Travel service consultant jobs in Hoffman Estates, IL - 38 jobs
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P&T Business Platforms
Travel service consultant job in Downers Grove, IL
International Travel Counselor - 170005VG) Your mission as a Carlson Wagonlit Travel (CWT) International Travel Counselor is to “Deliver the Perfect Trip” so that CWT can sustain optimum results for clients and shareholders. You are specifically responsible for delighting the traveler/travel arranger, building commercial value, and strengthening the CWT brand in a way that balances the requirements of all stakeholders and positions our workforce as a key differentiator for our business.
Carlson Wagonlit Travel (CWT) is a global leader specializing in business travel management and our travel counselors know that teamwork and great results have no boundary. We are proud to have been named the most admired Travel Management Company - and we are even more proud that we achieved it together.
Learn about our travel counselor opportunities and start your journey today.
You delight the traveler/travel arranger
- Listen and lead the conversation to solve problems in a timely manner with all types of customers in all circumstances
- Create domestic and international travel arrangements for clients to include air, hotel, and ground transportation. International travel arrangements should comprise 50% of total bookings
- Build credibility and loyalty to CWT by ensuring consistency of service delivery (even if the person is unknown) around the globe in a way that compliments the unique travel policy of each client with interaction to make each traveler feel special
- Be a trusted advisor by offering informed and insightful recommendations which provide the very best traveler experience in each situation
You build CWT's commercial value
- Sell products that are of commercial value to CWT and contribute to CWT's profitability
- Operates with discretion for clients and the travel arrangers
- Follow company procedures, guidelines and standards
- Remain current on value we provide to each customer
- Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate
- Adapt and change as requirements of the business change
- Embrace new technology and ways of working that promote flexibility to adjust quickly to shifting needs of the business
You represent and strengthen the CWT brand in how you work on a day-to-day basis
Qualifications -Minimum High School diploma or equivalent
-Proven ability to create international travel arrangements including air, hotel and ground transportation (including transactions that are multi-segment/multi-destination)
-Great customer service skills
-Industry knowledge and travel reservation skills in order to create multi-segment, multi-destination international itineraries
-Complete knowledge of international travel requirements to include documentation and immunization requirements
-Skilled with Sabre GDS
-2-3 years' experience in the travel industry in a similar position
-Ability to meet and maintain required performance and productivity standards
-Excellent oral and written communication skills
-Ability to promote and embrace a team culture
-Knowledge of the Microsoft Excell, Avaya phone system, Moxie, and Power Express a plus
Primary Location: Downers GroveEmployment type: StandardJob Family: Travel CounselorScope: CountryTravel: NoShift: Day JobOrganization: P&T Business PlatformsExperience Level: 3 to 5 years Job Posting: Jan 26, 2018 As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, veteran status, disability status, sexual orientation, gender identity or any other federal, state or local protected class
$40k-60k yearly est. Auto-Apply 11h ago
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International Travel Counselor
CWT
Travel service consultant job in Downers Grove, IL
Your mission as a Carlson Wagonlit Travel (CWT) International Travel Counselor is to “Deliver the Perfect Trip” so that CWT can sustain optimum results for clients and shareholders. You are specifically responsible for delighting the traveler/travel arranger, building commercial value, and strengthening the CWT brand in a way that balances the requirements of all stakeholders and positions our workforce as a key differentiator for our business.
Carlson Wagonlit Travel (CWT) is a global leader specializing in business travel management and our travel counselors know that teamwork and great results have no boundary. We are proud to have been named the most admired Travel Management Company - and we are even more proud that we achieved it together.
Learn about our travel counselor opportunities and start your journey today.
You delight the traveler/travel arranger
- Listen and lead the conversation to solve problems in a timely manner with all types of customers in all circumstances
- Create domestic and international travel arrangements for clients to include air, hotel, and ground transportation. International travel arrangements should comprise 50% of total bookings
- Build credibility and loyalty to CWT by ensuring consistency of service delivery (even if the person is unknown) around the globe in a way that compliments the unique travel policy of each client with interaction to make each traveler feel special
- Be a trusted advisor by offering informed and insightful recommendations which provide the very best traveler experience in each situation
You build CWT's commercial value
- Sell products that are of commercial value to CWT and contribute to CWT's profitability
- Operates with discretion for clients and the travel arrangers
- Follow company procedures, guidelines and standards
- Remain current on value we provide to each customer
- Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate
- Adapt and change as requirements of the business change
- Embrace new technology and ways of working that promote flexibility to adjust quickly to shifting needs of the business
You represent and strengthen the CWT brand in how you work on a day-to-day basis
-Minimum High School diploma or equivalent
-Proven ability to create international travel arrangements including air, hotel and ground transportation (including transactions that are multi-segment/multi-destination)
-Great customer service skills
-Industry knowledge and travel reservation skills in order to create multi-segment, multi-destination international itineraries
-Complete knowledge of international travel requirements to include documentation and immunization requirements
-Skilled with Sabre GDS
-2-3 years' experience in the travel industry in a similar position
-Ability to meet and maintain required performance and productivity standards
-Excellent oral and written communication skills
-Ability to promote and embrace a team culture
-Knowledge of the Microsoft Excell, Avaya phone system, Moxie, and Power Express a plus
$40k-60k yearly est. Auto-Apply 60d+ ago
Travel Interventional Radiology (IR) - $2,944 per week in Oak Lawn, IL
Alliedtravelcareers
Travel service consultant job in Oak Lawn, IL
Interventional Radiology Pay: $2,944 per week Shift Information: Days
AlliedTravelCareers is working with Medical Solutions to find a qualified Interventional Radiology in Oak Lawn, Illinois, 60453!
A facility in Oak Lawn, IL is seeking its next amazing IR Technologist (Interventional Radiology). Read on if this sounds like your perfect fit!
About Medical Solutions
At Medical Solutions we treat you as the unique individual you are, paying attention to your specific career path and personal needs. Just check out the mosaic of happy Travelers on our website. We look forward to putting a smile on your face and adding your skill and talent to our Travel Nurse workforce.
Hit the road with Medical Solutions and you'll experience the best service the travel nursing industry has to offer, plus the adventure, compensation, and excellent benefits you desire and deserve.
We offer temporary RN travel jobs to healthcare professionals at top facilities nationwide, along with paid, pet friendly housing, day-one medical insurance, referral bonuses, and tons of other great benefits and resources for travelers in a variety of RN specialties.
