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  • STIPEND OPPORTUNITY: Compensatory Services Saturday Program -Paraprofessional (SY25-26)

    Boston Public Schools 4.5company rating

    Travel service consultant job in Boston, MA

    Title: Stipend Opportunity: Compensatory Services Saturday Program - Paraprofessional (SY25-26) Report: Reports to Deputy Director of Programs or their designee Periodically due to unforeseen circumstances, a BPS student does not receive the services that are outlined in their individualized education program (IEP). When this occurs, a district special education team determines if these, and how much of these, services need to be provided to the student. General Description and Goals: Paraprofessionals will assist teachers in providing an innovative, high quality education program designed to meet the needs of the children in the Boston Public Schools. Paraprofessionals will work with compensatory services staff to create an educational environment in which quality and continuity are key factors in educating the students of the Boston Public Schools. Responsibilities Supports direct instruction to children individually, in small groups, and in classroom settings Provides assistance with classroom activities. Prepares instructional materials. Assists in classroom set up and clean up. Manages individual and classroom behavior, using prescribed approaches. Supervises students on field trip activities. Performs other related duties as requested by the Compensatory Services Team/OSS department designee. Qualifications - Required: Current BPS employee Education: High School Diploma or GED. Forty-eight (48) Credit Hours of College Coursework or an Associate's Degree, or a passing score on one of the two following Formalized Standardized Assessments: ParaPro Assessment (**************************** or WorkKeys Certificate of Proficiency for Teacher Assistants (************************************************* Minimum of two years experience working with young children. Current authorization to work in the United States - Candidates must have such authorization by their first day of employment Qualification - Preferred: Associate's or Bachelor's Degree. Certification as a teacher or license as a social worker. BPS values linguistic diversity and believes that candidates who speak another language bring added value to the classroom, school, and district culture and diversity. BPS is particularly interested in candidates who are fluent in one of BPS' official languages:Spanish, Creole (Cape Verdean), Creole (Haitian), Chinese, Vietnamese, Portuguese, & Somali. Terms: BTU, Paraprofessional hourly rate, $37/hour The Boston Public Schools, in accordance with its nondiscrimination policies, does not discriminate in its programs, facilities, or employment or educational opportunities on the basis of race, color, age, criminal record (inquiries only), disability, homelessness, sex/gender, gender identity, religion, national origin, ancestry, sexual orientation, genetics or military status, and does not tolerate any form of retaliation, or bias-based intimidation, threat or harassment that demeans individuals' dignity or interferes with their ability to learn or work.
    $37 hourly 57d ago
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  • Travel Booking Specialist

    Live The Dash Travel

    Travel service consultant job in Portland, ME

    We are seeking a detail-oriented and customer-focused Travel Booking Specialist to join our remote travel team. In this role, you will be responsible for managing travel reservations and ensuring every booking is seamless and accurate. If you enjoy working behind the scenes to create flawless travel experiences and love the travel industry, this is an excellent opportunity to work remotely and grow your career. Key Responsibilities: Reservation Management: Handle bookings for flights, hotels, car rentals, cruises, tours, and other travel components using various booking platforms. Client Assistance: Support clients throughout the booking process by answering questions, confirming details, and making adjustments as needed. Problem Resolution: Address booking issues, cancellations, or changes promptly to minimize client inconvenience. Documentation: Maintain accurate records of all reservations, payments, and client communications. Supplier Coordination: Liaise with travel suppliers and vendors to confirm bookings, resolve discrepancies, and secure the best options for clients. Quality Control: Ensure all travel itineraries are complete, accurate, and comply with client preferences and policies. Stay Updated: Keep current on booking systems, travel regulations, and supplier offerings. Qualifications: Previous experience in travel booking, customer service, or related fields is preferred but not required. Strong attention to detail and organizational skills. Excellent communication abilities. Comfortable working independently in a remote environment. Proficient with computers and quick to learn booking systems. Passion for travel and providing excellent client support. Bilingual skills are a plus but not required. Perks & Benefits: Fully remote work with flexible scheduling options. Access to travel industry discounts and training. Supportive team culture with mentorship and growth potential.
    $41k-63k yearly est. 60d+ ago
  • Travel Blood Donor Care Specialist (Phlebotomist) - 26-00792

    Navitaspartners

    Travel service consultant job in Barnstable Town, MA

    Travel Blood Donor Care Specialist (Phlebotomist) Type: Contract Shift: Day/Evening Rotating (6:00 AM - 2:00 PM, 7:00 AM - 3:00 PM, 8:00 AM - 4:00 PM, 9:00 AM - 5:00 PM, 10:00 AM - 6:00 PM, 11:00 AM - 7:00 PM) | 32-40 hours/week | Occasional weekends/holidays Travel Rate: $1,267.50/week "Navitas Healthcare, LLC" is seeking Travel Blood Donor Care Specialist (Phlebotomist) for an exciting job in Hyannis, MA. Key Responsibilities: Screen donors for eligibility in accordance with CDC, FDA, AABB, and CAP standards. Perform whole blood collections, therapeutic phlebotomy, and offsite blood drives. Prepare and label blood components/samples, document records, and manage data including donor deferrals. Assist with donor recruitment, inventory management, and ordering supplies as needed. Maintain clean and sanitary work areas; obtain blood specimens from donors/patients. Deliver excellent customer service and adhere to hospital policies, including fire and disaster procedures. Required Qualifications: High School Diploma or GED. Prior phlebotomy experience required; national certification or completion of an accredited phlebotomy program preferred. BLS (Basic Life Support) certification. Strong verbal and written English communication skills. Proficient with computers and able to work independently under pressure. Excellent interpersonal skills with a focus on service excellence. For more details contact at ************************ or Call / Text at ************. About Navitas Healthcare, LLC certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
    $1.3k weekly Easy Apply 6d ago
  • Travel CCU

