Travel Radiology - Vascular Interventional Radiology $2400/wk
Travel Service Consultant Job In New York, NY
Nomad Health seeks an experienced Vascular Interventional Radiology radiology tech for a travel assignment in NY.
Take the next step in your healthcare career and join Nomad Health as a travel radiologic technologist. As a traveler with Nomad, you get access to industry-leading pay, outstanding benefits, and our knowledgeable Nomad Navigator support team.
QUALIFICATIONS
At least one year of total experience as a radiology tech (some jobs may require more experience)
An active individual state license and/or certification to practice as a rad tech
An active credential issued by ARRT
Register for a Nomad Health account to view full job details and apply
NOMAD BENEFITS
Major medical and dental plans available on your first day of work
401(k) with employer matching available
Reimbursement for travel to your assignment
Housing stipend
Weekly deposits direct to your bank account
Travel radiology technologists use x-ray, computed tomography (CT), magnetic resonance imaging (MRI), and/or fluoroscopy to help diagnose and visualize different maladies. Some on-the-job responsibilities include, but are not limited to: providing individualized, non-judgemental, non-discriminatory care to all patients, families, and staff, monitoring patient condition and assessing needs, and communicating and documenting all required details as per facility charting protocol.
To apply for a travel radiology technologist or x-ray technician job with Nomad Health, you must have an active ARRT certification, evidence of at least one year of Vascular Interventional Radiology experience as a rad tech, and evidence of at least one year of experience within your speciality/modality within the last three years. You must have also graduated from an accredited school within your discipline, and score at least 80% on all Nomad competency assessments. We have a number of jobs to support different types of ARRT-issued certifications, including nuclear med techs, radiation therapists, and more.
At Nomad, we want to give you the tools you need to succeed. Our Nomad Navigators are passionate about helping you get to the bedside as quickly and efficiently as possible. They can help you with your application, credentialing, and finding housing. Our Navigators have experience working with travel rad techs and can even help with on-the-job concerns if any arise while on assignment.
In addition to real hands-on support, we have a benefits package that was explicitly built for traveling clinicians and includes a housing stipend, partial travel reimbursement, and major medical and dental plans available on your first day of work. We also have a 401(k) program with employer matching options, a user-friendly digital timekeeping process, and weekly direct deposits.
With your Nomad Health account, you get access to our unique digital platform; a platform built to help you land your perfect assignment. Move your travel healthcare career forward and find your next job today.
We are seeking experienced rad techs in a number of specialties to fill critical roles across the country:
Cath Lab Tech
MRI
CT Scan
DEXA Scan
Interventional Radiology
Fluoroscopy
Travel Fetal Echocardiography - $2,080 per week
Travel Service Consultant Job In New York, NY
Cross Country Allied is seeking a travel Fetal Echocardiography for a travel job in New York, New York.
& Requirements
Specialty: Fetal Echocardiography
Discipline: Allied Health Professional
Duration: 13 weeks
37 hours per week
Shift: 8 hours, days
Employment Type: Travel
Job Description
As a maternal fetal medicine ultrasonographer, you will use ultrasound to take medical images of patients for OB-GYN physicians. Working in a hospital, women's center, private practice, imaging center or other healthcare facility, you'll prepare patients for ultrasound, operate ultrasound equipment, process images for radiologists and physicians and handle patient records.
Minimum Requirements
At least 1 year of recent experience in relevant setting and specialty
Nuchal Translucency and ARDMS Certification
BLS Certification (AHA)
Current state license (if applicable)
Benefits The benefits of taking a travel allied job with Cross Country include:
Private housing or generous housing allowance
Comprehensive health insurance with prescription coverage
Dependent health insurance with prescription coverage
Competitive salaries
Referral bonuses
Travel reimbursement
401(k) retirement plan
Direct deposit/free checking
Unlimited free CE credits
Cross Country Allied Job ID #1057701. Pay package is based on 8 hour shifts and 37 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RAD - FETAL MED Maternal Fetal Medicine.
About Cross Country Allied
Applicants must have at least 1-2 years of POST CLINICAL work experience
Craving an adventure? Travel with us to a facility out of town or out of state and explore new ways to broaden your horizons, both on the job and off. Long-and short-term assignments are available.
Want to work close to home? We have plenty of local opportunities as well. You could even work from home with our teletherapy options. Join our team and choose from a variety of assignments across the country or close to home. You can customize a career path for every stage of life
Travel Facilitated Enroller
Travel Service Consultant Job In New York, NY
Under the direction of the Health Insurance Access Program Director and Associate Director, complete all applications for the Local Departments of Social Services. Primary duties include interviewing consumers, documentation collection, data input, enrollment, consumer education and follow-up.
RESPONSIBILITIES:
Attend all trainings required by the Local Departments of Social Services, and New York State Department of Health, to acquire, improve, and maintain relevant knowledge and skills.
Attend additional trainings specific to the Aged, Blind and Disabled population.
Conduct and participate in outreach events to strengthen rapport with the community and provide education regarding government-sponsored health insurance.
Effectively guide consumers through the application process
Assist Disabled, Aged, Blind also known as non-MAGI population by inputting all required household data on application and accompanying documents
Collect and copy required documentation
Explain submission and approval process
Provide guidance on the Medicare application process
Educate consumers regarding changes in circumstance that may affect eligibility as well as reporting requirements
Contact Local Departments of Social Services, as needed
Assist NON-MAGI population with renewal completion
Submit new and renewal applications directly to Local Departments of Social Services
Provide referrals to other agencies, if applicable.
