Travel Service Consultant Jobs in Islip, NY

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Job Description Responsible for coordinating the company's travel needs. Schedules hotel and flight accommodations and procures necessary documentation such as passports, visas, or other clearances. Ensures that travel needs are met within the constraints of the company travel budget. Requires a high school diploma or its equivalent with 3-5 years of experience in the field. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgement. Typically reports to a supervisor or manager. Requirements: Sabre GDS skills are required for this position Arrange routine and complex domestic and international business travel for air, car, hotel, limousine and rail utilizing various GDS's (Sabre) for VIP clients Provide consultative multi-country routings for best fares and preferred carrier usage Counsel clients on efficient, multi-city/multi-country routings for lowest available fares, and preferred carrier usage Ensure optimum customer service while coordinating client travel policy responsibilities Effective use of computer systems and exceptional telephone service techniques. Duties and Responsibilities: Ensure optimum customer servicing while coordinating interdepartmental responsibilities Research and resolve client inquiries Use positive telephone service techniques; act on special customer requests and maintain excellent client relations Coach, develop and mentor more junior Travel Counselors in the team Qualifications Qualifications: Minimum of 5 + years Corporate Travel industry experience required/Internally 2+ years experience with high performance Minimum of 2+ years International expertise experience highly preferred High School Diploma/GED required. Bachelor Degree preferred Various GDS system experience is required. Strong knowledge of international fare construction and airline routing principles including tax rates Additional Information To know more about this position please contact; Vishwas Jaggi ************

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. With Amex GBT Ovation, our After Hours Travel Consultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT. Working from the comfort of your own home, you'll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you're curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you! The selected candidate will be working an after hours schedule, either Monday to Friday from 9:30 PM to 6:00 AM eastern time OR Monday/Tuesday/Thursday/Friday 7:30 PM to 6:00 AM eastern time. What You'll Do * Advise and arrange travel for VIP corporate business customers (both individuals and groups) in an after hours work environment * Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations * Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems * Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy * Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We're Looking For * Previous experience in travel (preferably corporate business travel) and comprehensive understanding of fares and ticketing rules for car, air, and hotel * Passion for excellence in providing white glove VIP service, including proactive anticipation of needs * Native GDS expertise (Sabre) * Professional communication (written and verbal) * Strong attention to detail * Act with integrity, and look after personal traveler information * Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) * Resolving customer issues quickly and independently * Teamwork and openness to feedback Location New York, United States The US national hourly wage range for this position is from $20.00 to $35.00 per hour. The national range provided includes the hourly rate that GBT expects to pay for the role. Actual hourly wage rate will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location. This role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. * Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. * Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. * Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. * We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. * Wellbeing resources to support mental and emotional health for you and your immediate family. * And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. With Amex GBT Ovation, our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT. Working from the comfort of your own home, you'll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you're curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you! What You'll Do Advise and arrange travel for VIP corporate business customers (both individuals and groups) Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We're Looking For Previous experience in travel (preferably corporate business travel) and comprehensive understanding of fares and ticketing rules for car, air, and hotel Passion for excellence in providing white glove VIP service, including proactive anticipation of needs Native GDS expertise (Sabre) Professional communication (written and verbal) Strong attention to detail Act with integrity, and look after personal traveler information Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) Resolving customer issues quickly and independently Teamwork and openness to feedback Please be flexible and prepared to work 12 PM to 9 PM eastern time Monday to Friday. Location New York, United States The US national hourly wage range for this position is from $20.00 to $35.00 per hour. The national range provided includes the hourly rate that GBT expects to pay for the role. Actual hourly wage rate will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location. This role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about “checking every box;" please apply anyway. You may be exactly the person we're looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. As a Travel Consultant, you'll join our highly skilled remote team, providing outstanding service to our corporate business clients. We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT. Must be willing to be in the office 3 days a week. What You'll Do Advise and arrange travel for corporate business customers (both individuals and groups) Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements Use positive telephone service techniques and act on special customer requests Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We're Looking For Willing to go onsite in NYC 3 days a week. Must live in NY, NJ, or CT and be able to travel into New York City, Remaining 2 days will be virtual. Passion for excellence in client service, including proactive anticipation of needs Native GDS expertise (Sabre) Strong Complex International Booking Skills, minimum 5 years experience Professional communication (written and verbal) Attention to detail Act with integrity, and look after personal traveler information Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) Resolving customer issues quickly and independently / with supplier Teamwork and openness to feedback Shift is M-F 8:30am to 6pm ET Location New York, New York, United States The US national hourly wage range for this position is from $17.00 to $29.00 per hour. The national range provided includes the hourly rate that GBT expects to pay for the role. Actual hourly wage rate will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location. This role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement. What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about “checking every box;" please apply anyway. You may be exactly the person we're looking for!

