (We are not a call center) Established in 1988, we proudly stand as South Florida's largest independently owned agencies. rich history of connecting people with the world. Since our founding in 1988, we've facilitated an impressive 56.4 billion air miles traveled, fostering exploration and unforgettable experiences for countless travelers. We're looking for someone who can contribute to our continued success.Our enduring success hinges on our ability to attract and retain the finest talent in the industry. We are on the lookout for a Travel Consultant who possesses an unwavering passion for travel and is dedicated to achieving their personal best. As you delve into the essence of our company, you will find that this moment is nothing short of perfect to become an integral part of our Corporate Account Team. As a Corporate Travel Consultant, your primary responsibilities will encompass the daily management of travel bookings, catering to both straightforward and complex itineraries. This involves strict adherence to the corporate travel guidelines laid out by our diverse corporate accounts. At The Continental Travel Group, we foster a culture of teamwork, collaboration, and unwavering support within our work environment. Additional Information The ideal candidate will be based at our corporate office in Coconut Grove but would consider a hybrid Onsite and Offsite work arrangement. Access to our health plan offered after a 3-month trial period, which if someone is working remotely in another state, our health plan will not apply. Qualifications: - Proficiency in Amadeus is a must. - A minimum of 1 year of experience in a client-focused travel services role. - Strong communication skills, both written and verbal, with a knack for effective presentation. - Adaptable to perform various duties as required. - Exhibits diplomacy and tact when dealing with vendors, colleagues, and clients. - Possesses a courteous and professional telephone demeanor. - Exceptional problem-solving skills. - At least 1 year of experience in the travel agency sector. - Demonstrated knowledge and experience within the travel industry, including expertise in Amadeus; familiarity with other GDS systems is a plus. - Demonstrates regular and dependable attendance and punctuality. - May require occasional travel. - High School Diploma/GED or equivalent work experience. - Multilingual skills are advantageous. - Advanced level of English proficiency in both verbal and written communication, with a strong command of English grammar. - Proficient in computer software applications, including Microsoft Word, Excel, and Outlook. If you are a dedicated professional who shares our passion for travel and our commitment to excellence, we invite you to explore the exciting opportunities at The Continental Travel Group. Join us in delivering exceptional travel experiences to our clients while enjoying a supportive and collaborative workplace. The Continental Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, sexual orientation, or any other protected class.
    $24k-35k yearly est. 18d ago
  • Travel Radiology - Vascular Interventional Radiology $2640/wk

    Nomad Health 3.4company rating

    Travel Service Consultant Job 19 miles from Hialeah

    Nomad Health seeks an experienced Vascular Interventional Radiology radiology tech for a travel assignment in FL. Take the next step in your healthcare career and join Nomad Health as a travel radiologic technologist. As a traveler with Nomad, you get access to industry-leading pay, outstanding benefits, and our knowledgeable Nomad Navigator support team. QUALIFICATIONS At least one year of total experience as a radiology tech (some jobs may require more experience) An active individual state license and/or certification to practice as a rad tech An active credential issued by ARRT Register for a Nomad Health account to view full job details and apply NOMAD BENEFITS Major medical and dental plans available on your first day of work 401(k) with employer matching available Reimbursement for travel to your assignment Housing stipend Weekly deposits direct to your bank account Travel radiology technologists use x-ray, computed tomography (CT), magnetic resonance imaging (MRI), and/or fluoroscopy to help diagnose and visualize different maladies. Some on-the-job responsibilities include, but are not limited to: providing individualized, non-judgemental, non-discriminatory care to all patients, families, and staff, monitoring patient condition and assessing needs, and communicating and documenting all required details as per facility charting protocol. To apply for a travel radiology technologist or x-ray technician job with Nomad Health, you must have an active ARRT certification, evidence of at least one year of Vascular Interventional Radiology experience as a rad tech, and evidence of at least one year of experience within your speciality/modality within the last three years. You must have also graduated from an accredited school within your discipline, and score at least 80% on all Nomad competency assessments. We have a number of jobs to support different types of ARRT-issued certifications, including nuclear med techs, radiation therapists, and more. At Nomad, we want to give you the tools you need to succeed. Our Nomad Navigators are passionate about helping you get to the bedside as quickly and efficiently as possible. They can help you with your application, credentialing, and finding housing. Our Navigators have experience working with travel rad techs and can even help with on-the-job concerns if any arise while on assignment. In addition to real hands-on support, we have a benefits package that was explicitly built for traveling clinicians and includes a housing stipend, partial travel reimbursement, and major medical and dental plans available on your first day of work. We also have a 401(k) program with employer matching options, a user-friendly digital timekeeping process, and weekly direct deposits. With your Nomad Health account, you get access to our unique digital platform; a platform built to help you land your perfect assignment. Move your travel healthcare career forward and find your next job today. We are seeking experienced rad techs in a number of specialties to fill critical roles across the country: Cath Lab Tech MRI CT Scan DEXA Scan Interventional Radiology Fluoroscopy
    $45k-74k yearly est. 13d ago
  • Hiring for Future Opportunities: Travel Consultant -Travel & Lifestyle Services, Sunrise, FL

    American Express 4.8company rating

    Travel Service Consultant Job 19 miles from Hialeah

    American Express invites you to share your resume so you can be considered for future opportunities with the Sunrise FL, Travel and Lifestyle Services team. You Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day-from curating a unique travel or lifestyle experience to helping them with their everyday needs. You can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex. This is a critical frontline role in our contact center, answering calls from our premium card members in a high-volume environment. If you are a tenured travel professional or have a career in hospitality or tourism; if you have a flair for exceptional customer service, a passion for learning and natural curiosity, this role may be for you. With an intensive paid training and mentor program, here's your chance to become a highly skilled Travel Consultant. Here's just some of what you could be doing every day. How will you make an impact in this role? * Deliver world-class customer service in an in-bound, high-volume travel call servicing environment * Delighting our Premium Card Members with unforgettable travel experiences by creating new bookings and servicing existing travel arrangements * Understand our customer needs through consultation to deliver innovative and extraordinary interactions * Research, plan, and create personalized travel experiences, through booking domestic and international flights, car and hotel travel arrangements * Communicate new and existing product offerings and value propositions relevant to the Card Member * Always put the Card Member's experience at the forefront of everything you do, reinforcing the Membership First approach, delivering excellent service and outcomes that are core to the American Express brand Minimum Qualifications: * 1 year experience in tourism, travel, hospitality or cruise and tours * High-end customer service or sales roles experience * Demonstrated ability to provide premium customer service, ideally in a call center or other comparable fast paced, high-volume servicing environment * Basic geography knowledge with ability to locate continents, countries, and key travel destinations world-wide * Positive attitude and outlook, as demonstrated through a desire to learn, willingness to try new things, resiliency through change and optimism * Natural communicator who can demonstrate active listening skills and to adapt conversation to suit the situation and the Card Member's communication style * Computer proficiency as demonstrated by the ability to navigate multiple computer applications, Microsoft Office and personal devices * Ability to succeed in a result focused environment, with a healthy desire to meet and exceed goals * You must have the ability to work nights and weekends as we service our Card Members 24 hours a day / 7 days per week Additional Requirements: * This is a hybrid role and candidates must be able to work in the office a minimum of 3 days a week * Flexibility to work anytime between 5:00am-2:00am EST including weekends * Locations: Sunrise, Florida Salary Range: $20.00 to $28.85 hourly + bonus + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: ****************************************** to access the three posters. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
    $20-28.9 hourly 28d ago
  • Life Sciences Consultant - Intelligent Patient Services