Collect and report data to Director and Assistant Director.
Report all issues and concerns to Director and/or Associate Director for resolution.
Maintain ethical standards including but not limited to HIPAA.
Travel to meet consumers, as necessary.
MINIMUM QUALIFICATIONS:
Ability to handle confidential information in an ethical, professional manner.
Ability to provide exceptional customer service to all clients.
Must be a collaborative team-player willing to provide assistance and perform various tasks as needed.
Bilingual English/Spanish
Must be willing to travel throughout NYC, Rockland and Westchester Counties.
Head of Lifestyle Services & Travel
Travel Service Consultant Job In New York, NY
About the Company
A niche lifestyle management company in Manhattan is looking for someone exceptional to head up and manage their lifestyle services.
About the Role
The NYC office in New York is looking to hire an office lead. This role will be heavy on typical day to day high level EA / PA work, plus events, luxury travel management, client communication and internal Management.
Responsibilities
Prioritizing and allocating the day's jobs across the team
Team management and training
Monitoring and checking all jobs and requests throughout the day and executing these
Developing client usage through excellently executed proactive ideas
Managing and executing all high level requests, and larger projects such as travel itineraries and events
Resolving client mistakes or issues
Researching new vendors and suppliers, meeting them as required
Qualifications
Have a proven track record and several years senior experience in a relevant industry, preferably luxury travel or high-end destination events
Required Skills
Have an excellent eye for detail and ability to deliver exceptional service
An understanding of UHNW families and the service levels required
An in depth knowledge of NYC and excellent contacts
Management experience and positive management style
Preferred Skills
Motivated and hard working
Strong logistical planners
An 'above and beyond' attitude
Excellent communication skills
A positive management style
US Resident (potentially UK resident if open to long term relocation)
Overview
Start Date - ASAP
Hours - M-F, 9am - 6pm, some weekend work
Holiday - 20 days / + 8 Federal
Salary: DOE
Bonus: KPI Bonus of up to 15% a year / Revenue Bonus 10% of revenue over target
Health & Dental Cover: After 3 months
Business Travel Counselor
Travel Service Consultant Job In New York, NY
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Job Description
Responsible for coordinating the company's travel needs.
Schedules hotel and flight accommodations and procures necessary documentation such as passports, visas, or other clearances.
Ensures that travel needs are met within the constraints of the company travel budget.
Requires a high school diploma or its equivalent with 3-5 years of experience in the field.
Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
Relies on instructions and pre-established guidelines to perform the functions of the job.
Works under immediate supervision.
Primary job functions do not typically require exercising independent judgement.
Typically reports to a supervisor or manager.
Requirements:
Sabre GDS skills are required for this position
Arrange routine and complex domestic and international business travel for air, car, hotel, limousine and rail utilizing various GDS's (Sabre) for VIP clients
Provide consultative multi-country routings for best fares and preferred carrier usage
Counsel clients on efficient, multi-city/multi-country routings for lowest available fares, and preferred carrier usage
Ensure optimum customer service while coordinating client travel policy responsibilities
Effective use of computer systems and exceptional telephone service techniques.
Duties and Responsibilities:
Ensure optimum customer servicing while coordinating interdepartmental responsibilities
Research and resolve client inquiries
Use positive telephone service techniques; act on special customer requests and maintain excellent client relations
Coach, develop and mentor more junior Travel Counselors in the team
Qualifications
Qualifications:
Minimum of 5 + years Corporate Travel industry experience required/Internally 2+ years experience with high performance
Minimum of 2+ years International expertise experience highly preferred
High School Diploma/GED required.
Bachelor Degree preferred
Various GDS system experience is required. Strong knowledge of international fare construction and airline routing principles including tax rates
Additional Information
To know more about this position please contact;
Vishwas Jaggi
************
Specialized Travel Consultant (Amex GBT Ovation)
Travel Service Consultant Job In New York, NY
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Ready to explore a career path? Start your journey.
With Amex GBT Ovation, our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT. Working from the comfort of your own home, you'll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you're curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you!
What You'll Do
* Advise and arrange travel for VIP corporate business customers (both individuals and groups)
* Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
* Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems
* Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy
* Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
What We're Looking For
* Previous experience in travel (preferably corporate business travel) and comprehensive understanding of fares and ticketing rules for car, air, and hotel
* Passion for excellence in providing white glove VIP service, including proactive anticipation of needs
* Native GDS expertise (Sabre)
* Professional communication (written and verbal)
* Strong attention to detail
* Act with integrity, and look after personal traveler information
* Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
* Resolving customer issues quickly and independently
* Teamwork and openness to feedback
Please be flexible and prepared to work 12 PM to 9 PM eastern time Monday to Friday.
Location
New York, United States
The US national hourly wage range for this position is from $20.00 to $35.00 per hour. The national range provided includes the hourly rate that GBT expects to pay for the role. Actual hourly wage rate will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
This role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
* Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
* Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
* Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
* We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
* Wellbeing resources to support mental and emotional health for you and your immediate family.
* And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement.
What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Service Consultant
Travel Service Consultant Job In New York, NY
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
1-3 years
Additional Information
HYUNDAI AND GENESIS DEALER IN FLUSHING QUEENS, HYUNDAI OR KIA EXPERIENCE PREFERRED. KNOWLEDGE OF REYNOLDS BLUE SCREEN OR IGNITE - CAN TRAIN IF NECESSARY. FIVE DAY WORK WEEK WITH NO WEEKENDS. WE ARE SMALL SHOP AND WE NEED A TEAM PLAYER.
