Traveling Facilitated Enroller
Travel service consultant job in New York, NY
Job Description
Under the direction of the Health Insurance Access Program Director and Associate Director, complete all applications for the Local Departments of Social Services. Primary duties include interviewing consumers, documentation collection, data input, enrollment, consumer education and follow-up.
RESPONSIBILITIES:
Attend all trainings required by the Local Departments of Social Services, and New York State Department of Health, to acquire, improve, and maintain relevant knowledge and skills.
Attend additional trainings specific to the Aged, Blind and Disabled population.
Conduct and participate in outreach events to strengthen rapport with the community and provide education regarding government-sponsored health insurance.
Effectively guide consumers through the application process
Assist Disabled, Aged, Blind also known as non-MAGI population by inputting all required household data on application and accompanying documents
Collect and copy required documentation
Explain submission and approval process
Provide guidance on the Medicare application process
Educate consumers regarding changes in circumstance that may affect eligibility as well as reporting requirements
Contact Local Departments of Social Services, as needed
Assist NON-MAGI population with renewal completion
Submit new and renewal applications directly to Local Departments of Social Services
Provide referrals to other agencies, if applicable.
Collect and report data to Director and Assistant Director.
Report all issues and concerns to Director and/or Associate Director for resolution.
Maintain ethical standards including but not limited to HIPAA.
Travel to meet consumers, as necessary.
MINIMUM QUALIFICATIONS:
Ability to handle confidential information in an ethical, professional manner.
Ability to provide exceptional customer service to all clients.
Must be a collaborative team-player willing to provide assistance and perform various tasks as needed.
Bilingual English/Spanish
Must be willing to travel throughout NYC, Rockland and Westchester Counties.
Traveler Services Greeter (LGA)
Travel service consultant job in New York, NY
Job Description
Air General, a third-generation, family-owned, national cargo handling company and passenger services provider, is looking for a professional Travel Services Greeter at the LaGuardia Airport (LGA) location.
Greeters act as a ground host/hostess or concierge and is assigned to provide assistance of a specialized nature to specific individuals or groups of travelers. Strong applicants will have prior experience with airlines or travel agencies, superior problem-solving capabilities and be detail-oriented. Since 1961 Air General has gone above and beyond to maintain long-lasting relationships with our employees and our clients.
If you enjoy meeting people from various backgrounds in a busy airport environment, while guiding them through the airport formalities, contact Air General for an interview.
Job Responsibilities:
Create a positive experience to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
Check in the client using appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
Inform passengers through all aspects of their experience with varying Airlines by communicating appropriate information about their trips and belongings
Collaborate with the internal Coordinator team to ensure passenger information is processed accurately and flights are sent out on time
Listen to passengers and resolve their issues in accordance to company policies and procedures as a result of flight interruptions in a timely and friendly manner
May work with the Baggage Service Office to track the location of baggage and handle passenger questions
Requirements:
High school diploma or GED required - college degree preferred or equivalent industry experience
Must be able to obtain a valid airport SIDA badge.
Must be at least 18 years of age.
Candidates must possess some intermediate computer skills, particularly in Microsoft Office programs.
Must be able to clearly understand and communicate in English when performing essential job functions.
Must be able to pass all pre-employment screenings, background checks, and airport/government security background checks, applicable Custom Security Seal, and post offer drug screens.
Be available to work varied shifts, including nights, weekends, and holidays.
Benefits Offered:
401(k) Retirement Plan and Roth after 6 months, company match after 1 year
Earned Wage Access - offered through Tapcheck
Employee Assistance Program (EAP)
Other:
Variable hours and event-based ($90.00 per 3 hr. event)
Number of assignments may vary from week to week
Air General is a US based nationwide Air Cargo and Ocean Cargo handling company, as well as a provider of Passenger and Traveler Services. Our customers are the world's major International and Domestic Airlines. Air General provides quality cargo handling and transportation logistics services in North America at major US Airports. If you'd like to learn more about the Air General family, please visit the link below and explore our videos!
Our Story - Air General | Cargo Handling
Business Travel Counselor
Travel service consultant job in New York, NY
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Job Description
Responsible for coordinating the company's travel needs.
Schedules hotel and flight accommodations and procures necessary documentation such as passports, visas, or other clearances.
Ensures that travel needs are met within the constraints of the company travel budget.
Requires a high school diploma or its equivalent with 3-5 years of experience in the field.
Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
Relies on instructions and pre-established guidelines to perform the functions of the job.
Works under immediate supervision.
Primary job functions do not typically require exercising independent judgement.
Typically reports to a supervisor or manager.
Requirements:
Sabre GDS skills are required for this position
Arrange routine and complex domestic and international business travel for air, car, hotel, limousine and rail utilizing various GDS's (Sabre) for VIP clients
Provide consultative multi-country routings for best fares and preferred carrier usage
Counsel clients on efficient, multi-city/multi-country routings for lowest available fares, and preferred carrier usage
Ensure optimum customer service while coordinating client travel policy responsibilities
Effective use of computer systems and exceptional telephone service techniques.