    Accenture 4.7company rating

    Travel Service Consultant Job 11 miles from Hialeah

    We Are: Accenture Life Sciences - Intelligent Patient Services We help our clients engage their key customers (both patients and healthcare professionals) by enabling improved access, affordability and adherence solutions for their pharmaceutical brands, resulting in improved outcomes for patients and enhanced business performance. Disruption in the life sciences industry has created a need to pivot to the "new"-new customers, new value measures, new R&D, new therapeutic solutions, new business strategies and new science. It also demands a shift from product-focused to patient-centered digitally enabled solutions-all focused on delivering life-changing patient outcomes. We help life science companies embrace this evolving landscape through evidence-based patient services from pre-diagnosis through ongoing treatment, generating new opportunities and empowering our clients to lead and make a difference in patients' lives. What We Do: There are 4 'pillars' for Patient Services: + Design for Purpose - Our Patient Strategies and Design capability helps deliver: 1) services that create meaningful experiences and improve access for patients; 2) operating models to optimize cost efficiency and service delivery via organizational change programs across R&D and Commercial settings; and 3) new business models to commercialize digital therapeutics & insights + Build for Agility - Our Digital Patient Technology helps deliver: 1) digital solutions that connect & integrate across human and digital ecosystem (e.g., virtual agents, AI bots); and 2) health ecosystems that support services and integrated care to deliver a better, more coordinated patient experience + Measure for Value - Our Patient Intelligence capability helps deliver: 1) performance to track impact and guide program execution; 2) patient journey outcomes to demonstrate service value, understand preferences, and shape future design; and 3) potential of untapped opportunities using patient datasets and real-world data to uncover customer segments and insights + Enable for Success - Supporting all of the 3 other pillars is our best-in-class patient services platform INTIENT, a solution that leverages proprietary technology and delivers advanced analytics, end-to-end connectivity capabilities, and access to unique data and insights and leading technology. Ultimately, our goal is to create 360° value for our clients and their customers. You Are: An experienced Life Sciences practitioner interested in helping our clients provide better patient services capabilities so their patients start on advanced therapies and stay one them, resulting in improved outcomes. Your expertise? Working hand in hand with clients in a fast-paced global environment to understand business needs, create comprehensive strategies and documentation, and work in teams to deliver patient services consulting projects, whether they're large transformations, or shorter strategic sprints. The Work: + Help deliver workstreams to analyze client operations & customer experience to identify critical patient services pain points & pinpoint improvement areas to aid in future design + Coordinate and facilitate collaborative review sessions to establish future-state workflows and improve internal operations and customer satisfaction. + Support translating requirements into an implementation package to offer tailored solutions + Support the management of project implementation projects including on-shore and off-shore resources and collaborate with technical subject matter experts + Own the documentation of all business & functional requirements into customer user stories to streamline delivery + Support the presentation of engaging product demonstrations of the INTIENT platform through interactive meetings with key stakeholders + Support establishing positive client relationships to sustain Accenture's profile as a long-term trusted advisor and partner + Bring therapeutic area expertise to patient services projects for pharma/ biopharma clients + Support how we work with ecosystem partners to develop the best strategy and approach for a client, specifically Salesforce (and potentially other technology providers). + Provide research support for the development of new publications on patient services trends, including whitepapers and thought capital pieces, as well as potentially participate in market research. + Help support proactive business development efforts with current clients to extend scope of existing projects and identify new opportunities to extend our footprint. Travel: As required for client support. Location: Primary residency within 90 minutes of an approved Accenture office Here's What You Need: + 2+ years of pharma/life sciences experience, ideally focused on patient services or related areas such as commercial operations, brand marketing, or market access. + Experience developing deliverables and expertise around patient services hub operation model, process design, and patient services strategy and implementation + 2+ years of experience consulting and supporting the transformation of patient services hub capabilities across medium to large pharma/biopharma programs, including but not limited to: + Facilitating collaborative review sessions to identify pain points and define future-state workflows that enhance business processes and improve customer satisfaction. + Contributing to various facets of business transformation, including developing change strategies, designing functional frameworks, and delivering comprehensive training programs. + Partnering with patient services ecosystem providers and SMEs to design the best-fit strategy and approach for pharma/biopharma programs. + Participate in proactive business development efforts, extending the scope of existing client engagements and identifying new opportunities. Bonus points if you have: + Deep expertise in patient services operations and technology platforms like Salesforce Health Cloud. + Proven experience supporting large-scale transformation projects within patient services. + Specific therapeutic area expertise to inform client engagements and strategies. + Experience with prototyping/scaling GenAI capabilities related to Patient Services Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $63,800 to $205,800 Colorado $63,800 to $177,800 District of Columbia $68,000 to $189,300 Illinois $59,100 to $177,800 Minnesota $63,800 to $177,800 Maryland $59,100 to $164,600 New York $59,100 to $205,800 Washington $68,000 to $189,300 What We Believe We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (*********************************************************************** Equal Employment Opportunity Statement Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Accenture is committed to providing veteran employment opportunities to our service men and women. For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement (********************************************************************************************************************************************** . Requesting An Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at ****************, send us an email (************************************************* or speak with your recruiter. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
    $68k-189.3k yearly 39d ago
  • Travel & Accommodation Specialist

    Hilton Miami Downtown 4.5company rating

    Travel Service Consultant Job 11 miles from Hialeah

    The Travel and Accommodations Specialist provides excellent service to guests to assure a consistent guest experience, by fulfilling direct mail offers, promotions, and all incoming reservations, questions and details for hotel, resort, and various transportation modes. ESSENTIAL DUTIES & RESPONSIBILITIES: Act as liaison between company and guest. Serve as central information center providing details on products and services offered by Resorts World including the Resort, Casino, and Hotel Able to up sell and close sales to increase revenue for company about the Hilton, Resort and amenities, activities, events and Direct Mail response Answer incoming calls and assist with reservations, confirmations, room need requests, and questions, within three (3) rings with appropriate Answering phones from customers professionally and responding to customer inquiries and complaints Provides support as needed to the Player Development and Independent Representative teams for reservations, arrival reports, event reports and reservation confirmations Coordinate airline and ferry reservations & booking with carriers Notify flight following of any manifest changes or additions Communicate with Bimini regarding logistics for arriving and departing guests, employees and contractors Coordinate a driver to take foreign passengers to customs for finger printing Book Employee and Contractor approved travel Book Ground Transportation on Transportation Calendar for players, executives, employees, crew, contractors and Act as ground dispatcher for drivers Make sure all pick-up request and transfers are assigned to a driver Work with 3rd party car service when necessary SUPPORTIVE FUNCTIONS: Ability to listen to customer concerns and make reasonable decisions based on company policies and Must have strong customer service, organizational and excellent phone skill s. Must be able to analyze situations and handle in a calm and rational manner, work in a fast paced, high volume environment using multiple software products to complete Work in a cooperative team environment, dealing with many different departments and team members to accomplish Systems utilized include: Hilton OnQ, Xola, LMS and Microsoft Office. Keep a flexible work schedule including weekend and Present oneself in a neat and clean appearance at all Work in a fast-paced, high volume, noisy environment with multiple Ability to type, speak on phone, sit for long periods of Additional duties as assigned by supervisor WORK EXPERIENCE & EDUCATION REQUIREMENTS: Must have a high school diploma with minimum one (1) year appropriate Excellent communication skills, verbal and written, Bilingual a Must have excellent customer service, PC and communication Effective task orientation with attention to detail and proactive and anticipatory skills Must be proficient in Microsoft Office specifically Call center and Casino VIP experience is Must be friendly, congenial and a team Minimum 18 years SPECIAL SKILLS: Customer Service - Utilizes customers (whether internal or external) in every decision and situation; sees issues from a customer's point of view; is in touch with customer needs, expectations, and gaming experiences; sets the standards and establishes high expectations for handling customer problems; personally provides excellent customer service. Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; works well in group problem solving situations; uses reason even when dealing with emotional topics; able to find new approaches to old problems; demonstrates flexibility in thinking; analyzes the implications of decisions, not just within his/her area of accountability; considers the systemic implications of decisions, rather than just taking a tactical or narrow view. Communication Skills - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings; explains information, whether oral or written, clearly and informatively; presents numerical data effectively; able to read and interpret written information. Interpersonal Skills - Friendly and positive with others; maintains composure under stress and is generally viewed as even-tempered; demonstrates good judgment, poise and maturity in interactions with associates and customers; interpersonal style serves to enhance rather than undermine relationships with others; treats others with respect and dignity. Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; places success of team above own interests; collaborates and cooperates with others; works hard to achieve win-win solutions; personally contributes to team efforts. Business Knowledge/Literacy - Understands own function/job and its relationship to other aspects of the business; demonstrates broad business sense and skills that are relevant both within and outside gaming; adept at analyzing business performance indicators to make solid decisions that drive improved performance; practical, cost saving, and profit-oriented. Integrity - Adheres to high standards of personal and business ethics and behavior; meets obligations and commitments; honest and consistent in communication and behavior. Initiative/Sense of Urgency - Understands the link between customer satisfaction and business performance; reacts quickly and decisively; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality; self-sufficient; handles business and customer issues before they escalate into major problems. Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments and makes deadlines; commits to long hours of work and/or flexibility when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
    $35k-51k yearly est. 5d ago
  • Healthcare Services Consultant