    Careers On Demand

    Travel service consultant job in Lewiston, ME

    $2138/Weekly Gross: $1080/Week Taxable ($30/hr), $1058/Week Tax Free Stipends, Up to $600 for Travel Reimbursement Included. 56 cents per mile up to $300 each way. Paid out 2nd pay check and last pay check. Mileage calculated based on permanent address to facility address. $15/hr for Orientation 13 weeks Nights 7p-7a The ICU is a 11 bed adult inpatient mixed acuity unit. RN will provide specialty care for critically ill patients and intermediate care unit (IMC) patients. The RN is responsible for the nursing process from admission through transfer or discharge. Skills to include cardiac monitoring, mechanical ventilation, arterial lines, critical drips and more. The ICU utilizes Advanced ICU (AICU) support for remote monitoring of critical care patients, in addition to Intensivist presence during day shift. A Shared Governance Model for decision making. JOB REQUIREMENTSEducation: Associates Degree in Nursing (or 3-year diploma) required, Bachelors degree preferred Must have valid State of Maine RN license BLS/ACLS certification required Experience:1 year minimum previous experience in critical care setting Other Skills Required:Strong written, verbal and interpersonal skills required Responsible, supportive team player Ability to work well in high-stress situation We are an equal opportunity, affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally Additional Information: ***All traveler time off requests must be disclosed at the time of submission and approved prior to processing the confirmation. St Mary's Regional Medical Center does not guarantee that, time off requests submitted after accepting the position, will be honored. ***2 past performance evaluations need to be included in submissions Position Urgency:Normal
    $1.1k-2.1k weekly 60d+ ago
  • Country Travel Specialist

    Audley Travel

    Travel service consultant job in Boston, MA

    Audley is a passionate, vibrant company that specialises in creating exceptional tailor-made journeys throughout Asia, Africa, South America and other destinations around the world. With Audley you'll get to know first-hand the best guides, food, lodging and local secrets in your specialist countries, knowledge you'll use to create custom vacations for your clients. Audley is one of the UK's most highly regarded travel companies, with over 20,000 travelers a year and the recipient of multiple awards. In recent years we have seen increasing numbers of travelers from the US and are now opening our first overseas office in Boston and you have the chance to be a part of it! The heart of our business has always been our Country Specialists. These individuals have all traveled independently and extensively to one or more of our regions and can demonstrate a wide variety of country knowledge and an infectious passion for what they have experienced. The ethos of Audley is to provide our clients with exceptional customer service and a trip which surpasses their expectations. As a result, they return to us year after year and recommend us to others. Job Description We are seeking enthusiastic individuals who have a drive to succeed in sales and a passion for and knowledge of any of the following regions: Africa, China, Japan, Latin America, North Africa and the Middle East and Southeast Asia. Using their destination knowledge, our Country Specialists sell individually designed tailor-made itineraries for our discerning clients. Ideally educated to degree level or equivalent, the successful candidate will have previous sales experience, preferably within the travel industry. In addition, the ability to deliver excellent customer service is paramount. Job Purpose The creation and conversion to sale of high quality tailor-made itineraries for current and future Audley clients to your region. You are ultimately responsible for planning, selling and implementation of itineraries. To make the most of every single genuine 'sales enquiry' received. You need to be able to differentiate between good and bad leads so that we maximize revenue and profit. To ensure the product sold to our clients and the supporting information is to the highest standard. To achieve levels of client service at all stages of the process to engender repeat business. To take appropriate opportunities to up-sell and switch-sell to Audley preferred products. Interacting with our clients mostly over the telephone - with some face to face meetings either in the office or at PR events. Keeping in touch with product developments in your region, ensuring that you remain a true country specialist with up to date commercial knowledge and understanding of hotels/flights/infrastructure. Demonstrating a total commitment to customer service. It's your goal to ensure all clients return home having had a trip which exceeds their expectations. Personal Development We need good people to stay at Audley, which means there must be careers on offer here. We have deliberately created a structure for developing skills and rewarding achievement. It all starts with a thorough induction process for all employees. For Country Specialists, this includes a familiarization trip in your area of specialization followed by systems training. Whenever vacancies arise they are advertised ‘in house' first, as we like to promote from within the company. When a Country Specialist has been employed for a year they can enter the Senior Country Specialist scheme, which is operated using a point system. On top of this, every Senior Country Specialist can aim to be an Elite Specialist, who we view as role models within the company. Elite Specialists earn more money too. Regional Sales Managers have a more strategic role. They manage small teams and look after sales levels and operations. They report to Program Managers. Qualifications Person Specification Essential: Knowledge/experience of countries or region of specialty. Previous sales experience. Strong communication skills. Customer service & selling skills. Results orientated. Strong organization & time management skills. Strong computer skills and a willingness to learn Audley's in-house system. Excellent writing, mathmatical and grammar skills. Must be willing to spend 1-3 months training in our offices in England and may require additional training and travel to our HQ. . Extensive travel required to your country of specialty. Desired:. Previous travel industry experience a plus. Qualified to degree level or equivalent. Additional Information All employees enjoy a wide range of benefits including full medical and dental insurance, 15 days paid vacation, all expenses paid familiarisation trip to your specialist countries and a comprehensive social and events calendar. If you have what it takes, you can expect on target earnings in first year of $50k, with some of our experienced specialists earning in excess of $100k after 3 years. To apply for this job, please complete an online application form on our careers website at: ************************************************************************************ You will be required to submit your resume, covering letter and a travel profile.
    $50k-100k yearly 1d ago
  • Travel PTA

    Salem 4.0company rating

    Travel service consultant job in Salem, MA

    About the Job: We are seeking a motivated and compassionate Travel Physical Therapist Assistant (PTA) to join our team for 13-week contract assignments nationwide! In this role, you will work under the supervision of a licensed Physical Therapist to help patients regain mobility, strength, and independence. If you're looking to grow your career, gain diverse clinical experience, and explore new locations, this opportunity is for you! What we Offer: Competitive weekly pay and comprehensive benefits. Housing and travel stipends to support your assignments. Flexibility to explore new locations every 13 weeks. Ongoing support from our dedicated team to ensure smooth transitions between contracts. Responsibilities: Assist in implementing individualized physical therapy treatment plans developed by the supervising PT. Help patients perform therapeutic exercises and functional mobility activities. Monitor and document patient progress, reporting updates to the PT. Provide education to patients and caregivers on exercises and rehabilitation techniques. Ensure a safe and supportive therapy environment by maintaining equipment and assisting with patient mobility. Collaborate with healthcare teams to deliver comprehensive, patient-centered care. Requirements: Associate's degree from an accredited Physical Therapist Assistant (PTA) program. Active PTA license in the state of practice or eligibility for licensure in multiple states (licensing assistance available). Minimum of 1 year of clinical experience preferred; new grads with strong skills are encouraged to apply. Ability to quickly adapt to new settings and patient populations. Strong communication, documentation, and teamwork skills. Passion for patient care and a willingness to travel for assignments. Take your PTA career on the road and gain valuable experience while making a difference! Apply today for a 13-week travel assignment!
    $35k-58k yearly est. 60d+ ago
  • 4x10 or 4x12 D/E Rotation CST Traveler