Duties and Responsibilities:
Ensure optimum customer servicing while coordinating interdepartmental responsibilities
Research and resolve client inquiries
Use positive telephone service techniques; act on special customer requests and maintain excellent client relations
Coach, develop and mentor more junior Travel Counselors in the team
Qualifications
Qualifications:
Minimum of 5 + years Corporate Travel industry experience required/Internally 2+ years experience with high performance
Minimum of 2+ years International expertise experience highly preferred
High School Diploma/GED required.
Bachelor Degree preferred
Various GDS system experience is required. Strong knowledge of international fare construction and airline routing principles including tax rates
Additional Information
To know more about this position please contact;
Vishwas Jaggi
************
Corporate Travel Coordinator
Travel service consultant job in Somerset, NJ
BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork!
Job Description
We are seeking a highly organized, detail-oriented, and proactive, Corporate Travel Coordinator to join our in-house Travel team. In this key role, you will be responsible for planning, booking, and managing both domestic and international travel for employees across the organization. Your primary focus will be ensuring compliance with corporate travel policies, optimizing cost efficiency, and delivering an exceptional traveler experience.
Key Responsibilities:
Coordinate comprehensive business travel arrangements including flights, hotels, car rentals, and ground transportation.
Manage bookings in the Amadeus travel booking system, ensuring all travel complies with company policies, traveler preferences, and budget guidelines.
Optimize group and event-related travel by consolidating itineraries and aligning travel schedules when feasible.
Maintain accurate employee travel profiles within Amadeus and update regularly.
Proactively monitor travel queues to track flight statuses and communicate changes, delays, or cancellations to travelers.
Investigate and resolve booking discrepancies, incorrect charges, and other travel-related issues efficiently.
Review and verify travel invoices and expense statements; allocate appropriate accounting codes for reconciliation.
Assess travel providers to ensure the best combination of cost, service, and reliability.
Support international travelers with hotel accommodations, local transportation, and destination-specific logistics.
Negotiate and manage contracts with preferred travel vendors for airfare, hotels, and car rentals.
Distribute travel policy updates and program changes across the organization; serve as a point of contact for travel-related inquiries.
Analyze cost-saving opportunities, including evaluating the trade-offs between re-booking and exchanging flights.
Assist with special projects, including coordinating hotel room blocks for events and booking meeting spaces as needed.
Compensation range: $62,000.00 - $72,000.00 annually
The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors.
Qualifications
Requirements & Qualifications:
Hands-on experience with Amadeus for travel bookings is highly preferred.
Prior experience in a corporate travel environment or travel agency is strongly preferred.
In-depth understanding of corporate travel policies, compliance requirements, and best practices.
Exceptional organizational skills with the ability to manage multiple projects and priorities simultaneously.
High attention to detail and a strong sense of accountability.
Strong vendor management and negotiation skills.
Excellent communication and interpersonal skills with a professional, customer-focused demeanor.
Comfortable working both independently and collaboratively in a fast-paced, dynamic environment.
Additional Information
BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees:
Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents.
401(k) with Generous Match: Secure your financial future with our competitive retirement plan.
Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too!
Ancillary Insurances: Including vision, accident, and critical illness insurance.
Generous Paid Time Off: Achieve the optimal work-life balance.
Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most!
Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential.
BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.
Specialized Travel Consultant (Amex GBT Ovation- New York Onsite)
Travel service consultant job in New York, NY
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Our Specialized Travel Consultant will work at our clients New York City office (Onsite). This is a high-touch service environment whereby you will book travel and accommodation at an elite law firm. Working from the New York City client office, you'll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you're curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you!
What You'll Do
· Advise and arrange travel for corporate business customers (both individuals and groups)
· Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
· Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Amadeus, and/or Galileo. Training may be provided
· Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems
· Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy
· Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
What We're Looking For
· Previous experience in travel (preferably business travel) and understanding of fares and ticketing rules for car, air, and hotel
· Passion for excellence in client service, including proactive anticipation of needs
· Native GDS expertise (Sabre)
· Professional communication (written and verbal)
· Attention to detail
· Act with integrity, and look after personal traveler information
· Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
· Resolving customer issues quickly and independently
Please be flexible and prepared to work a pre-determined shift during business hours onsite (New York, Washington D.C, Los Angeles Locations).
d comprehensive understanding of fares and ticketing rules for car, air, and hotel
Passion for excellence in providing white glove VIP service, including proactive anticipation of needs
Native GDS expertise (Sabre)
Professional communication (written and verbal)
Strong attention to detail
Act with integrity, and look after personal traveler information
Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
Resolving customer issues quickly and independently
Teamwork and openness to feedback
Location
New York, United States
The US national base salary range for this position is from
$46,200.00 - $85,800.00
The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on individual and/or company performance.
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about “checking every box;" please apply anyway. You may be exactly the person we're looking for!
Auto-ApplyService Consultant
Travel service consultant job in Union, NJ
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
Less than 1 year
Employment Position: Full Time
Salary:
$50,000.00 - $125,000.00 Yearly
Salary is negotiable.