Climb aboard if you want to build your career, grow your skills, work against the nursing shortage in jobs where your help is most needed, and explore new locations while on assignment with one of the nation's top travel nurse companies.
Our awesome Recruiters realize the importance of both the journey and the destination, and while working with us we promise you'll have a lot of fun along the way, too!
Requirements
ACLS, BLS
11119145EXPPLAT
PandoLogic. Category:Healthcare, Keywords:Radiologic Technologist, Location:Oak Lawn, IL-60454
$2.9k weekly 3d ago
Senior Corporate Travel Agent - GDS
Travelperk 4.3
Travel service consultant job in Chicago, IL
About Us
Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.
We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.
Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.
At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.
Visit ************ to learn more.
About the Role:
Location: Must be based in Chicago, IL
We are looking for an experienced, hands-on Senior Business TravelConsultant passionate about people and about making an impact. Our Customer Care team is one of the foundations of our company's success and growth. We hire empathetic people who understand what we are trying to achieve: Make business travellers happy!
Are you a problem solver and an empathetic professional driven by customer experience? Are you tired of companies that take their customers for granted? Ready to go the extra mile to help us grow by changing the way organisations book and manage their business travel?
As a Senior Business TravelConsultant, you will work with B2B customers and be part of a strategic team at TravelPerk. You will have a direct impact on our growth and customer retention. You will act proactively and address our clients' needs at any stage of their travels, ensuring high customer satisfaction and maintaining relationships at a 7-Star satisfaction standard.
What will you do?
Provide first-class, 7-star service to business travelers, managing travel bookings, amendments, and cancellations efficiently.
Arrange travel (domestic and international) for the NAM team's most strategic customers; including flights, car rentals, and hotels.
Work independently, using your initiative to handle client inquiries and provide solutions without supervision.
Communicate with clients via live chat, telephone, and email, ensuring all interactions are professional, friendly, and accurate.
Undertake travel reservations and amendments for TravelPerk customers, prioritizing customer service and booking accuracy.
Proactively maintain and develop client relationships, offering support throughout the entire travel process.
Provide suitable travel options and suggestions to meet client requirements.
Ensure all service level agreements are met and actively maintain the GDS queues.
Mentor and support junior team members, assisting with their queries and quality-checking their work as needed.
Support the Team Leader and collaborate with colleagues to maintain a high level of service.
What you'll need to have:
Possess expert knowledge of Amadeus/Sabre or similar GDS system, including reissuing (manual & automated) tickets autonomously
Are proficient in air fares and ticketing
Have great communication skills, fluency in English, both written and spoken is essential.
Are familiar with North American business culture and customer expectations.
Have previous experience as a Business TravelConsultant.
Are well-organized, and capable of working to tight deadlines under pressure.
Exhibit a positive and professional telephone manner, with confidence in interacting with clients and suppliers.
Are proactive in resolving customer queries and complaints, using their initiative to overcome problems.
Are flexible and willing to complete various tasks as needed, supporting the team and contributing to overall success.
Maintain a professional and positive attitude when dealing with suppliers, customers, and colleagues.
Motivate and encourage the well-being of the team, displaying a positive attitude at all times.
What we always look for:
Independent and autonomous. You don't need hand-holding to get things done
Good prioritisation and focus skills
Empathy - understand what our customers need
Smart, fast learner and tech-savvy
Flexible and able to adapt to constant changes with a positive mindset
You are open to receiving and giving constructive feedback
You want to learn - we have a 7-Star management team to mentor you!
On top of that, you will only be the right candidate if you are:
Honest, open and trustworthy: your peers and managers can trust you. You are a team player, don't play political games, and care more about the team's success than about your own career gains
Focused and determined: You don't let yourself be distracted. You can focus on accomplishing big wins and don't get lost in less important ideas that are floating around
You LOVE travel!
Working Hours & Conditions:
Office-based in our Chicago headquarters, 3 weekdays per week
During the training and the first 3 months in the job, while ramping, you'll be encouraged to work IRL 5 days per week.
Working hours are on a rotational basis and can be between 8:00 am - 8:00 pm. Shift patterns are fixed for 4 weeks to create stability
Flexible weekend ability required.
Weekly working hours will be 40 hours.
What do we offer?
💰 Competitive compensation, including equity in TravelPerk
🌴 Generous vacation days so you can rest and recharge
💊 Comprehensive benefit plans covering medical, dental, vision, life, and disability with coverage from your start date
💼 Financial benefits like 401k or Roth with company matching, and HSA or FSA plan.
💪 Subscription to Wellhub, the gym benefit.
👶 Family services that include adoption benefits and paid parental leave from 12 to 16 weeks
🏢 Global presence and hybrid working style
🥳 Unforgettable TravelPerk events, including travel to one of our hubs
📚 Learning and professional development opportunities
💙 Spring Health - Get access to 12x therapy & 12x coaching sessions per year!
📈 Exponential growth opportunities
🫶 16 paid hours per year to volunteer for a cause of your choice.
🌎 "Work from anywhere" allowance of 20 working days per year.
Compensation:
Compensation for this role is a combination of salary and stock options. The anticipated base salary range is $61,000 - $72,000 per year. Actual compensation may vary based on specific qualifications, experience, and other job-related factors.
How We Work
At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.
For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.
Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.
Protect Yourself from Recruitment Scams
All official communication from Perk will always come from email addresses ending ************ ********************, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk [dot] com, and we will confirm whether it is legitimate.
$61k-72k yearly Auto-Apply 60d+ ago
Online Travel Concierge
HB Travels
Travel service consultant job in Elgin, IL
About Us We are a professional travelservices company passionate about designing seamless, personalized, and memorable journeys. From luxury getaways to family vacations and business trips, we provide clients with tailored travel planning and attentive support all available online for their convenience.
Position Overview
We are seeking a client-focused and detail-oriented Online Travel Concierge to join our team. In this role, you will work with clients virtually to design custom travel experiences, assist with bookings, and provide exceptional service throughout their journey. The ideal candidate thrives on creating memorable experiences, is highly organized, and enjoys helping others explore the world.
Key Responsibilities
Consult with clients online to understand their travel goals, preferences, and special requests.
Curate and book accommodations, transportation, dining, and activities tailored to each clients needs.
Deliver customized itineraries and provide accurate confirmations.