Full-Service Travel Agency handling efficient and cost-effective domestic and international travel requests for the NYPA enterprise including air/ground transportation, lodging and/or vehicle rental arrangements for an individual or group of travelers. Responsible for the coordination of off-site meetings/retreats for groups in accordance with Travel and Accounting policies and procedures. #LI-VB1 Responsibilities Process travel accomodations (air, train, hotel, car rentals) through Sabre Global Distribution System (GDS) for approved travel requests in a cost effective, timely manner in accordance with Corporate Travel and Accounting policies and procedures; distribute itineraries and completed reservation information to employees. Assess unexpected travel complications and/or issues and identify a solution in a timely manner. Provide back-up itineraries and receipts for travel inquiries related to expense reporting. Understand business relationships between key stakeholders, travel industry contacts, and NYS agencies, e.g., Office of General Services (OGS). Assist business units/departments with the coordination of group/off-site meetings and/or events. Knowledge, Skills and Abilities Proficient with MS Office (Word, Excel). Very good written/verbal communication and interpersonal skills. Very good organizational and planning skills. Proven ability to effectively prioritize work, meet deadlines and provide a high level of customer service. General understanding of OGS/GSA rules and regulations. Education, Experience and Certifications High school diploma required. Minimum 4 years of experience in the travel industry preferred. Proficiency with Sabre Global Distribution System (GDS) required. Physical Requirements Minimal travel to NYPA sites, vendor properties and OGS Albany for program administration as needed. The New York Power Authority is committed to providing fair, competitive, and market-informed compensation. The estimated salary range for this position is: $58,770.00 - $80,800.00. The salary offered will be determined based on the successful candidates' relevant experience, knowledge, skills, and abilities. The New York Power Authority and Canal Corporation believes that diversity, equity, and inclusion drive our success, and we encourage women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents and veterans to apply. As an equal opportunity employer, NYPA/Canals is committed to building inclusive, innovative work environments with employees who reflect communities across New York and enthusiastically serve them. We proudly celebrate diversity and do not discriminate based on race/color, creed/religion, national origin, citizenship or immigration status, age, disability, military status, gender/sex, sexual orientation, gender identity/expression, pregnancy and related conditions, familial/marital status, domestic violence victim status, predisposing genetic characteristics, arrest/criminal conviction record or any other category protected by law. NYPA/Canals will also provide reasonable accommodations during the hiring process related to candidates' disabilities, pregnancy-related conditions, religious observances/practices and/or domestic violence concerns. To request an accommodation, please email accessibility@nypa.gov.

The Travel Reservations Agent needs to be a dedicated, motivated, and service-oriented individual to join our esteemed team. As a Travel Agent, you will immerse yourself in the realm of opulent travel, high end dining, VIP events and assist our discerning clients in curating their ideal itineraries. Our team of lifestyle managers builds bespoke travel itineraries and fulfils requests for exquisite dining experiences and entertainment, such as securing reservations at the world's finest restaurants and arranging tickets for best-selling shows, concerts, and events. If you possess a talent for service, an ambition for success, and an insatiable passion for the finer aspects of life, then this is the ideal position for you! Your exceptional customer service skills, adeptness in utilizing travel research tools, and unwavering enthusiasm for travel and entertainment will result in unparalleled member satisfaction, substantial sales revenue, and repeated utilization of Ten for travel and other types of requests across the organization. Serve our members primarily by telephone and email to fulfil their requests and offer suggestions to enhance their experience. Provide quotes via our CRM system by email for the members. Handle all communication between suppliers needed to obtain the quotes/information and review the details of all quotations provided to you, before providing them to the member. * Fully explore and understand each member's requirements and use your superb knowledge of local suppliers to propose options which perfectly suit the brief. * Offer the best value and competitive prices * Use your commercial judgment to secure maximum supplier revenue without compromising the member's wishes. * Offer options to the member where this is the best choice for them for reasons of availability, price or suitability even if Ten will not earn supplier commission on the booking * Complete jobs in response to briefs from members taken by colleagues allocated to your home page * Follow up on your quotes to maximize the conversion of requests to bookings. * Create complex "high touch" itineraries for our VIP and other high net worth members. * To investigate opportunities to add value beyond the regular request and exceed the members' expectations. * Ensure members are made aware verbally and in writing before booking of all supplier terms and conditions and consumer protections * Handle all member payments (if applicable) and arrange supplier payment through our finance team when required. * Have the ability to work on multiple requests and sourcing options from various suppliers according to the member's needs. * Promote the wider Ten business to our members and suggest/take briefs for other teams in the business * Resolve customer care/escalation issues related to jobs you have carried out for members. * Follow up with the members to see if they are ready for their adventure and answer any questions they may have • Work alongside the Global Teams to ensure that members travelling to any region of the world receive an exceptional service in country, making for a world class experience in concierge. * To demonstrate you can confidently negotiate with suppliers to deliver the best possible service to our members • Contribute to Ten's supplier relationship procurement, by helping to maintain and build new relationships with vendors. Thus, ensuring continuous growth of our services, by collaborating with the global teams and ensuring the specific region is developing and is profitable. Must meet all published targets for your role including being present, on time, available and completing your scheduled shift. Take comprehensive and accurate briefs according to published processes via the phone and/or email directly from members, agreeing realistic response times in line with company targets, and respond yourself or allocate to the correct team homepage. To manage and meet competing deadlines, while setting expectations with members and ensuring continued communication with them. To accomplish these targets, you will collaborate with our affiliated suppliers and our preferred selection of hotels, restaurants, and other suppliers. * Logging in to the telephony system and be ready to take phone and email briefs from members for any team in the business. * Correctly notate brief in Ten systems according to published process * Ensure that Ten meets Service Level Agreement targets for our corporate clients * To keep up to date on administration and research relating to members requests on CRM in a timely manner. * To ensure that requests that could have commissions available are processed and invoices are produced. * To record feedback in order to continually drive high levels of member satisfaction and service enhancements * To assist in customer care/escalations where necessary to deliver swift and effective resolution and minimize any negative impact/turn any negative impact into positive. * Close jobs and issue invoices to suppliers promptly in line with contract arrangements to maximize cash flow for the business. * Provide feedback to Team Leader and/or the relevant Supplier Manager with any service level issues regarding particular suppliers, and where you identify alternatives to existing suppliers or a possible need for new suppliers. * Meet monthly KPI's on Sales, NPS and Efficiency. • You must meet goals in a fast-paced environment where deadlines are ever-present. * One to two years combination of travel booking experience required. This can be booking hotels, airline or any other professional travel booking experience. * Travel industry knowledge required. This may come from schooling, professional experience or personal experience having travelled heavily internationally. * Six months to a year of Dining and/or Entertainment background is required. * Experience in a retail /call centre Travel environment * GDS experience preferred but not mandatory. * Need proven experience with quick problem solving and resourcefulness in previous employment. * Comprehensive knowledge of Office Word, MS Outlook. No training is provided for this. • * Excellent English language skills, both written and spoken. Must be able to book reservations in English without error. * Must write grammatically correct and error free American English. * Required to commit to scheduled shift. This will include night shift and weekends. * Must be able to commute to the office. * Commitment to supporting the delivery of Ten's environmental, social and governance goals, and promoting policy adherence * 401(k) * Dental insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Parental leave * Retirement plan * Tuition reimbursement * Vision insurance