Zip Code: 07083
Group Travel Coordinator
Travel service consultant job in Wayne, NJ
Job DescriptionBenefits:
Dental insurance
Health insurance
Vision insurance
Benefits/Perks
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
Job Summary
We are seeking a Travel Coordinator to join our team! As a group travel coordinator, you will communicate with clients, understand their unique travel needs, and handle planning their travel from A-Z . You will also be responsible for suggesting additional trip add-ons, processing payments from clients, and maintaining excellent communication throughout the journey to provide the best possible experience for the client. The ideal candidate has strong communication and customer service skills, previous sales or customer service experience, and can multitask across multiple projects and trips at any given time.
Responsibilities
Communicate with the client every step of the way, presenting multiple trip options based on their wants and needs
Book trips, activities, and tours for clients
Accept and process payments
Maintain a line of communication throughout the trip planning process as well as the trip itself, and assist in any troubleshooting to give the client the best experience possible
Maintain excellent records of clients, payments, trips, and other details
Qualifications
Excellent communication and customer service skills
Strong listening skills, with the ability to translate what the client enjoys into a trip or experience
Must be comfortable communicating both over email and the phone with clients
Familiarity with basic computer programs such as Microsoft Office, Outlook, and common calendar or scheduling software
Strong organizational skills
The ability to multitask and shift priorities, as needed
A desire to help people
Ability to be thorough and attentive to detail.
About us:
ABT or Amsalem Business Travel is a travel management company specializing in corporate travel. We have 7 locations worldwide, with our main headquarters located in Israel. As leaders in the travel industry since 1983; ABT is know for our commitment to superior service. Handling all aspects of travel for our clients allows them to rest assured knowing all they need to focus on is their work and commitments; we'll handle the rest!
*This post is an ON-SITE job only, the applicant must be able to get to the office*
Luxury Leisure Travel Specialist
Travel service consultant job in New York, NY
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Job Description: Luxury Leisure Travel Specialist
Overview of Role:
The primary role of a Luxury Leisure Travel Specialist at OvationNetwork is to wholly support two of our Independent Advisors delivering exceptional luxury travel services for the Independent Advisors' clients. Our Leisure Assistant will assist with integrating bespoke luxury travel arrangements using Sabre, AXUS, and ClientBase travel applications.
This PT position is onsite in the NYC location and will report directly to the Independent Advisors.
Key Responsibilities:
Hours of Operation and shift available: 9:00am-5:30pm ET, 2-3 business days a week.
Responsible for all aspects of crafting unique itineraries to include custom air, hotel, car, tours, recreational activities, unique events, etc., with all necessary documentation.
Ensure documents for clients are complete and creatively presented, suitable for print as well as mobile app.
Manage multiple projects and prioritize tasks based on the needs of the Independent Advisors and discerning travelers.
Key Qualifications and Attributes:
Knowledge and experience working in luxury leisure travel, with a specific focus on international honeymoons
Minimum 5 years Sabre (booking & ticketing) experience
AXUS and ClientBase experience
College degree, preferably in Travel & Tourism or related field
Experience working as part of a team
Passion for excellence in client service
Exceptional professional communication, written and verbal
Detail-oriented with the ability to act with integrity regarding personal and confidential traveler information
Capable of researching independently and/or with vetted suppliers.
Able to work under pressure with a sense of urgency while maintaining a professional rapport and multi-tasking.
Adapt to change quickly and professionally
Agile learner with the ability to act on constructive feedback
Location
New York, New York, United States
The US national base salary range for this position is from
$39,200.00 - $72,800.00
The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on individual and/or company performance.
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about “checking every box;" please apply anyway. You may be exactly the person we're looking for!
Auto-ApplyService Now ITOM/CMDB Consultant
Travel service consultant job in New York, NY
Build/manage Service Mapping to make all ServiceNow applications service-aware using the CSDM framework.
-Map complex relationships between services, applications, and underlying infrastructure components.
-As part of ITOM, Integrating ServiceNow with third-party tools and data sources using APIs, web services, and OOB connectors.
-Create and maintain custom discovery patterns to identify different types of IT assets
-Diagnose and resolve issues related to discovery process, data mapping, Service Mapping, and CMDB accuracy.
-Maintains the accuracy and integrity of the CMDB including working with class owners to certify data and maps
-Responsible for assessing/updating CSDM Application Services, Business Services, Technical Services, and their corresponding mappings and integrations.
-Create and maintain relationships between CIs in the CMDB, including dependencies, containment, and service relationships based on the CSDM.
-Maintain a detailed CMDB data model
Keywords: ITOM, CSDM, CMDB, Service Maps
Any previous CMDB knowledge in healthcare environment is a plus.
Job requirements
Build/manage Service Mapping to make all ServiceNow applications service-aware using the CSDM framework.
-Map complex relationships between services, applications, and underlying infrastructure components.
-As part of ITOM, Integrating ServiceNow with third-party tools and data sources using APIs, web services, and OOB connectors.
-Create and maintain custom discovery patterns to identify different types of IT assets
-Diagnose and resolve issues related to discovery process, data mapping, Service Mapping, and CMDB accuracy.