Offer personalized recommendations and insider tips to enhance each trip.
Provide timely support before, during, and after travel.
Stay up to date on destinations, industry trends, and exclusive offers.
Qualifications
Prior experience in travel, hospitality, or customer service preferred.
Strong communication and interpersonal skills with a client-first mindset.
Excellent organizational and multitasking abilities.
Comfortable working virtually and using digital booking tools.
High attention to detail and a passion for crafting unique travel experiences.
What We Offer
Flexible, remote-friendly work environment.
Access to training and professional development resources.
Opportunities to grow within the travel industry.
Supportive and collaborative team culture.
Potential access to industry discounts and travel perks.
$46k-88k yearly est. 60d+ ago
Luxury Travel Specialist
Vacation Advertiser 4.4
Travel service consultant job in Chicago, IL
Love travel? Ready to turn your passion into a career? We're hiring Vacation Travel Specialists to help clients plan unforgettable trips from anywhere with Wi-Fi. No experience? No problem-we provide full training and support.
What You'll Do:
Book flights, hotels, car rentals, and vacation packages
Assist clients via phone, email, and chat
Provide travel recommendations and resolve booking issues
Ensure a smooth, stress-free travel experience
What You'll Need:
High school diploma or equivalent
Laptop, phone, and internet access
Great communication skills and a positive attitude
Customer service or hospitality experience is a plus
Willingness to learn and grow in the travel industry
What You'll Get:
Work-from-anywhere flexibility
Exclusive travel discounts and perks
Supportive team and ongoing training
Career growth opportunities
Apply Now and start your journey in travel today!
$67k-85k yearly est. Auto-Apply 60d+ ago
Travel Research Agent
Travelagility
Travel service consultant job in Naperville, IL
As a travel research agent, you will be responsible for helping clients plan and book their dream vacations. You will research destinations, hotels, and activities to create customized travel itineraries that meet each client's unique preferences and budget. Your exceptional customer service skills will ensure that each client has a seamless and enjoyable travel experience.
Since 2020, the tourism industry has experienced significant growth, with more people eager to explore new destinations and create lasting memories. The demand for travel agents has never been higher, as clients seek expert guidance and personalized recommendations to navigate the complexities of travel planning.
Working remotely with flexible hours allows you to balance your personal and family obligations while enhancing your mental health. This flexibility can lead to improved job satisfaction and overall well-being, as you have the freedom to create a work-life balance that works best for you.
To qualify for this position, you must have at least 2 years of customer service experience. This will ensure that you have the skills necessary to provide top-notch service to each client. In addition, we offer travel perks that allow you to visit destinations, hotels, and cruise ship tours, giving you the opportunity to experience firsthand the places you will be recommending to your clients.
This opportunity is perfect for travel enthusiasts who are passionate about helping others create unforgettable travel experiences. We provide travel certification, training, license, and insurance for all agents, as well as the ability to work from anywhere in the world. Join our team of dedicated travel agents and start making dreams come true for our clients today!
$35k-45k yearly est. 60d+ ago
Small Group Journeys Travel Consultant
Abercrombie & Kent USA DMC 3.9
Travel service consultant job in Downers Grove, IL
The Small Group Journey TravelConsultant is responsible for selling all Abercrombie & Kent group programs.
Responsibilities and Accountabilities:
Meet or exceed established sales goals
Assist guests and Travel Advisors with all group programs, pre/post accommodations, upgrades and limited custom extensions in combination with the group program
Ensure all Travel Studio booking details are complete and accurate in accordance with department guidelines
Maximize conversions by following up on Option bookings in established time frame
Demonstrate competency of product knowledge
Meet or exceed established A&K Sales & Service standards
Collaborate with Sales Assistants to ensure booking details are finalized in a timely manner
Collaborate with Documentation team to ensure seamless transition and continuity related to sales and documentation
Collaborate with all other internal departments to facilitate booking process and sales
Maintain up to date knowledge of current product offerings by attending regularly scheduled department meetings and training/product briefing sessions
Assist Guest Relations on post tour issues to ensure guest satisfaction is maintained
Make recommendations for process, procedure and technology improvements
Sales projects as determined by management
Skills and Abilities
Excellent verbal and written communication skills with an emphasis on telephone sales
Detail oriented with excellent organizational skills and ability to multitask
Strong geographic, destination, cultural and world affairs knowledge
Intermediate computer skills required (Microsoft Office) and ability to quickly master new technologies
Good judgment and problem-solving skills
Ability to work in a team environment
Excellent inter-personal skills
Must be able to read/write/speak in English
Foreign language skills preferred
Education and Additional Experience
Associate or bachelor's degree preferred or equivalent job experience
High School diploma required
Two years travel industry experience preferred
Sales experience preferred
Knowledge of world geography preferred
Special Requirements
Evening, weekend and approved overtime may be required
International travel may be required (and maintain a current passport)
Salary Range
$43,000 - $46,000; with additional earning potential through sales incentives.
Benefits
A&K offers a large portfolio of competitive benefits to all eligible, full-time employees. Some benefits are provided at no cost to the employee, such as group life insurance, short-term and long-term disability, and travel discounts. Other elective benefits include medical, dental, and vision insurance, supplemental life insurance, pre-tax healthcare and dependent FSAs, and a 401(k) plan with generous company match.
EEO Statement
Abercrombie & Kent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$43k-46k yearly Auto-Apply 51d ago
Travel CCU
Careers On Demand
Travel service consultant job in Chicago, IL
$2191/Weekly Gross: $720/Week Taxable ($20/hr), $1471/Week Tax Free Stipends, Up to $600 for Travel Reimbursement Included. 56 cents per mile up to $300 each way. Paid out 2nd pay check and last pay check. Mileage calculated based on permanent address to facility address. $15/hr for Orientation
13 weeks
4 day shift 7a-730p
4 dayshift7a-730pOrientation will be online; MediTech EMR training will be in person; you will receive details on both upon booking and confirmation. Candidates must be willing to work multiple units; Sinai Health is a level 1 trauma facility. Med - scan / bar-code compliance must be 95% for all clinicians, agency and core staff.
See attestation attached to this position. PPE: Sinai will provide what is available.Job Summary:Provides direct nursing care in a diverse healthcare environment in accordance with established policies, procedures and protocols of the healthcare organization.
