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Travel Service Consultant Jobs in Marlborough, MA

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  • Sales/Service Cloud Consultant

    List Engage 4.0company rating

    Travel Service Consultant Job 6 miles from Marlborough

    We believe that digital transformation can be a force for good, improving the lives of everyone involved. To achieve this mission, we rely on a team of techno marketers that know Salesforce. We have been a Salesforce partner since before there was an ecosystem and have been privileged to help some of the world's most celebrated brands on their path to digital transformation. We accomplish this with incredible people. As the country's largest independent Salesforce Marketing Cloud partner, backed by Salesforce Ventures, ListEngage is excited to identify and add the right technical professional to support ListEngage's growth. About the Role: As a Solutions Architect, you will own the integrity and strength of the solutions recommended. You'll be acting as a trusted advisor to our team and clients, and an effective mentor for other Salesforce professionals working alongside you. You will need a deep understanding of the Salesforce platform. It is equally important to demonstrate top-notch people skills to communicate your recommended solutions to stakeholders. Your goal is to build trust as a valued partner with our clients to take your visions from concept to successfully implemented solutions. Responsibilities: Facilitate detailed discovery sessions, technical demos, and client testing processes for client projects. Propose, design, and implement solutions/upgrades/enhancements to solve clients' business needs and issues. Configure, test, and deploy the Salesforce solution in clients' Salesforce environments according to client specs and project scope. Apply advanced knowledge of validation rules, formulas, workflow rules, Process Builder, Flow, duplication methods, and approval processes. Participate in end-user training: content development and training delivery (for client Administrators) Education and Experience Requirements: College degree, or equivalent experience required 3+ years of direct Salesforce platform experience Proven ability to work well independently and within a team environment Proficient in documenting requirements and solution design deliverables Excellent client-facing and oral communication skills Salesforce Certification(s) preferred If you're interested, so are we! Send your resume our way, and we'll contact you for an interview. At ListEngage, we aim to change the world by challenging the traditional consulting model by building a flexible, delivery focused organization that can deliver on the promise that we have made to each other. We are an equal opportunity employer and love diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.
    $84k-112k yearly est. 60d+ ago
  • Service Consultant

    Hyundai Motor America 4.5company rating

    Travel Service Consultant Job 37 miles from Marlborough

    As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Additional Information must be willing to work Saturdays with 1 day off during the week Employment Position: Full Time Salary: $60,000.00 - $100,000.00 Yearly Salary is negotiable. Zip Code: 02271
    $60k-100k yearly 60d+ ago
  • Country Travel Specialist

    Audley Travel

    Travel Service Consultant Job 35 miles from Marlborough

    Audley is a passionate, vibrant company that specialises in creating exceptional tailor-made journeys throughout Asia, Africa, South America and other destinations around the world. With Audley you'll get to know first-hand the best guides, food, lodging and local secrets in your specialist countries, knowledge you'll use to create custom vacations for your clients. Audley is one of the UK's most highly regarded travel companies, with over 20,000 travelers a year and the recipient of multiple awards. In recent years we have seen increasing numbers of travelers from the US and are now opening our first overseas office in the United States and you have the chance to be a part of it! Our offices will be located with magnificent views of Salem Harbor, Baker's Island, Pickering Wharf, and the schooner Friendship is just across from us at Derby Wharf. Salem is an easy 20 minute ride on the MBTA Commuter Rail from Boston, accessible from Routes 128, 114, 107, 35 and 1A . The heart of our business has always been our Country Specialists. These individuals have all traveled independently and extensively to one or more of our regions and can demonstrate a wide variety of country knowledge and an infectious passion for what they have experienced. The ethos of Audley is to provide our clients with exceptional customer service and a trip which surpasses their expectations. As a result, they return to us year after year and recommend us to others. Job Description We are seeking enthusiastic individuals who have a drive to succeed in sales and a passion for and knowledge of any of the following regions: Africa, China, Japan, Latin America, North Africa and the Middle East and Southeast Asia. Using their destination knowledge, our Country Specialists sell individually designed tailor-made itineraries for our discerning clients. Ideally educated to degree level or equivalent, the successful candidate will have previous sales experience, preferably within the travel industry. In addition, the ability to deliver excellent customer service is paramount. Job Purpose The creation and conversion to sale of high quality tailor-made itineraries for current and future Audley clients to your region. You are ultimately responsible for planning, selling and implementation of itineraries. To make the most of every single genuine 'sales enquiry' received. You need to be able to differentiate between good and bad leads so that we maximize revenue and profit. To ensure the product sold to our clients and the supporting information is to the highest standard. To achieve levels of client service at all stages of the process to engender repeat business. To take appropriate opportunities to up-sell and switch-sell to Audley preferred products. Interacting with our clients mostly over the telephone - with some face to face meetings either in the office or at PR events. Keeping in touch with product developments in your region, ensuring that you remain a true country specialist with up to date commercial knowledge and understanding of hotels/flights/infrastructure. Demonstrating a total commitment to customer service. It's your goal to ensure all clients return home having had a trip which exceeds their expectations. Personal Development We need good people to stay at Audley, which means there must be careers on offer here. We have deliberately created a structure for developing skills and rewarding achievement. It all starts with a thorough induction process for all employees. For Country Specialists, this includes a familiarization trip in your area of specialization followed by systems training. Whenever vacancies arise they are advertised ‘in house' first, as we like to promote from within the company. When a Country Specialist has been employed for a year they can enter the Senior Country Specialist scheme, which is operated using a point system. On top of this, every Senior Country Specialist can aim to be an Elite Specialist, who we view as role models within the company. Elite Specialists earn more money too. Regional Sales Managers have a more strategic role. They manage small teams and look after sales levels and operations. They report to Program Managers. Qualifications Person Specification Essential: Knowledge/experience of countries or region of specialty. Previous sales experience. Strong communication skills. Customer service & selling skills. Results orientated. Strong organization & time management skills. Strong computer skills and a willingness to learn Audley's in-house system. Excellent writing, mathmatical and grammar skills. Must be willing to spend 1-3 months training in our offices in England and may require additional training and travel to our HQ. . Extensive travel required to your country of specialty. Desired:. Previous travel industry experience a plus. Qualified to degree level or equivalent. Additional Information All employees enjoy a wide range of benefits including full medical and dental insurance, 15 days paid vacation, all expenses paid familiarisation trip to your specialist countries and a comprehensive social and events calendar. If you have what it takes, you can expect on target earnings in first year of $50k, with some of our experienced specialists earning in excess of $100k after 3 years. To apply for this job, please complete an online application form on our careers website at: ************************************************************************************ You will be required to submit your resume, covering letter and a travel profile.
    $50k-100k yearly 5d ago
  • Travel Specialist - T