-Maintains the accuracy and integrity of the CMDB including working with class owners to certify data and maps
-Responsible for assessing/updating CSDM Application Services, Business Services, Technical Services, and their corresponding mappings and integrations.
All done!
Your application has been successfully submitted!
Other jobs
Travel-Allied/Professional-Brooklyn
Travel service consultant job in New York, NY
Title: Allied Professional
Specialty: Sterile Processing Tech
Unit: Central Sterile Technician
Prominent Facility!
Shift: Evening 2 positions1-3pm-11pm1-4pm-12am 5x8 Hr
Requirements: Sterile Processing Tech License
At least 1 year experience
9 Reasons You Should Join Us Today! Discover exciting BENEFITS:
Awesome Pay
Award Winning Support
Referral Bonus
Great Place To Work Certified
Benefit Debit Card
Paid Sick Leave
Medical & Dental Coverage
Exclusive Discounts to shopping, theme parks, hotels, attractions...
Let`s GO TRAVEL! Travel Packages! Featuring FREE housing, stipends, meals, & bonuses
Business Concierge Travel Experience Consultant III Onsite Broadway NY
Travel service consultant job in New York, NY
Business Concierge Travel Experience Consultant III Onsite Broadway NY - (250000A2) Concierge Travel Counselor - Entertainment News Media ClientCWT is one of the world's leading digital travel management companies and as a Business-to-Business-for-Employees (B2B4E) travel management platform, companies and governments rely on us to keep their people connected - anywhere, anytime, anyhow - and across six continents, we provide their employees with innovative technology and an efficient, safe and secure travel experience.
Joining CWT means being part of a market-leading global company, working in a collaborative, multi-cultural and entrepreneurial environment.
In the Traveler Experience organization, we provide more than just a booking.
Through the combination of people and technology, we are focused on the complete travel experience - delivering world-class service to our customers through the channels they prefer.
We are on a journey to become the leading digital travel management company, and we will get there by moving forward together.
Position OverviewTraveler Experience (TX) is seeking positive, energetic, highly skilled, customer-focused, travel counselors to join our Global Entertainment Client Hub.
This team provides end-to-end, full scope travel services for the highest-level travelers.
Candidates must be comfortable working in a fast-paced environment and providing white-glove service to c-suite executives.
Top candidates will be proactive, motivated, accountable, always willing to jump in to lend a hand and organized with excellent follow through.
Concierge level service and experience is a must.
Travel counselors would be supporting a global account, including booking for travelers in multiple countries.
Position is Mon-Fri 9-6 east Time Zone.
Position Description· Creates and accurately completes complex travel requests (car, hotel, air, rail) for high touch accounts and top tier (Concierge) travelers· Acts as a trusted advisor by offering informed and insightful recommendations to provide the best traveler experience - entertainment sector requires a high level of creativity and thoughtful offerings.
· Handles special requests common to entertainment/news industry (hotel upgrades, artist riders, junkets, charter flights, car service, excess baggage, production vehicles, etc.
)· Proactively offers best options based on client travel policy and requirements for each interaction· Responds to requests (phone, email, chat) promptly, completely, and professionally· Accurately follows and applies client travel policy based on travel type and client expectations · Demonstrates excellent professional customer service and problem resolution skills.
Patience and understanding is key.
· May function as a SME with specific client knowledge and/or serve as the customer point of contact· May manage first level customer complaints/escalation (pre-travel or on-trip)· Resolves complex problems/escalations including non-standard and multi destinations, ticket exchanges and complex fares for all traveler types and destinations globally· Ability to thrive as a positive individual contributor in a high-touch, complex interaction environment · Proactively assists the team and other team members in resolving problems, learning and research· Provides new ideas, feedback and out of the box thinking to leadership· Uses correct grammar during all interaction (email/phone/chat)· Effectively demonstrates patience, empathy, understanding while controlling the contact · Must be a “Team Player” and work cohesively with others internally and externally · Ability to work and adapt in a constantly changing, fast paced environment· Assignments include both routine and non-routine work· Reconfirmation of group travel itineraries prior to travel dates· Proactively contacting suppliers with any special requests such as seat assignments, group seats, special meals, baggage, production equipment and hotel request as per talent contracts· Waitlist and proactively follow up on waitlisted flights to complete group requests· Maximize the use of client negotiated airfares, cars and hotels · Arrange Meet n Greet and car/limo ground transportation · Set up direct billing for car and hotel reservations as needed· Work with hotel group desk for reservations over 10 guests· Contact hotels to request assistance in waiving “no show” charges· Build close and trusted relationship with travel arranger and production coordinators· Be knowledgeable on Publicity and Press Junket dates, locations, upcoming events and shows· Manage sensitive and confidential private data for each Talent traveler· Assist travel arrangers with billing and T&E reconciliations· Opportunities will exist for some team members to travel and act as on-site Publicity and Press Junkets Travel Coordinator#LI-VB1 #LI-onsite Qualifications Qualifications· 7+ years of experience working in a customer service environment that includes 5+ years as a travel counselor· Must have Concierge, VIP, or Specialty travel counselor experience.