Are you passionate about helping others explore the world, plan memorable adventures, and create unforgettable travel experiences? Join us as a Customized Travel Consultant, where you'll turn dream vacations into reality while enjoying the flexibility of working remotely. This is more than just a job-it's a chance to combine your love of travel with a fulfilling career that makes a difference in people's lives. As a trusted travel expert, you'll design personalized itineraries, handle every detail, and deliver world-class service to ensure clients enjoy seamless and stress-free trips. What You'll Do: Design Personalized Travel Experiences: Collaborate with clients to plan customized vacations, including airfare, hotels, resorts, cruises, tours, excursions, and more. Be the Go-To Travel Expert: Stay up-to-date on the latest travel trends, exclusive deals, and destination knowledge to provide expert guidance. Plan All the Details: Manage bookings for transportation, accommodations, activities, and special events like concerts, sporting events, and tours. Provide Exceptional Service: Build strong relationships with clients, offering support and assistance before, during, and after their travels. Create Lasting Memories: Turn ordinary trips into extraordinary experiences with your attention to detail and dedication to excellence. Why This Role is Perfect for You: Flexibility: Work remotely from anywhere while enjoying a schedule that fits your lifestyle. Freedom: Be your own boss while partnering with a supportive host agency. Exciting Perks: Access exclusive travel discounts, industry benefits, and opportunities to explore the world yourself. Creativity: Use your skills to craft one-of-a-kind experiences that clients will treasure forever. Growth Opportunities: Receive comprehensive training and certification to develop your expertise in the travel industry. What We're Looking For: Passion for travel and helping others explore the world. Strong organizational skills and attention to detail. Excellent communication and customer service abilities. Knowledge of travel booking systems or willingness to learn. A self-motivated, entrepreneurial mindset with the ability to work independently. Who We Are: We are dedicated to making travel easy, exciting, and unforgettable. From luxury getaways and all-inclusive vacations to bucket-list adventures and family trips, we create personalized travel solutions that inspire and delight. Ready to Start Your Journey? Join us as a Customized Travel Consultant and turn your love of travel into a rewarding career! Apply today and take the first step toward helping others discover the beauty of the world.

Title: Allied Professional Specialty: Sterile Processing Tech Unit: Central Sterile Technician Prominent Facility! Shift: Evening 2 positions1-3pm-11pm1-4pm-12am 5x8 Hr Requirements: Sterile Processing Tech License At least 1 year experience 9 Reasons You Should Join Us Today! Discover exciting BENEFITS: Awesome Pay Award Winning Support Referral Bonus Great Place To Work Certified Benefit Debit Card Paid Sick Leave Medical & Dental Coverage Exclusive Discounts to shopping, theme parks, hotels, attractions... Let`s GO TRAVEL! Travel Packages! Featuring FREE housing, stipends, meals, & bonuses