    Brigham and Women's Hospital Main Campus 4.6company rating

    Travel service consultant job in Boston, MA

    Requesting 2/2, 2/17 or 3/2 start. Can contract for standard 13-weeks. Requesting travelers for 4x10 or 4x12 Day/Evening rotation -- the plan is to try each traveler on evenings, if there are needs aligned with skills that will be their primary shift. Scheduled for days when otherwise not needed on evenings. Includes 2 weeks of nights per contract. Including at least 2 short calls each 4 week schedule and weekends. Shifts for 4x10 on evenings would be 1p-11p; Shifts for 4x10 on days would be 7a-5:30p M,T,Th,F; 9a-7:30p W. -4x10: When traveler is scheduled weekends they will be scheduled 12 hour shifts and will be scheduled for 8 or 10 hour shifts during that same week to meet their contracted hours. Shifts for 4x12 on evenings would be 11a-11p. Shifts for 4x12 on days would be 7a-7:30p M,T,Th,F; 9a-9:30p W. Must have experience in a high capacity operating room.
    $103k-191k yearly est. 14d ago
  • Specialized Travel Consultant

    GBT Travel Services Uk Limited

    Travel service consultant job in Washington, MA

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. With Amex GBT Ovation, our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT Ovation. Working from the comfort of your own home, you'll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you're curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you! What You'll Do * Advise and arrange travel for VIP corporate business customers (both individuals and groups) * Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations * Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems * Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy * Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We're Looking For * Previous experience in travel (preferably corporate business travel) and comprehensive understanding of fares and ticketing rules for car, air, and hotel * Passion for excellence in providing white glove VIP service, including proactive anticipation of needs * Native GDS expertise (Sabre) * Professional communication (written and verbal) * Strong attention to detail * Act with integrity, and look after personal traveler information * Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) * Resolving customer issues quickly and independently * Teamwork and openness to feedback Please be flexible and prepared to work a pre-determined shift any time between 12 PM and 11 PM eastern time Monday to Friday. Location New York, United States The US national base salary range for this position is from $46,200.00 - $85,800.00 The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location. In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on individual and/or company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. * Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. * Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. * Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. * We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. * And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
    $46.2k-85.8k yearly Auto-Apply 25d ago
  • Services Consultant

    Zoominfo Technologies 4.7company rating

    Travel service consultant job in Waltham, MA

    ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. As a Services Consultant you will bridge the gap between Sales and Post-Sale delivery. This role partners closely with Account Executives (AEs) and Account Managers (AMs) throughout the sales process to scope, position, and package post-sale and professional services that accelerate customer time-to-value. You'll help design the right solution for each customer, ensure services are aligned with business outcomes, and support seamless handoffs into delivery. The ideal candidate combines sales acumen and post-sale experience - someone who can both sell the value of our services and understand how those services are executed once the deal closes. What You'll Do: Partner with Sales: Collaborate with upmarket AEs and AMs to identify where post-sale and Professional Services can enhance customer outcomes and drive adoption. Scope & Solution Design: Translate customer objectives into service recommendations (bundles, packs, or custom projects) aligned with business value and delivery feasibility. Proposal Support: Develop statements of work (SOWs), estimates, and supporting documentation for inclusion in sales opportunities. Sales Enablement: Train and guide Sales teams on service offerings, positioning, and pricing strategies to increase attach rates. Cross-Functional Collaboration: Work with Professional Services, Product, and other cross-functional teams to ensure services are deliverable, scalable, and aligned to evolving product capabilities. Pipeline Visibility: Maintain accurate service scoping documentation and contribute to forecast insights on services demand. Customer Advocacy: Develop and maintain a deep understanding of the customer's needs, representing the customer's voice during the sales cycle to ensure what's sold is achievable and sets both sides up for success. Performance Support: Participate in deal reviews, QBRs, and go-to-market initiatives, acting as a trusted advisor to consult on the customer's GTM transformation goals. What You Bring: 5+years of experience in Professional Services, Solution Consulting, Customer Success, or Pre-Sales roles Strong understanding of SaaS onboarding, implementation, and/or GTM systems preferred Proven ability to translate business objectives into scoped service solutions Excellent communication and presentation skills, including executive-level discussions Experience collaborating cross-functionally with Sales, Product, and Delivery teams Detail-oriented, self-directed, and comfortable in fast-moving environments Performance Metrics While this role does not carry a direct sales quota, success will be measured by: Services attach rate (services sold per opportunity) Proposal accuracy and delivery success Sales enablement and deal support effectiveness Cross-team collaboration and customer satisfaction with scoped solutions The US base salary range for this position is $100,000 - $121,000 + variable compensation + benefits. Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. #LI-DB #LI-Hybrid About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
    $100k-121k yearly Auto-Apply 6d ago
  • Retirement Service Consultant