Position Requirements· Has specialist skillset and experience as a travel counselor in the areas of VIP, Concierge, or other specialty travel.
Strong customer service and phone/email writing skills is required.
· Knowledge, skills and abilities · Strong verbal and written communication skills· High attention to detail· Great active listening and information gathering skills· Proactive consultant - solutions oriented and accountable· Excellent working knowledge of the travel industry, application of client travel policies, procedures, and processes (including complex international reservations and changes)· Solid grasp of world geography and international travel routings· Highly skilled on Sabre GDS· Able to use current technology and easily adapt to changes in technology as they come.
· Must be able to thrive in an ever-changing technical environment.
· Ability to work flexible hours and adjust shift as needed for coverage or world events· Microsoft Outlook, Word and Excel CWT is committed to creating a diverse environment and is proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.
#LI-onsite Primary Location: New YorkWork Arrangement: Office - CWTEmployment type: StandardJob Family: Travel CounselorsScope: CountryTravel: NoShift: Day JobOrganization: TX_Operations_All Countries (Non-GSC) Experience Level: 5 to 7 years Job Posting: Dec 2, 2025 As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, veteran status, disability status, sexual orientation, gender identity or any other federal, state or local protected class
Auto-ApplyLuxury Leisure Travel Specialist
Travel service consultant job in New York, NY
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Job Description: Luxury Leisure Travel Specialist
Overview of Role:
The primary role of a Luxury Leisure Travel Specialist at OvationNetwork is to wholly support two of our Independent Advisors delivering exceptional luxury travel services for the Independent Advisors' clients. Our Leisure Assistant will assist with integrating bespoke luxury travel arrangements using Sabre, AXUS, and ClientBase travel applications.
This PT position is onsite in the NYC location and will report directly to the Independent Advisors.
Key Responsibilities:
* Hours of Operation and shift available: 9:00am-5:30pm ET, 2-3 business days a week.
* Responsible for all aspects of crafting unique itineraries to include custom air, hotel, car, tours, recreational activities, unique events, etc., with all necessary documentation.
* Ensure documents for clients are complete and creatively presented, suitable for print as well as mobile app.
* Manage multiple projects and prioritize tasks based on the needs of the Independent Advisors and discerning travelers.
Key Qualifications and Attributes:
* Knowledge and experience working in luxury leisure travel, with a specific focus on international honeymoons
* Minimum 5 years Sabre (booking & ticketing) experience
* AXUS and ClientBase experience
* College degree, preferably in Travel & Tourism or related field
* Experience working as part of a team
* Passion for excellence in client service
* Exceptional professional communication, written and verbal
* Detail-oriented with the ability to act with integrity regarding personal and confidential traveler information
* Capable of researching independently and/or with vetted suppliers.
* Able to work under pressure with a sense of urgency while maintaining a professional rapport and multi-tasking.
* Adapt to change quickly and professionally
* Agile learner with the ability to act on constructive feedback
Location
New York, New York, United States
The US national base salary range for this position is from
$39,200.00 - $72,800.00
The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on individual and/or company performance.
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
* Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
* Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
* Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
* We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
* And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Auto-ApplyTravel Experience Specialist - WFH
Travel service consultant job in New York, NY
Job Description
About the role The Travel Experience Specialist designs and delivers memorable, client-focused travel experiences from concept through completion. You'll combine destination knowledge, supplier relationships and hands-on coordination to craft itineraries and on-trip support that exceed client expectations. This role suits a service-minded planner who enjoys curating unique travel moments, troubleshooting logistics, and working with both leisure and small-group clients.
Key responsibilities
Consult with clients to understand travel goals, interests, budgets and special requirements.
Design bespoke itineraries that may include luxury stays, local experiences, guided tours, transfers and activities.
Source and negotiate with suppliers, guides and local partners to secure the best available options and value.
Confirm reservations, prepare client documents (vouchers, contact lists, maps) and ensure all logistical details are accurate.
Provide pre-trip advice and on-trip support, responding promptly to client questions, changes or issues.
Monitor bookings for schedule changes, service disruptions or safety alerts and proactively communicate solutions.
Maintain detailed client records, preference profiles and trip notes in the CRM or booking system.
Collect post-trip feedback and identify opportunities to improve future experiences.
Requirements
2+ years experience in travel planning, concierge services, hospitality or a closely related role preferred.
Strong customer-service and relationship-building skills with a polished, professional demeanor.
Excellent organizational ability, attention to detail and comfort managing complex, multi-component itineraries.
Effective problem-solving skills and the ability to act calmly under time pressure.
Basic computer skills required (Microsoft Office especially Excel and Word email and internet research). Familiarity with CRMs, GDS or online booking platforms is an advantage.
Ability to work occasional early/late hours to support clients in different time zones and, when required, to support onsite or local arrangements.
Discretion and professionalism in handling confidential client information.
Benefits
Competitive compensation with opportunities for performance-based incentives,
Flexible work arrangements or hybrid options depending on company policy.
Professional growth and exposure to a wide range of travel styles and destinations.
Supportive team culture and access to supplier networks and industry tools.