    Alvarez & Marsal 4.8company rating

    Travel Service Consultant Job 11 miles from Hialeah

    Alvarez & Marsal (A&M) is a premier, independent, global professional services firm specializing in advising organizations on solving complex business problems, including turnaround management, restructuring, operational and financial performance improvement, strategy and value creation. The Healthcare Industry Group, a subsidiary of A&M, is at the forefront of delivering transformational change to the healthcare industry. Known as an established leader that delivers tangible results for healthcare executives, boards, private equity firms, investors, law firms and government agencies, our professionals advise organizations on financial and operational performance improvement, strategic growth and unlocking value across the investment lifecycle. Our team provides additional expertise in interim management, restructuring, revenue cycle management, mergers and acquisitions, compliance and regulatory, digital technology and analytics. You will have the opportunity to work with clients in a variety of sectors including health systems and providers, physician groups, ancillary providers, medical schools, vision, laboratory, dental and behavior health; managed care and health plans, government plans and programs, healthcare investors and lenders, medical devices, healthcare suppliers and infrastructure, and life sciences. HIG's Healthcare Services practice (HCS), with offices throughout the US, focuses on serving private equity firm's portfolio companies and public and private healthcare companies. Our HCS services include performance improvement/operational turnarounds, cost optimization, M&A services, finance operations, and interim management (including CFO services): * Performance Improvement/Operational Turnaround: Whether serving in interim management roles or in a performance improvement advisory capacity, we draw on deep operational heritage and proven approaches (such as our proprietary rapid results diagnostic) to assess businesses and identify key areas impeding performance quickly and effectively. * Cost Optimization: A&M's cost optimization program is a holistic, cross-functional approach that focuses on quickly identifying high-impact opportunities for EBITDA and cash flow improvements across the entire cost structure. A&M's cost optimization focuses on driving significant improvements in cost structure by providing full transparency on cost and margin profiles to simplify and streamline the business and increase the efficiency of overhead costs. * M&A Services: A&M supports companies throughout the M&A lifecycle, including conducting operational/synergy due diligence, integration planning and execution, as well as divestiture and carve-out planning and execution. * Finance Operations: A&M drives improvement to its clients' finance operations, including management reporting and optimization of the month-end close process. * Interim Management: In select instances, one of HCS's experienced operators may step into an interim role (i.e. CEO, COO, CFO) to drive change while a full-time replacement is being recruited. What will you be doing? As an Associate you will be working closely with healthcare clients on a range of complex assignments. You will work in a team environment while using your independent judgment and critical thinking skills to create and drive practical solutions to add value for our clients. Depending on the client project the responsibilities of an Associate may typically include: * Rapidly building and maintaining financial and operational models to assess client performance (including synergy analyses, 13 week cash flows, and/or pro forma financial statements) * Conducting operational data analysis to assist in development of KPI metrics to track and drive meaningful change for our clients * Evaluating business operations and supporting performance improvement initiatives * Analyzing process workflows to identify opportunities for improvement and develop solutions * Participating in client interviews and capturing actionable items * Forecasting cash flows, analyzing and managing liquidity * Benchmarking internal and external data * Performing analysis and developing reports and deliverables * Preparing client-ready deliverables and presentations; assisting with making presentations to clients * Conducting healthcare research * Assisting with the development of presentations, pitch and proposal content Who will you be working with? We are not your typical consulting firm. We are entrepreneurial, action oriented and results driven professionals who take a hands-on approach to solving our clients' problems and helping them drive value and growth. We are nimble, resourceful, proactive, can pivot to adapt quickly, when needed, and develop plans that drive real results. You will be part of a team that is passionate about delivering transformational change and making an impact in the healthcare industry. How will you grow and be supported? As an Associate within the Healthcare Group, you will have the opportunity to take your career to the next level by gaining invaluable industry experience while enhancing and expanding your skillset. As part of our team, you will collaborate with many experienced professionals who will provide you with developmental feedback and growth opportunities. We work with each of our employees to create a customized career development plan to ensure you are matched with professional growth opportunities that meet your unique needs and accelerate your career. We offer a variety of live and virtual training programs, access to best-in-class on-demand training, ongoing on-the-job coaching, a transitional coach to help you acclimate to the practice, and partnership with a mentor who will guide you through your career. Our Healthcare team prides itself on sustaining a culture that reflects our core values: Integrity, Quality, Objectivity, Fun, and Inclusive Diversity. We value integrity, quality, and objectivity in our work. We like what we do and with whom we do it. We embrace diversity, foster inclusiveness, and reward merit. We encourage and support our employees and communities through ongoing investments from leadership, social and networking events, peer-to-peer networks, Employee Resource Groups, volunteer opportunities and pro-bono work. We are committed to promoting an inclusive environment in which all can develop, grow, and be supported. Alvarez & Marsal offers competitive benefits and opportunities to support your personal and professional development. Click to learn about our commitment to your well-being. A&M recognizes that our people drive our growth, and you will be provided with the best available training and development resources through formalized training and on the job training. Learn more about why A&M is a great place to work. Who are we looking for? Our Associates possess a high aptitude for financial and operational analysis and will leverage their excellent written and verbal communication skills to work with senior leaders and clients. We are seeking someone to join our team with an entrepreneurial and collaborative mindset who works well with ambiguity and thrives in a fast-paced environment. As an Associate you will have the opportunity to demonstrate your leadership, integrity and objectivity when interacting with clients at all corporate levels. * High energy individuals with a passion for healthcare and solving complex issues * A minimum of three (3) years of prior work experience in healthcare, consulting or healthcare industry such as healthcare banking, accounting, audit, private equity, or healthcare operations with a healthcare focus * Working knowledge of the healthcare industry * Strong Microsoft Excel and modeling skills are a must; the ability to create and maintain models such as synergy analyses, pro forma financial analyses, and/or 13 week cash flows is a plus * A strong understanding of accounting and finance including the ability to review and understand financial statements and disclosures * Excellent verbal and written skills, with the ability to communicate with and present information to all levels of client personnel * Solid project management and organizational skills * Ability to conduct operational data analysis and synthesize information to assist in the development of reports and KPIs is a must * Advanced Microsoft PowerPoint and Excel skills a must; experience with Visio, Tableau or Power BI, SQL, SPSS, benchmarking is a plus * Willingness and ability to travel as required * BA/BS degree and/or MBA/MS in Accounting, Finance, or other related healthcare fields such as MHA or MPH * Professional certifications such as Certified Public Accountant (CPA), Chartered Financial Analyst (CFA), or demonstrated progress toward such certifications Compensation Statement The annual base salary range is $90k - $115k, commensurate with experience. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details. Benefit Summary Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined from time to time as well as a 401(k) retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M's benefits programs. Alvarez & Marsal recruits on an ongoing basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) that they are qualified for and that are of interest to them. Diversity & Inclusion A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way. Equal Opportunity Employer It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here. Unsolicited Resumes from Third-Party Recruiters Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our Inclusive Diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
    $90k-115k yearly 18d ago
  • Field Travel Agent I - Delray Beach, FL