Build/manage Service Mapping to make all ServiceNow applications service-aware using the CSDM framework. -Map complex relationships between services, applications, and underlying infrastructure components. -As part of ITOM, Integrating ServiceNow with third-party tools and data sources using APIs, web services, and OOB connectors. -Create and maintain custom discovery patterns to identify different types of IT assets -Diagnose and resolve issues related to discovery process, data mapping, Service Mapping, and CMDB accuracy. -Maintains the accuracy and integrity of the CMDB including working with class owners to certify data and maps -Responsible for assessing/updating CSDM Application Services, Business Services, Technical Services, and their corresponding mappings and integrations. -Create and maintain relationships between CIs in the CMDB, including dependencies, containment, and service relationships based on the CSDM. -Maintain a detailed CMDB data model Keywords: ITOM, CSDM, CMDB, Service Maps Any previous CMDB knowledge in healthcare environment is a plus. Build/manage Service Mapping to make all ServiceNow applications service-aware using the CSDM framework. -Map complex relationships between services, applications, and underlying infrastructure components. -As part of ITOM, Integrating ServiceNow with third-party tools and data sources using APIs, web services, and OOB connectors. -Create and maintain custom discovery patterns to identify different types of IT assets -Diagnose and resolve issues related to discovery process, data mapping, Service Mapping, and CMDB accuracy. -Maintains the accuracy and integrity of the CMDB including working with class owners to certify data and maps -Responsible for assessing/updating CSDM Application Services, Business Services, Technical Services, and their corresponding mappings and integrations.

ADP is hiring a Client Service Consultant. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you looking for an inclusive environment with a culture of collaboration and belonging? If so, this may be an opportunity for you. Read on and decide for yourself. In this role, you will serve as ADP's front-line for solving client challenges -- including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You will work with clients who have 1,000+ employees. You carry the weight of ADP's service reputation and client satisfaction in your hands. The nature of what you do every day will not change -- your #1 goal is to help clients when they reach out. However, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you receive, which will keep things interesting. But don't worry, our top-ranked training will help to set you up for success! To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos Ready to #MakeYourMark? Apply now! To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos WHAT YOU'LL DO: Responsibilities What you can expect on a typical day: Research, Troubleshoot, and Resolve. You will research, troubleshoot, and resolve ADP/client application issues in the areas of system setup, product functionality, product enhancements, and general client inquiries. You will analyze complex client requirements for payroll, benefits, time, and human resources policy and procedures. You will take the initiative to seek answers, solutions, and positive outcomes in a timely manner for both the client and ADP. Communicate and Exceed Client Expectations. You will use your strong interpersonal skills and product knowledge to communicate with customers and representatives to resolve issues. You will set priorities, organize your day, multi-task, change direction, and provide prompt follow-up. You will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of "Integrity is Everything." Educate and Provide Recommendations. You will leverage your ADP product and services knowledge to provide solutions to issues and questions and help build client understanding around our products' value. You will turn client input into recommendations for ADP leadership on best practices and solutions training. TO SUCCEED IN THIS ROLE: Required Qualifications Prior client service or systems integration experience. A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include: Experience noted above, OR Military experience We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact. BONUS POINTS FOR THESE: Preferred Qualifications Experience in HR, Payroll, Benefits and/or Time is a plus.

Are you passionate about travel and looking to quickstart your career in the travel industry? Here's an incredible opportunity for you! We're seeking a Remote Entry-Level Travel Associate to join our dynamic team. In this role, you'll have the chance to learn and grow in a fast-paced environment while helping clients plan their dream vacations. As a Remote Entry-Level Travel Associate, you'll play a vital role in assisting clients with their travel plans, from booking flights and accommodation to recommending exciting activities and destinations. This position offers valuable training and mentorship, providing you with the opportunity to develop essential skills and knowledge in the travel industry. This position is commission-based, offering you the opportunity to earn based on your performance and dedication. With unlimited earning potential, you'll be rewarded for your contributions to our clients' travel experiences. Requirements Assist clients with booking travel arrangements, including flights, hotels, car rentals, and activities, based on their preferences and budget. Provide personalized recommendations and advice to clients regarding destinations, attractions, and travel packages. Communicate with clients via phone, email, and online chat to address inquiries, provide assistance, and ensure a seamless booking experience. Stay updated on travel trends, airline policies, and destination-specific information to provide accurate and up-to-date guidance to clients. Coordinate with travel suppliers, such as airlines, hotels, and tour operators, to secure reservations and negotiate favorable rates for clients. Process payments, issue tickets, and confirm reservations for clients, ensuring accuracy and compliance with company policies and procedures. Assist with administrative tasks, such as maintaining client records, updating databases, and preparing travel documents. Collaborate with team members to optimize workflows, improve efficiency, and enhance the overall customer experience. Benefits Flexibility: As a remote worker, you have the flexibility to set your own schedule and work from anywhere with an internet connection. This flexibility allows you to maintain a better work-life balance and accommodate personal commitments. Unlimited earning potential: Since the position is often commission-based, your earning potential is unlimited. The more clients you assist and the more successful their trips are, the higher your commission earnings can be. Opportunity to indulge in your passion for travel: As a travel assistant, you'll have the opportunity to immerse yourself in the world of travel, exploring different destinations, cultures, and experiences through research and planning. Your job involves turning clients' travel dreams into reality, allowing you to share your passion with others. Personal and professional growth: Working as a Remote Personal Travel Assistant allows you to develop valuable skills in communication, organization, problem-solving, and customer service. You'll also gain in-depth knowledge about various travel destinations and industry trends, enhancing your expertise in the field.