    Ascensus 4.3company rating

    Travel service consultant job in Boston, MA

    Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. ALL LEVELS WELCOME TO APPLY (ENTRY THROUGH SENIOR LEVEL) Position Purpose: This position is responsible for providing client service to our partners, intermediaries and plan sponsors. The Retirement Services Consultant will develop and maintain a detailed understanding of retirement plans and Ascensus products and services with the goal of helping our clients manage their retirement plans appropriately. The Retirement Service Consultant works with the Relationship Manager to deliver client satisfaction by providing retirement plan and operational expertise, proactively identifying, owning and resolving client issues and engaging clients with value added consulting. We are hiring entry level through senior level associates so all experience levels are encouraged to apply. Essential Duties and Responsibilities: * Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. * The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture. * Maintain and continue to grow detailed knowledge and understanding of retirement plan rules and Ascensus business and product offerings * Consistently provide a high level of consultative proactive client service in a professional manner. * Develop effective working relationships with team and internal departments in order to provide effective service for our clients. Successfully identify record and monitor assigned items; includes determining required action for resolution of client issues. * Ensure inquires and issues are resolved and service levels are met. * Provide thorough, high quality research, problem solving and issue resolution * Provide clients and advisors clear and concise communication regarding services, execution and resolution throughout the service cycle. * Participates in creating a strategy with Relationship manger to ensure client retention. * Identify, document and address risks through superior client service. Communicate with team in order to keep all informed and support current client strategy. * Assist in the management of vendor relationships on behalf of clients and partner. * Deliver client retention by anticipating client's needs, recommending changes or actions, in conjunction with the Relationship manager. * Achieve individual and team goals for service levels, growth and retention for assigned book of business. * Identify and document systematically "opportunity plans" working with Relationship Manager on a strategy to mitigate risk. * Achieve individual and team goals, for service levels, growth and retention risks through servicing your clients. * Proactively communicate with the client and partners regarding all components of service delivery. Solicit and share feedback with appropriate internal resources in order to improve the client experience. * Prioritize activities and manage time to effectively and efficiently provide quality client service to our partners and clients. * Ensure that our commitments to our clients are met by proactively reviewing the status of assigned plans' periodic activity (compliance testing, 5500, quarterly statements, RMDs, etc.). * Assess client objectives, needs and behaviors to suggest plan, product or functionality changes to improve results for our clients. * Educate client regarding plan features, product capabilities or Ascensus functionality and process. * Develop ideas for improvement and provide feedback/solutions to plan sponsor and financial professional to minimize risk and improve process. * Act in the role as the subject matter expert on specific topics for initiatives with responsibility for training and assisting others across departments in area of expertise. * Provide training to members of team as opportunities arise. * Perform other duties and participate in or lead special projects as assigned. Minimum Requirements: * Bachelor's degree or equivalent work experience. * Direct client experience and Retirement Services industry experience or thorough knowledge preferred * Certification or working towards certification (ASPPA, CEBS, etc.) in industry-related studies program preferred. * Excellent written and verbal communication skills. The ability to communicate effectively (clear, concise and professionally) with all levels within the Ascensus organization, as well as with our client base. * Excellent presentation skills, business etiquette, client service skills and time management. * Demonstrated professionalism in all aspects of the role. * Experience with financial services systems (i.e. recordkeeping, trust, trading); and experience with plan recordkeeping and trust reconciliation. * Proficiency in Microsoft Office software applications, specifically Word and Excel required, Access and PowerPoint preferred. * Excellent analytical and problem resolution skills. * Knowledge of retirement plans, ERISA, DOL and IRS regulations, and plan documents (individually designed and prototype). * Ability to work in a team environment to ensure common goal of providing exceptional client service. * Ability to work well under pressure with multiple priorities and deadlines in a demanding environment. * Ability to make sound business judgments concerning issues which, if mishandled, have the potential to create substantial financial and client relations liabilities for the company. * Ability to work extended hours to meet business needs as required. * Quality focus with attention to detail. * Handle other essential tasks as assigned. The national average salary range for this role is $40K-80K in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits. Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website. For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").
    $40k-80k yearly 60d+ ago
  • Travel Specialist-Groups

    Cosmo Travel

    Travel service consultant job in Boston, MA

    Responsibilities: •Research, explore and study different travel destination options •Research destination and travel prices, customs, weather conditions, reviews, etc. •Research and study clients' specifications and wishes •Suggest suitable travel options that best suit clients' needs •Plan and organize travels •Book tickets, reserve accommodation, organize rental transportation •Inform clients and provide useful travel material such as guides, maps, and event programs •Collect deposits and balances •Offer and promote different services and offerings •Keep learning about the latest industry trends •Attend webinars, conferences, and other educational programs •Build and maintain relationships with clients •Track KPIs and prepare KPI reports Requirements & Qualifications •1 year of experience as a Travel Consultant or similar role •Passionate about travel and tourism •Excellent knowledge of the latest tourism trends •Good understanding of different tourism offerings and options •Proficiency in English, and Spanish is a plus •Knowledge of additional languages is an advantage •Good sales and presentation skills •Customer-oriented mindset •Critical thinker and problem solver •Team player •Good organizational and time-management skills •Great interpersonal and communication skills •Candidates with rich personal experience in traveling will have an advantage
    $42k-70k yearly est. Auto-Apply 60d+ ago
  • Consultant, PF Services