    Acg 4.2company rating

    Travel Service Consultant Job 40 miles from Hialeah

    $1,000-$2,500 Signing Bonus for new hires. Signing Bonus amount is dependent on experience. To qualify for the Signing Bonus, applicants must be new to the Auto Club Group (not applied in the last 180 days). There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment. Additional details can be provided by our Recruiting Team at the time of application. Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years. Our members know and trust us! Branch offices present a unique dynamic for selling Walk-in traffic also provides the chance for selling opportunities daily Field Travel Agents receive 100% backing from one of America's most trusted brands to include paid training Travel Partner Training Certifications provided Travel benefits for completing online training programs to include: Free cruises and Agent Trip Rewards Membership to the International Airlines Travel Agent Network (IATAN) Benefits include: Hotel and car rental discounts, deeply discounted rates by cruise and tour partners and exclusive access to various shopping categories ACG Travel's Premier Membership with American Society of Travel Advisors (ASTA) Preferred Partner Member benefits with industry leading partners ACG Travel Expertise Development Trip Program (Eligible within 6 months of employment) Program provides Travel Advisors with first-hand travel experience of ACG's strategic destinations and suppliers Company provided LEADS as well as the opportunity to sell to the existing membership base Offices house travel, membership and insurance sales staff Excellent opportunities to build a career path: Pursue corporate leadership roles in the Distribution channel or elsewhere in the organization, such as: Travel Sales Leadership Field Sales Leadership Learning & Development Field Agent Support Vendor & Product Development Marketing A DAY IN THE LIFE of a Field Travel Agent The Auto Club Group is seeking prospective Field Travel Agents who can generate new sales, retain existing members and grow ACG's overall book of business through our multiple product offerings. You will be challenged to drive new business with competitive products and help retain The Auto Club Groups 14+ million members Establishes and grows mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat Travel bookings Achieves assigned travel, membership, and credit card sales goals Sells cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services Prepares complex and/or large scale domestic and international travel packages Completes reservations and advise clients regarding documentation requirements Makes necessary travel arrangements (i.e. reservations, collect money, and process documents) Receives and champions customer concerns through to resolution Ask for referrals, build and grow a book of client business by utilizing the AAA ACG lead system Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives What it's like to work for The Auto Club Group: Serve our members by making their satisfaction our highest priority Do what's right by sustaining an open, honest and ethical work environment Lead in everything we do by offering best-in-class products, benefits and services ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable HOW WE REWARD OUR EMPLOYEES Average earnings $42,000 - $60,000 (base plus commissions) Layered Compensation Plan: Unlimited Commissions Monthly Booking Bonus Quarterly New Hire On-Pace Bonus Base $15 per hour ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more ARE LOOKING FOR CANDIDATES WHO Required Qualifications: Education High school diploma or equivalent Work Experience 1-year business to consumer sales Successful candidates will possess: Strong sales skills with a history of effectively developing, tracking, following up on and closing leads Advanced consultative selling techniques utilizing thorough product knowledge Strong phone sales and prospecting skills Excellent verbal and written communication skills combined with strong customer focus Ambition, motivation and drive Excellent listening skills and ability to understand customer needs Ability to proactively grow a personal book of business and repeat clients Work Environment This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility. #LI-SK1 Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
    $42k-60k yearly 1d ago
  • Group Travel Coordinator

    Unique Vacations

    Travel Service Consultant Job 11 miles from Hialeah

    DO WHAT YOU LOVE! Unique Vacations, Inc. -- an affiliate of the worldwide representative for Sandals Resorts and Beaches Resorts -- is seeking a forward-thinking Group Travel Coordinator to join its remarkable Miami-based, in-house team. WHO ARE WE? Unique Vacations, Inc. is an affiliate of the worldwide representative of Sandals Resorts and Beaches Resorts. We provide exclusive, marketing, public relations, advertising, promotions, and creative services to showcase the Luxury Included experience, which guests have come to adore for 40 years and counting for Sandals & Beaches Resorts. You can learn more about the brands we represent by visiting *************** and **************** We are ever-dedicated to our customers, vendors, and our most precious commodity -- our TEAM! At Unique Vacations, Inc. we know our company is most powerful when everyone can make their mark. When you do what you love, you will be empowered to create the future that you want! APPLY, CREATE, IMPACT: If you're ready to make an impact on one of the world's most renowned hospitality brands, we invite you to apply for the Group Travel Coordinator via our career portal: ************************* JOB DESCRIPTION: The Group Travel Coordinator is responsible for assisting with incoming calls inquiring about group related bookings and requests with the ability to present package options and close the sale. The incumbent must have the ability to use their product knowledge to anticipate bookings needs, improve client engagement, articulate product knowledge and upsell. It is essential that The Group Travel Coordinator must demonstrate an upbeat and friendly disposition, have excellent customer service skills, build professional relationship with all clients including travel partners with the ability to manage financial contracts and achieve established goals. JOB ROLES AND RESPONSIBILITIES: Provide group quotes to consumers, travel agents, tour operators and incentive houses/3rd parties within set response time frame Must be proficient in Microsoft Excel (Knowledge of basic formulas) Perform all the duties large volumes of incoming groups, individual reservations and special products requests and are assigned additional skills requiring at least intermediate product knowledge Supports travel partner and guest calls regarding groups Assist clients with questions about resort, amenities, group menus, functions space, etc. Follow up on group quotes with 48 hours of proposal being sent to customers Issue group contracts within 24 hours of receiving request for contract Contact clients the next business day to ensure contract was received and is correct 21-day follow-up on any pending quotes or contracts Effectively supports outside sales team with all inquiries and leads Update group database as needed Understand the overall market for each hotel, competitor's strengths and weaknesses, economic trends, etc. Represents company at industry events and tradeshows Provides information and internal assistance to other departments Ensures highest rate of return business through exceptional customer service Stay current with property knowledge and changes and visit all resorts at least once a year. Special projects at request of management Employee may be required to work a weekend show - if certain criteria are met, additional compensation may be given. The Company reserves the right to modify this requirement at any time. Performs other duties as required. COMPETENCE REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications include: Strong verbal, written and listening skills Strong follow-up skills Good listening skills Proficient in Word and Excel applications Ability to successfully qualify inquiries Must be able to work in a team environment Strong computer skills Able and Willing to travel Successful candidates must be able to work in a call-center environment (open cubicles in close proximity to others) Please note: this is not a remote position. EXPERIENCE: Outlined below are the academic qualifications and length and type of experience deemed necessary by Unique Vacations Inc. in order to perform the role of Group Travel Coordinator competently. Education: College degree preferred Experience: Minimum of 3 years of related experience BENEFITS: We offer a full benefits package including: Health Dental Vision LTD Life Insurance Sick days Vacation days 10 Holidays Tuition reimbursement Parental leave 401K package with a company match Additional perk: After 6 months of continuous employment, you may visit one of the Resorts we represent at a minimal cost. Once you visit one of the properties, you will not only experience the best of what the brand has to offer but you will get to see first-hand what makes us so passionate and most of all so “Unique”. ABOUT UNIQUE VACATIONS: Unique Vacations Inc. is an affiliate of the worldwide representative of Sandals and Beaches Resorts - exclusively providing, marketing, public relations, advertising, promotions, and creative services to showcase the Luxury Included experience, which the guests have come to adore for 40 years and counting for Sandals and Beaches Resorts. Designed for couples in love, Sandals Resorts boasts 16 Luxury Included resorts located on the Caribbean's best beaches in Jamaica, Bahamas, Barbados, Antigua, Curacao, St. Lucia and Grenada. The family-friend resorts for everyone, Beaches Resorts offers three magnificent locations in Jamaica and Turks & Caicos. We are headquartered in sunny South Florida - a hop, skip and a jump from the glorious Caribbean islands. Learn more about the brands we represent at *************** and ****************
    $31k-53k yearly est. 12d ago
  • Corporate Travel Coordinator