    Traveling With Tasha

    Travel Service Consultant Job 37 miles from Marlborough

    Remote Travel Specialist - Dream Vacations & Stress-Free Planning! ✨ Are you passionate about travel and love helping others create unforgettable vacations? We're looking for a Remote Travel Specialist to join our growing team! If you thrive on providing exceptional service, enjoy curating dream getaways, and want the flexibility to work from anywhere, this could be the perfect opportunity for you. Why Join Us? ✔️ Work from anywhere with a flexible schedule ✔️ Earn competitive commissions & access exclusive travel perks ✔️ Receive expert training and ongoing support ✔️ Be part of a passionate, supportive team dedicated to crafting seamless vacations What You'll Do: 🔹 Consult with clients to understand their travel preferences, budget, and needs 🔹 Design and book personalized vacation packages, including resorts, cruises, flights, and excursions 🔹 Arrange allergy-safe travel plans and accommodate special requirements 🔹 Provide clients with detailed itineraries, travel tips, and destination recommendations 🔹 Stay updated on travel trends, exclusive promotions, and top destinations (especially Disney, cruises, and all-inclusive resorts) 🔹 Offer top-notch customer support before, during, and after trips 🔹 Build lasting client relationships to encourage repeat business and referrals What We're Looking For: ✅ Experience in travel planning or a strong passion for creating amazing vacations ✅ Expertise in Disney, cruises, all-inclusive resorts, and allergy-safe travel (preferred) ✅ Strong communication, organization, and problem-solving skills ✅ Ability to work independently and manage multiple bookings efficiently ✅ Familiarity with travel booking tools and online platforms ✅ High school diploma or equivalent (Travel/hospitality certifications are a plus!) Perks & Benefits: 🌍 Work from anywhere - enjoy a flexible, remote work environment 💰 Unlimited earning potential - commission-based income with no cap 🎓 Ongoing training & professional development opportunities ✈️ Exclusive travel discounts, perks, and industry incentives 🔹 Open to citizens & permanent residents of the US, UK, Australia, Mexico & New Zealand ONLY. Ready to turn your love for travel into a rewarding career? Apply today! 🚀
    $37k-63k yearly est. 7d ago
  • Retirement Services Consultant

    Eastern Bank 4.6company rating

    Travel Service Consultant Job 27 miles from Marlborough

    Responsibilities: Prepare and deliver quarterly presentations during retirement committee meetings. Input Retirement Plan Data into the Retirement Plan Advisory Group's software program. This will include but not limited to, Asset by Fund Statements, Proper Total Plan Cost Analysis, Plan Demographic Data, and Legislative and Legal Reviews. Establish and Manage Client Relationships. This will include building professional relationships with Retirement Committee members and answer any questions they might have. Work directly with our record keeping partners and assist with managing our client's retirement plan programs. This will include but not limited to, ensuring our clients submit their annual compliance questionnaire, review plan nondiscrimination testing results, and ensuring our clients file their IRS form 5500 and (if required) employee benefit audit. Pre-sale presentations Work as part of the team who will deliver point of sale presentations to prospects. Onsite group educational workshops Create and deliver group retirement plan workshops to retirement client employees. This will include 1 on 1 employee consultations. Serve as the primary point of contact for plan sponsors, participants, and internal stakeholders. Provide exceptional service by addressing inquiries, resolving issues, and ensuring overall client satisfaction. Conduct periodic reviews to ensure client goals are being met and offer tailored recommendations for improvement. Act as a trusted advisor, delivering expert guidance on retirement plan design, compliance, and participant engagement strategies. Identify and pursue new business opportunities within the retirement services market. Build and maintain strong relationships with prospects, leveraging networking, referrals, and strategic partnerships. Collaborate with internal teams to craft customized proposals and solutions for prospective clients. • Meet or exceed sales targets by expanding Cambridge Trust's retirement plan offerings to new and existing clients. Delivering Presentations Prepare and deliver compelling presentations to plan sponsors, participants, and prospective clients. Communicate complex retirement plan concepts in a clear and engaging manner to diverse audiences. Conduct educational workshops and webinars to promote retirement plan benefits and encourage participant enrollment. Represent Cambridge Trust at industry conferences, seminars, and other networking events. Collaborate with internal teams, including wealth management, compliance, and marketing, to deliver integrated client solutions. Share knowledge and mentor junior team members to foster a high-performing and supportive work environment. Contribute to cross-functional projects aimed at enhancing the firm's retirement services offerings. Work closely with compliance and operations teams to ensure seamless plan administration. Technical ERISA Expertise Provide technical expertise on ERISA regulations, plan design, and compliance requirements. Stay up-to-date on legislative and regulatory changes impacting retirement plans. Assist clients with fiduciary responsibilities, including plan governance, fee benchmarking, and vendor management. Ensure all retirement plans adhere to applicable laws and industry standards, minimizing risk for clients and the firm.
    $76k-112k yearly est. 39d ago
  • Travel Specialist-Groups