Employee travel discounts, partner perks and standard benefits where offered (paid time off, health coverage, etc., subject to company policy).
Frosch- ITA Specialist III, Chase Travel
Travel service consultant job in New York, NY
As Chase Travel continues to expand, we have a terrific opportunity for an experienced Travel Advisor. We are driving success in a diverse and collaborative culture with a commitment to creating an environment with opportunities for meaningful growth in a firm dedicated to inclusivity, development, mobility, and career advancement. We are looking for best-in-class talent who are passionate, entrepreneurial, and customer-focused.
As an ITA Travel Specialist III within the Valerie Wilson Travel (VWT) team, you will be responsible for crafting detailed itineraries, coordinating concierge services, and managing supplier relations. Your expertise in travel and lifestyle servicing or the luxury/hospitality industry will be essential. This position is perfect for a tech-savvy, detail-oriented quick learner eager to advance in the luxury travel sector.
This role is part of the Administrative Support Services business unit within the Chase Travel Group. This team is dedicated to supporting the businesses of Independent Travel Advisors (ITAs) with FROSCH/VWT. You will be working with seasoned advisors on travel related bookings, administrative tasks, and client facing interactions.
Job responsibilities
Research, design, and book custom travel programs including tours, cruises, flights, hotels, insurance quotes and concierge services
Maintain high-touch, white-glove service throughout the client journey
Assist in crafting seamless, end-to-end itineraries using tools AXUS and online platforms
Create polished, detail-oriented client communications including proposals, confirmations, and VIP welcome letters
Reconfirm bookings and follow up post-travel to ensure satisfaction and build lasting relationships
Liaise with DMCs, concierges, and hotel staff to coordinate activities, transfers, dining, and other client preferences
Communicate with suppliers by phone or email to verify rates, availability, room configurations, amenities, and benefits
Provide thorough documentation, file management, and calendar tracking to ensure nothing falls through the cracks
Enter and maintain data in CRM tools and trip management platforms and contribute to social media and website content updates as needed
Support lead advisor in daily operations
Attend industry webinars and training to stay up to date on destinations and trends
Required qualifications, capabilities, and skills
Minimum of 2+ years in the travel industry or high-end hospitality
Excellent organizational and time-management skills with attention to detail
Impeccable communication skills-written, verbal, and professional demeanor
Strong research and problem-solving capabilities
Computer savvy and fast learner
Familiar with ChatGPT and automation tools
Passion for travel and knowledge of global destinations
Preferred qualifications, capabilities, and skills
Bachelor's degree
Prior concierge service experience
Social media or marketing skills
Familiarity with itinerary building apps
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
Auto-ApplyRisk Services Consultant - NYC/Jersey City/Long Island
Travel service consultant job in Jersey City, NJ
Marketing Statement:
Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best.
We are looking for a Risk Services Consultant - Jersey City | NYC | Long Island | to join our team.
Summary:
Provides technical expertise in a specialty area.
Consults with underwriters and insureds about significant loss prevention programs within area of expertise.
A typical day will include the following:
Performs risk analysis studies in order to maintain maximum protection of an organization's assets.
Delivers risk management and loss prevention programs in a given product area.
Conducts loss control surveys, analysis and recommendations for complex risks in a given product area.
Communicates with agents, insureds and underwriters about specific risks as well as any trends in loss prevention issues in a given product area.
Maintains up-to-date technical knowledge of safety legislation and regulation as well as current loss experiences for a given product area.
Qualifications:
Bachelor's degree from four-year college or university.
Degree in Safety, Engineering or related field/equivalent desired.
Seven to Ten plus years previous related experience.
Designations such as CSP (Certified Safety Professional) or ARM (Associate in Risk Management) desired.
Working knowledge of Microsoft Office applications.
*Territory: New York City + 5 Boroughs; Long Island, NY; Jersey City, NJ.
Salary Range: $90,226.00 - $100,840.00
Ultimate salary offered will be based on factors such as applicant experience and geographic location.
This position is eligible to participate in the Company's Annual Incentive Performance Plan.
EEO Statement:
Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.
Benefits:
We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online.
Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at *****************************************
Auto-ApplyDefense & Government Travel Consultant I (entry level) Fort Lee/ Gregg Adams Virginia (onsite)
Travel service consultant job in Fort Lee, NJ
Do you want to work in a collaborative, international environment - whether in person or remotely? Are you experienced and/or passionate about providing top-quality customer service? Do you enjoy interacting with people who care about their work and each other? If the answer is "yes", we should talk.
Many of the world's best-known and biggest companies and governments around the globe rely on CWT to keep their people connected - anywhere, anytime, anyhow - by providing an efficient, safe, and secure government travel experience across six continents. As a Defense & Government travel consultant (what we call a travel counselor), you will provide outstanding customer service through various channels to corporate travelers before, during, and after their business trips.
Welcome to a culture of caring
Joining CWT means becoming part of a collaborative, close-knit, global community. Our "people first" ethos starts with our colleagues. As a member of the CWT team, you'll see that our core value of caring runs deep. It goes beyond the confines of our company too; our commitment to corporate social responsibility is deeply rooted in what we do and who we are.