Join Our Team of Destinations Specialists and Travel Experts! Are you passionate about creating unforgettable travel experiences? Do you have a knack for planning and a love for adventure? We want YOU to join our team as a Destinations Specialist, Travel Concierge, Cruise and Trip Planner, and Honeymoon and Destination Wedding Consultant! About Us: We are dedicated to providing personalized and exceptional travel services. Our mission is to turn our clients' travel dreams into reality with meticulous planning and expert advice. Position Overview: As a member of our team, you will: Destinations Specialist: Research and recommend unique and exciting travel destinations, crafting customized itineraries that cater to our clients' desires and preferences. Travel Concierge & Cruise Planner: Offer comprehensive travel concierge services, managing all aspects of travel arrangements from booking to special requests. Plan and coordinate cruise vacations, ensuring a seamless and memorable experience for our clients. Honeymoon & Destination Wedding Consultant: Assist couples in planning their perfect honeymoon or destination wedding, providing expert advice and handling every detail to create a stress-free and romantic experience. What We're Looking For: Passion for Travel: A deep love for exploring new places and cultures. Customer Focus: A strong commitment to providing exceptional customer service. Attention to Detail: Meticulous and organized, with the ability to manage multiple tasks simultaneously. Experience: Prior experience in travel planning, hospitality, or a related field is a plus but not a must. Why Join Us? Dynamic Work Environment: Be part of a passionate and dedicated team. Professional Development: Opportunities for continuous learning as well as unlimited certifications and accreditations available. Travel Perks: Enjoy travel discounts as well as other perks and benefits as part of the travel industry. How to Apply: If you're ready to help others explore the world and create memories that last a lifetime, we want to hear from you!

ALL LEVELS WELCOME TO APPLY (ENTRY THROUGH SENIOR LEVEL) This position is responsible for providing client service to our partners, intermediaries and plan sponsors. The Retirement Services Consultant will develop and maintain a detailed understanding of retirement plans and Ascensus products and services with the goal of helping our clients manage their retirement plans appropriately. The Retirement Service Consultant works with the Relationship Manager to deliver client satisfaction by providing retirement plan and operational expertise, proactively identifying, owning and resolving client issues and engaging clients with value added consulting. **We are hiring entry level through senior level associates so all experience levels are encouraged to apply.** **Essential Duties and Responsibilities:** -Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. -The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture. -Maintain and continue to grow detailed knowledge and understanding of retirement plan rules and Ascensus business and product offerings -Consistently provide a high level of consultative proactive client service in a professional manner. -Develop effective working relationships with team and internal departments in order to provide effective service for our clients. Successfully identify record and monitor assigned items; includes determining required action for resolution of client issues. -Ensure inquires and issues are resolved and service levels are met. -Provide thorough, high quality research, problem solving and issue resolution -Provide clients and advisors clear and concise communication regarding services, execution and resolution throughout the service cycle. -Participates in creating a strategy with Relationship manger to ensure client retention. -Identify, document and address risks through superior client service. Communicate with team in order to keep all informed and support current client strategy. -Assist in the management of vendor relationships on behalf of clients and partner. -Deliver client retention by anticipating client's needs, recommending changes or actions, in conjunction with the Relationship manager. -Achieve individual and team goals for service levels, growth and retention for assigned book of business. -Identify and document systematically "opportunity plans" working with Relationship Manager on a strategy to mitigate risk. -Achieve individual and team goals, for service levels, growth and retention risks through servicing your clients. -Proactively communicate with the client and partners regarding all components of service delivery. Solicit and share feedback with appropriate internal resources in order to improve the client experience. -Prioritize activities and manage time to effectively and efficiently provide quality client service to our partners and clients. -Ensure that our commitments to our clients are met by proactively reviewing the status of assigned plans' periodic activity (compliance testing, 5500, quarterly statements, RMDs, etc.). -Assess client objectives, needs and behaviors to suggest plan, product or functionality changes to improve results for our clients. -Educate client regarding plan features, product capabilities or Ascensus functionality and process. -Develop ideas for improvement and provide feedback/solutions to plan sponsor and financial professional to minimize risk and improve process. -Act in the role as the subject matter expert on specific topics for initiatives with responsibility for training and assisting others across departments in area of expertise. -Provide training to members of team as opportunities arise. -Perform other duties and participate in or lead special projects as assigned. **Minimum Requirements:** · Bachelor's degree or equivalent work experience. · Direct client experience and Retirement Services industry experience or thorough knowledge preferred · Certification or working towards certification (ASPPA, CEBS, etc.) in industry-related studies program preferred. · Excellent written and verbal communication skills. The ability to communicate effectively (clear, concise and professionally) with all levels within the Ascensus organization, as well as with our client base. · Excellent presentation skills, business etiquette, client service skills and time management. · Demonstrated professionalism in all aspects of the role. · Experience with financial services systems (i.e. recordkeeping, trust, trading); and experience with plan recordkeeping and trust reconciliation. · Proficiency in Microsoft Office software applications, specifically Word and Excel required, Access and PowerPoint preferred. · Excellent analytical and problem resolution skills. · Knowledge of retirement plans, ERISA, DOL and IRS regulations, and plan documents (individually designed and prototype). · Ability to work in a team environment to ensure common goal of providing exceptional client service. · Ability to work well under pressure with multiple priorities and deadlines in a demanding environment. · Ability to make sound business judgments concerning issues which, if mishandled, have the potential to create substantial financial and client relations liabilities for the company. · Ability to work extended hours to meet business needs as required. · Quality focus with attention to detail. · Handle other essential tasks as assigned. The national average salary range for this role is $40K-80K in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits _._ _Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website._ Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").