Employment Position: Full Time
Salary:
$70,000.00 - $90,000.00 Yearly
Salary is negotiable.
Zip Code: 11361
All-Inclusive and Group Travel Specialist
Travel Service Consultant Job In Huntington, NY
Join Our Team of Destinations Specialists and Travel Experts!
Are you passionate about creating unforgettable travel experiences? Do you have a knack for planning and a love for adventure? We want YOU to join our team as a Destinations Specialist, Travel Concierge, Cruise and Trip Planner, and Honeymoon and Destination Wedding Consultant!
About Us:
We are dedicated to providing personalized and exceptional travel services. Our mission is to turn our clients' travel dreams into reality with meticulous planning and expert advice.
Position Overview:
As a member of our team, you will:
Destinations Specialist: Research and recommend unique and exciting travel destinations, crafting customized itineraries that cater to our clients' desires and preferences.
Travel Concierge & Cruise Planner: Offer comprehensive travel concierge services, managing all aspects of travel arrangements from booking to special requests. Plan and coordinate cruise vacations, ensuring a seamless and memorable experience for our clients.
Honeymoon & Destination Wedding Consultant: Assist couples in planning their perfect honeymoon or destination wedding, providing expert advice and handling every detail to create a stress-free and romantic experience.
What We're Looking For:
Passion for Travel: A deep love for exploring new places and cultures.
Customer Focus: A strong commitment to providing exceptional customer service.
Attention to Detail: Meticulous and organized, with the ability to manage multiple tasks simultaneously.
Experience: Prior experience in travel planning, hospitality, or a related field is a plus but not a must.
Why Join Us?
Dynamic Work Environment: Be part of a passionate and dedicated team.
Professional Development: Opportunities for continuous learning as well as unlimited certifications and accreditations available.
Travel Perks: Enjoy travel discounts as well as other perks and benefits as part of the travel industry.
How to Apply:
If you're ready to help others explore the world and create memories that last a lifetime, we want to hear from you!
Travel Coordinator (Bilingual Spanish)
Travel Service Consultant Job In New York, NY
Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City.
About the Role
The Travel Coordinator will be responsible for the overall coordination and request of the travel arrangements needed to reunify a person supported with his/her sponsor. The Travel Coordinator will also coordinate any other travel arrangements needed for the person supported during their placement at Rising Ground. The Travel Coordinator will supervise travel staff in the program.
Responsibilities
+ Directly supervises a team of twenty-two (22) Travel team members in the Unaccompanied Children (UC) program.
+ Ensures that all travel needs are planned, organized, and executed in a timely manner.
+ Provides monthly group and individual supervision of the travel team.
+ Submits travel requests with MVM to secure discharge travel arrangements for the person supported. This includes reviewing the reunification sheet, transportation dashboard and transportation summary to submit transportation requests into the Box.
+ Contact MVM Command Center to verify if travel arrangements were made for person supported.
+ For age redetermination or age out cases, obtains a suitable ticket for person supported and staff escort that is cost-effective for the agency, via internet searches on various airline sites.
+ Connects with the Case Manager and Lead Case Manager to ensure all outstanding FFS recommendations have been fulfilled, portal exits are completed, and request of weekend submissions.
+ Coordinates with the Travel Team members in transporting the person supported to their sponsors, as needed, to locations two-hour radius from the residence of the person supported.
+ Maintain open communication with the directors of travel, residential management, medical team, and case management team.
+ Create daily assignments and update as deemed necessary for the travel team listing the duties including vehicle inspections, medication pick up, pick up and drop off discharge packets and personal belongings, appointments, and additional driver duties scheduled for the day.
+ Email the medical team of the person's supported approval from FFS to verify medical clearance to proceed with travel arrangements.
+ Print, prepare, and file the Predischarge Checklist, in addition to the Itemized Discharge Checkoff List.
+ Confirm the primary sponsor verification, medical clearance, collection of discharge packets, if PRS is in place and active (when applicable) for the person supported.
+ Review, prepare, and submit monthly AMEX statement to the finance department for Passage of Hope (POH), i.e. purchases of age out and age redetermination flights, food purchases, and luggage.
+ Communicate with the sponsors to coordinate local travel arrangements within a two-hour radius from the person's supported residence.
+ Participates and attends all required program related meetings and conferences.
+ Works effectively with other professionals in the field.
+ Awareness of issues affecting the person supported, i.e. AWOL risks, 1 to 1 supervision.
+ On call evenings and weekends to support the day travel coordinator and other travel members as needed.
+ Performs other duties as assigned.
Qualifications
+ + College degree preferable
+ Two years of experience working with youth in a residential setting.
+ Knowledge of child welfare and immigration related legislation.
+ Excellent verbal, written communication, and organizational skills are essential.
+ Proficiency in the Microsoft Office is a must.
+ Bilingual (English/Spanish) a must.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Supervisory Responsibility
Yes
Work Environment:
Field/Corporate Office
Position Type/Expected Hours of Work: This is a full-time position with an annual salary of $70,572.81. Days and hours of work are Monday through Friday in our Harlem Office at 317 Lenox Avenue, New York, NY. Work hours options are 9:00 am - 5:00 pm from either Sunday-Thursday or Tuesday- Saturday.
Additional Requirements:
+ Authorized to work in the U.S.
+ Ability to work in-person in New York City (NY) for at least 3 days or more per week.