Because we care so much for our travelers, we also care for our colleagues by fostering a high-performance and high-quality environment, fully supported by our leaders helping you succeed.
We actively look for people who bring a positive attitude to work with them and that's reflected in the atmosphere in our offices, remote teams, and contact centers, and the dynamic between colleagues. Our people want to be here - which explains the long careers of so many of our colleagues.
Speaking of longevity, CWT has been in the travel industry for 150 years (and counting). We're proud of our history and even more excited about where we're going next: the corporate travel industry is bouncing back strongly after the pandemic, promising to be bigger, more exciting, and more innovative than ever before.
We are very proud of our 65 year history serving U.S. military and government clients and are always looking for new talent to help us grow as a team. Our most valuable asset as a company is the quality of our people. We are a growing family and encourage you to check out our opportunities and start your journey with CWTSatoTravel today.
As the U.S. military and government division of CWT, CWTSatoTravel is a global leader specializing in seamless travel management services to our U.S. federal clients. We employ a team of more than 700 associates throughout 180 locations in 8 countries and U.S. territories. Though our offices are spread across the world, we are a tight-knit group with access to resources and innovations that enable us to deliver the best services in the industry.
Your mission, should you choose to accept it…
Through our winning combination of outstanding people and innovative technology, we're focused on ensuring that the travel experience of our customers is an unforgettable one from start to finish, for all the right reasons. And as part of the Traveler Experience organization, you'll be at the forefront of providing that exceptional experience. Going beyond just making bookings, you'll play a key role in delivering a safe and enjoyable journey to our clients' traveling employees.
On a day-to-day basis, you will:
* Create and complete travel arrangements (air, hotel, car, rail)
* Ensure reservations are built according to client standards and preferences
* Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience
* Handle basic and moderately complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares
* Escalate most complex bookings to more experienced staff
* Assignments include both routine and non-routine work
* Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up-to-date
#LI-MV2
#LI-onsite
No experience in defense & government travel? No problem.
Your passion for service excellence and your commitment to supporting your team is what's most important to us. Our clients are at the heart of everything we do and we want to hire people who feel the same way. So, if you're willing to learn, we will teach you everything you need to excel in this exciting industry.
The kind of attributes we're looking for in new team members include:
Languages
* English fluent - written and spoken
* 2nd language a plus
Knowledge, Skills, and Abilities (KSAs)
* Detail-oriented
* Good verbal and written communication skills
* Basic MS Office A genuine passion for high-quality customer service - we care about our customers and it's important to us that you do too
* Strong teamworking skills
* A positive, "can do" attitude
* Willingness to learn and grow!
CWT accepts Military experience/certifications as a substitute for some requirements.
Optional experience that's a plus
* Any travel industry-related experience
* Customer Service
What's in it for you?
There are all kinds of advantages to joining the CWT community. We hope these things have already won you over - but just in case, here are a few extra, important details you probably want to know:
* Hands-on paid training in the travel industry
* Competitive compensation - including shift differentials, referral bonuses, and supplier incentives.
* 3 weeks of vacation, 14 days of paid holidays, and 7 days of sick leave each full year
* Both on-site and home-based positions available
* Flexible working options: Full-time, part-time, working nights and weekends.
* Medical/dental/vision
* Employee discounts and supplier incentives
* Employee Assistance Program & Employee Resource Groups
* Salary Range between USD 32,280 - USD 39,000 yearly
Because this position is directly with our United States Federal Government client, the United States government requires that the successful candidate be a US Citizen. Authorization to work in the US is not sufficient for this position. Additionally, you will be subject to a company and government background investigation including a criminal history and credit record review.
To the extent, this position enables access to traveler personal identifiable information (PII) as defined by the U.S. Government or vital trust data as defined by CWT, then the individual is required to adhere to all government-required and/or company-mandated information security policies and regulations. The individual is also required to take all Information Security and Privacy Act training required by the Government and/or company. The individual is required to safeguard any such information in the event of any improper disclosure to company officials in accordance with applicable information security policies or regulations.
CWT is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.
CWT also offers opportunities to all job seekers including job seekers with disabilities. If you need reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to **********************************. In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying.
#LI-MV2
Frosch- ITA Specialist III, Chase Travel
Travel service consultant job in New York, NY
As Chase Travel continues to expand, we have a terrific opportunity for an experienced Travel Advisor. We are driving success in a diverse and collaborative culture with a commitment to creating an environment with opportunities for meaningful growth in a firm dedicated to inclusivity, development, mobility, and career advancement. We are looking for best-in-class talent who are passionate, entrepreneurial, and customer-focused.
As an ITA Travel Specialist III within the Valerie Wilson Travel (VWT) team, you will be responsible for crafting detailed itineraries, coordinating concierge services, and managing supplier relations. Your expertise in travel and lifestyle servicing or the luxury/hospitality industry will be essential. This position is perfect for a tech-savvy, detail-oriented quick learner eager to advance in the luxury travel sector.