Perform confidential professional nursing care of patients in the inpatient and/or outpatient setting. Provide patient care services including but not limited to completion of admission/discharge assessments, shift assessments, education, drug administration and monitoring of patients.
The nurse will collaborate with other disciplines to provide high quality and timely patient care. Services are provided in accordance with hospital policies and procedures You may be asked to provide patient care in the following areas:Medical/Surgical, Telemetry, Step-down, Critical Care, Emergency Department, OR/PACU, Procedural Areas, Inpatient Behavioral Health, Mother Baby Unit, LD, NICU based on their clinical area of expertise.
Responsibilities: Implements and monitors patient care plans. Monitors, records and communicates patient condition as appropriate. Serves as a primary coordinator of all disciplines for well-coordinated patient care. Notes and carries out physician and nursing orders.
Assesses and coordinates patient's discharge planning needs with members of the healthcare team.REPORTING RELATIONSHIPS: Reports to: System Director SHS Patient Transfer and Navigation Center Provides Supervision to: None WORKPLACE CONDITIONSPHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk orhear. The employee frequently is required towalk. The employee is occasionally required tostand. The employee must frequently liftand/ormove 25pounds and occasionally lift up to 50pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjustfocus.WORK ENVIRONMENT: The noise level in the work environment is usuallymoderate.
BLOOD-BORNE PATHOGEN EXPOSURE CATEGORYCategory1 Job usually involves contact with patients or patient sspecimens.Exposure to blood, body fluids, non-intact skin or tissue specimens, is possible Category 2 Job may expose incumbent occasionally or in emergency situations to blood, body fluids, non-intact skin or tissue specimens Category
3 Job does not involve exposure to blood, body fluids, non-intact skin or tissue specimens. Incumbent does not perform or help in emergency medical care or first aid as a part of his/her job.
JOB REQUIREMENTS:MINIMUM EDUCATION: Graduate of an accredited school of nursing required Associates of Science in Nursing (ASN) or a Bachelor s of Science in Nursing (BSN) preferred
MINIMUM WORK EXPERIENCE: One year of clinical nurse experience in Critical Care, ED, Telemetry, Operating Room/PACU, Procedural, Behavioral Health, Maternal Child, or NICU.REQUIRED LICENSES, CERTIFICATES, REGISTRATIONS: Currently licensed as a Registered Professional Nurse in the State of Illinois.
BLS/ACLS credentialed from the American Heart Association (AHA) obtained prior to hire date or job transfer date.TRAVEL REQUIREMENT: Floating between Mount Sinai (North), Holy Cross (South) and Schwab Rehab campuses. Position Urgency:Normal
$720-2.2k weekly 60d+ ago
Dentist, DDS- Technical Service Consultant- Part time
I4 Search Group Healthcare
Travel service consultant job in Chicago, IL
Job Description
Job Title: Technical ServicesConsultant (DDS)
Commitment: Part-Time (Flexible hours)
Salary: DOE
We are seeking a highly skilled and forward-thinking Doctor of Dental Surgery (DDS/DMD) to join our Technical Services team. This is a unique opportunity for a clinician-perhaps looking to transition away from full-time clinical practice-to influence the industry by bridging the gap between the operatory and the dental laboratory.
You will serve as a key clinical advisor, helping our customers navigate complex restorative cases, mastering digital workflows, and elevating the standard of care through education.
Key Responsibilities
Case Consultation: Act as the primary clinical touchpoint for "difficult cases," providing expert guidance on treatment planning, material selection, and restorative design.
Digital Transformation: Lead the charge in advancing the Digital Denture Pathway, helping practices transition from traditional workflows to high-precision digital protocols.
Clinical Education: Develop and deliver high-impact courseware for our customers. This includes leading hands-on sessions at our Chicago Education Center and hosting webinars.
Quality Advocacy: Consult with partner practices on improving impression-taking techniques (both analog and intraoral scanning) to reduce remakes and ensure superior outcomes.
Lab Collaboration: Work side-by-side with our lab technicians to refine processes and ensure clinical feasibility in every restoration we produce.
Qualifications
Education: DDS or DMD from an accredited dental school.
Licensure: Active (or recently active/retired) Illinois Dental License.
Experience: Significant experience in restorative dentistry, candidates must be current on modern digital dental trends, including IOS (Intraoral Scanning) and CAD/CAM technology.
Communication: Exceptional ability to educate and mentor other clinicians.
Location: Must be based in the Chicago area with the ability to commute to our North Chicago laboratory.
$54k-93k yearly est. 14d ago
Travel PT
Pleasant Prairie
Travel service consultant job in Pleasant Prairie, WI
About the Job: We are seeking a skilled and compassionate Travel Physical Therapist (PT) to join our team for 13-week contract assignments across the country! This is an exciting opportunity to enhance your career, gain experience in diverse clinical settings, and explore new locations-all while making a meaningful impact on patients' mobility and quality of life.
What We Offer:
Competitive weekly pay and comprehensive benefits.
Housing and travel stipends to support your assignments.
Flexibility to explore new locations every 13 weeks.
Ongoing support from our dedicated team to ensure smooth transitions between contracts.
Responsibilities:
Evaluate and assess patients to develop individualized treatment plans aimed at improving mobility, strength, and function.
Implement evidence-based physical therapy interventions to assist patients in achieving rehabilitation goals.
Monitor patient progress, adjust treatment plans as needed, and document therapy outcomes.
Collaborate with interdisciplinary teams to ensure comprehensive, patient-centered care.
Educate patients and caregivers on exercises, techniques, and strategies for continued recovery.
Maintain a safe and organized therapy environment, ensuring all equipment is properly used and maintained.
Requirements:
Doctor of Physical Therapy (DPT) or Master's in Physical Therapy (MPT) from an accredited program.
Active PT license in the state of practice or eligibility for licensure in multiple states (licensing assistance provided for travel assignments).
Minimum of 1 year of clinical experience preferred; new grads with strong skills encouraged to apply.
Ability to adapt quickly to new settings and patient populations.
Strong communication, documentation, and teamwork skills.
Passion for patient-centered care and willingness to travel for new assignments.
Take your PT career on the road and experience new places while making a difference! Apply today for a 13-week travel assignment!
$51k-98k yearly est. 60d+ ago
Luxury Travel Concierge
Kim Luxe Travel
Travel service consultant job in Chicago, IL
We are seeking a Luxury Travel Concierge to assist clients looking for elevated and personalized travel experiences. This position is ideal for someone who enjoys attention to detail, refined service, and working remotely while helping clients plan special trips.