+ Ability to travel to other Rising Ground sites (if required)
Our Commitment to Diversity, Fairness, and Belonging
Rising Ground is comprised of unique and valued individuals who together make the organization effective in assisting the children, adults and families who come to us for support. We believe that only when all employees contribute fully as their true selves can Rising Ground's true strength, vision, and values come to fruition. We recognize the ubiquitous social biases and structures that impact and shape the experiences of all people, including our own staff and people supported. Among the many biases present in our society that shape our personal and professional experiences race, gender, sexual orientation, and gender expression are all factors that can present hurdles. As such, Rising Ground is committed to being an anti-racist and inclusive organization that will actively strive to overcome both systemic and interpersonal biases that perpetuate oppression.
Equal Employment Opportunity Statement
It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual's perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.
Job LocationsUS-NY-New York
Posted Date1 week ago(2/2/2025 2:39 PM)
Job ID 2024-2738
# of Openings 1
Category Coordinator/Associate
Summer 2025 Consultant - Forensic, Litigation & Valuation Services
Travel Service Consultant Job In New York, NY
Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.
Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram.
Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring.
Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.
Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system.
Job Description:
Responsibilities
About the Program:
As a part of Baker Tilly Consulting, you will find that our global brand and entrepreneurial environment will give you the support you need to apply your industry and technical experience to build your career across a wide range of services to meet our client's most important needs. As a member of our team, you will also contribute to some of the most important activities in our firm which include operating and growing the business, serving the client, developing the best people, and shaping our culture.
Program Opportunities:
As a member of the 2025 Forensics, Litigation & Valuation Services (FLVS) Consulting program, you will have the opportunity to:
* Learn and execute meaningful engagements as a consultant that have an impact on the business
* Collaborate with experienced Staff, Seniors, Managers and Partners with specialized experience and technical knowledge across numerous industries and services
* Engage directly with a variety of clients ranging from privately held businesses to publicly traded multi-national corporations
* Learn directly from mentors and additional Baker Tilly employees through a series of networking activities, formal training, and an open work environment
* Participate in our year-long Value Architect training program designed to give you the tools needed to immediately contribute to client engagements and personal development
* Impact the surrounding community through stewardship activities
Qualifications
* Have achieved your degree in Accounting by August 2025
* Outstanding academic performance with a minimum overall GPA of a 3.0 required with at least a 3.2 GPA preferred
* Relevant internship, work experience and/or involvement with a professional organization
* The ability to work effectively in a team environment with all levels of client personnel in various industries
* Excellent written/verbal communication and collaboration skills
* There is currently no immigration sponsorship available for this position
* Be available to travel as needed for client projects
The compensation range for this role is $65,000 to $88,000. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.
HCM Service Consultant III
Travel Service Consultant Job In New York, NY
ADP is hiring a HCM Service Consultant III.
Are you interested in joining a dynamic business supporting our largest clients?
Are you ready to be part of a team offering advancement opportunities throughout your career journey?
Are you a continuous learner who embraces award-winning training to help you achieve success and growth?
If so, we are seeking a service consultant to support our clients and work on a collaborative, dynamic team. Read on and decide for yourself.
In this role, you will serve as ADP's front-line for solving complex challenges, while working with clients that have 1,000+ employees and utilize multiple ADP services. You will connect with your clients using a consultative approach and your expertise, adding value while building trust and providing timely resolutions to their requests. Your support of your clients may include various levels of training, navigation, troubleshooting and recommendations of alternative solutions. In addition, you will provide prompt responses to service inquiries, support for application users, and technical guidance. You carry the weight of ADP's service reputation and client satisfaction in your hands.
The nature of what you do every day will not change -- your #1 goal is to support your clients. However, every day will be different because the inquiries you receive will vary, as well as the solutions you provide to each unique client. Your time will be spent on technical activities, contributing to projects, and utilizing analysis to solve problems. You will leverage your partnerships by interacting and collaborating with key stakeholders. You will have the opportunity to become an expert in the world of human capital management! Whether your emphasis is on Payroll/HR, Benefits and/or Time, will be dependent on the functional area you join.
To thrive in this role, you must possess subject matter knowledge to solve problems for clients in a timely manner. You will offer a new perspective on existing solutions. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. As a result, you provide a high-quality experience, and your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
Research, Troubleshoot, and Resolve. Identify issues, explore options, and deliver solutions and/or best practices to your clients. You will leverage your knowledge, expertise, and other available resources to provide consultative insight.
Communicate and Exceed Client Expectations. You will use your solid interpersonal skills and product knowledge to communicate with clients and representatives. With every interaction your goal will be to create positive client moments and experiences.
Educate and Provide Recommendations. You will leverage your ADP product and services knowledge to help build client understanding around our products' value. You will turn client input into recommendations that you will share with ADP leadership to guide best practices and solutions.
Travel (approximately 5-10%). As needed, you may travel to client sites or other ADP events and offices.
TO SUCCEED IN THIS ROLE: Required Qualifications
3-5 years of prior client service experience, preferably in a technology-based environment.