Local Foreigner is a boutique consultancy specializing in high-end curated travel. Whether orchestrating a romantic weekend in Paris or planning an epic Patagonian expedition, we transform travel aspirations into flawless realities. Our mission is to deliver the most personalized travel experience through caring service and a seamless planning process. We embody a sophisticated global perspective paired with warm, personal service - qualities we look for in every member of our team. We are seeking a Travel Coordinator to join our team. The ideal candidate is a smart, super-organized, intuitive communicator who thrives in a fast-paced forward-thinking environment. The Travel Coordinator will provide day-to-day support to Local Foreigner's Travel Consultants. Responsibilities include coordinating travel arrangements, calendar management, entering data, and building itineraries. Local Foreigner is seeking a team player eager to support various aspects of the business. We're looking for a motivated candidate with exceptional growth potential who thrives on building a business and is excited to grow alongside us for the long term. This is a unique chance to break into the high-end travel industry and work closely with a team of highly experienced professionals. Responsibilities: Create and keep client travel documents such as itineraries and invoices updated Correspond with vendors to coordinate and execute travel arrangements Liaise with private aviation companies and Local Foreigner flight specialist to provide flight recommendations Coordinate directly with personal and executive assistants to manage schedules, organize appointments, and ensure smooth communication and timely execution of client requests and priorities Update and maintain client's personal calendar, ensuring all meetings, travel itineraries, and key appointments are accurately added and organized for easy access and timely reminders Ensure all files and documents are saved pursuant to Local Foreigner's best practices Reconfirm client itineraries before client departure Enter data into CRM (account/travel information, etc.) Track time on client trips through an online tracking system Learn and use Local Foreigner tools including Salesforce and Sabre Attend in-office meetings and evening events on behalf of Local Foreigner Requirements: In-office, New York-based Bachelor's degree Proven experience in customer service or hospitality background a plus Detail-oriented and excellent time-management and organizational skills with ability to handle multiple projects and tasks simultaneously Flexible and willing to work after hours and on weekends as needed to accommodate client needs, urgent tasks, or time-sensitive matters Knowledge of flight operations and airline industry, including but not limited to flight scheduling, ticketing, and air travel logistics a plus Able to handle high-stress situations and remain calm Team player, able to work collaboratively and within groups Strong work ethic; someone who identifies opportunities to take on more Proactive and resourceful; an intuitive problem-solver Outstanding written communication skills Ability to present, persuade and communicate effectively Positive attitude with passion for customer service, and a reflection of Local Foreigner's brand ethos Quick-learning, and able to work in a fast-paced environment, able to navigate competing priorities confidently Tech-savvy, proficient with MS Office (Excel skills mandatory) and knowledge of Sabre, Adobe Suite & Salesforce will be considered a plus Compensation: Salary: $64,000 Anually Employee medical, dental & vision benefits Retirement & Profit-Sharing Plan (401k) 15 days of Paid Time Off, 10 annual holidays, 4 religious floating holidays Training & Development After 1-year review of training, Coordinator will be eligible for the following benefits to enhance their career: Travel on FAM, staff-planned scouting trips and/or attend domestic or international conferences on behalf of Local Foreigner (which may occur over weekends)

Please note: This position must work the hours of 9am - 6pm PST/12pm-9pm EST daily. This position can be worked from any location within the United States. FlySmoother is a membership-based travel agency specializing in creating unforgettable and seamless experiences. Our mission is to deliver personalized travel experiences while providing unparalleled support from the start of planning to their return home. We foster close relationships with our clients and pride ourselves on going the extra mile for them. Our clients are loyal to us due to our personal touches and unique problem-solving abilities. We are searching for a full-time Travel Coordinator. Our Travel Coordinators are a mix of concierge & researcher roles; our team will rely on you to find everything from the best restaurants in Paris to stopping at nothing to secure that last minute reservation. Experience in hospitality is a plus but not a must. While you may not have extensively traveled, we hope that travel, food, and hospitality can be shared interests throughout our team. Our coordinators are well-organized, extremely detail-oriented, resourceful, and can excel in a fast-paced forward-thinking environment. IMPORTANT: If your resumé does not reflect your interest in the hospitality industry, please submit a cover letter to ******************** RESPONSIBILITIES: Correspond with ultra high net worth clients via email, phone and in person Research destination, culinary & activity recommendations Correspond with suppliers (hotels, operators, etc) to coordinate travel arrangements Coordinate with hotel concierges to make dining, entertainment & ground transportation reservations REQUIREMENTS: Bachelor's degree required New York-based preferred (but not required!) Outstanding verbal and written communication skills, with ability to present, persuade and communicate effectively Experience in crafting creative experiences for discerning clientele Ability to present, persuade and communicate effectively Team player, able to work collaboratively and within groups Strong work ethic; someone who identifies opportunities to take on more and is not bothered working after hours when the need arises Proactive and resourceful; an intuitive problem-solver Detail-oriented and excellent time-management and organizational skills with ability to handle multiple projects and tasks simultaneously Quick-learning, and able to work in a fast-paced environment COMPENSATION & BENEFITS: Compensation based on experience (base salary + bonus) Free lunch if you come into the office (optional) Healthcare + Dental + Vision 401K Match Unlimited paid time off Training & Development