    Cosmo Travel

    Travel Service Consultant Job 27 miles from Marlborough

    Responsibilities: •Research, explore and study different travel destination options •Research destination and travel prices, customs, weather conditions, reviews, etc. •Research and study clients' specifications and wishes •Suggest suitable travel options that best suit clients' needs •Plan and organize travels •Book tickets, reserve accommodation, organize rental transportation •Inform clients and provide useful travel material such as guides, maps, and event programs •Collect deposits and balances •Offer and promote different services and offerings •Keep learning about the latest industry trends •Attend webinars, conferences, and other educational programs •Build and maintain relationships with clients •Track KPIs and prepare KPI reports Requirements & Qualifications •1 year of experience as a Travel Consultant or similar role •Passionate about travel and tourism •Excellent knowledge of the latest tourism trends •Good understanding of different tourism offerings and options •Proficiency in English, and Spanish is a plus •Knowledge of additional languages is an advantage •Good sales and presentation skills •Customer-oriented mindset •Critical thinker and problem solver •Team player •Good organizational and time-management skills •Great interpersonal and communication skills •Candidates with rich personal experience in traveling will have an advantage
    $42k-70k yearly est. 60d+ ago
  • Retirement Service Consultant

    Ascensus 4.3company rating

    Travel Service Consultant Job 27 miles from Marlborough

    ALL LEVELS WELCOME TO APPLY (ENTRY THROUGH SENIOR LEVEL) This position is responsible for providing client service to our partners, intermediaries and plan sponsors. The Retirement Services Consultant will develop and maintain a detailed understanding of retirement plans and Ascensus products and services with the goal of helping our clients manage their retirement plans appropriately. The Retirement Service Consultant works with the Relationship Manager to deliver client satisfaction by providing retirement plan and operational expertise, proactively identifying, owning and resolving client issues and engaging clients with value added consulting. We are hiring entry level through senior level associates so all experience levels are encouraged to apply. Essential Duties and Responsibilities: * Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. * The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture. * Maintain and continue to grow detailed knowledge and understanding of retirement plan rules and Ascensus business and product offerings * Consistently provide a high level of consultative proactive client service in a professional manner. * Develop effective working relationships with team and internal departments in order to provide effective service for our clients. Successfully identify record and monitor assigned items; includes determining required action for resolution of client issues. * Ensure inquires and issues are resolved and service levels are met. * Provide thorough, high quality research, problem solving and issue resolution * Provide clients and advisors clear and concise communication regarding services, execution and resolution throughout the service cycle. * Participates in creating a strategy with Relationship manger to ensure client retention. * Identify, document and address risks through superior client service. Communicate with team in order to keep all informed and support current client strategy. * Assist in the management of vendor relationships on behalf of clients and partner. * Deliver client retention by anticipating client's needs, recommending changes or actions, in conjunction with the Relationship manager. * Achieve individual and team goals for service levels, growth and retention for assigned book of business. * Identify and document systematically "opportunity plans" working with Relationship Manager on a strategy to mitigate risk. * Achieve individual and team goals, for service levels, growth and retention risks through servicing your clients. * Proactively communicate with the client and partners regarding all components of service delivery. Solicit and share feedback with appropriate internal resources in order to improve the client experience. * Prioritize activities and manage time to effectively and efficiently provide quality client service to our partners and clients. * Ensure that our commitments to our clients are met by proactively reviewing the status of assigned plans' periodic activity (compliance testing, 5500, quarterly statements, RMDs, etc.). * Assess client objectives, needs and behaviors to suggest plan, product or functionality changes to improve results for our clients. * Educate client regarding plan features, product capabilities or Ascensus functionality and process. * Develop ideas for improvement and provide feedback/solutions to plan sponsor and financial professional to minimize risk and improve process. * Act in the role as the subject matter expert on specific topics for initiatives with responsibility for training and assisting others across departments in area of expertise. * Provide training to members of team as opportunities arise. * Perform other duties and participate in or lead special projects as assigned. Minimum Requirements: * Bachelor's degree or equivalent work experience. * Direct client experience and Retirement Services industry experience or thorough knowledge preferred * Certification or working towards certification (ASPPA, CEBS, etc.) in industry-related studies program preferred. * Excellent written and verbal communication skills. The ability to communicate effectively (clear, concise and professionally) with all levels within the Ascensus organization, as well as with our client base. * Excellent presentation skills, business etiquette, client service skills and time management. * Demonstrated professionalism in all aspects of the role. * Experience with financial services systems (i.e. recordkeeping, trust, trading); and experience with plan recordkeeping and trust reconciliation. * Proficiency in Microsoft Office software applications, specifically Word and Excel required, Access and PowerPoint preferred. * Excellent analytical and problem resolution skills. * Knowledge of retirement plans, ERISA, DOL and IRS regulations, and plan documents (individually designed and prototype). * Ability to work in a team environment to ensure common goal of providing exceptional client service. * Ability to work well under pressure with multiple priorities and deadlines in a demanding environment. * Ability to make sound business judgments concerning issues which, if mishandled, have the potential to create substantial financial and client relations liabilities for the company. * Ability to work extended hours to meet business needs as required. * Quality focus with attention to detail. * Handle other essential tasks as assigned. The national average salary range for this role is $40K-80K in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits. Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website. For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. At Ascensus, we aspire to make a difference for others. We are a technology-enabled services company that helps people save for a better future through our network of institutional, financial advisor, and state partners. Our culture is guided by sound principles, is committed to high standards, operates with transparency, and welcomes diversity-housed within our Core Values: People Matter. Quality First. Integrity Always. Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").
    $40k-80k yearly 55d ago
  • Internal Traveler- Diagnostic Radiology