    Newperkinelmer

    Travel service consultant job in Boston, MA

    When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job TitleConsultant, PF Services Location(s) Boston Job Description The Consultant will work collaboratively with clients, vendors, contractors, and other Team Members to lead and support projects related to biomanufacturing across the entire project lifecycle. Specifically, they are responsible for leading and mentoring small project teams and identifying business development opportunities through Project Farma's Patient Focused and People First platform. The Consultant is a tactical executor focused on project-level delivery, supporting the site Manager's strategy, and contributing to business growth, talent development, and resource planning with an emphasis on technical expertise and operational execution. All roles within Project Farma will maintain a Servant Leadership mentality, exemplifying the Project Farma culture of philanthropy, teamwork, training & development, and commitment to the patient as the foundation of our teams' and partners' long-term success. Essential Functions: Site Strategy Executes the site strategy as defined by the Manager to support the firm's leadership position in CQV services. Identifies client needs during project execution and communicates these to the Manager for strategic consideration. Builds and maintains relationships with key project Points of Contact (POCs), such as project managers or technical leads, to ensure smooth project delivery and client satisfaction. Business Growth & Development Participate in project extensions and proposal generation, providing technical and operational input. Attend market-based industry events to build a local network. Provide deliverable and resource recommendations for site proposals to ensure feasibility. Support Project Farma's business development initiatives through proactively identifying and escalating client needs along with a proposed support plan to their Manager appropriately. Understand and be able to speak to services both internally and externally. Maintain and present site dashboards to communicate project health, growth opportunities, and account maintenance needs. Communicate opportunities to expand presence and services for client support. Foster positive relationships with key stakeholders. Generate proposed support plan and escalate that plan as needed. Learn and develop skills and understanding of the business development process including proposal generation. Talent Development Encourage team members to share best practices within the team or site, contributing to a collaborative culture. Foster accountability and excellence within the project team and communicates retention risks (e.g., team morale issues) to the Manager. Coach Team Members on identified knowledge gaps and direct Team Members to materials to develop project driven technical and problem-solving skills Mentor and train internal team members on assigned duties, industry best practices, overall understanding of the business, and project driven technical skills. Develop team members with foresight to support project succession plans as identified by leadership. Develop and maintain your own succession plan to ensure project continuity. Technical Delivery Escalate technical delivery issues to the Manager and provide resolution or mitigation solutions. Ensure delivery of high-quality GMP Engineering services that meet client specifications, regulatory requirements, and industry standards. Support project execution, from planning to closeout, ensuring timelines and budgets are met. Lead, oversee, and execute client project initiatives, plans, or workstreams including ensuring team deliverables are completed in a timely and high-quality fashion. Provide hands-on support for both clients and Project Farma Team Members in navigating the engineering life cycle of cutting-edge equipment and manufacturing processes including proactively identifying and escalating roadblocks and utilizing critical thinking skills and knowledge of problem-solving skills to identify creative solutions. Create, update, and present work projections and progress reports. Develop technical documentation such as SOPs, requirements specifications, testing protocols, summary reports, etc. Build internal and external understanding, buy-in, and commitment to decisions through mutual understanding, collaboration, and effective presentations skills. Maintain PO management tools; managing burn rates; needs for new proposals and proactively communicate PO performance. Coordinate Team Member utilization with Site and Account Leads and escalate discrepancies between actual and forecasted utilization. Maintain internal site tools such as site dashboards, deliverable trackers, etc. Continually develop technical aptitude of Project Farma's core services within the life science space including but not limited to: Capital Project Management, including Project Controls and Scheduling, Facility Builds, Tech Transfers, Validation Life Cycle, including CQV Process, Computer System Validation, Quality, Regulatory, and Compliance, GxP Automated Systems, Quality Control, including Clinical and Commercial. May be requested to assist with Project Controls and Scheduling to include; budget estimates, detailed project schedules, feasibility estimates, risks and forecast analysis as well as project cost reports and trends. Operational Performance, Billability & Resource Management Maintains 100% individual billability, focusing on personal contribution to project hours. Provides input into resourcing decisions for the project team to ensure high-quality delivery. Consults with the Manager to forecast future resource needs for the project and contribute to the resource plan. Leadership and Philanthropy Contribute to and embody our Patient Focused and People First mission, ensuring philanthropic and professional development opportunities are available for the site. Coach and mentor Team Members on solution driven mindset. Actively seeks opportunities to enhance Project Farma's culture, support internal initiatives, and continue to develop servant leadership skills. Build and maintain deep rooted and meaningful internal and external relationships. Qualifications: Education and Experience Required: A minimum of 3 years' experience in consulting and/or engineering services. Bachelor's Degree in Life Science, Engineering, or related discipline (OR a combination of equivalent work experience in CQV engineering, cGMP facility start-up, project management and/or comparable military experience). Other Required: Full-time on-site client presence Willingness to travel up to 100% or as required. Applicants must be authorized to work in the United States on a full-time basis. We will not sponsor applicants for current or future work visas for this position. This position may require significant travel to support project and business needs. We cannot employ anyone with an invalid driver's license. The annual compensation range for this full-time position is $(75,000) to $(100,000). The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training. PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.
    $64k-108k yearly est. Auto-Apply 9d ago
  • Travel Booking Consultant

    Kim Luxe Travel

    Travel service consultant job in Boston, MA

    We are looking for a Travel Booking Consultant to assist clients with reservation coordination and trip planning support remotely. Key Responsibilities: Help clients explore travel options Support booking processes for lodging and transport Communicate updates and information Provide confirmations and travel documentation Coordinate with travel partners if needed Ensure accuracy and organization Qualifications: Strong communication skills Organized and attentive Comfortable with online tools Able to work independently Interest in booking and travel logistics What We Offer: Remote flexibility Training and resources Support tools Collaborative team
    $33k-50k yearly est. 22d ago
  • Consultant, PF Services

    Perkinelmer, Inc. 4.8company rating

    Travel service consultant job in Boston, MA

    Responsibilities TheConsultantwill work collaboratively withclients, vendors, contractors, and other Team Members tolead andsupport projects related tobiomanufacturing across the entireprojectlifecycle.Specifically, theyare responsible forleading and mentoringsmall project teamsandidentifyingbusiness development opportunitiesthrough Project Farma'sPatient FocusedandPeopleFirstplatform.TheConsultantis a tactical executor focused on project-level delivery, supporting thesite Manager's strategy, and contributing to business growth, talent development, and resource planningwith an emphasis ontechnicalexpertiseand operational execution. All roles within Project Farma willmaintaina ServantLeadershipmentality, exemplifying the Project Farmaculture of philanthropy, teamwork, training&development,and commitment to the patient as the foundation of our teams' and partners' long-term success. EssentialFunctions: Site Strategy * Executes the site strategy as defined by the Manager to support the firm's leadership position in CQV services. * Identifiesclient needs during project execution and communicates these to the Manager for strategic consideration. * Builds andmaintainsrelationships with key project Points of Contact (POCs), such as project managers or technical leads, to ensure smooth project delivery and client satisfaction. Business Growth & Development * Participate in project extensions and proposal generation, providing technical and operational input. * Attend market-based industry events to build a local network. * Provide deliverable and resource recommendations for site proposals to ensure feasibility. * Support Project Farma's business development initiatives through proactively identifying and escalating client needs along with a proposed support plan to their Managerappropriately. * Understand and be able to speak to services both internally and externally. * Maintain and present site dashboards to communicate project health, growth opportunities, and account maintenance needs. * Communicateopportunities to expand presence and services for client support. * Foster positive relationships with key stakeholders. * Generateproposedsupport plan and escalate that plan as needed. * Learn and develop skills and understanding of the business developmentprocessincluding proposal generation. Talent Development * Encourage team members to share best practices within the team or site, contributing to a collaborative culture. * Foster accountability and excellence within the project team andcommunicatesretention risks (e.g., team morale issues) to the Manager. * Coach Team Members onidentifiedknowledge gaps and direct Team Members to materials to develop project driven technical and problem-solving skills * Mentor and train internal team members on assigned duties, industry best practices, overall understanding of the business, andproject driventechnical skills. * Develop team members with foresight to support project succession plans asidentifiedby leadership. * Develop andmaintainyour own succession plan to ensure project continuity. Technical Delivery * Escalate technical delivery issues to the Manager and provide resolution or mitigation solutions. * Ensure delivery of high-quality GMP Engineering services that meet client specifications, regulatory requirements, and industry standards. * Support project execution, from planning tocloseout, ensuring timelines and budgets are met. * Lead, oversee, and execute client project initiatives, plans, or workstreams including ensuring team deliverables are completed ina timelyand high-quality fashion. * Provide hands-on support for both clients and Project Farma Team Members in navigating the engineering life cycle ofcutting-edgeequipment and manufacturing processes including proactively identifying and escalating roadblocks andutilizingcritical thinking skills and knowledge of problem-solving skills toidentifycreative solutions. * Create, update, and present work projections and progress reports. * Develop technical documentation such as SOPs, requirements specifications, testing protocols, summary reports,etc. * Build internal and external understanding, buy-in, and commitment to decisions through mutual understanding, collaboration, and effectivepresentationsskills. * Maintain PO managementtools;managing burnrates;needs for new proposals and proactively communicate PO performance. * Coordinate Team Memberutilizationwith Site and Account Leads and escalate discrepancies between actual and forecastedutilization. * Maintain internal site tools such as site dashboards, deliverable trackers, etc. * Continually develop technical aptitude of Project Farma's core services within the life science space including but not limited to:Capital Project Management, including Project Controls and Scheduling,Facility Builds,Tech Transfers,Validation Life Cycle, including CQV Process, Computer System Validation,Quality, Regulatory, and Compliance,GxPAutomated Systems,Quality Control, including Clinical and Commercial. * May be requested toassistwith Project Controls and Scheduling toinclude;budget estimates, detailed project schedules, feasibility estimates, risksand forecast analysis as well as project cost reports and trends. Operational Performance,Billability& Resource Management * Maintains 100% individual billability, focusing on personal contribution to project hours. * Provides input into resourcing decisions for the project team to ensure high-quality delivery. * Consultswith the Manager to forecast future resource needs for the project and contribute to the resource plan. Leadership and Philanthropy * Contribute to and embody our Patient FocusedandPeople Firstmission,ensuring philanthropic and professional development opportunities are available for the site. * Coach and mentor Team Members on solution driven mindset. * Activelyseeksopportunities to enhance Project Farma'sculture, support internal initiatives, and continue to develop servant leadership skills. * Buildandmaintaindeep rooted and meaningfulinternal and external relationships. Qualifications: Education and Experience Required: * A minimum of 3 years'experience in consulting and/or engineering services. * Bachelor's Degree in Life Science, Engineering, or related discipline (OR a combination of equivalent work experience in CQV engineering, cGMP facility start-up, projectmanagementand/or comparable military experience). Other Required: * Full-timeon-site client presence * Willingness to travel up to 100% or asrequired. Applicants must be authorized to work in the United States on a full-time basis. We will not sponsor applicants for current or future work visas for this position. This position may require significant travel to support project and business needs. We cannot employ anyone with an invalid driver's license. The annual compensation range for this full-time position is $(75,000) to $(100,000). The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.
    $92k-119k yearly est. 8d ago
  • Travel BCBA-Conway, NH