    Chenmed

    Travel Service Consultant Job 11 miles from Hialeah

    **We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Corporate Travel Analyst supports people operations by functioning as the liaison for vendors and all levels of internal personnel during relocations and business-related travel. The incumbent performs a variety of duties related to relocation and travel including vendor negotiations, pricing and scheduling, analyzing travel data, conferences and events sourcing, database management, and all aspects of travel oversight. The incumbent will collaborate with internal and external stakeholders to ensure a smooth relocation and/or travel process and experience for employees. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + Ensures employees and vendors are compliant with travel policies and procedures. + Manages accounts across all travel service vendors and ensures data and company codes are updated on a monthly basis where applicable. + Stays informed about industry trends, market conditions, and new travel technologies. Benchmarks the company's travel program against industry standards and best practices. + Analyzes travel data to identify trends, areas for improvement, cost-saving opportunities, and impact on company's budget and financial performance. Provides variance analysis. + Evaluates and selects preferred travel vendors based on performance and cost-effectiveness. + Reviews, updates, develops, and implements travel policies to align with industry best practices and company objectives. + Provides support and training to employees on travel policies and tools. Addresses employee inquiries and resolves travel-related issues promptly. + Generates regular reports on travel expenditures, compliance, and performance metrics. Presents findings and recommendations to management. + Negotiates contracts and rates with travel service providers, including airlines, hotels, car rental companies, and travel agencies. + Creates employee profiles, disables accounts, collaborates with travel service vendor to resolve issues relating to refunds, cancellation charges, etc. Creates reports to track and manage monthly travel expenses, unused tickets, out of compliance travel, top 25 travelers, etc. + Creates and manages travel KPIs and prepares presentations for leadership view. + Manages service tickets submitted to travel email and resolves travel related problems, ensuring compliance of Travel Policy and regulations. + Assists in the planning and execution of corporate travel programs. Develops and implements strategies to enhance the efficiency and effectiveness of the corporate travel program. + Assists Executive and Administrative Assistants with receipts, hotel credit card authorization forms or any other matters relating to travel arrangements made through travel service vendor. + Works with the assigned car rental company representative to organize rental reservations that cannot be processed through travel service vendor, negotiates contracts and pricing, manages any discrepancies or escalations. + Manages travel for the conference and events process, ensuring all internal steps have been adhered to. + Acts as a liaison between Executive Leadership Team and travel vendors. + Generates ad hoc reports when needed. + Performs other related duties as assigned or modified by manager. **KNOWLEDGE, SKILLS AND ABILITIES:** + Strong analytical and problem solving skills + Excellent negotiation and vendor management abilities + Demonstrated ability to organize and coordinate work within schedule constraints and handle emergent requirements in a timely manner + Demonstrated ability to monitor important and complex tasks concurrently + Knowledge of and proficiency with Microsoft Office products Outlook, Word, Excel and PowerPoint + Demonstrated ability to effectively communicate orally and in writing, to include writing and preparing letters, reports and other official correspondence + Must possess excellent people skills and the ability to interact effectively and efficiently with all levels organizational personnel. + Ability and willingness to travel locally, regionally and/or nationally up to 10% of the time; flexible to work evening, weekends and/or holidays as needed + Spoken and written fluency in English. + This position requires use of independent judgment **EDUCATION AND EXPERIENCE CRITERIA:** + High School diploma or equivalent required + Bachelor's degree in Business Administration, Finance, Travel Management, or a related field preferred, **OR** additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis + Minimum three (3) years of experience in corporate travel management, travel analysis, or a related role + Experience with travel management software and tools + Professional certification in travel management preferred We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply
    $31k-53k yearly est. 60d+ ago
  • Domestic Travel Coordinator - Veterans Evaluations Services

    Maximus 4.3company rating

    Travel Service Consultant Job 11 miles from Hialeah

    Description & Requirements Maximus is currently hiring for Domestic Travel Coordinators to join our Veterans Evaluation Services (VES) team. This is a remote opportunity. The Domestic Travel Coordinator is responsible for facilitating timely scheduling of examinations by gathering and organizing travel arrangements with interested providers. The DTC works with different teams and third-party facilities to coordinate scheduling exams in areas that lack adequate coverage. Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity. Essential Duties and Responsibilities: - Reach out to providers to obtain availability to travel. - Coordinate with scheduling team when needed to plan and arrange provider traveling plans. - Oversee the schedules of traveling providers to ensure utilization. - Reach out to per diem, prison facilities, or recruit Mobile Unit spaces to obtain and confirm appointment availability. - Maintain communication with Provider Group Networks to ensure accurate billing, payment, and scheduling. - Responsible for coordinating logistics associated with Veterans Claims Clinics and scheduling. - Coordinate the delivery and training of equipment for specialty providers. - Establish and maintain effective communication between the team and Regional Management. - Coordinate travel and negotiate pay rates to schedule providers in areas of need, prison facilities, or at a Veteran's home location. - Notify providers in a timely manner in the event of cancelled appointment or block times and dates. - Seek VA approval for proposed Incarcerated Veteran and Home Visit requests prior to completing scheduling process. - Assist with requests from Management, Regional Supervisors, and Travel Coordinator Supervisor. - Promptly address emails and any voicemails on a daily basis. Minimum Requirements - High School diploma or GED required. Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment. Home Office Requirements Using Your Own Equipment - Internet speed of 20mbps or higher required (you can test this by going to ****************** - Preferred Windows or Mac (no Chromebooks) - OS for Windows - Windows 10 or newer - OS for Mac - Big Sur (11.01.1+); Catalina (10.15), MacOS (up to 12.5) or newer - Connectivity to the Internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router - USB plug and play wired headset with a microphone and noise suppression - Private work area and adequate power source - A second monitor is highly recommended for most positions - Must currently and permanently reside in the Continental US Home Office Requirements Using Maximus-Provided Equipment: - Internet speed of 20mbps or higher required (you can test this by going to ****************** - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router - Private work area and adequate power source - Must currently and permanently reside in the Continental US EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Minimum Salary $ 21.00 Maximum Salary $ 24.40
    $35k-51k yearly est. 3d ago
  • Field Travel Agent I - Delray Beach, FL