    Beth Israel Lahey Health 3.1company rating

    Travel Service Consultant Job 16 miles from Marlborough

    Job Type: Temporary Time Type: Full time Work Shift: Day (United States of America) FLSA Status: Non-Exempt When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Summary: Possesses the knowledge of procedures and policies related to the Radiology department. Activities are specifically directed by the manager. Performs a wide variety of specific and specialized duties and procedures on inpatients and outpatients in accordance with orders of physicians. Performs these duties using independent judgment, ingenuity and initiative. Assumes responsibility and quality of work in designated areas of procedures as required. This position requires a high level of technical and informatics knowledge and skill, and the ability to work in close cooperation with members of a team of physicians, nurses and other technical staff. The individual must be able to work in a fast paced environment with demonstrated ability to juggle and prioritize multiple competing tasks and demands and to seek managerial assistance as appropriate. Job Description: Essential Responsibilities: * Follows departmental guidelines and protocols in performance of all procedures in diagnostic radiology, and in accordance with Infection Control policies. * Follows departmental guidelines and protocols in scheduling and documentation of exams and maintaining accurate and complete records relative to the examinations performed. * Demonstrates competency in radiographic and fluoroscopic imaging on inpatients, outpatients, ED patients and in the surgical setting. * Performs quality control on all equipment according to standard procedures. * Greets all patients by appropriate title, provides education appropriate to the exam and provides a complete medical record to the Radiologist. Required Qualifications: * High School diploma or GED required. Associate's degree in Radiology preferred. * License required., and Registration MARadTech-Radiography required., and Certificate 1 Basic Life Support required. * 0-1 years related work experience required. * ARRT certification in Radiography required. If new graduate, must achieve ARRT in Radiography within 6 months. * Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Preferred Qualifications: * Prior experience and knowledge with PACS and CR technology. * Minimum 1 year of diagnostic radiology experience. Competencies: * Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. * Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. * Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager. * Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. * Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. * Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. * Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. * Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -. Physical Nature of the Job: Heavy work: Exerting up to 100 pounds of force occasionally and/or 50 pounds of force frequently. Work is physically demanding and requires extended periods of standing and/or moving. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment.
    $46k-98k yearly est. 60d+ ago
  • Traveling Patient Care Consultant - East Coast

    Sono Bello 3.9company rating

    Travel Service Consultant Job 27 miles from Marlborough

    Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser lipo and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now. Sono Bello is seeking a dynamic Traveling Patient Care Consultant (PCC) with a passion for aesthetics to join our team. The PCC will conduct in-person consultations, guide patients through the Sono Bello process, and help them choose procedures that align with their goals. The ideal candidate should have a demonstrated history of sales success, experience thriving in a fast-paced setting, possess confidence, emotional intelligence, and credibility, exhibit high integrity, and maintain an excellent work ethic. This position demands a highly motivated individual with robust negotiation and closing abilities, capable of addressing objections effectively within a face-to-face consultative setting. Travel Requirements: This is a traveling position, involving frequent visits to various Sono Bello locations across the U.S., with about 83% travel time. The travel schedule typically follows a 5 weeks on, 1 week off pattern, but could vary based on business needs. Candidates can be based anywhere in the Easter U.S., as long as they are within 30 miles of a major airport. Primary Responsibilities of a Patient Care Consultant (PCC): Meet with new and existing patients to determine their goals and coordinate their treatment plans with the appropriate surgical team member (Doctor) as the next step in their transformational journey. Educate patients on our approach, procedures, processes, and financing/payment options available. Manage the appropriate follow-up with the in-center clinical team and the patient to ensure a great experience leading up to and through the procedure. Develop and maintain a patient pipeline, including follow-ups with prospective patients. Demonstrate leadership within your center location to keep the entire team informed, positive, and energized to support the best possible patient experience. Required Skills / Qualifications: Proven track record of sales excellence (at least 3 years) within a high-energy, fast-paced environment. Previous sales experience or direct involvement in one-on-one consultative selling in aesthetic sectors such as plastic or cosmetic surgery, cosmetics, hair replacement, laser hair removal, or related fields is highly valued. Is a quick study: Can quickly build rapport, assess the patient's needs, and create a sense of urgency to drive action. Must have excellent interpersonal skills that build effective working relationships with patients, physicians, and other team members. Must be a self-starter, accountable, and highly motivated to hit and exceed targets to reap financial rewards (manage KPIs). Maintains professionalism and poise constantly, even when working under pressure. Must be highly organized and detail-oriented with the ability to prioritize competing tasks. Positive outlook and a passion for what we do! Compensation: At Sono Bello, we believe that our team members are the keys to our success. We offer competitive pay, generous monthly bonuses, and excellent training. Compensation package includes: $50,000.00 - $60,000.00 base salary, overtime and overtime premium, and uncapped bonus (based on KPI and goal achievement). Total compensation ranges between $160,000.00 - $250,000.00. Total Compensation $160,000 - $225,000 USD Base Salary $50,000 - $60,000 USD Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Full-time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave. Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays. For applicants located in CA: link
    $34k-47k yearly est. 36d ago
  • Analyst, Quantitative Services/Consultant - Remote

    DW Simpson 4.1company rating

    Travel Service Consultant Job 27 miles from Marlborough

    Looking for an opportunity to work with advanced analytics? A P&C reinsurance company is looking for someone with 1-2 years working long term or high exposure insurance claims. The candidate for this position will build & model loss allocation scenarios for mass torts, perform data cleaning to prepare it for further analysis, and combine insurance, financial, & legal issues to accurately model various scenarios for clients. Experience with commercial lines, VBA and other coding languages is required. (#55729) Compensation: $80K - $110K Locations: Boston, MA Remote
    $80k-110k yearly 39d ago
  • Remote Travel Agent/Advisor

    Adventures Await

    Travel Service Consultant Job 27 miles from Marlborough

    Join Our Remote Team! Transform your passion for exploring into a fulfilling career with our remote business opportunity. Teaming up with a renowned agency boasting over 70 years of expertise, we provide: Benefits: Extensive training and certification Flexible scheduling options for part-time or full-time roles Generous travel benefits Commission-based earnings without limits. State-of-the-art software ensuring the best prices Highlights of the Opportunity: Training, Certification, and Website: Gain top-notch training and certification to assist clients in planning their dream vacations, along with a professional website to showcase your services. Flexible Schedule: Tailor your hours to suit your commitments. Travel Perks: Enjoy access to exclusive discounts and insider deals to enrich your own travel experiences. Uncapped Commissions: Increase your earnings as you help clients plan their vacations, with unlimited earning potential. Cutting-Edge Software: Utilize our software for optimal travel arrangements at competitive rates. Key Responsibilities: Collaborate with clients to understand their vacation preferences. Craft personalized vacation itineraries and packages. Promote vacation packages to attract clients. Aid clients in booking their vacation arrangements. Address and resolve any vacation-related issues with professionalism. Stay informed about travel trends and marketing strategies. Provide exceptional customer service to foster strong client relationships. Qualifications: Passionate about travel. Excellent communication and interpersonal skills. Detail-oriented with a commitment to outstanding service. Ability to work independently and manage your schedule effectively. Join Our Team Today: If you have a passion for travel and are committed to creating unforgettable vacation experiences, this opportunity awaits you. Whether you're a novice or seasoned professional, reach out to us to embark on your journey as a Remote Travel Agent/Advisor
    $32k-40k yearly est. 60d+ ago
  • Travel Coordinator