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
Experience noted above, OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
Travel Consultant
Travel Service Consultant Job In New York, NY
The Travel Reservations Agent needs to be a dedicated, motivated, and service-oriented individual to join our esteemed team. As a Travel Agent, you will immerse yourself in the realm of opulent travel, high end dining, VIP events and assist our discerning clients in curating their ideal itineraries. Our team of lifestyle managers builds bespoke travel itineraries and fulfils requests for exquisite dining experiences and entertainment, such as securing reservations at the world's finest restaurants and arranging tickets for best-selling shows, concerts, and events. If you possess a talent for service, an ambition for success, and an insatiable passion for the finer aspects of life, then this is the ideal position for you! Your exceptional customer service skills, adeptness in utilizing travel research tools, and unwavering enthusiasm for travel and entertainment will result in unparalleled member satisfaction, substantial sales revenue, and repeated utilization of Ten for travel and other types of requests across the organization.
Serve our members primarily by telephone and email to fulfil their requests and offer suggestions to enhance their experience. Provide quotes via our CRM system by email for the members. Handle all communication between suppliers needed to obtain the quotes/information and review the details of all quotations provided to you, before providing them to the member.
* Fully explore and understand each member's requirements and use your superb knowledge of local suppliers to propose options which perfectly suit the brief.
* Offer the best value and competitive prices
* Use your commercial judgment to secure maximum supplier revenue without compromising the member's wishes.
* Offer options to the member where this is the best choice for them for reasons of availability, price or suitability even if Ten will not earn supplier commission on the booking
* Complete jobs in response to briefs from members taken by colleagues allocated to your home page
* Follow up on your quotes to maximize the conversion of requests to bookings.
* Create complex "high touch" itineraries for our VIP and other high net worth members.
* To investigate opportunities to add value beyond the regular request and exceed the members' expectations.
* Ensure members are made aware verbally and in writing before booking of all supplier terms and conditions and consumer protections
* Handle all member payments (if applicable) and arrange supplier payment through our finance team when required.
* Have the ability to work on multiple requests and sourcing options from various suppliers according to the member's needs.
* Promote the wider Ten business to our members and suggest/take briefs for other teams in the business
* Resolve customer care/escalation issues related to jobs you have carried out for members.
* Follow up with the members to see if they are ready for their adventure and answer any questions they may have • Work alongside the Global Teams to ensure that members travelling to any region of the world receive an exceptional service in country, making for a world class experience in concierge.
* To demonstrate you can confidently negotiate with suppliers to deliver the best possible service to our members • Contribute to Ten's supplier relationship procurement, by helping to maintain and build new relationships with vendors. Thus, ensuring continuous growth of our services, by collaborating with the global teams and ensuring the specific region is developing and is profitable. Must meet all published targets for your role including being present, on time, available and completing your scheduled shift. Take comprehensive and accurate briefs according to published processes via the phone and/or email directly from members, agreeing realistic response times in line with company targets, and respond yourself or allocate to the correct team homepage. To manage and meet competing deadlines, while setting expectations with members and ensuring continued communication with them. To accomplish these targets, you will collaborate with our affiliated suppliers and our preferred selection of hotels, restaurants, and other suppliers.
* Logging in to the telephony system and be ready to take phone and email briefs from members for any team in the business.
* Correctly notate brief in Ten systems according to published process
* Ensure that Ten meets Service Level Agreement targets for our corporate clients
* To keep up to date on administration and research relating to members requests on CRM in a timely manner.
* To ensure that requests that could have commissions available are processed and invoices are produced.
* To record feedback in order to continually drive high levels of member satisfaction and service enhancements
* To assist in customer care/escalations where necessary to deliver swift and effective resolution and minimize any negative impact/turn any negative impact into positive.
* Close jobs and issue invoices to suppliers promptly in line with contract arrangements to maximize cash flow for the business.
* Provide feedback to Team Leader and/or the relevant Supplier Manager with any service level issues regarding particular suppliers, and where you identify alternatives to existing suppliers or a possible need for new suppliers.
* Meet monthly KPI's on Sales, NPS and Efficiency. • You must meet goals in a fast-paced environment where deadlines are ever-present.
* One to two years combination of travel booking experience required. This can be booking hotels, airline or any other professional travel booking experience.
* Travel industry knowledge required. This may come from schooling, professional experience or personal experience having travelled heavily internationally.
* Six months to a year of Dining and/or Entertainment background is required.
* Experience in a retail /call centre Travel environment
* GDS experience preferred but not mandatory.
* Need proven experience with quick problem solving and resourcefulness in previous employment.
* Comprehensive knowledge of Office Word, MS Outlook. No training is provided for this. •
* Excellent English language skills, both written and spoken. Must be able to book reservations in English without error.
* Must write grammatically correct and error free American English.
* Required to commit to scheduled shift. This will include night shift and weekends.
* Must be able to commute to the office.
* Commitment to supporting the delivery of Ten's environmental, social and governance goals, and promoting policy adherence
* 401(k)
* Dental insurance
* Employee assistance program
* Employee discount
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Parental leave
* Retirement plan
* Tuition reimbursement
* Vision insurance
Online Travel Booking Consultant
Travel Service Consultant Job In New York, NY
Love travel? Why not turn your passion into a profitable business? As an Online Travel Booking Consultant, you'll have the opportunity to earn money while helping others book their dream vacations - all from the comfort of your home. No prior experience is needed! We provide all the training, certification, and a fully-equipped website to help you succeed.
Why Join?
Flexible Work Hours: Choose to work part-time or full-time - the schedule is entirely up to you!
Unlimited Earning Potential: This is a commission-based opportunity with uncapped earnings, so the more you put in, the more you can earn.
Travel Perks: Enjoy amazing discounts and travel benefits as part of the job.
Industry-Leading Software: Access cutting-edge booking tools that offer competitive pricing, outperforming other major travel platforms.