    Patterns Behavioral Services, Inc.

    Travel service consultant job in Conway, NH

    Job Description Now Hiring: Passionate traveling BCBA for Clinic & Home-Based Services in Conway, NH Region! Patterns Behavioral Services - Identifying Patterns, Changing Trajectories WHO WE ARE At Patterns, we're not just providing ABA-we're building a nationwide community of compassionate professionals dedicated to changing lives. We serve children and families with empathy, clinical excellence, and a commitment to lasting change. Our New Hampshire team is growing, and we're looking for an experienced Board Certified Behavior Analyst (BCBA) who wants more than just a job-you want to make a difference, be supported, and love where you work. Home Based; Full-Time, Exempt Position Hours: 8:15 am-6:00pm (rotating closing shift) WHY JOIN US? Relocation Bonus - We'll help you make the move! $80,000 - $95,000/year + Bonuses Flexible Schedule - Rotating closing shifts for work-life balance Clinic and Home-Based Model - Diverse experience, no burnout Growth Opportunities - Lead your own clinic within a school district! Mentorship from Clinical Directors with 20+ years of experience Free CEUs + Tuition Discounts (Purdue & National University) Supportive, Ethical, Fun Culture - We mean it YOUR VALUED ROLE As a BCBA, you'll be a key leader in our mission to deliver high-quality, individualized care. You'll collaborate with the Clinical Director and: Supervise, train, and mentor Registered Behavior Technicians (RBTs) Conduct assessments (FBA, curriculum-based, etc.) Write and oversee effective treatment plans Support families with parent training and consultation Collaborate on program development, quality assurance, and growth Potential to manage your own small clinic within a school setting WHAT WE OFFER Competitive Pay + Bonus Opportunities FREE CEUs + Tuition Discounts (15-20% off) Health, Dental & Vision Insurance 401(k) Retirement Plan Generous PTO, Paid Holidays & Sick Time Life Insurance & EAP Mileage Reimbursement + Paid Drive Time Relocation Assistance Professional Development & Leadership Pathways Employee Referral Bonus Willing to relocate? We'll support your move! Hours: Full-Time | Rotating Closing Shift (8:15 am-6:00 pm) Ready to Make a Bigger Impact? Join a team that values YOU, empowers clinical excellence, and is reshaping the future of ABA-one life at a time. Job Type: Full-time Pay: $80,000.00 - $95,000.00 per year Requirements HOW TO QUALIFY BCBA Certification (Required) Master's Degree (Required) 3-5 years ABA experience (Required) Strong clinical decision-making & leadership skills Experience with DTT and behavioral assessments Team-focused, ethical, and motivated Location: Traveling BCBA with home clinic in Conway, NH. Hybrid schedules available. Benefits Benefits: 401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid time off Parental leave Professional development assistance Referral program Relocation assistance Vision insurance
    $80k-95k yearly 24d ago
  • Technical Service Consultant

    Idexx Laboratories 4.8company rating

    Travel service consultant job in Scarborough, ME

    IDEXX is looking to add a technical support team member to our water customers in North America, Europe, Middle East and Africa. You will be responsible for providing technical support for all water instruments and products. In the role of Technical Support Specialist - Water Team: You will work on issues in a timely and empathetic manner through to closure to ensure that we provide the highest level of customer service. You will possess high quality customer facing experience. You will spend time answering questions over the phone as well as e-mail. You will have technical resources at your fingertips to help navigate complex situations. You will log all information about cases in Salesforce. You will liaise with customers, keeping them up to date with the progress of their instrument service events or product investigations You will coordinate responses from product support team (R&D) to the customer Where necessary, you will attend and report issues to weekly customer satisfaction meeting What You Need to Succeed: Customer facing experience (for example, customer service, technical support or sales experience). Degree in a scientific field preferred(Biology). You will possess reasoning and analytical skills to resolve issues. You will have phone skills, with ability to establish rapport. You have communication skills, both verbal and written, including ability to communicate complex technical issues to technical and non-technical users in a professional, positive, friendly and understandable manner. Location: Candidates will be required to be on site 2 days a week(8 days a month) at our office in Scarborough, ME. What you can expect from us: Hourly rate of $26/hr + based on experience Eligible for annual bonus Health / Dental / Vision Benefits Day-One 5% matching 401k Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-SUPPORT
    $26 hourly Auto-Apply 14d ago
  • Travel and Expense Specialist