    Medicus Healthcare Solutions 4.8company rating

    Travel Service Consultant Job 34 miles from Marlborough

    Description The Opportunity:As a Travel Coordinator, you will be partnering with our medical providers to secure required travel arrangements including airfare, hotel, and rental car accommodations. Our Travel Coordinators play a critical role in ensuring that our medical providers arrive at their work destination on time, which is vital to the hospitals and health systems we work with.This position is based on-site at our office in Windham, New Hampshire, with an opportunity to work from home 1-2x/week after 6 months of employment.In this role, you will: Collaborate, and coordinate effectively, with our providers to ensure that travel is booked for each assignment Develop thorough and detailed travel itineraries to send to our providers and their designated team members Manage and accommodate provider requests (airlines, hotel chains, upgrades, etc.) while maintaining adherence to budget and travel guidelines Collaborate internally with business partners across divisions to ensure provider travel needs are met Ensure that time sensitive travel requests are completed in an urgent manner. Manage all travel requests and documentation through our CRM database. Meet monthly KPI (key performance indicator) standards Here's what we look for: Experience working in a professional environment Ability to manage multiple priorities and projects utilizing time management and organizational skills Excellent written and verbal communication skills Travel industry experience Experience with Microsoft Office and travel vendor software experience (Sabre, Concur, etc.) preferred Why You Should Work with Us: Quarterly company bonus incentives Clearly defined benchmarks for career progression Unlimited Paid Time Off Full medical, dental, and vision benefits--starting DAY 1! 401K matching program, fully vested Comprehensive new-hire training and ongoing learning opportunities Quarterly company meetings and social events State-of-the-art fitness facility and free fitness classes offered each week. Volunteer Time Off Opportunity to go on President's Club (all-expense paid trip for two!) Your character
    $31k-37k yearly est. 11d ago
  • Sports Travel Coordinator (REMOTE)

    Feyer&Associates

    Travel Service Consultant Job 30 miles from Marlborough

    Job Description: We are seeking a Sports Coordinator to join our dynamic team, facilitating sports-related activities and assisting clients in attending various sports events. This role requires candidates to be at least 18 years old, authorized to work in the USA, Australia, Mexico, or Colombia, have reliable Wi-Fi access, and possess a smartphone or computer. No prior experience is necessary, as training will be provided. The role involves email communication, direct vendor contact, and booking tickets for clients to diverse sports events. This independent contractor opportunity is commission-based, and your compensation is derived from the profits generated by your sales (1099). Key Responsibilities: Sports Event Booking: Liaise with clients to understand their sports event preferences and requirements. Research and book tickets to a wide range of sports events, including games, matches, and tournaments. Vendor Communication: Establish and maintain direct contact with ticket vendors and sports event organizers. Negotiate ticket prices, group discounts, and special packages on behalf of clients. Client Relations: Provide excellent customer service by promptly responding to client inquiries and addressing concerns. Keep clients informed about event details, ticket availability, and any changes. Administrative Tasks: Maintain accurate records of client bookings, payments, and preferences. Assist in the preparation of invoices and receipts for clients. Training and Development: Participate in training sessions to become knowledgeable about various sports events and ticketing processes. Stay updated on sports event schedules, venues, and seating arrangements. Email Communication: Use email as the primary mode of communication to correspond with clients, vendors, and team members. Send event confirmations, itineraries, and updates to clients. Qualifications: Must be at least 18 years old. Authorized to work in the USA, Australia, Mexico, or Colombia. Access to reliable Wi-Fi. Possession of a smartphone or computer for communication and administrative tasks. No prior experience required; training will be provided. Strong communication and customer service skills. Attention to detail and organizational abilities. Passion for sports and an understanding of various sports events. This Sports Coordinator role offers a unique opportunity for individuals who are passionate about sports and enjoy facilitating access to exciting sports events for clients. If you meet the qualifications and are ready to embark on a career in sports coordination, we encourage you to apply and be part of our team dedicated to delivering unforgettable sports experiences to our clients.
    $32k-51k yearly est. 49d ago
  • Travel Med Surg / Telemetry (RN) - $2,520 per week

    GHR Healthcare-Travel Division 3.7company rating

    Travel Service Consultant Job 20 miles from Marlborough

    GHR Healthcare - Travel Division is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Burlington, Massachusetts. Job Description & Requirements Specialty: Med Surg / Telemetry Discipline: RN Start Date: 04/21/2025 Duration: 12 weeks 36 hours per week Shift: 12 hours, days Employment Type: Travel GHR Healthcare - Travel Division Job ID #65884845. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. About GHR Healthcare - Travel Division For over 30 years, GHR Healthcare has been the bridge between healthcare professionals and the facilities that need them nationwide. We're committed to uncovering your ideal fit, supported by GHR's dedication to competitive compensation, transparent communication, and a devoted team that genuinely cares about your career journey. You can trust us to stand by your side as your advocate, confidante, and partner in advancing your career. At GHR, care and consideration are at the heart of everything we do. Visit ghrhealthcare.com to learn more.
    $55k-101k yearly est. 6d ago
  • Traveling Assistant Store Opening Coordinator