Comprehensive Support: You'll be backed by a well-established, award-winning agency with over 70 years of experience, ensuring you have all the resources you need to succeed.
Whether you're looking for a side hustle or a full-time career, this virtual business opportunity offers you the freedom to work on your terms. Start today and begin booking travel while earning great rewards!
Customized Travel Consultant
Travel Service Consultant Job In New York, NY
Are you passionate about helping others explore the world, plan memorable adventures, and create unforgettable travel experiences? Join us as a Customized Travel Consultant, where you'll turn dream vacations into reality while enjoying the flexibility of working remotely.
This is more than just a job-it's a chance to combine your love of travel with a fulfilling career that makes a difference in people's lives. As a trusted travel expert, you'll design personalized itineraries, handle every detail, and deliver world-class service to ensure clients enjoy seamless and stress-free trips.
What You'll Do:
Design Personalized Travel Experiences: Collaborate with clients to plan customized vacations, including airfare, hotels, resorts, cruises, tours, excursions, and more.
Be the Go-To Travel Expert: Stay up-to-date on the latest travel trends, exclusive deals, and destination knowledge to provide expert guidance.
Plan All the Details: Manage bookings for transportation, accommodations, activities, and special events like concerts, sporting events, and tours.
Provide Exceptional Service: Build strong relationships with clients, offering support and assistance before, during, and after their travels.
Create Lasting Memories: Turn ordinary trips into extraordinary experiences with your attention to detail and dedication to excellence.
Why This Role is Perfect for You:
Flexibility: Work remotely from anywhere while enjoying a schedule that fits your lifestyle.
Freedom: Be your own boss while partnering with a supportive host agency.
Exciting Perks: Access exclusive travel discounts, industry benefits, and opportunities to explore the world yourself.
Creativity: Use your skills to craft one-of-a-kind experiences that clients will treasure forever.
Growth Opportunities: Receive comprehensive training and certification to develop your expertise in the travel industry.
What We're Looking For:
Passion for travel and helping others explore the world.
Strong organizational skills and attention to detail.
Excellent communication and customer service abilities.
Knowledge of travel booking systems or willingness to learn.
A self-motivated, entrepreneurial mindset with the ability to work independently.
Who We Are:
We are dedicated to making travel easy, exciting, and unforgettable. From luxury getaways and all-inclusive vacations to bucket-list adventures and family trips, we create personalized travel solutions that inspire and delight.
Ready to Start Your Journey?
Join us as a Customized Travel Consultant and turn your love of travel into a rewarding career! Apply today and take the first step toward helping others discover the beauty of the world.
Travel-Allied/Professional-Brooklyn
Travel Service Consultant Job In New York, NY
Title: Allied Professional
Specialty: Sterile Processing Tech
Unit: Central Sterile Technician
Prominent Facility!
Shift: Evening 2 positions1-3pm-11pm1-4pm-12am 5x8 Hr
Requirements: Sterile Processing Tech License
At least 1 year experience
9 Reasons You Should Join Us Today! Discover exciting BENEFITS:
Awesome Pay
Award Winning Support
Referral Bonus
Great Place To Work Certified
Benefit Debit Card
Paid Sick Leave
Medical & Dental Coverage
Exclusive Discounts to shopping, theme parks, hotels, attractions...
Let`s GO TRAVEL! Travel Packages! Featuring FREE housing, stipends, meals, & bonuses
Automotive Service Consultant
Travel Service Consultant Job In New York, NY
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Travel Coordinator
Travel Service Consultant Job In New York, NY
Local Foreigner is a boutique consultancy specializing in high-end curated travel. From the bespoke to the basic, we guide our clients on everything from a weekend in Paris to an expedition to Patagonia. Our mission is to deliver the most personalized travel experience through caring service and a seamless planning process. The Local Foreigner brand represents a warm, worldly sophistication with curator's keen attention detail, and we believe it is crucial for everyone behind the brand to represent these qualities.
The ideal Travel Coordinator candidate is a smart, super-organized, intuitive communicator who thrives in a fast-paced forward-thinking environment. This candidate shares our passion and belief that travel is a source of inspiration, renewal, and joy. The Travel Coordinator will provide day-to-day support for a small team of Local Foreigner's Travel Consultants. Responsibilities include building itineraries, crafting emails, performing hotel rate checks using Sabre, arranging concierge services, corresponding with suppliers, and building relationships with our trusted supplier network and clientele.
As Local Foreigner is a small business in early phase development, it is crucial for the candidate to be a team player and willing to provide support in all areas of the business. At the same time, we seek a dynamic candidate with excellent growth potential who finds fulfillment in building a business and evolves with our company over the long-term. This is a unique opportunity to enter the high-end travel industry and work closely with a highly-experienced team.
Responsibilities:
Support Local Foreigner Team in writing eloquent descriptions and emails to clients
Research destination, culinary & activity recommendations
Correspond with suppliers (hotels, operators & independent guides) to coordinate travel arrangements
Liaise with hotel concierges to make dining, entertainment & ground transportation reservations
Liaise with private aviation companies and Local Foreigner flight specialist to provide the most tailored flight recommendations for client household
Create and keep client travel documents such as itineraries and invoices updated
Coordinate directly with personal and executive assistants to manage schedules, organize appointments, and ensure smooth communication and timely execution of client requests and priorities
Update and maintain client's personal calendar, ensuring all meetings, travel itineraries, and key appointments are accurately added and organized for easy access and timely reminders
Tracking time on client trips through an online tracking system
Enter data into CRM (trip feedback, scouting reports, account/client information, etc.)