Key Responsibilities:
Learn about client preferences and travel expectations
Assist in suggesting higher-end travel options and experiences
Support booking arrangements for premium lodging and services
Maintain communication and provide attentive support
Coordinate with suppliers for availability and information
Share organized travel documents and confirmations
Ensure accuracy and smooth planning
Qualifications:
Professional communication skills
Organized and detail-oriented
Comfortable working online
Service-focused mindset
Discretion and reliability
Experience in hospitality or customer care helpful, not required
What We Offer:
Remote structure
Training and specialty travel resources
Supportive work environment
Tools used for travel coordination
$46k-88k yearly est. 13d ago
Digital Travel Concierge
Destinytravel
Travel service consultant job in Chicago, IL
As a Digital Travel Concierge, you will assist travelers throughout their planning and travel experience by coordinating details, answering questions, and managing updates as needed. Your goal is to make every journey seamless and stress-free while helping clients feel confident and supported at every step. You will work closely with travelers to understand their preferences and provide thoughtful, accurate guidance.
At Destiny&Co, we focus on personalized service and high-quality travel coordination.
Key Responsibilities
Assist clients with questions and travel updates.
Provide destination insights and requirements.
Confirm itineraries and travel details.
Offer proactive communication and support.
Gather post-trip feedback.
Benefits
Fully remote work setup.
Flexible schedule options.
Training and travel perks.
What We're Looking For
Clear communication skills.
Strong attention to detail.
Comfort with online tools.
Genuine interest in travel.
$46k-88k yearly est. 7d ago
Service Consultant
Chubb 4.3
Travel service consultant job in Chicago, IL
Combined Insurance is seeking a ServiceConsultant to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!
JOB SUMMARY:
The ServiceConsultant will act as the primary service representative for the markets associated with their assigned Sales Agent Directors, post implementation. Each ServiceConsultant may work with multiple Sales Agent Directors. This role will be responsible for timely and successful resolution of client needs and improving the overall client experience. The ServiceConsultant is expected to build & maintain positive relationships with all stakeholders, including our sales organization, employer groups & cross functional internal partners. They will prioritize service functions for their designated market(s) & execute tasks and responsibilities. This role will have direct ownership of a specific zonal block of business, focusing on management of in-force policies to ensure optimal service delivery and client satisfaction.
This position requires strong relationship management, communication, critical thinking, project management, and problem resolution skills to meet the diverse needs of our sales team and employer groups.
RESPONSIBILITIES:
Analyze, research & respond to all inquiries related to an employer group, must develop a broad working knowledge of company policies & procedures, policy information/management, premium & billing administration, and enrollment processing. Handles level 2+ tasks that are more complex in nature.
Liaison between external client & sales partners and cross functional internal partners via the Service email inquiries for level 2+ tasks.
Communicate and collaborate across all internal Customer Experience Delivery teams to project manage complex or escalated service requests to a timely and effective resolution. This could include Premium Billing, Premium Processing, Policyholder Services, Benefit Changes, Underwriting, Enrollment Services, and Sales.
Proactively manage expectations of clients and agents to address issues as they arise while concisely and effectively communicating status, issues, and timelines.
Responsible to make updates and adjustments to policyholder and group records, and related items.
Effectively project manage Salesforce Case workload.
Develop and maintain a trust-based & positive relationship and rapport with internal and external clients.
Collaborate & drive positive change with internal partners to improve processes & procedures.
Assist Account Managers in identifying methods to grow the account and increase broker or client satisfaction.
Mentor & train new hires. Supports ongoing team knowledge & development.
Perform other duties as assigned.
SKILLS & EXPERIENCE:
Excellent verbal and written communication, interpersonal and customer service skills
Proficient computer skills and ability to quickly learn multiple systems.
Ability to structure and manage work across multiple functions.
Ability to influence and build consultative, trust-based relationships.
Ability to identify issues, remediation tactics and escalation paths.
Personal initiative and accountability.
Sound judgment and ability to problem solve.
Sound organizational and time management skills
Ability to prioritize and manage multiple priorities.
COMPETENCIES:
Relationship-Builder - Is helpful, respectful, approachable, team and service-oriented, building strong working relationships and a positive work environment; maintains an exceptional client service mindset.
Emotional Intelligence - Demonstrates professionalism through maintaining composure, adapting to change, actively listening & providing empathy, perceiving and interpreting emotional cues, effectively navigating through relationships, and making informed decisions based on emotional awareness.
Problem Solving - Takes an organized and logical approach to thinking through problems and complex issues. Simplifies complexity by breaking down issues into manageable parts. Looks beyond the obvious to get at root causes. Develops insight into problems, issues and situations.
Continuous Learning - Demonstrates a desire and capacity to expand expertise, develop new skills and grow professionally. Seeks and takes ownership of opportunities to learn, acquire new knowledge and deepen technical expertise. Takes advantage of formal and informal developmental opportunities. Takes on challenging work assignments that lead to professional growth.
Initiative - Willingly does more than is required or expected in the job. Meets objectives on time with minimal supervision. Eager and willing to go the extra mile in terms of time and effort. Is self-motivated and seizes opportunities to make a difference.
Adaptability - Ability to re-direct personal efforts in response to changing circumstances. Is receptive to new ideas and new ways of doing things. Effectively prioritizes according to competing demands and shifting objectives. Can navigate through uncertainty and knows when to change course.
Results Orientation - Effectively executes on plans, drives for results and takes accountability for outcomes. Perseveres and does not give up easily in challenging situations. Recognizes and capitalizes on opportunities. Takes full accountability for achieving (or failing to achieve) desired results.
Values Orientation - Upholds and models Chubb values and always does the right thing for the company, colleagues and customers. Is direct, truthful, and trusted by others. Acts as a team player. Acts ethically and maintains a high level of professional integrity. Fosters high collaboration within own team and across the company.
Detail Oriented - Has exceptional attention to detail and focus on accurate and timely delivery. Maintains a consistent high level of quality of work.
Creativity - Possess the ability to analyze a situation and develop an alternative method for handling a situation when traditional methods aren't successful.
EDUCATION:
4-year college degree or equivalency strongly preferred; equivalent work experience may substitute
Experience with voluntary benefit lifecycle. 3 years of group benefits insurance industry experience preferred.