    Laborie Medical Technologies Corp

    Travel service consultant job in Portsmouth, NH

    We believe that great healthcare is an essential safeguard of human dignity. At Laborie, we know the work we do matters - it's what fuels our motivation and contributes to our success. If you're ready to make a positive impact in the lives of patients across the globe, we'd like to meet you. We support and empower our employees to grow their careers in an environment that encourages a sense of belonging and a connection to doing good. We're not afraid to roll up our sleeves to make our goals a reality and work together to solve for our customers. We reward and recognize our employees based on our values of Aspire to Greatness, Respect All, Own It, Working Together, Persist with Passion. Who We're Looking For: As a key member of the Finance team, the Travel & Expense Specialist will be responsible for auditing, reconciling, and approving employee expense reports, ensuring all submissions align with our travel and expense policies. As the primary point of contact for travel and expense management, the Travel & Expense Specialist will support employees by answering policy-related questions, assisting with corrections, and facilitating communication with Laborie's travel agency when needed. This role will also be responsible for identifying and resolving system issues, requiring an analytical mindset and a passion for problem-solving. About the Role: Expense Report Processing & Compliance: Review, process, and approve or reject electronic expense reports weekly, ensuring alignment with travel and expense policies. Audit & Policy Enforcement: Conduct audits, resolve policy violations, and follow up with employees directly to address issues or questions related to the expense management program. User Support & Communication: Provide high-quality customer service, assisting users with system issues, policy clarifications, and expense reporting concerns. Reporting & Reconciliation: Manage reconciliation of credit card charges, maintain schedules of unreconciled expenses, and support month-end close activities. Program Oversight & Improvement: Monitor expense report queues, recommend process efficiencies, review policy updates, and serve as a subject matter expert on expense management tools and reporting. Minimum Qualifications: 2-3 years of recent and relevant experience providing support within a travel & expense environment. Exceptional attention to detail and organizational skills; ability to work independently. Proactive approach to problem solving, ability to work in a team-oriented environment. Strong communication skills with the ability to interact effectively at various levels throughout the organization. Ability to effectively utilize MS Office applications including Word and Excel, familiarity with Concur is preferred. Why Laborie: Our Mission every day is to operate as a world-class specialist medical company making and advancing technologies that preserve and restore human dignity. We do that today by helping people with pelvic and gastrointestinal conditions live normal lives, and by helping mothers and babies have safe deliveries. Paid time off and paid volunteer time Medical, Dental, Vision and Flexible Spending Account Health Savings Account with Company Funded Contributions 401k Retirement Plan with Company Match Parental Leave and Adoption Services Health and Wellness Programs and Events Laborie provides equal employment opportunities and non-discrimination for all employees and qualified applicants without regard to a person's race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation or any characteristic protected under applicable law. Laborie is committed to providing access and reasonable accommodation in our services, activities, education, and employment for individuals with disabilities.
    $33k-53k yearly est. Auto-Apply 60d+ ago
  • Jewelry Service Consultant