Reconfirm client itineraries before client departure
Learn and use Local Foreigner tools including Salesforce and Sabre
Participate in the idea generation and implementation of side projects to support Local Foreigner's cautious, deliberate growth
Attend in-office meetings and evening events on behalf of Local Foreigner
After 1-year review of training, Coordinator will be eligible for the following benefits to enhance their career: Travel on FAM, staff-planned scouting trips and/or attend domestic or international conferences on behalf of Local Foreigner (which may occur over weekends)
Requirements:
New York-based
Bacehlor's degree
International travel experience (minimum 10 countries) & extensive knowledge of world geography
Oustanding verbal and written communication skills, creative writing a plus
Proven experience in customer service or hospitality background a plus
Knowledge of flight operations and airline industry, including but not limited to flight scheduling, ticketing, and air travel logistics a plus
Ability to present, persuade and communicate effectively
Able to handle high-stress situations and remain calm
Flexible and willing to work after hours as needed to accommodate client needs, urgent tasks, or time-sensitive matters
Team player, able to work collaboratively and within groups
Strong work ethic; someone who identifies opportunities to take on more•Proactive and resourceful; an intuitive problem-solver
Detail-oriented and excellent time-management and organizational skills with ability to handle multiple projects and tasks simultaneously
Positive attitude with passion for travel, and a reflection of Local Foreigner's brand ethos
Quick-learning, and able to work in a fast-paced environment, able to navigate competing priorities confidently
Tech-savvy, proficient with MS Office (Excel skills mandatory) and knowledge of Sabre, Adobe Suite & Salesforce will be considered a plus
Compensation:
Salary: $62,500 Anually
Employee medical, dental & vision benefits
Retirement & Profit-Sharing Plan (401k)
15 days of Paid Time Off, 10 annual holidays, 4 religious floating holidays
Training & Development
Retirement Service Consultant
Travel Service Consultant Job In New York, NY
ALL LEVELS WELCOME TO APPLY (ENTRY THROUGH SENIOR LEVEL) This position is responsible for providing client service to our partners, intermediaries and plan sponsors. The Retirement Services Consultant will develop and maintain a detailed understanding of retirement plans and Ascensus products and services with the goal of helping our clients manage their retirement plans appropriately. The Retirement Service Consultant works with the Relationship Manager to deliver client satisfaction by providing retirement plan and operational expertise, proactively identifying, owning and resolving client issues and engaging clients with value added consulting.
**We are hiring entry level through senior level associates so all experience levels are encouraged to apply.**
**Essential Duties and Responsibilities:**
-Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
-The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture.
-Maintain and continue to grow detailed knowledge and understanding of retirement plan rules and Ascensus business and product offerings
-Consistently provide a high level of consultative proactive client service in a professional manner.
-Develop effective working relationships with team and internal departments in order to provide effective service for our clients. Successfully identify record and monitor assigned items; includes determining required action for resolution of client issues.
-Ensure inquires and issues are resolved and service levels are met.
-Provide thorough, high quality research, problem solving and issue resolution
-Provide clients and advisors clear and concise communication regarding services, execution and resolution throughout the service cycle.
-Participates in creating a strategy with Relationship manger to ensure client retention.
-Identify, document and address risks through superior client service. Communicate with team in order to keep all informed and support current client strategy.
-Assist in the management of vendor relationships on behalf of clients and partner.
-Deliver client retention by anticipating client's needs, recommending changes or actions, in conjunction with the Relationship manager.
-Achieve individual and team goals for service levels, growth and retention for assigned book of business.
-Identify and document systematically "opportunity plans" working with Relationship Manager on a strategy to mitigate risk.
-Achieve individual and team goals, for service levels, growth and retention risks through servicing your clients.
-Proactively communicate with the client and partners regarding all components of service delivery. Solicit and share feedback with appropriate internal resources in order to improve the client experience.
-Prioritize activities and manage time to effectively and efficiently provide quality client service to our partners and clients.
-Ensure that our commitments to our clients are met by proactively reviewing the status of assigned plans' periodic activity (compliance testing, 5500, quarterly statements, RMDs, etc.).
-Assess client objectives, needs and behaviors to suggest plan, product or functionality changes to improve results for our clients.
-Educate client regarding plan features, product capabilities or Ascensus functionality and process.
-Develop ideas for improvement and provide feedback/solutions to plan sponsor and financial professional to minimize risk and improve process.
-Act in the role as the subject matter expert on specific topics for initiatives with responsibility for training and assisting others across departments in area of expertise.
-Provide training to members of team as opportunities arise.
-Perform other duties and participate in or lead special projects as assigned.
**Minimum Requirements:**
· Bachelor's degree or equivalent work experience.
· Direct client experience and Retirement Services industry experience or thorough knowledge preferred
· Certification or working towards certification (ASPPA, CEBS, etc.) in industry-related studies program preferred.
· Excellent written and verbal communication skills. The ability to communicate effectively (clear, concise and professionally) with all levels within the Ascensus organization, as well as with our client base.
· Excellent presentation skills, business etiquette, client service skills and time management.
· Demonstrated professionalism in all aspects of the role.
· Experience with financial services systems (i.e. recordkeeping, trust, trading); and experience with plan recordkeeping and trust reconciliation.
· Proficiency in Microsoft Office software applications, specifically Word and Excel required, Access and PowerPoint preferred.