Previous experience in account management or field sales support is preferred.
The pay range for the role is $60,700 to $103,300. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
$60.7k-103.3k yearly Auto-Apply 60d+ ago
Traveling Assistant Store Opening Coordinator
Ollie's Bargain Outlet 4.3
Travel service consultant job in Kenosha, WI
The Assistant Store Opening Coordinator is responsible for assisting the Store Opening Coordinator with all aspects of store openings. This position is responsible for building fixtures, merchandising and training of new Associates. This role is required to provide guidance, delegation and coaching to Associates during the new store set up process.
Primary Responsibilities:
* Ensure meeting of daily timelines for fixture build, truck unload, ticketing, and merchandising through management and training of associates.
* Provide guidance and instruction to Associates on new store project plans and expectations.
* Maintain a safe work environment.
* Ensure all safety regulations and requirements are met.
* Provide encouragement and motivation to new store set up teams.
* Schedule and monitor workload at new store locations.
* Communicate frequently with Store Opening Coordinator to keep projects on schedule.
* Ensure store layouts are implemented based on plans.
* Assist with executing new store business strategies.
* Complete tasks by assigned deadlines.
* Assist with managing the staffing needs for new stores by maintaining hiring standards, recruiting, interviewing and candidate selection.
* Complete any additional responsibilities and/or duties as assigned.
Qualifications:
* High School diploma or equivalent required.
* Experience in retail architecture or space planning preferred.
* Bachelor's Degree in management preferred.
* Minimum of one year of retail experience in a supervisory role in a mid-size to large retail service-oriented business, or demonstration of skills and learning through an internal development program and selection process.
* Working knowledge of computers; must be proficient in Microsoft Excel
* Ability to operate all equipment necessary to perform the job.
Physical Requirements:
* Physical ability to stand for extended periods and to move and handle boxes of merchandise and fixtures.
* Duties may frequently involve the use of ladders and stairs.
* Ability to work a flexible schedule, including nights, weekends, and holidays.
* Travel to new stores including overnight travel required.
* Frequent lifting up to 70 lbs.
* Ability to work in a constant state of alertness and safe manner.
Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation, gender identification, national origin, age, veteran's status, disability, genetic information or any other legally protected status.
$42k-51k yearly est. 42d ago
Travel Interventional Radiology (IR) - $2,707 per week in Kenosha, WI
Alliedtravelcareers
Travel service consultant job in Kenosha, WI
Interventional Radiology Pay: $2,708 per week Shift Information: Days
AlliedTravelCareers is working with Medical Solutions to find a qualified Interventional Radiology in Kenosha, Wisconsin, 53142!
A facility in Kenosha, WI is seeking its next amazing IR Technologist (Interventional Radiology). Read on if this sounds like your perfect fit!
Nurses and allied healthcare professionals are in high demand nationwide, and our team of industry-leading, traveler-favorite recruiters can get you where you want to go - personally and professionally. Wherever you may roam, travel healthcare helps you hone your skills and build an amazing resume.
When you work with Medical Solutions, we've got your back 100% - starting with your co-captain and sidekick, your trusty recruiter. In addition to providing the industry's best recruiters, we offer tons of high-paying jobs, clinical support, and incredible benefits, including:
A compensation package that reflects your goals!
Your very own friendly, hardworking recruiter
$1,000 unlimited referral bonus
401(k) with company contribution
Paid, private, pet-friendly housing
Licensure/certification reimbursement
Traveler discount program
Free employee assistance program (EAP)
Day-one medical, dental, and vision insurance
24/7 customer care
Voluntary insurance benefits
Equal employment opportunity
And more!
About Medical Solutions
At Medical Solutions we treat you as the unique individual you are, paying attention to your specific career path and personal needs. Just check out the mosaic of happy Travelers on our website. We look forward to putting a smile on your face and adding your skill and talent to our Travel Nurse workforce.
Hit the road with Medical Solutions and you'll experience the best service the travel nursing industry has to offer, plus the adventure, compensation, and excellent benefits you desire and deserve.
We offer temporary RN travel jobs to healthcare professionals at top facilities nationwide, along with paid, pet friendly housing, day-one medical insurance, referral bonuses, and tons of other great benefits and resources for travelers in a variety of RN specialties.
Climb aboard if you want to build your career, grow your skills, work against the nursing shortage in jobs where your help is most needed, and explore new locations while on assignment with one of the nation's top travel nurse companies.
Our awesome Recruiters realize the importance of both the journey and the destination, and while working with us we promise you'll have a lot of fun along the way, too!
Requirements
ACLS, ARRT, BLS (AHA)
10992947EXPPLAT
PandoLogic. Category:Healthcare, Keywords:Radiologic Technologist, Location:Kenosha, WI-53141
$2.7k weekly 1d ago
Corporate Travel Agent - GDS
Travelperk 4.3
Travel service consultant job in Chicago, IL
About Us
Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.
We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.
Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.
At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.
Visit ************ to learn more.
About the Role:
We are seeking an experienced Travel Support Agent with strong GDS expertise (Amadeus highly preferred) who is passionate about helping people and making an impact. Our Customer Care team is one of the foundations of TravelPerk's success and growth, and we look for empathetic professionals with the technical know-how to deliver exceptional service and ensure our mission: making business travelers happy.
Are you a problem solver and an empathetic professional driven by customer experience? Are you tired of companies that take their customers for granted? Ready to go the extra mile to help us grow by changing the way organizations book and manage their business travel?
As a Travel Support Agent, you will work with B2B customers and be part of a strategic team at TravelPerk. You will have a direct impact on our growth and customer retention. You will act proactively and address our clients' needs at any stage of their travels, ensuring high customer satisfaction and maintaining relationships at a 7-Star satisfaction standard.
What will you do?
Work in Amadeus to support our B2B customers in their Business Travels
Liaise with suppliers and partners to resolve booking issues
Keep high satisfaction standards and exceed customer expectations as much as possible when managing bookings, queries and requests
Resolve problems by applying established TravelPerk policies, procedures and tactics, and also by thinking out of the box when anything established is not enough
Addressing, preempting and solving problems - You are an owner and anticipate issues before they come your way!
Document and share customer feedback to help refine service delivery.
Support the team in achieving retention and satisfaction goals specific to the NAM market.
Help define and establish best practices together with the rest of the team in sales, operations and customer care
Stay up-to-date with new features and product launches in TravelPerk - there are lots, so be prepared for some serious innovation!