    Day's Jewelers 3.9company rating

    Travel service consultant job in Augusta, ME

    Jewelry Service Consultants care for our customers and provide support to the sales department for point-of-sale transactions, jewelry restoration, repair, service intake and tracking, perform minor repairs such as engraving and battery replacement, product receiving and shipping, special order placement and tracking, and processing of credit and layaway payments. This position requires excellent communication and conflict resolution skills, computer knowledge, and the ability to manage many tasks efficiently in a fast-paced environment. OBJECTIVES To ensure that the service department achieves its monthly profitability target. To deliver service in an effort to exceed customer expectations. To foster healthy interpersonal relationships with our guests and co-workers. ESSENTIAL FUNCTIONS Repair Intake and Layaway Maintenance Properly greet every customer according to the Day's standard. Understand warranty policy on all merchandise. Accept repairs from customers in accordance with Day's Repair Intake Standards. Guide customers with the best possible solutions to repair needs. Must exercise proper judgment when accepting jobs that can or cannot be accomplished with the customer's best interest in mind. Must be able to offer options that are in the customer's best interest. Make certain that all repaired items are carefully inspected for quality and cleanliness before the item is released to the customer. Follow up to make sure that all jobs promised to the customer are ready to be picked up before the store opens on the promised date, as per procedures defined to monitor open repairs. Communicate to customers, on a timely basis, when follow-up is expected from customers on open repair jobs. Ensure that all repair jobs that are left are promptly logged into the computer repair program and the computer is updated as prescribed throughout the repair process. Ensure that the customer's signature is procured when items are picked up without a claim ticket. Comply with Day's Repair Triaging Standards. Ensure that customers are personally contacted as promptly as possible on all unredeemed repairs that exceed 60 days. Maintain all layaways in accordance with Day's Layaway Standards. Point of Sale Support and Customer Satisfaction The Jewelry Service Consultant must provide point-of-sale support to the Jewelry Sales Consultant, whenever possible, and serve the customer promptly. The priority being that the Sales Consultant is able to return to the sales floor to serve other customers. If the Jewelry Service Consultant is unable to help a customer immediately, they must acknowledge the customer and call another Jewelry Service Consultant for assistance. The Jewelry Service Consultant must accomplish the following in order to serve the customer at POS: Address the customer with a smile and in a respectful/courteous manner. Collect payment or proper charge paperwork. Acquire all pertinent customer information for that customer's account, including but not limited to address, telephone number(s), email address, etc. In the event that customer information has changed, Service Consultants are responsible for updating those changes in the customer information center. The Service Consultant is responsible for the thorough research of that customer's profile, to ensure that a duplicate account is not created, accurately following POS procedures. Key the sale into the POS (Point of Sale) Station. Clean, correctly box, and gift-wrap the item if the customer desires. Positively reassure the customer of their choice. Choose a gift box for the product being purchased as per Day's Box Logic Standards. Able to close and reconcile POS Station as required in accordance with Cash Closeout Standards. Understand and adhere to Day's check cashing procedures. Ensure that the POS Station is supplied with adequate change and bills at all times. Ensure that bank deposits are made as soon as possible and within the next day after POS Stations are closed. Encourage jewelry and gift sales. The Jewelry Service Consultant should promptly transfer the customer to a Jewelry Sales Consultant or if one is not available, the Service Consultant must assist the customer with their purchase. Take special care to ensure that no customer leaves the store unhappy. The Jewelry Service Consultant must transfer the customer to a member of store management if unable to resolve the complaint. Day's Credit When new items are charged on Day's credit, the Jewelry Service Consultant must ensure that the customer's account has available credit. The Service Consultant must also inform the customer about the payment terms of their credit purchase. When a Jewelry Service Consultant deals with a customer whose status is delinquent (30 days past due or greater), the Service Consultant must ensure the following: Discreetly inform the customer of the status. Negotiate with the customer to formulate a plan to return the account to a “current” status. Utilize the Credit Department when necessary. Work Environment, Supplies, and Tools Follow the rules of store security and Company policies relating to security. Keep all work areas clean, neat, free of clutter, and efficiently organized. Must logistically organize all tools, supplies, and equipment so the department can operate as efficiently as possible. All tools, machinery, and equipment must be correctly maintained to optimize operational function and provide a safe work environment. The Jewelry Service Consultant must work safely in compliance with OSHA requirements. Keep up a consistent schedule for maintenance, cleaning, and organization of all service work areas and service-related equipment. Ensure that there are adequate supplies of frequently used findings and replacement stones on hand at all times. Special Orders Process special orders as quickly and efficiently as possible in compliance with Day's Special Orders Procedures. Process customer transfer requests in accordance with Transfer Request Standards. Shipping and Mailing Jewelry Service Consultants will be responsible for properly packaging, ensuring, and shipping all customer orders and out-of-store repairs in compliance with Day's shipping standards. COMPETENCIES Patience Great listener Kind and empathetic Task organization skills Conflict Resolution skills Possess good communication skills Have good moral character due to high-value products WORK ENVIRONMENT This job operates in a jewelry service area. This role routinely uses standard jewelry repair and manufacturing equipment such as polishing, steaming, and hand tools. Some toxic chemicals are used in the jewelry restoration process. A computer is used to track customer repair jobs and provide email communication. Frequent telephone, printer, and photocopier use is required. Safety features and protective personal equipment are provided by the company. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is regularly required to talk and hear. This position requires frequent standing, walking, crouching, bending, and occasional sitting. The employee must frequently lift and move up to 25 pounds and occasionally lift and move up to 50 pounds. Frequent grasping, reaching, and fine finger dexterity and motor skills are required. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. POSITION TYPE/EXPECTED HOURS OF WORK Days and hours of work vary depending on the needs of the store. The retail store is open generally six days a week, nights, and some holidays. This position regularly requires long hours and weekend work, especially during peak holidays such as Mother's Day and Christmas. REQUIRED EDUCATION AND EXPERIENCE High School Diploma or GED PREFERRED EDUCATION AND EXPERIENCE Two+ years' experience in a retail customer-service-related role, jewelry experience, JA, DCA, and GIA Certifications AAP/EEO STATEMENT H. E. Murdock Co Inc., DBA Day's Jewelers is committed to equal employment opportunity and employs all qualified persons without regard to race, color, religion, national origin, sex, age, sexual orientation, handicap, or any other classification protected by the federal, state or local laws. OTHER DUTIES Please note this is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Signatures: *This job description has been approved by all levels of management: Manager____________________________________________________ The employee signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position. Employee__________________________________________________________ Date_____________
    $39k-57k yearly est. 21d ago
  • Automotive Service Consultant

    Midas Bangor 4935

    Travel service consultant job in Ellsworth, ME

    Job DescriptionBenefits: 401(k) matching Competitive salary Employee discounts Flexible schedule Opportunity for advancement Paid time off I am seeking a customer-oriented sales professional for automotive service writing that includes estimating and advising for repairs. Tire product knowledge and sales experience with car and light truck systems would be a plus. We offer a 5-day work week, 8 to 5 M-F and Saturday 8 to 1, that rotate Saturdays off with no Sundays. It's a 40-to-45-hour flexible schedule. Hourly pay plus weekly performance bonus and also Monthly bonus program. A sign on bonus is available to experienced candidates! Midas is a national franchise that's Locally Owned and Operated. It's rated the number one automotive repair franchise company in the United States. We service and repair cars and light truck systems, including brakes, suspension, drive train, Ac, tires and light engine repair. Job related duties would include answering phones, greeting customers, scheduling, writing estimates, advising and cashing out customers. Applicants MUST possess pleasant outgoing personality, professional appearance and have excellent communication and sales skills. As a MIDAS employee, you will work alongside professionals who are dedicated to automotive excellence and the highest possible levels of customer service. We seek employees who have a proven track record of on-the-job excellence. If you have outstanding people skills and applicable automotive knowledge, we want to learn more about you. Here is a list of benefits we provide for our team players: Paid Vacations Paid Holidays (7 of them!) Paid birthday Paid Training Retirement Plan Employee Discounts. Uniforms. Annual work boot program Shop usage for personal vehicles. 5 Day Work Weeks Family Business Flexible Schedules as needed Career Development and Advancement Programs Requirements: *Ability to clearly explain all repair and service work to the customer and answer any customer inquiries *Strong communication skills to deal with customers, employees and vendors Outgoing and friendly personality Outstanding communication skills. 3+ yrs Sales/Service Management Experience in Auto Service Field Able to explain and sell Auto Services, Products and Needed Repairs to customers in a friendly, understandable manner **Strong Customer Service skills and a High Level of Professional Integrity Professional appearance and strong work ethic Must have a valid drivers license Lifting ability up to 50 pounds Good typing/computer skills Competitive Compensation based on Experience, knowledge, and ability to communicate.
    $42k-70k yearly est. 13d ago
  • Travel L&D

    Noorstaffingnursing

    Travel service consultant job in Portsmouth, NH

    HIRING NOW: Travel L&D in Portsmouth, NH Weekly Gross Pay: $2,303 for 36 hours Taxable: $882 weekly ($24.50 x 36) Non-Taxable: $1,421 weekly ($39.47 x 36) Shift: 7PM-7AM Start: 7/14 Duration: 13 weeks Ideal candidates should have: • 2 years of L&D experience required • NH License; BLS, ACLS, NRP, AWHONN Intermediate FM within 2 years Submit your resumes for consideration right away. https://www.noorstaffing.com/candidates/travelnursing/ Farena Hoq - Noor Staffing Group - fhoq@noorstaffing.com
    $2.3k monthly 60d+ ago

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