· Excellent analytical and problem resolution skills.
· Knowledge of retirement plans, ERISA, DOL and IRS regulations, and plan documents (individually designed and prototype).
· Ability to work in a team environment to ensure common goal of providing exceptional client service.
· Ability to work well under pressure with multiple priorities and deadlines in a demanding environment.
· Ability to make sound business judgments concerning issues which, if mishandled, have the potential to create substantial financial and client relations liabilities for the company.
· Ability to work extended hours to meet business needs as required.
· Quality focus with attention to detail.
· Handle other essential tasks as assigned.
The national average salary range for this role is $40K-80K in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits _._
_Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website._
Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").
Consultant, Middle Office Asset Servicing, Hedge Fund Services
Travel Service Consultant Job In Stamford, CT
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Major Duties :1. Affirms OTC trades from prior trade date. 2. Ensures timely receipt of electronic-based OTC confirmations from trading counterparties. 3. Ensures accuracy of transaction agreements and modifications. 4. Assists swap confirmation team in covering all OTC products such as total return swaps, equity options, structured equity products, convertible bond options, credit defaults and fixed income products. 5. Manages the settlement of swap cash flows associated with OTC products, including unwinds, quarterly fees, resets, and premiums 6. Assists in proper operational reflection of OTC trades 7. Reviews booking of corporate actions and dividends/coupons to ensure it affects the position properly. 8. Assist in developing and implementing projects and software which promote automation and efficiency as well as work with IT in the development/enhancement of trade entry. 9. Efficiently identifies and resolves transaction discrepancies between firm and swap counterparties. 10. Processes all aspects of periodic resets for vanilla and exotic IRS, CDS, and TRS products. 11. Carries out complex activities with significant financial, client, and/or internal business impact. 12. Able to serve as a key subject matter expert and mentor to other more junior level employees. 13. More technically sound in area of expertise and has broader knowledge of other areas Knowledge :Excellent oral and written communication skills are required In-depth Functional / Industry Knowledge is required Highly flexible and adaptable to change Technical skills / systems knowledge (e.g. Peoplesoft) is required Experience :A College or University degree and/or relevant proven work experience is preferred. Related Industry qualification (e.g. ACCA) is preferred
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at *****************.
We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
Service Consultant
Travel Service Consultant Job In New York, NY
Job Objective The Service Consultant ensures excellent client service to all internal and external clients by coordinating, prioritizing, communicating, and following up on all Service Orders. They will be responsible for the quality of each aftercare experience, ensuring the department standards are in line with company strategy. This role supports the organization, workflow, special order/spare parts management long-term operational efficiency, and generation of revenue throughout the Aftercare department.
Responsibilities
Identifying, sharing best practices throughout the business, and demonstrating excellent teamwork across the showroom and support services.
Provide an exceptional client service experience by exceeding client expectations.
Obtain a firm understanding all watch functions and ability to teach others when necessary.
Measuring wrist sizes, changing straps and sizing bracelets.
Utilize up-selling and cross-selling techniques for aftercare and special-order services to generate revenue.
Constant and clear communication regarding status updates with clients, management and sales associates on an as needed basis.
Client outreach/follow up to ensure satisfaction of services and to promote further business.
Maintain organization of Aftercare area and toolkits as well as spare parts catalogue.
Monthly audit of repair tools.
Weekly audit of repairs via Perpetual Inventory and bi-weekly follow-up with repairs at vendors/clients.
Duties such as but not limited to wrapping timepieces for protection, warranty activation, preparing timepieces post-transaction, preparing and shipping repairs.
Ensure a cohesive working relationship between Aftercare and other departments/boutiques
Ensure a strong and collaborative relationship with the Service Centers.
Respond to client queries by telephone or email within the agreed upon timeframe.
Oversee the client repairs process from beginning to end.
Handle and resolve client complaints with a sense of urgency.
Maintain all documentation, objectives, initiatives, PCI compliance and audit policy within the Aftercare department.
Assist the manager with general fulfilment duties.
Represent company and brand values.
Attend departmental meetings, represent the brand at internal external meetings and or trainings.
Recommend changes to systems and procedures to improve the efficiency of the showroom operations. Continually review operational practices to ensure best practice is delivered at all times.
Implement the Equal Opportunities policy into your daily activities whenever possible.
Be responsible for your own health & safety and that of your colleagues, in accordance with the Health & Safety and relevant directives.
Work in accordance with IT policies and to ensure all new systems and data are secure.
Other projects or tasks as assigned by management.
Knowledge and Skills
Preferred Experience
* Experience with luxury watches.
* Technical knowledge of timepieces and ability to change or size straps/bracelets
* Knowledge of legal requirements surrounding their role particularly in the areas of Retail law, Health & Safety, & Security.
Required Skills
* Ability to manage and deliver operating costs, identifying suitable efficiency improvements.
* Excellent project, planning, change and time management capabilities.
* Exceptional communication and interpersonal skills.
* IT literate.
* Highly numerate with ability to understand and analyse performance and make effective decisions to ensure KIPs are delivered.
* Results focused, understanding what is important to the business and to the client.
* Flexible/Adaptable to change.
Physical Requirements
Required to stand up for long periods of time
Ability to travel when required
Working Conditions and Environment
Schedule flexibility and availability required to accommodate showroom hours, including evenings and weekends
* Pay Rate: $25.00 per hour
Documents
* Service Consultant (2).pdf (126.32 KB)
* Apply Now