    Ollie's Bargain Outlet 4.3company rating

    Travel Service Consultant Job 24 miles from Marlborough

    The Assistant Store Opening Coordinator is responsible for assisting the Store Opening Coordinator with all aspects of store openings. This position is responsible for building fixtures, merchandising and training of new Associates. This role is required to provide guidance, delegation and coaching to Associates during the new store set up process. Primary Responsibilities: * Ensure meeting of daily timelines for fixture build, truck unload, ticketing, and merchandising through management and training of associates. * Provide guidance and instruction to Associates on new store project plans and expectations. * Maintain a safe work environment. * Ensure all safety regulations and requirements are met. * Provide encouragement and motivation to new store set up teams. * Schedule and monitor workload at new store locations. * Communicate frequently with Store Opening Coordinator to keep projects on schedule. * Ensure store layouts are implemented based on plans. * Assist with executing new store business strategies. * Complete tasks by assigned deadlines. * Assist with managing the staffing needs for new stores by maintaining hiring standards, recruiting, interviewing and candidate selection. * Complete any additional responsibilities and/or duties as assigned. Qualifications: * High School diploma or equivalent required. * Experience in retail architecture or space planning preferred. * Bachelor's Degree in management preferred. * Minimum of one year of retail experience in a supervisory role in a mid-size to large retail service-oriented business, or demonstration of skills and learning through an internal development program and selection process. * Working knowledge of computers; must be proficient in Microsoft Excel * Ability to operate all equipment necessary to perform the job. Physical Requirements: * Physical ability to stand for extended periods and to move and handle boxes of merchandise and fixtures. * Duties may frequently involve the use of ladders and stairs. * Ability to work a flexible schedule, including nights, weekends, and holidays. * Travel to new stores including overnight travel required. * Frequent lifting up to 70 lbs. * Ability to work in a constant state of alertness and safe manner. Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation, gender identification, national origin, age, veteran's status, disability, genetic information or any other legally protected status.
    $31k-37k yearly est. 60d+ ago
  • Travel Team

    Controlled Contamination Services 4.5company rating

    Travel Service Consultant Job 6 miles from Marlborough

    Job Details Framingham, MA Part Time High School $19.00 - $20.00 Hourly 100% - Travel PositionDescription Controlled Contamination Services has been a national provider of facility solutions, technical and decontamination services, since 1993. Our clients are in the Life Sciences, Technology, IT, Defense and Aerospace industries. Utilizing state of the art strategies, processes and human capital, CCS ensures the highest degree of service and integrity for the sensitive environment we support; impacting those industries that impact the world. POSITION PURPOSE: The Travel Team is a critical role in the company which ensures the proper cleaning of the cleanroom, controlled environment and GMP laboratory environments. This person travels 100% of the time. ESSENTIAL DUTIES AND RESPONSIBILITIES: Perform cleaning operations under strict guidelines. Continually monitor the cleanroom cleaning procedures to ensuring all cleanings are completed promptly and correctly. Responsible for participating in continuous training: cGMP training, technical skills, safety, performance improvement. Normal responsibilities include detail document control (using Good Manufacturing Practices). Normal duties include but are not limited to micro-cleaning all surfaces within the controlled environment including ceilings, walls, equipment and floors. The ability to follow customer standard operating procedures in precise detail including documentation. Identify deviations in cleaning and follow through on corrective and preventative actions (variances). Review change to cGMP documentation and re-train. Assist in the cross training of other Controlled Contamination Services personnel. Travels to required areas and sites. All other duties as defined by supervisor. Qualifications EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED); or one year related experience and/or training; or equivalent combination of education and experience. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to write simple correspondence. Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. PHYSICAL REQUIREMENTS: Required to spend on-the-job time on the following physical activities: Stand Walk Lift/Climb Talk/Hear Use hands to finger, handle or feel. Reach with hands or arms. The Weight or Force requirement in this position is: Up to 40 pounds. Loud environments (examples: metal can manufacturing department, large earth-moving equipment) Controlled Contamination Services is an equal opportunity employer - vets/disability.
    $19-20 hourly 25d ago
  • Retail Services - Hiring Immediately

    Anderson Merchandisers 4.5company rating

    Travel Service Consultant Job 28 miles from Marlborough

    **WE ARE LOOKING FOR GREAT PEOPLE TO JOIN OUR TEAM- just like you!** Our associates have a lot in common. They have great interpersonal skills, enjoy working independently, are self-motivated, and have a relentless drive. Did we mention that while they are working hard, they also like to have fun? We offer flexible hours, competitive pay, and great benefits for both full and part-time associates. If this sounds like a good fit for you, come join our team! The Sales Merchandiser position is responsible for the execution of Anderson Merchandisers standards to drive sales and meet retailer and client expectations This position is under the supervision of the Market Sales Manager but daily communication and follow-up with the Territory Sales Lead is expected. What would you do in this role? **DUTIES and RESPONSIBILITIES, include but are not limited to the following:** + Build rapport through daily communication with store associates and management + Educate customers and store personnel on the features and benefits of our client's brands and product lines + Execute all required tasks, projects, resets, displays with accuracy, by following all provided instructions + Maintain accuracy and high quality of work to meet or exceed client expectations + Merchandising and execution of all assigned projects with required quality and accuracy to maintain account aesthetics and consistently deliver above average project execution compliance + Have detailed knowledge of all company policies + Communicate to the Territory Sales Lead on a daily basis as to all activities accomplished as well as any sales opportunities and make Territory Sales Lead and Market Sales Manager aware of success or potential barriers reporting specific requests, needs, and sales opportunities + Knowledgeable, detailed understanding and consistent use of all available functions of handheld device + Maintain company, client and retailer confidentiality **REQUIREMENTS AND QUALIFICATIONS, including but not limited to the following:** + Must be able to lift objects and product up to a maximum of 50 lbs with frequent lifting and/or carrying of objects/products up to 35 lbs., in addition the ability to lift heavy objects up to 100 lbs with assistance from another associate + Work could be performed while sitting, standing or walking + Work performed will entail fine manipulation of hands and/or fingers, bending, twisting, squatting, and climbing, as well as upper and lower body mobility + Must be able to work a flexible schedule, including nights, overnights and weekends + High School diploma or equivalency certification required + Valid driver's license is required as travel to additional locations may be necessary + Automobile liability insurance is required to be maintained + Must have access to a computer, internet access, printing capabilities, and e-mail + Customer service or sales experience preferred Rate of Pay $21.00 As an Anderson Merchandisers Associate, you may be eligible for these benefits*. - Flexible work schedules - 401(k) retirement plan - Health Insurance - including Dental and Vision - Telehealth - Health Savings Account - Accident Insurance - Critical Illness Insurance - Life Insurance - Long Term Care - Short Term Disability - Long Term Disability - Associate Assistance Fund - Anderson Cares Natural Disaster Fund - Associate Savings Plan - Anderson Cares Fund - Paid Time Off - Discounts - Cell Phone, Vehicle, Pet Insurance - Training & Career Development *All benefits subject to eligibility per company policy. IND-123 Anderson Merchandisers, LLC. ("Anderson" or "Company") is an Equal Opportunity Employer. The Company does not discriminate in employment on the basis of any factor prohibited by applicable law, including: race, color, religion, creed, sex, sexual orientation, gender identity/expression, pregnancy or pregnancy-related condition, marital status, national origin, ancestry, age, disability, handicap, genetic information, membership in a uniformed military service of the United States, including the National Guard, veteran status, or any other bases protected by law. In addition, Anderson does not seek salary history from applicants. Anderson does participate in E-Verify.
    $28k-33k yearly est. 19d ago
  • Country Travel Specialist