What you'll need to have:
Excellent English, spoken and written
Familiarity with North American business culture and customer expectations.
Proven experience in working with Amadeus (or equivalent) GDS Cars, Hotels and Trains
Proven experience in working with Amadeus (or equivalent) GDS flights, another GDS will be a plus
A proven background working in the business travel industry.
Proven experience going above and beyond to provide an amazing service to help customers
What we always look for:
Independent and autonomous. You don't need hand-holding to get things done
Good prioritization and focus skills
Empathy - understand what our customers need
Smart, fast learner and tech-savvy
Flexible and able to adapt to constant changes with a positive mindset
You are open to receiving and giving constructive feedback
You want to learn - we have a 7-Star management team to mentor you!
On top of that, you will only be the right candidate if you are:
Honest, open and trustworthy: your peers and managers can trust you. You are a team player, don't play political games, and care more about the team's success than about your own career gains
Focused and determined: You don't let yourself be distracted. You can focus on accomplishing big wins and don't get lost in less important ideas that are floating around
You LOVE Travel!
Working Hours & Conditions:
Office-based in our Chicago headquarters, 3 weekdays per week
During the training and the first 3 months in the job, while ramping, you'll be encouraged to work IRL 5 days per week.
Working hours are on a rotational basis and can be between 8:00 am - 8:00 pm. Shift patterns are fixed for 4 weeks to create stability
Flexible weekend ability required.
Weekly working hours will be 40 hours.
What do we offer?
💰 Competitive compensation, including equity in TravelPerk
🌴 Generous vacation days so you can rest and recharge
💊 Comprehensive benefit plans covering medical, dental, vision, life, and disability with coverage from your start date
💼 Financial benefits like 401k or Roth with company matching, and HSA or FSA plan.
💪 Subscription to Wellhub, the gym benefit.
👶 Family services that include adoption benefits and paid parental leave from 12 to 16 weeks
🏢 Global presence and hybrid working style
🥳 Unforgettable TravelPerk events, including travel to one of our hubs
📚 Learning and professional development opportunities
💙 Spring Health - Get access to 12x therapy & 12x coaching sessions per year!
📈 Exponential growth opportunities
🫶 16 paid hours per year to volunteer for a cause of your choice.
🌎 "Work from anywhere" allowance of 20 working days per year.
Compensation:
Compensation for this role is a combination of salary and stock options. The anticipated base salary range is $50,000 - $59,000 per year. Actual compensation may vary based on specific qualifications, experience, and other job-related factors.
How We Work
At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.
For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.
Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.
Protect Yourself from Recruitment Scams
All official communication from Perk will always come from email addresses ending ************ ********************, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk [dot] com, and we will confirm whether it is legitimate.
$50k-59k yearly Auto-Apply 60d+ ago
Travel CCU
Careers On Demand
Travel service consultant job in Chicago, IL
$2057/Weekly Gross: $720/Week Taxable ($20/hr), $1337/Week Tax Free Stipends, Up to $600 for Travel Reimbursement Included. 56 cents per mile up to $300 each way. Paid out 2nd pay check and last pay check. Mileage calculated based on permanent address to facility address. $15/hr for Orientation
13 weeks
2 nightshift 7p-730a
2 nightshift 7p-730aOrientation will be online; MediTech EMR training will be in person; you will receive details on both upon booking and confirmation. Candidates must be willing to work multiple units; Sinai Health is a level 1 trauma facility.
Med - scan / bar-code compliance must be 95% for all clinicians, agency and core staff. See attestation attached to this position. PPE: Sinai will provide what is available.Job Summary:
Provides direct nursing care in a diverse healthcare environment in accordance with established policies, procedures and protocols of the healthcare organization. Perform confidential professional nursing care of patients in the inpatient and/or outpatient setting.
Provide patient care services including but not limited to completion of admission/discharge assessments, shift assessments, education, drug administration and monitoring of patients.
The nurse will collaborate with other disciplines to provide high quality and timely patient care. Services are provided in accordance with hospital policies and procedures You may be asked to provide patient care in the following areas:Medical/Surgical, Telemetry, Step-down, Critical Care, Emergency Department, OR/PACU, Procedural Areas, Inpatient Behavioral Health, Mother Baby Unit, LD, NICU based on their clinical area of expertise.Responsibilities: Implements and monitors patient care plans.
Monitors, records and communicates patient condition as appropriate. Serves as a primary coordinator of all disciplines for well-coordinated patient care. Notes and carries out physician and nursing orders. Assesses and coordinates patient's discharge planning needs with members of the healthcare team.
Reporting Relationships: Reports to: System Director SHS Patient Transfer and Navigation Center Provides Supervision to: None WORKPLACE CONDITIONS PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
The employee frequently is required to walk. The employee is occasionally required to stand. The employee must frequently lift and/or move 25 pounds and occasionally lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus.
WORK ENVIRONMENT: The noise level in the work environment is usually moderate. BLOOD-BORNE PATHOGEN EXPOSURE CATEGORY Category 1 Job usually involves contact with patients or patient s specimens. Exposure to blood, body fluids, non-intact skin or tissue specimens, is possible Category 2 Job may expose incumbent occasionally or in emergency situations to blood, body fluids, non-intact skin or tissue specimens Category 3
Job does not involve exposure to blood, body fluids, non-intact skin or tissue specimens. Incumbent does not perform or help in emergency medical care or first aid as a part of his/her job.
JOB REQUIREMENTS: MINIMUM EDUCATION: Graduate of an accredited school of nursing required Associates of Science in Nursing (ASN) or a Bachelor s of Science in Nursing (BSN) preferred
MINIMUM WORK EXPERIENCE: One year of clinical nurse experience in Critical Care, ED, Telemetry, Operating Room/PACU, Procedural, Behavioral Health, Maternal Child, or NICU.
REQUIRED LICENSES, CERTIFICATES, REGISTRATIONS: Currently licensed as a Registered Professional Nurse in the State of Illinois. BLS/ACLS credentialed from the American Heart Association (AHA) obtained prior to hire date or job transfer date.
TRAVEL REQUIREMENT: Floating between Mount Sinai (North), Holy Cross (South) and Schwab Rehab campuses. Position Urgency:Rapid Response Crisis
$720-2.1k weekly 60d+ ago
Virtual Travel Support
Destinytravel
Travel service consultant job in Chicago, IL
As a Virtual Travel Support Partner, you will help clients feel prepared, supported, and informed throughout their travel process. You'll assist with arrangements, updates, documentation, and follow-ups that create effortless and enjoyable experiences.