Job Objective The Service Consultant ensures excellent client service to all internal and external clients by coordinating, prioritizing, communicating, and following up on all Service Orders. They will be responsible for the quality of each aftercare experience, ensuring the department standards are in line with company strategy. This role supports the organization, workflow, special order/spare parts management long-term operational efficiency, and generation of revenue throughout the Aftercare department. Responsibilities Identifying, sharing best practices throughout the business, and demonstrating excellent teamwork across the showroom and support services. Provide an exceptional client service experience by exceeding client expectations. Obtain a firm understanding all watch functions and ability to teach others when necessary. Measuring wrist sizes, changing straps and sizing bracelets. Utilize up-selling and cross-selling techniques for aftercare and special-order services to generate revenue. Constant and clear communication regarding status updates with clients, management and sales associates on an as needed basis. Client outreach/follow up to ensure satisfaction of services and to promote further business. Maintain organization of Aftercare area and toolkits as well as spare parts catalogue. Monthly audit of repair tools. Weekly audit of repairs via Perpetual Inventory and bi-weekly follow-up with repairs at vendors/clients. Duties such as but not limited to wrapping timepieces for protection, warranty activation, preparing timepieces post-transaction, preparing and shipping repairs. Ensure a cohesive working relationship between Aftercare and other departments/boutiques Ensure a strong and collaborative relationship with the Service Centers. Respond to client queries by telephone or email within the agreed upon timeframe. Oversee the client repairs process from beginning to end. Handle and resolve client complaints with a sense of urgency. Maintain all documentation, objectives, initiatives, PCI compliance and audit policy within the Aftercare department. Assist the manager with general fulfilment duties. Represent company and brand values. Attend departmental meetings, represent the brand at internal external meetings and or trainings. Recommend changes to systems and procedures to improve the efficiency of the showroom operations. Continually review operational practices to ensure best practice is delivered at all times. Implement the Equal Opportunities policy into your daily activities whenever possible. Be responsible for your own health & safety and that of your colleagues, in accordance with the Health & Safety and relevant directives. Work in accordance with IT policies and to ensure all new systems and data are secure. Other projects or tasks as assigned by management. Knowledge and Skills Preferred Experience * Experience with luxury watches. * Technical knowledge of timepieces and ability to change or size straps/bracelets * Knowledge of legal requirements surrounding their role particularly in the areas of Retail law, Health & Safety, & Security. Required Skills * Ability to manage and deliver operating costs, identifying suitable efficiency improvements. * Excellent project, planning, change and time management capabilities. * Exceptional communication and interpersonal skills. * IT literate. * Highly numerate with ability to understand and analyse performance and make effective decisions to ensure KIPs are delivered. * Results focused, understanding what is important to the business and to the client. * Flexible/Adaptable to change. Physical Requirements Required to stand up for long periods of time Ability to travel when required Working Conditions and Environment Schedule flexibility and availability required to accommodate showroom hours, including evenings and weekends * Pay Rate: $25.00 per hour Documents * Service Consultant (2).pdf (126.32 KB) * Apply Now

Under the direction of the Health Insurance Access Program Director and Associate Director, complete all applications for the Local Departments of Social Services. Primary duties include interviewing consumers, documentation collection, data input, enrollment, consumer education and follow-up. RESPONSIBILITIES: Attend all trainings required by the Local Departments of Social Services, and New York State Department of Health, to acquire, improve, and maintain relevant knowledge and skills. Attend additional trainings specific to the Aged, Blind and Disabled population. Conduct and participate in outreach events to strengthen rapport with the community and provide education regarding government-sponsored health insurance. Effectively guide consumers through the application process Assist Disabled, Aged, Blind also known as non-MAGI population by inputting all required household data on application and accompanying documents Collect and copy required documentation Explain submission and approval process Provide guidance on the Medicare application process Educate consumers regarding changes in circumstance that may affect eligibility as well as reporting requirements Contact Local Departments of Social Services, as needed Assist NON-MAGI population with renewal completion Submit new and renewal applications directly to Local Departments of Social Services Provide referrals to other agencies, if applicable. Collect and report data to Director and Assistant Director. Report all issues and concerns to Director and/or Associate Director for resolution. Maintain ethical standards including but not limited to HIPAA. Travel to meet consumers, as necessary. MINIMUM QUALIFICATIONS: Ability to handle confidential information in an ethical, professional manner. Ability to provide exceptional customer service to all clients. Must be a collaborative team-player willing to provide assistance and perform various tasks as needed. Bilingual English/Spanish Must be willing to travel throughout NYC, Rockland and Westchester Counties.