    Audley Travel

    Travel Service Consultant Job 27 miles from Marlborough

    Audley is a passionate, vibrant company that specialises in creating exceptional tailor-made journeys throughout Asia, Africa, South America and other destinations around the world. With Audley you'll get to know first-hand the best guides, food, lodging and local secrets in your specialist countries, knowledge you'll use to create custom vacations for your clients. Audley is one of the UK's most highly regarded travel companies, with over 20,000 travelers a year and the recipient of multiple awards. In recent years we have seen increasing numbers of travelers from the US and are now opening our first overseas office in Boston and you have the chance to be a part of it! The heart of our business has always been our Country Specialists. These individuals have all traveled independently and extensively to one or more of our regions and can demonstrate a wide variety of country knowledge and an infectious passion for what they have experienced. The ethos of Audley is to provide our clients with exceptional customer service and a trip which surpasses their expectations. As a result, they return to us year after year and recommend us to others. Job Description We are seeking enthusiastic individuals who have a drive to succeed in sales and a passion for and knowledge of any of the following regions: Africa, China, Japan, Latin America, North Africa and the Middle East and Southeast Asia. Using their destination knowledge, our Country Specialists sell individually designed tailor-made itineraries for our discerning clients. Ideally educated to degree level or equivalent, the successful candidate will have previous sales experience, preferably within the travel industry. In addition, the ability to deliver excellent customer service is paramount. Job Purpose The creation and conversion to sale of high quality tailor-made itineraries for current and future Audley clients to your region. You are ultimately responsible for planning, selling and implementation of itineraries. To make the most of every single genuine 'sales enquiry' received. You need to be able to differentiate between good and bad leads so that we maximize revenue and profit. To ensure the product sold to our clients and the supporting information is to the highest standard. To achieve levels of client service at all stages of the process to engender repeat business. To take appropriate opportunities to up-sell and switch-sell to Audley preferred products. Interacting with our clients mostly over the telephone - with some face to face meetings either in the office or at PR events. Keeping in touch with product developments in your region, ensuring that you remain a true country specialist with up to date commercial knowledge and understanding of hotels/flights/infrastructure. Demonstrating a total commitment to customer service. It's your goal to ensure all clients return home having had a trip which exceeds their expectations. Personal Development We need good people to stay at Audley, which means there must be careers on offer here. We have deliberately created a structure for developing skills and rewarding achievement. It all starts with a thorough induction process for all employees. For Country Specialists, this includes a familiarization trip in your area of specialization followed by systems training. Whenever vacancies arise they are advertised ‘in house' first, as we like to promote from within the company. When a Country Specialist has been employed for a year they can enter the Senior Country Specialist scheme, which is operated using a point system. On top of this, every Senior Country Specialist can aim to be an Elite Specialist, who we view as role models within the company. Elite Specialists earn more money too. Regional Sales Managers have a more strategic role. They manage small teams and look after sales levels and operations. They report to Program Managers. Qualifications Person Specification Essential: Knowledge/experience of countries or region of specialty. Previous sales experience. Strong communication skills. Customer service & selling skills. Results orientated. Strong organization & time management skills. Strong computer skills and a willingness to learn Audley's in-house system. Excellent writing, mathmatical and grammar skills. Must be willing to spend 1-3 months training in our offices in England and may require additional training and travel to our HQ. . Extensive travel required to your country of specialty. Desired:. Previous travel industry experience a plus. Qualified to degree level or equivalent. Additional Information All employees enjoy a wide range of benefits including full medical and dental insurance, 15 days paid vacation, all expenses paid familiarisation trip to your specialist countries and a comprehensive social and events calendar. If you have what it takes, you can expect on target earnings in first year of $50k, with some of our experienced specialists earning in excess of $100k after 3 years. To apply for this job, please complete an online application form on our careers website at: ************************************************************************************ You will be required to submit your resume, covering letter and a travel profile.
    $50k-100k yearly 5d ago
  • Travel Consultant - T