This role is part of the Administrative Support Services business unit within the Chase Travel Group. This team is dedicated to supporting the businesses of Independent Travel Advisors (ITAs) with FROSCH/VWT. You will be working with seasoned advisors on travel related bookings, administrative tasks, and client facing interactions.
Job responsibilities
Research, design, and book custom travel programs including tours, cruises, flights, hotels, insurance quotes and concierge services
Maintain high-touch, white-glove service throughout the client journey
Assist in crafting seamless, end-to-end itineraries using tools AXUS and online platforms
Create polished, detail-oriented client communications including proposals, confirmations, and VIP welcome letters
Reconfirm bookings and follow up post-travel to ensure satisfaction and build lasting relationships
Liaise with DMCs, concierges, and hotel staff to coordinate activities, transfers, dining, and other client preferences
Communicate with suppliers by phone or email to verify rates, availability, room configurations, amenities, and benefits
Provide thorough documentation, file management, and calendar tracking to ensure nothing falls through the cracks
Enter and maintain data in CRM tools and trip management platforms and contribute to social media and website content updates as needed
Support lead advisor in daily operations
Attend industry webinars and training to stay up to date on destinations and trends
Required qualifications, capabilities, and skills
Minimum of 2+ years in the travel industry or high-end hospitality
Excellent organizational and time-management skills with attention to detail
Impeccable communication skills-written, verbal, and professional demeanor
Strong research and problem-solving capabilities
Computer savvy and fast learner
Familiar with ChatGPT and automation tools
Passion for travel and knowledge of global destinations
Preferred qualifications, capabilities, and skills
Bachelor's degree
Prior concierge service experience
Social media or marketing skills
Familiarity with itinerary building apps
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
Auto-ApplyTravel Coordinator (Concierge & Research Team)
Travel service consultant job in New York, NY
Please note: This position must work the hours of 9am - 6pm PST/12pm-9pm EST daily. This position can be worked from any location within the United States.
FlySmoother is a membership-based travel agency specializing in creating unforgettable and seamless experiences. Our mission is to deliver personalized travel experiences while providing unparalleled support from the start of planning to their return home. We foster close relationships with our clients and pride ourselves on going the extra mile for them. Our clients are loyal to us due to our personal touches and unique problem-solving abilities.
We are searching for a full-time Travel Coordinator. Our Travel Coordinators are a mix of concierge & researcher roles; our team will rely on you to find everything from the best restaurants in Paris to stopping at nothing to secure that last minute reservation. Experience in hospitality is a plus but not a must. While you may not have extensively traveled, we hope that travel, food, and hospitality can be shared interests throughout our team. Our coordinators are well-organized, extremely detail-oriented, resourceful, and can excel in a fast-paced forward-thinking environment.
IMPORTANT: If your resumé does not reflect your interest in the hospitality industry, please submit a cover letter to ********************
RESPONSIBILITIES:
Correspond with ultra high net worth clients via email, phone and in person
Research destination, culinary & activity recommendations
Correspond with suppliers (hotels, operators, etc) to coordinate travel arrangements
Coordinate with hotel concierges to make dining, entertainment & ground transportation reservations
REQUIREMENTS:
Bachelor's degree required
New York-based preferred (but not required!)
Outstanding verbal and written communication skills, with ability to present, persuade and communicate effectively
Experience in crafting creative experiences for discerning clientele
Ability to present, persuade and communicate effectively
Team player, able to work collaboratively and within groups
Strong work ethic; someone who identifies opportunities to take on more and is not bothered working after hours when the need arises
Proactive and resourceful; an intuitive problem-solver
Detail-oriented and excellent time-management and organizational skills with ability to handle multiple projects and tasks simultaneously
Quick-learning, and able to work in a fast-paced environment
COMPENSATION & BENEFITS:
Compensation based on experience (base salary + bonus)
Free lunch if you come into the office (optional)
Healthcare + Dental + Vision
401K Match
Unlimited paid time off
Training & Development
Easy ApplyService Consultant
Travel service consultant job in Englewood, NJ
Description of the role:
The Service Consultant at Quality Chevrolet GMC in Englewood, NJ will be responsible for providing exceptional customer service in the automotive service department.
Responsibilities:
Assist customers with their service needs
Coordinate service appointments
Communicate service updates to customers
Ensure customer satisfaction
Requirements:
Excellent customer service skills
Automotive service experience preferred
Strong communication skills
Attention to detail
Benefits:
Competitive compensation
Health and dental insurance
Paid time off
About the Company:
Quality Chevrolet GMC is a well-established dealership located in Englewood, NJ, dedicated to providing top-quality automotive services and products to our customers.
Auto-ApplyService Consultant
Travel service consultant job in New York, NY
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
1-3 years
Additional Information
PLEASE HAVE KNOWLEDGE OF REYNOLDS AND REYNOLDS. FIVE DAY WORK WEEK. PLEASE BE A TEAM PLAYER WITY STRONG CUSTOMER SATISFACTION SKILLS.
Employment Position: Full Time
Salary:
$70,000.00 - $90,000.00 Yearly
Salary is negotiable.
Zip Code: 11361