At Destiny&Co, we are dedicated to providing high-quality support that makes travel easy and memorable.
Key Responsibilities
• Respond to travel inquiries and requests in a professional manner.
• Assist with confirmations, itineraries, and requirements.
• Communicate destination details and preparation guidance.
• Provide follow-up before and after travel.
• Resolve concerns with empathy, patience, and timely communication.
Benefits
• Remote flexibility and work-life balance.
• Travel perks and professional development.
• Supportive team culture.
• Opportunities for long-term growth.
What We're Looking For
• Excellent written and verbal communication.
• Organized and detail-oriented.
• Customer service experience a plus.
• Comfortable using digital tools.
• Passion for travel and service.
$46k-88k yearly est. 13d ago
Service Consultant
Chubb 4.3
Travel service consultant job in Chicago, IL
Combined Insurance is seeking a ServiceConsultant to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!
The ServiceConsultant will act as the primary service representative for the markets associated with their assigned Sales Agent Directors, post implementation. Each ServiceConsultant may work with multiple Sales Agent Directors. This role will be responsible for timely and successful resolution of client needs and improving the overall client experience. The ServiceConsultant is expected to build & maintain positive relationships with all stakeholders, including our sales organization, employer groups & cross functional internal partners. They will prioritize service functions for their designated market(s) & execute tasks and responsibilities. This role will have direct ownership of a specific zonal block of business, focusing on management of in-force policies to ensure optimal service delivery and client satisfaction.
This position requires strong relationship management, communication, critical thinking, project management, and problem resolution skills to meet the diverse needs of our sales team and employer groups.
RESPONSIBILITIES:
Analyze, research & respond to all inquiries related to an employer group, must develop a broad working knowledge of company policies & procedures, policy information/management, premium & billing administration, and enrollment processing. Handles level 2+ tasks that are more complex in nature.
Liaison between external client & sales partners and cross functional internal partners via the Service email inquiries for level 2+ tasks.
Communicate and collaborate across all internal Customer Experience Delivery teams to project manage complex or escalated service requests to a timely and effective resolution. This could include Premium Billing, Premium Processing, Policyholder Services, Benefit Changes, Underwriting, Enrollment Services, and Sales.
Proactively manage expectations of clients and agents to address issues as they arise while concisely and effectively communicating status, issues, and timelines.
Responsible to make updates and adjustments to policyholder and group records, and related items.
Effectively project manage Salesforce Case workload.
Develop and maintain a trust-based & positive relationship and rapport with internal and external clients.
Collaborate & drive positive change with internal partners to improve processes & procedures.
Assist Account Managers in identifying methods to grow theaccount and increase broker or client satisfaction.
Mentor & train new hires. Supports ongoing team knowledge & development.
Perform other duties as assigned.
SKILLS & EXPERIENCE:
Excellent verbal and written communication, interpersonal and customer service skills
Ability to structure and manage work across multiple functions.
Ability to influence and build consultative, trust-based relationships.
Ability to identify issues, remediation tactics and escalation paths.
Personal initiative and accountability.
Sound judgment and ability to problem solve.
Sound organizational and time management skills
Ability to prioritize and manage multiple priorities.
COMPETENCIES:
Relationship-Builder - Is helpful, respectful, approachable, team and service-oriented, building strong working relationships and a positive work environment; maintains an exceptional client service mindset.
Problem Solving - Takes an organized and logical approach to thinking through problems and complex issues. Simplifies complexity by breaking down issues into manageable parts. Looks beyond the obvious to get at root causes. Develops insight into problems, issues and situations.
Continuous Learning - Demonstrates a desire and capacity to expand expertise, develop new skills and grow professionally. Seeks and takes ownership of opportunities to learn, acquire new knowledge and deepen technical expertise. Takes advantage of formal and informal developmental opportunities. Takes on challenging work assignments that lead to professional growth.
Initiative - Willingly does more than is required or expected in the job. Meets objectives on time with minimal supervision. Eager and willing to go the extra mile in terms of time and effort. Is self-motivated and seizes opportunities to make a difference.
Adaptability - Ability to re-direct personal efforts in response to changing circumstances. Is receptive to new ideas and new ways of doing things. Effectively prioritizes according to competing demands and shifting objectives. Can navigate through uncertainty and knows when to change course.
Results Orientation - Effectively executes on plans, drives for results and takes accountability for outcomes. Perseveres and does not give up easily in challenging situations. Recognizes and capitalizes on opportunities. Takes full accountability for achieving (or failing to achieve) desired results.
Values Orientation - Upholds and models Chubb values and always does the right thing for the company, colleagues and customers. Is direct, truthful, and trusted by others. Acts as a team player. Acts ethically and maintains a high level of professional integrity. Fosters high collaboration within own team and across the company.
Detail Oriented - Has exceptional attention to detail and focus on accurate and timely delivery. Maintains a consistent high level of quality of work.
Creativity - Possess the ability to analyze a situation and develop an alternative method for handling a situation when traditional methods aren't successful.
EDUCATION:
4-year college degree or equivalency strongly preferred; equivalent work experience may substitute
Experience with voluntary benefit lifecycle. 3 years of group benefits insurance industry experience preferred.
ABOUT US
OUR BENEFITS
As a Chubb corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. More details can be found here. Chubb is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
Health insurance
Dental insurance
Tuition reimbursement
A company-match 401(k) plan
Disability insurance
Life insurance
Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance Company of America is a Chubb company and a leading provider of supplemental accident, health, disability, and life insurance products in North America. Headquartered in Chicago, with satellite office in Columbia, SC, Combined is celebrating over 100 years in business. We are committed to making the world of supplemental insurance easy to access and understand. The company has an A+ rating by the Better Business Bureau and an A + (Superior) financial strength rating by A.M. Best. We are ranked by VIQTORY as the number one Military Friendly Employer in 2023 (over $1 billion revenue category), marking Combined's twelfth consecutive year on the Top 10 list. We pride ourselves on approaching all situations with a Positive Mental Attitude (PMA) and encouraging collaboration.
ABOUT CHUBB
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
Connect with us on Twitter, Facebook, LinkedIn, and Instagram
#combined