    Traveling With Tasha

    Travel Service Consultant Job 37 miles from Marlborough

    div class="col col-xs-7 description" id="job-description" pstrong Remote Travel Specialist - Dream Vacations amp; Stress-Free Planning! ✨/strong/pp Are you passionate about travel and love helping others create unforgettable vacations? We're looking for a strong Remote Travel Specialist/strong to join our growing team! If you thrive on providing exceptional service, enjoy curating dream getaways, and want the flexibility to work from anywhere, this could be the perfect opportunity for you./ph3strongWhy Join Us?/strong/h3p✔️ strong Work from anywhere/strong with a flexible schedulebr/✔️ strong Earn competitive commissions/strong amp; access exclusive travel perksbr/✔️ strong Receive expert training/strong and ongoing supportbr/✔️ strong Be part of a passionate, supportive team/strong dedicated to crafting seamless vacations/ph3strongWhat You'll Do:/strong/h3p🔹 Consult with clients to understand their travel preferences, budget, and needsbr/🔹 Design and book personalized vacation packages, including resorts, cruises, flights, and excursionsbr/🔹 Arrange allergy-safe travel plans and accommodate special requirementsbr/🔹 Provide clients with detailed itineraries, travel tips, and destination recommendationsbr/🔹 Stay updated on travel trends, exclusive promotions, and top destinations (especially Disney, cruises, and all-inclusive resorts)br/🔹 Offer top-notch customer support before, during, and after tripsbr/🔹 Build lasting client relationships to encourage repeat business and referrals/ph3strongWhat We're Looking For:/strong/h3p✅ strong Experience in travel planning/strong or a strong passion for creating amazing vacationsbr/✅ strong Expertise in Disney, cruises, all-inclusive resorts, and allergy-safe travel/strong (preferred)br/✅ strong Strong communication, organization, and problem-solving skills/strongbr/✅ strong Ability to work independently and manage multiple bookings efficiently/strongbr/✅ strong Familiarity with travel booking tools and online platforms/strongbr/✅ strong High school diploma or equivalent/strong (Travel/hospitality certifications are a plus!)/ph3strongPerks amp; Benefits:/strong/h3p🌍 strong Work from anywhere/strong - enjoy a flexible, remote work environmentbr/💰 strong Unlimited earning potential/strong - commission-based income with no capbr/🎓 strong Ongoing training amp; professional development/strong opportunitiesbr/✈️ strong Exclusive travel discounts, perks, and industry incentives/strong/ppstrong🔹 Open to citizens amp; permanent residents of the US, UK, Australia, Mexico amp; New Zealand ONLY./strong/ppstrong Ready to turn your love for travel into a rewarding career? Apply today! 🚀/strong/pp/p /div
    $31k-48k yearly est. 6d ago
  • Retirement Service Consultant

    Ascensus 4.3company rating

    Travel Service Consultant Job 27 miles from Marlborough

    ALL LEVELS WELCOME TO APPLY (ENTRY THROUGH SENIOR LEVEL) This position is responsible for providing client service to our partners, intermediaries and plan sponsors. The Retirement Services Consultant will develop and maintain a detailed understanding of retirement plans and Ascensus products and services with the goal of helping our clients manage their retirement plans appropriately. The Retirement Service Consultant works with the Relationship Manager to deliver client satisfaction by providing retirement plan and operational expertise, proactively identifying, owning and resolving client issues and engaging clients with value added consulting. **We are hiring entry level through senior level associates so all experience levels are encouraged to apply.** **Essential Duties and Responsibilities:** -Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. -The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture. -Maintain and continue to grow detailed knowledge and understanding of retirement plan rules and Ascensus business and product offerings -Consistently provide a high level of consultative proactive client service in a professional manner. -Develop effective working relationships with team and internal departments in order to provide effective service for our clients. Successfully identify record and monitor assigned items; includes determining required action for resolution of client issues. -Ensure inquires and issues are resolved and service levels are met. -Provide thorough, high quality research, problem solving and issue resolution -Provide clients and advisors clear and concise communication regarding services, execution and resolution throughout the service cycle. -Participates in creating a strategy with Relationship manger to ensure client retention. -Identify, document and address risks through superior client service. Communicate with team in order to keep all informed and support current client strategy. -Assist in the management of vendor relationships on behalf of clients and partner. -Deliver client retention by anticipating client's needs, recommending changes or actions, in conjunction with the Relationship manager. -Achieve individual and team goals for service levels, growth and retention for assigned book of business. -Identify and document systematically "opportunity plans" working with Relationship Manager on a strategy to mitigate risk. -Achieve individual and team goals, for service levels, growth and retention risks through servicing your clients. -Proactively communicate with the client and partners regarding all components of service delivery. Solicit and share feedback with appropriate internal resources in order to improve the client experience. -Prioritize activities and manage time to effectively and efficiently provide quality client service to our partners and clients. -Ensure that our commitments to our clients are met by proactively reviewing the status of assigned plans' periodic activity (compliance testing, 5500, quarterly statements, RMDs, etc.). -Assess client objectives, needs and behaviors to suggest plan, product or functionality changes to improve results for our clients. -Educate client regarding plan features, product capabilities or Ascensus functionality and process. -Develop ideas for improvement and provide feedback/solutions to plan sponsor and financial professional to minimize risk and improve process. -Act in the role as the subject matter expert on specific topics for initiatives with responsibility for training and assisting others across departments in area of expertise. -Provide training to members of team as opportunities arise. -Perform other duties and participate in or lead special projects as assigned. **Minimum Requirements:** · Bachelor's degree or equivalent work experience. · Direct client experience and Retirement Services industry experience or thorough knowledge preferred · Certification or working towards certification (ASPPA, CEBS, etc.) in industry-related studies program preferred. · Excellent written and verbal communication skills. The ability to communicate effectively (clear, concise and professionally) with all levels within the Ascensus organization, as well as with our client base. · Excellent presentation skills, business etiquette, client service skills and time management. · Demonstrated professionalism in all aspects of the role. · Experience with financial services systems (i.e. recordkeeping, trust, trading); and experience with plan recordkeeping and trust reconciliation. · Proficiency in Microsoft Office software applications, specifically Word and Excel required, Access and PowerPoint preferred. · Excellent analytical and problem resolution skills. · Knowledge of retirement plans, ERISA, DOL and IRS regulations, and plan documents (individually designed and prototype). · Ability to work in a team environment to ensure common goal of providing exceptional client service. · Ability to work well under pressure with multiple priorities and deadlines in a demanding environment. · Ability to make sound business judgments concerning issues which, if mishandled, have the potential to create substantial financial and client relations liabilities for the company. · Ability to work extended hours to meet business needs as required. · Quality focus with attention to detail. · Handle other essential tasks as assigned. The national average salary range for this role is $40K-80K in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits _._ _Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website._ Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").
    $40k-80k yearly 60d+ ago

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