As a Honeymoon Travel Coordinator, you'll design memorable travel experiences tailored to each client's unique desires. You will work closely with clients to understand their goals and preferences, offering customized travel packages and dedicated support throughout their journey. This role calls for outstanding communication abilities, a genuine enthusiasm for travel, and a dedication to providing exceptional customer care. Key Responsibilities Arrange comprehensive travel plans, including flights, lodging, and ground transportation. Research and suggest destinations, experiences, and accommodations aligned with clients' interests. Engage with clients to understand their travel preferences and ensure high-quality service delivery. Manage booking confirmations, reservations, and cancellations with precision. Keep up-to-date with travel trends, regulations, and best practices within the industry. Qualifications and Experience Strong customer service skills with an ability to build strong client relationships. Proficiency in communication and organization. Prior sales experience is an asset for promoting travel packages and enhancing services.

ALL LEVELS WELCOME TO APPLY (ENTRY THROUGH SENIOR LEVEL) This position is responsible for providing client service to our partners, intermediaries and plan sponsors. The Retirement Services Consultant will develop and maintain a detailed understanding of retirement plans and Ascensus products and services with the goal of helping our clients manage their retirement plans appropriately. The Retirement Service Consultant works with the Relationship Manager to deliver client satisfaction by providing retirement plan and operational expertise, proactively identifying, owning and resolving client issues and engaging clients with value added consulting. **We are hiring entry level through senior level associates so all experience levels are encouraged to apply.** **Essential Duties and Responsibilities:** -Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. -The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture. -Maintain and continue to grow detailed knowledge and understanding of retirement plan rules and Ascensus business and product offerings -Consistently provide a high level of consultative proactive client service in a professional manner. -Develop effective working relationships with team and internal departments in order to provide effective service for our clients. Successfully identify record and monitor assigned items; includes determining required action for resolution of client issues. -Ensure inquires and issues are resolved and service levels are met. -Provide thorough, high quality research, problem solving and issue resolution -Provide clients and advisors clear and concise communication regarding services, execution and resolution throughout the service cycle. -Participates in creating a strategy with Relationship manger to ensure client retention. -Identify, document and address risks through superior client service. Communicate with team in order to keep all informed and support current client strategy. -Assist in the management of vendor relationships on behalf of clients and partner. -Deliver client retention by anticipating client's needs, recommending changes or actions, in conjunction with the Relationship manager. -Achieve individual and team goals for service levels, growth and retention for assigned book of business. -Identify and document systematically "opportunity plans" working with Relationship Manager on a strategy to mitigate risk. -Achieve individual and team goals, for service levels, growth and retention risks through servicing your clients. -Proactively communicate with the client and partners regarding all components of service delivery. Solicit and share feedback with appropriate internal resources in order to improve the client experience. -Prioritize activities and manage time to effectively and efficiently provide quality client service to our partners and clients. -Ensure that our commitments to our clients are met by proactively reviewing the status of assigned plans' periodic activity (compliance testing, 5500, quarterly statements, RMDs, etc.). -Assess client objectives, needs and behaviors to suggest plan, product or functionality changes to improve results for our clients. -Educate client regarding plan features, product capabilities or Ascensus functionality and process. -Develop ideas for improvement and provide feedback/solutions to plan sponsor and financial professional to minimize risk and improve process. -Act in the role as the subject matter expert on specific topics for initiatives with responsibility for training and assisting others across departments in area of expertise. -Provide training to members of team as opportunities arise. -Perform other duties and participate in or lead special projects as assigned. **Minimum Requirements:** · Bachelor's degree or equivalent work experience. · Direct client experience and Retirement Services industry experience or thorough knowledge preferred · Certification or working towards certification (ASPPA, CEBS, etc.) in industry-related studies program preferred. · Excellent written and verbal communication skills. The ability to communicate effectively (clear, concise and professionally) with all levels within the Ascensus organization, as well as with our client base. · Excellent presentation skills, business etiquette, client service skills and time management. · Demonstrated professionalism in all aspects of the role. · Experience with financial services systems (i.e. recordkeeping, trust, trading); and experience with plan recordkeeping and trust reconciliation. · Proficiency in Microsoft Office software applications, specifically Word and Excel required, Access and PowerPoint preferred. · Excellent analytical and problem resolution skills. · Knowledge of retirement plans, ERISA, DOL and IRS regulations, and plan documents (individually designed and prototype). · Ability to work in a team environment to ensure common goal of providing exceptional client service. · Ability to work well under pressure with multiple priorities and deadlines in a demanding environment. · Ability to make sound business judgments concerning issues which, if mishandled, have the potential to create substantial financial and client relations liabilities for the company. · Ability to work extended hours to meet business needs as required. · Quality focus with attention to detail. · Handle other essential tasks as assigned. The national average salary range for this role is $40K-80K in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits _._ _Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website._ Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").