    AAA Southern New England 4.3company rating

    Travel Service Consultant Job 40 miles from Hialeah

    $1,000-$2,500 Signing Bonus for new hires. Signing Bonus amount is dependent on experience. To qualify for the Signing Bonus, applicants must be new to the Auto Club Group (not applied in the last 180 days). There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment. Additional details can be provided by our Recruiting Team at the time of application. Why Choose a Career with the AAA The Auto Club Group (ACG) * Established brand that has been around for over 100 years. Our members know and trust us! * Branch offices present a unique dynamic for selling * Walk-in traffic also provides the chance for selling opportunities daily * Field Travel Agents receive 100% backing from one of America's most trusted brands to include paid training * Travel Partner Training Certifications provided * Travel benefits for completing online training programs to include: Free cruises and Agent Trip Rewards * Membership to the International Airlines Travel Agent Network (IATAN) * Benefits include: Hotel and car rental discounts, deeply discounted rates by cruise and tour partners and exclusive access to various shopping categories * ACG Travel's Premier Membership with American Society of Travel Advisors (ASTA) * Preferred Partner Member benefits with industry leading partners * ACG Travel Expertise Development Trip Program (Eligible within 6 months of employment) * Program provides Travel Advisors with first-hand travel experience of ACG's strategic destinations and suppliers * Company provided LEADS as well as the opportunity to sell to the existing membership base * Offices house travel, membership and insurance sales staff Excellent opportunities to build a career path: Pursue corporate leadership roles in the Distribution channel or elsewhere in the organization, such as: * Travel Sales Leadership * Field Sales Leadership * Learning & Development * Field Agent Support * Vendor & Product Development * Marketing A DAY IN THE LIFE of a Field Travel Agent The Auto Club Group is seeking prospective Field Travel Agents who can generate new sales, retain existing members and grow ACG's overall book of business through our multiple product offerings. You will be challenged to drive new business with competitive products and help retain The Auto Club Groups 14+ million members * Establishes and grows mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat Travel bookings * Achieves assigned travel, membership, and credit card sales goals * Sells cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services * Prepares complex and/or large scale domestic and international travel packages * Completes reservations and advise clients regarding documentation requirements * Makes necessary travel arrangements (i.e. reservations, collect money, and process documents) * Receives and champions customer concerns through to resolution * Ask for referrals, build and grow a book of client business by utilizing the AAA ACG lead system * Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives What it's like to work for The Auto Club Group: * Serve our members by making their satisfaction our highest priority * Do what's right by sustaining an open, honest and ethical work environment * Lead in everything we do by offering best-in-class products, benefits and services * ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable HOW WE REWARD OUR EMPLOYEES Average earnings $42,000 - $60,000 (base plus commissions) Layered Compensation Plan: * Unlimited Commissions * Monthly Booking Bonus * Quarterly New Hire On-Pace Bonus * Base $15 per hour ACG offers excellent and comprehensive benefits packages: * Medical, dental and vision benefits * 401k Match * Paid parental leave and adoption assistance * Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays * Paid volunteer day annually * Tuition assistance program, professional certification reimbursement program and other professional development opportunities * AAA Membership * Discounts, perks, and rewards and much more ARE LOOKING FOR CANDIDATES WHO Required Qualifications: Education * High school diploma or equivalent Work Experience * 1-year business to consumer sales Successful candidates will possess: * Strong sales skills with a history of effectively developing, tracking, following up on and closing leads * Advanced consultative selling techniques utilizing thorough product knowledge * Strong phone sales and prospecting skills * Excellent verbal and written communication skills combined with strong customer focus * Ambition, motivation and drive * Excellent listening skills and ability to understand customer needs * Ability to proactively grow a personal book of business and repeat clients Work Environment This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility. #LI-SK1 Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
    $42k-60k yearly 33d ago
  • Travel Agent - M

    Traveling With Tasha

    Travel Service Consultant Job 11 miles from Hialeah

    Are you passionate about travel and love helping others plan their dream vacations? We are looking for a friendly and motivated person to join our team. You will be responsible for assisting customers in booking their travel arrangements, including flights, hotels, car rentals, and more. You will work closely with clients to understand their preferences and ensure that their travel plans meet their needs and expectations. If you have excellent communication skills, attention to detail, and a passion for providing exceptional customer service, we would love to hear from you! This can be done as a side hustle or as your full time! Responsibilities Assist customers in booking flights, hotels, car rentals, and other travel services. Provide personalized travel recommendations based on customer preferences and budget. Research and stay up-to-date on travel trends, deals, and promotions. Confirm bookings and issue tickets to customers. Coordinate with airlines, hotels, and other travel suppliers to resolve any booking issues or changes. Assist customers in navigating travel websites and online booking platforms. Ensure accuracy of all booking information and documentation. Requirements High school diploma or equivalent. Previous experience in the travel industry is preferred, but not required. Excellent customer service and communication skills. Strong attention to detail and organizational skills. Understand this is a commission based business opportunity. Be able to work independently and ask for support when needed. Ability to multitask and work in a fast-paced environment. Proficiency in using computer reservation systems and travel booking platforms. Knowledge of travel destinations, travel regulations, and visa requirements is a plus.
    $24k-33k yearly est. 5d ago
  • Travel GDS Support

    Sixt USA 4.3company rating

    Travel Service Consultant Job 19 miles from Hialeah

    Are you ready to take the wheel and drive success? SIXT is looking for GDS Support specialist. The representative will closely support all aspects of travel including the GDS system, customer questions, backend support and account support. Apply now! YOUR ROLE AT SIXT You will act as a trusted/strategic advisor to problem solve with clients to help drive continued value of our products and services You will simultaneously manage multiple customers who have account update technical needs You will build relationships by proactively updating systems and immediately responding to inquiries You will oversee data quality in CRM You will ensure the department's Customer service goals and response times are met (Iata updates, account information, B2B customer satisfaction) You will liaison with accounts and internal teams to resolve issues quickly and effectively YOUR SKILLS MATTER Experience You have work experience in customer facing B2B support, ideally in Customer Success, Account Management, Sales or Consulting Education You have a high school diploma and are authorized to work in the United States without sponsorship Technical Proficiency You are proficient in computer navigation, including Microsoft Office, Salesforce, and other CRM's Soft Skills You demonstrate strong organizational skills, can multi-task effectively, and excel in professional communication Commitment to Excellence You have a demonstrated passion, and have the ability to quickly understand our customers' needs, take ownership, develop and execute a strategy with the team that positively transforms their business Availability You are committed to working full time to meet business needs WHAT WE OFFER Comprehensive Health & Insurance Access healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and a 401k retirement plan Paid Time Off & Sick Enjoy PTO, sick leave, floating paid holidays and a healthy work-life balance Professional Growth Experience the advantages of working for SIXT with ample opportunities for professional advancement Remote Work Format Flexible work from home options with flexible start times (8-5 or 9-6) Exclusive Employee Rentals Leverage special rental discounts exclusive to employees, offering great savings for you, friends, and family Additional Perks Work with a global team with a vast array of knowledge and experience Additional Information About the department: SIXT stands for premium quality not only in regards to vehicles, but also in sales. The Customer is the King. As one of the most innovative, fastest-growing and profitable mobility providers in the world, the customer is always the focus for SIXT. Our sales department, as the most important bridge to our customers, enables us to further expand our market leadership in Germany and to intensively support SIXT in its international expansion. Sales at SIXT stands for a dynamic working atmosphere, innovative products, and excellent service quality. About us: We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!
    $31k-51k yearly est. 9d ago
  • Travel Coordinator

    Hayes Healthcare 4.6company rating

    Travel Service Consultant Job 19 miles from Hialeah

    Responsibilities: Partner with Assignment Coordinators and Inside Sales consultants to make professional and accurate business travel arrangements, including air, car, hotel and ground transportation for travelers. Confirm travel requests via request form Complete and send credit card authorizations as needed Track physicians credentialing process to ensure flights are booked accordingly Work with the accounting department to ensure all travel costs are accounted for and billed to the appropriate party
    $27k-39k yearly est. 60d+ ago
  • Shipboard Crew Travel Agent

    Crystal Cruises 4.5company rating

    Travel Service Consultant Job 11 miles from Hialeah

    The Shipboard Crew Travel Agent is tasked with coordinating and managing comprehensive travel arrangements for cruise ship crew members. This role involves booking flights, accommodations, and ground transportation, ensuring alignment with crew schedules and company policies. The agent will liaise closely with the crew, Shipboard HR, and onboard hotel operations to deliver seamless travel logistics while maintaining high service standards and cost efficiency. Responsibilities and Accountabilities Travel Coordination In coordination with Scheduling Managers and Shipboard Crew Accountants, arrange and book all travel needs for crew members, including flights, accommodations, and transportation, adhering to company policies and international visa requirements. Align travel schedules with embarkation and disembarkation timelines, ensuring smooth transitions. Manage last-minute travel changes or emergencies, including cancellations, delays, and rebookings. Communication & Support Serve as the primary contact for crew members and crew accountants for travel-related matters. Assist with travel inquiries, visa applications, and documentation for assignments. Provide 24/7 support for travel emergencies to ensure assistance is always available. Vendor Relations & Negotiation Collaborate with the company's air department to build strong relationships with airlines, hotels, and transportation providers. Negotiate contracts to secure favorable rates and quality services. Monitor vendor performance and address discrepancies or service issues. Budget Management & Reporting Oversee travel budgets to ensure cost-effectiveness while upholding service standards. Track and analyze travel expenses, providing regular reports to management. Identify trends and recommend strategies for cost optimization. ARC Reconciliation and Reporting Perform invoice reconciliation by accurately verifying and matching all tickets issued through GDS and third-party consolidators with Airlines Reporting Corporation (ARC) reports. Promptly identify and resolve discrepancies, ensuring timely and efficient processing of reconciled invoices by the accounting department. Manage Debit and Credit Memoranda to address billing adjustments and maintain accurate financial records. Compliance & Documentation Ensure all travel arrangements adhere to international travel regulations, maritime laws, and company policies. Maintain accurate records of tickets, itineraries, and invoices. Assist in preparing necessary documentation, including visas and permits. Process Improvement Identify and implement opportunities to enhance travel processes, efficiency, and crew satisfaction. Stay informed about industry trends, airline policies, and emerging travel technologies. Collaborate with HR and marine operations teams to streamline travel workflows. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Functions, duties, responsibilities, and activities may change at any time with or without notice. Requirements Education: High school diploma or equivalent; a degree in Travel Management, Business Administration, or related fields preferred. Experience: Minimum of five (5) years of experience in travel planning, focusing on cruise vessel shipboard crew or corporate travel. Skills/Qualifications: Expert level proficiency in travel booking systems (e.g., GDS Amadeus, Sabre). Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint programs. Excellent communication and customer service skills, with the ability to engage effectively with multicultural teams and clients (crew). Strong organizational skills with the ability to manage multiple travel tasks concurrently. Capacity to handle pressure and respond to emergencies or last-minute adjustments. Flexibility to work evenings and weekends, accommodating global time zones. Crisis communication experience and ability to operate calmly in high pressure and/or short-deadline situations. Must be highly detailed-oriented with strong organizational and follow-up skills. Team player with a positive attitude who works well cross-functionally. Resourceful, creative self-starter who takes initiative to learn processes and get things done with little supervision. Ability to multi-task and thrive in a fast-paced environment Expected Hours of Work The position is full-time and frequently requires working additional time outside of normal business hours.
    $27k-32k yearly est. 53d ago
  • Patient Services Consultant

    Interim Healthcare 4.7company rating

    Travel Service Consultant Job 19 miles from Hialeah

    Client Service Representative | Staffing Coordinator Wage: Starting at $24.00/Hour | DOE Schedule: Monday - Friday 8a-5p Bilingual in Spanish required Experience a culture that values CSRs for the vital role they play. At Interim HealthCare , you'll be part of an organization that cares for its employees as much as the clients and patients they serve. Since 1966, Interim HealthCare has been an employer of choice to CSRs seeking a fulfilling career where management supports them for the meaningful work they do. Our leadership team is comprised of more than 65 percent nurses and medical professionals, so we understand what it takes to deliver exceptional care and stand ready to support you. If that's the kind of company you thrive in, you are made for this! Our Client Service Representatives enjoy some excellent benefits: * Starting at $24.00/Hour | DOE * Make a positive impact in the lives of others through the work you do * Family-oriented culture that promotes work-life balance * Online training, growth and ability to earn CEUs * Tuition discounts through Rasmussen University * Generous PTO, Holiday Pay, Medical/Dental/Vision & 401(k) Benefits A few must-haves for Client Service Representatives: * Associate's degree or equivalent years of training and work experience preferred * Bilingual fluent in Spanish required * Six months to 1 years experience in scheduling preferred * Home Care office experience highly desired * Ability to work under pressure and multi-task required * Experience with employee on-boarding is preferred * Minimum of 1 year of experience in healthcare or a related industry * Understanding of state and federal home care standards and regulations * Excellent oral and written communication skills with clinical and non-clinical staff * Strong organizational skills, attention to detail and computer software proficiency As a Client Service Representative, here's a big-picture view of what you'll do: * Assist our Client Service Supervisor in ensuring compliance with quality and operational standards * Schedule staff and improve the process of client/patient scheduling for home care services * Document job orders, receive referrals and assist with staffing orders * Manage employee files, verify credentials and certifications, conduct background checks and advertise for staff positions * Verify client insurance and assist with office functions such as marketing, payroll and collections #SanJose Why Work for Interim HealthCare? Founded in 1966, Interim HealthCare is the nation's first home care company and a leading employer of Client Service Representatives (CSRs). Operating through 300+ offices, our commitment to you is expressed through a family-oriented culture that values and appreciates home care professionals, and a passion to put patients first. Join a nationwide network of CSRs who are making a positive impact in the lives of others through the meaningful work they do. Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $24 hourly 16d ago
  • Transformer Service Consultant

    Hitachi 4.4company rating

    Travel Service Consultant Job 33 miles from Hialeah

    Transformer Service Consultants (TSC) role is a primary point of contact between Hitachi Energy Sales teams and our customer base and will be expected to travel throughout the USA. Working with Hitachi's Sales Teams the TSS will gain access to customer sites and work to find opportunities for Hitachi Transformer Service Group. The TSC must have an understanding of the technical competencies listed below. Field Service projects may include: repair, maintenance of electrical components/power transformers, and new installations. The TSC will help customers define work scopes, and work with tendering to produce a quote to solve the customers need. The TSC will follow-up with the customer and Hitachi Energy Sales Teams to close the order. The TSC must conform with and abide by all regulations, policies, work procedures, and instructions in addition to all safety rules. The TSC will report into the Marketing & Sales Manager for Transformer Service. Must be proficient in technical competencies listed below: Transformer Assembly Transformer Repairs/Refurbishment/Modifications Electrical Testing Controls Digital Monitoring Equipment LTC's Oil Processing Oil Testing Principle Job Duties and Responsibilities: Must be able to drive company vehicle/equipment. Available to travel 50-60% of time within USA. * Ideal schedule is one week in office/one week on road * Occasional weekend requirements Receive assignments and instructions from manager - both oral and written. Must have the ability to understand customers problem and work to develop a solution Must be able to troubleshoot and resolve technical complex issues. Knowledgeable on * Power Transformers. * Troubleshooting experience of electrical testing/theory. * Troubleshooting experience of transformer controls. * Troubleshooting experience of oil processing. * Expert knowledge on Oil Testing Standards. Ability to understand and interpret blueprints, drawings, and schematics. Must be able to compose reports on customer visits, develop outline quotes to solve customer issues, field reports, daily activity reports and any other job site, customer specific reports to management/customer in a timely manner. Must be able to conduct pre-job/post-job walks. Must be able to assist Sales Teams, Tendering Specialists, Safety Managers, and Service Work Planner with following on-site project management: * Budget * Scope of work * Schedule * Manpower The above listed responsibilities are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities or duties required. People performing this function will be expected to perform other duties as assigned. Knowledge, Skills & Abilities Must be mechanically inclined, have knowledge of hand tools, and understand operating heavy machinery/equipment. Must be customer focused with good interpersonal skills, self-directed, positive attitude, ability to manage/influence without authority, willingness to learn and ability to follow instructions/directions. Must have advanced computer skills in Microsoft Office, ability to learn Salesforce.com, and excellent communication skills. Understand transformer/industry specifications to be able to troubleshoot/analyze data. Must have basic project management skills, able to plan/drive plan to execution, and understanding of financial concepts. Must have minimum 10+ years' experience working in the field on Transformer Repair, preferably field crew leader with minimum of 2+ years, and a HS Diploma or GED Equivalent. Locations in Oregon, Texas, and Tennessee Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by calling a Hitachi Energy HR Representative at ************** or by sending an email to: *******************. Resumes and applications will not be accepted in this manner.
    $26k-34k yearly est. 19d ago
  • Service Consultant - Lincoln North Miami

    Warren Henry Auto Group 3.9company rating

    Travel Service Consultant Job 7 miles from Hialeah

    This position functions as the face of the service department greeting customers as they arrive to the service drive providing excellent customer service and determining what the service needs of the vehicles are. Responsibilities Maintain Customer relations with all existing and future clients. Attempt to resolve any customer concerns or seek the appropriate management contact to assist. Plan and coordinate known appointments that will be arriving the next day. Set appointments using the Xtime center and maintain the service reservations. Answering service calls and following up in a timely manner. Review all monthly specials, learn current service menus and review sublet vendor services. Maintain department and customers service files and review for accuracy before sending to final scanning. Determine and discuss alternate transportation needs with customers. Greet customers, obtain and verify customer information and vehicle data, retrieve service history and follow the service consultant process manual. Process after hours drop off vehicles and towed in vehicles. Prepare all pickup and delivery clients and have ready for the drivers. Refer to pickup and delivery process manual. Promote the sales of labor, parts, sublet services and accessories to meet the customer's needs. Provide customer with accurate estimates and completion times. Obtain customers signature on all repair orders, document agreements, and credit card payment slips. Check on progress of each repair order throughout the day and keep customer informed of any status changes. Record any agreed upon changes on the repair order. Review all repair orders and verify that parts are billed out on appropriate lines and that all customer and warranty items have been billed and coded. Verify that all quality control standards have been met and vehicle has been washed before contacting customer. Follow up with all aging repair orders and provide daily explanation to Service Manager for any repair order open longer than 4 days. Maintain a customer satisfaction inquiry score above national average. Capture valid customer emails and maintain a CSI email capture rate higher than the national standard. Maintain a follow up system for special ordered parts or vehicles that will need additional future repairs. Maintain a clean orderly office that is acceptable in accordance with dealership's standards. Maintain all common customer areas and assure that all amenities are stocked and in proper working order. Report any major janitorial issues that cannot be quickly cleaned up or require special service. Perform cashier functions during the vehicle pick up process. Establish method of payment and collect cash, money order, check, Visa, Master card, or American Express. Account for all financial transactions daily and place the completed deposit envelope into the safe. Perform a cash drawer count at the end of your shift and report any overages or shortages to Service manager. Maintain all applicable certifications and keep continuing education up to date with TOE and dealer standards. Maintain Compli and complete assigned modules in a timely manner. Maintain a well groomed appearance and uniform while performing job duties or away at training. Conduct yourself in a suitable fashion when in uniform and off of the dealership premises. Your conduct will reflect the dealership directly and you must display a positive image for Warren Henry. Maintain pleasant working relationship with all dealership employees. Qualifications Customer Oriented - Ability to take care of the customers' needs while following company procedures. Time Management - Ability to utilize the available time to organize and complete work within given deadlines. Analytical Skills - Ability to use thinking and reasoning to solve a problem. Goal Oriented - Ability to focus on a goal and obtain a pre-determined result. Judgment - The ability to formulate a sound decision using the available information. Problem Solving - Ability to find a solution for or to deal proactively with work-related problems. Detail Oriented - Ability to pay attention to the minute details of a project or task. MINIMUM QUALIFICATIONS: High school diploma or general education degree (GED) or 1 year of related experience and/or training. Ability to read, write, reasonable spelling skills for writing repair orders and communicating professionally with email. Ability to effectively present information and respond to questions from management, employees and customers. Ability to calculate figures and amounts such as discounts, taxes, and percentages. Ability to apply common sense understanding to carry out instructions, tasks, or handle any customer situation. Ability to apply creative problem solving for any customer issue or concern and decide if further escalation is necessary. Valid Driver's License OTHER QUALIFICATIONS: Ability to operate the following equipment: Ability to operate a computer Ability to type Ability to use a calculator Ability to keep organized files and documents Not ready to apply? Connect with us for general consideration.
    $22k-26k yearly est. 5d ago
  • Service Consultant

    The Watches of Switzerland Group 4.2company rating

    Travel Service Consultant Job 34 miles from Hialeah

    Job Objective The Service Consultant ensures excellent client service to all internal and external clients by coordinating, prioritizing, communicating, and following up on all Service Orders. They will be responsible for the quality of each aftercare experience, ensuring the department standards are in line with company strategy. This role supports the organization, workflow, special order/spare parts management long-term operational efficiency, and generation of revenue throughout the Aftercare department. Responsibilities Identifying, sharing best practices throughout the business, and demonstrating excellent teamwork across the showroom and support services. Provide an exceptional client service experience by exceeding client expectations. Obtain a firm understanding all watch functions and ability to teach others when necessary. Measuring wrist sizes, changing straps and sizing bracelets. Utilize up-selling and cross-selling techniques for aftercare and special-order services to generate revenue. Constant and clear communication regarding status updates with clients, management and sales associates on an as needed basis. Client outreach/follow up to ensure satisfaction of services and to promote further business. Maintain organization of Aftercare area and toolkits as well as spare parts catalogue. Monthly audit of repair tools. Weekly audit of repairs via Perpetual Inventory and bi-weekly follow-up with repairs at vendors/clients. Duties such as but not limited to wrapping timepieces for protection, warranty activation, preparing timepieces post-transaction, preparing and shipping repairs. Ensure a cohesive working relationship between Aftercare and other departments/boutiques Ensure a strong and collaborative relationship with the Service Centers. Respond to client queries by telephone or email within the agreed upon timeframe. Oversee the client repairs process from beginning to end. Handle and resolve client complaints with a sense of urgency. Maintain all documentation, objectives, initiatives, PCI compliance and audit policy within the Aftercare department. Assist the manager with general fulfilment duties. Represent company and brand values. Attend departmental meetings, represent the brand at interna external meetings and or trainings. Recommend changes to systems and procedures to improve the efficiency of the showroom operations. Continually review operational practices to ensure best practice is delivered at all times. Implement the Equal Opportunities policy into your daily activities whenever possible. Be responsible for your own health & safety and that of your colleagues, in accordance with the Health & Safety and relevant directives. Work in accordance with IT policies and to ensure all new systems and data are secure. Other projects or tasks as assigned. Knowledge and Skills Preferred Experience * Experience with luxury watches. * Technical knowledge of timepieces and ability to change or size straps/bracelets * Knowledge of legal requirements surrounding their role particularly in the areas of Retail law, Health & Safety, & Security. Required Skills * Ability to manage and deliver operating costs, identifying suitable efficiency improvements. * Excellent project, planning, change and time management capabilities. * Exceptional communication and interpersonal skills. * IT literate. * Highly numerate with ability to understand and analyze performance and make effective decisions to ensure KIPs are delivered. * Results focused, understanding what is important to the business and to the client. * Flexible/Adaptable to change. Physical Requirements Required to stand up for long periods of time Ability to travel when required Working Conditions and Environment Schedule flexibility and availability required to accommodate showroom hours, including evenings and weekends Documents * Service Consultant (2).pdf (126.32 KB) * Apply Now
    $25k-32k yearly est. 50d ago

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